All hotels in Pittsburgh, Pennsylvania, United States of America
1 room, 2 adults
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875 Greentree Road, Pittsburgh, PA, 15220, United States of America, ‏‎855-239-9222
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4.5 / 5Excellent

Score breakdown (from 370 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.5
  • Neighborhood
    4.0
4.0 / 5Excellent
"Holiday Inn Express"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great hotel for value, business center is great. Breakfast is fine. Good Value.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a great review. We look forward to seeing you again soon.
1 night business trip Feb 3, 2015
Stephen
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was our second stay at this hotel. As before, the staff were great. Unfortunately there had been a mishap with the sprinkler system in the elevator the day before so we had to climb stairs back and forth to our room, but it wasn't a big deal, and we were offered a room on the first floor. We will definitely stay here again.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us a great reveiw. The damage has all been repaired and the elevators are working great. See you again soon.
Other trip Feb 6, 2015
A Traveler
US
4.0 / 5Excellent
"Good, affordable Holiday Inn Express"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Fully renovated and they did a nice job, the breakfast was good, amenatities especially for the price were outstanding. Not too far from downtown and right off an expressway.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a good reveiw. We look forward to seeing you again soon.
2 night business trip Jan 30, 2015
Benjamin
US
5.0 / 5Outstanding
"affordable hotel with 5 star comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very wonderful staff so helpful and eager to make our stay a good one
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us a Five Star review. We pride ourselves on our customer service and look forward to seeing you again soon.
1 night business trip Jan 30, 2015
A Traveler
US
3.0 / 5Good
"Old hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is a old holiday in, it is close to the interstate, yet still manages to be hard to get to. There is no on site restaurant or bar, or any conveniently close. The only upside was free airport shuttle
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you for taking the time to leave us a review. We hope you will come back and give us a try some other time.
Other trip Jan 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Comfortable Stay close to Station Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We only stayed one night. It was a last minute booking , due to overcrowding at a conference at another hotel. We actually liked the accommodations at the Holiday Inn better than where we had been staying. Complimentary breakfast was great compared to continental at previous hotel. Greg and Jasmine were very helpful and pleasant. Both went out of their way to shuttle us back and pick up at Station Square. We enjoyed the pool for an hour. We were the only ones in there. Staying at the Holiday Inn was a pleasant experience and alleviated the stress of not knowing where we would spend the last night in Pittsburgh! I am not used to driving in city, but not difficult to get to hotel and back to Station Square. Only a few minute drive.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such an awesome review. Our shuttle service offers convenient transportation to Station Square, Downtown, The strip district, Airport, and North Shore on non event days. We look forward to seeing you again soon.
Other trip Jan 29, 2015
Teacher
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Super nice hotel ! The staff was very friendly and helpful. Accomodations were excellent.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you for taking the tome to leave us such an excellent review. We look forward to seeing you again soon.
Other trip Jan 27, 2015
Lori
US
4.0 / 5Excellent
"Good value, convenient location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Second time staying at this hotel for convenient location, easy/accessible no fee parking, complimentary breakfast is much appreciated. Staff is pleasant and attentive, overall the room was comfortable but a few minor issues as far as cleanliness in bathroom were a disappointment.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a good review. We use your feed back to implement improvements for you our guest. I have passed along your comments to our housekeeping department. I hope you will come back and see us again soon.
1 night family trip Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Good Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room and everywhere were very clean, easy to locate and few minutes drive to downtown Pittsburgh. Keep it up
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a good review. We try hard to ensure each and every guest stay is as good as yours. We look forward to seeing you again soon.
1 night business trip Jan 20, 2015
Ucheuche
US
5.0 / 5Outstanding
"Excellent stay, great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a weekend getaway to Pittsburgh and the hotel was excellent. The staff was attentive and courteous, providing tips about Pittsburgh. Hotel was remodeled in the last year and very nice, clean, and spacious. Fresh fruit and flavored water on check-in. Hotel offers a free shuttle to downtown, airport which we didn't use but good to know. Only complaint is the room thermostat that did not offer a fan-only option (wall unit: only hot or cold air blowing) and somewhat thinner walls. Breakfast was as expected for Holiday Inn Express (yogurt, cinnamon rolls, eggs, biscuits/gravy). hotel is near airport and outside city proper but easy to get to and from downtown Pittsburgh.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such an excellent review. We are very proud of our renovations and are working hard to learn how to use the new thermostats. We look forward to seeing you again soon.
1 night romance trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel was just recently renovated and it looks amazing the workers are professional the rooms are comfy, there's a shuttle that you can pretty much take where ever you want to go. I can't wait to go back to pittsburgh and stay here.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such an amazing review. Come back and see us again soon.
1 night romance trip Jan 18, 2015
Anibal
US
5.0 / 5Outstanding
"Great hotel close to city"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This place was the perfect distance from the city with a fair price. They have a shuttle that can drop you off and pick you up too, so you can avoid parking fees. The continental breakfast is perfect to grab a quick bite before heading out for the day. Wide variety of options with a pancake maker. A few other hot items like eggs and sausage available (there was also bacon on our second morning). All rooms have a microwave and mini fridge. The hotel staff was very nice and accommodating. When arriving to our room, the toilet was noisily running. After I tired to fix the problem with no success, I called the front desk and they switched rooms for me. We ended up with an upgrade to a king suite. The pool was nice with ample seating to relax and watch kids swim. There was a security guard on duty on our Saturday night stay. I did not see her on Sunday night. I'm guessing they have had some more rowdier guests on weekend nights, because otherwise the place seemed safe. The walls are a bit thin, so it is easy to hear kids above you bouncing around.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a great review. We look forward to seeing you again soon.
Other trip Jan 20, 2015
Hollybeth
US
5.0 / 5Outstanding
"Perfectly suited for what we were looking for!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here to go to a Pens game- free shuttle there and back!
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a great review. Our shuttles are a great service. We look forward to seeing you again real soon.
Other trip Jan 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Expensive looking Hotel, Great on the wallet."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The only draw back was when we were there one weekend the elevators were down and we had to use the stairs to get to our room. They were nice enough to put us on the 2nd floor so we wouldn't have to go far up and down the stairs. But of course the kids loved the pool they had there !
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you for taking the time to leave us such a great review. We are very proud of our renovations and are so pleased to hear good feedback on it. The elevators are fixed, sorry about that. We look forward to seeing you again soon.
Other trip Jan 12, 2015
Shawn
US
5.0 / 5Outstanding
"A+"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic, Great Parking, Safe Area, Free Shuttle Service, Courteous Front Desk Staff
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Larry, thank you for taking the time to leave us such a fantastic review. We strive to ensure each and every guest experience is as A+ as yours. We look forward to seeing you again soon.
1 night business trip Jan 6, 2015
Larry
US
3.0 / 5Good
"Last minute option gone ok!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The elevators were slow and not enough, we used the stairs a lot to get to the 6th floor. In the morning I went to use the shower and there was no hot water. The room was clean as well as the hotel! Housekeeping was curtious!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us a review. We will use you feed back to implement improvements to better serve you our guest in the future. We hope you will come back and stay again soon.
1 night romance trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to stay 5 minutes from downtown Pittsburgh. Large clean rooms and courteous staff.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you for taking the time to leave us such a great review. We strive to ensure each and every guests stay is a good as yours. We look forward to seeing you again soon.
Other trip Jan 8, 2015
Jim
US
5.0 / 5Outstanding
"Our stay at the inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed for the Steelers game and was pleasantly suprised.The free shuttle was great and the staff was very helpful.Will be back next season
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a pleasant review. We look forward to seeing you next season. Go Steelers!!
1 night romance trip Jan 3, 2015
Jeffrey
US
4.0 / 5Excellent
"Christmas family get together."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotel. We arrived the day after Christmas to visit family. The location was within 10min of our families home. Staff was very friendly and helpful.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you for taking the time to leave us such a nice review. I'm glad to hear we could be your home away from home for the holidays. We look forward to seeing you again soon.
2 night romance trip Dec 26, 2014
Beverly
US
5.0 / 5Outstanding
"Overnight Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed for New Year's Eve! The overall stay was great, the room was huge and very comfortable beds. The breakfast the next morning was okay. Everything was cold but we were last getting there. I would stay here again. Close to Pittsburgh.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a great review. Remember breakfast starts at 6:30 and closes at 10:30. We hope to see you again soon.
