All hotels in Vienna, Austria
1 room, 2 adults
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Annagasse 16, Vienna, Vienna, 1010, Austria, ‏‎866-925-8648
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4.6 / 5Outstanding

Score breakdown (from 11 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.5
  • Condition
    4.7
  • Neighborhood
    4.8
5.0 / 5Outstanding
""Imperial" treatment at the Romerischer Kaiser"
I've stayed in this charming, small, historical hotel just off the Kaertnerstrasse in Central Vienna a number of times, and I've always found it friendly with excellent service. It's reasonably priced and so conveniently located in the midst of all the cultural institutions. Highly recommended
Genuine Hotels.com guest review
1 night business trip Aug 12, 2015
Kim
US
5.0 / 5Outstanding
"best western schlosshotel romisher kaiser"
Beautiful hotel hidden on a small pedestrian street Annagasse but close walking distance to the wonderful sights of Vienna. The breakfast and service by staff was excellent. If we were to return to Vienna we certainly would make it our choice.
Genuine Hotels.com guest review
2 night romance trip Jun 17, 2015
Chalaine
US
3.0 / 5Good
"New Year at Romisher Kaiser"
Great location and very clean. A charming old palace smack in the middle of everything. Good breakfast and the trun down, robe and chocolates were a pleasant surpirse. Negatives: Bed as hard as a marble slab Room overheated and no way to cool it down but open the window BUT small pedestrian walk was too noisy Bedside wall sconces instead of table lamps made reading in bed almost impossible Biggest Negative - desk clerk named Manuela. All other staff was pleasant and helpful. Breakfast room team was superb and always on top of things.
Genuine Expedia guest review
Other trip Jan 8, 2013
Paul
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great central yet quiet location"
The hotel staff was most helpful in many ways: from an early check-in to an early breakfast on checkout day. The central location enabled us to walk to many top tourist sites, museums and musical venues. A good variety of restaurants and cafés are nearby.
Genuine Expedia guest review
Other trip Jun 1, 2014
Teddy
CA
4.0 / 5Excellent
"Close by, cosy and comfortable!"
The hotel is located right off the main shopping street so is ideal if you like being in the centre of things. There's a choice of two subway stations close by as well as bus and trams stops that give you access to everywhere in the city and beyond. Weather was quite cold when we were there but the hotel was very cosy. It was a little difficult to regulate the heat in the room but you can open the windows to cool down! The staff are excellent, professional and knowledgable, and work hard to make you feel at home. Breakfast offered a great choice to suit any taste and was available until 11 o'clock for the late risers. I would have no hesitation in recommending this hotel for any traveller.
Genuine Expedia guest review
Other trip Dec 14, 2012
Gerry
IE

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
非常舒适!
Genuine Hotels.com guest review
2 night family trip Aug 4, 2015
A Traveler
CN
4.0 / 5Excellent
"Imødekommende"
Ualmindeligt venlige mennesker i reception og roomservice. Herligt at få rygerværelse. God beliggenhed i gåafstand til det meste.
Genuine Hotels.com guest review
2 night trip May 22, 2015
Lis
DK
5.0 / 5Outstanding
"サービス、部屋、サービスとも、さりげなく一流。"
部屋に携帯を忘れてしまいましたが、きちんと郵送してくれ、感激です。 朝食も、朝早く出掛ける時は、ランチボックスを作ってあげるからと、親切に言ってくれました。 さりげないサービスもよかったです。
Genuine Expedia guest review
Other trip May 28, 2014
Katie
JP
5.0 / 5Outstanding
"静かなプチホテル、親切なスタッフ、地下鉄、トラムの駅もすぐ近く"
休養に最適なプチホテルです。内装もベルサーチに統一され、備品もしっかり取り揃えられています。 今年は、3泊でしたがゆっくり出来ました。
Genuine Expedia guest review
Other trip Sep 4, 2013
Yoky
JP
5.0 / 5Outstanding
"気分はまさにプリンセス"
私好みの上品なピンクで統一された素敵なホテルでした。何よりもヨーロッパのホテルでは珍しく湯沸かし器、ティーパックなども備え付けられていたり、アメニティーも揃っています。現地在住の友人がお部屋に入った瞬間、感嘆の声をあげました。バスルームはベルサーチのデザインだそうですが、タオルまでピンクで揃えたオリジナルで気に入りました。朝食もかなりレベルが高いです。フロントもベルボーイもとても親切で対応も気持ちのよいものでした。男性には乙女チック過ぎるかも知れませんが是非お勧めしたいホテルです。
Genuine Expedia guest review
Other trip Apr 9, 2013
A Traveler
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night business trip Mar 7, 2014
A Traveler
JP

TripAdvisor reviews for BEST WESTERN Premier Schlosshotel Roemischer Kaiser

Overall rating:Based on 258 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good Location, Service & Breakfast"
08/12/15 DeCrescentis Huntington Beach, California
Really great location, right in the middle of everything you want to see. The breakfast is amazing! They have you fill out a card the night before and serve it on a two tier holder like when you get English tea. The food is yummy and a lot to choose from. They will even deliver it to your room. The service is very helpful too!! The only negative would be the furniture is a bit worn out and could use cleaning.
Overall Rating
"Do not stay if you are sensitive to chemicals at all"
07/24/15 CLCIFox Chicago, Illinois
The room and hotel as a whole had a strongly Febreeze smell that gave my wife a headache and a rash. The night staff seemed to care but the day staff was more indifferent. The second day we were there they used vinegar to clean the room which was an improvement. However the first night was hard because I needed to open the window to make it through the night which meant a lot of outside noise and a hard night sleeping. The bed was not great either. We left 2 days early and for our trouble they took off a paltry 5%. Breakfast was good not great. The setting is beautiful but looks are not everything.
Overall Rating
"Location, Location"
07/07/15 tdlitt Moulton, AL.
We stayed here June 22-26, 2015. I don't think you could find a better location inside the Ring. It is located on a quiet pedestrian side street, lined with small restaurants and a couple of churches, which opens onto Kartnerstrasse, a main shopping street. You are no more than a 5-10 minute walk from the Hofburg Palace, the Opera, or St. Stephens Cathedral. The hotel itself has a very helpful staff and an excellent breakfast. The rooms and bathrooms are nicely sized, especially by European standards. My only negative, and it is a small one, is that the decor could use a little freshening. I would stay here again.
Overall Rating
"Comfortable hotel, Great Location"
06/29/15 Roy C Kansas City, Missouri
We stayed for four nights at the Schlosshotel Römischer Kaiser in early June 2015. Upon arrival we found that the superior double room we had been given smelled strongly of cigarette smoke, and we were quickly given another room of the same type without any fuss. The room was clean and comfortable and well appointed, with adequate space and good maid service. Buffet breakfast was included in the room rate. One orders the buffet breakfast from a menu card the night before and then leaves it for the maid to pick up—a standard practice for room service but interestingly quirky for a buffet breakfast offered in the dining room, or so it seemed to us. The menu offers several different types of full or light breakfasts, with different items included under each type of meal. We wound up adding a few items from one type of breakfast to another in order to get the items we wanted, but this didn’t cause any problems. Breakfast is served on tiered trays that are placed at the table for each guest. The breakfast was delicious, the breakfast room is lovely, and the dining room staff were pleasant and accommodating. We especially appreciated the help of one of the front desk staff—a young German lady who’s name, I believe, was Diana—who cheerfully helped us with our questions regarding some of the tourist activities, and looked up information for us on her computer. The location of the hotel is excellent—it is right in the middle of the old town, and many of the major tourist sights, as well as the shopping district and numerous good restaurants, are within walking distance. A further bonus was that most of the staff at the hotel appear to be fluent in English, and are quite happy to speak it, which was a great help to us since our language skills with German are rudimentary. Overall we were quite satisfied with our accommodations, and the price for four nights seemed very reasonable.
Overall Rating
"Great location"
06/27/15 lovetotravel727 River Edge, New Jersey
This is a lovely small hotel which is centrally located and easy walk to main tourist area.The room small but adequate and very clean. The staff was excellent especially Diana at the front desk who was extremely helpful. The breakfast was delicious with eggs made to order and a lovely presentation of food.
Overall Rating
"Sweet small hotel in great location"
05/29/15 jrg1958 Tel Aviv
The pluses - generous breakfast, location, polite staff, clean rooms. Minuses- room was a little dated and the bathroom was small. Not enough hooks for towels etc. If you can lock into a good price- this hotel is great. Otherwise - I would stay a little further out as the public transport is great.
Overall Rating
"Lovely hotel"
05/27/15 warri66 Lewes
I just want to echo what WARRBENN said in her previous review. This is hotel is friendly,quiet and in a great central location close to two tube stations. Breakfasts were sumptuous. Tia was particularly helpful and friendly.
Overall Rating
"Great location"
05/27/15 blueskyvacation Tenerife, Spain
lovely comfortable hotel. Perfect location, very central, in a quiet pedestrianised street, near the Opera, all the shops , close to the metro. Nicely appointed rooms, friendly and very helpful stuff. Loved brekfast! Will stay again for sure! I am totally in love with Vienna.
Overall Rating
" Great location"
05/25/15 WARBENN Lewes, United Kingdom
Loved this hotel. Great location close to shops, bars and tubes. Loved loved New York New York bar almost next door. Rooms comfortable, clean and bright. A full size mirror would have been of benefit to us. We also found the rooms quite warm. We had breakfast in our rooms for two out of our three nights and it was pure luxury with a fantastic spread. You choose your menu the night before and hang your request card on your door. Staff were friendly especially Tia who was so helpful and friendly and extremely engaging. I would definitely recommend this hotel.
Overall Rating
"Uniqe"
04/16/15 Oritlavi Netanya, Israel
We took 3 rooms, 2 suits and one superior. One of the suite was too small for a suit (24), but except that everything was greate. Very clean and comfortable. The free wifi was good. Brakefast was very nice, the stuff gave an excellent service. The hotel is located in the centrum of Vienna in a quiet small street Enjoy
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