All hotels in Grandville, Michigan, United States of America
1 room, 2 adults
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3425 Fairlanes Ave. SW, Grandville, MI, 49418, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.4 / 5Good

Score breakdown (from 245 reviews)

  • Wellness
    Great wellness & sports facilities
  • Pool
    Great pool
  • Cleanliness
    Clean
  • Room
    Room is not nice
  • Bar
    Bar is not good
  • Vibe
    Poor vibe
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4.0 / 5Excellent
"Nice Quiet Stay"
No problems, Wasn't in room much
Genuine Hotels.com guest review
1 night business trip Oct 2, 2015
Jerry
US
1.0 / 5Poor
"sub par by far"
Staff was completely unhelpful. I was overcharged. No coffee for breakfast. Rude Manager Minesh(mike). Pool was way overcrowded. Turn down didn't restock. Minimal english. Place is not worth the price.
Genuine Hotels.com guest review
2 night family trip Dec 25, 2015
Robert
US
3.0 / 5Good
"Preteen Pool Party"
Fantastic for a preteen pool New Years Eve party. The adjoining rooms gave them their own space. It was nice!
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2015
Amy
US
5.0 / 5Outstanding
I was visiting family over Thanksgiving. This hotel is adjacent to an Interstate interchange, and accessible from the Interstate.
Genuine Hotels.com guest review
1 night family trip Nov 27, 2015
stephen
US
5.0 / 5Outstanding
"Will go again!"
Awesome customer service, checked in early no problem, quiet area, loved the bathtub in our room.
Genuine Hotels.com guest review
1 night romance trip Nov 14, 2015
Erika
US
5.0 / 5Outstanding
"Review by Cornelius Dutmer"
It was very comfortable.
Genuine Hotels.com guest review
7 night family trip Oct 21, 2015
Cornelius E
US
1.0 / 5Poor
"Worst hotel"
Horrible!! Worst hotel ever! Rooms were dirty, sheets were stained! Room next to us had a dog that kept us up all night! Originally booked room for two nights, after about an hour I cancelled the second night and went to a different hotel (would of left the same night but no rooms were available in the area). Would rather of slept in my car!
Genuine Hotels.com guest review
2 night romance trip Oct 21, 2015
Raman
US
2.0 / 5Fair
"definately not this decade!"
Outdated rooms, furniture and bedding. Holes in walls with shotty patches. Disappointed that continental breakfast ran out of alot of foods at 8:00 a.m. ie Only 2 hard boiled eggs at 8 am!
Genuine Hotels.com guest review
2 night family trip Oct 2, 2015
Jackie
US
3.0 / 5Good
First of all, this is an older hotel. We really just booked so we would have a place to sleep while visiting our son during GVSU family weekend. We didn't sleep too well. I heard a drip, drip, drip all night from a pipe that must have been housed in the wall right by the bed. The coffee maker in the bathroom (yuck) was missing its pot and I got a rude awakening to a spraying sink faucet when I got up to wash my face. The breakfast waffle batter was gone by 8 a.m. and there were coffee grounds in our cups. The people that worked at the hotel were kind but I just felt that for the price we paid, we would have been more comfortable.
Genuine Hotels.com guest review
1 night family trip Oct 3, 2015
A Traveler
US
2.0 / 5Fair
"Renovations need to be done with Housekeeping"
Dirtiest hotel I have ever stayed in. The walls had stuff spattered, and the floor had food on it, not near the door, as it appeared a vacuum only reached about 5 feet into the room. The bed and pillows had stains, and there was hair on the blankets when turned down. One bed was clean the other obviously had been used and just "made" the next day.
Genuine Expedia guest review
Other trip Oct 5, 2015
Business travel
US
4.0 / 5Excellent
"Will give another try..."
Went for overnight with grandkids, looking forward to time in the pool. Worked out great first couple of hours. Left to go across street for late lunch, came back and the pool was closed because the pool had been compromised (I'm hoping it was just a baby in a diaper!!) Anyway, the pool was closed the rest of our stay. No fault of the hotel, but still a disappointment.
Genuine Hotels.com guest review
1 night family trip Aug 22, 2015
Sherry
US
1.0 / 5Poor
"Horrible hotel"
Hotel was not clean. Mold in bathroom. No heat. Manager had to give me a space heater fro heat because the chillers are not on. Breakfast was consider of turkey sausage and microwave eggs and waffles. Froot loops were stale. Just a horrible hotel. Well excellent for construction workers. Internet was not working. Called the manager was told that "happens sometimes" and it happens to my computer. It should be back up. It never came back until the next morning.
Genuine Expedia guest review
Other trip Sep 24, 2015
Darryl
US
1.0 / 5Poor
Smelly , Horrible staff and hotel condition, not recommended
Genuine Expedia guest review
Other trip Sep 23, 2015
Micheal
US
5.0 / 5Outstanding
Really enjoyed our stay!
Genuine Hotels.com guest review
1 night family trip Aug 21, 2015
April
US
4.0 / 5Excellent
"Great staff, neat extras"
Very patient when hotels.com was being difficult and very much a hindrance (hotels.com was such a disappointment). Grandvillage staff were Super helpful when my husband discovered he left his ring, mailed it & we received it within a few days. Patient also with our dog's barking, can be hard to find pet friendly hotels. Great breakfast but go early to get a seat. Really cool pool area with air hockey, fusball, table style video game, a lot to do. Definitely get food from the restaurant across the street---REALLY yummy
Genuine Hotels.com guest review
1 night romance trip Sep 5, 2015
Christine
US
3.0 / 5Good
The hotel could use a good overall cleaning. They need new carpets and a more lighter update in the rooms as they dark. Our room wasn't cleaned when we left for the day. The beds weren't made. We had to ask for towels, we had key troubles more than once. Although the young man at the front desk was accommodating it seemed like we were always asking for something. I must admit that the beds and pillows were comfortable and I didn't hear any outside noise.
Genuine Hotels.com guest review
2 night family trip Sep 5, 2015
A Traveler
US
4.0 / 5Excellent
"Not disappointed but for minor issues"
I was apprehensive based on other reviews. However our room was large with two queen beds, a desk/lamp for business use, a desk with flat screen TV on it, another table with two chairs for breakfast usage or dinner etc. I can't comment on breakfast because my spouse brought it in. He said there was no bread left around 9am when the breakfast was supposed to end at 9:30. The coffee was definitely not good. I ate one slice of toast with jelly. I got a muffin but didn't eat it. Yogurt was good and helped me fill. As for the sheets, they didn't look recently washed. They were not crisp nor clean, it somehow felt like they were just covered up after previous use! On one bed, the inside sheets were actually stained. One thin sheet covered the blanket from the top and another was from the inside. So the blanket (polyester) was sandwiched between two sheets. The fitted sheet looked clean but again, not like crisp clean sheets I usually see. There was a swimming pool, sauna in the hotel. The walls are not too sound proof as I could hear kids talking constantly in the next room. The hall ways looked clean. The carpet in the room was fairly clean although it could use a bit more cleaning. The bathroom/tub were clean. As always, the supplies seem limited! Why give only one soap for a room with two queen beds? We stayed her for a long weekend, the price was a bit higher than we would've paid but it worked out fine for us.
Genuine Hotels.com guest review
1 night romance trip Sep 5, 2015
rupa
US
4.0 / 5Excellent
"Good for the price!"
The first room we checked into was damp, there was a smushed grape in the carpet, and we couldn't get the air conditioning started. Since the room was left at 78 degrees and there was condensation we wanted that ac right away! We ended up switching rooms and in the second room the carpet was still damp but we were able to get the ac on and get some air moving. Other than that this is a great hotel, enjoyed the pool and hot tub!
Genuine Hotels.com guest review
1 night business trip Sep 2, 2015
Samantha
US
1.0 / 5Poor
"Not what the picture portraits!!"
First it was run by people that can not even speak English!! When we got there the key didn't work had to get it reset 3 times and the room smelled so bad we couldn't even stay in that room. The air conditioner was falling out of the wall. I would never stay there again nor would I tell anyone to stay there. The rooms need a over haul!! It sure does not look like the pictures we seen online!!
Genuine Hotels.com guest review
2 night romance trip Aug 31, 2015
Mark
US
3.0 / 5Good
"Okay stay"
location was convenient to our daily travels. Was a little disappointed that doors were not secure on end of hotel during the week. anyone could have come in at any point. Other than that we were satisfied.
Genuine Hotels.com guest review
3 night trip with friends Aug 13, 2015
joann
US
3.0 / 5Good
Good and clean but the wifi it's terrible bad
Genuine Expedia guest review
Other trip Aug 29, 2015
A Traveler
US
3.0 / 5Good
"Great hotel"
Very clean and wonderful staff. Good breakfast!! Great pool. BUT......make sure you call before going. They have a guy doing baby/toddler swim lessons. You may swim during this time but since i have 2 small children it only made them sad and scared. The kids getting swim lessons cry and scream. So from 345 to 730 he was there. We ended up walking next door and went bowling till he left.
Genuine Expedia guest review
Other trip Aug 21, 2015
rae
US
3.0 / 5Good
"Will not return."
The hotel seemed old and needed updating. Our room did not get beds made out bathroom cleaned during our 2 night stay. Coffee, ironing board, were not in our room. And it was not replenished after the first morning.
Genuine Hotels.com guest review
2 night family trip Aug 14, 2015
Tammy
US
4.0 / 5Excellent
"Great night sleep"
Had a blast. Tho we had to switch rooma cuz the jacuzzi tub didn't work right.
Genuine Expedia guest review
Other trip Aug 10, 2015
A Traveler
US
1.0 / 5Poor
"Terrible"
Room smelled washroom smelled of strong urine hair was in the beds on the towels carpet was dirty no plastic shower liner walls were dirty and full of dust asked for clean sheets they were brought up bunched up had to put them on the bed ourselves purchased bleach and put cleaning detergent to clean myself for the weekend
Genuine Expedia guest review
Other trip Aug 10, 2015
Leesa
US
4.0 / 5Excellent
The hotel was clean, pleasant, and located near where I needed to be. The price was great in comparison to similar rooms and the staff was helpful and polite. My only complaint - the room smelled a little like urine. That was weird. But it was clean, comfortable, and affordable! I would definitely return.
Genuine Expedia guest review
Other trip Aug 10, 2015
A Traveler
US
4.0 / 5Excellent
Very nice employees, always helpful. If I had one criticism it would be a coffee maker in the bathroom...
Genuine Hotels.com guest review
2 night family trip Aug 1, 2015
Jackie
US
2.0 / 5Fair
"Not worth the money"
The hotel room was damp and smelled like it had been smoked in even though it was a non smoking room. Just smelt old. Holes in the wall and the bathroom door didn't even shut from the wood being so warped. Shower ceiling looked like it had mold in the corners. Not worth the $160 at all.
Genuine Hotels.com guest review
1 night family trip Aug 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
Really nice hotel. Good pool and hot tub. Old time video games which my kids loved. Pool table and other amenities. Very nice place.
Genuine Hotels.com guest review
1 night family trip Aug 2, 2015
John
US
3.0 / 5Good
"average motel"
Businesses in the area closed and area not appealing. Breakfast dry cereal stall. Clean rooms but repairs in room not finished well. Not much attention to finer details. Adequate for a nights stay, but would not stay again.
Genuine Expedia guest review
Other trip Aug 3, 2015
A Traveler
US
2.0 / 5Fair
"Stinky and dark!"
I would not stay at this hotel again! The room stunk! The pillows were disgusting and impossible to sleep on! The breakfast accommodations were scant and no one was there to address the issues! Couldn't wait to leave!
Genuine Hotels.com guest review
1 night trip with friends Jul 23, 2015
Mary A
US
4.0 / 5Excellent
"Quaint, peaceful and very nice!"
The staff was friendly, helpful and very professional, especially the front desk associate, Zach. The room was lovely! The facility was well-kept, clean and the atmosphere was pleasant and comfortable. The bed was very comfortable! The pool was well maintained and the temperature was perfect! Same with the jacuzzi. The breakfast table areas were very nice and quiet. The breakfast food was not the best- the eggs and sausage were not at healthy temperatures and I discovered that their heating pans were unplugged. I recommend sticking with their bread, cereal and using the waffle maker for breakfast. That was legitimately the only complaint thatI had though- I enjoyed our stay tremendously and would highly recommend this Inn!!
Genuine Hotels.com guest review
1 night family trip Jul 23, 2015
JAMES
US
3.0 / 5Good
"Quaint hotel near freeway rough side of town"
Challenging stay. You want to lower your expectations for a stay at this hotel. Many rooms look out on indoor pool which can be quite challenging when other guests refuse to honor quiet time limits. Free breakfast is mediocre at best, coffee especially. Staff may or may not be savvy to guests needs. Our room was still not cleaned by 3 p.m.
Genuine Expedia guest review
Other trip Jul 26, 2015
Lorin
US
2.0 / 5Fair
"would be a fair deal at $59"
Would not stay again. so many reasons why. dirty, moldy culking, carpet wrinkled up, very poor to non-existent internet service, swimming lessons being given in pool during evening hours. breakfast was not well attended to.....
Genuine Expedia guest review
Other trip Jul 24, 2015
scott
US
4.0 / 5Excellent
"Comfortable hotel with excellent staff."
Staff were very pleasant and and more than willing to help with any of our request or answering questions. A tournament ball league was staying there at the same time and they allowed the kids to trash the common pool area. Those guests were loud and rude. The kids got into the cereal dispensers and spilled cereal all over the floors and had it in the pool area. Those same guests devoured the breakfast the next morning faster than the hotel staff could refill it.
Genuine Expedia guest review
Other trip Jul 19, 2015
Laura
US
4.0 / 5Excellent
It was good
Genuine Hotels.com guest review
1 night family trip Jul 11, 2015
Richard
US
3.0 / 5Good
"Good place to crash for nighgt"
A/c didn't work in room but it was decent for a place to crash for the night. Staff was very accomadating and pool was nice.
Genuine Hotels.com guest review
1 night family trip Jul 3, 2015
Heather
US
5.0 / 5Outstanding
"Nice pool and eating area near pool."
Family visited during the 4 days we were there......I left a small bag there by mistake, and they are nice enough to send it to me by mail......Staff friendly. Some were hard to understand.............Planning to stay there again when we come to Michigan..............
Genuine Expedia guest review
Other trip Jul 6, 2015
LOIS
US
1.0 / 5Poor
"bad stay"
hotel staff does not give wake up calls in the morning, even when we asked for one when communication among staff is terrible, breakfast food was barely cooked and they stopped putting food out at 9am when breakfast was until 930
Genuine Expedia guest review
Other trip Jul 4, 2015
A Traveler
US
5.0 / 5Outstanding
The room met or exceeded expectations. I would stay there again.
Genuine Hotels.com guest review
1 night trip with friends Jun 27, 2015
Tom
US
3.0 / 5Good
"Subpar"
Pool was nice. Rooms were outdated and walls/floors were sticky. Had a hard time sleeping due to noise from other guests (heard a man in the next room sneeze just like he was in the room with us). Breakfast was not worth it.
Genuine Hotels.com guest review
1 night family trip Jun 24, 2015
A Traveler
US
2.0 / 5Fair
"Cleanliness is needed."
The building is older and looked charming, however, the room was not. There were stains on both beds and some pillows. It was less than appealing. Also, it was difficult to get the air going. So the room was stuffy and grungy. I wouldn't recommend this hotel for anyone that I like.
Genuine Expedia guest review
Other trip Jun 30, 2015
Abi
US
3.0 / 5Good
"Not happy"
The hotel needs lots of improovement. The bathroom smelled bad and there was a linking. The room is very small. I would not stay again! :(
Genuine Hotels.com guest review
2 night family trip May 8, 2015
Beatriz
US
4.0 / 5Excellent
"Very helpful staff. Clean room."
Restaurant next door is good (sports bar). Gran Villa Dungeon 1.5 miles down Chicago Dr. is fantastic - delicious food, terrific ambience, not expensive...FUN! The desk person helped us find it. The beds were completely comfortable. Hotel was quiet at night. The breakfast choices are generous and the poolside setting is friendly & inviting. We felt we had made a good choice on this hotel.
Genuine Expedia guest review
Other trip Jun 29, 2015
Jennie
US
4.0 / 5Excellent
"Great value"
Last minute weekend trip. The hotel was right off the highway. Unlike most pools, the water was warm! I was able to swim with my kids without freezing. The cont. breakfast was right besides the pool area, very nice. They share a parking lot with a great steakhouse.
Genuine Hotels.com guest review
1 night family trip Jun 26, 2015
steven
US
2.0 / 5Fair
"MAYBE I expect more then I should.....?"
Staying at this hotel was OK. For the price we had to pay, I would say that the hotel could be much cleaner. IF was not horrible, but I have stay in hotels for the same price and the level of sanitation was much better. I realize that the amount of moisture in the air this time of year was high, but I just felt that there was a musty smell in the air.
Genuine Hotels.com guest review
1 night family trip Jun 22, 2015
Don
US
5.0 / 5Outstanding
"Air Conditioning"
The air conditioning kept shutting itself off in the middle of the night, otherwise all was wonderful.
Genuine Hotels.com guest review
2 night trip with friends Jun 19, 2015
Meghan
US
4.0 / 5Excellent
"Nice Location"
We've stayed here before and found it just as nice. The rooms are clean. The pool is fun. Breakfast is ok. The location to everything in Grand Rapids/GVSU is great.
Genuine Expedia guest review
Other trip Jun 19, 2015
Sandy
US
3.0 / 5Good
"Hotel close to GVSU"
It was a quiet stay as there were few people staying there on a Tuesday night. Very easy to get to local attractions via roads.
Genuine Expedia guest review
Other trip Jun 18, 2015
Nick Dashboard
US
3.0 / 5Good
"Average Hotel"
Air conditioning did not work. Breakfast offerings were average. Swim lessons being given in pool until 6:00. With 3 kids that wanted to swim and make noise, Very disappointing that I was not alerted to that at check in.
Genuine Expedia guest review
Other trip Jun 18, 2015
George
US
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