"Unexpected upgrade sealed the deal"
This hotel was on my route and perfect for a one night stay. Night clerk upgrade my room to a suite for no charge and the room was quite large and very clean. Hotel has not been renovated lately but for a overnight trip it's still a nice place.Genuine Hotels.com guest review
"Good. Good. Good."
Clean and comfortable bed. Carpets could use cleaning. Front desk service was ok not extremely nice, ladies serving breakfast were nice. Breakfast was good. No complaints.Genuine Hotels.com guest review
"Outlet, Pismo Beach"
Great location, great price, and rooms are clean and comfortable.Genuine Hotels.com guest review
Came to stay here for my anniversary and it was beautiful. The front desk was awesome and very clean and good housekeeping.Genuine Hotels.com guest review
"Enjoyed our stay"
Rooms are comfortable although the bed was a little past needing replacement but not too bad. Had a table and chairs, plenty of lighting, and was pretty quiet overall. Would stay there again.Genuine Hotels.com guest review
"Always a good stay."
I have stayed at this hotel on business and on weekend vacations. Never disappoints- very consistent. Everything is within a short walk, restaurants and stores. Off season rates are great.Genuine Hotels.com guest review
My boyfriend and I absolutely LOVED this hotel! It was clean, beautiful, well maintained, and the staff was great! The view was just amazing, and the hotel was decorated beautifully. We got there around 10pm and there were white twinkle lights on the bridge outside by the waterfall...this blew me away! Would DEFINITELY recommend this hotel to other […] s! Read moreGenuine Hotels.com guest review
"near hwy 101 close to Pismo beach"
Very comfortablr motel, good breakfast. Near restaurants. I would stay here again.Genuine Hotels.com guest review
My son and I were on a college campus touring trip and I booked this room for our stop at CalPoly San Luis Obispo. The rates were reasonable and the reviews were excellent. When we arrived, I was surprised at how huge the room was. We usually travel with our family of 5 and often have trouble finding rooms to comfortably accommodate us all- this room […] would have been great. It is an older property but very well maintained and clean. The bathroom was clean and had a 2 sink vanity and a large shower with a door, not a curtain. The room had a microwave and a mini-fridge which is always nice. The beds were very comfortable and had plenty of pillows (4 on each bed). Also a big plus is the thermostat controlled air conditioner/heater. The only bad part of the room (and it was really just an annoyance) is the water temperature in the shower fluctuated quite a bit. Overall, we had a great stay. Read moreGenuine Expedia guest review
"Comfortable hotel w/great staff & awesome location"
When we got there we were attended to quickly but efficiently! Then they gave us great suggestions with coupons to local restaurants! Had a nice little map and directions on where things were and nice options for breakfast! Room was cozy with awesome cleaning crew!Genuine Expedia guest review
"Nice hotel but nothing much to do around us"
Everything was clean. Upon arrival to the room, it smelled of bleach… Which my bf really liked, smell of clean. The free continental breakfast in the morning was a nice touch. Waffles, boiled eggs, bagels, toast, fruit, yogurt, coffee, oatmeal, and juices.Genuine Hotels.com guest review
"LARGE, COMFORTABLE ROOM"
The hotel was quite roomy with a refrigerator and microwave. The bed was extremely comfortable. The breakfast was good with a large selection of items. This is just a short drive to Pismo and the beach area.Genuine Hotels.com guest review
It was a pleasant surprise because of the price. The room was comfortable, nice bed, pool, jacuzzi and nice breakfast. This makes the ratio price / benefit very reasonable.Genuine Hotels.com guest review
"Nice place to Stay!"
Very nice property and the Personal was really helpful and friendly.Genuine Hotels.com guest review
"Old World Charm for a Decent Price"
We liked the old Spanish California flavor. Good price, comfortable beds.Genuine Hotels.com guest review
Got free upgrade very nice placeGenuine Hotels.com guest review
it went wellGenuine Hotels.com guest review
"Great Hotel for the value"
Check in personal were very friendly. Room was very clean. The bed could have been just a slight firmer for what we are used to but it was comfortable and we did get a good nights sleep. This would not keep us from staying here again. The breakfast was standard continental with very friendly staff that constantly kept the tables cleaned and the food […] well stocked at all times. We will use this hotel from now on when we are in the area. Read moreGenuine Expedia guest review
"Very convinient and comfy."
We wished we had found it earlier.Genuine Hotels.com guest review
Arrived on Super Bowl Sunday, after a day driving up from LA and needing to spend a night as our house was being tented. Being locals we've driven by the facilities always wondering what they were like. Quite surprised by what we found. We stayed in the "California Suite", enjoyed the in-room jacuzzi, and spacious accommodations Aside from finding a […] dinner in the refrigerator from previous occupant and the heater being inop (they supplied two electric heaters that worked fine). Would recommend this Best Western if you're looking for a place to stay and experience the Central Coast. Our suite rate was about double the regular room rate, but still under $130, very reasonable in our opinion. Read moreGenuine Hotels.com guest review
"Clean, convenient, and pretty basic."
Most important, the room was tidy, clean, and pretty quiet. So for a quick overnight, it was certainly adequate given the good deal that we got on hotels.com. There were a couple things for them to work on, however. First, the Wi-Fi didn't work. We tried with four different devices (two phones, a laptop, and a tablet, and not all at once). Our devices […] said we were connected, but we were unable to do anything - send or receive email, open a webpage. The signal was there, because one email that I tried to send eventually sent, after about 10 minutes. But it was either way too weak or way too overburdened by multiple guests trying to use it at the same time. We called the desk and all they said was "it works." Uh, nope. Second, the breakfast room was a disaster. Tiny space for a hotel with, what 200 rooms? The only hot food was a waffle maker, which is silly, because that take 5-10 minutes, and merely creates a crowd. To make things more efficient, they'd be better off with only cold stuff, to keep the line moving, or, honestly, to just get rid of the free breakfast. All I managed to get was a cup of coffee and my wife grabbed a yogurt, and then we got out of there because it was a zoo. Still, that took 15 minutes. Lots of folks got to the front door and just turned around and found their breakfast elsewhere. This alone wouldn't dissuade me from staying here again - I'm just suggesting that they reconsider this aspect of the place. Read moreGenuine Hotels.com guest review
"Clean rooms and a friendly staff."
The entire hotel was clean and the lobby was decorated in a tasteful western/cowboy theme. The rooms were also clean and up to date. All the members of the staff I encountered were nice and very accommodating. My 10 year old appreciated the heated pool (outside temperature was 57). The only reason I gave it 4 stars, is because the breakfast area is […] too small. There are only 2 waffle stations and everyone is bumping into each other. Read moreGenuine Expedia guest review
All good, it tue beantragt Tool gets to full which can happen, it's not super big just take it outside :)Genuine Expedia guest review
"Visit to Arroyo Grande"
Spent the weekend on Arroyo Grande. The hotel is perfectly located between the historic downtown area and a few minutes from the beach. Can't beat it.Genuine Expedia guest review
"Comfortable, cozy, family atmosphere"
Stayed one night on my way to LA. Traveling alone and felt safe, comfortable and family atmosphere. Breakfast was good with great staff, friendly and helpful!Genuine Hotels.com guest review
"Location good for me"
Very easy check in. It has an extra nice breakfast area with a person in attendance. The location is easy close to on and of ramps for Highway 1Genuine Hotels.com guest review
"On the remote chance you'll stay here"
TV remote did not work. Informed hotel desk and they tried to get it to work but no luck. However they did refund $20 for the trouble.Genuine Expedia guest review
"26 Jan 2014"
Very comfortable, great location and nice free breakfast.Genuine Hotels.com guest review
"Beat western nice stay"
No issues at all. Good choice.Genuine Hotels.com guest review
Close to beach, shopping, restaurants, and entertainment. Clean and comfortable. We have stayed here several times and have been completely satisfied each time.Genuine Hotels.com guest review
The room was clean and staff friendly and helpful. The bed was very uncomfortable. The furnishing need to be upgraded but the room was very large. The breakfast was very sparse. Cold cereal, bananas, apples and yogurt were the main course. Save your money and go out for breakfast. I will try another hotel when staying in this area again.Genuine Hotels.com guest review
It was a very nice hotel with friendly staff. There is always free coffee and tea in the lobbey and cookies in the afternoon. They had a pool and hot tub and a nice breakfast in the mornings. Not right by the beach but a close drive!Genuine Expedia guest review
We stayed one night. We got upgraded to a suite. Room was great. Breakfast was good and very convenient. Beautiful grounds.Genuine Hotels.com guest review
Nice hotelGenuine Expedia guest review
"Won't be back. Stayed here @ 3 times before"
When we checked in, the front desk gentleman wasn't very friendly, he seemed a bit overwhelmed. We entered our room to find another family already in it. Returned to lobby, they gave us a larger room, but the next door neighbors were up until at least 2:30, standing outside our window smoking. Transferred to another room which was quieter for the 2nd […] night. Rather loud environment with children yelling, smoking is allowed everywhere. Don't recall this being an issue in the past, we stayed here 2-3 times over past 5 years. Read moreGenuine Expedia guest review
"Nice Hotel for the price"
Would stay there again. Hotel is a little dated but clean and staff is friendly. Complimentary breakfast is located in too small a room, unable to serve a full hotel. Go very early or forget about it.Genuine Hotels.com guest review
"Centrally Located and close to everything."
