"Great room for a basic hotel."
Pleasantly surprised at how nice this room was in Cottonwood!Genuine Hotels.com guest review
Television reception was poorGenuine Hotels.com guest review
Room was clean. The breakfast was the standard waffles, cereals, and eggs. The staff was friendly and helpful especially in the breakfast room. I would stay there again.Genuine Hotels.com guest review
"Our Stay made or trip to Verde Canyon Enjoyable."
Staff was very Helpful & room was clean and comfortable. Would highly recommend The Cottonwood Inn.Genuine Expedia guest review
"Comfortable location for a visit to Cottonwood"
After a good breakfast we enjoyed our Verde River railroad trip. Got a good tip from motel staff for an excellent dinner.Genuine Hotels.com guest review
Great place to stay! Would recommend to all. Great location and the restaurant next door is a good choice to eat!Genuine Expedia guest review
"Better than expected."
Other than the fact that we were on the second floor rather than the first which we requested, the facility was clean and comfortable and the breakfast selections were plentiful. Dorothy, the breakfast hostess, is a kick! Very pleasant and helpful. The desk clerk who checked us in though, could take lessons from Dorothy. Only issue is that the walls […] are paper thin and we could hear the guys cheering the ballgame on TV in the room next door..it was as if we were sitting next to them. We were lucky that the game didn't go on super late. Read moreGenuine Hotels.com guest review
GreAt waffles and breakfast.Genuine Hotels.com guest review
"Hotel close to attractions"
The Hotel is a great location to Sedona, Phoenix and is a few hours from Grand Canyon. We liked the location and the rate was reasonable compared to the higher priced hotels in the area. It still was expensive for what you got at this location, breakfast was good but little variety. The gentlemen that checked us in at the front desk was great but other […] staff had minimal information on where to eat and sites in the area. Management were around doing maintenance on rooms and grounds, seem to care about the upkeep. Room was decorated but dark inside with little light. The tub had a small leak when we used the shower. Read moreGenuine Expedia guest review
"Stay in Sedona"
Hotel was average at best. Room was very dated. Lights in bathroom took forever to light up. hot tub was closed. Pool had warm water but was completely covered in leaves and junk. Looked like it had not been cleaned in days. Spend a little extra and stay in SedonaGenuine Hotels.com guest review
"Staff were very friendly"
Staff were excellent. We had 4 people in our party but the room only had enough towels for 2 but the desk clerk gave us what was needed. We could have used some shampoo & conditioner in the room as well as more soaps for the 4 of us but we made do. Bed was comforable & the breakfast was awesome. Good job.Genuine Expedia guest review
"Close to Jerome, plenty of parking."
Decent price for comparable places in the area. RecommendGenuine Expedia guest review
I am a senior...and this was the worst night's stay I have EVER experienced in a hotel. We were on the ground floor, the person above us stomped, paced, slammed doors and dropped something very heavy literally all night long. We were going to call and request another room at 2 AM, but had been told at check in that hotel was booked full. The next day […] we requested another room or early departure, and we were switched to a second floor room. Much quieter, and we were able to get some sleep. Read moreGenuine Hotels.com guest review
"Nice little hotel."
Nice little hotel, though the parking lot was under construction making parking annoying at timesGenuine Expedia guest review
"Great hotel close to Sedona!"
