"convenient and reasonable"
The hotel is convenient to downtown and has a number of amenities for the price point. Would stay again.Genuine Hotels.com guest review
I booked this hotel for a that had to go to Pittsburgh to lay his son to rest. The only problem was location. The booking site maps were highly inaccurate as my friend wanted to be within 2 miles of the Rivers Casino. This was due to having old friends in close vicinity of the casino. The casino is more than 30 miles from this location. That aside, […] he has also told me that if he ever has to go back home to Pittsburgh again, this hotel is exactly where he wants to stay. Management, desk staff, housekeeping. Everybody seemed to go above and beyond to make his stay as pleasant as possible. I sent this friend with my credit card and called ahead to tell them that I had given to him to use. Since the security deposit had to be held on this card. They have him no problem over this when he arrived. Because they were so good to my dear friend, I must recommend this location to anyone looking for a pleasant and friendly place to stay. Read moreGenuine Hotels.com guest review
"Very nice place"
Very Nice place, close to down town and many attractions.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best Holiday Inn Express Value"
02/09/14 Cbecons Carnegie
My family and I stay in this chain regularly and this is the best one that we have stayed in so far. The hotel was recently updated and it was very clean. We had a nice selection for breakfast and they varied the selection with omelets and bacon or sausage to keep it interesting. The staff were friendly and nice and there was ample room to sit and and eat. We took advantage of the shuttle bus to go see Wicked! while we were there and the drive was polite and friendly and offered to drop us as a restaurant before the show. She also was waiting for us when we exited the theater, she was waiting for our call and left immediately to get us. All the staff were exceptionally friendly and helpful. As a former local to the area, the location of this hotel to the vicinity of Downtown and Oakland, plus the easy access on and off the Parkway West close to the tunnels is ideal for avoiding the bulk of the rush hour traffic in the morning. This location has a direct on and off ramp to the parkway. I will suggest this location for all my family's out of town guests. This would be a suitable location for someone who doesn't want to have a car while visiting as well due to the proximity to the Port AuthorityTransit from Downtown and the shuttle bus to get you there.
"Worst breakfast attendant"
01/14/14 m s Mercer, Pennsylvania
Breakfast attendant on Monday January 13th 2014 was extremely rude and served sour milk. I told her and she said "there's a Giant Eagle over there". When i asked for a manager she said "I am in charge". What a shame that a newly renovated hotel has that kind of employee.
12/31/13 skittles29 Guelph, Canada
I was in Pittsburgh for 2 nights for a Pittsburgh Steelers game. When I first showed up I was a little confused because it's no longer Best Western, it's now a Holiday Inn as of December 19th. I was worried about the location and the construction everyone was talkng about but neither was an issue. Here's a breakdown of some of my thoughts: Hotel Lobby/Breakfast: The decor was really lovely. When you enter into the lobby, to the right is a lounge area with TVs etc. This is where you have the continental breakfast in the morning. The breakfast was yummy, they even had this pancake making machine that I've never seen before that will roll out 2 sizeable pancakes. There was also eggs, sausages, biscuits, cereal, yoghurt and it was all you can eat. It was also really nice in the morning to eat breakfast with all the Steelers fans joining, wearing all their Steelers clothing and accessories. Rooms: I had a room with 1 king size bed. It was a big room, with a couch and desk. Really clean. The shower was nice and hot and the decor in the room was trendy. My only issue was there was no extractor fan in the bathroom (not really a big deal, but the only criticism I had on the room). Location/ Shuttle Service This was a really great feature of the hotel, and quite frankly a smart idea for the hotel considering their location. You have to sign up for morning shuttle services. The first morning I didn't do this, but it wasn't a problem however on game day you want to sign up quickly. On my first morning they dropped me off anywhere I wanted in town and on game day there were specific drop off locations. Whenever I wanted to be picked up you call the shuttle service line and they are out to get you within 20 minutes. I was worried about the location because it is out of the main town, but with this service it is truly not an issue at all unless you want to party the night away because 10pm is last call for pick up back to the hotel. There are some surrounding restaurants you can walk to, but I didn't explore this area. Hotel Service The staff couldn't have been more friendly, from the cleaning ladies, the breakfast server and front desk staff. They were genuine and happy to help with any hotel requests or to share info on Pittsburgh. They really did make me feel super welcome. My only criticism is that there is no place in the hotel to buy a drink (no bar) and socialize that way with other hotel guests. Overall If I were going back for a weekend in Pittsburgh (particularly a Steelers game), I wouldn't hesistate to return. If I wanted a weekend with a night on the town in Pittsburgh, where I want to stay out super late, then I might want to stay somewhere walking distance to nightlife in the city.
"Nice Best Western"
12/29/13 CaseyJones6325 Michigan
This Best Western location was right off the highway and is located less than 10 minutes from downtown Pittsburgh.The room was great and comfortable. At the time we went they had a happy hour and they had free beverages in the lounge. The breakfast in the morning was great and it was the best breakfast we have ever had at a Best Western hotel. A Giant Eagle grocery store is located behind the hotel in a mostly closed/empty mall.
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