Average hotel and rooms. Still was nice and close to stores and gas station. Has a pool.Genuine Expedia guest review
Very nice and relaxingGenuine Hotels.com guest review
"Pleasant place to stay near Sedona"
We were looking for a place to stay between Prescott and Flagstaff and landed here for one night.Genuine Expedia guest review
Bathroom reeked of urine. Said it was a non-smoking room but it smelled of old smoke. Rooms previously smoked in should not be advertised as non-smokingGenuine Hotels.com guest review
I made an error in my personal plans and needed to get into the room much sooner than the usual check-in time. They were very accommodating and although they couldn't promise when I walked in the door they knew exactly who I was and went out of their way to make it happen. Perfect. A very friendly staffGenuine Hotels.com guest review
"Consistent level of service"
As a member of Best Western rewards, I was not pleased to find out this stay didn't count because I booked through Expedia. The staff was friendly and the room was clean. The complimentary breakfast spread was nice and included healthy alternatives.Genuine Expedia guest review
"Surprisingly pleasant hotel."
We stayed here over the 4th of July weekend and paid $89 a night as we booked in advanced. Closer to the date the price was up around $160. The hotel was clean and remodeled from the pictures we saw online. Based off the mixed reviews I was not sure if I was going to have a mediocre or a good experience. The Room was tidy and everything was in working […] order upon arrival. From the hotel balcony we were able to see fireworks from the town of Cottenwood. The bed was comfortable and the shower was remodeled and clean. The fridge worked well and everything else was good. The breakfast was very crowded the morning of the 5th of July and frustrating waiting line for the food. They had a standard toaster with 4 slots to warm up the cold biscuits for the biscuits and gravy. Needless to say this took quite a while. The bacon was standard hotel bacon and on the 6th they had sausage and some pretty dry eggs with cheese on them. There was yogurt, donuts and some tiny muffins. The coffee was fine and there were no lines on the 6th. By the time I finished eating at 7 the lady had brought out ketchup for the eggs which would have been nice to have. Overall I was impressed with the hotel but the breakfast could use a few upgrades/ more space. Read moreGenuine Expedia guest review
"Comfort at a reasonable price"
Loved it! Pool and spa were a plus, also breakfast was better than most places we've stayed. We made use of the travel brochure rack in the lobby.Genuine Hotels.com guest review
"Great for the price"
Very clean. We were pleasantly surprised. Very close to downtown.Genuine Expedia guest review
"wewereable to satalite to sedona, jerome and india"
The best western room was super,the breakfast was not. Cold eggs and no fresh fruit.Genuine Hotels.com guest review
Room was clean and pool was great. Breakfast had many choices.Genuine Hotels.com guest review
We stay at the Cottonwood Best Western a few times a year so we can visit the wine tasting rooms in the area. It is nothing fancy, but always clean and meets our needs. At our last stay, we needed a taxi to a local event. The front desk gal was very friendly, and made an extra phone call to verify a taxi was on its way. We also noticed that the same […] woman has staffed the breakfast room every time we've visited (weekends). She is amazingly dedicated to her job, considering it's not at all "glamorous." We were impressed at the positive attitude toward guest services exhibited by both the front desk and breakfast service staff. Read moreGenuine Expedia guest review
"Slightly expensive for what you pay for"
I normally prefer staying at the Pines motel, but they had no vacancy the night we stayed in Cottonwood. Decided to try this place instead. Overall though compared to the area this place is not dumpy, but affordable. Most of the places in Sedona are way too expensive for what you get. Everything was great except that the bed was a little hard, the pillows […] were too thick giving me a neckache, and the breakfast omelets were a bit bland just being cheese and eggs. Would not hesitate in staying again when up in the area. Read moreGenuine Hotels.com guest review
"Great room for a basic hotel."
Pleasantly surprised at how nice this room was in Cottonwood!Genuine Hotels.com guest review
Television reception was poorGenuine Hotels.com guest review
Room was clean. The breakfast was the standard waffles, cereals, and eggs. The staff was friendly and helpful especially in the breakfast room. I would stay there again.Genuine Hotels.com guest review
"Our Stay made or trip to Verde Canyon Enjoyable."
