"Great Hotel for the business trip!"
This hotel is in a great location with restaurants close by. Wi-Fi has a strong signal, parking is plentiful and the staff is great. Pool is well taken care of and facilities are all clean. Will definitely stay at this hotel in the future.Genuine Hotels.com guest review
"In town for grandson's wedding"
The hotel was conveniently located, the rooms were very clean, the staff was very friendly and helpful. A few things that would have made the stay even better would have been a mini-refrigerator, microwave and safe for jewelry. We had a very nice stay and will stay at the Best Western again in the future.Genuine Hotels.com guest review
"A bit over-priced for what you get"
This was a perfectly nice hotel. But for what we paid for it, I expected a bit more. When the housekeeping staff cleaned, they didn't replace the shampoos or towels that were used. But for the area, it was an alright stay.Genuine Hotels.com guest review
"Exceeded my low expectations"
My wife and I chose this hotel because of price and availability. Our non-smoking room smelled like smoke for the 2-day duration of our trip. However the bathroom and shower were pretty clean. The free breakfast is pretty bland but it didn't stop us from eating there. They had free local newspapers every morning. Only about 1.5 mile walk into the downtown […] area which wasn't too bad in the summer. I would stay there again if I didn't want to spend more money on a nicer hotel. Read moreGenuine Hotels.com guest review
"close to the beach and downtown"
The hotel was very clean and only a few minutes from the beach and downtown and very easy to find walking distance to mcdonalds and coldstone. The pool and hot tub was nice and stayed open until11;00p.m continenental breakfast was decent boiled eggs,yougurt, Danish,bagels, cereal, and waffles staff was very friendly and helpful will stay here again […] . Read moreGenuine Hotels.com guest review
"Close to relative I would be visiting"
I can say nothing adverse about my stay. It was top notch.Genuine Hotels.com guest review
"Clean and close to beaches"
It was all we wanted.Genuine Hotels.com guest review
Very clean and nice.Genuine Hotels.com guest review
Great location, rooms were remodeled, everything was extremely clean,was surprised on how nice it was. Pool and hot tub area looked very nice but didnt have time to use it. Location was a short drive to downtown/water area. Would book a room here again.Genuine Hotels.com guest review
Staff was wonderful.. we arrived before our check in time and they accommodated us. It was very busy at the main beaches and the clerk gave us a map and 5 mins away we were at a very nice clean beach that was not to busy.Genuine Hotels.com guest review
We had to call the desk 3 times VERY LOUD people above us.The second call to the desk I was disconnected the third time he said he would go back up there to handle it but not before my sister went up and handled it first this went on for at least one hour and it was approaching 12:00a.m. They were dancing and jumping and we could them it was not good!Then […] as we went down to breakfast we had to walk around all their bags and luggage because they were every where this could have been handled so much better. Read moreGenuine Hotels.com guest review
"Very comforting and welcoming place to stay."
I really enjoyed this place, I felt like I was welcomed when I came into the room. There was a clean place to stay. The only thing that I did not have there was the sleep timer on the remote did not work. But I did manage. I totally recommend this place.Genuine Hotels.com guest review
I enjoyed my brief stay at the Best Western Beacon Inn. The staff was great! When I called to ask for a room with an exterior door, they were very accomodating. The room was clean and very large. The breakfast buffet had the standard, carb laden goodies. All in all, not a bad place. I would recommend it.Genuine Hotels.com guest review
Hotel was clean and looked fairly new but the room furnishings were old.Genuine Hotels.com guest review
"BW - Grand Haven MI."
Nice location close to town and Lake Michigan pier. Basic accomodations for the price.Genuine Hotels.com guest review
"Reasonably priced Best Western in Grand Haven, MI"
Stayed one Sunday night, had complimentary breakfast next day. Rooms were clean, but in an older section of the motel. For the money, this was a good deal. NO bedbugs and nothing horrible to report.Genuine Hotels.com guest review
08/27/14 Dale K mason, michigan, United States
My daughter and I have been staying here every summer since she was born, and we have always had a wonderful time. The staff has always been happy, friendly, and helpful. We will be back every summer until she graduates.
We chose to stay here after reading the reviews on here. This hotel lives up to it reputation f being a clean hotel. My hubby and I both have anxiety as some OCD tendencies when it comes to staying aways from home so we were surprised to fun ourselves relax. The staff was friendly and we had no issues. If I had to choose a complaint it would be the walls are a little thin. We were able to hear the people above us walking around, but honesty it wasn't anything that our fan couldn't drowned out. Also I am gluten free and the continental breakfast didn't offer a lot for me. I am use to not having items I can eat so no big deal. We will defiantly stay here again. We really enjoyed our trip to Grand Haven!
"Pros and Cons"
08/21/14 Megan R Chesterfield, Michigan
Pros : Not far from the beach (Nothing in this small town really is) Clean Rooms and bathrooms DVD player in room Fast check in an check out (once the desk clerk realizes you're there) Parking right outside of your room They offer complimentary breakfast every morning. Though I did not eat there, I liked the option. Cons: TV buzzed loudly while watching DVDs Freezer in refrigerator failed to freeze ice cream Front desk clerks seemed to always be in another room Remote batteries died and clerk asked me to bring it to the front desk to be fixed. I guess for a 2 star hotel this is common so maybe I shouldn't complain about it. I would stay here again as it is probably one of the better accommodations in this area.
"Whirlpool didnt work"
The hotel was pretty good except paying 200 for a whirlpool room and the whirlpool didn't work. The hotel pictures are also a bit deceptive since it is off a major road. Fridge in room was very noisy.
08/20/14 Nathan W Commerce, United States
The stay was great! I would of like to stay closer to the beach but everywhere was booked. It was about a 5 min drive which is not bad, but I would of like to be walking distance. Over all the hotel was great! Breakfast was ok. not the best not the worst :)
08/20/14 Theresa M Bloomfield Hills, United States
My parents and I came into town for vacation in Grand Haven. The staff were kind and professional. I got a "AAA" rate, which was still RIDICULOUS. The hotel is NOT 'downtown" and in not on the water. I have NO IDEA why the rooms are so expensive. NO "extras" no fridge, the beds were HARD, the rooms musty smelling, and extremely small. Made me feel as if I was robbed, not relaxed at all. :(
"Not worth the money"
08/19/14 mmassard1 highland,mi
For the price very disappointed. Rooms outside of "main" hotel are facing a car repair shop. Even though there aren't windows facing that direction it wasn't pleasant. The pillows were horrible, bed uncomfortable. Desk staff not very friendly acted like they were doing us a favor when they were just doing their job. Far from downtown not within walking distance. Probably our worst hotel choice in quite a while.
08/16/14 favioa4 Grosse Pointe, Michigan
We stayed not in the main hotel, because they had a room available and the price was cheaper. Wow! Clean clean clean. We have stayed in many hotels. This is simple and clean. You do have to head to the main hotel for the pool and morning free breakfast but it's a quick 10 second walk. We love grand haven and know the area so bring right on the beach for this quick stay wasn't important. But staying here we know we are a quick 10 min drive to downtown grand haven. The only con I have is the free breakfast area is small. So on a busy Saturday morning the space is very tight.
"Fun at Grand Haven"
08/16/14 Michael B Evansville, IN, United States
One of the best hotels we have stayed at for quite some time. Excellent staff and very clean rooms. Well maintained. The location was reasonably close to the beach area and not in a tight traffic location. Easy in and easy out!
"not so near"
08/14/14 Sharon O St Louis, United States
This hotel is not very near the downtown action even tho it says it is. It's on the highway along side of town. It's clean, but doesn't have the usual BWern classy feel. Lots of $$ for an okay stay. Bed is firm and comfy. The spa is nice and warm. I will not stay here next time.
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