All hotels in Santa Rosa, California, United States of America
1 room, 2 adults
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1500 Santa Rosa Avenue, Santa Rosa, CA, 95404, United States of America, ‏‎866-925-8648
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3.9 / 5Good

Score breakdown (from 453 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    3.9
  • Neighborhood
    3.5
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3.0 / 5Good
"Caveat emptor"
The photos on the hotel.com site are quite deceptive and make the swimming pool look much larger than it is. This "garden inn" is basically a motor court with an awkward entranceway and dangerous one-way access road around the rooms. But overall the place is well-maintained and, though located on a major thoroughfare in Santa Rosa with tons of traffic and low-end tire outlets and liquor stores for neighbors. my room all the way in the back was comfortable and relatively quiet. Spotty wi-fi and WAY overheated pool was like a jacuzzi.
Genuine Hotels.com guest review
3 night family trip Jul 16, 2015
Douglas
US
4.0 / 5Excellent
"Very satisfied with this hotel"
This hotel is very conveniently located right off of U.S. 101 and is surrounded by restaurants, convenience stores, and other businesses. The hotel is clean and quiet and has a very friendly staff that worked hard to accommodate my needs. The room was clean and the beds were comfortable. The wi-fi and cable TV worked great. The next time I'm in the Santa Rosa area this is the place I will try to stay in. I would recommend the Best Western Garden Inn to my friends.
Genuine Hotels.com guest review
1 night family trip Jul 8, 2015
Charles
US
5.0 / 5Outstanding
"Nice hotel...nice staff"
Great stay!! Great beds!!
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Delilah
US
5.0 / 5Outstanding
"Great Find!"
This was affordable, clean, well stocked and well appointed. We definitely enjoyed the spacious quarters, the pool, and the cafe for breakfast. Mary, our host when we checked in, was friendly and helpful. There was a glitch with using their "business center" computer to print a document, but other than that everything exceeded our expectations and I would happily book a room with them in the future!
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Anne
US
4.0 / 5Excellent
The place is just right. It is in business area so kind of quiet in the night time. But not too far from downtown and shopping area. The service personal are friendly and very helpful. Room are fine and fair place for fair price.
Genuine Hotels.com guest review
1 night family trip Jun 29, 2015
A Traveler
US
1.0 / 5Poor
"Ants Ants & more ants..."
There was a very strong bad smell in room. After we had settled in. We noticed tiny black ants coming out on top of the entertainment center that the TV was on . Ants crawling on bathroom countertop ,on nightstand and on the floor! We piled our belongings onto a table and hoped by morning they wouldn't be reached. The plastic toilet seat lid made a LOUD cracking sound when lifted! We thought for sure we'll be waking others in the middle of the night when having to use the toilet ! The reviews are deceiving ! We do not recommend this place . The carpet dirty/stained.
Genuine Hotels.com guest review
1 night romance trip Jul 2, 2015
Virginia C.
US
3.0 / 5Good
"Santa Rosa Best Western Garden Inn"
Front Desk Representative was not very interested in our appointment. She was multi-tasking with the maintenance person and seemed to take stress or frustations out on her work. The images on the web site were not indicative of the actual grounds and facility.
Genuine Hotels.com guest review
1 night family trip May 24, 2015
Sonya
US
2.0 / 5Fair
"Scetchy location"
Hotel room was okay, Hotel staff was not very friendly. the the location is very sketchy. Didn't feel safe walking around. I will drive up the road an hour before I stay here again.
Genuine Hotels.com guest review
1 night business trip Jun 28, 2015
A Traveler
US
4.0 / 5Excellent
It was clean and nice.
Genuine Hotels.com guest review
1 night romance trip Jun 18, 2015
Deborah
US
3.0 / 5Good
"Nice room, Food and staff stunk...."
Everything was nice but breakfast was terrible. Went elsewhere. Staff was not particularly friendly at all.
