"o.k cheap spot"
Best bang 4 your buck in the ValleyGenuine Hotels.com guest review
Pool was not working, TV was broken in room, roaches in the bathroom and the front desk clerk told me to deal with it or he would move me to another room. They kept $15.00 refund charge and offered no help to remedy situation. Worst experience ever,.. I travel allot and this was a bad experience.Genuine Expedia guest review
"One time stay"
The hotel room sliding door did not seal all of the way. Notify staff but did not seem that concern. Also at 300 pm had to ask for the room to be clean. Breakfast was ok staff there was helpful.Genuine Expedia guest review
PLACE IS DIRTY AND POIR SERVUCE WHEN WE CHECKED INGenuine Hotels.com guest review
"I got what I paid for"
Clean serviceable room for the price. Close to amenitiesGenuine Expedia guest review
"FOR WHAT IT IS!"
Honestly people you must understand one thing, this place is a motel... Okay... A Motel..... And for it's rating of what category motel it is, I'd honestly have to say it was the best, of the worst rooms lol I've ever had. Surprising clean, room was nice and spacious, bed was clean, what else did I need? One thing I've got to truely say impressed me […] was the breakfast they had for everyone! UNREAL! Hard billed eggs, Do it yourself waffles! HUGE ONES! And a a bunch of other stuff it made me laugh I couldn't believe it. If I had to choose a place like this it would without a doubt be here again. Oh and it was nice to see the police drive through the parking lot a few times. Read moreGenuine Hotels.com guest review
It was comfortable and relaxing.Genuine Hotels.com guest review
the furniture is antique, but terrible tub... no elevatorGenuine Hotels.com guest review
For the Price & Location it's worth checking out .Genuine Hotels.com guest review
"don't book this place"
Filthy rundown, dirty cold pool, rude employees. Believe me if you book here you will want to leave when you get there. AVOID THIS DUMP!Genuine Hotels.com guest review
"WORST PLACE EVER"
Run Down and Nasty We arrived the first room floor was dirty and smelled nasty. The sliding glass door didn't lock or closed and the room was on the first floor. Safety is an issue. Then they moved our room to the second floor. That rooms door did close and lock to the patio, room smelled better and looked cleaner but the adjacent room door didn't […] closed. When I spoke with the front desk they stated they will call (@ 2am) to the other room and will ask them not to go to our room. Maintance ended up coming but just used old door nob pieces to srew into the door to prevent form opening and closing. We will NEVER EVER go there again AND WILL NEVER RECOMMAND THIS PLACE Read moreGenuine Expedia guest review
It's a quite placed and is close by universal studios. If you planning on to visit universal studios valley inn is the hotel you want to stay.Genuine Hotels.com guest review
I GOT A NON-SMOKE ROOM AND ALL YOU CAN SMELL IS SMOKE UPON ENTERING THE ROOM. THERE WERE STAINS ALL OVER AND IT WAS NOT CLEAN.Genuine Hotels.com guest review
good price- good wafles in the morningGenuine Hotels.com guest review
"if you love cheap stays then this is for you"
this is a great place to stay if you are used to cheap rooms. if you'll be staying one night and like wearing your shoes. one thing I did like was that it didn't smell bad. you get what you pay for. rust, chipping paint, dirty carpet, damaged walls and all the usual. the shower drains show, my towel smelled like urine, the bed seemed clean enough. my […] first impression was that some of the reviews were right. cheap, but not the worst I've stayed in. and they have hair shampoo which some of you know is a good thing. the room I got also had a hair dryer and iron in the room. I can't remember a microwave but they did have a mini fridge from the same 60's and it wasn't plugged in. TV is from the 90's and had two odd color spots, channels were OK, nothing special of course parking is gated, there are cameras everywhere and they have security so you feel well guarded. the lobby isn't to bad. breakfast was cereal, waffles, little muffins, mini danish and beagles. and the usual coffee, tea, orange and cranberry juice. don't expect too much and you won't be disappointed Read moreGenuine Hotels.com guest review
"Nice hotel for a night"
Friend had to switch rooms due to cigarette smell. Other than that it is a pretty nice place to stay in, clean, breakfast is good, great staff.Genuine Expedia guest review
Not the greatest hotel, the neighborhood is what it is but the hotel is worth the price and is comfortable. People need to stop judging the neighborhood.Genuine Hotels.com guest review
Front desk guy was rude and lied about rooms. Sliding door to patio was broken and glass was coming off of frame. Hallways were dirty, very gross. The lobby smells like old musty dogGenuine Hotels.com guest review
"Close to gas station,restaurant , indian food .."
Good locality .. Close to food ,gas station, cvs etc. room is not clean.. Really Old hotel and the sliding door to patio does not work. Chairs are badly dirty .. Bathroom tub does not work well. Price is reasonable with continental breakfast is good thing about the hotel.Genuine Expedia guest review
room smell like cigarette smoke!! breakfast is not as good as the review says! no hot water in the morning! the one good thing was that it was next to the freeway... so I could quickly get away from there!Genuine Hotels.com guest review
"ok for the price we paid"
The hotel was shabby, run down, with paper thin towels and a lumpy bed. But for the cost we paid, it was ok. There were no bed bugs or cockroaches running around, so that was a nice thing. I wouldn't make a habit of staying there often though I would stay there again just becasue of the cost and the location to my family. There was a nice security gate […] that kept the general public away from guest rooms. The hotel was seriously out of date for being 2014. Read moreGenuine Hotels.com guest review
"Clean room, pool, & serve complimentary breakfast"
It was a great choice on a budget. The Lobby has recently been updated, though the rooms look a little older. The service was great. Had a nice selection for a complimentary breakfast. They also have a pool, but didn't check that out. The room itself was comfortable with good pillows, very clean and comfortable bed, even though decor and paint might […] be a little out of date. It was also quiet and got a good nights sleep. Coffee maker in room could stand to be upgraded only brews one cup and shuts off, no heating plate... It's a good budget choice. Read moreGenuine Hotels.com guest review
"Pics look better on website than I'm person"
Rooms were dirty. Hotel staff wasn't willing to make it right. Door would not lock. Fire dept and ambulance showed up about 2 am need i say more. Continental breakfast no bueno!Genuine Expedia guest review
The hotel was going under construction , it needs to be remodel & updated. The pool was not in use do to construction . The hotel is located in nice area. The rooms was ok but just need to be updated & more secured ( glass sliding doors ). My family enjoyed the stay .. Will stay again when the place finish remodeling ...Genuine Hotels.com guest review
"Clean rooms, comfy bed, great location"
The room was spotless when we arrived, very impressed with the furniture, TV and bath tub. The hot water ran perfectly which is rare for rooms at this price. Hotel staff were polite and even helped us jump start our car when the battery went dead. If you are looking for a clean, inexpensive and comfortable place to sleep that's close to all the attractions […] then this is a perfect hotel. Read moreGenuine Expedia guest review
loved valley inn if we ever go back to ca the only place well stayGenuine Hotels.com guest review
First impressions weren't good. With the front counter enclosed by bullet proof glass. It looks like a fish tank and is very impersonal. My room was clean and comfortable. Wifi kept dropping. I think they were updating it while I was there. The hallways and common areas looked dirty and disgusting and there was air fresheners everywhere. Upstairs smelled […] better than down, Not a bad place for the price and a quick stay. Read moreGenuine Hotels.com guest review
"Nice and clean hotel"
Good size room. Very comfortable and clean.Genuine Expedia guest review
The reason I gave a low overall rating is mainly for all the inconveniences. Our key never worked. We had to keep replacing them at the desk and were not the only ones. The refrigerator did not work. The last day we were there the shower didn't turn on. The gates kept breaking. But with all that said... I got the room for $40 bucks a night. We got exactly […] what we paid for. We needed a safe place for our kids and us to sleep and not once felt unsafe. The hotel itself was a little run down. But they had great breakfast, the rooms were kept very clean, and the lobby was nice. Staff for the most part was very friendly and helpful with the exception of one that came off a little snarky. Read moreGenuine Expedia guest review
Dirty place and old :(... I would never go there againGenuine Expedia guest review
"Won't stay again"
I arrived to check in the staff was not friendly at all. i said thank you after checking in with no reply. the hotel lobby was nice and the grounds were kept up and nice as well. The room on the other hand was not. it smelled old and like mold. The entire place is in need of a remodel...Genuine Expedia guest review
Some parts of hotel under construction. Not enough parking. Rooms a little outdated. Keys kept deactivating. Close to freeway. Breakfast provided, good variety of stuff. Over all ok experience!Genuine Expedia guest review
First off I had a bad feeling since the front desk was behind bullet proof plexi glass. Should have refused to stay, but we got in late and were all tired. This was one of our more expensive nights and the pictures online looked great. Rooms were dirty and unkept. We also had to pay for ice. Never had to pay for ice at a hotel before. Don't stay here […] with your family!!! Read moreGenuine Hotels.com guest review
"It was good enough for a basic overnight stay,"
On the positive side we enjoyed the waffle breakfast that each guest gets to do if they choose. Room was about 80% renovated. It was comfortable and worth the rate. They appear to be making improvements with all the new construction going on. The drawback was, our room was in the middle of the area being dug up. There are some terrific food choices […] in the area especially authentic Mexican around the corner. Read moreGenuine Hotels.com guest review
"Price of Hotel for fair value"
The hotel was decent. Needs some work inside the rooms as well as outside. Didn't feel comfortable going outside by myself especially at night. Best part was the breakfast!Genuine Hotels.com guest review
"Peqceful, convenient, near stores and restaurants."
