All hotels in Aurora, Illinois, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here2450 N Farnsworth Avenue, Aurora, IL, 60502, United States of America, ‏‎800-491-6126
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2.9 / 5Fair

Score breakdown (from 123 reviews)

Average rating for:

  • Cleanliness
    3.1
  • Service
    3.2
  • Comfort
    3.0
  • Condition
    2.6
  • Neighborhood
    3.4
2.0 / 5Fair
"Not what I expected..."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
I was very disappointed. No towels in the room. The sink had caulk in the bottom, heat was inconsistent, no water pressure in the shower, TV remote did not work, room just felt a little "dirty". Not up the standards I have come to expect from Hotels.com affiliates!
Genuine Hotels.com guest review
1 night trip Mar 16, 2013
Kevin
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Was terrific the shower was bad and really hard to use I had to call for help and thy take for ever to answer me but finally the guy from receptionist guy pick up the phone and came to help me ...
Genuine Hotels.com guest review
1 night trip Mar 2, 2013
neftali
US
4.0 / 5Excellent
"Good place for an overnight or two."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This is an older facility, but the public areas were clean and tidy. My room was absolutely clean and comfortable. The price is right. They do not offer breakfast, but there is a small, and very good restaurant less than a city block away.
Genuine Expedia guest review
Other trip Feb 24, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This is a good hotel. I like the nice lady that worked in the bar the most. She was really great.
Genuine Hotels.com guest review
2 night business trip Feb 11, 2013
Raphael
US
3.0 / 5Good
"Budget on a shoestring"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Old and worn amenities but very clean rooms and a helpful staff.
Genuine Expedia guest review
Other trip Nov 29, 2012
A Traveler
US
5.0 / 5Outstanding
"Greatl Service and Very Reasonable Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We booked the hotel for the Black Friday night. We could walk to the outlet mall. And then ... with this PRICE! That was totally great! and the lady at the front desk was also really kind. She came outside and told us to walk to the mall to avoid crazy traffic. Even she showed us how to get there (outside was really cold and windy). She was right, if we drove, we would stuck in the trafic and would be awful experience. The price and her kindness were perfect for us to stay at the Black Friday night. The room was clean too. Everything was no problem! I would definitely go back there!
Genuine Expedia guest review
Other trip Nov 25, 2012
A Traveler
US
1.0 / 5Poor
"Awful..."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This was the worst hotel experience I have ever had. It was not only dirty but there was a terrible odor that never dissipated! We finally switched hotels because we couldn't stand it any longer:(. While the price seemed great we obviously should've spent more & went with a better choice. We will never stay at this hotel again. Our son is planning to attend college in this town so we will be visiting him.. But this hotel Is NOT an option.
Genuine Expedia guest review
Other trip Nov 19, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This was a fine getaway. Clean convenient and comfortable.
Genuine Hotels.com guest review
2 night trip Nov 3, 2012
GM
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel was ok.....there 2 days....no breakfast.....room was spacious....no issues with it....need more plugs....hard to keep electronics charged up. Won't stay again
Genuine Hotels.com guest review
2 night business trip Nov 3, 2012
A Traveler
US
4.0 / 5Excellent
"Great value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Most hotels stink. Even 4+ star hotels reek of the putrid "freshening" chemicals that are used to mask cigarette smoke and regurgitated beer. This place had the freshest air that I have encountered in a hotel room in years. It had no smell at all!! It has a large nice outdoor swimming pool, which was closed for the season, but I'd use the place again in the summer, for the pool.
Genuine Expedia guest review
Other trip Nov 5, 2012
Tryggvi
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was comfortable. The only issue I had was there was not enough towels. There was only one in the bathroom.
Genuine Hotels.com guest review
1 night trip Oct 26, 2012
Diane
US
2.0 / 5Fair
"A need met."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
This was not a classy facility, but the basics were taken care of. The bed was not the most comfortable and the buildings smell was a bit off putting, but I stayed two nights in relative peace. The plumbing needs updating, at least in room 113, because the facet had an audible drip. The biggest downside was the last morning. I had the chance to sleep in, as check out is not until noon (a plus) but the cleaning staff came around knocking on doors before 9 am. That, alone, is reason for me not to use this establishment again.
Genuine Hotels.com guest review
2 night business trip Oct 12, 2012
Russ
US
3.0 / 5Good
"If your looking for just a place to stay."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
It's just a place to stay. Nothing fancy but it is cheap.
Genuine Expedia guest review
Other trip Oct 15, 2012
Magic Man
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
STAFF IS VERY FRIENDLY AND HELPFUL
Genuine Hotels.com guest review
1 night trip Oct 8, 2012
SUN.BROGDON
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
IT WAS FINE BUT AWAYS FROM THE TRACK
Genuine Hotels.com guest review
3 night trip Sep 14, 2012
A Traveler
US
5.0 / 5Outstanding
"Very good and would stay again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was very convenient and pleasing. The staffs were very supportive. There is a microwave in the lobby and they help keeping stuff in the refrigerator based on request. I stayed with my wife and 2 year kid and everyone enjoyed it. Loved the stay!
Genuine Hotels.com guest review
1 night family trip Sep 18, 2012
CJ
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The location was near the place where we had to go. Good value for what the cost.The hotel needs some work, bathroom sink leaked, furniture and amenities showed more then average wear.
Genuine Hotels.com guest review
1 night business trip Sep 14, 2012
A Traveler
US
4.0 / 5Excellent
"Economical for our weekend budget"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I thought the stay was comfortable and convenient to the location where we spent most of our time. I also appreciated that they were able to accomodate my famikly and I in such short notice. The prices were very affordable, but the room and the amenties of the hotel were good.
Genuine Hotels.com guest review
1 night trip Sep 1, 2012
Nicole B
US
3.0 / 5Good
"My Hotel Stay"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
There is only one Pet Room and it is, and was, totally unacceptable in every way, shape, form and fashion.. Improvements to this Pet Room is in dior need! I stayed in this room one night & had hotel move me to another room. James who works at front desk is purely a delightful & helpful employee. I observed him with other guests during my week stay & he is always friendly, helpful, polite and is always smiling. He treats every guest that passes through with the upmost respect from the time of arrival to the time of departure. All hotels should be so lucky in having someone of his kind on their staff! Thanks James for making my stay so wonderful!
Genuine Expedia guest review
Other trip Sep 14, 2012
Lady Lisa
US
2.0 / 5Fair
"I won't be back"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I don't like the smell, it was aweful. And someone knocked the door really hard.
Genuine Expedia guest review
Other trip Sep 9, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
was disappointed no clean towels and a dirty washrag left in room
Genuine Hotels.com guest review
1 night trip Sep 2, 2012
A Traveler
US
3.0 / 5Good
"Quick overnight"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
We stayed briefly on way to Chicago with family. I thought it was okay for the price but my family would not stay there again because of the smell.
Genuine Hotels.com guest review
1 night trip Aug 31, 2012
HawkGrad78
US
4.0 / 5Excellent
"Thrifty for location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The room was nice and clean. I felt safe inside the room. The towels were a bit thin, but for the money it was just right.
Genuine Hotels.com guest review
2 night trip with friends Aug 9, 2012
cep
US
3.0 / 5Good
"The price was right, but"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Everyone was friendly;however the toilet was slow in one of our room and did not flush at all in second, no weekend maintance ,and no room to change too. Toliet are very important in a 3 night stay.
Genuine Hotels.com guest review
2 night trip Jul 27, 2012
Weekend travelers
US
3.0 / 5Good
"Security"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The carpet in the halls was wrinkled, but the unsettling part was that you didn't need a key to get into the hotel, just your room. So, anyone could come in an out of the side entrance - guests or not. I will say they had a nice pool, though.
Genuine Expedia guest review
Other trip Aug 3, 2012
A Traveler
US
4.0 / 5Excellent
"smokey smelling"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Smells like smoke and no elevator. Other than that it was a nice place.
Genuine Hotels.com guest review
1 night business trip Jul 26, 2012
A Traveler
US
3.0 / 5Good
"good value, clean stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
good room for the price. clean and safe. families staying there and young folks too
Genuine Hotels.com guest review
3 night trip Jul 27, 2012
artist
US
2.0 / 5Fair
"Sleep and move on"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The place was shabby. The room was clean, but the lobby was not. There was a strong smell of air freshener, with an underlying stinky smell I could not identify. The tub was stained with residue of the adhesive from long-removed no-slip stickers. Tell the staff to go out back to smoke their cigarettes, they gave the place a look of shadiness that was a bit unsettling.
Genuine Expedia guest review
Other trip Jul 30, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
comfortably and good.
Genuine Hotels.com guest review
1 night trip Jul 14, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The hallways smelled of stale cigarettes. Not being a smoker this was quite unpleasant. They have a really nice pool. There is no continental breakfast, but they have free coffee and a vending machine with sandwiches, etc. The staff seemed very friendly and helpful. Not a place with a lot of extras, but had a nice room for the night.
Genuine Hotels.com guest review
1 night trip Jul 15, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
very friendly
Genuine Hotels.com guest review
1 night trip Jul 6, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very nice and cheap!
Genuine Hotels.com guest review
1 night trip with friends Jul 6, 2012
A Traveler
US
3.0 / 5Good
"Just a room..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
It was just a room. Nothing special. Clean enough... but not spotless.
Genuine Expedia guest review
Other trip Jul 9, 2012
Magic Man
US
4.0 / 5Excellent
"Aurora Fox Valley visit"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was this a five star hotel? No. Did I expect a five star visit? No. What I expected and needed after working 11 hours was a good night's sleep and a warm shower. I got both. It was fine. Would I go back to Fox Valley again? Sure. I like to sleep and I like a warm shower. Hardly even watched any TV.
Genuine Hotels.com guest review
2 night business trip Jun 21, 2012
David
US
4.0 / 5Excellent
"Great hotel for the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Excellent location, clean, and cheap. Would definitely stay there again.
Genuine Hotels.com guest review
1 night trip Jun 16, 2012
ossiandash
US
2.0 / 5Fair
"Just another cheap stay"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
The place was really stinky and noisy.
Genuine Hotels.com guest review
1 night trip Jun 15, 2012
ArrVee
US
1.0 / 5Poor
"AVOID THIS HOTEL AT ALL COSTS!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Rooms are filthy and in need of repairs/ and update. First room had pillows out of covers, no working light by bed and when called for a light bulb stated they had none. We receivd a second room which had hair on pillows, rusted through sink, floor turned my sock black not to mention what stuck to my socks, shampoo was open in shower, AC did not cool room, temp stayed at about 80 degrees til opened window which was difficult to open and when opened discovered had no screen, and the beds had sink holes in middle. Hotel in need of revamp, new beds, and a cleaning staff! Worst hotel I've been in in years!
Genuine Expedia guest review
Other trip May 27, 2012
Midwest Couple
US
1.0 / 5Poor
"Disaster"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This stay was the worst that I have EVER experienced throughout many hotels that I have stayed in throughout the country. If Tanya (morning front desk person) or Rita ( owner) is not on the premises the hotel falls apart and the service is aweful!!! I would not recommend this stay to anyone.
Genuine Hotels.com guest review
2 night business trip May 13, 2012
A Traveler
US
5.0 / 5Outstanding
"Business Gone Good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel staff is great and they go above and beyond to make sure you have a pleasant stay.
Genuine Hotels.com guest review
5 night business trip May 6, 2012
Richard
US
4.0 / 5Excellent
"GOOD PRICE"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
very comfortable for this price, and near the shopping mall.
Genuine Expedia guest review
Other trip May 14, 2012
Janet
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
For the price, it was perfect. An older hotel, but a nice staff and clean rooms. Great location. For a stay overnight, no complaints.
Genuine Hotels.com guest review
1 night trip Apr 22, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
needs more improvement in hotel and the rooms special washrooms
Genuine Hotels.com guest review
1 night trip Jul 10, 2013
d. s
CA
3.0 / 5Good
"Nice location near shops and fast foods."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Nice locations but there should be more towels and toiletries provided for the guest. We think their extra fee for extra person is too much aswell. But it's a nice little place to stay and to have a quick shopping to the nearby outlets!.
Genuine Hotels.com guest review
1 night business trip May 22, 2013
A Traveler
AS

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"gutes Preisleistungsverhältnis"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
hat uns gut gefallen, für Shoppingfreunde günstig gelegen, da gegenüber ein Outlet ist
Genuine Hotels.com guest review
1 night trip Jun 9, 2013
A Traveler
DE
3.0 / 5Good
"für Shopping ideal"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Sehr gute Lage für einen Shoppingaufenthalt im Premium Qutlet. Gute Strassenverbindung nach Chicago. Hotel ist sauber aber etwas renovierungsbedürftig. Für eine Nacht sehr gut. Toller großer Pool, sehr sauber. (hatten leider kein gutes Wetter um ihn auszuprobieren) Ruhige Lage, hatten Zimmer zur Poolseite.
Genuine Expedia guest review
Other trip Jun 27, 2013
Shoppingqueen
DE
3.0 / 5Good
"Adecuado por el precio pagado"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Buscamos un hotel cercano al oulet de Aurora y este hotel cumplió con ese fin, económico y a unos metros del centro comercial, creo que el lugar es adecuado al precio pagado, destaco la amabilidad del personal de recepcion
Genuine Hotels.com guest review
1 night family trip Mar 22, 2013
A Traveler
MX
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
Todo estuvo bien, lo interesante de este hotel es que llegas caminando al outlet.
Genuine Hotels.com guest review
Other trip Nov 6, 2012
A Traveler
MX
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
3 night trip Aug 1, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
2 night business trip Jul 7, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night trip Jul 3, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews