"Just abvoe average"
Very comfortable hotel and clean. The price is a little expensive given the hotel is very dated. The Breakfast buffet they have is very good compared to typlical complimentary breakfast.Genuine Hotels.com guest review
Everything was great except that the hot tub was not hot at all and the staff wouldn't do anything about it.Genuine Hotels.com guest review
I stayed for a couple of days to "get away" I booked this hotel for it's pool, hot tub and workout area. I was very happy with the staff, the cleanliness, the pool was very nice, clean, the hot tub the same. The only issue I found was they only had three machines in the workout area, treadmill, bike and step mater. Only two out of the three machines […] worked. Read moreGenuine Hotels.com guest review
"My Hotel Stay"
very nice trip for me and my girlfriend, hotel was a great rate and rooms were very nice and comfortableGenuine Hotels.com guest review
"One night stay"
Room wasdark. Neede more lamps or brighter bulbs. Was surprised therewas no elevator to second floor. Otherwise it was clean and quietGenuine Hotels.com guest review
Never staying here again. The hotel was actually pretty well. However, the service was not good at all. My friend and I left our swimsuits there (very expensive swimsuits) we didn't realize it till we were already home which is 2 and half hours away. We called them, and said they didnt see anything In the lost or found bin and they said they will call […] back tomorrow. Tomorrow comes, they still haven't called, so I called them and they still said they haven't found it and will call me back later today. They didn't of course, so I called today. The guy on the phone was not really helpful. Told me he checked the room himself and could not find it and usually the house keepers are very good of putting lost items in the lost and found. And I told the guy, well I don't feel comfortable ever stating at this hotel because the house keepers could of stolen the items. And he said I'm very sorry to hear that. So do not come here, the house keepers could probably steal your stuff. Read moreGenuine Hotels.com guest review
"We will return"
Very nice hotel to stay at. We will definitely return. Only criticism was that the continental breakfast seemed very disorganized.Genuine Hotels.com guest review
"Very quaint. Suited the needs of our family"
The Wirlpool was cold and by the time it warmed up it was busy so we didn't get to use it. The pool area was cold when you sit out or get out of the pool, but the kids had a great time and the pool water was fine. Enjoyed the coffee, tea and hot chocolate.Genuine Expedia guest review
I went to visit family. The staff was very friendly. Also, checkout was quick and the hotel was fairly quiet.Genuine Hotels.com guest review
"Clean but noisy - don't get a room by the exit"
My son and I stayed 2 nights. Our room was closest to the door and the first night we heard people talking and yelling all night long because that is where they went to smoke. Our door to the room was very hard to shut and lock. Other than that, we had a clean room to stay and that is what matters to me. Just wish it was quieter. Pool looked nice but […] because we were there for a swim meet we didn't go in the hotels pool. Read moreGenuine Hotels.com guest review
"Independently owned hotel"
Nothing too fancy at this hotel. Room was comfortable and hotel was clean but staff at front desk was not very welcoming.Genuine Expedia guest review
"Substandard room at premium price"
Heater did not work on a cold day. Called on it 3 times before we were switched at 1am. Was not offered any comp and did not get any because I prepaid with expedia. Will not return. I blame expedia as well as hotel very identifiedGenuine Expedia guest review
It was a nice hotel with a great pool and spa area! I would recommend putting in a extra blanket in the room!Genuine Expedia guest review
"Beware ...the bathroom safety bar"
Beware...the bathroom safety bar falls out of the wall. That's right, grab the bar to step into the shower, but don't depend on it...it falls out of the wall. Ask the front desk to fix it on your 2nd day and after seven days, it is still not fixed.Genuine Expedia guest review
too much noise heard from other rooms and hallway. Needs better soundproofing. Also, continuous cold air from air-conditioning despite it being off. had to block with pillows and blanketsGenuine Expedia guest review
The hot tub turned my hair blue ! When I told the clerk her exact words were " O I just thought it was a fashion statement. " I couldn't believe how unprofessional there staff was !Genuine Expedia guest review
"Needs some deep cleaning and updating."
This is the 3rd year my friend and I have gone to this hotel. We like it, but noticed this year it seems to be going downhill somewhat. The surface cleaning is fine, but it is in need of deep cleaning and updating. Things are looking very worn and when pulling out the night stand to plug something in, it was very dusty. The staff is friendly and helpful. […] The breakfast buffet needs 2 attendants to keep up. They ran out of eggs and sausage at 8:30. The waffle maker wasn't working well and there was no regular tea bags, only decaf. Read moreGenuine Expedia guest review
"Goodbye Old Friend"
We have stayed here before. Each time the facilities are a bit older and appear more threadbare. The warmth of the staff is less sincere, the breakfast is less acceptable and less care has been taken with the hotel. I think this will be our last visit.Genuine Hotels.com guest review
our stay was nice, the Breakfast wasn't the best, the first morning (Sat.) we got down there at about 845am. and almost everything was out, the second morning (Sun) we got down there at 9 am and they were putting everything away. on a Sunday breakfast shouldn't close up at 9 am. other than that we would go back.Genuine Hotels.com guest review
"Don't stay there."
Very thin blanket on bed, stains on carpet and chair. Breakfast till 9:30, but at 9:05 eggs and sausage were about empty, waffle machine didn't work because of a spill, coffee wasn't very hot. When I checked out and told the man at the front desk my concerns, his response was "do you feel better?" No I didn't feel better and told him I would NEVER be […] staying there again. Read moreGenuine Expedia guest review
"Attractive, homey Inn"
This was a very nice hotel. Grateful to others who recommended it. Our niece lives nearby and we hope others in our family will take advantage of this inn. It is open to dogs which we needed. Even the dog room was in good shape. It's a bit rough around the edges but clean, cute and what we needed.Genuine Expedia guest review
Took a long time to check in ..girl couldn't find reservation and then didn't know how to work computer . Room outdated spots on carpet and the hallway to room was dirtyGenuine Hotels.com guest review
"Incompetent staff, unclean room"
Took the front desk 45 minutes to figure out the check in process. We arrived at 11:30pm, one kid working counter, he found or reservation but couldn't process it to check us in. He also couldn't cancel it. We sat in the lobby for a full 45 minutes while he called 3 different managers for help. When we finally made it to our room, there was a spare […] mattress folded in half and stuck between a chair and the wall. Very bad experience. Read moreGenuine Expedia guest review
"Hotel Convenient to Airport"
Huge room. Great breakfast. Too much highway noise.Genuine Expedia guest review
Out dated hotel, good breakfast, the pool wasnt openGenuine Hotels.com guest review
"Decent, would stay there again."
Breakfast items were not monitored and refilled when empty. Everything else was as good as expected.Genuine Hotels.com guest review
Needed a hotel for my Aunts 90th Birthday party in holland.Go with hotel.com for all reservations. Great hotel,nice clean room,breakfast was good.only problem was the pillows very soft and uncomfortable.Genuine Hotels.com guest review
"good but not great."
Hotel is dated and the rooms are dark. Breakfast is above average.Genuine Hotels.com guest review
"In town for a wedding."
The staff was very friendly. However, our bathroom was not clean, floor and tub dirty.Genuine Hotels.com guest review
This is a very nice hotel with friendly staff. No onsite restaurant but a very nice breakfast and an excellent steakhouse/pub next door. Will definitely stay here on our next visit.Genuine Hotels.com guest review
"Convenient to YMCA"
We thought the beds were very comfortable. Jacuzzi was nice. Breakfast was adequate. The rooms could use some updating, but for the price, it was fine. Nice, quiet location.Genuine Expedia guest review
"One Night Stay"
The room was clean and the bed was comfortable. Nothing else in the room was OK. The tub was clogged, the phone or clock did not work. The television had the worst reception, I don't know if it was a bad connection or poor service provider. If I just need a place to sleep for one night this place might do.Genuine Hotels.com guest review
needed a hotel close to the university, the beds were very comfortable, lots of pillows, quiet, easy.Genuine Expedia guest review
"Overall a good hotel"
The hotel was clean and had a nice pool. The breakfast was decent. There was a faint odor when you walked in, but nothing overwhelming.Genuine Expedia guest review
My fiance and I stayed here Friday - Sunday. We chose Grandview because it was close to where we were going to run the Warrior Dash. Staff was pleasant and our rooms were great. For the price we paid for our stay I would definitely stay here again. The hotel is also close to a lot of great shops, and even a cute little brewery in town.Genuine Expedia guest review
Strong, spicy scent in room upon arrival. Nearly made me ill. Better after opening window & cracking the door for a while. Then could smell a musty odor that was previously covered by the spicy scent. No towels near pool/spa tub, had to go into front lobby dressed for the pool to get any, kind of uncomfortable.Genuine Hotels.com guest review
We weren't here long. Stayed the night after a concert and left in the morning. Place was relatively clean, beds were comfortable.Genuine Hotels.com guest review
The hotel and room were clean. The pool and hot tub were very nice.Genuine Hotels.com guest review
"Decent hotel for those on a budget."
I overlooked making a hotel reservation for a Holland Labor Day weekend until the Thursday before. The only rooms available in Holland went for $275 a night. So we ended up booking 20 minutes away in Grandville for $126 total per night. What did that buy? A comfortable bed in a clean room located in a dated Hotel. Also a good nights rest. The staff […] were neither friendly nor rude. The free breakfast was hot and adequate. Yes, the pool area was loud, evidently enjoyed much by others, and the steak house across the parking lot enjoyed by my wife and I. Read moreGenuine Expedia guest review
"Not the best"
Hotel was not the best, but didn't cost a lot. Air Conditioner didn't work in room. Heard constant drip from upper Air outside of window. Room was VERY humid. Linens were stained. On the up side, breakfast was nice with decent variety and a hot option available.Genuine Hotels.com guest review
"Would likely not stay again"
The hotel is dated and has become a home for construction workers, have stayed there twice, this was likely my last time. Television had terrible reception, Internet slow and sluggish, no where to sit outside, breakfast area no cleaned, coffee very weak, juice was watered down, do I need to go ob?Genuine Hotels.com guest review
"Looking for old ambiance."
Looking for quaint type place. Not it. Very disappointed.Genuine Hotels.com guest review
"Nice tub but..."
Well the bed was comfortable and the tub was nice but the duct tape on the floor and the really loud air conditioner made it less than prefect. Also, we had to go find someone to check us into our room when we got there.Genuine Hotels.com guest review
"Great place for a night"
My family of 3 stayed one night on our way up north. The room was nice, the beds extremely comfortable. The shower drained slowly and was on the small side, but fine for one night. The free breakfast was decent- Belgian waffles, eggs, sausage, plus continental type foods. We didn't have time anyway, but the pool was closed for maintenance. Something […] like that I'd like to know when booking. The staff was nice. There's not much close by, but it's right off the highway, which was very convenient. Read moreGenuine Hotels.com guest review
"Nice place, with friendly staff and clean"
No problems with stay, was able to easily get additional amenities such as towels and toiletries. Clean room, indoor pool, hot tub, pool table, air hockey, arcade room, and right next door to bowling, roller skating, and a steak house. In room refrigerator and a nice breakfast provided in the pool area. Not just donuts, and juice. They also supply yogurt, […] scrambled eggs, Canadian bacon, four types of cereal, oatmeal, three kinds of bread for toast, fresh fruit, peeled hard boiled eggs, Belgium waffles, bagles... Pretty decent too. Not sure what people are complaining about, if you've ever stayed in Chicago then you know how much you could pay to get half as much. Read moreGenuine Expedia guest review
"Two day stay"
This hotel has potential. Not there yet. Still gave pretty good ratings because of our perception they're trying.Genuine Expedia guest review
"Had to open the window due strong odor in the room"
This hotel is outdated. There was a very strong odor in the 1st room we had. A few used tissue papers were left in the bath room floor when we check in. After talking with the lady at front desk, she quickly resolved the problem and move us to the other room. Over all the service is good but we will definitely not come back again due to the hotel condition […] and cleanness issue. It seems like this hotel need to hire more people to maintain the facility. It was interesting that the lady work at front desk also had to work on the breakfast area. Read moreGenuine Hotels.com guest review
"Very accomodating to guests needs"
The staff was very accomodating regarding hotel services as well as when we needed to leave early due to an emergency at home. If we have the need again to stay in the area we won't hesitate to use Grandvillage Inn.Genuine Hotels.com guest review
Stayed for one night. The room was very hot and the thermostat on the wall did not work finally got the air conditioning unit to manually work despite the sticker that said use the wall control. The pillows were way too overstuffed had to sleep without a pillow or would have had a really stiff neck. The bed was equally uncomfortable. There were no pool […] towels by the pool you had to go to the front desk and ask for them yet there were no signs telling you were to get them. In the morning we had to go to the front desk to ask where the fitness room was and the help wasn't even really sure. It became quickly evident that none of the staff knows where the fitness room is because it was filthy. It smelled of old sweat, no towels, no disinfectant or wipes for the machines, one machine was out of order and garbage on the floor. The final straw was the supposed hot breakfast that is only served to 9:30 was very depleted and empty by 9:00am. The few items left were dried up and old. When checking out we asked to speak with a manager or at least have the best time to contact him, we were told he was maybe around that he comes and goes and not sure when he would be around. The desk staff did take my number and said she would have the manger call me, still no call to this point, not holding my breath. Would not recommend to anyone. The price for the area seems like a reasonable amount however with this experience it was truly way over priced.! Read moreGenuine Expedia guest review
"very dirty throughout"
Booked as a result of online description of service and breakfast and pictures of room and pool. Carpeting in hallways and room was filthy. We stayed first night thinking breakfast would make up for dirty carpet. Wrong. They were out of most items. Quality of food was poor and no one was in sight to refill. People were very unhappy. Will never stay […] there again. Read moreGenuine Hotels.com guest review
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