In addition to this survey, I am writing a letter to the General Manager at this property to share an experience that was very important to me. I injured my back the day I arrived in Arroyo Grande. I had difficulty even walking from my car to the registration desk. I requested a lower level room, which I received. The front desk saw that I was in pain […] and radioed for "Miquel", I believe and he assisted me with bringing in all of my belongings to my room. He was very helpful. On the next morning, I was still having a lot of pain and could not really get around. I ran into a housekeeper in the hall outside my room and asked if there were stairs to the location where the complementary breakfast was being served, she said there were. She asked me if she could assist me by getting me something to eat and bring it to my room. I was so appreciative, I could hardly believe it. I found out later that her name was Anna Marie, and the rest of my stay in Arroyo Grande with my family I referred to her as my little angle. She didn't just bring me a muffin but a banana, apple, cold cereal, orange juice, hot water, cream cheese and a warm bagel. THEN, she refused my gratuity. Anna Marie told me that if there was anything at all she could do for me during my stay to just ask her. I have been an Executive Director with Hyatt Hotels for the past 23 years and I can tell you that you are very fortunate to have Anna Marie on your staff. Read moreGenuine Expedia guest review
For the price I paid during our stay it was well worth it. I only stayed there for 1 night and regretted not doing a 2 night. We moved to another hotel because they did not have room available for the 2nd night. They have free continental breakfast with coffee, cereal, waffles, fruits, yogurts and more. I did not like the hard boiled eggs tho. Overall […] the stay was good. Read moreGenuine Hotels.com guest review
"Good for Families"
Nothing badGenuine Expedia guest review
"Nice big rooms"
Comfortable, clean and really good sized rooms with plenty of room.Genuine Hotels.com guest review
"A mistake, but pleasantly so....."
This is an older property (I would guess about 30 years old), but in its day a very nice 3 star property..... Not really upgraded since built, but kept in decent in condition. I am a builder, and I have built hotels, so perhaps my rating should not count, as I look at things like original quality of construction and "deferred maintenance". But the room […] was clean, and the amenities were definitely decent for their time. I must share that I booked this by mistake on Hotels.com, and I was QUITE AGGRAVATED by MY mistake. I thought I was booking a room at the Hampton Inn around the corner, but I apparently clicked on the wrong hotel (MY BAD!!!) In doing so, we only found out when we went to check in at the Hampton Inn, and we were told that we did NOT have a reservation there. When I looked at my reservation, I then realized my mistake (MY TOTAL EMBARRASEMENT!). So we checked in at this property, and in spite of my disappointment, I was OK with the results. The room was clean, and although the property had "deferred maintenance" (something which I am quite critical of), it was acceptable for the price. The breakfast also had my favorite waffles, and all in all this experience was acceptable for the price, especially during this holiday weekend. So the bottom line is "ACCEPTABLE', and I would probably stay there again IF the price was less than the alternatives. But I still prefer the neighboring NEW property for a few bucks more! Read moreGenuine Hotels.com guest review
"Great location, cool staff, hard beds"
If they can get softer beds and a less noisy AC unit this place would really improve.Genuine Expedia guest review
"Nothing fancy, just a clean place to stay"
Spent two nights here. It wasn't anything fancy. It was clean. There was a nice breakfast every morning. The hotel staff was pleasant. Their elevator was down right creepy. Almost broke down on us while we were inside!Genuine Expedia guest review
"Great place for a pitstop"
We stopped here on our road-trip to San Francisco along the PCH. The room was great - clean and spacious.. there was a heated pool and complimentary breakfast was good as well. Very happy with our stay here and definitely recommend it for the price.Genuine Hotels.com guest review
"Close to beach without the stress."
Great price on room, close to major shopping, theatres, beach and restaurants, quiet at night. Free cookies at 3:00pm!!!Genuine Hotels.com guest review
The Check in clerk "beat to a different drum" but nothing rude. Just a little different is all. Could have been me after a 7 hour drive! All were nice and it was a nice area. NO complaints about the room. It was clean and served my purpose. I would stay here again and would recommend it to others if needed.Genuine Hotels.com guest review
Small room; shower head didn't move to you got hit by the water when you turned from bath to shower; heating system terrible - thermostat hard to operate, when the heat turned on you got cold air until the unit warmed up.Genuine Hotels.com guest review
One of the better rooms that we have stayed in. Check in was quick and easy plus the staff was very friendly an courteous. Will definitely stay here again.Genuine Hotels.com guest review
"big space good price"
everything is perfect except the breakfast room is a little small.Genuine Hotels.com guest review
Our stay was good breakfast room was too small hardly any space very small tables for so many rooms there shoild be a bigger dinning roomGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )