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  • Quality Inn
  • All hotels in Mystic, Connecticut, United States
All hotels in Mystic, Connecticut, United States
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1 room,  2 adults 
Adults Children
Room 1:

Quality Inn - Mystic

41.37609, -71.95842
2.5 stars
9 Whitehall Ave, Mystic, CT, 06355 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $99
available on 05/26/13
Price Match Guarantee
2.9 174 5

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    Quality Inn
    View Quality Inn on a map
    View all hotels in Mystic
    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Quality Inn

    • Olde Mistick Village Hotels - Mystic 330 yards
    • Mystic Aquarium and Institute for Exploration Hotels - Mystic 640 yards
    • Mystic Seaport - The Museum of America and the Sea Hotels - Mystic 1.0 mile
    • Steamboat Sabino at Mystic Seaport Hotels - Mystic 1.0 mile
    • Mystic Seaport Hotels - Mystic 1.1 miles
    • All landmarks in Mystic

    Nearest hotels to Quality Inn

    • Hampton Inn & Suites Mystic
      2.5 stars
      120 yards from Quality Inn - Mystic
    • Comfort Inn Mystic
      2.5 stars
      250 yards from Quality Inn - Mystic
    • Residence Inn by Marriott Mystic Groton
      3.0 stars
      320 yards from Quality Inn - Mystic
    • Days Inn Mystic
      2.0 stars
      350 yards from Quality Inn - Mystic
    • Howard Johnson Inn Mystic
      2.0 stars
      420 yards from Quality Inn - Mystic

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      Perfectly adequate hotel experience. Easy access to Route 95.

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    Overview of Quality Inn - Mystic

    Location.
    Situated in Mystic, Quality Inn is close to Olde Mistick Village, Mystic Seaport - The Museum of America and the Sea, and Mystic Aquarium and Institute for Exploration. Also nearby are Steamboat Sabino at Mystic Seaport and Mystic Seaport.

    Hotel Features.
    Quality Inn has an indoor pool, a sauna, and a fitness facility. Wireless Internet access is complimentary in public areas. There is a 24-hour business center on site. This Mystic hotel offers a restaurant and a bar/lounge. The staff can provide wedding services and business services. Additional amenities include an arcade/game room, multilingual staff, and dry cleaning/laundry services. This is a smoke-free property.

    Guestrooms.
    The 120 air-conditioned guestrooms at Quality Inn include coffee/tea makers and makeup/shaving mirrors. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with satellite channels. All accommodations provide direct-dial phones along with free local calls (restrictions may apply). In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include hair dryers and wake-up calls. Housekeeping is offered daily.

    Image of Quality Inn, Mystic
    2.9 out of 5 Fair (174 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Great very clean and comfortable slept in and missed breakfast. Would stay again. by Texjewel  from Pa on 05/13/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Suite king with sofabed non smoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King and One Sofa Bed
    Signature bedding and blackout drapes/curtains help ensure a restful night. Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as a makeup/shaving mirror. A wake-up call service, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Free local calls
    • Free Wi-Fi
    • Hair dryer (on request)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Microwave
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Sewing kit
    • Shower/tub combination
    • Signature bedding
    • Wake-up calls

    Standard king non smoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Signature bedding and blackout drapes/curtains help ensure a restful night. Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as a makeup/shaving mirror. A wake-up call service, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Free local calls
    • Free Wi-Fi
    • Hair dryer (on request)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Microwave
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Sewing kit
    • Shower/tub combination
    • Signature bedding
    • Wake-up calls

    Standard two doubles non smoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    Signature bedding and blackout drapes/curtains help ensure a restful night. Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as a makeup/shaving mirror. A wake-up call service, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Free local calls
    • Free Wi-Fi
    • Hair dryer (on request)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Microwave
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Sewing kit
    • Shower/tub combination
    • Signature bedding
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Discover
    • MasterCard
    • Visa
    • Pets not allowed
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Billiards
    • Number of buildings/towers - 1
    • Number of floors - 2
    • Restaurant
    • Smoke-free property
    • Swimming pool - indoor
    • Total number of rooms - 120
    • See more facilities
      • 24-hour business center
      • Free outdoor parking
      • Free RV, bus, truck parking
      • Free Wi-Fi
      • Number of meeting/conference rooms - 3
      • RV, bus, truck parking
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer (on request)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Rollaway/extra beds available
    • Sewing kit
    • Shower/tub combination
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Direct-dial phone
      • Free local calls
      • Free Wi-Fi
      • Microwave
      • Refrigerator
      • Satellite TV service
      • Signature bedding
      • Wake-up calls
    • Services
    • Arcade/game room
    • ATM/banking
    • Express check-out
    • Fitness facilities
    • Multilingual staff
    • Room service
    • Safe-deposit box at front desk
    • Sauna
    • Wedding services
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Onsite dining venue - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Closed Monday.

    Room service is available.

    Recreation

    Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness facility.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Mystic, Connecticut, United States
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    41.37609, -71.95842
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    Area map

    A short guide to Mystic

    A reminder of the town’s maritime history sits along the Mystic River: the Mystic Seaport, a recreated 19th-century seafaring village with whaling and tall ships and a working shipyard. At the Mystic Aquarium visitors can interact with penguins, Beluga whales, and other sea animals. The Olde Mistick Village, a replica 18th-century New England village, is filled with specialty shops and restaurants.

    see all hotels in Mystic

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Olde Mistick Village - 300 yards
    • Mystic Aquarium and Institute for Exploration - 600 yards

    1.0 - 3.0 mi

    • Mystic Seaport - The Museum of America and the Sea - 1.0 mile
    • Steamboat Sabino at Mystic Seaport - 1.0 mile
    • Mystic Seaport - 1.1 miles
    • Denison Pequotsepos Nature Center - 1.1 miles
    • Mystic - 1.6 miles
    • Mystic River Bascule Bridge - 1.6 miles
    • Naperville Amtrak Station - 1.7 miles
    • Mystic Station - 1.7 miles

    3.0+ mi

    • New London Groton - New London Airport (GON) - 5.5 miles
    • Westerly State Airport (WST) - 8.0 miles
    • Fishers Island Elizabeth Field (FID) - 9.2 miles
    • Montauk Airport (MTP) - 21 miles
    • Block Island State Airport (BID) - 24 miles
    • East Hampton, NY, United States (HTO) - 32 miles
    • Providence T.F. Green Airport (PVD) - 36 miles
    • Newport State Airport (NPT) - 37 miles
    • Hartford - Brainard Airport (HFD) - 44 miles
    • Tweed - New Haven Regional Airport (HVN) - 49 miles
    All hotels in Mystic, Connecticut, United States
    Reviews
    • All (174)
    • Business (9)
    • Romance (7)
    • Family (27)
    • Friends (10)
    • Other (121)
    2.9 / 5
    Fair

    Score breakdown (from 174 reviews)

    • 5.0
      (16)
    • 4.0
      (47)
    • 3.0
      (48)
    • 2.0
      (35)
    • 1.0
      (28)

    Average rating for:

    • Cleanliness
      3.1
    • Service
      3.2
    • Comfort
      3.1
    • Condition
      2.5

    Reviews: Overall

    • < Previous
    • Page 1 of 4
    • Next>
    Quality Inn - Mystic
    3.0 / 5
    Good
    "Service is Important!!!"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    The continental breakfast service wasn't what I espected the person in charge didn't assist us and some of the machine was out of service So did I enjoy breakfast NO!! Definitely NEED imporovement.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    Myriam
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    May 14, 2013
    A Traveller
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "Weekend in mystic"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great very clean and comfortable slept in and missed breakfast. Would stay again.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    Texjewel
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "Close to tourist areas"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The lobby was nice. Check in was pretty easy and the desk staff was pleasant. After arriving in the room someone from the front desk called to make sure our room was ok. The face plate on the heater was falling off and the knob was not aligned correctly so it made it had to turn on and off the heat. The room was fairly large, bed was comfortable, plenty […] of places to put your stuff. The shower was nice, it has a multi function head. There was no trashcan in the room at all. They do offer a continental breakfast, the first morning(a Thursday) they had a selection of bagels, breads, mini muffins, whole fruit, and waffles. They had very little of only one kind of cereal. No butter but plenty of cream cheese and a little peanut butter. Coffee, tea, juice were all offered. The second morning they had all the same except they added two kinds of jelly, both kinds of peanut butter, 3 kinds of cereal but the waffle maker was not working. The pool was very warm and the sauna was nice as well. Overall it was a nice stay. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Quality Inn - Mystic
    3.0 / 5
    Good
    "you call that breakfast?"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotel was clean and decent. We had to change rooms because there was water all over the bathroom but they handled that fine. The "BREAKFAST" was ridiculous. No cream for coffees. No juice, fruit, etc. Just a couple of cereals and wrapped donuts.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Mary
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "Just what we needed!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    It was perfect for what we wanted, just a place to crash after a day of sight seeing. It was less then a few minutes from the aquarium and seaport plus the food was amazing at La Luna (the attached resturant). Will use them again.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "Mystic Aquarium"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Would stay there again in a minute. Hotel is old but rooms are clean and comfy. Pool is great. Staff is fantastic. No complaints
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    AMR
    US

    Quality Inn - Mystic
    1.0 / 5
    Poor
    "Close to the sites"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    Very close to the sites...but I would look for another hotel next time. Can deal with everything except for the lack of courtesy by the hotel staff.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Quality Inn - Mystic
    3.0 / 5
    Good
    "You get what you pay for"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel was rather old and outdated but you get what you paid for. A no frills hotel/motel at a reasonable cost. Some plusses: the hotel claimed to be non-smoking throughout, the standard king room was rather large, and the proximity to Mystic Aquarium and Mystic Seaport was ideal. Some negatives: very outdated decor, bathroom curtain had mold at […] the bottom, bathroom sink had rust around the handles, mattress was very soft, television was still one of those bulky types, treadmill was broken (but someone had duct taped the belt as an attempt to fix it, full breakfast that was told to me over the phone when booking it was a bare bones continental breakfast, the juice machines were not working, cups were scarce, and the waffle mix (everyone looks forward to waffles at these places) was watery. Once again, you get what you pay for. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Richard
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "Decent"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel is getting some maintenance work done, but it did not affect us at all. The pool had no towels and the desk manager insisted the outside door be left open which made the pool "room" chilly. Later in the day there was a woman working at the desk that was wearing a see through lace shirt, no bra. Not very appropriate for a family hotel. Other […] than those two issues the stay was enjoyable. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Kelly
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "Quality at the Quality Inn"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Rooms are very spacious with two queen beds. Hotel was busy, but rooms were quiet. Great deal for the price as it deserves a higher rating. It is not a 4 star hotel, but it is a nice convenient place to stay with free newspaper and continental breakfast. Temperature in room was comfortable. Shower could have been a bit warmer. Very odd that when I wanted […] to stay an extra night that they had me book again through Hotels.com Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Jim
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "Good Value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Confrontable
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    JB
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "Pleasantly surprised"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Clean room, friendly staff, nice late-night bar. Breakfast buffet is just bagels, donuts, coffee, juice, fruit, cereal; but hey it's free. Only real complaint is that the wifi did not work. Overall a tremendous bang for the buck.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    Mike
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "simple hotel but clean and confortable"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great hotel and can't bit the price.Close to everything.Clean room. Confortable bed. Great indoor pool. Microwave and fridge. Breakfast was excellent. If I had to say something not so good I think, it would be the hot water in the bathroom. It takes about 6 minutes to get warm enough to take a shower. If you like super hot water, forget it, won't happen. […] Other than that nothing to complain. Read more
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    Ed. nardos
    US

    Quality Inn - Mystic
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Fred
    US

    Quality Inn - Mystic
    3.0 / 5
    Good
    "Not bad for the $$"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel looks a little outdated & dumpy, but the room was a good size and was clean. Towels were kind of tiny, and the only real complaint I had was the lack of hot water. The guy at the desks explanation was subpar, but what can you do on an overnight stay.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    Ryan O
    US

    Quality Inn - Mystic
    1.0 / 5
    Poor
    "Horrible!"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    Great location, 12 minutes from Foxwoods, but I will never stay here again and am extremely leery of ever staying at any other Quality Inn. The place was dirty and rundown, I understand they were under renovation, but the place smelled bad, we were afraid to use the shower or even walk on the carpet without shoes on. And to top it all off the fire alarm […] was set off by some guests smoking in their room at 2:00 in the morning. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    Dawn
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "Yess!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I enjoyed everything about my stay at quality inn. The employees are so welcoming and very nice. I have nothing to say about the room except that it was worth the money that we spend every penny.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Alcazar
    US

    Quality Inn - Mystic
    2.0 / 5
    Fair
    "Sketchy hotel"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    Our room was next to a graveyard scene. How can this hotel be 2 1/2 star? Hotel looked sketchy and dark, there was only lamp in the room. no phone to dial out, outdated tv. bathroom was clean, sheets and pillows were clean. Could have stayed at comfort inn down the street and gotten a better quality. Also the guy that the check in is not professional, […] made unecessary jokes. Read more
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Johnny
    US

    Quality Inn - Mystic
    3.0 / 5
    Good
    "Overall, was good, but unprofessional manager"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    The room was clean, the pool was fun, toddler loved it. Manager was very unprofessional. While dealing with customer on the phone, was rolling eyes for me to see and making comments that I could hear while I was waiting to be checked in. Employee checking me in was trying to maintain professionalism, but difficult with the behavior of a manager (she […] seemed embarrassed). I later witnessed him being very rude/disrespectful to the cleaning staff. The next day he was also rude to other customers in the lobby. Thankful I did not have to experience this first hand, but second hand was also unpleasant and I could only hope I didn't have any issues so that I could avoid dealing with him because I did not know what he would say or do behind my back. He is in the wrong profession and is in need of a "how to treat your customers and staff" training course. He definitely should not be a manager. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Parent & Toddler
    US

    Quality Inn - Mystic
    1.0 / 5
    Poor

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    This is the worst hotel in the area. If you like cold showers....book your stay. Ugh!
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Quality Inn - Mystic
    1.0 / 5
    Poor

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      1.0
    We were not happy at all our tv only had 14 channels no hbo as advertised also they tried to hide the fact that we were to get 15 per cent off the restaurant on site the people who worked behide the checking were not pleasant at all do not recommend this motel.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Quality Inn - Mystic
    3.0 / 5
    Good
    "Great for a 1 night stay"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    We stayed one night just to go to Foxwoods. For the price it was just what I was looking for. It was a bit run down but that's what you get when you stay somewhere cheap. Perfect if you just want a place to sleep with free breakfast.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US

    Quality Inn - Mystic
    3.0 / 5
    Good
    "Probably Wouldn't Suggest to Others"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Check in was great, however the front desk receptionist didn't know much about the area. Went out for a bit and returned to police cars surrounding the lobby and large groups of people arguing in the hallway. checking out, there was another woman complaining about noise all night - also no hot water in the bathroom.
    Genuine Hotels.com guest review
    Response by Quality Inn We thank you for your recent stay. We thank you for complimenting our Front Desk and we always seek to provide helpful information to Guests about the Mystic area and direct them to the Visitor Center one block away for more detail. We also apologize for the behavior of other Guests and assure you that our Frond Desk is present 24 hours and that we seek to remedy any disturbance that may be caused by a guest expeditiously. We invite you to speak to us about your experience directly, and come visit us again.
    1 night trip in Feb 2013
    A Traveller
    US

    Quality Inn - Mystic
    1.0 / 5
    Poor
    "Stay away from this hotel"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    We had planned on staying three nights at the hotel. We checked out after the first night. We brought our kids there to relax and enjoy swimming in the pool. When we got to our room,the windows were dirty,the sink was rusty and the doors were scratched and damaged. The pool had no towels. We were unable to get any even after repeated requests. There […] was trash falling out of overfilled trashcans. The cigarrette ashtrays outside were overfilled and smelled terrible. We were not even able to eat breakfast the next day. The so called continental breakfast had half a container of dry cereal and a few bagels still in bags. There was no butter, milk, or cream cheese. When we asked for butter and milk, the owner was called and informed us that there wasn't any. The juice machine was also out of order. The pool area was littered with beer bottles and newspapers. There was Wendy's garbage sitting on the table in the conference room from the time we checked in until we left the next day. The only positive thing about our stay was that we could cancel the next two nights for free. Read more
    Genuine Hotels.com guest review
    Response by Quality Inn We are sorry that your experience was not ideal and we thank you for your recent stay. We recently engaged in significant personnel changes since your stay and we are in the process of remedying damage caused by Sandy. Maintenance and oversight of the breakfast area is of particular importance to our management and we assure you that cleanliness is paramount at our property. We are happy that our gesture to you was a positive one. We have worked very hard to accommodate all guests since the storm and we invite you to speak to us about your experience directly, and come visit us again, as we look forward to your feedback on our changes.
    3 night family trip in Feb 2013
    A Traveller
    US

    Quality Inn - Mystic
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Quality Inn - Mystic
    3.0 / 5
    Good
    "Near Casino without the high cost."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The accommodations were fine for the price we paid. There was a loose screen in the window which banged in the wind all night. Otherwise the hotel was quiet, room was clean and employees were friendly. The bad part was the continental breakfast. It was very cold in the room and dirty. No one came in to replenish any food. All the beverage machines dripped […] all over. There were no coffee cups available. My sister went to get some out of the lobby. We went to Friendly's down the street. Also there was a menu posted outside the in hotel restaurant, it was not even for that restaurant. The restaurant is an expensive italian restaurant, not even close to the menu in the window. The waiter had no idea what we were talking about when we got the real menu for the Luna. We left and went to the local diner. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    The Sistas
    US

    Quality Inn - Mystic
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Hotel could use some interior renovating.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    nm
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    Pj
    US

    Quality Inn - Mystic
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    We got there at 7pm, checking was scheduled after 3pm, however our room was not ready until 8:30 pm. The hotel is very run down and in poor condition.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Kelly
    US

