A bit if construction so the pool wasn't open. But a beautiful setting and very convenient.Genuine Hotels.com guest review
"Prob one of the best motels I have ever had."
If you guys are driving through highway 1, it is a reasonable place to stop and spend a nightGenuine Hotels.com guest review
We will stay here again, no questions asked. The rooms are clean, large, and the beds are comfortable. Central location to whatever you want to do, and really easy to get on and off the 101.Genuine Hotels.com guest review
The hotel was average and we might have liked it more if their pool renovation was done like they said it would be. Our kids were looking forward to the pool and they said their renovation would be done by the time we came but it wasn't.Genuine Expedia guest review
"Nice place for one night stay"
Check in was very easy and the manager was great at explaining where the room was and the breakfast. Remote did not work for changing channels but that wasn't too bad a problem. Room was clean and neat and quiet so no complaints.Genuine Hotels.com guest review
It is a really nice hotel and I have a lot of fun here. By the way it is a really nice small town.Genuine Expedia guest review
beautiful location, but rooms were dated. Elevator had dirty carpets and an odor. we were informed that there was construction monday through friday, we did not realize that the pool and hot tub were not usable.Genuine Expedia guest review
"Great Location / Guest Room Tired"
Over the years we have stayed at this property many times, but it has been 5 years since our last stay. They are remodeling the pool area and the grounds are in good shape. This was the first time we did not book our room directly from the hotel. I included a request for one of the rooms overlooking the pool in my reservation. Upon our arrival, I was […] told we booked our rooms through a third-party site, got a very good rate and the room we requested was more expensive. No offer to upgrade. However, as I was walking away, I was told the room type we requested was $60/night more. We received a ground-floor room with the front door facing the center parking area. This room was smaller than other rooms we had stayed in. Each night the parking area was noisy with late arrivals and conversations - really, it sounded like they were in our room. The room overall was clean - some spots on the carpet and it could benefit from a good cleaning. The bedside furniture was old and scratched. Read moreGenuine Hotels.com guest review
"Left my home comforts and missed them"
Well, I wish I could give it a better rating. First the pool was non-op and this was disappointing. The buildings are in good shape and not run down looking, but as we entered the non-smoking room it smelled heavy of cigarette smoke. I would suggest to owner to pull the old carpets out before calling it a non-smoking room. I believe they are in the […] process of remodeling the BW, if not I will not be going back. Great potential upon the finishing of ALL remodeling. Read moreGenuine Expedia guest review
"Great for Central Coast Exploration"
Our 2 day stay was comfortable and quiet - away from freeway. Lobby very welcoming with good decor.Cookies and coffee. Close to excellent restaurants in Pismo and Grover. Breakfast OK. Pool and spa not yet ready for use - only downside. Would stay there again.Genuine Hotels.com guest review
"Nice weekend stay"
My family and I had a nice weekend stay. From the moment we checked in, the receptionist was very friendly and helpful. The room was comfortable and clean. It had a microwave oven and refrigerator which came in handy. They provide a decent breakfast (waffles, cereals, yogurt, bagels, hard boiled eggs, juice and coffee) I would definitely come back and […] stay again. Read moreGenuine Expedia guest review
This was my 2nd stay.Really nice. The gardens and rancho old California décor is perfect for the central coast. Very nice staff and good breakfastGenuine Hotels.com guest review
disappointed in the noise from the refrigerator and that the pool was not in operation. especially since it was hot. llstaff were very nice no complainstGenuine Hotels.com guest review
"Nice Outside, Tired Inside"
Not as nice as most of the Best Westerns we have stayed at in California. The exterior and lobby looked great. The room was in need of updating. Mold in the shower, paint chipped on door jams/doors/etc., light burnt out, dead bugs on shower floor, so lots of little things, no big things. Bed was okay, parking lot cramped. I would not stay here again, […] too many other good choices. Read moreGenuine Hotels.com guest review
It was a enjoyable stayGenuine Hotels.com guest review
Good experience & good value for the moneyI may suggest to add one extra conforter in the room, for the person sensitive to cold.Genuine Expedia guest review
i should have gone right back to the front desk and ask for another room but I didn't. It was very musty and I thought putting the AC on would solve the problem. It did not. I don't know if they just cleaned the carpet or what but very musty odor. Room was spacious. Shower pressure was poor.Genuine Hotels.com guest review
"best hotel in a long time"
It was great overall. Very large and extremely clean room, good mattresses, absolutely lovely interior and stunning pool area. It was very quiet and we slept so well, great breakfast in the morning with inside and outside seating. Would have stayed longer and will definitely be back.Genuine Hotels.com guest review
"Hotel needs to be renovated and cleaned"
The location was convenient to Pismo/SLO, however the hotel was really run down. At first glance, the lobby was really nice, and the pool was decent. Unfortunately I didn't notice that the pool was closed for renovation during our stay. That said, I didn't see any renovations happening in the pool, except for a bit of torn up concrete in what looked […] to be a decorative fountain area at the corner of the pool. Our room was huge, and the bedding was nice and clean. Unfortunately, one of the sinks in the double sink bathroom was completely clogged, the shower doors were rickety, and the most disturbing was that after letting my 13 month old son crawl around on the carpet to play for just a few minutes his knees and feet turned black with dirt. I showed a photo of this to the manager upon check out, and all I was told was "they would let their housekeeper know". Hm, not satisfactory. We won't stay here again. Read moreGenuine Hotels.com guest review
My only complaint is that this place uses a very strong-smelling disinfectant in their rooms. It was only on the night after I left, when I could still smell the scent on my pajamas, that I realized that it was the same horrid odor I used to smell when I visited a nursing home! On the positive side, they upgraded me (at no charge) one level because […] they had run out of the normal rooms with the king bed I'd requested. But that smell.... Read moreGenuine Hotels.com guest review
"No Sleep For The Weary"
This hotel has superior room layout, a quiet environment, and an adequate breakfast offering. The staff is courteous and efficient, and the room is clean and well appointed. So why are we so disappointed with The Casa Grande? Simple: If the bed mattress is so bad that you can't sleep, that you wake up in pain, then all other site features are unimportant. […] Don't go here. Read moreGenuine Expedia guest review
"Comfort and delightful"
Great restful night, even the other guest were friendly.Genuine Expedia guest review
"Very comfortable and well maintained property."
Hotel was very clean and staff very friendly. The breakfasts were good. Much better to go upstairs in the family room for it. Close to shopping, not far from beach. Would go again.Genuine Expedia guest review
Hotel was very clean. Service was great. Would have been excellent but pool was out of service due to remodeling.Genuine Hotels.com guest review
The Casa Grande Inn is in the midst of remodeling the pool spa and gym, so they weren't available at this time but we enjoyed the beautiful well manicured grounds and large room with fresh duvet covers, no dirty comforters here. The rooms had a small refrigerator, coffee maker and microwave. Breakfast was included and quite a variety of fruits cereal […] muffins, toast and even a waffle maker! The front desk staff were very courteous. What more could you need? Read moreGenuine Hotels.com guest review
"Nice hotel close to local activities"
Nice clean room, good location, friendly people serving us. Close to beach, golf and old town for shopping and eating. Also close to Pismo beach. Was a nice 2 days on our way home from napa.Genuine Expedia guest review
"Good service but pool was out of order"
Friendly and helpful staff. Was updated to a two room suite which was appreciated. Rooms were clean but out of date. Hotel could use a refurbish.Genuine Hotels.com guest review
Overall this hotel is decent but it could have been better. I am not talking about the stray hair on the bathroom floor or the slow draining tub. What i mean is this, in the world of hotels where there are so many to choose from there has to be something that sets them apart other than price, cleanliness, service or location. This hotel could have done […] something to set it apart from all the other midpriced, average hotels. Not talking about anything crazy here that would increase rates but just something different. Since the decor is Mexican how about a Margarita Happy Hour in the lobby or complimentary chips and salsa in the rooms or a Mexican continental breakfast instead of the usual fare...just askin for somthing a little different. Read moreGenuine Hotels.com guest review
We enjoyed this stay! The room was large and nicely decorated. The lobby and the grounds of this hotel are beautiful. We will stay again.Genuine Hotels.com guest review
We would use again, very clean, employees friendly, and a great location.Genuine Hotels.com guest review
"Would stay again"
I liked the room, the staff, the breakfast. It was comfortable and I got a free upgrade, which was nice though I couldn't really take advantage of the space since I arrived late and had to check out fairly early.Genuine Hotels.com guest review
"Great location, great hotel"
This hotel is beautiful, it's minutes from Pismo Beach, and it's surrounded by restaurants and outlets. You won't die of boredom or starvation.Genuine Hotels.com guest review
"Pretty architecture, much nicer than a usual B.W."
Close to everything, pretty buildings, fancy lobby, rooms clean enough, hotel was going through some renovation so no pool or spa. Upgraded blankets would be nice, other than that, it was very pleasant.Genuine Expedia guest review
"Rude overburdened staff"
Hotel apparently really malcontent about working there.Genuine Hotels.com guest review
Excellent in all respects!Genuine Hotels.com guest review
"3 rd floor only!"
It's a Best Western! Nice, clean, free parking and internet. The only thing I would recommend to get your room on the 3rd floor! Because of the very very thin walls! (there are elevators).Genuine Expedia guest review
"Very nice stay"
I would stay again! Very nice and quaint!! Comfy bed and good breakfast. Nice staff as well.Genuine Hotels.com guest review
100% satisfied! Clean room & courteous staff.Genuine Hotels.com guest review
"Good value hotel in Arroyo Grande"
Spent one night on our way to Santa Barbara. We got a very large room with two queen beds. We enjoyed the breakfast.Genuine Expedia guest review
Everything was great! We would absolutely stay here again. The only thing was the pool was being remodeled during our stay.Genuine Hotels.com guest review
Not what was expected, Obviousely except the lobby of the Hotel/Motel everything else including their Breakfast rates as one (1) STAR Motel, I will never go back to this place , and funny thing is calling it Best Western Plus I hope people read the revies ,not what I did Not DOOOOOOOO!!!!!!!Genuine Hotels.com guest review
"Great for Big Family"
The hotel itself is a bit outdated, but clean. Our room was large and had plenty of room for a roll away. We were disappointed the pool was under construction.....better check that next time I book a hotel! Staff was friendly and helpful. Enjoyed our stay!Genuine Hotels.com guest review
No complaints. We will stay here again anytime we are in the area.Genuine Hotels.com guest review
The pool and spa area was completely under construction which was a disappointment. Sign at front desk said under construction until Memorial day. Front desk staff was nice and pleasant.Genuine Hotels.com guest review
"Always a great stay"
I've stayed at this hotel at least 4 times now and it has been a pleasure. Nice and comfortable, quiet, large rooms, and easy to get to - right off the highway. The restaurants in the area are not much to my liking (too much fast food) but this location is really the perfect spot to stop on a halfway journey from NorCal to SoCal. Recommended.Genuine Hotels.com guest review
We stayed here befor my triathlon and it was nice bed was comfortable the only inconvience was they didn't notify us that the pool was unavailable ahead of timeGenuine Hotels.com guest review
"Conveniently located hotel"
We arrived to the hotel at about 11:30am although check-in time isn't until 3:Pm we were able to check in early. We were also given coupons for the local Steakhouse located less than 1 mile from the hotel which came in very handy. The staff was very attentive and courteous to our needs, there is plenty of parking and free full breakfast served until […] 9:30am. The property is beautiful and very well maintained, the only downside during our stay is the Pool and fitness center were closed for renovation. Read moreGenuine Expedia guest review
As always very pleased. Have stayed at this location many times and will continue too.Genuine Hotels.com guest review
"Easy off and on 101"
TV was horrible bad screen. It needed to be replaced. We only stayed one night. Good seafood restaurant within walking distance. All in all not a bad experience. Ok breakfast.Genuine Hotels.com guest review
"Better than expected."
My room was large and clean. All of the staff that I encountered were incredibly friendly and helpful.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )