Our stay was very pleasant. Hotel staff friendly and helpful. Room clean but a little worn, beds very comfortable, loved the expresso machine at continental breakfast. Overall out stay was good and I would stay there again.Genuine Expedia guest review
Our stay was pleasant, the room was clean and comfortable. For its price range we were pleased. Nice pool. The "5" minute walk was exaggerated. It is more a challenging 10 minute walk to the Boardwalk and Wharf. Take your own coffeemaker if you like good coffee when you waken. The manager was accommodating.Genuine Hotels.com guest review
"Awesome anniversary get away!!!"
First day we got there was at 10:30 before check in time at 3 the manager let us park our car in the parking lot so we didn't have to pay for parking when we walked to the warf and boardwalk that was super close!!! The pool was super nice and heated!!! The rooms were super nice brand new carpets, brand new big flat screen tv, nice very comfortable beds!!! […] I would deffently go back again!!! Before I went I read all these horrible reviews, so I was like, "Oh great, it's going to be horrible," I'm very OCD, I'm a super clean freak and need everything to be perfect, this place was GREAT!!! Don't listen to all the bad reviews, I don't know what in the world they are all talking about!!! Stay at this place and you will have a great time!!! My husband and I sleped like babies!!! Read moreGenuine Hotels.com guest review
breakfast could have been a little bit more betterGenuine Hotels.com guest review
"No sleep - too noisy"
I was not able to sleep at all due to the constant noise of cars, out side noises, next door room too loud of tv noise and just over all not a very peaceful stay. Next day was a complete zombie and did not enjoy my vacation.:(Genuine Expedia guest review
"good for the buck, clean and comfortable"
Was just what I needed. Clean and neat, nothing fancy, but very comfortable. I'll stay there again/Genuine Hotels.com guest review
"Better than I expected!"
So glad I booked this place after looking at every hotel! This place was nicer than some reviews. Hotel is old but very well keep. Rooms were clean and beds were nice. Great location! Short 5 minute walk to beach!Genuine Hotels.com guest review
"Just across the river from the Boardwalk"
A great little motel just a short walk from the Boardwalk. Upon arrival, we were allowed to check-in early. The housekeeping staff was friendly. The pool was nice, the perfect temp for an afternoon dip. Breakfast was nice. They ran out of a bunch of stuff the first morning, so I went earlier the second morning. Don't expect fancy, but its also not run […] down. An excellent base for daytime excursions to the beach and the Boardwalk. Also, a short walk to downtown SC. I'd come here again. Read moreGenuine Expedia guest review
"won't stay there again"
Our stay was for 2 nights and three days. we did not realize until 2nd night after housekeeping had been there that we were using the same bath towels. That morning I had left all used towels in a pile on bathroom floor. That night (2nd night) my daughter went to take a shower and the towel she pulled down was dirty with makeup that is when we realized […] that all they did was take the towels off the floor and just folded them,and put them back on rack. It was late at night and we were all tired. also upon using toilet for the first time since room was supposedly cleaned there was urine in bowl, I assumed one of us forgot to flush not a habit we have. That also meant that they did not clean it. Person running office at check in and check out young male was not friendly gave me the feeling he did not want be there. Read moreGenuine Expedia guest review
Terrible soft and sagging mattress.Genuine Hotels.com guest review
"Second Time Around"
Second year my daught.er and I have stayed at Torch Light- close to Boardwalk and great breakfast. Staff very nice and room and facility clean with resonable prices. Plenty of parking which is very nicr too.Genuine Expedia guest review
nice... got to breakfast late... not much left,,,quite and pool niceGenuine Expedia guest review
"Good location, close to boardwalk, nice pool"
No shampoo, no kleenex, room not completely cleaned (things left in fridge)Genuine Expedia guest review
"Interesting to Say the Most."
We get checked in and find a dirty band-aid on the floor. The door was jammed and we had to use our body force to open the door every time. The request for the roll-away bed was lost in translation somewhere between Expedia and the Hotel. On our second day, the hotel key no longer worked. We had to get it replaced twice during our 3-day stay. One of […] us had a very bad night's sleep due to the lack of a bed. Walking distance to the Boardwalk ultimately made our stay worth-while. Read moreGenuine Expedia guest review
"Torch Lite Inn good value"
We had to make quick plans to visit family and so we went with the Torch Lite. It was a bit more than we wanted to pay (but then Santa Cruz in the summer is no bargain) but the pool was heated, the rooms were comfortable, and it was an easy walk to downtown AND the beach. We parked our car and did not move it until we left. Priceless! I was able to […] get more towels for the pool. If you are looking for cushy amenities, this is not for you. No hair dryer or cute toiletries, just basic shampoo and soap. We are not picky folks and this met our basic requirements for a vacay. Hint - the Saturn Cafe on Laurel and Pacific has great food! Read moreGenuine Expedia guest review
"nice hotel close to the beach"
was able to walk to downtown and also to the broadwalkGenuine Expedia guest review
"Bad customer service"
This hotel was overpriced!! The customer service was bad, walls are indeed paper thin so you could hear everything people were saying in other rooms. Breakfast was ok but I didn't like that they didn't even offer complimentary water.Genuine Hotels.com guest review
"Location is great!"