Genuine Hotels.com guest review
1 night business trip Jun 10, 2015
greg
US
2.0 / 5Fair
"C-/D+"
Hotel was very clean, however the shower nozzle didn't work. When we reported it, the Hotel staff was willing to come help us with it, but it was very late at night. Shower handle broke off. Hotel is on "Auto Row" - we had a nonsmoking room, but a young couple was smoking right outside of our room about every 10 minutes... Grrr... Not a great experience... They are also doing construction - that didn't effect us much - but check first before you book.
Genuine Hotels.com guest review
1 night trip with friends Jun 10, 2015
A Traveler
US
4.0 / 5Excellent
"Good Value"
Looked a little "iffy" from the street but clean and comfortable and breakfast in "Garden Cafe" was excellent. Our room was at the back of property and should have been quiet but there was a barking dog in the adjacent neighborhood at least one night of the three.
Genuine Hotels.com guest review
3 night family trip May 28, 2015
A Traveler
US
2.0 / 5Fair
"Not what I was expecting..."
I stayed at this hotel for a family function. The reviews prior to my stay looked promising, however I felt like it didn't match any of the descriptions. It was loud, uncomfortable and when we walked in the room it had a slight oder that was not pleasant.
Genuine Hotels.com guest review
2 night family trip May 22, 2015
Sarah
US
4.0 / 5Excellent
"Pretty good"
Great little hotel for one night. Walls are kinda thin, you can hear your neighbors. But, we needed a room for one night.
Genuine Hotels.com guest review
1 night business trip May 21, 2015
Lisa
US
3.0 / 5Good
"2 night stay in May"
We stayed two nights while in town for a wedding...Best Western Garden Inn provided a nice, clean place to sleep, and for the area, we felt it was a good value.
Genuine Hotels.com guest review
2 night family trip May 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Always the best experience possible!"
My young son and I stayed here for three nights and we couldn't have been happier. The front desk people are always welcoming and happy to accommodate anything asked of them. This trip was our 3rd time staying here in the last six months and like the last two everything was perfect. They have a heated pool year-round as well as a seasonal pool both outdoors. Every morning we order food from their on site Café which provides not only excellent quality food but very well priced as well. All the rooms are updated with large flatscreen TVs, very comfortable beds and are always very clean. Really quiet as well. We stay at hotels quite often and this is the only one we have never ever had one problem with. This is my number one hotel choice even over Fountaingrove.
Genuine Hotels.com guest review
1 night family trip May 11, 2015
Sheila
US
5.0 / 5Outstanding
"Great stay."
Great hotel. Recommend it highly.
Genuine Hotels.com guest review
7 night family trip Apr 22, 2015
A Traveler
US
4.0 / 5Excellent
"Stayed for Passport Weekend in Dry Creek Valley"
The hotel is older, but in very good condition. The rooms are large and clean. With the outside entrances and a single story, it was very quiet. Close to the interstate and downtown for easy access. The pillows were tiny, but a great value and would stay there again.
Genuine Hotels.com guest review
3 night romance trip Apr 24, 2015
A Traveler
US
4.0 / 5Excellent
"not what we expected-in a good way!"
best place we've stayed in in SR! what a pleasant surprise! the room was clean and comfortable. too bad there were people next door who went in and out a lot and slammed their door. next time we'll ask for a room that's more isolated because other than that it was quiet.
Genuine Hotels.com guest review
1 night trip with friends Apr 19, 2015
Paul
US
1.0 / 5Poor
"Best Western Santa Rosa - Garden Inn"
Ants everywhere! Not getting into bed with ants. The color of the ants blended in to the carpet, so we could not see them at first. When we turned the lights on at night, we could see them on the nightstands and IN THE BED!
Genuine Expedia guest review
Other trip Apr 20, 2015
Faye
US
5.0 / 5Outstanding
quiet hotel and clean. Noisy with staff way to early in the a.m.
Genuine Expedia guest review
Other trip Apr 20, 2015
A Traveler
US
4.0 / 5Excellent
"Convenient location off freeway"
Older motel but was clean and quiet A little pricey for the age and location. I would stay here again.
Genuine Expedia guest review
Other trip Apr 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Fresh & comfortable room"
It was wonderful to be in a truly NONsmoking room, without any trace of smoke neither in the room, nor outside! Had a very clean, comfortable, fresh room. Would visit again!
Genuine Hotels.com guest review
1 night family trip Mar 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice and quiet off a busy street!"
Loved the pool time!
Genuine Hotels.com guest review
1 night family trip Mar 17, 2015
Trish
US
4.0 / 5Excellent
"Nice visit"
We had our service dog with us and they were very accommodating.
Genuine Hotels.com guest review
1 night romance trip Mar 17, 2015
Charleen
US
4.0 / 5Excellent
"Great little place"
Great location. Stay here every year for the Russian River Wine Road weekend. Great staff too.
Genuine Hotels.com guest review
1 night trip with friends Mar 14, 2015
Angela
US
3.0 / 5Good
"Needs some work"
For the price you pay this hotel is a bit outdated.
Genuine Expedia guest review
Other trip Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Great for a girl's weekend!"
Fabulous overnight with a few girlfriends. We were pleasantly surprised to see how large the bathroom was, all 4 of us could get ready at the same time!) as well as the size of the fridge. The room was exceptionally clean, staff was friendly, and breakfast at the cafe was inexpensive and tasty! We're planning to stay here on our next trip to Healdsburg!
Genuine Hotels.com guest review
1 night trip with friends Mar 6, 2015
Amandar
US
5.0 / 5Outstanding
"Great Stay"
Great stay. Room was clean and everything was pleasant. Nice towels as well. Quite surprised as we've stayed in some others around the area that were horror stories.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Jason
US
4.0 / 5Excellent
"Nice place in Santa Cruz"
Staff was friendly. Beach and plenty of restaurants within walking distance.
Genuine Hotels.com guest review
1 night trip with friends Mar 6, 2015
Norma
US
4.0 / 5Excellent
"Reliable spot in Santa Rosa"
Very comfortable and well kept motel
Genuine Hotels.com guest review
1 night romance trip Mar 6, 2015
A Traveler
US
3.0 / 5Good
"Wine visit"
A quick trip to see the wine country
Genuine Hotels.com guest review
1 night business trip Mar 2, 2015
Darunee
US
3.0 / 5Good
"Squeaky doors"
Adjoining room was very noisy, doors squeezed very loud.
Genuine Expedia guest review
Other trip Mar 8, 2015
alice
US
5.0 / 5Outstanding
"Electric Vehicle Charging Stations! 5 stars!"
Clean, updated rooms. Comfortable bed, quiet surroundings, AND electric vehicle charging stations! What's not to love!
Genuine Hotels.com guest review
2 night business trip Mar 3, 2015
Phil
US
4.0 / 5Excellent
"Wedding Weekend Stay"
We were disappointed that it was pet friendly but we still had to pay to have a pet. Usually people with pets are more conscientious than people without. It was nice to have a dog walk area with waste bags so readily available. The small Garden Inn breakfast nook was a nice addition rather than having to leave the facility to get something to eat. There needs to be bathroom vents installed in the bathroom or give each room some room spray. We had to leave the bathroom window open and that is not a safe way to have to air the bathroom out. We had a good bed and a quiet nights sleep while being there. We did not spend a lot of time in the room because of all the activities we had going on.
Genuine Hotels.com guest review
2 night family trip Feb 27, 2015
Keith
US
3.0 / 5Good
"nice place, mediocre location, miserable internet"
The place was really clean but it bordered a not so nice part of town. It felt safe enough but as a woman traveling alone I would have chosen somewhere else had I gotten a look at the surrounding area.Unfortunately both the cable and internet were awful which is a killer if you're on a business trip
Genuine Expedia guest review
Other trip Mar 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great clean and comfortable"
Highly recommend great quiet and felt saf .
