"Good value for the Price"
Friendly workers, helpful, not so close to town so you need transportation. The room was clean but I found the bed to firm and somewhat uncomfortable. Some of the quests commented on having a good dinner at their restaurant, the breakfast was just ok. I have stayed their numerous times for the value but wouldn't do high season rates.Genuine Expedia guest review
"Great little vacation spot"
I had a great time here, and I will be coming back for sure. The staff was great and friendly.Genuine Expedia guest review
The hotel staff were fantastic. Donna was super friendly made our stay very comfortable. I would definitely go back. It is very close to newport , which is a great little New England town. The shopping was incredible! The hotel was a great price , very clean and the restaurant in lobby was delicious.Genuine Hotels.com guest review
We had a very pleasant stay , the staff was exceptional and we would definitely stay there again.Genuine Expedia guest review
"Very convenient location"
We were there to run the Pell Bridge race so the location was perfect. Out of the way of the throngs of traffic and people. We had a lovely dinner less than a mile away at Mama Leone's. The room was much larger than we expected and it was great. The beds were comfortable. The only negative is that the microwave/frig unit was ticking like a clock the […] ENTIRE time!! We tried to fix it ourselves but couldn't find where it was coming from. It was extremely annoying. That said, we've already booked our room for next year's race!! Read moreGenuine Expedia guest review
hotel was clean but slighty outdated.. staff was friendly and room was cleanGenuine Hotels.com guest review
"Nice Hotel and priced right"
Convenient to downtown Newport and Newport Grand SlotsGenuine Expedia guest review
Close to downtown newport without paying the prices downtown!! I'll definitely stay there again!Genuine Expedia guest review
The hotel was older and it smelled like an older hotel. We were put on the 3rd floor of a separate building and there was no elevator. In their favor, the beds were very comfortable and the bathrooms were clean.Genuine Expedia guest review
We could hear EVERYTHING. People walking & rolling luggage in the Hallway. Could hear the water faucets from adjoining rooms. Never agsinGenuine Hotels.com guest review
"Great place to stay"
I loved everything about this place, no complaints at all.Genuine Hotels.com guest review
"A lot of bang for your buck!"
The whole experience was A-1, like everything else in Newport, RI. I was pleasantly surprised by the large restaurant and sizable bar in the center. Breakfast is available all day. A big plus for me who dislikes having to get to breakfast by a certain time. The wait staff was efficient and pleasant and the food quite good. The manager responded right […] away to my suggestion that the radio be turned off or down. It was competing with the TV. Dining should be a relaxing event. The desk clerks were totally helpful, responding right away to our request for list of TV channels. I forgot to leave the housekeeper a tip. We stopped on our way out of town to rectify this. The desk clerk looked up who served our room. She then searched for the pink envelope in which to place our tip and assured she would give it to Isabella. The Mainstay Inn is conveniently located only a mile or so from the Naval Base and it was easy to go anywhere we wanted to go. The price was definitely right! The most reasonable in Newport. Read moreGenuine Expedia guest review
"Clean and comfortable"
This may not have been the fanciest of places, but the room was clean and the bed was very comfortable! Bathroom was old but clean. No complaints given it was one of the more affordable hotels in Newport.Genuine Hotels.com guest review
"Serviceable and affordable"
Stayed for one night while visiting the area. It is a no-frills place, located off the center of town by a five-minute drive. It's location is not really walkable from the main area of attractions. Overall, the hotel was somewhat dated and worn, but clean enough to be serviceable. No great amenities or extras. Booked to have a place to sleep that night […] and found the beds to be comfortable. Check-in and check-out were quick and efficient, but nothing special, or particularly pleasing. One staff member advised that the only ice machine was located near the lobby, however, another nearer one was to be found down the hall from our room. Read moreGenuine Expedia guest review
"This is Newport?"
