Out dated hotel, good breakfast, the pool wasnt openGenuine Hotels.com guest review
"Decent, would stay there again."
Breakfast items were not monitored and refilled when empty. Everything else was as good as expected.Genuine Hotels.com guest review
Needed a hotel for my Aunts 90th Birthday party in holland.Go with hotel.com for all reservations. Great hotel,nice clean room,breakfast was good.only problem was the pillows very soft and uncomfortable.Genuine Hotels.com guest review
"good but not great."
Hotel is dated and the rooms are dark. Breakfast is above average.Genuine Hotels.com guest review
"In town for a wedding."
The staff was very friendly. However, our bathroom was not clean, floor and tub dirty.Genuine Hotels.com guest review
This is a very nice hotel with friendly staff. No onsite restaurant but a very nice breakfast and an excellent steakhouse/pub next door. Will definitely stay here on our next visit.Genuine Hotels.com guest review
"One Night Stay"
The room was clean and the bed was comfortable. Nothing else in the room was OK. The tub was clogged, the phone or clock did not work. The television had the worst reception, I don't know if it was a bad connection or poor service provider. If I just need a place to sleep for one night this place might do.Genuine Hotels.com guest review
Strong, spicy scent in room upon arrival. Nearly made me ill. Better after opening window & cracking the door for a while. Then could smell a musty odor that was previously covered by the spicy scent. No towels near pool/spa tub, had to go into front lobby dressed for the pool to get any, kind of uncomfortable.Genuine Hotels.com guest review
We weren't here long. Stayed the night after a concert and left in the morning. Place was relatively clean, beds were comfortable.Genuine Hotels.com guest review
The hotel and room were clean. The pool and hot tub were very nice.Genuine Hotels.com guest review
"Not the best"
Hotel was not the best, but didn't cost a lot. Air Conditioner didn't work in room. Heard constant drip from upper Air outside of window. Room was VERY humid. Linens were stained. On the up side, breakfast was nice with decent variety and a hot option available.Genuine Hotels.com guest review
"Would likely not stay again"
The hotel is dated and has become a home for construction workers, have stayed there twice, this was likely my last time. Television had terrible reception, Internet slow and sluggish, no where to sit outside, breakfast area no cleaned, coffee very weak, juice was watered down, do I need to go ob?Genuine Hotels.com guest review
"Looking for old ambiance."
Looking for quaint type place. Not it. Very disappointed.Genuine Hotels.com guest review
"Nice tub but..."
Well the bed was comfortable and the tub was nice but the duct tape on the floor and the really loud air conditioner made it less than prefect. Also, we had to go find someone to check us into our room when we got there.Genuine Hotels.com guest review
"Great place for a night"
My family of 3 stayed one night on our way up north. The room was nice, the beds extremely comfortable. The shower drained slowly and was on the small side, but fine for one night. The free breakfast was decent- Belgian waffles, eggs, sausage, plus continental type foods. We didn't have time anyway, but the pool was closed for maintenance. Something […] like that I'd like to know when booking. The staff was nice. There's not much close by, but it's right off the highway, which was very convenient. Read moreGenuine Hotels.com guest review
"Had to open the window due strong odor in the room"
This hotel is outdated. There was a very strong odor in the 1st room we had. A few used tissue papers were left in the bath room floor when we check in. After talking with the lady at front desk, she quickly resolved the problem and move us to the other room. Over all the service is good but we will definitely not come back again due to the hotel condition […] and cleanness issue. It seems like this hotel need to hire more people to maintain the facility. It was interesting that the lady work at front desk also had to work on the breakfast area. Read moreGenuine Hotels.com guest review
