Great hotel, really clean and nice Highly recommend!!!!!!!!!!!!!Genuine Expedia guest review
"Average Hotel close to Boardwalk"
Staff allowed us to check in early because room was ready. Pool was clean and it was quick and easy to get to the Boardwalk & beach. Rooms were average but refrigerator kept things cold & microwave worked just fine.Genuine Expedia guest review
"We liked it!"
Hotel is kind of old but liked it. Walking distance to boardwalk beach. Close to restaurants, stores where we were shopping. We enjoyed breakfast. We were with our kids and they gave us two bedroom suite so that was nice. We had three queen beds. Awesome! We loved it.Genuine Expedia guest review
Good value. Strictly for serving as a place to sleep , nothing more. The room was clean enough m a little stuffy. It's near the Boardwalk n beach which make a compelling place to serve as a baseGenuine Expedia guest review
"Great location, close to the boardwalk"
Would stay again.Genuine Hotels.com guest review
"Great Place to Stay"
What a great little hotel. Wasn't expecting much but found the rooms to be very clean. Bathroom very nice and updated. Only thing is that if you are a soft sleeper of late sleeper it is a little noisy. Traffic and kids in the pool in the morning. But other than that it is great.Genuine Expedia guest review
You think your getting a great deal, because it was half price. It was listed at regular price of $300 but, advertised for $144.00 for a King bed. If you wanted an additional bed, it was another $150.00. Upon arriving. Clerk was rude. Then, without warning, informed me that there was an additional $50.00 deposit! When I asked what for? She replies, […] " in case you break something." How many people have extra $50 to lay out, without knowing they were going to have to shell it out?! The room was humid. Bathroom window was open, the building next door could look right in. Needed the A/C on because of humidity. Sounded like a turbo prop plane. Stairs, sidewalks were grotty. The cherry put, on this motel, not hotel, was: the sign on the pool which warn about diarrhea. If anyone has it or had it in the last 14 days, they could not swim. NEVER saw a sign like this in all my years of traveling. This was a price gouging at its best. I believe the additional $50.00 I had to put up, "in case we broke something" was illegal by California Consumer Affairs. I did get it back upon check out. However, no one came and checked out the room. Since I paid Cash, I expected Cash back. Though she tried in vain to have me use my card. I wonder how legitimate this operation is? Hotels.com or any other travel site should NOT refer anyone to this place. As you bear responsibility in regards of the extra deposit, not stated in writing, upon booking. Read moreGenuine Hotels.com guest review
Response by Torch Lite Inn Mandatory fees Deposit: USD 50 per stay Optional extras Rollaway beds are available for USD 25 per night
Staff was friendly & polite, location was excellent in regards to the boardwalk, (about 2 blocks away) the place could maybe do some cosmetic work/updating but all in all my stay at Torch Lite Inn - Santa Cruz was pleasant & I would/will stay there again.Genuine Hotels.com guest review
"Few blocks from the beach"
A little pricey on the weekends but overall a really decent place to stay.Genuine Expedia guest review
"Expensive for what you get....."
The Hotel was quite expensive for what you get, however, it's all about location and it is very close to the Boardwalk. The motel has a small pool that is nice and they do offer a complimentary breakfast. Most of the motels in this area are very old, as was this one...but again, you are paying for location. I wouldn't be opposed to staying there again, […] just keep in mind that it is similar to an older Super 8 or Motel 6 that would usually run around $50 a night, however here you will spend over $200:( Read moreGenuine Expedia guest review
"Ok for the price"
Just needed a place to sleep for the night.Genuine Expedia guest review
The hotel was fine. Sheets were clean. Room smelled of mildew and bothered my allergies! The arms of the sitting chair were dirty and worn. Pool was clean and fine. Location was just OK. Right near skate park which my kids loved, but lots of older kids flying around, inconsiderate. Was OK for the night but would not return.Genuine Hotels.com guest review
"Not very comfortable"
The room was small. The carpet was still wet from a cleaning, stayed wet for two nights. The WiFi barely worked then did not work at all. It got worse during the evening. The "breakfast" was very sad. Milk and yogurt left out on the counter with out refridgeration. The good news was that we found a wonderful breakfast spot not too far away....Linda's […] Seabreeze Cafe...go there, nice staff, great food, great coffee. Read moreGenuine Expedia guest review
Great deal in Santa Cruz. It's within walking distance of the boardwalk and the downtown. The property is taken care of and the rooms have be updated. We enjoyed our stay here.Genuine Hotels.com guest review
Untruthful ad in this hotel. Quality of facility, staff services and food is not worth for the price I paid. You can find better hotels in a minute walking distance.Genuine Expedia guest review
It is a pretty basic Motel, the rooms are quite old and need a refreshing. However, it was clean and the staff was very friendly and helpful. Easy to check in and check out and a very good breakfast (in other motels it says they have but it's ridiculous). Has good coffee and toast and fresh milk fruit and musli! The location is perfect. The motel lies […] within walking distance of the downtow area and the boardwalk! Read moreGenuine Hotels.com guest review
"Cheap hotel for a holiday overnight."
Good location. Cheap motel. You get what you pay for. Clean. Loud. Needs updates.Genuine Expedia guest review
"hotel's nice, but beware of deposit charge"
i usually travel on a budget, so when i check in at a place for which i've paid, i don't like to be asked to reach for my credit card again. in this case, it was a surprise $50 deposit ... on 'stuff.' partly smoking, no doubt. my biggest issue with this was that it wasn't listed on the hotel information, and it should be. some places only charge $10 […] deposits, and frankly, when i'm on a quick pleasure vacation, $50 that comes out of my account and will be returned in '3-5 business days' is a real downer. room was nice and clean, and service was fince. Read moreGenuine Hotels.com guest review
"Good for price"
Area was ok. Distance to boardwalk was great. Room was clean and big. Will stay there again.Genuine Hotels.com guest review
Motel was fairly easy to find. Located less than five blocks from the entrance to the Boardwalk. Pool was clean, breakfast was a continental breakfast, which I like, hallways could have been a little cleaner. Overall, for the price it fit the bill.Genuine Expedia guest review
"Torch Lite Inn"
The hotel was in a good location close to the boardwalk. I had constant trouble getting into my room because the key card wouldn't work. Overall, not bad for the price.Genuine Hotels.com guest review
It was goodGenuine Hotels.com guest review
We liked how close it was to the boardwalk. Walking distance. The breakfast was ok but free. Can't beat free.Genuine Hotels.com guest review
Sure isn't anything to write home about (nor is the city of Santa Cruz for that matter). It was a place to lay your head, but was a little skeptic since I had my whole family. Wasn't worth the price.Genuine Hotels.com guest review
"close to all must-see sights"
I would stay here againGenuine Hotels.com guest review
"A fun filled weekend in Santa cruz"
Very clean.rooms.close to everything.had a great time!!wish I could of stayed longerGenuine Expedia guest review
Should have slept in the car.Genuine Hotels.com guest review
Overall it was a very Pleasant stay. Though we were located next to the stairs. We heard noise each time the stairs were used. There was also no plastic shower curtain in the shower. Overall it was PleasantGenuine Expedia guest review
"It was an old motel that had been renovated."
The breakfast was lousy. There was no room to sit down and eat, and there was little selection.Genuine Expedia guest review
"Go somewhere else!"
