First off, Bring your own pillow. I made the mistake of using the pillows provided and ended up with a crick in my neck so back I've had to go to the chiropractor 3 day in a row to get it out. The Pillows start out full and fluffy but sink down to about an inch thick through the night. And speaking of sinks, after showering I started to shave and notice […] that the water was yellow.. I refilled the sink twice and it always looked like someone peed in the sink. I will say they are trying to spruce things up, because at 7 am they had a team out front of our door doing landscaping with a bulldozer. Read moreGenuine Hotels.com guest review
After booking my stay on Hotels.com I was given a certain price, when we checked out 2 days later it was $25 more than the price. The very rude desk attendant said it was for taxes! I have never paid more than the price I have booked so why was this one more and the tax on the hotel room was over 13%. Seems a little high. When I asked to talk to a manger […] about it, the desk attendant rudely told me "He ain't here" , When I asked when he would be arriving to work. her reply was "When he gets here-a" Beyond the terrible costumer service I find it amazing that the tax for a hotel room was so high. Never again will I stay at the Best Western. Read moreGenuine Hotels.com guest review
"A Great Place To Stay"
It was great. Also the smiles from the workers. And if we needed anything just let them, know. Thanks SusanGenuine Hotels.com guest review
"This is an "alright" motel"
While the front desk staff was very friendly, this motel is accurately priced below the nearby nicer facilities. It was not a bad experience, but you should have the appropriate expectations. Facility has some modern type conveniences such as wifi, flat screen TV and A/C units with digital thermostats. Our room had a "vibrant" almost turquoise blue […] on one wall that was designed to match the blue present of some of the fixtures in the room. The TV is mounted to the wall about one inch above an over-sized cabinet that houses the appliances (microwave, fridge). It's just odd placement because the deep cabinet is almost in the way of the TV while viewing from the bed. The lighting above the sink is quite poor. The bathroom is extremely tiny and the door opens into the only standing space making it is difficult to open and shut (and it has the older tiny sized toilet--that's all that will fit). The shower/tub is a one piece with a top, so if you are over 6 ft. tall, have fun kneeling to shower. The shower head is loose (bobbles in and out of the wall if you bump it), and the water hits me at my shoulders (I'm 5'10"). But the motel is clean and has a friendly staff. It's certainly not an unacceptable place to stay. So if you don't mind the trade off of those issues for the cheaper price, then this might be the place for you...just know what you are getting. Read moreGenuine Hotels.com guest review
"Received what was expected"
We had a last minute need for a reservatoin due to a family funeral. The room was clean, the A/C worked great, bathroom was clean and everthing was just as we expected it to be. The staff was both courteous and knowledgeable and after having made this reservation on Hotels. com, they confirmed with me that I had/had not already paid online so I would […] not be charged twice. Would definitely stay there again if the need arose. Read moreGenuine Hotels.com guest review
"everything great except pillows"
They were very understanding of my really late arrival situation. But the pillows REALLY need to be replaced. Would stay there again.Genuine Hotels.com guest review
Wonderful choice! We would stay again and again!Genuine Hotels.com guest review
Clean room with a lot of dining choices nearbyGenuine Hotels.com guest review
"Clean room - not so great sound insulation"
The room was clean. The limited staff was attentive. The bed's were on the hard side. Everything did function. The walls and roof carried far too much external sounds. I heard every car door shut and voice outside the door from the parking lot, and between 11 and midnight it sounded like people were doing 100 yard dashes upstairs. Not sure it was worth […] the amount (higher than 90, but less than 93) I had to pay. Read moreGenuine Hotels.com guest review
Great Hotel and Wonderful Room for a great price!!! Will be staying here again!!Genuine Hotels.com guest review
My wife and I, along with our daughter had an excellent stay. We all agreed that when we need to stay at a motel in the Monroe/West Monroe area it would definitely be here.Genuine Hotels.com guest review
we were very pleased with this hotel. it was great, very clean, friendly staff.Genuine Hotels.com guest review
"Great Hotel...sleeper sofa came in handy for child"
great price for a nice room with accomodations for 5 people. Nice comfortable beds with a sleeper sofa. Marking this one as a keeper.Genuine Hotels.com guest review
Room was very clean and the location did feel safe! I would recommend a stay! I will returnGenuine Hotels.com guest review
"Close to where we had family reunion"
I really like to holel the only thing I did not like was that the bathroom was small.Genuine Hotels.com guest review
Good clean room & right price. Friendly, accommodating staff. Looked a good restaurant for us, too.Genuine Hotels.com guest review
"Very Nice Hotel"
I loved everything about this room. It was very nice, quiet, and extremely clean. The only negative I could find is that I had to go down to the front desk to get an ethernet cord. I really wish they had wireless internet. Other than that, I would definitely stay here again.Genuine Hotels.com guest review
Personnel were friendly and helpful. Will stay there next year when we go to West Monroe again.Genuine Hotels.com guest review
"Stay somerwhere else...even your car if necessary"
First, there is a nearby paper mill that stinks horribly. It smells like fecal mater at all times. Every time the A/C or heater kicks on, the room fills with the stink again. Second, the water is brown. Not a good thing. I would not stay here again even if it was for FREE.Genuine Hotels.com guest review
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