Breakfast in bed is the best part. Service is excellent. The maids are caring and make sure i have fresh clean towels and shower accessories.Genuine Expedia guest review
"Good value for the price"
Older hotel worn around the edges but adequately comfortable and safe in quiet area somewhat far from the LA attractions but with a good price including typical free breakfast fare.Genuine Expedia guest review
"Not as it should be"
I have stayed in this place for a week. It was a travel package through Expedia (hotel & flight). First of all, the front disk people were not friendly and helpful; you never see a smile on their face. They say in the available service that they offer wi-fi internet, but we could not use it at all. When I asked the front disk guy to help me, he was […] not helpful at all. He claimed that your iphone is broken (he put the blame on me). We could not connect the other two devices as well (my daughter’s galaxy phone and my computer). The price was good but the service was not as it should be. Read moreGenuine Expedia guest review
"All about hotel"
Lobby of the hotel looks old and not clean. Carpet it the lobby looks terribly old. My first impression was to turn around and go away. There was bad smell in the lobby but in room had good smell and good carpet. Room was clean but not completely well. Very dusty curtains and found hairs in the bathroom. I asked to get a roll in bed in the room and […] staff member brought me the bed but inside of it were 2 dirty blankets, pillow with dirty pillow case in it- the hair was on it (!!!) and pair of somebody socks!!!! I was very gross and was very upset about it. The staff was good, they tried to be nice. Breakfast was very good, we liked it so much. Arm chair in the room was very old and I even didn't want to seat on it! All I can say hotel was worse than I expect and never want to come there again. Read moreGenuine Expedia guest review
I loved itGenuine Hotels.com guest review
"Need to be updated"
Rooms are old and needs to be updated!Genuine Hotels.com guest review
The staff is professional and not intrusive. The area is safe and convenient, but distant and uninteresting. The room quality was amazingly shoddy. Neat freaks should keep looking. The utilitarian should come in droves. Biggest plus? If you're looking for anonymity and quiet.. jackpot!Genuine Hotels.com guest review
"old and run down"
we found things like beads on our bed and when my husband picked up the comforter it had a big red stain on it not sure if it was blood it was gross and pretty ghetto!!!Genuine Hotels.com guest review
Hotel staff is a little slow on customer check in. Motel is old and in need of a lot of TLC. The exterior was being worked on which limited the number of space available to park in the early evening. We had a big group and each room was a little better than the last. Worst rooms had holes in the walls and stained tubs and the best were old but clean. […] Location was ideal for us close to the FWY, stores, restaurants and San Fernando Mission. Best features where the Court yard with large pool and they free continental breakfast. If you need an inexpensive place to crash for a night or two this maybe the place for you - you get what you pay for this motel was half the price of the other motels in the area. (Not the place for germ-a-phobes, or those expecting any kind of luxury.) Read moreGenuine Expedia guest review
"Very nice hotel"
Excellent price/value ratio. Nice hotel, clean room, good continental breakfast.Genuine Expedia guest review
My experience there was amazing! The room was big a comfy.Genuine Expedia guest review
"Poor Condition, Poor Surroundings"
The picture on Expedia has got to be 10 years old. When we arrived, several cars were parked in front, and there was a card key entrance to park in the back. The fence was covered in barbed wire. When we went inside, nothing was labeled and we passed the enclosed check in desk before someone said hello and asked if we needed anything. Chairs and tables […] were scattered inside the two rooms, in no relevant placement (as in the picture.) Back to the enclosure, the man behind it was somewhat disheveled, and he looked as if he'd been sleeping. This was only 8:30 at night. Once we got our key, and the internet access code, we went through the gate to the room - which was way in the back (no other cars) and upstairs. All rooms are open to the walkway. When we went to use the card key on the door, it barely worked and I thought my husband actually broke in the way the door acted. One minute inside and it was horrible inside. Although I am a smoker, and this was a smoking room, it smelled horrible. I knew I would have to sleep with one eye open and barely breathing. Needless to say, we left immediately......I've stayed in =/- 17 countries and this was less than third world. Read moreGenuine Expedia guest review
"Not good at all."
Really cheap hotel.Genuine Hotels.com guest review
The hotel was pretty cool! Totally surprised the hotel was really nice the rooms where really nice, beds were really comfy. Mini fridge and coffee maker available as well as iron. Continental breakfast was AWESOME! Build your own waffle was so cool! We are definitely booking here from now on!Genuine Expedia guest review
Summed up they did not honor our reservations that we made on Hotels.com and told us to take it up with website. Let alone when we did arrive the room wasn't available anyways, it still needed to be cleaned. Ended up staying somewhere else.Genuine Hotels.com guest review
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