"Nice inexpensive hotel near the beach"
This hotel is a cute little place very close to boardwalk. It was a great value for what we paid. Very satisfied!Genuine Expedia guest review
"Comfortable for families"
Clean, comfortable beds with extra pillows. Close to boardwalk.Genuine Hotels.com guest review
Hotel was ok for a 2 day trip, good location but wouldn't stay there again. It was under construction which was very loud and the condition and cleanliness of the room was not the best, i.e. stains on the walls, holes in walls, also awful service, took us an hour to get towelsGenuine Hotels.com guest review
Great location-we walked to the Boardwalk and wharf and also walked to dinner and a concert we came to Santa Cruz to see. Hotel had nice balcony with chairs overlooking the pool and street. Quiet. Breakfast was not full breakfast-more like continental breakfast with packaged sweet rolls and muffins, cereal, juice and fruit. Free wifi was nice. Guy at […] front desk was nice. Room was clean and bed was comfortable. We would stay there again. Read moreGenuine Hotels.com guest review
"Close to Boardwalk"
We enjoyed it there, we got a decent quality for the right budget. The staff was very accommodating to all of our requests.The room was very clean, the continental breakfast was nice and sufficient. Only couple of blks. from the Boardwalk. Would definitely stay there again.Genuine Hotels.com guest review
"Staff was rude"
When we reached the hotel the staff was rude an it smelled in the lobby which made me very nervous about what the room would be like so I got online an start looking for another room an everything was sold out, so I asked the staff if we could leave are bags until check in an I was very rudely told that I could leave thm on the lobby where people walk […] in an out, I thought that was a strange practice. Once we checked in the room the room looked like something out of the 1970s, no comforter so it was cold it jus wasnt at all what I expected. I would rather sleep on the beach. Read moreGenuine Expedia guest review
"Love it close to everything"
I loved my stay at the hotel.I am going to recommended to my friends.Genuine Expedia guest review
"Not a very clean hotel"
I feel I paid to much for this Hotel. $200 with tax. The when we entered ti the room. We could see dust on the lamps, phone, alarm clock. The comforters are visible dirty. I wish Hotels wash the comforts after every stay that way they do with the sheets. The manager was nice.Genuine Expedia guest review
The room was clean and the staff competent. The hotel itself is on a busy corner with a good deal of traffic. The walls are thin and other guests as well as outside traffic is easily heard. WiFi is free but frequently drops out. Guests by the pool were playing loud music. We left and didn't stay the second night that was reserved.Genuine Hotels.com guest review
"Dated and dirty"
I didn't feel comfortable letting my daughter walk around barefoot. The floor was dirty. Only decaf coffee in the morning because there was no staff to make more. The hotel was gated and you had to walk completely around the only open entrance to get to the room.Genuine Expedia guest review
"Love how close to beach, shopping and nightlife."
The outside of the hotel is deceiving, we walked into our room thinking it would be shabby and unclean but it was beautifully remodeled and updated. The only bad thing I'd have to say is we could hear the people upstairs stomping around all the time but that wouldn't deter me from going there again, I would recommend this hotel to anyone! We had a wonderful […] stay and the weather was perfect! Great weekend for my husband and I. Read moreGenuine Expedia guest review
"Close to beach. However, the hotel staff was bad"
Hotel staff was disrespecful by attending others behind me first, and talking in their own language with each other for ever. Also, while the hotel staff would clean other rooms they would leave their cleaning stuff on peoples way not being able to walk through or get out of the room.Genuine Expedia guest review
"Nice hotel within walking distance to beach"
A bit pricey for average quality of facilities, and the pool was colder than a polar bear plunge. Regardless, it was convenient, clean, and quiet.Genuine Expedia guest review
"If stay again"
Very nice rooms.Genuine Hotels.com guest review
Poor customer service, especially the hotel desk clerk. Reservation was for a double/double, put in a single/double. Continental breakfast was poor, no coffee. Bathroom smelled, towels were thin and threadbare. Walls are thin, constant noise all through the night. Would not recommend this hotel.Genuine Hotels.com guest review
"Not Worth the Cost"
Very dingy and run down. The door didn't fully fit the door frame. Walls not fully sealed where previous holes had been. Looked like the room had been converted from a storage space. Walls were also paper thin. When I booked the room, it said the room was marked down from $300 which is completely laughable. Wish I had stayed somewhere else.Genuine Expedia guest review
The continental breakfast was horrible. The room was clean the people where nice. The neighborhood was iffy. But we were in walking distance to the warf and boardwalk.Genuine Hotels.com guest review
"decent stay with a few flaws"
I liked the hotel itself, clean, well-equipped room. Hotels.com price was great. What was disappointing was typical of the Santa Cruz hotels, there's always people who want to be "loud and proud" at 1 am, waking everyone else, after a night at the bar. Whether it's the Harley riding by, or the neighbor with his TV turned up, or someone below you talking […] on their cell phone on the balcony, there's always noise. I asked specifically for a room in a quiet section, and he put me right next to everyone else, while the rooms in the back, away from the busy street, were all empty. 45 min later he booked a party group in the room next to me. Add to this the fact that one of the outlets didn't work and neither did the refrigerator, and the breakfast was only cereal or toast, and it wasn't a night I'd give 5 stars to. If they address these problems, it could be a 5 star hotel. Read moreGenuine Hotels.com guest review
1. Location is very noisy. 2. WiFi is very very slow, signal is very weak.Genuine Expedia guest review
We came back to our room after the staff had cleaned and our sheets had nasty coffee stains on them, we called the front desk and they said "Come down to the office I will give you new ones and you can replace them yourself". How rude, if your staff messes up I shouldn't have to clean up after them. When I got the new sheets they were even DIRTIER than […] the stained coffee sheets. I will never stay here again. Read moreGenuine Expedia guest review
"Hotel too close to road and noisy"
The bed was very uncomfortable and the room had a strong cleaning detergent smell. It was so noisy and kids were running around outside at night and early morning. The walls were really thin so you could hear the noise outside and in the next rooms. Would not stay there again and what I paid for a night was not even worth it.Genuine Expedia guest review
"It is not a good time to stayed there for us."
It is not a good times to stayed there for us. Thanks,Genuine Hotels.com guest review
"Not pretty, but functional"
Room is OK. Motel is old (not very attractive). Parking is provided. Easy to walk to the Boardwalk and Pier.Genuine Hotels.com guest review
"Torch lite inn"
People up all night in parking lot, slamming doors in hallway, wasn't as nice as the pictures onlineGenuine Expedia guest review
Although it is an older hotel it is very clean and comfortable the rooms were quietGenuine Expedia guest review
"Close to the beach"
Very nice location, staff was okay. What you'd expect from a typical motel and motel experience. My main complaint is that the sheets and blankets felt dirty and were super uncomfortable. Then again, you get what you pay for.Genuine Expedia guest review
Horrible front desk clerk. Waited an hour to get a room when I made reservations before arrivingGenuine Hotels.com guest review
"great location. .cheapy hotel"
The boardwalk is a 5 minute walk away, this was the only perk. For less than $100 in Santa Cruz I know I can't expect much But the consierge could have been a little nicer, and the walls could have been a lot thicker! You could literally hear everything the neighbors next door and above were doing.very annoying. The beds were.ok, the sheets felt dirty […] and blankets were definetley old. The free Breakfast was ok, its available 7-9; they offer milk, cereal, pastries, fruit, coffee, juice and yogurt. Next time ill spend a little more Read moreGenuine Hotels.com guest review
"Clean and spacious enough for 2"
Super clean and legit pool w waterfall..heater hits the whole room in 30 seconds.and big enough for two people to live comfortably.Genuine Expedia guest review
least comfortable bed this month... probably won't stay here again even if the price is rightGenuine Hotels.com guest review
We stayed one night for business. The location of this Inn is great, near the ocean and a vibrant neighborhood. To get here from San Francisco, we went though a winding road which wasn't the best but once we got here we were pleasantly surprised. The Inn is outdated but get what you pay for. But, the beds were really comfortable!!!! All in all, it was […] a good stay. Read moreGenuine Hotels.com guest review
Service was horrible. Maintenance was harassing my girlfriend and her cousin. As well as the lobbyist who gave us a hard time troughout our 15 minute stay before they kicked us out for My cousin(who was dropping us off with our luggage) coming into our room to use the restroom. He called the room yelling at me saying we could not have hotel guests and […] had to leave. Than refused to give me any sort of direction as to get my refund. Thank you hotels.com but this is the worst hotel I've ever visited. And I will be giving you a call to request a refund. Read moreGenuine Hotels.com guest review
"Terrible Customer Service"
Nice room. Terrible Customer Service. Not helpful or nice staff. Didn't even know where they were located on the map. Opened breakfast late. No TV remote. Check-In from an online reservation was a hassle.Genuine Hotels.com guest review
"Close to beach and nice view."
Arrived there around 10pm, we checked in easily and got to the room. Room is warm, but need to be aired a little bit. Later find out that restroom doesn't have ventelator. Other than that nice and clean. Had a good experience.Genuine Expedia guest review
"Chemical-Smell Inn, but the price is right..."
This was a last minute booking based on price. The hotel itself is run-down - pretty much a dump. The room we were assigned had an overwhelming odor of cleaning chemical, so much so that our clothes started to pick up the scent. Mold and mildew growing around the bathroom window. Cobwebs/dustwebs were present in the ceiling corners. Run-down, old musty […] furniture. We opened up the recliner only to find lots of debris stuck in the chair. Mattress was flat and thin. Even the hotel grounds had debris and garbage laying around. Read moreGenuine Hotels.com guest review
"nice room for cheap price."
Only thing I can make any complaint about would b I called the front desk to tell them the cable wasn't working n the manager stated he would b up to fix which never happened n the 24 hrs of my stay.Genuine Hotels.com guest review
The hotel itself was a little janky and the staff were really un helpful, BUT for the price and how close to the beach it was it was worth the price.Genuine Hotels.com guest review
"Beware of $50.00 nightly "security deposit""
This hotel is just OK. Its close to the boardwalk but in an awful neighborhood. The room was recently renovated with a newer flat panel LCD and paint but the walls were some of the thinnest I had ever encountered. I could literally hear the people in the next room chewing their food. At first it was comical but when you're trying to get some sleep it […] quickly becomes a problem. After showering, I put on a clean pair of white socks to keep my bare feet from walking on the floor. It was only a minute or two of walking around my room when the bottom of my socks looked like I had been practicing for the Tough Mudder mud run. The worst part of the stay is the $50.00 security deposit that they put on my debit card. It has been four days now and funds are still being tied up. I have stayed in many places in Santa Cruz and for the price I think the Islander or (to a lesser extent) Hitching Post are better for the money. I'd avoid this hotel along with Oceana as well. Read moreGenuine Hotels.com guest review
Bad news first: I'm the type of person who believes a hotel serves one purpose which is a bed and shower. If you're going to stay here, that should be your intention. While reading reviews before I booked, I completely disregarded the mention of the walls being "paper thin" because of previous experience with hotel reviews... I should have heeded. That […] was exactly the case here. It was as if we were sharing a room wIth the neighbors. It was also as if we were involved with their love making too which dampened things a little for us. Cleanliness was an issue. I'm not nit-picky usually but this warrents a mention. There was sticky stuff on the 80's plaid carpet and the bathroom walls needed help. The window in the bathroom was also broken. When they vacuumed upstairs I seriously thought it was construction being done. The light out side the restroom was bright and kept us up. The arrangement in the room was an OCD nightmare. Ok good stuff: Location wasn't the best but really good. Just over a bridge and two blocks down was the boardwalk. The restaurants there are amazing this time. They have free parking which saved us money. They also have free breakfast which wasn't spectacular but consisted of English muffins, toast, cereal, fruit, yogert, danishes, juice and coffee. There are some amazing bakeries in Santa Cruz but being able to grab and go was nice. If you stay here, just know you should spend limited time actually in the room. Its not a suite or getaway but it serves its purpose. (Oh and the shampoo in room smelt awful!) Read moreGenuine Hotels.com guest review
"Walk to beach"
Parking is very tight. Breakfast is ok . Beach is right up the road. Nothing really makes you feel like your on vacation at this hotel but for the price it works for a place to shower and rest after enjoying the beach all day. If I were to stay for more then one night I would pay more and find something closer to the ocean.Genuine Expedia guest review
"Best rate in Santa Cruz"
Almost no food selection in the complimentary continental breakfast lobby room. Avoid upstair rooms, you can feel the pounding of people walking on the stairway, and second floor. Maybe because they give you the best rates for the inconvenience.Genuine Expedia guest review
"I would stay there again."
Good location. About a five minute walk from the beach and amusement rides. Ten minute walk to downtown Santa Cruz. I rented two rooms. One did not have an operational heating system. The hotel offered another one with a working system at no additional cost. The location was quite and safe. I've stayed at this hotel before and was happy with the prior […] stay. The beds are very comfortable. I would stay there again. However, watch their prices. Sometimes the prices will go way beyond a resonable rate for whatever reason. There are other hotels closer to the beach that seem to often be less expensive. Read moreGenuine Hotels.com guest review
no problemsGenuine Expedia guest review
"close to centre"
comfortable, convenient and good value. I would recommend it.Genuine Hotels.com guest review
It could have been ok. The walls are too thin and we had kids parting all night next door. All night in and out. Every time they knocked next door it sounded like they were knocking at our door.Genuine Hotels.com guest review
This hotel was a total surprise. The rooms were so nice. Wish the pool wasn't open seasonally though. We had such nice weatherGenuine Hotels.com guest review
"Pros and Cons"
Super close to the Boardwalk which is just a few blocks away. The pros are: + prime location + free on-site parking + free wi-fi + free continental breakfast Cons: - VERY thin walls. We could hear EVERYTHING. From people walking (not stomping) in an upstairs room, people coming in and out of rooms, slight bumps from drawers or bathroom doors opening […] next door and street noise. - Cigarette burns on bedspread. - Room decor/construction looks unfinished. Overall the stay was OK. Not highly recommended but you get what you pay for. Read moreGenuine Expedia guest review
"Not worth it"
The cheap price was not worth the sketchy neighborhood and paper thin walls. The room was all right except for the rusty door hinges in the bathroom, peeling paint on the bathroom door, and a fridge that didn't work. The hotel staff was not rude, just indifferent. I'm not a complainer, and don't usually write reviews, but I really feel this place is […] not worth the price they are asking. I should have paid a little more for something better. Read moreGenuine Hotels.com guest review
"Torch Lite Inn"
I was charged an extra $50 in "security fees" for no reason. Would not recommend this hotel. There are many other better options within half a mile of this place.Genuine Hotels.com guest review
Located between dt and boardwalk! Went during weekday, it was quiet. But had paper thin walls. Breakfast was not bad for what it is. (English muffins, coffee and juice..) Would not give us one extra blanket! And safety lock fell out easley from the screws!!Genuine Hotels.com guest review
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