The front of the hotel looks ok. until they tell you your room is in the back. Felt unsafe, dark, not somewhere I was going to let my family get out of the car. Left the family in car while i did a walk through in the room. GROSS! stale smell, mold in the bathroom along with (2) of world largest cockroaches. Abort!Genuine Expedia guest review
"Ok for just a place to sleep"
The first night they put us in a smoking room when we asked for non-smoking:-( I was ready to turn around and leave the room was horrible!! There was paint cracking everywhere!!! The bathroom door wouldn't close! Then they moved us to our non-smoking room for three nights! The difference was day and night! Although there was still cracking paint everywhere! […] They put us right next to the maids facility! And starting about seven or 8 o'clock about every 2 to 3 minutes you heard a door slam!!! Overall the facility needs a lot of upkeep-maintenance!! The pool was very dirty! And you had to pay for ice! I'm sorry but that's ridiculous!!! Read moreGenuine Hotels.com guest review
"In need of refurbishing"
OK for one night stay while traveling but the entire hotel needs updating and a make over.Genuine Hotels.com guest review
Never wifi works...Genuine Hotels.com guest review
"nice little spot"
I enjoyed my stay at the valley inn. It was quiet pleasant and the staff wasn't bothersome.Genuine Hotels.com guest review
Exterior Improvements are underway and were ongoing daily - shows they want to improve the facilities. Good deal and location for the price these days. Needs an elevator for public use. None was offered although we suspect there must be one for maintenance and hopefully for the handicapped. There was a room next door that had very loud chidren playing […] and screaming. The staff did respond to our requests to try and quiet them. It didn't last past 10pm. There was security on the weekend and seeing him walking the grounds was comforting. Overall it suited our needs, Read moreGenuine Hotels.com guest review
"Only real hotel available in north valley"
Quick and affordable. The cost is less than $80 per day.Genuine Expedia guest review
"Cheap Prices Equals Cheap Hotel"
Hotel could really use some work all around. Hallway was dirty , stained carpets and old. Our bathroom door wouldn't even close properly with several holes on walls where towels were and just poor maintenance. Breakfast was served from 7-9am , which would of been nice of the receptionist to let us know. They do have signs near the breakfast area stating […] the times, yet when you check in they are no where near. I along with several other guest were shocked that there was no breakfast once we came down around 9:30 since we had no idea . Yet, i was really glad to see that one of the ladies there would take out some bread of cereal from the back to give to some of the guests. Im pretty sure they have this issue often, as there were about 7 or 8 people who had no idea breakfast was over at 9. I think that for a few more dollars you can def get a better hotel, I think that maybe some remodeling and better service would def improve this place. Overall I got for what i paid for. Read moreGenuine Hotels.com guest review
"best place to stop for your first night."
This is an older hotel, with larger, more comfortable rooms, Due to its location. It is a convenient place right off I-=5 and 405 if you are going to LA from up North. There are out dated stuff about it but the management and staff make up for the minor issues with good hospitality and keeping the place clean.Genuine Hotels.com guest review
"It was relaxation to the max. The price was great."
It went so good. Breakfast was delicious. The sheets clean.Genuine Expedia guest review
"Valley Inn close to everything I need"
I stay every 6 months or so when I visit family. The staff is courteous and polite. The hotel is a bit run down, but is in much better shape than hotels off Roxford in Sylmar. An OK breakfast and close to shops and freeways. They remodeled the front desk and were doing exterior repairs during my stay, so the management is keeping up with things. Always […] a pleasant stay. Read moreGenuine Hotels.com guest review
Very old and filthy hotel! The surrounding neighborhood felt unsafe and unwelcoming. Went to look at UCLA for my son. The drive was long and traffic horrendous! Thank goodness this was only a place to sleep for the night! NEVER AGAIN!!Genuine Hotels.com guest review
Service to stay to food was very good, overall excellentGenuine Expedia guest review
very low clean quality and bad neighborhood lots of crazy people this place is not the family trip!!!Genuine Hotels.com guest review
"Wouldn't stay there again."
Common areas were very dirty. Room was acceptably clean. Check-in help polite, friendly and helpful. Check-out help not so much. Old style television.Genuine Hotels.com guest review
"Get what you pay for."
Not really into writing reviews but this place is affordable and so everything that comes with it is moderate or standard. If you got a few extra bucks to stay somewhere else then go for it. No central air conditioning that didn't help. A couple weirdo creeps walking around wasn't to comforting. Balconies were nice especially if you get a room on the […] 2nd floor. Read moreGenuine Hotels.com guest review
"nice and clean was convenient location"
Great place to stay. We decided to extend our stay. The staff was courteousGenuine Expedia guest review
The room was a turn off. Did not use the bed sheets. It felt like something was crawling and felt itchy. Did not want to touch anything in the room. Has a bad smell. We slept no blankets which I prefer than using their who knows what's underneath the sheets.Genuine Expedia guest review
The hotel staff were nice at least to us...Old run down hotel but the breakfast was really good We paid really low value definitely got what we paid forGenuine Expedia guest review
"o.k cheap spot"
Best bang 4 your buck in the ValleyGenuine Hotels.com guest review
Pool was not working, TV was broken in room, roaches in the bathroom and the front desk clerk told me to deal with it or he would move me to another room. They kept $15.00 refund charge and offered no help to remedy situation. Worst experience ever,.. I travel allot and this was a bad experience.Genuine Expedia guest review
"One time stay"
The hotel room sliding door did not seal all of the way. Notify staff but did not seem that concern. Also at 300 pm had to ask for the room to be clean. Breakfast was ok staff there was helpful.Genuine Expedia guest review
PLACE IS DIRTY AND POIR SERVUCE WHEN WE CHECKED INGenuine Hotels.com guest review
"I got what I paid for"
Clean serviceable room for the price. Close to amenitiesGenuine Expedia guest review
"FOR WHAT IT IS!"
Honestly people you must understand one thing, this place is a motel... Okay... A Motel..... And for it's rating of what category motel it is, I'd honestly have to say it was the best, of the worst rooms lol I've ever had. Surprising clean, room was nice and spacious, bed was clean, what else did I need? One thing I've got to truely say impressed me […] was the breakfast they had for everyone! UNREAL! Hard billed eggs, Do it yourself waffles! HUGE ONES! And a a bunch of other stuff it made me laugh I couldn't believe it. If I had to choose a place like this it would without a doubt be here again. Oh and it was nice to see the police drive through the parking lot a few times. Read moreGenuine Hotels.com guest review
It was comfortable and relaxing.Genuine Hotels.com guest review
the furniture is antique, but terrible tub... no elevatorGenuine Hotels.com guest review
For the Price & Location it's worth checking out .Genuine Hotels.com guest review
"don't book this place"
Filthy rundown, dirty cold pool, rude employees. Believe me if you book here you will want to leave when you get there. AVOID THIS DUMP!Genuine Hotels.com guest review
"WORST PLACE EVER"
Run Down and Nasty We arrived the first room floor was dirty and smelled nasty. The sliding glass door didn't lock or closed and the room was on the first floor. Safety is an issue. Then they moved our room to the second floor. That rooms door did close and lock to the patio, room smelled better and looked cleaner but the adjacent room door didn't […] closed. When I spoke with the front desk they stated they will call (@ 2am) to the other room and will ask them not to go to our room. Maintance ended up coming but just used old door nob pieces to srew into the door to prevent form opening and closing. We will NEVER EVER go there again AND WILL NEVER RECOMMAND THIS PLACE Read moreGenuine Expedia guest review
It's a quite placed and is close by universal studios. If you planning on to visit universal studios valley inn is the hotel you want to stay.Genuine Hotels.com guest review
I GOT A NON-SMOKE ROOM AND ALL YOU CAN SMELL IS SMOKE UPON ENTERING THE ROOM. THERE WERE STAINS ALL OVER AND IT WAS NOT CLEAN.Genuine Hotels.com guest review
good price- good wafles in the morningGenuine Hotels.com guest review
"if you love cheap stays then this is for you"
this is a great place to stay if you are used to cheap rooms. if you'll be staying one night and like wearing your shoes. one thing I did like was that it didn't smell bad. you get what you pay for. rust, chipping paint, dirty carpet, damaged walls and all the usual. the shower drains show, my towel smelled like urine, the bed seemed clean enough. my […] first impression was that some of the reviews were right. cheap, but not the worst I've stayed in. and they have hair shampoo which some of you know is a good thing. the room I got also had a hair dryer and iron in the room. I can't remember a microwave but they did have a mini fridge from the same 60's and it wasn't plugged in. TV is from the 90's and had two odd color spots, channels were OK, nothing special of course parking is gated, there are cameras everywhere and they have security so you feel well guarded. the lobby isn't to bad. breakfast was cereal, waffles, little muffins, mini danish and beagles. and the usual coffee, tea, orange and cranberry juice. don't expect too much and you won't be disappointed Read moreGenuine Hotels.com guest review
"Nice hotel for a night"
Friend had to switch rooms due to cigarette smell. Other than that it is a pretty nice place to stay in, clean, breakfast is good, great staff.Genuine Expedia guest review
Not the greatest hotel, the neighborhood is what it is but the hotel is worth the price and is comfortable. People need to stop judging the neighborhood.Genuine Hotels.com guest review
Front desk guy was rude and lied about rooms. Sliding door to patio was broken and glass was coming off of frame. Hallways were dirty, very gross. The lobby smells like old musty dogGenuine Hotels.com guest review
"Close to gas station,restaurant , indian food .."
Good locality .. Close to food ,gas station, cvs etc. room is not clean.. Really Old hotel and the sliding door to patio does not work. Chairs are badly dirty .. Bathroom tub does not work well. Price is reasonable with continental breakfast is good thing about the hotel.Genuine Expedia guest review
room smell like cigarette smoke!! breakfast is not as good as the review says! no hot water in the morning! the one good thing was that it was next to the freeway... so I could quickly get away from there!Genuine Hotels.com guest review
"ok for the price we paid"
The hotel was shabby, run down, with paper thin towels and a lumpy bed. But for the cost we paid, it was ok. There were no bed bugs or cockroaches running around, so that was a nice thing. I wouldn't make a habit of staying there often though I would stay there again just becasue of the cost and the location to my family. There was a nice security gate […] that kept the general public away from guest rooms. The hotel was seriously out of date for being 2014. Read moreGenuine Hotels.com guest review
"Clean room, pool, & serve complimentary breakfast"
It was a great choice on a budget. The Lobby has recently been updated, though the rooms look a little older. The service was great. Had a nice selection for a complimentary breakfast. They also have a pool, but didn't check that out. The room itself was comfortable with good pillows, very clean and comfortable bed, even though decor and paint might […] be a little out of date. It was also quiet and got a good nights sleep. Coffee maker in room could stand to be upgraded only brews one cup and shuts off, no heating plate... It's a good budget choice. Read moreGenuine Hotels.com guest review
"Pics look better on website than I'm person"
Rooms were dirty. Hotel staff wasn't willing to make it right. Door would not lock. Fire dept and ambulance showed up about 2 am need i say more. Continental breakfast no bueno!Genuine Expedia guest review
The hotel was going under construction , it needs to be remodel & updated. The pool was not in use do to construction . The hotel is located in nice area. The rooms was ok but just need to be updated & more secured ( glass sliding doors ). My family enjoyed the stay .. Will stay again when the place finish remodeling ...Genuine Hotels.com guest review
"Clean rooms, comfy bed, great location"
The room was spotless when we arrived, very impressed with the furniture, TV and bath tub. The hot water ran perfectly which is rare for rooms at this price. Hotel staff were polite and even helped us jump start our car when the battery went dead. If you are looking for a clean, inexpensive and comfortable place to sleep that's close to all the attractions […] then this is a perfect hotel. Read moreGenuine Expedia guest review
loved valley inn if we ever go back to ca the only place well stayGenuine Hotels.com guest review
First impressions weren't good. With the front counter enclosed by bullet proof glass. It looks like a fish tank and is very impersonal. My room was clean and comfortable. Wifi kept dropping. I think they were updating it while I was there. The hallways and common areas looked dirty and disgusting and there was air fresheners everywhere. Upstairs smelled […] better than down, Not a bad place for the price and a quick stay. Read moreGenuine Hotels.com guest review
"Nice and clean hotel"
Good size room. Very comfortable and clean.Genuine Expedia guest review
The reason I gave a low overall rating is mainly for all the inconveniences. Our key never worked. We had to keep replacing them at the desk and were not the only ones. The refrigerator did not work. The last day we were there the shower didn't turn on. The gates kept breaking. But with all that said... I got the room for $40 bucks a night. We got exactly […] what we paid for. We needed a safe place for our kids and us to sleep and not once felt unsafe. The hotel itself was a little run down. But they had great breakfast, the rooms were kept very clean, and the lobby was nice. Staff for the most part was very friendly and helpful with the exception of one that came off a little snarky. Read moreGenuine Expedia guest review
Dirty place and old :(... I would never go there againGenuine Expedia guest review
"Won't stay again"
I arrived to check in the staff was not friendly at all. i said thank you after checking in with no reply. the hotel lobby was nice and the grounds were kept up and nice as well. The room on the other hand was not. it smelled old and like mold. The entire place is in need of a remodel...Genuine Expedia guest review
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