Genuine Expedia guest review
Other trip Mar 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Humboldt hunny's"
We enjoyed our stay very much only one thing the water took a very long time to heat up but over all we loved it
Genuine Hotels.com guest review
1 night family trip Feb 23, 2015
Kimberly
US
3.0 / 5Good
"Too loud"
Have stayed here before and has always been clean and comfortable. On this last visit however, we were upstairs facing the parking lot and could hear every car door, every stereo, and every conversation outside, and there was a lot of all of that between midnight and 5 am.
Genuine Hotels.com guest review
1 night family trip Feb 21, 2015
A Traveler
US
3.0 / 5Good
"clean but outdated"
Terrible cafe, bad food, took really long time. Uncomfortable bed. Sketchy parking lot.
Genuine Expedia guest review
Other trip Feb 25, 2015
A Traveler
US
4.0 / 5Excellent
Hotel was in a good location about a 1 1/2 miles from downtown Santa Rosa. The rooms were clean, comfortable and specious with a great bathroom in the deluxe king room, no plastic tub enclosures like most hotels at that price.
Genuine Expedia guest review
Other trip Feb 21, 2015
Karen
US
3.0 / 5Good
"Clean, comfortable and priced right!"
A typical motel, well maintained. We stayed in the one storey bungalow with parking directly outside the door. The drawback was the noise from outside: people slamming car doors and talking loudly directly outside our door. The room was clean and had attractive decor. We did have some difficulty keeping the wifi signal and the satellite TV signal. If we were staying another night, we would have pursued the problem with the office. The small onsite Cafe closes at 11:00 a.m. We had to go down the street to get a coffee since our room was not ready when we arrived. Good location, handy to the highway and not far from downtown.
Genuine Hotels.com guest review
1 night romance trip Feb 15, 2015
Susan
US
4.0 / 5Excellent
"Close location to downtown!"
Went for Pliny the Younger this year. Only a mile from the brewery. Very clean and met our needs for the weekend!
Genuine Hotels.com guest review
1 night trip with friends Feb 7, 2015
Amanda
US
4.0 / 5Excellent
"Garden inn"
Got in late, the counter person was pleasant, checked in. Breakfast was good and was on my way, no problems
Genuine Hotels.com guest review
1 night business trip Jan 20, 2015
William
US
3.0 / 5Good
"Santa Rosa hotel"
Outside of hotel not as nice as rooms, deceiving a little.
Genuine Hotels.com guest review
1 night romance trip Feb 2, 2015
A Traveler
US
4.0 / 5Excellent
"In Santa Rosa for a Conference"
Very nice Bestwestern. Would stay there again.
Genuine Hotels.com guest review
1 night business trip Jan 29, 2015
Kristin
US
4.0 / 5Excellent
"Comfortable and convenient."
Room was comfortable and clean. Not the best neighborhood but convenient location. Walls are very thin so I could hear the people staying in the next room arguing, but this seems to be typical.
Genuine Hotels.com guest review
1 night business trip Jan 30, 2015
A Traveler
US
4.0 / 5Excellent
"Great if you awaken early and have quiet neighbors"
Great hotel, very clean and bed super comfy. Shower was so relaxing perfect water pressure. Only complaint was thin walls, we could hear everything our neighbors were saying at 6am when their kids awoke! Otherwise great hotel
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
viviana
US
4.0 / 5Excellent
"Good for a quick visit"
My husband and I stayed here for a weekend visit as I have some family in the area. The location seems a little iffy due to other businesses in the area but we didn't feel unsafe at any point staying here. The service we received on both check-in and check-out was friendly and efficient. The room was clean and when the housekeeping staff cleaned our room, they replaced the complimentary toiletries, which I haven't experienced previously at any hotel. We did not take advantage of the onsite cafe to comment on it, but I thought it was a nice concept. This is a good choice for a short stay if you have plans in the area.
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
BreAnne
US
5.0 / 5Outstanding
"Good"
We stay at this facility when we travel to Santa Rosa or San Francisco and need to over night. Works well. Through all the years we have stayed here it has worked well.
Genuine Hotels.com guest review
1 night business trip Jan 21, 2015
A Traveler
US
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