The modern Best Western Plus Hotel St. Raphael is located 600 meters from the Alster Lake and 1 kilometer from Hamburg's main art gallery and the shops of Spitaler Strasse. The nearest airport is Hamburg Fuhlsbüttel (HAM) 11 kilometers away, around 30 minutes by car.
The lobby has polished floors topped with rugs, and an open fireplace surrounded by leather armchairs. Guests can browse complimentary newspapers by the fire and quiz the concierge for sightseeing tips. A meeting and conference room is available for the use of business guests, and audio-visual equipment is provided. Wired and wireless Internet access is available to guests. Parking is available onsite (surcharge).
Exotic cocktails and fine wines are on the drinks list in the Captain's Corner bar, which features model ships and seating areas are labeled like a ship's galley - 'officers only', and 'crew members.' The city-view Restaurant Le Jardin serves a daily breakfast buffet (surcharge) featuring a smorgasbord of delights to help start the day including croissants, eggs cooked-to-order, cold cuts, cheese, muesli, fruits, and specialties from Northern Germany. Dinner and a la carte lunch are also available in this maritime-themed setting.
St Raphael's spa zone on the fifth floor offers panoramic rooftop views of Hamburg's skyline. Guests can enjoy a workout with the fitness equipment or relax in the sauna.
The hotel has 110 guestrooms over 5 floors. Rooms have bright, modern color schemes and come with desks, satellite television with pay movies, minibars, complimentary wired/wireless Internet connections, and safes. Bathrooms include bathtub or shower, hair dryers, makeup mirrors, and complimentary toiletries. Bathrobes are available on request. Complimentary cribs/infant beds and rollaway beds are available.