All hotels in Vienna, Austria
1 room, 2 adults
You can collect Welcome Rewards® nights hereOpernring 11, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 390 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.5
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    4.8
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5.0 / 5Outstanding
"Breakfast in Vienna with view of Opera House!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wrought iron balcony overlooking Opera, spacious room, fine breakfast and most friendly service - no complaints!
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
mark
US
5.0 / 5Outstanding
"Excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel, friendly staff, and central to most areas we wanted to see.
Genuine Expedia guest review
Other trip Jan 7, 2015
A Traveler
US
5.0 / 5Outstanding
"beautiful Vienna"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great service and a friendly environment
Genuine Hotels.com guest review
4 night family trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Large room, good food, great service and locaton"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff of the Opernring Hotel are charming and helpful. Desk is manned 24 hours. Parking is not on-site, but there is a good public garage across the street, which can be billed to the room. Our junior suite was very large, with great storage, bottled water, a mini bar, safe, and a balcony with view of the Opera House. Location can't be beat, with landmarks and metro station right nearby. Breakfast buffet was included with our room. Included the usual items, although a bit light on fruit options. Breads were all very good and fresh. Eggs and bacon were actually well cooked (unusual in Europe). Dining room was bright with large windows and live plants on the tables. All in all, a great hotel!
Genuine Hotels.com guest review
3 night family trip Nov 28, 2014
Bethany
US
4.0 / 5Excellent
"Wonderful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed for 2 nights. Harald, the Front Office Mgr. was wonderful, very helpful & knowledgeable. Great breakfast with free Champagne! Rooms were huge, Wi-Fi was terrific, bathroom was spacious, elec. tea kettle in room. One wish would be to put heated towel racks in bathroom. Only problem we had was the couple steps up to the lobby & couple steps up to elevator with our luggage.
Genuine Hotels.com guest review
2 night romance trip Nov 17, 2014
Rolf
US
5.0 / 5Outstanding
"Harold made my stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It would not have mattered what the hotel was like. I would have loved it anyway, for the sake of Harold, the wonderful gentleman who greeted me and my dog so warmly each time we entered or exited the building. My room was comfy, clean, and spacious. Breakfast was delicious. And the hotel location was perfect. But the hotel staff won my heart. Everyone was so very kind, and that does not always happen when one travels with a dog, a very large Labrador. I adore this hotel. I adore Vienna. And I adore Harold. I shall return very soon.
Genuine Expedia guest review
Other trip Nov 20, 2014
christine
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice location. Very nice staff, spacious rooms and champagne for breakfast
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"Nice location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Nice location, nice room but rhe looby , entrance eacalarers and elevaror has ti improve , are old and need maintance or remodelation
Genuine Expedia guest review
Other trip Nov 16, 2014
carlis
US
4.0 / 5Excellent
"Lovely hotel. GREAT service!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
This is a great hotel for a short stay in Vienna. It is very centrally located by the Opera House and about a 10 minute walk from the major sightseeing attractions. The hotel is a bit dated and the rooms could use some sprucing up but it does add to the charm. The only issue we had was that the room was a bit warm but apparently at some point in the fall most hotels in Vienna turn off the AC. It is on a major street so opening the windows isn't really an option if you want to sleep. A few things to plan for -- they provide a combo shampoo/body wash, so bring conditioner along. Don't plan to watch much television if you are an English only guest - the only channels in English are news networks (but it is a fun opportunity to figure out what is happening in your favorite TV shows dubbed in German). The breakfast was hearty and offered a nice variety with healthy options. It is also served in a lovely room. The BEST thing though about this hotel, however, was the service. The front desk staff was charming and SO very friendly and helpful. They truly made it an enjoyable experience.
Genuine Hotels.com guest review
2 night trip with friends Nov 11, 2014
A Traveler
US
4.0 / 5Excellent
"Great location and Staff"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Location is perfect. Staff is super nice. This is the kind of service you don't get even in a 5 star hotel. The breakfast area is very nice and breakfast is ok. The room could get an update. Overall a very good experience.
Genuine Expedia guest review
Other trip Oct 24, 2014
Gabriel
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very conveniently located. They let us into our room at 11 AM which was terrific since we had flown all night. Friendly front desk staff. good breakfast. Loved the hew bathroom in our suite which had both tub and shower, plus heated towel rack. They would be smart to add a small shelf in the shower for personal products other than the soap/shampoo dispenser that is already installed...we would definitely stay here again.
Genuine Hotels.com guest review
4 night trip Oct 3, 2014
A Traveler
US
4.0 / 5Excellent
"good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel is conveniently located just across the street from the opera and near many of the sights with public transportation just out the door. The staff was helpful and the rooms were large but could use some updating.The breakfast was a good start for a day of sightseeing.
Genuine Hotels.com guest review
3 night trip with friends Sep 26, 2014
Happy traveler
US
5.0 / 5Outstanding
"Pleasant surprise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I don't expect a lot from budget friendly hotels but this one delivered. Right across from Opera house & we had nice balcony to take photos from. Staff was very helpful & friendly, nice breakfast with champagne.
Genuine Expedia guest review
Other trip Oct 3, 2014
nola traveler
US
5.0 / 5Outstanding
"Lovely hotel on the Ring"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent, friendly and very helpful staff......very ample room and bath....extremely comfortable beds....room had a balcony onto the street across from the Opera House. Very good breakfast with several choices in a beautiful dining room overlooking the park. I would recommend this hotel without reservation.
Genuine Expedia guest review
Other trip Sep 18, 2014
Joanne
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Good location but the is no airconditioning or entertainment facilities
Genuine Expedia guest review
Other trip Aug 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic hotel with perfect location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very friendly and helpful staff. Location is perfect--walking distance to most attractions. Included breakfast buffet was good. Clean, non-smoking rooms. Will stay here next time I return to Vienna.
Genuine Expedia guest review
Other trip Aug 8, 2014
Steve
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Beautiful view out our window. Central location to sights we wanted to see. Rooms a bit small but neat and comfortable.
Genuine Expedia guest review
Other trip Jul 22, 2014
A Traveler
US
3.0 / 5Good
"centered, well-maintained but no A/C!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel's is an old building but that's not an issue as it's maintend well, and is in good condition. The location is very good, near a Metro station and accross the street from the Opera house and the old town attractions. The main problem is that the room has no A/C which is very problematic during hot seasons (I stayed in July and there was only a ventilator in the room which hardly cools anything) you can't sleep with the window open because of the street noise all night. Adding A/C will make this hotel very price worth.
Genuine Hotels.com guest review
2 night business trip Jul 2, 2014
Michael
US
4.0 / 5Excellent
"greatlocation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
location is perfect,very close to everythink. Service was good. Breakfast was good but not to much variety. Hallways carpets are worn out and not so clean , so are the carpets in the rooms. People at the front desk were very friendly and helpful. All over we were happy staying at this hotel. The main think was the location of the hotel ,just across the Opera House.
Genuine Hotels.com guest review
4 night family trip Apr 16, 2014
bertol
US
4.0 / 5Excellent
"City hotel close to everything"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel is near the Opera House and very close to the pedestrian zone Kartner strasse, Graben, Stephens Platz, Hofburg, Museum Quartier, ideal for short city break. Staff is very friendly, breakfast is rich and tasty. The bathroom is renovated and modern, but room needs renovation. Free WiFi in the room, excellent signal.
Genuine Expedia guest review
Other trip Jun 5, 2014
Goran
US
5.0 / 5Outstanding
"Cozy Stay in Vienna"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
An excellent stay, it was very close to the main attractions of Vienna. I was impressed with the staff and the condition of the room. Also, breakfast was great and parking was convenient.
Genuine Expedia guest review
Other trip May 29, 2014
ray
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Das Operning Hotel has an extremely convenient location to the tram and major sites. Front desk very helpful and their restaurant recommendations excellent!! Will definitely return to Das Operning.
Genuine Hotels.com guest review
2 night trip May 9, 2014
KSpecht
US
5.0 / 5Outstanding
"The BEST last night stay we had in Europe!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Super close to the U @ Karlsplatz and easy to find, we arrived super late and very tired, we were greeted by the sweetest and cheery man at reception. He gave us all the information needed and we were off to our room. A little worried about the condition of the room due to a previous stay was horrible and misleading, we walked in slowly. Peaking into the room, I thought "oh now, it's gonna be tiny and horrible"...boy was I wrong! It was HUGE, with a beautiful view of the street and a balcony, with robes and slippers, a tv and seating area, a bath and shower, toiletries, complimentary water (with gas), wine (extra cost, but we don't drink...but still nice), complimentary tea and coffee (which we don't drink either..but also nice), and a mini bar (extra cost). We wished we could have stayed several nights, but it was only one wonderful night of good rest! And a delightful breakfast in a beautiful room. If we come back to Vienna, we will stay here.
Genuine Hotels.com guest review
1 night trip Mar 30, 2014
Amy
US
5.0 / 5Outstanding
"Location, location, location (and oh yes, value)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Having never been to Vienna before, I looked for a moderately priced hotel close to the museums, etc. I luckily stumbled into a gem. We had a balcony overlooking the Opernring and the Opera House. This is a great value, smack dab in the middle of everything. The front entrance is unimpressive, but once we got to our room we were pleased beyond our expectations based on the price. We arrived late at night. A little disoriented, but that quickly dissolved. The fellow at front desk (night shift crew) was pleasant, helpful and extremely courteous. When we got to our room it seemed we were mistakenly given the hand ball court instead. After the long trip from the room door to the living area, there was another long excursion before arriving at the bed. The room was tastefully decorated, in an elegant Austrian style. We were conveniently on the same floor as the breakfast room. The included breakfast was excellent. (3/16-3/19/2014)
Genuine Expedia guest review
Other trip Mar 30, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, wonderful staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The service was superb, the staff was friendly, extremely helpful (beyond expectations), and kindly spoke English very well when they realized the limitations of my abilities to communicate in German. The room was clean and very nicely laid out, great shower and closet space, with a nice view. Location also very convenient. I would highly recommend this hotel. I should say that I agree with other reviewers that the hotel could benefit from carpet replacement (it appears to be clean, but looks run down and discolored, takes away from otherwise nice-looking room) and they could use a more consistent/reliable wifi signal -- the only reasons I did not give the rating of 5 stars. That said, the kind gentleman who was at the reception desk during the week I was there was extremely responsive and apologetic when I inquired about the difficulties with the wifi connection going out and thanked me for informing him of the issue so that he could follow up on it and I believe he will. I look forward to staying at Das Opernring Hotel again on my next business trip to Vienna and again give the highest ratings to the staff. Definitely recommend.
Genuine Expedia guest review
Other trip Feb 17, 2014
S
US
5.0 / 5Outstanding
"Great service, spacious room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was super nice and caring. Room was comfortable, ample and clean. Great location too. Would stay again.
Genuine Expedia guest review
Other trip Jan 12, 2014
Traveler
US
5.0 / 5Outstanding
"A chic, stylish hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A modern and elegant facility that is a 3 or 4-minute walk from the Staatsoper and almost as convenient to the Musikverein. The staff is unfailingly polite and helpful, and the service overall meets a very high standard. The Opernring Hotel is a great bargain considering the quality of the product delivered.
Genuine Expedia guest review
Other trip Nov 2, 2013
bill
US
5.0 / 5Outstanding
"Very comfortable hotel, perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Das Opernring Hotel is everything they advertise. Great room, great staff and great location.
Genuine Hotels.com guest review
5 night romance trip Oct 11, 2013
Pat
US
5.0 / 5Outstanding
"Excellent Location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room was small, but clean and modern refurbished in a drab looking building, but with EXCELLENT location. MUCH less expensive than the Meridien around the corner.
Genuine Hotels.com guest review
1 night trip Oct 13, 2013
A Traveler
US
4.0 / 5Excellent
"Walking distance to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The front desk wins the "VP of the first five minutes" award. They were so friendly and helpful.
