"Family vacation to visit Jerome"
Worth the price.Genuine Hotels.com guest review
"Trip to Cottonwood for wine tasting experience"
The clerk was very nice and attentive. I requested an early check in and she was able to assist me with that. The room was clean and the linens sharp and fresh. The bed was very comfortable and the pillows were great!.Most importantly there were no bed bugs here! I recommend staying here to anyone looking for a nice clean room in Cottonwood.Genuine Expedia guest review
Very comfortable and pleasantGenuine Hotels.com guest review
"overall just great"
The hotel staff was the one that made it so wonderful and pleasing!Genuine Expedia guest review
Room was very clean and quiet. Service was great. Was best free breakfast we'd ever had at a hotel. Pool and spa were wonderful after a day of sight seeing. Perfect spot if you plan a trip to Jerome or Sedona, centrally located. I'd stay there again!Genuine Hotels.com guest review
Very satisfied, good location and cleanGenuine Hotels.com guest review
"Close to Sedona and Red Rocks"
We stayed only one night in Cottonwood, but were very grateful that the room was very comfortable and the staff helpful. There may have been more luxurious places to stay, however for our purposes, the Best Western Cottonwood Inn suuited us to a "T."Genuine Hotels.com guest review
The rooms are clean, the staff friendly, and the warm breakfast is good. We always stay at the Best Western as we can always depend on the rooms being up to par.Genuine Expedia guest review
Clean, comfortable, great location. and among one of the quietest hotels I've stayed at. Breakfast was quite acceptable. (Not great, but I've had a whole lot worse...) I would definitely recommend it...Genuine Hotels.com guest review
This is an older hotel but we knew that going in. It was exactly what we expected other than the staff. They were the friendliest, most upbeat people. It was a pleasure to be around them. The room was clean and neat and a fair price for this location.Genuine Hotels.com guest review
"This is a great hotel!"
We were extremely pleased with our stay at this hotel. The rooms were clean and set up conveniently. We stayed with another family and had adjoining rooms which was really nice for privacy and convenience. The complementary breakfast was great with eggs, breakfast meat, cereals, waffles, juice, milk, and coffee each day. We were so happy with this hotel […] that we cancelled a stay with a different hotel to extend our stay at Best Western. Read moreGenuine Hotels.com guest review
"very close to Sedona and much cheaper!"
Only bad thing was AC did not work well, but breakfast was great and rooms were decent.Genuine Hotels.com guest review
"Good Stay in Cottonwood."
I stayed at the Best Western in Cottonwood for family business. It was clean and comfortable. The selection of breakfast items was good and the food was tasty.Genuine Expedia guest review
Would gladly recommend to a friend.Good deal all aroundGenuine Hotels.com guest review
"One Night Stay"
My wife and I have stayed here many times over the course of the last 2 years. It's the best place to stay in Cottonwood. The breakfast is OK, but not great since their eggs are made from powdered eggs. No complaints on the other food items. BEWARE: When we arrived at the hotel, the desk clerk did not have our hotels.com reservation and I HAD TO CALL […] hotels.com to ask the operator to fax our reservation to the hotel. Lucky for us, the hotel was not full, otherwise we would not have had a room for the night even we paid for it with a credit card. The hotel clerk should have made the call instead of me! Read moreGenuine Hotels.com guest review
The beds were very comfortable and the towels were so soft. The room was satisfactory. There was a huge stain on the carpet. Great to have a refrigerator in our room. Desk clerk was a little disorganized due to a shift change.Genuine Hotels.com guest review
"Average at best"
Old property with outside entry rooms. The hotel has been updated but is limited by the original design. Overall it is well maintained but some issues remained. TV channels were snowy. Free breakfast was adequate and included a hot waffle maker but there wasn't enough room leaving the dining area crowded.Genuine Hotels.com guest review
"unhappy about our stay"
the people there are very rude. When we tried to check in (about 1 pm) they didn't even ask our name, just said the room wasn't ready. right after we tried a couple came in and they asked their name and gave them their room no questions ask. We had to sit there for over an hour and many customer who got to check in before we could get our room.Then […] when we finally got our room there was no soap in the room. The door had a gap around it where you could see outside. I wasn't sure the lock would do any good .The towels felt like rugs. In fact they looked like the rugs for the bathroom floor.Outside of the rude person at check in the other people were ok. I will not recommend this place to anyone. And I will not come back there. Read moreGenuine Hotels.com guest review
Best ^.~Genuine Hotels.com guest review
"what very Pleased"
We all liked it, thought it was very nice and bed was very comfortable. It was a good nyt sleep. the shower stall was a little slippery but we put a towel down and all was good, this is the first place in a long time I really like wished other motels could be like this oneGenuine Hotels.com guest review
"Not a typical business best western"
I have stayed in many different best westerns in ca. for business and they all have been super clean. I am fine in most places as long as it is really clean. This best western was not very clean, very outdated, and run down. The pool was dirty and looked like there was mold in the juccuzi. I was just very disappointed.Genuine Expedia guest review
"Good in town location"
Very nice room, clean and comfortable. Breakfast was above average. The pool was great!Genuine Expedia guest review
"NIce motel on Main Street."
The Cottonwood Inn was easy to find, moderaly priced and the staff was friendly and helpful. Our rooms were quite comfortable. The Inn is located right next to a family Mexican Restaurant that had very good food.Genuine Expedia guest review
The bed was comfortable, room was clean and the breakfast filled our needs. Only bad thing was a street person was going through the breakfast buffet line, I told the front desk but they weren't very concerned.Genuine Expedia guest review
I think our stay was nice. The staff is super helpful and friendly.Genuine Hotels.com guest review
"Lovely & Nice"
I don't know what the other reviews are talking about. I loved the place from time we checked in. The room was quite lovely, the breakfast great and swimming pool was clean. Would definitely go back.Genuine Hotels.com guest review
breakfast & the view out the door were greatGenuine Hotels.com guest review
"Decent hotel given star rating."
The air conditioning did not seem to be working in the breakfast room. It was very hot in there. The hotel was clean and comfortable given the star rating.Genuine Hotels.com guest review
"great hotel for family"
Bed seemed too soft but room was clean. and well appointed,breakfast was a nice feature and well located at the intersection of the next leg of my trip. The staff was pleasant and helpful.Genuine Expedia guest review
"Very nice place"
Can not say anything bad about this place. The pool was great and the laundry near the pool made it easy to check without leaving the pool area. The young lady behind the counter was very nice and made my check-in easy and enjoyable.Genuine Hotels.com guest review
That's was o.k. for only one night on our way to another town. Small problem, the device to be used for the door opening magnetic card was out of order, so every time we wish open our room door we had to go to the desk and ask someone to come to open our door with the master card.Genuine Hotels.com guest review
"Breakfasr room temperature was uncomfortable"
Hopefully this was just a temporary problem and the A/C got fixed but it was very warm in the breakfast area and also very small. It would seem like a good idea to expand the seating into the lobby area a bit to accomodate busy times. We could hardly move once in our seats and gettiing in and out was difficult. All in all we have stayed at this BW twice […] and it is a good value for a place to stop overnight while traveling. Read moreGenuine Hotels.com guest review
clean, good service, very good breakfast (had a variety). would stay there again.Genuine Hotels.com guest review
My stay at the Bestwestern Cottonwood was good, my room was clean in good condition and comfortable.Genuine Expedia guest review
"Wonderful views of Lake Powell"
Excellent resort, lots of activities available. Try the houseboat 101class where they train you on how to operate a 70 foot houseboat. Excellent class if you plan to rent a houseboat. If you don't plan to rent a house boat the class still gives you the chance to go out on the lake and drive and practice with the houseboat and a speedboat. It was a great […] day on the lake and we made some new friends. Great pictures are just around every corner of the lake. Read moreGenuine Hotels.com guest review
Needed room for a night to recoup fron 100+ bike trek. Great lady at desk and very helpful.Genuine Expedia guest review
it was a good experience; the room very clean and the breakfast was very good!Genuine Expedia guest review
"good value for our needs"
We just needed a place to stay one night between a memorial service & Easter celebrations. My husband is disabled & we received a ground floor room as requested. However, path to the room from the handicapped parking wasn't the best & sidewalk to the office was very narrow. The place is a little worn, but everything was very clean except for the long […] black hair found under the bedspread. All the staff we encountered were cheery & helpful. Ice machine only gave us 3 cubes, but the breakfast lady filled our bucket for us. Breakfast was a little crowded, but the lady kept everything well stocked & clean. Waffles, eggs, sausage, muffins, yogurt, oatmeal, cereal, fruit, toast - no complaints except the coffee wasn't the best. Could've made our own in the room. Room was spacious except couldn't open the bathroom door while on the toilet. Nice counter space & wifi was good. Central location close to lots of restaurants. Didn't use the pool. Overall good value. Would stay again if we ever needed a room in Cottonwood again. Read moreGenuine Hotels.com guest review
"close to Sedona"
I would recommend the hotel for its location and service. Everyone was very pleasant.Genuine Hotels.com guest review
"Convenient to areas great attractions"
Overall good value in location that allows for easy access to the areas many wonderful sites.Genuine Hotels.com guest review
"Price was right"
We had a good time.Genuine Hotels.com guest review
We have friends that live in the Cottonwood area and wanted to stay nearby. The hotel was close to local attractions and easy to get to. We enjoyed our stay. The pool and hot tub were close for maintenance when we were there. The breakfast was good but the dining area is really small. The desk clerks were very helpful. Great stay otherwise.Genuine Hotels.com guest review
"Nice place to stay."
Convenient location to the Verde Canyon Train ride, Old Town Cottonwood, other points of interest in the area and to restaurants. Worked out perfect for us as we had driven from Phoenix to ride the train and wanted a nice place convenient to the train and to restaurants and it was easy to find.Genuine Expedia guest review
The bathtub was dirty. The television had lines in it. We tried to check in early, they said there were no rooms available. When we came back 15 minutes before checkin time, they still wouldn't give us a room. At 3:00, they finally started to check people in. By then we had to wait in line. We like best western in other areas in Arizona, but we won't […] ever stay at the one in cottonwood again. Read moreGenuine Hotels.com guest review
"so so service, great location."
I wish I could give this hotel better reviews. the woman who is attending the breakfast area was fantastic. at check in the night desk agent Pilar was great. Kind, helpful, smiley informative. But after i checked out , and went back to retrieve my sons blanket that he had left in a chair in our room.... even though I was there before several others […] came in she assisted the n ew paying customers instead of myself. We waited 45 mins (5 year old boys.... Need their car blankets!) For her to tell me she couldn't reach any of the house keepers on the phone... and there was nothing in the computer about a left item. So there was nothing she could do, because het lobby was full. I took my son in tears back home to tucson. additionally my other comment is about the hot tub/pool. it should be noted on the website that the pool or hot tub is not open. when we arrived we were told that neither 1 opened until March first. our room was clean.... but smelled rather musty. Great to have a fridge in the room! I was checking out this hotel while doing some research for my upcoming wedding. the location is good for travelers in the area, I just wish the customer service has been is good when we were departing as it was when we arrived. I understand the importance of taking care of your customers. I also understand first come first served..... I guess they dont. certainly my son doesn't understand anything except they have a blanket of his and didn't want to helo get it back Read moreGenuine Hotels.com guest review
"Very quiet hotel"
We enjoyed our stay at this property. Property was sold out, but we could not hear any guests in any of the rooms around us which is something we strive for in a hotel. Breakfast was good but crowded on a Saturday morning. Our friends had issues with lack of hot water in the morning, but we did not.Genuine Hotels.com guest review
"Not bad. Clean. Pack your own pillow."
There are not a lot of options in Cottonwood. This hotel is about what you'd expect for the price. Clean, the bed is comfortable, they do offer breakfast. Never had a problem with the room being ready. Conveniently located next to a fairly decent (and inexpensive) Mexican restaurant. My one complaint (and what has driven me to explore other options) […] is the pillows are horrendous. Worst I've ever run across. Hard, almost unusable...and square, which is just odd. It's a standard, middle of the road, functional place to sleep otherwise. Read moreGenuine Expedia guest review
"Tuzigoot,Montezumas Well and Castle,Sedona, Petrog"
Hot breakfast was awesome!Genuine Hotels.com guest review
"Not worth it for the amenities"
The bed was the best! Everything else, it was not worth the money. Pool was closed; spa was closed; breakfast was ok; the door on the room was not secure; the bathroom light was out, no switch; heater took a long time to heat the room; walls were thin-noisy. We've stayed at better hotels for this price! Won't be staying here again!!Genuine Hotels.com guest review
The person who welcomed us was a bit rude and impatient. The wireless internet was not working. There was no internet at the business center.Genuine Hotels.com guest review
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