All hotels in Vienna, Austria
1 room, 2 adults
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4.7 / 5Outstanding

Score breakdown (from 3 reviews)

  • 5.0
  • 4.0
  • 3.0
    (0)
  • 2.0
    (0)
  • 1.0
    (0)

Average rating for:

  • Cleanliness
    4.7
  • Service
    5.0
  • Comfort
    4.3
  • Condition
    4.7
  • Neighborhood
    4.7
5.0 / 5Outstanding
"best western schlosshotel romisher kaiser"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel hidden on a small pedestrian street Annagasse but close walking distance to the wonderful sights of Vienna. The breakfast and service by staff was excellent. If we were to return to Vienna we certainly would make it our choice.
Genuine Hotels.com guest review
2 night romance trip Jun 17, 2015
Chalaine
US

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Imødekommende"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Ualmindeligt venlige mennesker i reception og roomservice. Herligt at få rygerværelse. God beliggenhed i gåafstand til det meste.
Genuine Hotels.com guest review
2 night trip May 22, 2015
Lis
DK
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night business trip Mar 7, 2014
A Traveler
JP

TripAdvisor reviews for BEST WESTERN Premier Schlosshotel Roemischer Kaiser

Overall rating:Based on 255 traveler reviews

Most recent traveler reviews:

Overall Rating
"Comfortable hotel, Great Location"
06/29/15 Roy C Kansas City, Missouri
We stayed for four nights at the Schlosshotel Römischer Kaiser in early June 2015. Upon arrival we found that the superior double room we had been given smelled strongly of cigarette smoke, and we were quickly given another room of the same type without any fuss. The room was clean and comfortable and well appointed, with adequate space and good maid service. Buffet breakfast was included in the room rate. One orders the buffet breakfast from a menu card the night before and then leaves it for the maid to pick up—a standard practice for room service but interestingly quirky for a buffet breakfast offered in the dining room, or so it seemed to us. The menu offers several different types of full or light breakfasts, with different items included under each type of meal. We wound up adding a few items from one type of breakfast to another in order to get the items we wanted, but this didn’t cause any problems. Breakfast is served on tiered trays that are placed at the table for each guest. The breakfast was delicious, the breakfast room is lovely, and the dining room staff were pleasant and accommodating. We especially appreciated the help of one of the front desk staff—a young German lady who’s name, I believe, was Diana—who cheerfully helped us with our questions regarding some of the tourist activities, and looked up information for us on her computer. The location of the hotel is excellent—it is right in the middle of the old town, and many of the major tourist sights, as well as the shopping district and numerous good restaurants, are within walking distance. A further bonus was that most of the staff at the hotel appear to be fluent in English, and are quite happy to speak it, which was a great help to us since our language skills with German are rudimentary. Overall we were quite satisfied with our accommodations, and the price for four nights seemed very reasonable.
Overall Rating
"Great location"
06/27/15 lovetotravel727 River Edge, New Jersey
This is a lovely small hotel which is centrally located and easy walk to main tourist area.The room small but adequate and very clean. The staff was excellent especially Diana at the front desk who was extremely helpful. The breakfast was delicious with eggs made to order and a lovely presentation of food.
Overall Rating
"Sweet small hotel in great location"
05/29/15 jrg1958 Tel Aviv
The pluses - generous breakfast, location, polite staff, clean rooms. Minuses- room was a little dated and the bathroom was small. Not enough hooks for towels etc. If you can lock into a good price- this hotel is great. Otherwise - I would stay a little further out as the public transport is great.
Overall Rating
"Lovely hotel"
05/27/15 warri66 Lewes
I just want to echo what WARRBENN said in her previous review. This is hotel is friendly,quiet and in a great central location close to two tube stations. Breakfasts were sumptuous. Tia was particularly helpful and friendly.
Overall Rating
"Great location"
05/27/15 blueskyvacation Tenerife, Spain
lovely comfortable hotel. Perfect location, very central, in a quiet pedestrianised street, near the Opera, all the shops , close to the metro. Nicely appointed rooms, friendly and very helpful stuff. Loved brekfast! Will stay again for sure! I am totally in love with Vienna.
Overall Rating
" Great location"
05/25/15 WARBENN Lewes, United Kingdom
Loved this hotel. Great location close to shops, bars and tubes. Loved loved New York New York bar almost next door. Rooms comfortable, clean and bright. A full size mirror would have been of benefit to us. We also found the rooms quite warm. We had breakfast in our rooms for two out of our three nights and it was pure luxury with a fantastic spread. You choose your menu the night before and hang your request card on your door. Staff were friendly especially Tia who was so helpful and friendly and extremely engaging. I would definitely recommend this hotel.
Overall Rating
"Uniqe"
04/16/15 Oritlavi Netanya, Israel
We took 3 rooms, 2 suits and one superior. One of the suite was too small for a suit (24), but except that everything was greate. Very clean and comfortable. The free wifi was good. Brakefast was very nice, the stuff gave an excellent service. The hotel is located in the centrum of Vienna in a quiet small street Enjoy
Overall Rating
"Lovely comfortable hotel"
04/13/15 OATEK Sydney, Nsw
This hotel is in a pedestrianised street, within easy walking distance of Stephansplatz and the Museum district. The staff were terrific, the breakfasts very good, and we thoroughly enjoyed our stay. Would be very happy to stay here again.
Overall Rating
"Another stay at fantastic hotel"
03/14/15 VladJ_13 Northville, Michigan
This is my second stay in this hotel. Outstanding location, quiet, super clean, reasonably priced. Walking distance from State Opera, St. Stephan Cathedral, museums etc. This is probably best deal for the money in this city. Strongly recommended
Overall Rating
"Nice small hotel.Great location"
03/02/15 thelxi v salamina greece
A very nice hotel in the center of Vienna.Everything is near.The monuments,the shops,restaurants,cafes, everything...The room was nice, very clean with nice furniture.The bathroom was also clean.Breakfast was good,delicious.You feel like you are at home! The staff is polite ,helpful and friendly.Thank you!
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