The appearance of this hotel is unacceptable and too much traffic from what appear to be people just hanging out. The walls and carpet is dirty etc. The room phone did not work, the clock was wrong and the smoking room had no ashtrays so i was told to use a cup with water because they dont have any more ashtrays. To my surprise the room was clean and […] with clean sheets and towels but the TV did not work properly not to mention I was given a room key to an already occupied room Read moreGenuine Hotels.com guest review
The staff was friendly and courteous. The bed was comfortable. The room could use an upgrade.Genuine Hotels.com guest review
It is now going on two weeks since i received a refund or even a call back about being charged for an additional room for two nights in which I did not stay. I have called three times, we had rooms 421 and 420 room 420 door key broke they moved us to 423 but still charged for the other room I will never use this website or a comfort inn againGenuine Hotels.com guest review
"Didn't work for me"
This stay was not ideal. I tried for hours to get on to the wireless. I had some work to complete and I was never able to get on, despite the promotion of free internet and being given the security password upon check-in. No one addressed it until late morning, when it was too late as I needed to leave to my presentation. Needless to say, I was not […] as prepared as I thought I would have been without my presentation. I also didn't care for the hotel not having competent staff on site to assist with the problem until the following morning. I won't be staying there again Read moreGenuine Hotels.com guest review
The hotel amenities were basic. Quite neighborhood. Minor issues with the room but it did not impact my stay. I would potentially stay at this hotel again.Genuine Hotels.com guest review
"Hotel needs some care and fixing."
The stay wasn't too good. There was a concern checking in. The clerks behind the desk just didn't seem to know what they were doing. The keys I received for our room didn't work. I had to come back down and have them punch a couple more keys for me. The toilet didn't flus properly, the bathroom sink had the hot and cold switched and the handle was very […] hard to pull in and out. We weren't too impressed with our stay at this hote. Marty Moynihan Read moreGenuine Hotels.com guest review
We never got to stay, they didnt have our reservation. The staff had no clue what they were doing. Tried to give us a room that was already occupied. Luckily for us my wife was able to find a hotel that had a cancelation. Waiting on my refund.Genuine Hotels.com guest review
The rooms are outdated and the inconvenience of the soda machine there wasnt one on our floorGenuine Hotels.com guest review
This location has really declined in the last two years! Doubt I will book here again anytime soon.Genuine Hotels.com guest review
We came for the Redskins game and this hotel was perfect. Staff was friendly and the room was just what we needed. A++++Genuine Hotels.com guest review
"Good hotel for Redskins game... Shady area"
This wasn't a bad hotel for the $110 we paid for it. I found it to be clean and quiet, but it's definitely only a 3/5 stars. I had no complaints about the rooms. The water was hot for showers. It was close to FedEx Field. The front desk attendants, however, were unprofessional. I booked two rooms and they insisted I only booked one, until I pulled out […] my confirmation. Then they found it. (Both were booked together under my name and on my credit card...). The rooms weren't on the same floor. They said they couldn't fix this, so we didn't complain and went off to change before the game. When we got to our room, we tried to open the door. The key wouldn't work. Good thing bc we then heard the shower running. I went back down stairs and they all started laughing bc they gave us the wrong keys and room. Out room was supposed to be right next to the other one we booked. So... Next door we went. Keys didn't work a second time. We got new ones and finally got in. Ice machines on the floors don't work. Hotel staff suggested me walk to the game. We took a cab... Good thing bc it wasn't the 10-15 minute walk they said it would be. (I coach high school track and run a lot... I know how far a mile is. This was not half a mile away.) The area is pretty shady at night. Nothing to eat except fast food. However... It was a clean room and it was close to the stadium... Read moreGenuine Hotels.com guest review
Smoking was permitted on the second floor. As a result, the entire hotel, including our room on the 6th floor reeked from cigarette smoke. The desk person was kind enough to give us another room, when we saw the first one, and although we were no longer next to the elevator, the smell was still there. The lobby toilet was stuffed up with waste which […] was disgusting. Read moreGenuine Expedia guest review
I love Comfort Inn Suites this particular one is in a not so good location. The actual hotel was nice and clean even the rooms no complaints but the overall area made me want to cancel before I even checked in. Children yelling and running around entrance the parents ( the mom's) looking ghetto also yelling, not clean. Again its the location it takes […] away what Comfort Inn has to offer. Disappointed in the location other then tha Read moreGenuine Hotels.com guest review
This hotel (chain) gives much more than hotels charging twice the amount. They are very customer oriented and try to accomodate every desire. It is the little things that make a difference, and this location comes thru.Genuine Hotels.com guest review
"Good weekend stay"
Stay was great, with only 2 small complaints that won't affect most people. The outlets are worn out and barely hold your electronics, plus there aren't many of them in the room. You have to unplug other electronics to use them (such as lamps, or the alarm clock). And second, the A/C wasn't very strong. The maids would turn off the fan to the room (probably […] to conserve power) but this kept the room warm, not cool. The room took a while to get cool even at max A/C. The weekend of my stay it was in the low 80s. Shower and sink had great water pressure and the beds are comfortable. Refrigerator has a larger freezer than other places I've been at and worked very well for my ice packs. Read moreGenuine Hotels.com guest review
serivce was poor and not very clean . need repairs badGenuine Hotels.com guest review
"Very very nice....nice location"
The front desk was excellent. ...if I could I would have stayed a other week.Genuine Expedia guest review
REFRIGERATOR WAS NOISY AND THE ROOM SMELLEDGenuine Hotels.com guest review
Stained bedding, stained carpet, smelly, no outlets near bed, etc. Very disappointing.Genuine Hotels.com guest review
"Borderline at best"
Hotel was as expected. More or less as expected for the price. The area wasn't the greatest but convenient for the event we were attending.Genuine Expedia guest review
When I got there I had to wait to check in because there was no clean rooms, then when I got to my room the bed wasn't made and a cleaning lady came to finish fixing it. It was a non smoking room but it smelled of smoke and had a mildew smell to it. The carpets were stained and there was a burn hole in the chair. I was told but the front desk clerk […] that if the power went out I would not be reimbursed for my stay. And the lady was rude and should really get some customer service training. Read moreGenuine Expedia guest review
When we first got there there manager was rude. The elevators need updating(they are slow). But the place is very pretty. And that bed you just melt all in it.Genuine Hotels.com guest review
Stayed here a couple of nights ago and I was surprised. I've never stayed at a Comfort Inn. The staff was nice. Room keys didn't work so staff had to let me in my room. That was the only problem I had. Room was nice and clean and the bed was the most comfortable bed I've ever slept in. I didn't want to get out of that bed. LolGenuine Expedia guest review
"I have in other Comfort Inn this is the worst"
Can't even breakfast everything was bad from the Service to breakGenuine Expedia guest review
Very good customer serviceGenuine Hotels.com guest review
Friendly front desk staff. Room overlooked back parking lot so it was very quiet.Genuine Hotels.com guest review
"Literally 4 degrees out, and heat was off"
I didn't expect much from a Comfort in, and there were torn rugs & torn furniture. However, I got there at 2 AM on a 4 degree night, and the heat was off, so I had to go to bed in the cold and get up 5 hours later.Genuine Hotels.com guest review
"Comfort Inn Review"
We didn't spend a whole lot of time in our room. We were attending a Redskins game. The room was clean and comfortable and the hotel staff was courteous. We didn't take part in the continental breakfast(if they offered one). Overall I would stay there again. The hotel is very close to FedEx Field which made it very convenient.Genuine Hotels.com guest review
If youre going to a skins game, this is a great option. The elevator smelled terribly of smoke. The room we stayed in was nice...clean...but the door to the room was hard to close.Genuine Hotels.com guest review
"Fed Ex Field"
this hotel was a perfect location as we were going to FedEx Field.Genuine Hotels.com guest review
"close to Redskins stadium"
goodGenuine Hotels.com guest review