You drive up and get your key and then need to park in the parking lot because there are no parking near your room at all. First off, the drinking fountain was broken and filled (for our entire stay) with dirty water and cigarette butts. Our room was a typical cheap motel room with ugly orange bedspreads which were dirty. You could see they had not […] been washed for a long time, if ever. We were happy to be close to the Boardwalk but glad we only booked the motel for one night. The pool was fine but we were perplexed why they would paint the surrounding area black...hot. Will not return or recommend. Read moreGenuine Hotels.com guest review
"Maid service terriblr"
There maid/room cleaning is terrible stayed two days & service was done only the day we arrived.Genuine Expedia guest review
"OK for a "one nighter""
Since we had never been here before, we thought we had "scored" when we pulled in. The outside of the hotel looked great and the girl at the desk was quite nice. We could see that it would be an easy walk to the Boardwalk. When we got to our room, what we were greeted with was an overwhelming smell of bleach and some sort of pine cleaner. We actually […] had to leave the door and window open to air it out. The beds are older but, comfortable. The bathtub was clean but, what surrounded it was not. There were stains/dirt at the top of the tile and at all over the door. The toilet was clean. Suffice it to say we did NOT walk around barefoot or even in our socks. The room accommodations are wonderful - large TV, refrigerator and microwave. The only problem was that the room was so dirty that we couldn't imagine staying inside for any length of time. There were hand prints and marks all over the front door as well as the bathroom door. The breakfast offered was English muffins, white bread, Skippy peanut butter, a Natural peanut butter, margarine and jelly in little packets, yogurt, two types of cereal, oatmeal packets, milk, coffee, cappuccino (from a machine), tea bags, orange juice, apple juice, bananas, oranges, pastries and cookies in packages. Would we stay again? No. Would I recommend this place to a friend?...Um, no. Would I suggest YOU take a chance?...Sure! Just ask for a CLEAN room! Read moreGenuine Hotels.com guest review
"Less than average"
We had to change rooms because of construction going on upstairs. The breakfast selection was good. Would try other hotels for same price for comparability, otherwise satisfied had no other problems.Genuine Hotels.com guest review
"Great Location, Comfy beds,"
Breakfast could be improved, Longer hours would be great. 7:00 to 10:00. We will be backGenuine Hotels.com guest review
I arrived after 9pm and I had to check in thru security glass....weird and unfriendly.Genuine Hotels.com guest review
Below averageGenuine Hotels.com guest review
"Great last min getaway"
My daughter and I did a turnaround trip to the boardwalk and had the most convenient stay. The Inn is a short 5 minute walk from the Boardwalk, which eliminated our parking fees and the Inn's heated pool may have been the highlight of our trip. The room was clean and complimentary breakfast is always convenient. No shampoo/conditioner provided but I'd […] def consider staying here again. Read moreGenuine Hotels.com guest review
"Worth it for the money"
I stayed at this hotel with my 3 kids for two nights and it was a good experience , close to the boardwalk , the swimming pool was ok, definitively I would stay there againGenuine Hotels.com guest review
"Everything is fine, except for the die payment."
This hotel was clean and comfortable, and the location was very good. We were able to save parking money and gas because of how close we were to the boardwalk. The website never mentioned their new policy, bumping up the age to 21 to rent a room, so beware of that. The most important thing I feel that people should pay attention to is the DOWN PAYMENT. […] I've seen reviews here saying they weren't very pleased having to pay a $50 down payment. When I got there they asked for $100. That being said, the staff and policy left me with a very skeptical feeling, and I feel that their lack of continuity and withdrawal of information can be a huge deal breaker for many. Probably won't come back. Read moreGenuine Hotels.com guest review
"Run down overpriced"
Run down, bathroom light did not work, hotel said they would send maintence to fix and never did. Paid $500 for two nights, upon checking in girl at dest told me I way over paid. Bed was lumpy. Hotel was located in ghetto, would never stay on this side of town again. If you're looking for a hotel in walking distance, check the other side by ocean & […] pacific. Hotel was way over priced. Breakfast was decent, but you can only go between 7 & 9 am. Which makes it hard if you want to sleep in. They also have a towel limit. You are only allowed 4 per room. So if you ask for extra towels they make you give them the dirty ones in exchange. Also, cleaning lady bangs on door at 9 am, if you're still in there she won't clean, and she will tell you she's not coming back until the next day. Ridiculous. Read moreGenuine Expedia guest review
"20 min walk from beach"
In the ad it stated 5 min away from beach, which was a lie. Only 1 car per room, no where anyone else to park, unless u lied too like the ad. Won't be back.Genuine Expedia guest review
"Excellent Location and Hotel"
I really like this hotel my family enjoyed there everything was very good friendly helpful staff . i always visit every summer with my family i stayed in many different hotels but i like this place , beach boardwalk is very close walking distance . i don't have any complain , i will recommend this hotel ,but some people want quite place then i will […] say stay out of town in summer. i will come back thanks Read moreGenuine Hotels.com guest review
"Super little hotel!"
