"Very nice for the Price."
Friendly Staff. Heated Pool. Cozy beds. Clean. Excellent location. Super close to Boardwalk. Decent price. Continental Breakfast.Genuine Expedia guest review
"Short walk to everything"
Nice no frills. Room had a fridge and microwave, alot bigger than I expected. Don't expect much service, and you won't be disappointed. Clean, no smells, I'd stay there again...Genuine Expedia guest review
"location and accomodation"
staff allowed us to have a late check out and was a very short distance to the boardwalk! Pool was pretty cool. Room was never in gloom.Genuine Hotels.com guest review
"less than stellar"
I stayed here while in town for the Capitola Half Marathon. We checked in on Saturday and asked for a late check out due to the race traffic - it was denied because they had already given out the max number of late check outs. Okay. Understandable. I then asked if they would be available early in the morning since the race started at 7 and we needed […] to leave by 6:15. I was given a blank stare and told she was "unsure" if they would be up that early. Who "they" is remains a mystery. I asked what the solution could be. I was told I could leave the car in the parking lot. I asked if there would be a fee - I was given another blank stare. I then asked what the fee would be for a late check out - another blank stare. The walls are paper thin and there must've been a party as there was screaming through out the night. And imagine my joy when I left my room in the morning to find a puddle of urine waiting for me outside my door. Read moreGenuine Hotels.com guest review
"Great location, comfortable, good value"
Good location and value. If you prepay the hotel has s $50.00 deposit required at check-inGenuine Expedia guest review
"Good basic accommodations close to everything"
Very satisfiedGenuine Hotels.com guest review
Close to the beach, food, and the boardwalk. Downtown Santa Cruz is a nice area and this hotel was a half a block from the skatepark too which was a plus for us. Super convenient spot and good breakfast selection offered. I'd stay here again for sureGenuine Expedia guest review
The room was clean. The filter to the air conditioner was very dirty and needed ti be changed. It was so bad that my seasonal allergies were so bad..Genuine Expedia guest review
"Best pool out off all"
Good place friendly serviceGenuine Hotels.com guest review
"Just one night"
It was an average place. Nothing that bad, Nothing that good. Best thing about it is how close it is to the boardwalk. Worst thing was the free breakfast in the morning.Genuine Hotels.com guest review
"Very decent hotel, close to the beach"
Hotel was clean, complimentary breakfast in the morning was a plus.Genuine Expedia guest review
The rooms below us were being renovated. At 9:00PM I went to the lobby to let them know that we'd like to get some sleep and if they could stop working below us, the guy said they should be stopping anytime. I think they finally stopped a little bit before 10PM. I don't plan on ever staying there again.Genuine Hotels.com guest review
"Hotel under construction"
First off I'm a very laid back person. I've slept in tents for months traveling around the world. This place was terrible. The front desk person talked on his personnel cell phone the entire time during check in. The room was poor, paint falling off the walls. There were people screaming all night long. It's the kind of hotel shady people live in. To […] top it off the room next to mine is being remodeled and construction began with hammering at 8 am. I discussed the problems with the front desk and they said "sorry". Don't stay here. You've been warned. Read moreGenuine Expedia guest review
"Decent hotel. Walking distance to the boardwalk"
The rooms are in the old side but is decent. Walking distance to the beach and the boardwalk.Genuine Expedia guest review
"For an overnight stay, it was okay."
Checking in and out is fast. Placed near the main straight side, which was surprisingly not that noisy. What was noisy was the children who continuously cried next door; and the group of occupants who was so noisy in the pool.Genuine Expedia guest review
"It was okay"
The room was not that clean on the mattress mattress, rundownGenuine Expedia guest review
First room I was given had not been cleaned. Returned to the front desk and was given another room quickly. Non working wifi throughout my stay.Genuine Expedia guest review
"Nice hotel close to boardwalk"
Outside isn't the most pleasant to the eye but inside is great. Really clean, soft comfortable bed, and nice bathroom. I would reconnect to anyone looking to go to Santa Cruz.Genuine Expedia guest review
The "non smoking" room smelled like smoke all throughout the room, and when we called the front desk to notify them they just said they would bring air freshner, but they didnt we ended up having to get it. The towels in the room were stained with yellow liquid. The walls were too thin you can hear everything.Genuine Hotels.com guest review
"Room was not clean!"
Arrived after 4pm; room was still being cleaned, we waited outside and told the staff to take their time. I went to heat up food in the microwave and put cold food in refrigerator and found food debris in both units and standing water in the bathroom windowsill. I brought this to the attention to the gal at the front desk and she was confrontational […] telling me the staff here clean well. I asked her to come see for herself; she did and asked the staff to clean the microwave and refrigerator of food debris. I want to add the walls in the room had black dirty finger prints on most of the walls. Disappointed is too say the least; however, the boys did have a wonderful time in the heated pool. Read moreGenuine Expedia guest review
Short walk to the beach and to downtown Santa Cruz. Great location.Genuine Expedia guest review
"Walking distance to the boardwalk and beach."
I had a wonderful stay at Torch Lite. Nice, clean room. Good view from our room.Genuine Expedia guest review
The staff in hotel was not bad. but hotel facility was not good. and cable TV did not operated. I can not recommend this hotel.Genuine Expedia guest review
Great location and a good value for the morning Close to boardwalk and convienient to ocean st restaurantsGenuine Hotels.com guest review
It was alrite but the neighborhood is not to great and the walls are to thin but it was a nice walk to the beach boardwalkGenuine Hotels.com guest review
"Close to Boardwalk"
The person who checked me in was not very friendly. The hotel itself is rather noisy - I could hear the guests in the next room, easily. It is right on a main road - so lots of traffic. I booked this hotel because free breakfast was included. At breakfast time I couldn't find food available nor anyone to point me in the right direction. I couldn't get […] the cable TV to work to watch network TV. The bed was large and comfortable. The room itself was great for the money. Read moreGenuine Hotels.com guest review
"In a crunch, a good fit."
Most of the hotels were booked and I chose this one. Outside appearance may not be appealing, but given the circumstances it worked out well. My kids normally stay at more luxurious hotels and complained initially. However, they were pleased and surprised of how well things worked out.Genuine Expedia guest review
Good location. The hotel is easy to find. I would stay there again.Genuine Expedia guest review
"good-deal hotel at this price"
I think it was an alright experience staying at this inn, I wanted something clean and comfortable while not expensive. It has all the basic facilities you would need and you don't have to pay for the extra stuff that you never get to use during your stayGenuine Expedia guest review
"For spening a night on the road"
We spent a night at this motel on our way south on a road trip. The room looked nice and was clean. Short walk to the boardwalk. The beds had really hard pillows and didn't give much comfort. Breakfast was to start at 7 am, but the room was dark and locked. From what I could tell through the windows, we didn't miss out on much.Genuine Hotels.com guest review
Clean, comfortable beds with extra pillows.Genuine Hotels.com guest review
Overall it was a nice place to stay overnight. If I were the manager I would bet rid of the sign on the pool gate and have a maintenance check the rooms once a month. The door to the room was jammed and tub was clogged. Take some blanket with you since there is not extra blanket in the room and the blanket on the bed was not a blanket but a thick sheet. […] The sheets were clean. Read moreGenuine Expedia guest review
"Nice inexpensive hotel near the beach"
This hotel is a cute little place very close to boardwalk. It was a great value for what we paid. Very satisfied!Genuine Expedia guest review
"Comfortable for families"
Clean, comfortable beds with extra pillows. Close to boardwalk.Genuine Hotels.com guest review
Hotel was ok for a 2 day trip, good location but wouldn't stay there again. It was under construction which was very loud and the condition and cleanliness of the room was not the best, i.e. stains on the walls, holes in walls, also awful service, took us an hour to get towelsGenuine Hotels.com guest review
Great location-we walked to the Boardwalk and wharf and also walked to dinner and a concert we came to Santa Cruz to see. Hotel had nice balcony with chairs overlooking the pool and street. Quiet. Breakfast was not full breakfast-more like continental breakfast with packaged sweet rolls and muffins, cereal, juice and fruit. Free wifi was nice. Guy at […] front desk was nice. Room was clean and bed was comfortable. We would stay there again. Read moreGenuine Hotels.com guest review
"Close to Boardwalk"
We enjoyed it there, we got a decent quality for the right budget. The staff was very accommodating to all of our requests.The room was very clean, the continental breakfast was nice and sufficient. Only couple of blks. from the Boardwalk. Would definitely stay there again.Genuine Hotels.com guest review
"Staff was rude"
When we reached the hotel the staff was rude an it smelled in the lobby which made me very nervous about what the room would be like so I got online an start looking for another room an everything was sold out, so I asked the staff if we could leave are bags until check in an I was very rudely told that I could leave thm on the lobby where people walk […] in an out, I thought that was a strange practice. Once we checked in the room the room looked like something out of the 1970s, no comforter so it was cold it jus wasnt at all what I expected. I would rather sleep on the beach. Read moreGenuine Expedia guest review
"Love it close to everything"
I loved my stay at the hotel.I am going to recommended to my friends.Genuine Expedia guest review
"Not a very clean hotel"
I feel I paid to much for this Hotel. $200 with tax. The when we entered ti the room. We could see dust on the lamps, phone, alarm clock. The comforters are visible dirty. I wish Hotels wash the comforts after every stay that way they do with the sheets. The manager was nice.Genuine Expedia guest review
The room was clean and the staff competent. The hotel itself is on a busy corner with a good deal of traffic. The walls are thin and other guests as well as outside traffic is easily heard. WiFi is free but frequently drops out. Guests by the pool were playing loud music. We left and didn't stay the second night that was reserved.Genuine Hotels.com guest review
"Dated and dirty"
I didn't feel comfortable letting my daughter walk around barefoot. The floor was dirty. Only decaf coffee in the morning because there was no staff to make more. The hotel was gated and you had to walk completely around the only open entrance to get to the room.Genuine Expedia guest review
"Love how close to beach, shopping and nightlife."
The outside of the hotel is deceiving, we walked into our room thinking it would be shabby and unclean but it was beautifully remodeled and updated. The only bad thing I'd have to say is we could hear the people upstairs stomping around all the time but that wouldn't deter me from going there again, I would recommend this hotel to anyone! We had a wonderful […] stay and the weather was perfect! Great weekend for my husband and I. Read moreGenuine Expedia guest review
"Close to beach. However, the hotel staff was bad"
Hotel staff was disrespecful by attending others behind me first, and talking in their own language with each other for ever. Also, while the hotel staff would clean other rooms they would leave their cleaning stuff on peoples way not being able to walk through or get out of the room.Genuine Expedia guest review
"Nice hotel within walking distance to beach"
A bit pricey for average quality of facilities, and the pool was colder than a polar bear plunge. Regardless, it was convenient, clean, and quiet.Genuine Expedia guest review
"If stay again"
Very nice rooms.Genuine Hotels.com guest review
Poor customer service, especially the hotel desk clerk. Reservation was for a double/double, put in a single/double. Continental breakfast was poor, no coffee. Bathroom smelled, towels were thin and threadbare. Walls are thin, constant noise all through the night. Would not recommend this hotel.Genuine Hotels.com guest review
"Not Worth the Cost"
Very dingy and run down. The door didn't fully fit the door frame. Walls not fully sealed where previous holes had been. Looked like the room had been converted from a storage space. Walls were also paper thin. When I booked the room, it said the room was marked down from $300 which is completely laughable. Wish I had stayed somewhere else.Genuine Expedia guest review
The continental breakfast was horrible. The room was clean the people where nice. The neighborhood was iffy. But we were in walking distance to the warf and boardwalk.Genuine Hotels.com guest review
"decent stay with a few flaws"
I liked the hotel itself, clean, well-equipped room. Hotels.com price was great. What was disappointing was typical of the Santa Cruz hotels, there's always people who want to be "loud and proud" at 1 am, waking everyone else, after a night at the bar. Whether it's the Harley riding by, or the neighbor with his TV turned up, or someone below you talking […] on their cell phone on the balcony, there's always noise. I asked specifically for a room in a quiet section, and he put me right next to everyone else, while the rooms in the back, away from the busy street, were all empty. 45 min later he booked a party group in the room next to me. Add to this the fact that one of the outlets didn't work and neither did the refrigerator, and the breakfast was only cereal or toast, and it wasn't a night I'd give 5 stars to. If they address these problems, it could be a 5 star hotel. Read moreGenuine Hotels.com guest review
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