1 night trip with friends Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"I Will Stay Again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We arrived after 11 pm and were greeted by a happy, friendly receptionist. Our room was spacious and clean (in fact, everything about the hotel was clean), and there were extra towels in the bathroom. The breakfast buffet offered adequate items from which to choose. I will definitely stay here again!
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a great review. Jocelyn is an amazing asset to our hotel. We strive to ensure each and every guest experience is as positive as yours. We look forward to seeing you again soon.
Other trip Jan 4, 2015
Sheryl
US
3.0 / 5Good
"Over priced Average Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel rooms are small. They are in desperate need of updating. Bed was rock hard. Television was small. Front desk person was polite.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you for taking the time to leave us a review. We just finished updating the entire hotel. We hope you'll come back and see us again.
Other trip Jan 4, 2015
Robin
US
5.0 / 5Outstanding
"Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleasant
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Nancy, Thank you for the short but sweet excellent review. We hope to see you again very soon.
1 night family trip Dec 29, 2014
Nancy
US
5.0 / 5Outstanding
"Fantastic hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a pleasant stay. Fantastic room (2 queen beds) and the breakfast was great as well. The free shuttle service to Downtown was of great help. Hotel was just about 3 miles from downtown. Service was great and there were few good restaurants in the vicinity
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Kumaresh, Thank you so much for taking the time to leave us such a fantastic review. We look forward to seeing you again soon.
3 night family trip Dec 30, 2014
Kumaresh
US
5.0 / 5Outstanding
"Fantastic Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Stay, Free Shuttle Service, Clean Room, Courteous Staff. A+++
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Larry, Thank you so much for taking the time to leave us such a great review. We look forward to seeing you again soon.
2 night business trip Dec 29, 2014
Larry
US
5.0 / 5Outstanding
"Very Good Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
More than the quality of services were the person. The staffers were very friendly with us! Thanks for all!!!
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a good review. Your welcome and we can't wait to see you again.
Other trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Steelers country"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was in town for Steelers game. Staff was friendly and helpful and even provided transportation to and from the game.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a great review. We look forward to seeing you next season. Go Steelers!!
1 night family trip Dec 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Overnight Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel and decor, large lobby and breakfast area. Room was very nice, pool is very small and no hot tub but exercise room was very well equipped.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a nice review. We look forward to seeing you again soon.
1 night family trip Dec 26, 2014
lisa
US
5.0 / 5Outstanding
"Clean, comfortable and relaxing stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really enjoyed our stay. The hotel was very clean and the staff was great!!!! The pillows were awesome. I will definately stay there again.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to write us such a great review. The pillows are awesome aren't they. Two soft and two firm extra large pillows make for a great nights sleep. We look forward to seeing you again soon.
1 night family trip Dec 20, 2014
Robin
US
4.0 / 5Excellent
"Great location for the Steelers game"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
In town for a Steelers game. Enjoyed the pool.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a great review. We hope you will come back and join us again next season. Go STEELERS!!
2 night family trip Dec 20, 2014
Andrew
US
4.0 / 5Excellent
"Birthday Trip: First Time in Pittsburgh"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
My roommate and I booked this hotel for my birthday celebration, and I really enjoyed my stay. The front desk concierge at check-in, an older gentleman, was SO nice! He spoke to us about his recent travels briefly while checking us in and was very eager to make sure we had a great stay.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such a great review. We strive to ensure each and every guest experience is a great as yours. Come back and see us on your second trip to the burgh.
3 night trip with friends Dec 19, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
The free hotel shuttle was especially nice - free ride to Station Square and back allowed us to take the Gateway Boats to/from the Steeler's game with no hassle... all the employees were very nice and helpful.
Genuine Expedia guest review
Other trip Dec 23, 2014
Jeff
US
3.0 / 5Good
"an average stay at an average place"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
short one night stay on a business trip. place was okay. nothing spectacular. i didn't have breakfast so can't comment on the quality there.
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
akash
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel was very clean and comfortable. The staff was all very nice and friendly and the hot breakfast was good and well stocked. I will use this hotel again when we go back to Pittsburgh.
Genuine Hotels.com guest review
2 night family trip Dec 6, 2014
Sheila
US
5.0 / 5Outstanding
"Very clean very reasonable would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotel very reasonable for the price extremely clean pleasant would definitely stay there again
Genuine Hotels.com guest review
2 night family trip Dec 5, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed for one night and wanted to be within close driving distance of downtown, this hotel was just a few minutes away. It's also outside of the tunnels so leaving the next day we were able to avoid the tunnels which was nice. The room was larger than expected and while we didn't use the complimentary breakfast, there seemed to be good options for that. There was a mini-fridge in the room which is very convenient!
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
Hannah
US
5.0 / 5Outstanding
"Close to everything hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel with a very good breakfast. The location is close to everything.
Genuine Hotels.com guest review
3 night family trip Nov 29, 2014
Russell
US
5.0 / 5Outstanding
"One of my best Thanksgivings"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I'm originally from Pittsburgh.I traveled with my kids and husband to see family for Thanksgiving. It was conveniently located for all of my family members. The hotel was spotless and the staff was more than accomondating. Breakfast was one of the best in any hotel I've been to. I would definitely stay there again
Genuine Hotels.com guest review
3 night family trip Nov 27, 2014
Steven
US
5.0 / 5Outstanding
"Steelers game"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We went to stay the night before a Steelers game. Got an amazing room. It was immaculately clean! Staff was super great to let us use the shuttle service for the game for free even though we didn't stay that following night. We would absolutely go back in a heart beat!
Genuine Expedia guest review
Other trip Dec 1, 2014
Crystal
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, clean room and very good breakfast.
Genuine Hotels.com guest review
1 night family trip Nov 28, 2014
Russell
US
5.0 / 5Outstanding
"Great place to stay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
GREAT!!! Very very nice clean comfortable room. And the hotel is close to many attractions in the city. I will definitely stay there again if I need a hotel in Pittsburgh.
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
Ernest
US
3.0 / 5Good
"Accessible king big but no upgrade."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
3 day stay during the Arctic Blast in a King Accessible room (just booked king), which was huge. Dim lighting in the room. Trouble getting hot water (temp guard for handicapped??) which was needed to warm up - there's some type of sensor to shut heat off when you're out and it apparently engages while we slept. Good breakfast and very courteous staff particularly housekeeping. Liked the shuttle availability but didn't use it.
Genuine Hotels.com guest review
3 night family trip Nov 16, 2014
Donna
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel great location! Will stay here again.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Great for Business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great no issues no problem, everything was clean! it was booked on the fly and everything seemed just fine!
Genuine Hotels.com guest review
1 night business trip Nov 11, 2014
Sean
US
4.0 / 5Excellent
"We like amenities."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very happy with the room, but why no fan in the bathroom? The free shuttle is a nice touch.
Genuine Hotels.com guest review
1 night romance trip Nov 9, 2014
John
US
4.0 / 5Excellent
"Great Value, Comfortable Accommodations"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Just an overnight to look at colleges in the area. The staff was very courteous and helpful. The neighborhood seemed to be a business district - but it is VERY convenient for easy access to the highway. Excellent choice if you don't want to pay downtown Pittsburgh prices.
Genuine Hotels.com guest review
1 night family trip Nov 10, 2014
Janet
US
5.0 / 5Outstanding
"Eat and stay here!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Best complimentary hotel breakfast I've ever had!
Genuine Hotels.com guest review
2 night family trip Nov 7, 2014
Rachel
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Went for Steelers game, great staff, got us to and from game on shuttle. Got us to and from airport on shuttle as well. Will stay there again.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you for taking the time to give us such a great review. We look forward to seeing you again soon. GO STEELERS!!
1 night trip Nov 2, 2014
Jeff
US
5.0 / 5Outstanding
"Nice property recently updated."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a very nice property which has been completed updated. Good breakfast. Did not use the pool but it looked very nice. The rooms are large and comfortable to work from. The property is kinda remote and not really within walking distance to any eateries. The hotel does offer shuttle service and food delivery options.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you so much for taking the time to leave us such an excellent review. We are very proud of our renovations we even won a renovations award from IHG Hotel group. We look forward to seeing you again soon.
Other trip Nov 3, 2014
Steve
US
4.0 / 5Excellent
"Business Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Shuttle services were late several days.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Pittsburgh West - Greentree
Thank you for your comment, we can only improve when we receive honest responses from our guests. We are continually trying to improve our responsiveness on our shuttle services.
5 night business trip Oct 19, 2014
A Traveler
US
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