Staff was very Helpful & room was clean and comfortable. Would highly recommend The Cottonwood Inn.Genuine Expedia guest review
"Comfortable location for a visit to Cottonwood"
After a good breakfast we enjoyed our Verde River railroad trip. Got a good tip from motel staff for an excellent dinner.Genuine Hotels.com guest review
Great place to stay! Would recommend to all. Great location and the restaurant next door is a good choice to eat!Genuine Expedia guest review
"Better than expected."
Other than the fact that we were on the second floor rather than the first which we requested, the facility was clean and comfortable and the breakfast selections were plentiful. Dorothy, the breakfast hostess, is a kick! Very pleasant and helpful. The desk clerk who checked us in though, could take lessons from Dorothy. Only issue is that the walls […] are paper thin and we could hear the guys cheering the ballgame on TV in the room next door..it was as if we were sitting next to them. We were lucky that the game didn't go on super late. Read moreGenuine Hotels.com guest review
GreAt waffles and breakfast.Genuine Hotels.com guest review
"Hotel close to attractions"
The Hotel is a great location to Sedona, Phoenix and is a few hours from Grand Canyon. We liked the location and the rate was reasonable compared to the higher priced hotels in the area. It still was expensive for what you got at this location, breakfast was good but little variety. The gentlemen that checked us in at the front desk was great but other […] staff had minimal information on where to eat and sites in the area. Management were around doing maintenance on rooms and grounds, seem to care about the upkeep. Room was decorated but dark inside with little light. The tub had a small leak when we used the shower. Read moreGenuine Expedia guest review
"Stay in Sedona"
Hotel was average at best. Room was very dated. Lights in bathroom took forever to light up. hot tub was closed. Pool had warm water but was completely covered in leaves and junk. Looked like it had not been cleaned in days. Spend a little extra and stay in SedonaGenuine Hotels.com guest review
"Staff were very friendly"
Staff were excellent. We had 4 people in our party but the room only had enough towels for 2 but the desk clerk gave us what was needed. We could have used some shampoo & conditioner in the room as well as more soaps for the 4 of us but we made do. Bed was comforable & the breakfast was awesome. Good job.Genuine Expedia guest review
"Close to Jerome, plenty of parking."
Decent price for comparable places in the area. RecommendGenuine Expedia guest review
I am a senior...and this was the worst night's stay I have EVER experienced in a hotel. We were on the ground floor, the person above us stomped, paced, slammed doors and dropped something very heavy literally all night long. We were going to call and request another room at 2 AM, but had been told at check in that hotel was booked full. The next day […] we requested another room or early departure, and we were switched to a second floor room. Much quieter, and we were able to get some sleep. Read moreGenuine Hotels.com guest review
"Nice little hotel."
Nice little hotel, though the parking lot was under construction making parking annoying at timesGenuine Expedia guest review
"Great hotel close to Sedona!"
We wanted a reasonably priced hotel close to Sedona for hiking! This hotel was perfect! We returned each evening, showered and went to the restaurant's nearby for dinner. The hotel provided a lovely breakfast each morning. The staff was very friendly and very informative.Genuine Expedia guest review
"My recent stay"
Clean, comfortable room. Great breakfast.....................Genuine Expedia guest review
"Hotel needs TLC"
When we arrived we were told the pool was closed. When I called the Desk to inquire about the location of the ice machine the first response was "it's broken" then I was told it was fixed and down near the pool. When I used the ice machine there was a bug and dirt in the ice cubes. Our first breakfast there was only biskets and gravy but when we were […] leaving we were told that we could have had an omelet if we had asked. The fridge in the room made a lot of noise. Read moreGenuine Hotels.com guest review
"Just passing through"
This hotel was clean and at a fair price. The mexican resturant just outside of it is excellent. I would stay here again.Genuine Expedia guest review
From the ease of check-in, a quiet room, good, hot breakfast and a mattress I'd like to take home, this was an excellent hotel. Would definitely stay here again.Genuine Hotels.com guest review
"Newly renovated hotel with an excellent breakfast"
First time here, definetly will return.Genuine Expedia guest review
"Exactly what we needed"
Pilar and the rest of the staff were wonderful. The breakfast was great and well stocked. We will definitely stay here again if and when our travels bring us through the area!Genuine Hotels.com guest review
"It's OK, for the price"
This is NOT a Best Western Premiere or Plus location. It's just a plain old Best Western. And it is plain and old. Yet the staff was very nice, breakfast was quite good, the room...albeit older...was clean and comfy and the location is OK. Not bad for the price.Genuine Hotels.com guest review
"Out of Africa family visit - convenient to park"
We were pleasantly surprised by our room and the breakfast which was included. We were also extremely happy with some of the high quality restaurants in old town Cottonwood. The staff were very polite and helpful. The room had obviously been updated in the past couple of years. The breakfast had self-cooked waffles and hot syrup, along with fresh bacon […] and eggs. My wife is gluten-free and they had freshly made oatmeal. The area was not really nice, but for 1 night it was ok. It is right at a fairly major intersection so road noise was a factor early in the evening, but not at night or in the morning. I did see a torn condom wrapper in the parking lot (which happens to be right behind a convenience store). The staff were extremely helpful and professional. Read moreGenuine Hotels.com guest review
Close to many stores, we ate at the next door Mexican restaurant which I don't recommend.Genuine Expedia guest review
"nice enough hotel"
The included breakfast was extensive and good.Genuine Hotels.com guest review
"In the middle of town"
We were there for only 1 night as we went on the Camp Verde Railroad. The staff were pleasant and there was breakfast.Plan on trying the casitas next time. Good Mexican restaurant with very good,friendly staff on the property.Genuine Expedia guest review
"It is what it is"
Let's face it, it ain't the Ritz. But it's generally clean, the staff is nice, and it's convenient to Cottonwood if that's where you're going. It does have a decent Mexican restaurant right next door, which is a plus. On the downside, bring your own pillows because these are quite possibly the worst I've ever experienced. I think they are produced at […] the local cement factory. Read moreGenuine Expedia guest review
GoodGenuine Expedia guest review
Our door-card entry was very difficult to operate. Normally when using a card-key system, after the green light flashes, you push down on the handle to enter. It required several tries to "force" the door open. Upon checkout I mentioned this to the desk clerk and they said that they know about that room door and we "should have just lifted up the handle […] to get in". I would think that should have been told to us when we checked in. Despite this issue, the hotel was fine. Read moreGenuine Hotels.com guest review
Hotel as expected for price and rating. Decent breakfast for priceGenuine Expedia guest review
could hear everyone that walked by and feel their footsteps shaking the floorGenuine Hotels.com guest review
The hotel was reasonably priced and clean. The room and sheets smelled strongly of bleach and the towels were rough and thin. The desk clerk was so busy handing out keys to the housekeeping staff in the morning, that I had to wait over 5 minutes before she acknowledged me. The hotel was fine for a one-night stay, but probably wouldn't return for longer […] than that. Read moreGenuine Hotels.com guest review
"Quality and Convienence"
First time to stay at this property and was well pleased with the stay. The staff was friendly and helpful. Breakfast bar was good with abundant food and a cheerful attendant.Genuine Hotels.com guest review
Nice clean place. Good mini breakfast. I wish the hot tub had been working.Genuine Hotels.com guest review
"ok , needs help in a few areas"
stayed 2 nights, the cleaning staff made our beds but did not empty the trash can or change our towels or empty our ice cooler. Very small bathroom. Carpet needs cleanedGenuine Expedia guest review
I was working in the area for a couple of days. The location was convenient and the room was well suited for setting up a place to work out of.Genuine Expedia guest review
"Nice hotel, nice location"
I don't normally stay in rooms with exterior hallways but there are not many choices otherwise in Cottonwood. Front desk staff was nice enough to put me near the front of the property which I appreciated. There is nothing real exceptional about this property but the price is reasonable, the property is clean, the free breakfast is fine. I would stay […] again. Read moreGenuine Hotels.com guest review
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