All hotels in Goshen, Indiana, United States of America
1 room, 2 adults
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900 Lincolnway E, Goshen, IN, 46526, United States of America, ‏‎866-925-8648
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4.2 / 5Excellent

Score breakdown (from 22 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.6
  • Condition
    4.1
  • Neighborhood
    3.5
3.0 / 5Good
"Average hotel,Average price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
I could tell they are trying to improve an older hotel. It was clean, the beds were comfortable. Breakfast was what you get at most hotels now. I would stay there again.
Genuine Hotels.com guest review
Response by Best Western Inn
Hello, this is Scott Baker, hotel owner. Thank you for your kind words. Yes, I am doing things to improve and there is more on the way. Thank you for noticing!
1 night family trip Jun 19, 2015
J
US
5.0 / 5Outstanding
"Good times!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a blast at the bar across the street.
Genuine Hotels.com guest review
Response by Best Western Inn
Thank you! The people of Goshen are almost all friendly and nice, as you found out.
1 night business trip May 22, 2015
Clinton
US
2.0 / 5Fair
"Overpriced for the condition it is in."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
This hotel is very old and outdated located in an old neighborhood. The building and the furnishings are old. The lobby is very small and not clean. The desk people were unprofessional. It was nothing to what I was expecting from reading the reviews. It is very overpriced for the condition it is in. We would not stay there again.
Genuine Hotels.com guest review
Response by Best Western Inn
I am sorry I did not deliver an experience that met your expectations. It is my goal to meet or exceed the expectations of every guest. My wife and I have been focusing on our renovation plans for the hotel and I admit that I took my eyes off operations recently and some aspects of the hotel suffered because I was not providing the leadership I normally provide. The negative reviews that have recently come in from you and others have snapped me to attention and I am fixing the issues that you and others have mentioned. Thank you.
1 night business trip May 17, 2015
Sam
US
2.0 / 5Fair
"Stay Elsewhere. Not Convenient."
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    3.0
Two positives: THE CLEANEST hotel room I have ever stayed in. Also, this hotel is PET FRIENDLY (they have to be crated in room). LOTS of negatives: Traveling back home with an 11yr old and a 5 month old and they put us in the back hotel, top floor, no elevator. The stairs to the second floor are outside are not nonslip. The "full breakfast" is limited, even more so when the toaster and waffle maker don't work. Seating for breakfast VERY cramped. Hotel staff gossiping about what coworkers they do and don't like- openly, at desk, with customers. Not worth the money. I paid extra knowing BW reputation.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was polite, helpful the breakfast was great and the rooms were clean and comfortable I would stay at the Best Western again.
Genuine Hotels.com guest review
2 night trip Aug 30, 2013
Frank
US
5.0 / 5Outstanding
"Great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel staff was very friendly and rooms were clean and hotel was close to town. DVD player in the room with DVDs available to borrow in the lobby was a nice touch. The free breakfast was robust and offered lots of choices, but truly unexpected and wonderful was the supper they provided. Very nice to have a hot meal available after I had checked in!
Genuine Hotels.com guest review
2 night trip Mar 29, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It is obvious that the management is placing effort into the upkeep and maintenance of their rooms and services. It is good to see and made our stay that much more enjoyable
Genuine Hotels.com guest review
1 night trip Jan 27, 2013
Leon
US
5.0 / 5Outstanding
"just nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very nice nice and clean .would stay their again if i ever go to goshen in
Genuine Expedia guest review
Other trip Dec 10, 2012
regrey
US
5.0 / 5Outstanding
"Best Best Western ever!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is the best Best Western ever. The room was clean and new, the tv was big and had an attached dvd. Don't stop reading because it gets better... free potato soup! Best breakfast ever with eggs, waffles, good coffee, cold milk with cereal, orange juice, and sausage. The staff was friendly and helpful. I even extended my stay to two nights. This is a nice place!
Genuine Expedia guest review
Other trip Dec 1, 2012
Galen
US
4.0 / 5Excellent
"Great staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The staff was super friendly, and the room was really clean. Continental breakfast was great. Only negative was that the hotel was right by the train tracks so it was a little loud.
Genuine Hotels.com guest review
1 night trip Oct 11, 2012
A Traveler
US
5.0 / 5Outstanding
"Outstanding hotel accomodations...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have stayed at a great many Best Westerns over the years but this is by far the best. I hightly recommend this hotel as Scott and his staff are friendly, helpful and accomodating. They serve a great breakfast as well. Other Best Westerns should use them as a model.
Genuine Hotels.com guest review
Other trip Oct 6, 2012
John C
US
5.0 / 5Outstanding
"Great quality!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean room, nicely appointed, soft towels, excellent accessories. Breakfast room is very cozy and the assortment and quality of food is great.
Genuine Expedia guest review
Other trip Sep 19, 2012
Frank
US
4.0 / 5Excellent
"Great Hotel for business Traveller"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I would call this a motel, not a hotel. And it was a great motel. When I first pulled up, i was apprehensive because it doesn't look to be in a good part of town. But once I checked in, I felt safe and the cleanliness and comfort of the room made it a good experience. For a no-frills place (no pool, spa, fitness room, etc)., it had some nice room features - a disposable TV remote cover, free wifi, ironing board & iron, plus the usual toiletry items and coffee pot. And the hot buffet breakfast was surprisingly good.
Genuine Expedia guest review
Other trip Sep 17, 2012
Sue
US
4.0 / 5Excellent
"Hotel Room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel room was very clean other then it was suppose to be a non-smoking room but there was a smell like smoke in it which did not help my sinuses. Other then that the room and location was fine.
Genuine Hotels.com guest review
1 night trip Sep 3, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Fabulous breakfasts, very friendly personnel.
Genuine Hotels.com guest review
2 night trip Aug 24, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    2.0
Air conditioner was very noisy, however it did help with train noise.
Genuine Hotels.com guest review
1 night trip Aug 21, 2012
A Traveler
US
4.0 / 5Excellent
"Great place to stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent value. Best complimentary hot breakfast in this price class. Room was very comfortable and well equipped.
Genuine Hotels.com guest review
2 night family trip Jul 23, 2012
Dave in Dallas
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was quite adequate. All employers were helpful and quite friendly. Didn't like the close proximity of the trains that seemed to run continuous all night and blow their whistles.
Genuine Hotels.com guest review
2 night trip with friends Jul 9, 2012
A Traveler
US
4.0 / 5Excellent
"Road Trip July 2012"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Easy to locate as you head southeast from Goshen. Plenty of parking if you don't mind the RV transports. Hot breakfast was very tasty. Rooms are very comfortable but a bit noisy if on side facing rural highway. The towels were a pleasant surprise compaired to other hotels. They were thick, absorbant, plentiful. Beds were quite comfortable. My only dissapointment was no pool on the property that would have been very welcome considering the heat wave that came through the upper midwest over the last week. Overall, I would highly recommend to any business travelers for resonable rates, location and access to the areas.
Genuine Expedia guest review
Other trip Jul 9, 2012
Bobby
US

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"My trip"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
It is very ok!
Genuine Hotels.com guest review
Response by Best Western Inn
Thank you!
1 night business trip May 5, 2015
CHUNG-YU
CN
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jul 4, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
2 night trip Sep 17, 2012
A Traveler
CA

TripAdvisor reviews for BEST WESTERN Inn

Overall rating:Based on 245 traveler reviews

Most recent traveler reviews:

Overall Rating
"Best hotel"
07/01/15 Timothy O Des Moines, United States
Staff is great, hotel is very clean. The breakfast is wonderful. Great place to stay. Room has all the amenities you could want. The location is great as well. I stay here every time I'm in Goshen and it never disappoints me!
Overall Rating
"Great service Clean room !"
06/18/15 Kenny H
Unexpected overnight stay. Last minute. Had great service, nice and friendly staff. Really good hot breakfast on the house. Most importantly CLEAN ROOM ! Hurray for a good maid staff ! My previous 2 nights stay at a Holliday inn, hair and soap wrapper on floor in bathroom.
Overall Rating
"Best hotel in North America"
06/12/15 David J Chatham, Canada
So far this is still the best hotel we have ever stayed at. We travel for a living and spend an average of 330 night a year in hotels and to date we have not found better than our favorite, Best Western Goshen. The staff we deal with are always excellent and the rooms are always good, then there is breakfast, they go way beyond to provide the best breakfast of any hotel. I love their breakfast. If you are staying in Goshen IN this is the only place to stay.
Overall Rating
"Second time even better than the first..."
06/12/15 MessNmagic Huron, Ohio
Thank you to the staff for the complimentary upgrade to the Robinson Suite based on my reward member status. The suite was spacious, comfortable and quiet. The staff were courteous and friendly and everything on my standard special request list was met and appreciated. While there not much to do right around where this location is the Greek Pizza I ordered from Papa John's was fresh, hot and tasty. I will return to this location when back in this area while on business.
Overall Rating
"business trip"
06/02/15 antiem Ohio
Totally awesome place. Clean, comfortable rooms, friendly, accommodating staff. Very proud of their business. would most definitely suggest Best Western to any traveler. Owner is very proud to carry on his fathers business. Personal letter explaining story in every room.
Overall Rating
"Loved Our Stay!!"
06/02/15 jodybetten Grand Rapids, Michigan
The Staff are friendly and helpful. The breakfast is delicious! The rooms are neat and clean. Everything you need to be comfortable away from home. You can tell by the way those who stay rave about the place, that it is like home away from home.
Overall Rating
"Best Place to Stay in Goshen!"
05/30/15 Elizabeth K
Of all the hotel's in Goshen this is by far the best, cleanest and friendliness for both human and pet. I stay here several times a month. Outstanding breakfast, eggs sausage ham pancakes etc. Not your standard yucky breakfast.
Overall Rating
"Goshen Best Western"
05/25/15 Carl A United States
Motel was clean family owned business, beds were ok the pillows were not too great. They served breakast in a small lobby area there was not a lot of seating. They did have eggs, biscuits and gravy and sausage.
Overall Rating
"Old and tired neighborhood and hotel."
05/20/15 Sam S
Hotel is very old and the room furnishings are outdated. The outside stairwell leading up to the second is crumbling in places and unsightly and the outside is dusty. It was not what we expected after reading reviews. The lobby is small, old, and outdated. The desk attendant was unprofessional. It is definitely overpriced when you consider the quality of the hotel.
Overall Rating
"Review"
05/19/15 Gaspar R Hoffman Estates, Illinois
Excellent stay the rooms were nice and comfortable the personnel went out of there to service our account. The rooms were always clean. The internet was fast and accessible. The sleep was pleasant because the surroundings were quiet.
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