Good service rooms were clean friendly customer service Seemed to only have hot water in sink would've liked some cold water too Breakfast wasn't that goodGenuine Hotels.com guest review
"Hotel close to fedex field"
Room was clean at first look, but after further inspection, the room had many problems..... Room smelled of bleach, the curtains had many holes in them, was told to move to another room or not shower in the room again due to a leak in the room below, rust in the bathroom, missing handles on the dresser.... Kinda disgusting! If you're looking for a […] cheap hotel near FedEx Field and are just going there to sleep, then it's not a bad deal. The bed was comfortable but that's about it... Read moreGenuine Expedia guest review
We were there to get to a Redskins game, and despite the long line of people checking in the front desk staff was friendly and prepared! The process was VERY quick and easy!Genuine Expedia guest review
Very convenient to fed ex field, but not grocery storeGenuine Hotels.com guest review
Service was good upon arrival. The room wasn't as clean as it could have been and the stay was OKAY until about 5 in the morning when the people across from me returned from the club screaming and using profound language with one another. After about an hour I believe security came and asked them to leave, so that was comforting yet the scenario wasn't […] the best. Read moreGenuine Hotels.com guest review
The food was nice and easy to get to FEDEX Field. Was a nice and fun staff.Genuine Hotels.com guest review
"Stayed because it was close to Fedex Field"
The room was okay. We thought that FedEx field would be close enough for an easy walk to the game. It was not as close as we had thought it would be. The bathrooms were very old and the water did not warm up in the shower. Room was fairly clean and staff was very helpful. Breakfast was decent and had a great selection.Genuine Hotels.com guest review
Its was a nice stayGenuine Hotels.com guest review
"overall not bad"
other than the slight musty smells, the hotel was just what we expected. it got the job done.Genuine Hotels.com guest review
"Room smelled bad. Burn holes in the bed spread"
Over my experience was bad. Room smelled so bad i had to switch. Started gagging after I walked inGenuine Expedia guest review
"Power went out and no back-up really?"
Hotel just had a dirty feeling to it, then the power goes out, you can't open the balcony doors or windows for free air it was quite miserable so we left early, how does a major hotel not have a back-up generator?Genuine Hotels.com guest review
The worst customer service everGenuine Hotels.com guest review
low cost, clean,Genuine Hotels.com guest review
Comfortable, good location. Great value. Nice place for family travel if all your looking for is a place to rest and sleep in DC. Complementary breakfast is nice. Internet works fine.Genuine Expedia guest review
I was so embarrassed because I had a friend with me and the room was not clean there were dirty towels and it was suppose to be a non smoking room that smelled horribly of stale smoke. I even checked in later than the allowed time and the room still was not cleaned up from the pervious occupant. I will never stay here again and will not recommend this […] place to anyone. the breakfast was disappointing too I went early one day and everything that was suppose to be hot was cold and product looked stale. Didn't bother going the second day. It was a terrible stay. Read moreGenuine Hotels.com guest review
"Outstanding Personal Service"
The front desk staff was very helpful with information and accommodated our requests with high quality service. I asked how to get to the Meto station and was told they provided a shuttle service. All we had to do was tell them we were ready to go and call one station prior on our return and they would pick us up. It was great and not something we expected […] we were going to get! Also, when we went into the room we were first assigned to, there was water on the bathroom floor (there was a problem with the mechanism inside the tank) and we were promptly moved next door. The maintenance man checked everything in the room to make sure it was working properly before we moved in. I thought it was very thoughtful. Read moreGenuine Hotels.com guest review
"Close to six flags"
Great but smelled old. Would come back next year. I think it smells oldestGenuine Expedia guest review
"close to metro n easy access to dc"
all the staff were great had a very enjoyable stay only down-side was bed spreads were dirty we just didnt use them. had a great time over allGenuine Hotels.com guest review
Terrible rooms. Damp and dark. Service was sub par. Surrounding area couldn't be more ghetto. Fail!Genuine Hotels.com guest review
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