All hotels in Vienna, Austria
1 room, 2 adults
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Stubenring 2, Vienna, Vienna, 1010, Austria, ‏‎866-925-8648
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Hotels.com reviewsTripAdvisor reviews
3.5 / 5Good

Score breakdown (from 187 reviews)

  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Room
    Room is not nice
  • Bar
    Bar is not good
  • Amenities
    Bad amenities
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5.0 / 5Outstanding
"Absolutely fantastic!"
This hotel is AMAZING!!! We loved our stay and it was worth every penny! The room was absolutely beautiful and beyond expectation (even without the upgrade!). Breakfast was full of options, all delicious and filling-- at no extra cost!!! The hotel is also very close to Old Town Vienna and all the sites!
Genuine Hotels.com guest review
2 night trip with friends Jan 10, 2016
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to subway and airport train"
Nice hotel with friendly and helpful staff. Great location. Can either walk to many places of interest or take subway. Also airport train is within walking distance. Very nice breakfast and we enjoyed the air conditioning a lot in the hot conditions we had.
Genuine Expedia guest review
Other trip Jul 25, 2015
Roger
US
3.0 / 5Good
"Mediocre hotel near the city center"
The hotel is not exactly a hotel, I thought I was staying in a dorm. The elevator was very small and only fit two people with their bags. The room I stayed was Ok but the TV service was lousy (only 6 channels worked). The hotel is near the city center which is an advantage.
Genuine Expedia guest review
Other trip Jul 20, 2015
Jorge
US
5.0 / 5Outstanding
"Our favorite hotel!"
What a lovely stay we had at this hotel. The Room was beautiful! It had recently been renovated which allowed our family of four, two adults and two teenagers to have plenty of space to relax after exploring Vienna. We received the family suite room. It was two rooms with the main room having a queen size bed and lounge and the second room with two twin beds. The breakfast was included with our stay. We really enjoyed the variety of items they served. They had fresh fruit, yougrt, cereal, eggs, bacon, fresh meats and cheese. And if course fresh bread and cakes. It was an amazing breakfast!
Genuine Hotels.com guest review
3 night family trip Jun 11, 2015
Gina
US
3.0 / 5Good
"OK hotel close to the city center"
Staff is nice,helpful.Hotel was under renovation so there was some noise and smell of paint.There was no anti slip coating in the bath tub so I fell when I was trying to get out . Hotel is conveniently located close to the city center.Easy to get to the airport.
Genuine Expedia guest review
Other trip Jun 6, 2015
elena
US
5.0 / 5Outstanding
"Fantastic Location"
Walking to Opera, St Stephan Cathedral, Karntnerstrasse. Fantastic location
Genuine Expedia guest review
Other trip May 27, 2015
Cynthia
US
3.0 / 5Good
"Unequal rooms"
My friend and I recently stayed in separate rooms, paying the same price, keen on its great location. Upon arrival, you enter thru a door that is a building that houses other businesses. The hotel is disconnected from the other floor as a result. I ended up in a small room that had the bed against the hallway wall, every time the doors shut, the walls would vibrate, the furnace did not work well. My friend received one of the rooms that are pictured on the site, she had a balcony, a foyer, lovely bedding...Unbelievable. It would have been appreciated to have images of all rooms so one doesn't enter with false hope. The reception lady was just rude. Unwilling, indifferent, very disappointing. I would have stayed closer to museum quarter if I had know the rooms here had the potential to look like a borderline hostel single.
Genuine Expedia guest review
Other trip Dec 1, 2014
US expat
US
1.0 / 5Poor
"Never stay at this hotel"
First of all, the staffs are NOT professional at all. In 20 years, they are the worst of all. They shouted at each other fighting in front of the guests. They were not speaking German but not sure which language was it. The lady at the front desk was the worst of all. If you arrive later than 9 pm, the sleepy staff will meet you and with very unprofessional attitude. Never ever stay at this place if you want to make your trip to Vienna pleasant. And the breakfast was far from acceptable.Vienna is not a cheap place but if you take time at Expedia, there are many good places. I made a terrible mistake at this place.
Genuine Expedia guest review
Other trip Nov 20, 2014
Visitor to SPN
US
4.0 / 5Excellent
"Great location"
Good location, rooms are very small but well setup and comfortable. One drawback is how bad the Internet is: very slow and unstable.
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
US
4.0 / 5Excellent
"Gorgeous room."
Beautiful room (suite). Walk to pick up tram or bus. Breakfast very good. Helpful staff.
Genuine Hotels.com guest review
4 night trip with friends Oct 1, 2014
Jane
US
4.0 / 5Excellent
"Good location 5-7 min. to centre. Helpful & staff"
Nice hotel with good location with helpful staff. The building of the hotel has offices for other companies. The reception & lobby is in the second floor.
Genuine Expedia guest review
Other trip Aug 25, 2014
Ahmed
US
2.0 / 5Fair
"Small room & rude staff"
Our stay was actually okay, even though the room was small and the sofa bed an odd uncomfortable thing...until the afternoon upon checkout when the desk clerk snottily told me we should be thankful they let us stay an hour past checkout. This is after I asked if we should put our bags in their luggage room, as the airport shuttle they arranged for is wouldn't arrive until 1. What a rude and unnecessary comment that left us never wanting to return to this hotel.
Genuine Expedia guest review
Other trip Aug 1, 2014
CA
US
4.0 / 5Excellent
"Great location"
The best value for.a.hotel in all are stays while in europe for.3 weeks. Largest room and bathroom we had and we paid up to 4 times the amount for a room in our stay in other cities. Wish we would have stayed longer. Look forward tostaying there again
Genuine Expedia guest review
Other trip Jun 6, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Unique Hotel"
Hotel in a unique old building makes for beautiful rooms. Location is convenient to most of the sites.
Genuine Hotels.com guest review
2 night trip with friends May 17, 2014
Angela
US
3.0 / 5Good
"Good location and room but small toilet area"
Stayed 3 days there, excellent breakfast, good location, and room size, but toilet area is too small, even for 110#, 5 ft lady
Genuine Expedia guest review
Other trip Apr 12, 2014
joe
US
5.0 / 5Outstanding
"Pretty rooms near attractions!"
We stayed for five nights and the hotel staff were very helpful. They went out of their way to make us comfortable. Breakfast was a delicious feast of anything a hungry tourist could want. The hotel was located close enough to walk to St. Stephens, the Spanish Riding School, restaurants, and shopping areas. The hotel driver that brought us to the airport was very kind and personable.
Genuine Expedia guest review
Other trip Jan 2, 2014
Fiona
US
2.0 / 5Fair
"Not as nice as photos"
The photos on Expedia was quite misleading. The rooms are old not as nice as the photos, so are the lobby and common spaces (if there is any that is). Above all, this hotel is not a hotel. It is a "pension" rather and should not be ranked as a hotel. And it is in fact located on the 3rd and 4th floors of an old residential building sharing floors with other residents. In order to go from lobby floor to upper floor rooms, one must exit the hotel into a dark dirty old hallway and walk or take elevator up to the upper floor in order to get to upper floor rooms. Naturally, main entrance on the street level is nothing more than a buzz-in type doorway on a brownstone row housing in NYC. Staff was nice but overall, I was not impressed at all, especially for the price.
Genuine Expedia guest review
Other trip Nov 5, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel conveniently located."
Thoroughly enjoyed staying at the hotel with my 9-year old daughter on her first visit to Vienna.
Genuine Expedia guest review
Other trip Aug 8, 2013
A Traveler
US
3.0 / 5Good
"you get what you pay for"
The main advantage of this hotel is its price - it was cheap. Otherwise it's borderline acceptable - you get what you pay for.
Genuine Expedia guest review
Other trip Jun 5, 2013
A Traveler
US
2.0 / 5Fair
"Overall Disappointed"
I had a lovely view of a concrete wall. Saw the featured room pictures so I wasn't expecting a fabulous room. But even then I was pretty disappointed. The bonus is at least having a washroom to myself.
Genuine Expedia guest review
Other trip May 5, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Prime Location good for sightseeing"
The hotel is in a very central prime location. WiFi connection is below average. Rooms are small
Genuine Hotels.com guest review
2 night trip Dec 17, 2015
A Traveler
GB
2.0 / 5Fair
"room on the 3rd floor no window no carpets ."
not what i would have hoped for .bearing in mind the way its advertised
Genuine Expedia guest review
Other trip Oct 26, 2015
peter
GB
4.0 / 5Excellent
"Good location, clean. Lovely staff"
Doesn't look much from the outside but as you enter, you are transported back to another era. Shabby chic, clean, friendly staff. Breakfast caters for every nationality. Staff also helpful, answering enquiries. Coffee wonderful.
Genuine Expedia guest review
Other trip Sep 14, 2015
Julia
GB
4.0 / 5Excellent
"Lovely room"
Good location and lovely big room, fantastic breakfast buffet too
Genuine Hotels.com guest review
1 night romance trip Jul 27, 2015
Mathew
NZ
4.0 / 5Excellent
"Nice hotel close to Vienna town centre."
Arrived approximately 8:30pm on the night of checkin. Staff were welcoming and friendly. Gave us the run down on the facilities. The hotel beautiful if you like antique decor which I do. My only dislike was the aircon. It was one of the mobile ones that was very noisey and being unusually hot (over 30deg temps) you definitely needed the aircon but had to turn it off because of the noise.
Genuine Expedia guest review
Other trip Aug 12, 2015
Glenda
AU
5.0 / 5Outstanding
"Recommended lodging in Vienna"
The hotel is well-situated on the Ring with good access to public transportation. The feeling of the hotel is that of a better pension than a generic Best Western. There have been notable guests that have stayed and many regulars. The breakfast is varied with fresh fruit in abundance. The hotelkeeper is a very friendly and helpful gentleman whose presence adds a very personal touch.
Genuine Hotels.com guest review
4 night business trip Jun 10, 2015
A Traveler
CA
4.0 / 5Excellent
"good location close to public transport.Good value"
Excellent breakfast. Do not used local taxis. If arriving by train hotel is about 6 minutes walk. Taxi from station cost us twenty euro, driver said it was due to the one way system. The location is superb for trams, U Bahn and trains.
Genuine Expedia guest review
Other trip Mar 31, 2015
David
GB
4.0 / 5Excellent
Good location. Comfortable bed, clean linen and bathroom. I would stay here again
Genuine Expedia guest review
Other trip Mar 9, 2015
A Traveler
GB
4.0 / 5Excellent
"Vienna Hotel"
Nice hotel with friendly staff.
Genuine Hotels.com guest review
3 night romance trip Dec 5, 2014
Graham
GB
1.0 / 5Poor
"very bad rooms and beds"
very bad, didn't get the help I needed. see the report my boss have send to hotels.com
Genuine Hotels.com guest review
9 night business trip Jul 11, 2014
Jonas
GB
5.0 / 5Outstanding
"Brilliant"
Brilliant experience - I can recommend it unreservedly
Genuine Expedia guest review
Other trip Apr 7, 2014
A Traveler
GB
4.0 / 5Excellent
"Location is nice, staff is very friendly."
Internet connection was slow and almost no connection in each room.
Genuine Expedia guest review
Other trip Feb 18, 2014
A Traveler
GB
3.0 / 5Good
"Be careful - avoid room 24"
Booked a double room with a queen sized bed. My booking was confirmed by Expedia. On checking in I was shown room 24 which was tiny with what I can only describe as a child's bed. I complained to reception showing them my booking confirmation. They said this was just a request and not a confirmation so either the hotel, Expedia or both have screwed me up here. They gave me a different room for my second night which was much better however I am concerned that this might happen again and therefore will not book this hotel again despite the fact that I spend 3 days each and every week in Vienna.
Genuine Expedia guest review
Other trip Jan 10, 2014
A Traveler
GB
3.0 / 5Good
"Good breakfast poor wifi"
The hotel is about 10 minutes walk from the airport train terminal. Access to reception is awkward. Reception is on the 2 nd floor of an apartment building and the door to the building is locked. It is necessary to ring reception from outside first. Breakfast excellent. The room was clean and comfortable. The wifi reception was poor. None at all from my room, sporadic from the reception area.
Genuine Hotels.com guest review
1 night trip Oct 25, 2013
gbinner
GB
3.0 / 5Good
"congress in vienna"
the hotel is situated in a convenient place very close to the center, but compering with other best western hotels the comfort is not the same
Genuine Hotels.com guest review
2 night trip Sep 9, 2013
Igor
IE
5.0 / 5Outstanding
"very helpful staff"
We were very satisfied with the hotel service and location
Genuine Hotels.com guest review
6 night trip Aug 5, 2013
family with small children
IL
4.0 / 5Excellent
"Convenient location, friendly staff"
Convenient location, friendly staff and good breakfast Free Internet, however wifi signal was weak/unreliable Very limited parking available
Genuine Expedia guest review
Other trip Jul 8, 2013
Mae
CA
4.0 / 5Excellent
"Nice hotel, good location, ok staff"
Stayed at this hotel in May 2013. The hotel was in a great location, within walking distance of all the main areas but still in an area that was quieter. Breakfast had lots of options and was good. Coffee is available during anytime of the day/night (big bonus for us). They don't have much information on guided tours like some other hotels. The rooms were nice and spacious, we were on the first floor of the hotel. We had a balcony but the building was under construction while we were there so we didn't have a view. The staff at the front desk was not very friendly, especially the lady in the mornings. She was not helpful, a little rude and didn't seem to have time for any of the guests, we were not impressed. But the lady helping out with the breakfast was very helpful and friendly.
Genuine Expedia guest review
Other trip Jun 24, 2013
Monzy
CA
3.0 / 5Good
"Nice Hotel"
Nice Hotel, reasonably good location. It's on the 2nd and 3rd floors of an apartment block so it feels a bit disjointed. The bed was a slat bed which had seen better days but still comfy enough. No hot water during the weekend. They didn't appear to call a plumber until the Monday morning.
Genuine Hotels.com guest review
2 night trip May 25, 2013
A Traveler
NZ

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Bom custo benefício em Viena."
Quarto confortável,limpo e com ótimo café da manhã. O banheiro era meio estranho(dividido em dois ambientes). Muitas opções deus transporte perto do hotel. A Recepção era meio enrolada e confusa para dar informações(perdemos uma tour por conta de uma informação errada).
Genuine Hotels.com guest review
3 night romance trip Jan 14, 2016
Laís
BR
3.0 / 5Good
一用吹風機就跳電,應該立即改善!其他還不錯!有附免費早餐,離景點也近!
Genuine Hotels.com guest review
2 night trip with friends Dec 23, 2015
Hui Lin
TW
5.0 / 5Outstanding
Dejligt hotel, store gode værelser og perfekt betjening af et altid imødekommende personale.
Genuine Hotels.com guest review
3 night trip with friends Nov 16, 2015
Käte
DK
2.0 / 5Fair
The hotel had problems with the door keys and I was booked to totally different hotel on the other side of the city (that hotel was quite nice). Don't know what kind of hotel this was, but the hotel switch was not organized nicely - no apologies and I had to get to the hotel to hear about this (no email concerning about this etc).
Genuine Hotels.com guest review
1 night business trip Sep 18, 2015
Sari
FI
4.0 / 5Excellent
"Hotellet ligger nær sentrum. Det tar ca. 10 minutt"
Totalt det er et bra hotell og anbefaler til noen som skal reise til Wien. Bare enkel rom er små hvis skal sammenligne med meste andre hotell i Europa. I det nærheten finnes Bus stasjon, T-bane og trikk. Også finnes busstasjon til flyplassen.
Genuine Expedia guest review
Other trip Nov 5, 2015
Ali
NO
3.0 / 5Good
"Wochenendaufenthalt"
Zentrale Lage, gute öffentliche Verkehrsanbindung, obwohl am Ring gelegen Verkehrslärm kaum wahrnehmbar, sehr freundliches, hilfsbereites Personal, Frühstück sehr gut.
Genuine Expedia guest review
Other trip Nov 3, 2015
Hans
DE
4.0 / 5Excellent
"Recomendable"
Wifi funciona perfecto Muy buena ubicación Desayuno buffet muy variado y rico Habitación cómoda
Genuine Hotels.com guest review
1 night romance trip Oct 9, 2015
Melina C
AR
4.0 / 5Excellent
"Viihtyisä perhehotelli hyvillä yhteyksillä"
Hotelli oli viihtyisä vanhanaikainen kaupunkihotelli, hyvä sijainti, metroasema lähellä, ratikat lähtivät edestä. Aamiainen runsas ja monipuolinen. Meteli kadulta oli häiritsevää koska ikkunoita piti pitää auki ilmanvaihdon ja kuumuuden vuoksi. Vesi tuli hieman vaihtelevalla paineella suihkusta ja veden lämpötilaa oli hankala säätää. Huone ja kylppäri olivat kuitenkin siistit ja vuode mukava. Juniorsviitin kolmas vuode oli vuodesohva joka menetteli.
Genuine Hotels.com guest review
4 night family trip Sep 17, 2015
A Traveler
FI
3.0 / 5Good
Clean room for a decent price. I paid around 75$ CAN for this room, thus I am happy. Quality of the wifi internet was bad. Beware of drastic and sudden temperature changes in the shower (the issue was communicated to the staff). Still, this hotel is a good "bang for the buck".
Genuine Hotels.com guest review
1 night romance trip Sep 20, 2015
Alexandre
CA
5.0 / 5Outstanding
"confortevole e posizione comodissima"
hotel piccolo ma gradevole con personale di una cortesia estrema. Malgrado la mia scarsissima conoscenza della lingua tedesca non ho avuto alcun problema nella comunicazione con altre lingue. A due passi dall' ingresso ci sono tre linee della metro che ti portano ovunque in modo rapido e sicuro. Fermata del tram a 100 metri . Posizione ottima a vista la ruota del Prater, a 500 metri la cattedrale di S.Stefano e tutto il centro storico. Junior Suite per 3 persone con 2 grandi letti matrimoniali, televisore 32" schermo piatto, 4 comodini con abat jour, scrivania con lampada da tavolo, 3 telefoni compreso quello in bagno, 20 punti luce in camera più lampadario a 12 braccia, tendoni impenetrabili da qualunque luce, doppie finestre che rendono la camera silenziosa anche se posizionata sul Ring, fiori freschi in bagno ed in camera, tendifilo a scomparsa in bagno per stendere eventuali vestiti bagnati, parcheggio solo per 3 auto ma prenotandolo prima non ho avuto problema. Colazione decisamente ottima e abbondante. Lo consiglio assolutamente, mi ha reso il soggiorno a Vienna un ricordo indimenticabile.
Genuine Expedia guest review
Other trip Sep 3, 2015
giovanni
IT
5.0 / 5Outstanding
"リンク沿いの市電(2番)停留所前の伝統あるホテル"
ビルの階上2階部分を使ったホテルで、空港からのリムジンバスを利用する人には停留所(Schwedenplatz)から比較的近くて便利。ホテル・マネージャー(2~3代目?)は、世話好きで気さくなクラシック音楽のパトロンなので、廊下の壁にはヴィーン・フィルの現常任指揮者を初め、過去にホテルに滞在したソ連の宇宙飛行士ガガーリンやオペラ歌手たちの署名入り写真が多数飾ってある。朝食のヴァラエティも豊富。
Genuine Expedia guest review
Other trip Aug 29, 2015
沙翁
JP
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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