Room was spacious and had a good amount of room to roam around.Genuine Expedia guest review
They have a pay breakfast on site but very reasonably priced. Room comfortable and roomy. Had everything. We would definitely stay there again.Genuine Hotels.com guest review
"Very nice and convenient"
Very nice staff that were very helpful. Room was clean. Alarm/clock didn't work very well. Overall though a good value.Genuine Expedia guest review
"Short but Comfortable"
We stayed for only one night but the staff was friendly and the room was very nice. The room was spacious, it was a quiet area and we enjoyed our stay. The only problem we had was there was nowhere to get water since the only vending machine was broken.Genuine Expedia guest review
Great stay, comfortable and quiet place. Lovely refreshing swim in pool. Close to Santa Rosa Market place with Starbucks & Trader Joe's. Breakfast at Garden Cafe on site was delicious with friendly service. Beautifully maintained gardens and grounds.Genuine Hotels.com guest review
"Nice quiet hotel with easy access to freeway."
Spent 4 evenings and was quiet the whole time. Quick in and out.Genuine Expedia guest review
"Weekend getaway to the coast"
We stayed here for acces to the coast and to visit local attractions like the California Missions. Hotel is in more of an industrial area, not by restaurants or mall. Easy freeway access to get to aforementioned areas. Room was a bit small for 3 pople and beds were full, not queen sized. Though the hotel staff was friendly and rooms were clean, I felt […] the pictures misrepresented the interior of the room. Read moreGenuine Hotels.com guest review
"Needed some quiet after surger!"
The motel was comfortable enough for what we needed. The room was clean and the beds were comfortable. The service from the person is the lobby was less than desirable, but when I complained about the party next door, he promptly quieted it down for us. We had no other issues that night.Genuine Hotels.com guest review
Everything was great.Genuine Hotels.com guest review
We booked this hotel because we were doing a winery tour. The staff was great and allowed us to change in the maids bathroom since our room wasn't ready They told us about the area and suggested we not walk back from downtown at night. The hotel was not bad but I wish the location was better.Genuine Hotels.com guest review
Nice place, I enjoyed old school charm. TV was better than expected, nice flat screen. Bed not very comfortable.Genuine Expedia guest review
We stayed at the Best Western overnight to attend the Summer Music Festival at the Sonoma County Fairgrounds which was in very close proximity of the hotel. The café at the hotel was especially convenient. Accommodations and hotel staff were outstanding. We'll certainly stay there again.Genuine Expedia guest review
"Nice place to stay"
Check in was quick and efficient and the man at the counter was very nice. The room was clean and the beds comfy. After a week of travel and staying at different hotels I would definitely stay here again.Genuine Hotels.com guest review
"Nice hotel for the price!"
Room was clean, check in was quick, and nice pool. Overall, good for the price.Genuine Expedia guest review
"Decent hotel - Lousy location"
The hotel was clean but the location left much to be desired.Genuine Hotels.com guest review
Very spacious rooms--great for family groups!Genuine Hotels.com guest review
this was a lovely place to stay...we thoroughly enjoyed it...Genuine Expedia guest review
Very pleasant.Genuine Hotels.com guest review
"Convenient for wine country tour"
It is an updated motor court with lovely landscaping. There are two pools. The unheated one was occupied both afternoons by a mallard. The heated one was occupied only by this guest. It is a nice, quiet, private getaway.Genuine Hotels.com guest review
My stay was extremely enjoyable. Facility is outstanding.Genuine Hotels.com guest review
"Decent stay for the price"
The location was the highlight of why we chose this hotel--it made it easy to visit many of the local vineyards during the day, get to restaurants during the evening, and jump back onto the hwy when leaving (1 block away!). There is nothing within walking distance, so be prepared to drive everywhere if you stay here. The room and grounds, while a bit […] dated, were clean and the staff was friendly. Place was great for a short stay, but would not suggest for a long-term vacation (or a romantic get-away). Read moreGenuine Hotels.com guest review
The inn was easy to find off 101. The front desk staff was cordial and efficient. We had chosen the hotel as an overnight hop because it has a pool, unfortunately the heater was broken so we had a very cool swim. No in room movies. I was traveling with my daughter and these things were important to her. the room was clean and reminiscent of the motels […] I stayed at as a kid . Read moreGenuine Hotels.com guest review
"Annual trip to Healdsburg"
We travel to Healdsburg at least once a year somewhere around our anniversary. We can rarely find a hotel in Healdsburg for a reasonable price. Therefore, we look at nearby towns, normally in Windsor. However, the closest we could get this trip was Santa Rosa. And even at that, there weren't a lot of good choices. This motel seemed to be the most reasonable, […] but I felt it was expensive for what it was. Read moreGenuine Expedia guest review
The room big and comfortable, had a open backyard. inside was very clean with all the amenities. Overall great stay!Genuine Expedia guest review
"An OASIS in the city!"
From the moment I arrived I was treated like a "wanted" guest. The lady who checked me in was very pleasant. Her name was Sharae and she was quick and efficient. When completing paperwork, I said I didn't know my car license plate # and she said "No worries, I'll get it once you park." Nice touch. I was a bit earlier than the 2pm check-in time and was […] ready to wait in the lobby, but she let me check in anyway. Another nice touch. Points keep adding up in her favor. When I checked into my room, I was pleasantly surprised to find it tastefully decorated with some nice touches, like the "sanitized" TV remote control. Nice touch! I have only 2 complaints about my visit. One I briefly mention in the "what could be improved" category, however I ran out of characters. And that is the paper thin mattress pad on the bed. Since it was warm, I remade the bed placing the comforter where the mattress pad was and then I had a very restful sleep. The mattress was the perfect firmness - it just needed more softness in the mattress pad. I have a foam mattress at home, so this may be one reason why I desire a thicker padding between the mattress and my body. My only other complaint would be the hotel staff allowing the neighboring doors to SLAM loudly when they shut. I think if the hotel staff were to sleep in one of the rooms and experience the noise from neighboring rooms' doors slamming, they may try to be more quiet. I have found this a frequent issue with nearly every hotel I've stayed. Read moreGenuine Expedia guest review
"I like this place."
The Best Western was my third option when attending a conference at the Hyatt hotel about a mile and a half away. After the Hyatt and Marriott hotels filled up, I made reservations at the Best Western, knowing that it had more of a motel feel than a hotel. I was pleasantly surprised with my room (king size deluxe). The bedroom was very large with a […] 42" flat screen tv. Although I was in a back room, my wireless internet worked pretty good and my desk was roomy and chair was comfortable. The tv could swivel so I could work and watch tv at the desk with ease. Read moreGenuine Expedia guest review
We were there for my cousins 70th Birthday, it was nice that there was a nice little eating area. we will stay agianGenuine Hotels.com guest review
I was concerned with how close the property was to the major roads, but it was quiet. The room was large and clean. Bed was comfortable.Genuine Hotels.com guest review
Trepidation upon arrival - Alleviated by room conditions. All Good.Genuine Expedia guest review
"Nice size room"
Room was clean and was big. Very comfortable and cleanGenuine Hotels.com guest review
"Older property could use paint, flowers, new bathr"
experience ok for one night..manager moved us as I thought we were too close to the road...good locationlGenuine Expedia guest review
"Got the job done, but nothing special"
Standard issue hotel, no bells and whistles. Parking lot makes it feel like a motel. No problems with the room. Just needed a place to stay in the Santa Rosa area for a night. Seems like the area is expensive, relatively speaking.Genuine Hotels.com guest review
"First room- Not so good! Second room much better!"
So I checked in around 8ish and was given a room way in the back. At first thought it seemed like this is the "long term" section of the hotel. Once I entered the room, it was well done, nice bedding, BIG TV. However the room had a pass through door to the next room, and the walls were thin. I could hear everything in the room next to me, the occupant […] nextdoor was very active, in an out slamming doors TV loud ect, but I tried to sleep anyway. Then I heard the door slam hard which woke me up, I got up was standing by the front door (inside) and realized the pass through door was being jiggled. The person next to me was checking if my door was locked! Ahhh! Since I was a girl alone I couldn't get out of there fast enough! I called the front desk to ask to change rooms because of the noise. The front desk asked me which room was loud, when I told him. He said "Figures". When I came to the front desk now about midnight the clerk seemed OK with helping me out, but wanted a detailed answer why I asked to move. Frankly, I was traveling on business and had 400 miles to go, I didn't want to have to snitch, just to get some sleep especailly if they knew this room was a problem before. The clerk gave me a new room that was MUCH better, when I called to Thank him, he wouldn't take my call, maybe assuming I would have issues again, btw I have NEVER asked to be moved before! I think the hotel is nice, but in an area with some serious RiffRaff! Read moreGenuine Expedia guest review
"Location was close to my contract job location."
This Best Western Garden Inn Santa Rosa, needs to add a sport package to see the S.F. Giants games and the Oakland A's. The Direct TV does not have it listed. Bath room lights over sink need to be brighter. I prefer the large shower stall.Genuine Expedia guest review
I stayed two nights midweek. I arrived early and the woman at the desk didn't bat an eye at checking me in early. The room was clean and good size. They were great at honoring my request to be on the ground floor, and put me within an easy walk of the Garden Cafe, where breakfast was delicious and reasonably priced. The surroundings are pretty, well-kept […] gardens. It was convenient to park right outside my room. My only complaints: the walls are very thin and the bed was firmer than I like. Read moreGenuine Hotels.com guest review
They were very accommodating. A step above. Room was all remodeled and amazing!Genuine Expedia guest review
"attractive, spacious rooms"
The rooms were so nice and big, with fridge and microwave. Nice breakfast, too!Genuine Expedia guest review
"basic clean hotel, close to on-ramp and off-ramp."
Hotel was clean. Price is a bit high for what it is. Bed was comfortable, but the zippered pillows not a good idea. I was scratched by a sharp broken zipper pull through the pillow case. I told the front desk and gave her the pillow, it was replaced by another, but no compensation.Genuine Expedia guest review
"Comfort and Sleep not so pleasant."
I stayed in room 107 and at 5:00 am the washer and driers next door woke me up with all the nosie they were making. I guess room 108 was being used as a roomm for staff members.Genuine Expedia guest review
"Large room clean comfortable"
Arrived at 2am the room was large , parking is assigned which is great! Enabled your vehicle to be near your room. The room was very clean and comfortable!! I would stay again !Genuine Expedia guest review
The staff was nice and the hotel was clean but the layout and building appearance was little depressing.Genuine Expedia guest review
"Clean and quiet stay"
I was very satisfied for a hotel of this star/price. It was clean, parking lot was easy to access, and the room was very spacious.Genuine Hotels.com guest review
"Put your feet up"
Quiet, clean, and the staff was accommodating and friendly!! The pool was heated could've been cleaner but still nice and it is the off season. Rooms big, clean and quiet. Not a 5 star but a good place to relax and put your feet up!Genuine Hotels.com guest review
Excellent shower!Genuine Hotels.com guest review
Above average hotel in a not-so-great area. A little removed from everything in an industrial commercial part of Santa Rosa. Good, comfortable beds. Surprisingly quiet rooms. Good staff. Nothing fancy but it did the job at a good priceGenuine Expedia guest review
Was a pleasant stay and quiet and we had a good nights sleep.Genuine Expedia guest review
"hotel fine ,neighborhood not so much"
Nothing noteworthy here , either good or bad., hotel seemed pretty clean, everything worked well and carpet was new or extremely clean They gave us an unprepared room on arrival, and we had to wait 20 minutes to check in , but the maid preparing our second room was fast , cheerful, efficient and did a great job.. Neighborhood is not the greatest, and […] that fact that no breakfast is included in this class of hotel in unusual and disappointing. Internet is free and performed well generally, but did suffer some periods of significant slowdown, almost to a full stop in the evening, and did not recover. Read moreGenuine Expedia guest review
"Convenient location, restaurant on grounds!"
I decided to stay overnight here instead of driving back to the city. This was a good "in between" choice for me and my experience was very good.Genuine Expedia guest review
"Thankfully just passing through..."
This was an older Best Western motel. There were a few ants by the bathroom sink although the bathroom was updated. Didn't want to walk on the carpet on my bare feet because it felt dirty. But the bed was comfortable enough with clean linens. Good enough for just an overnight stay. And overall neighborhood and neighbors were quiet. And location was […] great being only a 5 minute drive from the Santa Rosa downtown area. Read moreGenuine Hotels.com guest review
Good room, good bed, well maintained. I slept very well.Genuine Expedia guest review
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