|
This call is free. 24 hours a day, 7 days a week |
||
Best Western Gateway Adirondack Inn - Utica 43.10968, -75.21886
175 N Genesee St, Utica, NY, 13502 United States
Need help? Our experts can call you
Guest review summary
- 4.1 Average rating: All Trip Types
- 85% Recommended
- 13 Reviews
- 4.3 Hotel Service
- 4.2 Room Comfort
- 3.8 Hotel Condition
- 4.3 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (13) | 4.1 |
| Business | (2) | 3.5 |
| Romance | (0) | 0 |
| Family | (3) | 4.0 |
| With Friends | (1) | 5.0 |
| All Others | (7) | 4.1 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Arcade/game room
- Complimentary breakfast
- Fitness facilities
- Laundry facilities
- Parking (free)
Business & Event
- Business center
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Cable television service
- Clock radio
- Coffee/tea maker
- Free local calls
- Hair dryer
- Iron/ironing board
- Phone
- Wired high-speed Internet access (complimentary)
- Wireless high-speed Internet access (complimentary)
General
- Air-conditioned public areas;
- Gift shops or newsstand;
- Number of floors: 2;
- Number of rooms: 89;
- Wired (high-speed) Internet access - complimentary;
- Wireless (high-speed) Internet access - complimentary
| Check-in time is | 3 PM |
| Check-out time is | 11 AM |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
Dining
Guests are offered a complimentary breakfast.
Guestrooms Guestrooms
Standard room with king bed
1 bed. Wireless Internet access - complimentary. High-speed (wired) Internet access - complimentary. Television - Cable service. Telephone. Free local calls. Clock radio. Coffee/tea maker. Hair dryer. Iron/ironing board. Air conditioning.
All rooms include All rooms include- Air conditioning
- Cable television service
- Clock radio
- Coffee/tea maker
- Free local calls
- Hair dryer
- Iron/ironing board
- Phone
- Wired high-speed Internet access (complimentary)
- Wireless high-speed Internet access (complimentary)
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Standard room with two double beds
2 double beds. Wireless Internet access - complimentary. High-speed (wired) Internet access - complimentary. Television - Cable service. Telephone. Free local calls. Clock radio. Coffee/tea maker. Hair dryer. Iron/ironing board. Air conditioning.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
Less than 0.5 mile
- Utica Amtrak Station - 800 yards
0.5 - 1.0 mi
- National Distance Running Hall of Fame - 1300 yards
- Utica Memorial Auditorium - 1500 yards
- Downtown Utica - 1500 yards
1.0 - 3.0 mi
- State University of New York Institute of Technology - 1.6 miles
- Utica College - 2.9 miles
3.0+ mi
- Downtown Herkimer - 13 miles
- Rome Amtrak Station - 13 miles
- Fort Stanwix - 14 miles
- Downtown Rome - 14 miles
- Syracuse Hancock Intl. Airport (SYR) - 45 miles
Reviews
Filter by:
-
All (13)
- Recommended (11)
- Not recommended (2)
"Comfortable and Affordable"
Reviewed by a Hotels.com guest on Dec 9, 2009
The room was very comfortable and the price was fantastic. VERY clean and well taken care of. The only concern I had was the security entrance to the building where our room was located did not close tightly. (The door was still able to lock.) Our room door was fine. It would be much nicer if the building entrance door was replaced. Other than that it was very nice.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"great hotel"
Reviewed by a Hotels.com guest on Aug 27, 2009
I felt very comfortable at this hotel. It felt like we were far away from the other guess because we never heard anyone. And I am the type that likes my room cold and dark when I sleep, and I have never had the air conditioning work this well.. I loved it.. I was easy checking in and out.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great Hotel"
Reviewed by Bob of Wellesley on Jul 24, 2009
Stopped in Utica overnight, Convenient to I90 and quality restaurants. Service was great, room was clean and comfortable.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Great Deal"
Reviewed by Miguel of Kenmore on Jun 30, 2009
Biggest plus was the complimentary breakfast. Everyone can eat hearty, with pre-made waffles, muffin assortment, bread (toaster nearby), bagels, peanut butter and jelly, along with juices (no apple) and coffee. 3 cereals to choose from (corn flakes, bran flakes, and cheerios). Instant oatmeal also. Definitely saved money due to this free meal. Next plus was proximity. Booked here to go to Herkimer Diamond Mines and Cooperstown. Mall in New Hartford is 10 minute drive as well. The hotel is also located away from the main road, behind a Wendy's and Old Skool MacDonald's, with Denny's across the street (all really short walking distances). Also ate at Pizza Classic up the road, and the movie theatre is just past there (theatre needs some work, sound was not HI-FI). Also, high speed wireless internet was easy to link up to and convenient. FREE TOILETRIES! Shower Gel and Shampoo dispensers are mounted at shower wall. Toothbrush (yes, can you believe this), toothpaste, razors, combs all available at front desk. TV is standard cable (no HBO). Air conditioning overhead did leak (condensate). Good thing it was located above bathroom entrance. Rug was soaked there but desk did offer another room and maintenance came at 9am next morning. There was no fridge or microwave in this room, but if you bring or buy a cooler, you can just load it up with ice. I look forward to staying here again.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 21, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 31, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 13, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Older hotel"
Reviewed by a Hotels.com guest on Apr 8, 2008
The hotel is an older building with the usual older building issues. The room was fairly clean but the door did not close tightly. Thanfully the weather was not too cold and there is an enclosed entry. Thestaff was very friendly. The continental breakfast was the usual cereal, bagels and muffins but they were somewhat stale.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 2, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Indifferent Desk Staff"
Reviewed by VictorySpeedw of New Jersey on Jul 27, 2007
Desk staff needs a course in customer relations.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews