They were very accommodating. A step above. Room was all remodeled and amazing!Genuine Expedia guest review
"attractive, spacious rooms"
The rooms were so nice and big, with fridge and microwave. Nice breakfast, too!Genuine Expedia guest review
"basic clean hotel, close to on-ramp and off-ramp."
Hotel was clean. Price is a bit high for what it is. Bed was comfortable, but the zippered pillows not a good idea. I was scratched by a sharp broken zipper pull through the pillow case. I told the front desk and gave her the pillow, it was replaced by another, but no compensation.Genuine Expedia guest review
"Comfort and Sleep not so pleasant."
I stayed in room 107 and at 5:00 am the washer and driers next door woke me up with all the nosie they were making. I guess room 108 was being used as a roomm for staff members.Genuine Expedia guest review
"Large room clean comfortable"
Arrived at 2am the room was large , parking is assigned which is great! Enabled your vehicle to be near your room. The room was very clean and comfortable!! I would stay again !Genuine Expedia guest review
The staff was nice and the hotel was clean but the layout and building appearance was little depressing.Genuine Expedia guest review
"Clean and quiet stay"
I was very satisfied for a hotel of this star/price. It was clean, parking lot was easy to access, and the room was very spacious.Genuine Hotels.com guest review
"Put your feet up"
Quiet, clean, and the staff was accommodating and friendly!! The pool was heated could've been cleaner but still nice and it is the off season. Rooms big, clean and quiet. Not a 5 star but a good place to relax and put your feet up!Genuine Hotels.com guest review
Excellent shower!Genuine Hotels.com guest review
Above average hotel in a not-so-great area. A little removed from everything in an industrial commercial part of Santa Rosa. Good, comfortable beds. Surprisingly quiet rooms. Good staff. Nothing fancy but it did the job at a good priceGenuine Expedia guest review
Was a pleasant stay and quiet and we had a good nights sleep.Genuine Expedia guest review
"hotel fine ,neighborhood not so much"
Nothing noteworthy here , either good or bad., hotel seemed pretty clean, everything worked well and carpet was new or extremely clean They gave us an unprepared room on arrival, and we had to wait 20 minutes to check in , but the maid preparing our second room was fast , cheerful, efficient and did a great job.. Neighborhood is not the greatest, and […] that fact that no breakfast is included in this class of hotel in unusual and disappointing. Internet is free and performed well generally, but did suffer some periods of significant slowdown, almost to a full stop in the evening, and did not recover. Read moreGenuine Expedia guest review
"Convenient location, restaurant on grounds!"
I decided to stay overnight here instead of driving back to the city. This was a good "in between" choice for me and my experience was very good.Genuine Expedia guest review
"Thankfully just passing through..."
This was an older Best Western motel. There were a few ants by the bathroom sink although the bathroom was updated. Didn't want to walk on the carpet on my bare feet because it felt dirty. But the bed was comfortable enough with clean linens. Good enough for just an overnight stay. And overall neighborhood and neighbors were quiet. And location was […] great being only a 5 minute drive from the Santa Rosa downtown area. Read moreGenuine Hotels.com guest review
Good room, good bed, well maintained. I slept very well.Genuine Expedia guest review
"parking is a joke"
I have stay at many best westerns and this was the worst I have seen. left for an hour to go get something to eat. when we got back there was no parking at all. the room key card was broken. and any other one I have ever stayed at offers some kind of breakfast in the morning, not this one.Genuine Hotels.com guest review
"Older facility updated and conveniently located"
Close to 101 access, located midway between downtown and shopping centers. Parkside Cafe is a great spot for breakfast or lunch. Rooms are on the smaller side, clean and comfortable, but by no means modern. The back section where we stayed reminded me of the old style motels where you pull your car right up to the front door--IF you are lucky! Otherwise […] you may end up parking a distance from your room Read moreGenuine Hotels.com guest review
"Needs a Refresh"
Hotel in dire need of a makeover. Musty, mildewy room. It was non smoking but smelled like someone had smoked in there recently. Better options in Sonoma Wine Country for not that much moreGenuine Hotels.com guest review
Although the decor and layout reminded me of the late 1970's and 80's - it was very clean, well supplied and obviously meticulously managed. I was very comfortable and appreciated having all the amenities I could possibly need. My room supplied a decent size refrigerator, microwave, flat screen TV, and a nice stand up shower (size and function). You […] could not find a more affordable, well-managed and comfortable Inn anywhere else on Santa Rosa Avenue. Read moreGenuine Hotels.com guest review
"Fair value for location."
Everybody was pleasant. The only disappointment was that the front desk or the manager was not able to provide a break down invoice. The staff recommended that I request expedia for the break down. I've stayed at other Best Western booked via Expedia and I was able to receive an invoice. Overall good experience.Genuine Expedia guest review
"not what i had expected"
I wasn't impressed, and it was nothing at all like the Best Western I have stayed in multiple times located in Petaluma, CAGenuine Hotels.com guest review
"Decent place in Santa Rosa"
2nd stay there. This time was given a room among the single story ones towards the back of the property. Just fine for one or two folks. would be better for me if the room was set up with a desk & convenient outlets.Genuine Expedia guest review
Nice hotel with all rooms on the ground floor and parking right outside the door. Has sliding glass doors onto a garden area. No breakfast but can purchase for reasonable price. Easy to get on to freeway 101 and close to many wineries.Genuine Hotels.com guest review
"Great Staff & hotel"
Upon arrival the staff checked us in quickly and helped provide directions to a venue we were interested in visiting. We ended up walking to the downtown area, the area wasn't too bad to walk through at night and relatively close to downtown. The room was great and the bed fantastic. I would stay here again.Genuine Expedia guest review
"clean older spot"
It was directly off freeway, and very convenient to where I was doing business, so it worked for me .Older hotel but very clean! lots of dining choices within 1 mile.Had breakfast at the café on site, actually very good and reasonably priced. Very friendly staff.Genuine Hotels.com guest review
"Clean hotel, newly remodeled"
This is one of the nicer motels on the main strip of town. It is an older motel but has been newly remodeled. The room was clean and comfortable. Be aware that the rooms are outdoors in strips and you can hear incoming traffic throughout the night and morning.Genuine Expedia guest review
It's Small but it was all we needed. A bed, bath, and a place to keep our luggage! It's a lot like the old Motel 6 but you don't pay for t.v. ; Bath has a new tub enclosure, which was nice. There is an eating establishment on the premises, small menu and only open until 11: AM but really convenient, Good and very reasonable priced! Wi - Fi was fast […] and heating/cooling unit was quiet. Lots of pillows, Fridge & Micro. Read moreGenuine Hotels.com guest review
Great Place to Stay, good rateGenuine Hotels.com guest review
We really liked our room. It was quiet, clean, and the two bedroom size was prefect for us.Genuine Hotels.com guest review
"Nice and Quiet"
The room was very nice. Comfortable beds and pillows. Great looking room. Good shower.Genuine Expedia guest review
"Nice clean reasonable hotel"
Need a reasonable hotel in Santa Rosa. This fit the bill. Clean, reasonable and freindly. We will stay here again.Genuine Expedia guest review
"nicer on inside than outside"
The online pictures look like a completely different hotel. Much nicer online, however, pleasantly surprised by new updates in room and cleanliness. Noise was a factor, heard neighbors TV all night. Also the gentlemen who checked me in wasn't very friendly, almost rude in fact. The young lady who checked me out, however, was very pleasant. Beds comfortable […] and rooms nice. Read moreGenuine Hotels.com guest review
i want my money backGenuine Expedia guest review
"Good Room but Heater was very weak"
The stay was good, hotel was conveniently located near a Dennys, room was clean, however the heater in the room really struggled to keep the room warm. I was felling cold for about 4 hours inside layers of blankets before I got any sleep. Heaters need to be changedGenuine Hotels.com guest review
Older motel but extremely clean. Room had been updated.Genuine Hotels.com guest review
"Good overnight motel stay for business traveler"
The staff were professional and courteous. Everything went smoothly at check in. The room was a bit of a hike that I had to walk because I was dropped off by taxi. It was a non-smoking room but I thought I detected faint residual tobacco smoke odor; maybe not - anyway not enough to really bother me. And the room was tidy, nice TV and refrigerator available. […] Overall a good experience and good night's sleep. Read moreGenuine Expedia guest review
"Couldn't be Happier...."
I was so blown away how accommodating the hotel staff were to me. Their were 2 front desk ladies that made my stay so comfortable. Their names were Sharae and Mary(with the short dark hair). I couldn't be happier with the all around stay of my visit.Genuine Hotels.com guest review
Rooms were clean and comfortable Very easy access to freeway restaurants and stores. . Grounds need a bit of maintenance, Lots of falling branches on back lawn area makes the hotel look a bit dirty when when looking out the windows toward the pool area. All it needs is a good clean up winter or not . Other than that very friendly staff . I would stay […] again Read moreGenuine Hotels.com guest review
The hotel is very good, confortable and clean rooms, but the heater should be renovate. It is so noisy! Hard to sleep with the noise.Genuine Hotels.com guest review
"Clean, comfortable, quiet, easy access"
The condition of the building is a little dated, but the room was updated very comfortable. I usually have trouble sleeping in motels, but I had no trouble sleeping here at all.Genuine Expedia guest review
"Great hotel for the price"
This is not the fanciest hotel on the planet, but it is clean, comfortable, and a great option for such a reasonable price. Staff were friendly and helpful, room was clean, and the sliding screen door out onto a little garden courtyard was a nice break from the usual hotel where you're stuck with windows that don't open and no fresh air .Genuine Expedia guest review
Friendly staff and great breakfast on site (and cheap!). Only complaint was the TV is not mounted in front of the bed, but to the side. Uncomfortable to watch TV.Genuine Hotels.com guest review
Had a very nice one-night stay. Quiet, clean. Staff very helpful. Beautiful central garden with pool. Did miss the usual Best Western continental breakfast, but we were not ready to eat right away anyways, so not a problem. I would recommend this hotel for its central location and accommodations and cleanliness.Genuine Expedia guest review
"Clean, reasonable, convenient"
We and our friends stay here every time we come to this area.Genuine Hotels.com guest review
When I saw the rating of excellent, I expected a nice clean hotel room. I'm not sure who has been staying here but it is very old and in a bad area. The floor in the bathroom had hair on it. The bed sheet, we discovered, at 11pm had an old blood stain on it that didn't get bleached out. The maid had to have seen it, it was right in the middle of the […] sheet. The heater was either too hot or we froze. We won't be returning. Read moreGenuine Hotels.com guest review
A bit too expensive for quality of room otherwise room was just OK. Nothing special.Genuine Hotels.com guest review
"Nice hotel and friendly staff"
I was pleasantly surprised how nice this hotel was!! The staff was extremely friendly. Rooms were a good size, very clean and the bed was soft (just how I like it) and comfy. I loved that you park right in front of your room. Also, my room was located next to the pool, so if I walked out my back sliding door I was a few steps from the swimming pool. […] NICE! If I'm ever in the area again, I would definitely stay here. Read moreGenuine Expedia guest review
What a find! My husband and I were road-tripping through northern CA and needed a one night stay in Santa Rosa area. Not finding any that we could use our points with, we booked this one. Very convenient to get to on and off the freeway. The front desk woman was extremely nice, helpful and allowed us to check in early to a room we preferred. We needed […] to find a laundromat to do some wash and were surpised to find out this had a very inexpensive laundry room to do our clothes. We also enjoyed a great breakfast in their cafe and extremely reasonable prices. Nice heated and handicapped accessible pool. We made a great choice with this one! Read moreGenuine Hotels.com guest review
A bit expensive for the accomodations (no tub, no breakfast, etc)Genuine Hotels.com guest review
Close to everything, good access from the freeway. Hotel is old, but rooms are clean and well keptGenuine Hotels.com guest review
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