The Hotel made me feel like I was staying in a motel in 1980's Wyoming, not Newport, Rhode Island. Rooms were just a bed and maybe 2 pieces of furniture. Carpet was stained. Wallpaper peeling. Needed to drive from the lobby to another area to get to my room. Cab ride to downtown Newport - can't walk. Location beats staying in Middletown, though.Genuine Hotels.com guest review
"A quick overnight close to Newport"
The hotel is aging. There was a definite musty smell in the hallways but our room was very clean. The beds were comfortable, too.Genuine Expedia guest review
"Decent hotel close to the Navy base"
Stayed here for my son's graduation from OCS. The rooms were clean and quiet and conveniently located close to the Navy base.Genuine Expedia guest review
"Inexpensive and convenient"
The hotel is close to the Naval Base and not too far from downtown. It was clean, the staff was friendly, and it was convenient. The walls are a little thing, but for the price it was a good night's stay.Genuine Hotels.com guest review
"I guess we got what we paid for."
This is a big hotel in various stages of renovation/repair. We got our room for a low price, and I guess that's why were sent to the Siberia of the wing that appears to have gone untouched since about 1974. The wing was oddly attached to the rest of the hotel by a ramp and a couple of steps. No refrigerator or microwave (which I noticed were included […] in the rooms I walked by in the wing closer to the desk), no pictures on the wall, REALLY old furnishings and lamps (again, newer stuff in the other rooms I could see in as they were being cleaned). But everything worked, the bathroom was clean with good water pressure, nothing awful. We only stayed one night, so it was okay for it's purpose. Read moreGenuine Expedia guest review
"Great place to stay during graduation!"
I was in town for three days for my husbands OCS graduation. I wanted a hotel that was close to the navy base, clean and comfy, and very affordable. This hotel was all three. It is just a couple of miles from the Navy Base (pretty much a straight shot). Here are some of the Pros: My room had a ironing board, mini fridge, and microwave. In my standard […] king size room I felt like I had lots of room for two people. The bed was clean and soft. Room service is available. The hotel's on site restaurant and bar are conveniently located on the ground floor. CONS: I did have to lug my suitcase up a few incoviently placed steps. If you have elderly guests or have a hard time lifting your suitcase you may want to take that into consideration. I found the staff to seem uniterested and not entierly friendly. Some small maintenance items stood out to me like wall paper starting to peel, paint overspray in the tub, and I felt like the hotel map inside the room could have been more accurate. Over all this was a nice hotel and I would definitely recommend it especially if budget and/or location is a factor for you! Tip: if you are going in the fall/winter months I would not upgrade to a balcony suite. It is very cold in Rhode Island especially so close to the water and the view is mostly of the highway. Read moreGenuine Expedia guest review
"Nice hotel; helpful staff"
Nice hotel, nothing special. Was priced right for an ordinary place to stay. Hotel staff helpful and pleasant to talk to.Genuine Expedia guest review
"Night out in Newport with the girls"
I just recently last weekend - 10/19/13 stayed at this hotel and it was PERFECT for what we needed. Shuttle to where we wanted to go - room was fine. Hallway was a bit out dated and the lobby was a bit musty smelling but the front desk staff was AWESOME. Saturday night we did start and end the night with Craig in the bar and he was so pleasant and friendly […] and welcoming !!! However STAY AWAY from BREAKFAST !!!! I honestly have never been treated so poorly in my life. Group of 4 of us got to the door and were glared at and almost seemed like we were bothering " a young woman" who appeared to be the seater and she yelled across the bar CAN I HELP you ?? Umm hi can we sit anywhere ? SIT THERE is what we were directed. We sat down and "the young girl" sat another party pleasantly with menus - we had to then ask for menus and were not greeted or spoken to but the menus were thrown on the table - sorry I work too hard for my money to spend a dime with her on her shift - we left - too bad we were really excited for a good breakfast and this girl completely put a damper on the stay ! There are plenty of other places for breakfast in the area where u will be treated right ! Read moreGenuine Expedia guest review
"close to all if you have a rental car."
The staff was excellent in accommodating our needs and requests. The manager was very professional and caring. We had a problem with our first night, but the manager took care of it and made up for it.Genuine Hotels.com guest review
"Close to attractions"
We did ask for a smoking room and never will again. We were put on the bottom of the hotel next to the laundry so it was quite noisy. The room smelled horrible!!! When we sat on the edge of the bed, the frame was too small for the mattress and one almost fell off. Bathroom was clean. The hotel staff was nice. No internet service in the basement either. […] One had to chase down the waitress for a second cup of coffee in the morning. Read moreGenuine Expedia guest review
"worst hotel I stayed at"
While the hotel is at a good location, not too far from downtown Newport, and was the cheapest I could find at that time, the overall stay experience was TERRIBLE. Our rooms were at the very very very end of the wall way, it was creepy...and floors were not leveled, the hall way smelled terrible. The rooms smelled funny as well. And even our rooms […] were at the non-smoking side of the hotel, the hall way still smelled like cigarette. You can hear people talk, walk from the room above and the ones next to you. The elevator didn't really work, the door couldn't get closed. And the staff didn't even bother to check, they just said "give me 3 minutes or so, the doors will closed".. The beds had hair all over and the room was just filthy :( I didn't expect much from a Best Western but I didn't expect to be this bad... Read moreGenuine Expedia guest review
"Handy older property"
Good location, needs remodel but comfortable room. Ours had a nice little deck. No free breakfast when booking via Hotels.com. Decent rate hotel taxes in Newport are outrages if properly quoted nearly 50% of room rate.Genuine Hotels.com guest review
Bottom floor needs a total upgrade.Genuine Hotels.com guest review
Visible mold. Mildew. Foul odors associated with both. Foul odors I couldn't associate with either. Peeling wallpaper. Shoddy repair work. Across the street from a casino. For some, good. For me, bad. Not far from downtown Newport but outside of the downtown traffic. The front desk and restaurant were presentable. The rest of the building was not. If […] the rooms were 50 dollars a night, they'd be worth it. The rooms weren't 50 dollars a night. Overall: not worth it. Sleep in your car... or with a stranger. Read moreGenuine Hotels.com guest review
"WAS PLEASENTLY SURPRISSED WITH THIS HOTEL"
NICE CLEAN AND COMFORTABLE, CLOSE TO ACTIVITIES, GOOD FOOD AT REASONABLE PRICESGenuine Expedia guest review
"Quick visit to Newport"
We had a quick, one night stay in Newport. Hotel shuttle to downtown was good. Had a nice dinner at the restaurant.Genuine Expedia guest review
""Cash Free Zone""
This hotel does not accept CASH !!!!!!!!!!!! I did not plan to be required to pay upon check-in with a bank or debit card,and stood there with cash in hand to pay for my room. Instead I was told it was "policy' to require a credit card payment and refuse cash. When I objected that I did want to debit my bank card, I was told that I could leave my bank's […] fax number with the manager and within 3-5 days, a fax would be sent telling my bank to refund the debit because I paid when checking OUT. Who keeps their bank's fax number on hand, anyway??? Moreover, in no way was I going to risk some kind of mistake on someone's part and end up paying for it twice. Plus, I left at 5:30 am the next morning, and there was no one at the front desk, anyway. So, I left it on the card. The young lady who checked me in was very pleasant, and I told her I knew it was not her fault. However, that hotel's policy of refusing cash is the most ludicrous business decision I have ever heard of in my life. Read moreGenuine Expedia guest review
Lovely hotel; clean, great service, wonderful location. Book with confidence.Genuine Hotels.com guest review
"Expensive for what you get..."
But that's Newport, I guess. I would expect to pay around $60 for that chintzy room in most places. My only specific complaint is that the room was damp and swampy. Also, I've never seen such institutional looking hallways--cold tile floors and dim flourescent lighting.Genuine Hotels.com guest review
"Good hotel, good location"
Well organized and clean hotel, near Newport main area. The price is fair with a good restaurant. Of course, it's not a top five star but good enough a weekend or few days, specially for those that will spent most of the day in the city.Genuine Expedia guest review
I was quoted one price online and received another price after staying at hotel.Genuine Hotels.com guest review
"Great stopover on the way to the Cape."
Very comfortable. Near our favorite restaurants on Long Wharf.Genuine Hotels.com guest review
"everything is fine"
I recommend here as a not bad place to live. Not far from downtown and sweet interior and services.Genuine Expedia guest review
"Nice hotel and less costly than others in the area"
Nice stay for the price. Breakfast in the restaurant was not very good.Genuine Expedia guest review
"Decent hotel close to all the Newport attractions"
Stayed two nights and enjoyed our stay. Easy to get to all the attractions around Newport. There was no fan in the bathroom and the shower leaked but other than that we were happy with the room.Genuine Expedia guest review
It was very nice the hotel staff were polite and courteous. I do think that the hall ways leading to each room are in dire need of new carpeting and paint. The room we stayed in had permanent black stains in the bath tub, other then these two negatives everything else was fine.Genuine Expedia guest review
experienced a horrible smell in our room similar to old stale tobacco, in a non smoking room, our friends down the hall experienced the same thing, other wise the room was fineGenuine Hotels.com guest review
"Close to mansions & good dining."
Ok for our purposes, but a little pricey.Genuine Hotels.com guest review
"Ok hotel for the price"
Didn't like the fact we had a long walk from the lobby and I was on crutches and had to walk to the end of the hotel because there wasn't another elevator close to our room. Also, they did not have our reservations which were booked the same day on-line. Thank goodness I brought the confirmation with me.Genuine Expedia guest review
"Not up to standard"
Just not up to what I have come to expect from a Best Western.Genuine Expedia guest review
"Over allVery Pleased"
Pleasing.... Would go back .. Close to everything if you have a carGenuine Expedia guest review
Clean enough as exceptedGenuine Hotels.com guest review
"Best Value in Pricey Newport"
We booked this room at the last minute when we decided to go to the Newport Boat Show. Although ideally it would have been great to be able to walk to the waterfront, I wasn't willing to pay the big bucks for a room there. We opted instead for The Best Western. The parking was free (unlike the pricey waterfront hotels) and they had shuttle service available. […] We checked in late at night. Our room was enormous, very clean, and quiet. The king bed was the most comfortable I have ever slept in, in any priced hotel. The pillows were soft and plentiful. The climate control worked well-we needed AC and it did not cycle or make a disruptive sound during the night. We both slept well. We ate breakfast in the restaurant downstairs-a flawless experience from start to finish. We had coffee within seconds of being seated (no wait, on a weekend); our server was cheery and efficient; the food came out in under ten minutes and it was delicious and fairly priced. Coffee refills seemed to appear out of nowhere before the cup was half empty. Meanwhile our friends at a pricey hotel on the waterfront didn't fare nearly as well. I highly recommend this hotel. Even if you have to drive downtown and park it's still a great deal. Read moreGenuine Expedia guest review
"Clean room scary hallways"
The hotel room was perfectly fine, nice clean bedding and proper shower. The hallways and hotel overall though...yikes!!! Sort of cloudy appearing hallway with carpet from 200 years ago. Sketchy appearing. Not at all modern they need face lift. But for cheap place to stay for one night the room was just fineGenuine Hotels.com guest review
"really needs to be cleaned and updated"
This hotel is run down. The smell of the hallways and the rooms were hard to get over.Genuine Hotels.com guest review
"close to all tourist attractions"
the stay was great the weather however didn't want to cooperateGenuine Hotels.com guest review
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