Genuine Expedia guest review
Other trip Oct 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Terrific location and accommodations."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Vienna is a large city with plenty of spread out sites, but the Hotel Opernring is strategically located, at the half way point on the ring, across the street from the opera, and walking distance to all the museums. For further travel, tram and metro are at the corner.
Genuine Expedia guest review
Other trip Oct 2, 2013
Michael
US
1.0 / 5Poor
"how did this dump become 4 star"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
thnoe very worst room dusty awful smell dirty carptetlBy the way no air condition no nothing last hotel to be booked in area anywhere else better
Genuine Hotels.com guest review
1 night business trip Sep 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to Hofburg and Opera"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a lovely hotel close to the Hofburg , Opera, and other important sites. The syaff was very helpful, the room very comfortable, and the breakfast was good. The gummy bears at the reception desk were a nice touch :)
Genuine Expedia guest review
Other trip Sep 6, 2013
KW BOUND
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a very nice stay. The Hotel was great, the only let down was the restaurant next door where you were enticed by a free drink, it seemed llike they did not want us there. Not very accomodating, but the Hotel itself was great.
Genuine Hotels.com guest review
1 night trip Jul 30, 2013
Jim
US
5.0 / 5Outstanding
"Convenient to City Centre and Bus Tours"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Absolutely loved this hotel which is housed in a former noble family's abode. The staff was extremely friendly and helpful. The rooms were very clean, bed were comfortable. Huge high ceilings and great water pressure. The room came with a complimentary bottle of Romerquelle sparkling water and two yummy Sacher chocolates. The bathtub/shower combo was a bit higher than the bathroom floor making it a bit difficult for elderly to climb in and out. Mini bar was stocked, with a hot water maker in the room with coffee and teas. There are three marble steps that ascend from the reception to the elevator and stairs. The one elevator is typically European and small, installed in the central air column in the staircase well. And the included breakfast buffet was fantastic. It had a great variety of breads and pastries, cold meats and cheeses, cake, bacon, sausages, scrambled and boiled eggs, fruit and salad, two coffee machines, juices, gourmet teas, spring and sparkling water and champagne to make your own mimosas! Special commendation for the wonderful hotel manager Harald who went out of his way to explain things and make our stay comfortable and pleasant. He also recommended great activities like a day trip to Bratislava among other things. Hotel doesn't change money- banks close by.
Genuine Expedia guest review
Other trip Jul 8, 2013
Brindisi
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It is comfortable and clean. Great location scross the street from the Opera house.
Genuine Hotels.com guest review
Business trip Jun 12, 2013
A Traveler
US
4.0 / 5Excellent
"A surprisingly nice hotel right in the center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Location is everything. It is next to two large squares of Vienna. Central underground station. Everything within reach. Easily. Hotel is very comfortable. Breakfast is nice. Rooms are spacious and comfortable. What else do You want?
Genuine Expedia guest review
Other trip Jun 11, 2013
Sahnur
US
5.0 / 5Outstanding
"Great value for the money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Perfect location to walk everywhere in Vienna. Rooms were a bit dated but more than adequate for the money paid. What makes this hotel achieve a great rating is the hotel employees and their service to the customer. The front desk staff in the afternoons and evenings consisted of two wonderful gentlemen who went above and beyond their duties to assist us during our entire stay. Lots of information on the area and restaurants, as well as specific tourist info. One gentleman even escorted us directly to the restaurant. Another let us use the computer when there were issues with the internet. All in all, the personal service made this hotel a winner.
Genuine Hotels.com guest review
3 night trip with friends May 28, 2013
Ellen
US
5.0 / 5Outstanding
"Nice little boutique hotel close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Service was excellent. Internet available. Breakfast decent. Close to everything. Would stay again!
Genuine Hotels.com guest review
3 night romance trip May 24, 2013
A Traveler
US
2.0 / 5Fair
"A tired hotel in a central location."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Nice location accross from the Grand Opera but otherwise is a tired place. Needs a major renovation to be brought to modern standards. Was fine for two nights but inferior to other hotels we stayed in on this trip at generally similar prices.
Genuine Expedia guest review
Other trip Apr 2, 2013
Alex
US
4.0 / 5Excellent
"LocationLocationLocation"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Really nice little hotel for the money. Relatively no-frills room, but larger than average. Was nice to have a small balcony. Location is unbeatable, we took a short walk to the Musikverein for a concert, the State Opera is right across the street, and all the main shopping and sight-seeing is a short stroll. Front desk was very helpful and accommodating. I wouldn't hesitate to stay again when the goals are "affordable" and "GREAT location."
Genuine Expedia guest review
Other trip Jan 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Bedside light"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
There is a light by the bed and it's neck is metal. I accidentally touched it when I moved the light. It was very hot and I got burned. I'd like to suggest that it is better to change to other material but not metal.
Genuine Expedia guest review
Other trip Nov 4, 2012
Michi
US
4.0 / 5Excellent
"Excellent hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very good Hotel . Good staff and rooms are very big. Would love to stay here again
Genuine Expedia guest review
Other trip Oct 23, 2012
Fahd
US
4.0 / 5Excellent
"In the middle of everything in Vienna."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A cute hotel in the middle of everything. Especially close to tour busses parked right across the street at the Opera House. The staff was great, the rooms clean and everything we expected. I would definately go back.
Genuine Expedia guest review
Other trip Oct 22, 2012
Michael
US
5.0 / 5Outstanding
"close to all interesting places"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
outstanding cooperation of staff great breakfasts close to most places
Genuine Hotels.com guest review
6 night trip Sep 13, 2012
A Traveler
US
2.0 / 5Fair
"Great location"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
The location is awesome. Across from the opera, on a main street with public transportation right there, close to all the museums and great shopping. The hotel left a lot to be desired in terms of service. There were never enough people on (1) to serve their customers, they forgot a wake up call the first day, there was only one key, so you had to bother your spouse to open the door if you went out alone. The bathroom was not what one would expect from such a great location. It was old, the tub was so high up that anyone with a leg or back problem could not get in. The towels were old and scratchy. There were no robes/slippers, no shampoo, cream rinse, or body lotions etc... Just some soap dispensers on the wall. Housekeeping leaves at 5:00 PM. We left early, and there was no way to even get the breakfast that was included in the price. the girl at the front desk did not know where a specific museum was, no concierge etc... The breakfast was lovely, and the quality of the food very good. The room was a Jr. suite, and nice sized. It was comfortable, and had a great view of the street. There was NO A/C and it was warm two days. There was free wi/fi which was nice. It all depends what you're looking for in a hotel. we would stay at the Meridian, next door, the next visit to Vienna....
Genuine Hotels.com guest review
Other trip Oct 1, 2012
Julie
US
1.0 / 5Poor
"Terrible Experience - Stay away at all costs"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
A thoroughly dreadful experience. Rude, hostile service.
Genuine Hotels.com guest review
2 night business trip Jul 29, 2012
A Traveler
US
5.0 / 5Outstanding
"In The Middle of EVERYTHING in Vienna!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel Opernring is right across the street from the Vienna Opera House. It is also only a few blocks from Burg Garden, The Butterfly House, governmental icons, the Museum Quarter and the Old City Center. The hotel staff is very helpful and answers every query. The champaign buffet breakfast is AMAZING! The room is quiet, well appointed, immaculate and roomy. There could not be a better hotel in all of Vienna!!!!!!
Genuine Hotels.com guest review
3 night family trip Aug 28, 2012
Sandy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved it. Not your typical chain type hotel. Charming. And staff was helpful and very friendly.
Genuine Hotels.com guest review
2 night family trip Aug 2, 2012
A Traveler
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The location was superb for sightseeing---within walking distance of the major museums, the opera house, any number of other sites of historical, cultural and architectural interest and many interesting shops and restaurants. The hotel staff was particularly helpful and friendly---especially the reception desk. The room was large and comfortable. My only complaints are the poor lighting in the bathroom mirror and the shower which was hard to use without getting water on the bathroom floor. Breakfast was substantial and the setting for breakfast was cheerful and looked out onto the Ringstrasse.
Genuine Expedia guest review
Other trip Aug 23, 2012
Nan & Chris
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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