We wanted a reasonably priced hotel close to Sedona for hiking! This hotel was perfect! We returned each evening, showered and went to the restaurant's nearby for dinner. The hotel provided a lovely breakfast each morning. The staff was very friendly and very informative.Genuine Expedia guest review
"My recent stay"
Clean, comfortable room. Great breakfast.....................Genuine Expedia guest review
"Hotel needs TLC"
When we arrived we were told the pool was closed. When I called the Desk to inquire about the location of the ice machine the first response was "it's broken" then I was told it was fixed and down near the pool. When I used the ice machine there was a bug and dirt in the ice cubes. Our first breakfast there was only biskets and gravy but when we were […] leaving we were told that we could have had an omelet if we had asked. The fridge in the room made a lot of noise. Read moreGenuine Hotels.com guest review
"Just passing through"
This hotel was clean and at a fair price. The mexican resturant just outside of it is excellent. I would stay here again.Genuine Expedia guest review
From the ease of check-in, a quiet room, good, hot breakfast and a mattress I'd like to take home, this was an excellent hotel. Would definitely stay here again.Genuine Hotels.com guest review
"Newly renovated hotel with an excellent breakfast"
First time here, definetly will return.Genuine Expedia guest review
"Exactly what we needed"
Pilar and the rest of the staff were wonderful. The breakfast was great and well stocked. We will definitely stay here again if and when our travels bring us through the area!Genuine Hotels.com guest review
"It's OK, for the price"
This is NOT a Best Western Premiere or Plus location. It's just a plain old Best Western. And it is plain and old. Yet the staff was very nice, breakfast was quite good, the room...albeit older...was clean and comfy and the location is OK. Not bad for the price.Genuine Hotels.com guest review
"Out of Africa family visit - convenient to park"
We were pleasantly surprised by our room and the breakfast which was included. We were also extremely happy with some of the high quality restaurants in old town Cottonwood. The staff were very polite and helpful. The room had obviously been updated in the past couple of years. The breakfast had self-cooked waffles and hot syrup, along with fresh bacon […] and eggs. My wife is gluten-free and they had freshly made oatmeal. The area was not really nice, but for 1 night it was ok. It is right at a fairly major intersection so road noise was a factor early in the evening, but not at night or in the morning. I did see a torn condom wrapper in the parking lot (which happens to be right behind a convenience store). The staff were extremely helpful and professional. Read moreGenuine Hotels.com guest review
Close to many stores, we ate at the next door Mexican restaurant which I don't recommend.Genuine Expedia guest review
"nice enough hotel"
The included breakfast was extensive and good.Genuine Hotels.com guest review
"In the middle of town"
We were there for only 1 night as we went on the Camp Verde Railroad. The staff were pleasant and there was breakfast.Plan on trying the casitas next time. Good Mexican restaurant with very good,friendly staff on the property.Genuine Expedia guest review
"It is what it is"
Let's face it, it ain't the Ritz. But it's generally clean, the staff is nice, and it's convenient to Cottonwood if that's where you're going. It does have a decent Mexican restaurant right next door, which is a plus. On the downside, bring your own pillows because these are quite possibly the worst I've ever experienced. I think they are produced at […] the local cement factory. Read moreGenuine Expedia guest review
GoodGenuine Expedia guest review
Our door-card entry was very difficult to operate. Normally when using a card-key system, after the green light flashes, you push down on the handle to enter. It required several tries to "force" the door open. Upon checkout I mentioned this to the desk clerk and they said that they know about that room door and we "should have just lifted up the handle […] to get in". I would think that should have been told to us when we checked in. Despite this issue, the hotel was fine. Read moreGenuine Hotels.com guest review
Hotel as expected for price and rating. Decent breakfast for priceGenuine Expedia guest review
could hear everyone that walked by and feel their footsteps shaking the floorGenuine Hotels.com guest review
The hotel was reasonably priced and clean. The room and sheets smelled strongly of bleach and the towels were rough and thin. The desk clerk was so busy handing out keys to the housekeeping staff in the morning, that I had to wait over 5 minutes before she acknowledged me. The hotel was fine for a one-night stay, but probably wouldn't return for longer […] than that. Read moreGenuine Hotels.com guest review
"Quality and Convienence"
First time to stay at this property and was well pleased with the stay. The staff was friendly and helpful. Breakfast bar was good with abundant food and a cheerful attendant.Genuine Hotels.com guest review
Nice clean place. Good mini breakfast. I wish the hot tub had been working.Genuine Hotels.com guest review
"ok , needs help in a few areas"
stayed 2 nights, the cleaning staff made our beds but did not empty the trash can or change our towels or empty our ice cooler. Very small bathroom. Carpet needs cleanedGenuine Expedia guest review
I was working in the area for a couple of days. The location was convenient and the room was well suited for setting up a place to work out of.Genuine Expedia guest review
"Nice hotel, nice location"
I don't normally stay in rooms with exterior hallways but there are not many choices otherwise in Cottonwood. Front desk staff was nice enough to put me near the front of the property which I appreciated. There is nothing real exceptional about this property but the price is reasonable, the property is clean, the free breakfast is fine. I would stay […] again. Read moreGenuine Hotels.com guest review
"Quite sufficient and good value"
Pleasant, clean , nice breakfast, good price, good location. Will definitely stay again soon.Genuine Hotels.com guest review
"Great Service and Close to many restaurants"
We enjoyed our stay so much, be sure to eat at Plaza Bonita- the mexican restaurant right in front of the hotel ( you get a discount) GREAT MEXICAN FOOD, the breakfast at the hotel the next morning consisted of boiled eggs, waffles, muffins, eggs, bacon, coffeee juice and more....GREAT STAFF very attentive and friendly! The bed was very comfortable […] too. We'll be back! The manager who welcomed us was great too! Read moreGenuine Hotels.com guest review
"Comfortable, clean place to stay in Cottonwood."
I was really impressed with this motel. My room was spotless. The carpet looked like it was recently shampood - no stains or worn spots. Linens & towels were clean and there were no marks/dents on walls, doors, or furniture. Even the TV remote had been cleaned. The breakfast room was very clean and had the usual selection of breakfast items and beverages. […] I appreciated the fact that cleaning staff respected my Do Not Disturb sign; I hate when they telephone to ask if I want the room cleaned like that isn't "disturbing" me. Read moreGenuine Expedia guest review
Check in person was nice, we had 4 people and not Enough towels for all of us so had to call for more. Room wasn't cleaned after first night so had to call for more towels the second morning. They did clean the room that day so had to call for shampoo since they took shampoo out of shower we had been using but didn't replace it with new one. Ice machine […] wasn't working after first day. Breakfast was so so....the egg omelet disgusting. Would be nice if they changed one or two items ever other day. The third morning we went out to breakfast cause we couldn't eat that stuff three days in a row. Read moreGenuine Expedia guest review
Tired but worth itGenuine Hotels.com guest review
"Was perfect for our stay & needs. no complaints"
Staff was nice & very helpful. Hotel was very central located. Only negative I could say was that the showerhead in the shower seemed a little leaky & messed up but still worked fine.Genuine Hotels.com guest review
"Family vacation to visit Jerome"
Worth the price.Genuine Hotels.com guest review
"Trip to Cottonwood for wine tasting experience"
The clerk was very nice and attentive. I requested an early check in and she was able to assist me with that. The room was clean and the linens sharp and fresh. The bed was very comfortable and the pillows were great!.Most importantly there were no bed bugs here! I recommend staying here to anyone looking for a nice clean room in Cottonwood.Genuine Expedia guest review
Very comfortable and pleasantGenuine Hotels.com guest review
"overall just great"
The hotel staff was the one that made it so wonderful and pleasing!Genuine Expedia guest review
Room was very clean and quiet. Service was great. Was best free breakfast we'd ever had at a hotel. Pool and spa were wonderful after a day of sight seeing. Perfect spot if you plan a trip to Jerome or Sedona, centrally located. I'd stay there again!Genuine Hotels.com guest review
Very satisfied, good location and cleanGenuine Hotels.com guest review
"Close to Sedona and Red Rocks"
We stayed only one night in Cottonwood, but were very grateful that the room was very comfortable and the staff helpful. There may have been more luxurious places to stay, however for our purposes, the Best Western Cottonwood Inn suuited us to a "T."Genuine Hotels.com guest review
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