    Quality Inn - Mystic
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      2.0
    Nice place to stay, great value. with a few more upgrades this will be a top-notch hotel. I would recommend this is a place to stay service was great and I would say there again. Very friendly staff.
    Genuine Hotels.com guest review
    Romance trip
    Feb 17, 2013
    jeremiah
    US

    Quality Inn - Mystic
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    Quality Inn - Mystic
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night trip in Feb 2013
    A Traveller
    US

    Quality Inn - Mystic
    3.0 / 5
    Good
    "Ok for the price"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Hotel was clean. Not fancy but can't beat the price. Only problem was there was no hot water. Not sure it was the hotel's fault though because they just got 36in of snow and most of the area had no power.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    Quality Inn - Mystic
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Quality Inn - Mystic
    2.0 / 5
    Fair
    "worst quality inn"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    I had called the front desk to state that we were going to check in after midnight. When we got , there we had found out that they gave away our king size bed and gave us the 2 double full sized beds. Since nobody noted it in the computer that we had previously called they gave away our room. The hotel does not have any elevator, so if you have luggage […] be prepared to bring them up the stairs. When we got to our room, the heater barely worked and it took forever for the hot water to come on.Also, their continental breakfast only includes: bagels, English muffin, coffee and juice...and no utensils. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Marianne
    US

    Quality Inn - Mystic
    2.0 / 5
    Fair
    "Quick weekend trip"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    The check was excellent, the gentleman at the desk was extremely professional, upbeat, and engaging. The room conditions were horrible, the heat did not work, the shower handle broke, the tissue holder fell out of the wall, it appeared that everything was just glued together.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "Good room for price"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Good hotel for the rate. Will stay again.
    Genuine Hotels.com guest review
    3 night trip in Jan 2013
    A. Traveller
    US

    Quality Inn - Mystic
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    B
    US

    Quality Inn - Mystic
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Jan 19, 2013
    A Traveller
    US

    Quality Inn - Mystic
    5.0 / 5
    Outstanding
    "Very pleasantly surprised!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    After reading some really bad reviews, i found this hotel to be a great place to spend the night. For a great price, the lobby was pleasant looking and smelling, receptionist very friendly and accomodating. Room was clean, beds were comfy, bathroom was clean. Lobby had coffee in the morning. We didn't use the attached Italian restaurant but were given […] a 15 percent off coupon if we did go there. I would definitely stay here again. Easy access on and off I95. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Jan 2013
    Chris
    US

    Quality Inn - Mystic
    1.0 / 5
    Poor

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    hotel amenities are in very bad shape. pool not working, room not clean on weekend..very poor state...
    Genuine Hotels.com guest review
    3 night family trip in Jan 2013
    olatunde
    US

    Quality Inn - Mystic
    3.0 / 5
    Good
    "Just OK"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel is generally OK, not fancy and not slummy, just OK. Its close proximity to the casinos make it somewhat desireable, and the fact that Mystic is right there also help out. If you are on a budget and want to have a nice time, go for it.
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    A Traveller
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Dec 29, 2012
    A Traveller
    US

    Quality Inn - Mystic
    4.0 / 5
    Excellent
    "Clean and comfortable"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Overall experience was quite nice. Room was clean and comfortable with microwave and fridge, hair dryer, nice large flat screen tv. For the price it couldn't be beat.
    Genuine Expedia guest review
    Other trip
    Dec 10, 2012
    A Traveller
    US

    Quality Inn - Mystic
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      1.0
    This hotel needs major upgrades. It used to be one of the better hotels in the area. I won't stay there again until it is remodeled.
    Genuine Hotels.com guest review
    Other trip
    Dec 4, 2012
    Brian M.
    US

    Quality Inn - Mystic
    5.0 / 5
    Outstanding
    "A Great hotel for a family!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a great hotel. Very clean and the beds were comfortable. The staff were so nice. If you walked by the desk they made sure to say Good morning or made sure you had whatever you needed.
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    Janet
    US

    Quality Inn - Mystic
    3.0 / 5
    Good
    "A good budget hotel"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I stayed at this hotel for 1 night visiting the town of Mystic, CT. The price was right for the convenience of location. The room was not the cleanest and there was no elevator to the second floor, which was annoying because I had a suitcase. The staff was helpful and friendly. Overall, it was what I was expecting.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Quality Inn - Mystic
    2.0 / 5
    Fair
    "You get what you pay for"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Hotel was good enough for the money. Quick sleep over while on my way to pick up my son from school for a holiday weekend. Cold water faucet for the sink did not work. The shower wasn't draining properly. Continental breakfast was coffee, bread, and bagels.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US
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