All hotels in Vienna, Austria
1 room, 2 adults
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4.4 / 5Excellent

Score breakdown (from 606 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.3
5.0 / 5Outstanding
"Price fairnesin accessing a great city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our comments are grouped under one-fit-all statement since all three booked Best Western hotels the same mold in their lodging quality, pleasant neighborhoods, efficient service, room cleanliness and site access. The hotels are: Hotel Pav ( Czchec Republic), Hotel Das Tigras (Austria) and Hotel Elefant (Salzburg); they operate under the Best Western umbrella brand but are independently run. The initial selection of these hotels was based on their capability at offering triple room accommodation at a reasonable rate in a desirable location reflecting high rating user reviews. They all exceeded our expectations, yet they additionally excelled at up-keeping of their properties inside and out and providing an exceptional personal warm environment that highly contributed to our stay. The quality of personnel at all three lodgings was consistently outstanding. All three have attractive and well balanced breakfast buffet options to satisfy both the European taste (heavy and hot items) as well as that of the American traveler (cold cereal, eggs, etc). The breakfast seating areas are all cozy, with the Hotel Elefant breakfast area being a breakfast destination unto itself. And now the reasons that motivated us to write this rare review: all three hotels provided the room environment requested at booking- not a hint of tobacco smells or dust- as two of the persons in our party are allergic to both.
Genuine Expedia guest review
Other trip Apr 9, 2013
Tio Luis
US
3.0 / 5Good
"Hotel is ok and professional but nothing special"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This is an ok hotel in a good location. There is nothing special about the ambiance or decor. It is simple and "inoffensive"/bland . There was nothing to complain about but it is not a particularly special or cozy place. The best part was breakfast which had great variety and all ingredients were good quality. We stayed with our young daughter and they upgraded us to a suite which was very kind. However, I had requested a queen size bed and even the suite had two twin beds side by side. Perhaps this is all they have there. Parking is free in the street on weekends and we found parking fairly easily. Internet access was reliable.
Genuine Expedia guest review
Other trip Jan 28, 2013
World Traveller
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, can walk to everything. Excellent value for Vienna.
Genuine Hotels.com guest review
3 night trip Dec 31, 2012
A Traveler
US
4.0 / 5Excellent
"Very nice hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff wasl very accommodating. They were particularly helpful in giving directions to different sites. Breakfast was very good. Room tended to get too warm so we had to open window at night.
Genuine Expedia guest review
Other trip Dec 29, 2012
Jeff
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
like it a lot
Genuine Hotels.com guest review
2 night trip Oct 29, 2012
A Traveler
US
5.0 / 5Outstanding
"great hotel but bad internet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is great - very good rooms - clean and beautiful, and right in the centre of town! The breakfast is amazing. The only downside - the internet was bad - continued to disconnect. It was very hard to have a 1 minute skype conversation... (though it is free..)
Genuine Expedia guest review
Other trip Oct 27, 2012
jazz
US
5.0 / 5Outstanding
"great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, quiet and very good breakfast. Would stay there again anytime
Genuine Expedia guest review
Other trip Oct 25, 2012
chad
US
4.0 / 5Excellent
"Central, nice and quiet."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
Spacious quiet room in building adjacent to main building, having to take a separate elevator form the lobby to our rooms. Free wi-fi had some interruptions. Never could get the A/C to work (typical in Europe). Good free breakfast. Public underground parking nearby (at $20 euros per day).
Genuine Expedia guest review
Other trip Oct 10, 2012
Richard
US
4.0 / 5Excellent
"Very good overall, with one glitch"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is nice and the staff are friendly and cooperative. I was allowed an early check-in which is a big deal after a long trans-atlantic flight. Breakfast is fine, albeit, not spectacular but has everything and you can order omelettes etc. The only problem was the cleaning staff: one day I had to work in the room and asked her to come back at 3pm. She came back at 2.20 and shouted through the door in a very angry voice: It's 3 pm now! (implying, get the heck out of here). I told her to come back at 3 again, which she did. But - you know what - the next day when I was out all day, they never cleaned my room. Could've been some unfortunate sequence of events though because otherwise the staff are very friendly and helpful, especially the lady at the reception who checked me in.
Genuine Hotels.com guest review
4 night business trip Sep 16, 2012
JD
US
4.0 / 5Excellent
"Excellent choice with good location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was an excellent choice - I would (and perhaps will) stay there again. The room was spacious (for European standards), the bed was comfortable, and the mini-bar was useful for storing food items. We didn't use the safe, but that was a nice touch too. The staff spoke excellent English, and were friendly and helpful. There were some minor glitches - when we checked in we didn't have enough pillows or comforters, but that was quickly fixed. Also, the air conditioner had trouble keeping up with the extremely hot weather, but it was certainly better than nothing! The neightborhood is safe but not attractive. But it is only a short walk to a very nice central district and is generally close (walking distance) to most downtown attractions. The breakfast was fantastic, and the free wireless internet was a definite plus. It's a moderate walk to the subway, but for arriving and departing with luggage we took a cab. Be sure to insist to the driver that the hotel is on "Tiefer Graben" street, not on the much more famous "Graben" street.
Genuine Hotels.com guest review
3 night trip Aug 2, 2012
Doug
US
4.0 / 5Excellent
"Standard reasonably priced hotel."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very typical hotel, nothing special about it but gets job done and reasonably priced and clean. Quiet, safe area. Short (approx 10 min) walk to the big tourist area. Few blocks from the U train. Standard breakfast and in room wifi included. Only complaint: bathroom smelled like a rotting fish! Had no idea what that was about, but we bought some febreze and that took care of it. Admittedly we never brought it to the hotel's attention because we could deal with it.
Genuine Expedia guest review
Other trip Jul 26, 2012
A Traveler
US
5.0 / 5Outstanding
"Excellent choice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was a very nice hotel to stay in Vienna. It was a large (paid for a jr. suite, 2 adults and child) room, clean comfortable with all expected amenities. Not cheap but in-line for peak season and large room. The location in the inner stadt was great, walking distance to major downtown attractions, shopping and transportation. The employees were courteous and helpful. Would certainly come back again.
Genuine Hotels.com guest review
5 night trip Jul 6, 2012
BS
US
3.0 / 5Good
"Ovvvver Rated!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Wow, I was shocked based on the great reviews of this hotel...I would not book it again. First, it was overpriced. Second, we booked this primarily because of the queen bed. It was two twins pushed together and not comfortable. Air con was barely air con - probably got the room to the low 80s. Bathroom was large. They also wanted a 30 Euro deposit to borrow a converter. It costs $5. Kinda shocking for the price of the room. English wasn't spoken very well (FYI), and front desk people could not immediately answer questions like "is there a gas station nearby?" - they would, however, get back to us. Location was good. Weekend parking available on the street. Seemed clean.
Genuine Hotels.com guest review
1 night trip Jun 30, 2012
Leigh
US
5.0 / 5Outstanding
"Great hotel tucked away on a quiet street"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Spent 5 nights in Vienna at this hotel. Really enjoyed our stay here. Great location--within a 5 minute walk to Stephansplatz and the U- Bahn but located on a quiet street with little traffic. Comfortable room with a walk in shower that I would have loved to have in my home--both a standard shower head and a rain shower! Good reading light, flat screen TV and in room Wi-Fi. Great breakfast with a very attentive staff that kept the coffee coming, the tables cleared and the choices filled. The hotel was completely full while we were there ( an international assortment of guests) and I can understand why. We would definitely stay there again.
Genuine Expedia guest review
Other trip Jun 28, 2012
Sandy
US
4.0 / 5Excellent
"Basic hotel, good location, great water pressure"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is small but in a good location--more than adequate but not a lot of amenities. The complimentary breakfast is better than most. The water pressure in the shower was outstanding, but the housekeeping was not. The front desk staff were not always visible, but were helpful when called.
Genuine Expedia guest review
Other trip May 28, 2012
Mr
US
5.0 / 5Outstanding
"quality hotel in the center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location. They upgraded our room as a gesture.
Genuine Expedia guest review
Other trip May 24, 2012
Mehmet
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was not spacious but it was comfortable. The staff were nice and the breakfast was OK. The hotel is close to the downtown (abt. 5 min walk).
Genuine Hotels.com guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you very much for your kind feedback. We are glad to hear that you enjoyed your stay in our hotel and are looking forward to welcoming you again soon. Kind regards, Your team of the Best Western Plus Hotel Das Tigra
3 night romance trip Apr 10, 2015
Jong-Ho
AS
5.0 / 5Outstanding
"Lovely hotel in Vienna"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel for a get away to Vienna. Very well located close to the old city. Very quite and private. Feels like a boutique hotel. The breakfasts are fantastic and no shortage of great cafes and restaurants for other meals. Apparently Mozart stayed in an apartment here once. It hasn't lost any of the style.
Genuine Hotels.com guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, thank you very much for your nice feedback after your stay in our hotel. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Vienna. Your Team from Best Western Plus Hotel Das Tigra
4 night romance trip Mar 4, 2015
Mike
IE
5.0 / 5Outstanding
"Great hotel in great city."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I, both retired, stayed here for 5 nights in January. The hotel is perfectly placed in that you can visit so many of Vienna's major sights on foot. It was also easily reached from the airport by public transport for just €4.40 each. As well as visiting places of interest in the city centre we booked 2 sightseeing tours, one a tour of the city and the other a trip into the Vienna Woods; both were well worth the money.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you very much for your kind feedback. We are glad to hear that you enjoyed your stay in our hotel and are looking forward to welcoming you again soon. Kind regards, Your team of the Best Western Plus Hotel Das Tigra
Other trip Jan 28, 2015
Sean
GB
5.0 / 5Outstanding
"Excellent hotel in perfect location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Spent a wonderful 4 nights here over New Year. Highly recommend the hotel. Perfect location for all the main sights. Staff very friendly and helpful - nothing was too much trouble. Room was a very good size. Bathroom very good with excellent shower. Breakfast choice amazing. Very reasonably priced. Can't fault it.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you very much for your feedback. We are glad to hear that you had an enjoyable stay and a wonderful time in Vienna. We will pass on your compliments to our staff, which is the best motivation we can offer! We are looking forward to welcoming you again. Kind regards, Your team of the Best Western Plus Hotel Das Tigra
Other trip Jan 4, 2015
c Kershaw
GB
4.0 / 5Excellent
"it means nothing to me.................oh vienna."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
overall the hotel was very satisfactory and in a good location to discover the city centre and all it has to offer.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you very much for your kind feedback. We are glad to hear that you enjoyed your stay in our hotel and are looking forward to welcoming you again soon. Kind regards, Your team of the Best Western Plus Hotel Das Tigra
Other trip Dec 19, 2014
bernard
IE
5.0 / 5Outstanding
"das tigra best western hotel Vienna"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was excellent. Of all the many city breaks we have had, this hotel was the best. We will definitely be choosing Best Western again. Friendly, helpful staff, exceptionally clean, large room. Very clean bathroom. Brilliant breakfast Wow! the facilities were excellent, eg kettle and coffee /tea making facilities, hairdryer, fridge, toiletries and spare adaptors to borrow if necessary. It was easily within walking distance of the town centre and galleries and museums and had a lot of information on day trips etc. It was very quiet despite being busy. also made use of free computer and printer facilities to check in for homeward flight. I would defy anyone to find fault with this hotel!
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, We would like to thank you for your nice feedback after your stay in our hotel. We are happy to read that you enjoyed your stay in one of our rooms. Hopefully we will have the pleasure to welcome you back soon. Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
Other trip Dec 14, 2014
fiona
GB
5.0 / 5Outstanding
"Perfect location, perfect hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were totally happy with this hotel in every way, staff, room and breakfast - faultless.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Thank you very much for your feedback. I am thrilled to hear that you had an enjoyable stay and a wonderful time in Vienna. We are looking forward to welcoming you again. Greetings from Vienna to you! Your Best Western Plus Hotel Das Tigra
Other trip Dec 7, 2014
Julia
GB
5.0 / 5Outstanding
"Fantastic hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location - most places of interest within walking distance. Rooms were warm and clean and comfortable, great shower. Staff were efficient, friendly and helpful. Breakfast was great - lots of choice, hot or cold. Highly recommend this hotel - exactly what we were hoping for.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you very much for your kind feedback. We are glad to hear that you enjoyed your stay in our hotel and will pass on your compliments to our staff. We hope that we will have the pleasure to welcome you again soon. Kind regards, Your team of the Best Western Plus Hotel Das Tigra
Other trip Nov 28, 2014
A Traveler
GB
3.0 / 5Good
"Excellent location for tourist"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Very helpful staff whom greet u every time they see u. Excellent location that u can reach key site (opera, st Stephen church, city hall and supermarket) in 5 to 15 minutes of walking. Close to subway. I bought a train pass (38 euro) by mistake. Staff did not know much and tried to call the train company. Provided excellent suggestion to see if refund is possible. Suggestion is much more helpful than answer that I got from tourist information centre. Team that think out of the box to provide excellent service! Suggested to bring slippers if u don't want to be on your shoes all the time. Carpet is a bit dirty. Smelly in the bathroom that I need to clean it with my antiseptic (dettol) and spray my perfume to make it better. Excellent shower with water is warm or cold to your need and great power . Love the kettle that is a kettle rather than a coffee machine that u get hot water instead or coffee smell water like in most hotels. It warms water in rocket speed....PLUS Seems to be no ventilation at all in the room....so quite stuffy. Can be Hugh problem in warmer season. One thing is quite scary unfortunately. The waitress severs the tables, cleans the table using the same pair of bare hands to load bread from one basket to another. Felt disgusting to be honest. Need more awareness of how to process / handle food.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Thank you very much for taking your time giving us this appreciated feedback. Regarding the carpet and the bathroom, we will have a look onto this matter. We will also pass on the mentioned issue happened on the breakfast room. We would like to thank you sharing this with us. We hope to welcome you again soon. Greetings from Vienna Your Best Western Plus Hotel Das Tigra Team
Other trip Nov 24, 2014
Tammy
CA
5.0 / 5Outstanding
"Fantastic Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, great hotel. Staff pleasant, rooms clean and comfortable.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear guest, Thank you very much for your nice feedback . We are glad that you enjoyed your stay in our hotel and will pass on your compliments to our staff. We hope to welcome you again soon. Kindest regards, Your Team of the Best Western Plus Hotel Das Tigra
Other trip Nov 4, 2014
Steven
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is very close to the Ubahn and to Graben Street, St. Stephens and the Aldstadt. Easy walk to shopping and sightseeing. Our room on the 6th floor was spacious and updated, with an excellent bath/shower combination. The twin beds were very comfortable, as were the pillows. The buffet breakfast was good, with some variety, nice quality and helpful staff.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Thank you very much for your feedback. I am thrilled to hear that you had an enjoyable stay and a wonderful time in Vienna. We are looking forward to welcoming you again. Best regards Your Tigra Team!
Other trip Oct 23, 2014
D
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
What a great hotel. Location is very near the centre, less than 10 min walk, the staff were fantastic and very friendly. Everything was perfect, the room was big, didnt expect that for a hotel in a European City, very clean and the breakfast was plentiful with very good variety and quality of the food. The best breakfast I have had in a long time.
Genuine Hotels.com guest review
Response by Best Western Plus Hotel Das Tigra
thank you for feedback and recommendation. Christmas markets are soon coming this year again!!! Hopefully we will have the pleasure to welcome you back soon. Best wishes from Vienna Your Tigra Team
3 night family trip Oct 14, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great value in an ideal location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We chose a Comfort Room and were delighted with everything. The location cannot be beat.
Genuine Hotels.com guest review
Response by Best Western Plus Hotel Das Tigra
thank you for feedback and recommendation. Christmas markets are soon coming this year again!!! Hopefully we will have the pleasure to welcome you back soon. Best wishes from Vienna YOur Tigra Team
4 night romance trip Oct 12, 2014
James
IL
4.0 / 5Excellent
"Good hotel,very nice welcome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were made very welcome by the charming young lady on reception ( sorry I do not have her name) The breakfast was amazing !!so much choice . Some noise late evening singing from a bar near.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, We would like to thank you for your nice feedback after your stay in our hotel. We are happy to read that you enjoyed your stay in one of our rooms. We are sorry to hear that the outside noise have been bothering you, but unfortunatelly due to our central location, some noise can not be avoided sometimes. Hopefully we will have the pleasure to welcome you back soon. Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
Other trip Oct 12, 2014
Margaret
GB
5.0 / 5Outstanding
"Excellent in every way."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Extremely pleased with choice of Hotel Das Tigra for 3 night sight seeing break in Vienna. Superb location. 3 minute walk from Herrengasse underground station with easy access to CAT at Wien Mitte. Cafe Central just round corner. Major tourist attractions easily accessible on foot or underground. Clean comfortable hotel. Plentiful, appetising breakfast.
Genuine Hotels.com guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, thank you very much for your nice feedback after your stay in our hotel. We are very happy to read you enjoyed your stay and found the hotel excellent. Hopefully we will have the pleasure to welcome you back soon. Best wishes from Vienna, Your Team from Best Western Plus Hotel Das Tigra
3 night trip with friends Sep 8, 2014
Sue O
GB
5.0 / 5Outstanding
"Comfortable hotel in good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed 5 nights at this hotel and because there is a metro station at the end of the street it proved a great base from which to explore Paris. Other attractions such as the Garnier Opera and Gallerie Lafayette are within walking distance. The reception staff who all spoke English were very helpful in providing transport advice and recommending local restaurants. The room was very large by Paris standards and included a kitchenette which we found very useful for preparing our own breakfast etc
Genuine Hotels.com guest review
3 night trip Sep 3, 2014
Malcolm and Shan
AU
4.0 / 5Excellent
"Great location!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall experience was good. Great location, very helpful reception staff, good breakfast spread.
Genuine Hotels.com guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, I am glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback. Best regards, Your team of Best Western Plus Hotel Das Tigra
2 night family trip Aug 20, 2014
Neema
IL
5.0 / 5Outstanding
"Quiet location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have stayed in Best Western hotels in various countries and this one is up with the best of them. It is located in a very quiet road (so a good nights sleep) but only a 10 minute walk from Herrengasse metro stn. (turn left from stn exit walk 100 metres then turn right for another 100 metres, cross the road and walk down hill and hotel is about 150 metres ) The hotel is very clean, bright and modern. Rooms are spacious with seating and beds are comfortable and bedding is crisp and white. For attractions just head back to Herrengasse metro. Walk past stn. Turn right will take you to Michealplatz with the Spanish riding school (book in advance if you want to see show or exercise/ guided tour). Turn left past stn. and you come to Graben street and St. Stephens cathedral. I would recommend the guided tour of the magnificent Opera House. If you are lucky like me you will see and hear the orchestra and players rehearsing for that nights performance. Schonbrunn palace is a 20 minute metro ride away (Schonbrunn stn on U4 line is 300 metres walk to palace) so no need to buy expensive coach trip. The RINGTRAM is a good but expensive (8 euros) way of getting you bearings as to where a lot of the main sights are.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, thank you very much for your nice feedback after your stay in our hotel. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
Other trip Aug 24, 2014
G
GB
5.0 / 5Outstanding
"Nice hotel,centrally situated,"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel appeared to have been recently refurbished as the rooms were very nicely decorated and bathrooms very well done with modern design.Very well situated centrally in the city and just a short walk to many attractions, restaurants and bars.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, I am glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback. Best regards Your team of Best Western Plus Hotel Das Tigra
Other trip Aug 18, 2014
Helen
GB
4.0 / 5Excellent
"Good hotel close to city centre and transport link"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Everything was fine except on first day on checking in. The man on reception gave us wrong information when asked if there was anywhere good to eat . He told us to go out of the hotel and turn right, which leads to nothing really. If we had turned left, all life can be found. We also asked him to order us a taxi for the morning because we had booked a river excursion and needed to be at the boat for 8.30. The taxi driver who came, charged us well over the odds for the ride (65 euros) because we were new there we had no idea that that was outrageous, so not very impressed with the staff that was on that night.The taxi driver was obviously a friend of his. The staff at breakfast every morning however were a joy, very friendly and helpful.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Thank you for your Feedback. With pleasure I have read your comment about the circumstances that had happened during your stay. Which I will pass on immediately. We hope to welcome you back! Kind regards, Your Best Western Plus Hotel Das Tigra Team
Other trip Aug 15, 2014
Sue
GB
5.0 / 5Outstanding
"You simply can't go wrong"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It has the location, the comfort, the service, and the location (yes, that's the best part). This is not the Four Seasons, but it is a good quality hotel, with great breakfast, fully English fluent staff in the front desk and, best of all, based in a historic building where Mozart lived twice.
Genuine Hotels.com guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, we would like to thank you for taking the time to share such valuable feedback with us. In case of pending inquiries do not hesitate to contact us. On behalf of your BEST WESTERN PLUS Hotel Das Tigra Team, We wish you a wonderful day.
3 night business trip Aug 9, 2014
A Traveler
GB
4.0 / 5Excellent
"great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
fantastic location, walking distance to lots of sites. breakfast was very good lots of choice and plenty to eat. staff were really helpful
Genuine Hotels.com guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, I am glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback. Best regards, Your team of Best Western Plus Hotel Das Tigra
4 night romance trip Jul 17, 2014
gerry
IE
5.0 / 5Outstanding
"Wonderfully located, clean and comfortable hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had a great 4 night stay, exploring Vienna on foot an by public transport. The location was right in the heart of the city with most star attractions easy to reach by foot. The buffet breakfast is excellent and sets you up for the day. The hotel gave useful advice on getting around further afield and booked a day trip to Budapest, which proved to be fascinating.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you very much for your feedback. We are very happy to read you enjoyed your stay and found the hotel excellent. We very much look forward to welcoming you back . Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
Other trip Jul 30, 2014
Andy
GB
5.0 / 5Outstanding
"Excellent hotel in the centre"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A very good hotel a short walking distance from most of the main sites in the old centre. Excellent breakfast. Thoroughly recommended. And fast Wi-Fi!
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you for your feedback. We are very happy to read you enjoyed your stay and found the hotel excellent. We are looking forward to welcoming you back . Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
Other trip Jul 29, 2014
rob
GB
4.0 / 5Excellent
"Good location, perfectly happy with this hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We were perfectly happy with this hotel - the room was very clean and comfortable, bathroom spotless with a good shower, the staff were polite, the location is good, and the breakfast buffet offers a wide, if rather standard, variety. You'd have to be quite a picky traveller to be dissatisfied with this hotel for the price. If you're impatient and reasonably fit, try to get a room on a lower floor so you can use the stairs. The lift travels at a sedate speed.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you for your feedback. We are very happy to read you enjoyed your stay in our hotel. We very much look forward to welcoming you back . Best regards from Vienna, Your Team from Best Western Plus Hotel Das Tigra
Other trip Jul 26, 2014
MrsP
GB
5.0 / 5Outstanding
"Good clean hotel in central location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were touring, previous hotels did not have kettle along with tea an coffee facilities in the room and breakfast was an expensive extra. In this hotel they were all provided so we could have a nice cup of tea after been out all day and we did not have to look for some where to eat breakfast.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, I am glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback. We are looking forward to welcome you again. Best regards, Your team of Best Western Plus Hotel Das Tigra
Other trip Jul 14, 2014
Judith
GB
5.0 / 5Outstanding
"Perfect for seeing the innerstadt"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean and friendly. Good breakfast. Would definately stay here again.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you very much for your feedback. I am thrilled to hear that you had an enjoyable stay and a wonderful time in Vienna We are looking forward to welcome you again. Best regards, Your team of Best Western Plus Hotel Das Tigra
Other trip Jul 12, 2014
Gareth
GB
5.0 / 5Outstanding
"Nice hotel, close to shops."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We found this hotel comfortable and spacious. Staff were friendly and helpful. Location was fantastic!!! Very close to the main shopping strip and tourist spots but nice and quiet. We had a room facing the street and it was quiet.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, thank you very much for your nice feedback after your stay in our hotel. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Vienna. Your Team from Best Western Plus Hotel Das Tigra
Other trip Jul 10, 2014
A Traveler
AU
5.0 / 5Outstanding
"great spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a great hotel, room was quite large compared to what you usually get in Europe, bed was terrific, lots of hot hot water. The breakfasts are terrific, lots of variety. Staff was very helpful, and this hotel is central to everything and I mean everything, a five minute walk to the shopping district, St. Stephens, the opera, museums. You couldn't ask to be closer. I would stay again in a heart beat!!!
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you for your feedback. We are very happy to read you enjoyed your stay and found the hotel excellent. We very much look forward to welcoming you back ... Best regards from Vienna. Your Team from Best Western Plus Hotel Das Tigra
Other trip Jun 20, 2014
teddie
CA
4.0 / 5Excellent
"8/10"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friendly and helpful reception staff that were able to speak English very well and told us good restaurants to eat at. Large comfortable room with good bathroom and high standard of cleanliness. Good location close to stephansplatz and just a five minute walk from the nearest underground station. Good selection of breakfast food!
Genuine Hotels.com guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you very much for your feedback. With pleasure I read that you enjoyed your stay in one of our rooms. Hopefully we will have the pleasure to welcome you back soon. Best wishes from Vienna, Your team of Best Western Plus Hotel Das Tigra
1 night trip with friends Jun 8, 2014
Emily
GB
5.0 / 5Outstanding
"Comfortable hotel in good location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff are helpful although at times we couldn't find anyone, for example to buy drinks at the bar. Breakfast is very good with lots of choice and the breakfast room is nice and bright. Rooms are comfortable with interesting decor and good facilities. Bathroom lovely and clean and well stocked with toiletries. Some nice personal touches in the room too. Location is brilliant, close to the heart of old Vienna and 10 minutes walk to boat, underground and tourist tram connections.
Genuine Hotels.com guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you very much for your feedback. I am glad to hear that you have enjoyed your stay in our hotel. We hope to welcome you again soon. Best regards, Your team of Best Western Plus Hotel Das Tigra
2 night trip May 28, 2014
A Traveler
GB
4.0 / 5Excellent
"Our stay in Vienna"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We had a 4 day city break in Vienna in June 2014. A beautiful city full of stunning architecture and rich in music and art. We made use of the Hop-on Hop-off bus tours and found them a very convenient way of getting around the city with commentary all the way. Vienna is not a cheap city so bring plenty of Euros with you. Coffee and cake at the Café Central is a must.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, We are glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback. Best regards Your team of Best Western Plus Hotel Das Tigra
Other trip Jun 9, 2014
dawn
GB
5.0 / 5Outstanding
"Great no fuss City Centre Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very good a few minor irritations (toilet roll was allowed to go vrery low one day tea & coffee sachets not replenished one day had to ask for more) but all important aspects great.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, Thank you very much for your feedback. We will do our best to give you next time a better impresion. Thank you very much for your feedback. Hopefully we will have the pleasure to welcome you back soon. Best wishes from Vienna Your team of Best Western Plus Hotel Das Tigra
Other trip Jun 1, 2014
A Traveler
GB
5.0 / 5Outstanding
"An excellent, handily placed quiet hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I enjoyed our second visit to this beautiful city. Returning was not a disappointment.
Genuine Expedia guest review
Response by Best Western Plus Hotel Das Tigra
Dear Guest, I am glad to hear that you have enjoyed your stay in our hotel. Thank you very much for your feedback. Hopefully we will have the pleasure to welcome you back soon. Best wishes from Vienna Your team of Best Western Plus Hotel Das Tigra
Other trip May 31, 2014
Mick and Pat
GB
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