"Very accomodating to guests needs"
The staff was very accomodating regarding hotel services as well as when we needed to leave early due to an emergency at home. If we have the need again to stay in the area we won't hesitate to use Grandvillage Inn.Genuine Hotels.com guest review
"very dirty throughout"
Booked as a result of online description of service and breakfast and pictures of room and pool. Carpeting in hallways and room was filthy. We stayed first night thinking breakfast would make up for dirty carpet. Wrong. They were out of most items. Quality of food was poor and no one was in sight to refill. People were very unhappy. Will never stay […] there again. Read moreGenuine Hotels.com guest review
"Cheap and close to highways for sight seeing on La"
Breakfast was not good. Not kept clean by anyone the whole time. Messy tables etc. Coffee not good. Things not replenished. Ate only dry cereal and muffin.Genuine Hotels.com guest review
Area left a lot to be desired ... Not in the best part of town!!! Room was clean bed ok... Outside of building needs major overhaul. Maintenance around motel was horrible... Dirty kind of seedy. Left ASAP in the a.m.Genuine Hotels.com guest review
It was a nice hotel. Bathroom was older but the rooms were nice.Genuine Hotels.com guest review
"close to everywhere we needed to be"
the rooms were very clean and comfortable. the pool was nice for the kids to relax and swim. the morning breakfast was well set up and had numerous choices. we will definitly stay here again.Genuine Hotels.com guest review
"Easy distance to the greater Grand Rapids area"
The hotel is tucked away in a very quiet corner of Grandville, right on the edge of Jamison. There's a great BBQ restaurant next door and on the other side, a bowling alley. I was nervous about noise. I shouldn't have been. The staff is fabulous and helpful, and the entire hotel is squeaky clean. I was so relieved. It's very close to the 196, so getting […] to Holland or Rockland or even Grand Haven and Muskeegon is really easy. The only reason I didn't give this experience five stars is that while I don't care that it hasn't been updated recently, I was bothered by the outlet near my bed. I'm not comfortable with wiggly outlets. That's such a minor issue, but it did make keeping my laptop plugged in a little squiffy. Additionally, the AC in the room had a regular "pop" to it--as if the plastic were expanding and contracting or possibly getting hit by a fan. About every 4 seconds... all. night. long. one night, so I got very little sleep that night. But, my hyper-sensitive hearing isn't their fault. So, I did bump it down to 4 stars for those two things only. Most people probably wouldn't hear the pops and not everyone works in bed until all hours with their laptop like I do. I'll be back. It was that convenient and nice of an experience. Read moreGenuine Hotels.com guest review
It was a descent hotel. Close to the interstate for easy access. Pool area and hot tub were very clean. Continental breakfast was pretty standard. No view or sites of anything to look at. It's your basic run of the mill hotel. King size bed was quite comfortable for a change though!Genuine Hotels.com guest review
"Things are run down"
We have stayed in the past, but things have gone downhill since our last visit. We most likely will not return. Sheets were dirty, light switch was broken, there were less towels than there were supposed to be, and the water tasted terrible. Also, the pool area was very very dark and the lights in the pool itself were turned off.Genuine Hotels.com guest review
"Friendly staff, fun games"
Although I booked 2 rooms through Hotels.com, only 1 was reserved when I arrived. They were able to accommodate us-thank goodness.Genuine Hotels.com guest review
"Great for a swimming granddaughter!!!!"
The beds were comfy and clean, breakfast in the a.m, good and right outside our poolside door! The pool was a winner, and the front desk staff most helpful. Our room was clean--and the only reason I didn't give it a '5'--housekeeping left a filthy rag on our dresser--and it didn't come from us!!! Although the hotel is a ways from restaurants, with a […] car it was not a problem, and it was only 10 minutes to DTN Grd. Rapids. We'd come again!! Read moreGenuine Hotels.com guest review
Quiet location and room; close (but not too close) to I139; great restaurant next door.Genuine Hotels.com guest review
"Nicest Place We Have Stayed At to Date"
Our experience in staying at The Grandvillage Inn was wonderful! Everything was nice and neat, including the attire of the front desk clerk. She was very helpful and a great asset to the hotel. The room was clean and completely stocked with towels, extra pillows, etc. We didn't have to ask for anything. The centrally located indoor courtyard is wonderful […] and a lovely place to have the free continental breakfast buffet set up. The breakfast was very nice and included hot foods (scrambled eggs, ham, waffles, oatmeal) in addition to the bagels, muffins, pastries, cereal, fruit, yogurt, juice, milk, coffee and tea. There is also a pool and hot tub, as well as game tables (air hockey, etc.) set up in the courtyard. And they have free WiFi throughout. This hotel offers a lot for a really great price. We come to Grand Rapids twice a year and we have already decided that the Grandvillage Inn will be our hotel of choice from now on. Read moreGenuine Hotels.com guest review
"Clean but lack of service"
We stayed at this hotel since it was close to Grand Valley where my daughter is considering attending. The room was clean and neat for the price. We had this ridiculous issue with the key for our room however. The key we were given would not open the door to the room after the first time. We went back and forth to the desk a minimum of 5 times each […] (we should have been swimming). The young woman at the desk did not know what to do. She did not know where the master key was. She had her hands on her head. Meanwhile, I am standing there in my swimsuit and coverup while guests are coming and going. We finally got into the room. Now I couldn't leave though. Needless, to say it was irritating. I went to the desk in the morning. The young afternoon attendant wrote nothing down. Doesn't the door need to be repaired???? I tell the manager about it and he gave me a whopping 10% off for a wasted night that was supposed to be relaxing. If my daughter does attend GVSU I won't be staying there again even with the good location. Read moreGenuine Hotels.com guest review
"Hotel services were good"
The hotel was stay was good. Only thing that was disappointing was I went to eat breakfast at 8:30 and no eggs and only 4 sausages. Waffles were rally good. The bed was not a king bed which we requested and was listed on out bill.Genuine Hotels.com guest review
"Not likely to stay again..."
This was not the first time we had stayed here. I've been staying there since 2001, actually there when our country was attacked on 911. The facility has been declining over the years and things aren't being updated. After our stay there this winter, I thought it was still reasonable and the breakfast provided made up for the aging facility. But, this […] past Sunday, we went to breakfast an hour before it was supposed to end and their was virtually no food. My kids had a bowl of cereal. The waffle maker was broken and the fridge was empty, not even a yogurt to be found. The fake eggs and tasteless ham was of no help either. (The hotel was maybe half full.) We ended up spending more and going out for breakfast, which was my man reason for continuing to book at this facility. The hotel needs an overhaul from the mattresses, to the air-conditioner that we had to figure out how to set once we walked in after checking in and finding the room too hot to sit in. The room had odor as well, just different people and older materials. Bathrooms need major updating. Workout room is a sad place to be as well. :-/ I will miss the set up for the pool area. It was always nice being able to sit along side the pool and eat and/or watch the kids in the pool. Read moreGenuine Expedia guest review
We were very impressed with the quality of the room for the money we paid. The room was very clean and spacious. Ours had a jacuzzi tub which was very fun. The continental breakfast was good even though they were cleaning it up when my sleepy self got there right at 9:30 (when the breakfast closes). They let is have late check out for free which was […] very nice. Would stay there again! Read moreGenuine Hotels.com guest review
"Decent, not worth the $100"
We arrived late and were very tired from a long drive. When we got to the room, it was warm. We turned the AC on. It never seemed to really cool down. After about 30 min we noticed the temp in the room barely moved. We set the thermostat @ 67. It was almost midnight and decided to turn it down even lower. There also was not a door knob on the inside […] of the bathroom door. At this point we went to bed. I probably shd have called down to the office but were too tired. The area of the bldg was quiet and the room was clean and a bit outdated. The breakfast was so/ so, typical make your own waffles, juice, coffee, eggs and sausage. The sausage was almost gone and the man said he wld get more, never did. Like I said before it was an OK place but not worth the $$. I told them about the AC and door knob. They had no idea there wasn't a door knob on the bathroom door, a bit odd. Probably will find another hotel when visiting Michigan Read moreGenuine Expedia guest review
"It was grand in Grandview"
we were very pleased with our stay at the Grandvillage Inn. The staff was helpful, the room comfortable and clean. We enjoyed our stay and will recommend the hotel whenever given the opportunity.Genuine Hotels.com guest review
"Not bad for a stay 30min away from the lake"
When I realized we had got the room right in front of the indoor pool (the pool is not in a room by itself, it's like part of the hallway in an area), I freaked out but even more when I realized that area was used for breakfast too. I though it was going to be supernoisy in the night (until 11p when the pool closes) and early in the morning with breakfast. […] And I had 2 children sleeping who need full silence to sleep. But I was wrong, maybe because of the high ceiling in the pool area, I wasn't disturbed by noise at all, although there were people around late in the evening and at 6:30 in the morning. My stay was overall good and have no complaint at all. It was 4th July and all the hotels by the beach were full, this one was 30min from Holland and was a good pick. I would do it again. Read moreGenuine Hotels.com guest review
"Excellent as always."
This is our 5th. Year to stay at the Inn. Always love it. Clean, great pool and great breakfast.Genuine Hotels.com guest review
"Not What I Expected"
I chose this hotel for the ratings it received. I was extremely disappointed. Most room face the courtyard where the pool and air hockey table are located. The noise was beyond loud. People were very inconsiderate of the time and that the rest of the patrons might be trying to sleep. You simply can't because the noise level is too horrendous. It would […] have been nice to know ahead of time to ask specifically for a room not facing the courtyard (surprisingly, there were not available). The hotel was very run down, not clean and the staff were not friendly. I wouldn't recommend this place to anyone. Read moreGenuine Hotels.com guest review
Just fine for what we needed!Genuine Hotels.com guest review
Outdated room, dusty, funny smell and everything felt damp.Genuine Hotels.com guest review
"CLOSE TO SEE FAMILY"
ENJOYED OUR STAY! CLEAN ROOMS! MODEST BREAKFAST! i WOULD RECOMEND NOT STAYING POOLSIDE ON THE WEEKEND. LOUD KIDS AND PEOPLE PLAYING GAMES LATE. OVERALL GREAT PLACE TO STAY FOR THE MONEY!Genuine Hotels.com guest review
Old and dirtyGenuine Hotels.com guest review
pleasantly surprized at the quality of the stayGenuine Hotels.com guest review
"Convenient for my class reunion."
Grandvillage Inn was fine in most ways, particularly convenient for my class reunion.Genuine Expedia guest review
"Hotel in desperate need of update"
This hotel was overpriced . It had all the amenities but is old, needs remodeling and was not very clean. I would not stay in it again - especially for the price paid.Genuine Expedia guest review
The pictures of the hotel are not an accurate representation of the entire property. Based on the photos, I expected a smaller, more B&B feel. This is definitely an older, large, motel-like hotel that has a small budget for repairs, linens and general amenities. The check-in staff was friendly but I felt like they had other things that they'd rather […] be doing. Housekeeping staff was nice. Attention to detail is not a priority. The ironing board had the iron storage unit mounted directly to the ironing board rendering it unusable. Overall, the hotel served its purpose. We didn't try the breakfast based on previous reviews. Read moreGenuine Hotels.com guest review
Room was clean and comfortable. Good mattresses, blankets and pillows. Location is convenient to anything on the southwest side of the Grand Rapids area. Brann's steakhouse is right next door and there is a 10% discount at Brann's just show your room key. Only downside is that breakfast is taken down very early on Sunday mornings.Genuine Hotels.com guest review
"Don't do it"
Noisy beyond. A trashy spot with no regard for sleep. They offered me a different room, but it wasn't cleaned. Never again.Genuine Expedia guest review
It was very nice, everyone at the hotel were nice, the rooms clean, grounds around the hotel good also.Genuine Hotels.com guest review
sheets had stains; room was unclean; dirty towel found in closet; furniture wornGenuine Hotels.com guest review
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