We stayed overnight, in Santa Cruz, on a whim. Booked so easily using my phone. Great rate. The room was super nice and very clean. The beds were so comfy - made it hard to get up to get to the beach! We've planned two more summer trips to SC and will be staying at The Torch Lite Inn again.Genuine Hotels.com guest review
"Great hotel for a quick stay in Santa Cruz."
The hotel is situated within walking distance of the boardwalk. The room was clean but the door tended to stick. Being in a beach town this will happen. The pool area is nice and was very pleasant with a cute little fountain in the shallow end. The girl behind the desk was friendly and recommended a great pizza place Woodstock's, for delivery. Overall, […] even with thin walls, we all got a great nights sleep. Read moreGenuine Expedia guest review
"Good place to stay"
Torch lite inn has comfortable beds and pillows and is kept clean. Has good breakfast too.Genuine Expedia guest review
"Worst hotel ever"
The girl at the desk was extremely rude to me and the customers in front of me. She seemed bored out of her mind. I was charged a $50 deposit when I checked in. I've traveled ALOT and have NEVER had that happen with no warning or mention on Expedia when booking But that was not the worst part, I was given a room that had a view of garbage cans and dumpsters […] (maybe because I complained about the $50 deposit). The room and hall smelled horribly, the rug FILTHY. I slept in my sleeping bag because I wouldn't touch those sheets even though they, at least, appeared clean. I am not a fussy person. Read moreGenuine Expedia guest review
Upon checking in, the receptionist was unwelcoming - he did not greet me in any way. He did the check in without any effort to be even polite. Then, at about 1 AM. there were some loud guests of the hotel partying. I went out of my room and asked them to quiet down. Another guest said that she had contacted the management. They eventually quieted down. Finally […] the towels felt like sand paper. They definitely need new towels and a new attitude! Read moreGenuine Expedia guest review
The staff was not helpful or professional 5 kids in the pool ruined stays for Al paying guests because staff refused to ask fir noise reduction Asked for a blanket and told no extras Ice maker broke Door wouldn't lock to room And overall the place was a diveGenuine Hotels.com guest review
The service and quality of the customer service was not good at all. I would not stay again at this hotel. They must improve their customer service and provide what they offer on line and post what they are really doing, once you get there. For example, the hotel never mentioned their was going to be a deposit to check in. Well, overall I was not satisfy […] and please with the quality of service and customer service. Read moreGenuine Hotels.com guest review
Response by Torch Lite Inn Required at check in Credit card or cash deposit required Government-issued photo ID required Minimum check-in age is 21 General Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
"My santa Cruz trip"
I was not happy with the overall quality and service I received from the staff at the Hotel. I choose this hotel for everything they show on the web. I liked the fact that when I called ahead of time, by phone, I requested to be by the pool, on the first floor and I also like that it had a microwave and the bathroom was spacious. Well, when I got there […] they sent me to the second floor, way on the back of the building, with no microwave away from the pool and the bathroom, you could barely close it, because it was small and in addition the door always got stuck everytime you opened it. In addition, I never saw nor anyone told me there was a deposit. The worse was that I asked this young lady, to be moved and she told me there was no more rooms available. But, that should have never been the problem because I requested in advance. BTW, both beads had no covers, only blankets. SO IF YOU ASKED ME, HOW WAS IT....IT WAS NOT A GOOD EXPERIENCE AND I PERSONALLY WOULD HAVE TO THINK TWICE IN GOING BACK...... Read moreGenuine Hotels.com guest review
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