The location of this hotel is a few blocks away from the Boardwalk. We had a confusing experience getting into hotel so follow the directions off of google map even if it doesn't make sense. The room. Well the coffee maker didn't work, the carpet was not vacuumed from previous guest, furniture was dusty, water smelled like the sewer. But location made […] it for me. I think they were short of maintenance workers because they had a for hire sign. So, don't drink water, wear slippers in room and stop by Starbucks before u get here. Read moreGenuine Hotels.com guest review
OK hotel, in downtown Santa Cruz, so very convenient. Room was clean, but near street so a bit noisy. Ammenties very basic, through price was quite high.Genuine Hotels.com guest review
When I checked in I was told my credit card would be automatically charged a $50 security deposit which would be credited upon check-out. Ok, no problem, I get that. Although, I've never had a hotel do that before. However, upon check-out I requested that someone inspect the room so I could leave with verification that my account had been credited for […] the deposit. I was refused that request by the manager. I won't know until my next credit card statement if the credit was applied. If it is not, I will have no proof that there were no damages to the room. I visit Santa Cruz often because I have family there. I will never stay at this hotel again. Read moreGenuine Expedia guest review
"Good location to Boardwalk."
This hotel is old and in need of substantial repair. The only thing it has is location. It's about a ten minute walk from the Santa Cruz Beach and Boardwalk.Genuine Hotels.com guest review
"Prefect for wharf to wharf runners"
Great experience from check in to check out. I would stay here againGenuine Expedia guest review
"would go back"
Room was clean,pool great and heated,breakfast was light but good. Wifi needs to be updated a little. Would stay there again.Genuine Expedia guest review
"Short walk to the Boardwalk"
Older hotel that has been updated. It was clean and comfortable. Not above average but served its purpose.Genuine Expedia guest review
"Good Proximity to the Boardwalk"
I stayed here for two nights and it was very comfy. I had the breakfast there and used the pool there in the evening. Its a nice place for families too. The staff was friendly. The pool was heated!Genuine Expedia guest review
It fit all our needs but the bed was not very comfortable. Otherwise this hotel worked perfectly.Genuine Hotels.com guest review
"Overall OK motel."
The room was clean, The door had two locks, one was a chain lock on the top which was broken. Felt a little unsafe. especially traveling with two young girls. Looking out the balcony noticed a man across the way sleeping in the weeds against a fence. That was weird. Everything looked clean, beds were very comfortable. The towels were very harsh tho […] ugh. Read moreGenuine Expedia guest review
"Old time beach hotel"
Stayed one night with my older girls. An older hotel with nice touches... 2nd floor rooms have a patio area overlooking the pool. Nutella and fruit included in the usual breakfast fare. Walking distance to the boardwalk. Frig and microwave in the room. Clean rooms, nice employees. The price was right. What's not to like???Genuine Hotels.com guest review
"weekend with family"
rooms were mediocre for the price we paid. we paid 4 star prices for one star accomidationsGenuine Hotels.com guest review
"Worst lodging ever!!!!"
Room was barely ok...clean, but old outdated furniture, fixtures, stained towels and bedding, walls needed serious paint or rewallpapering. But the worst part of stay was the management and equally as disturbing, the employees. Guess they learned the horrible customer service (and actually manners too) from the boss! Don't recommend staying there if […] u want to enjoy the rest of ur trip! Read moreGenuine Hotels.com guest review
Paid a good price for what we got. Close to the boardwalk, about a 5 minute walk. The pool is clean and is the perfect temperature. I got two rooms, one for my boyfriend and me, and another for my boyfriend's mom. We paid the same price for both rooms, yet one room had a huge jacuzzi tub and the other had a regular bathtub. We had to take the room with […] the jacuzzi tub, of course! When we got there, they were replacing all their old tv's with flat screens. Good timing for us! Read moreGenuine Expedia guest review
I just needed a place to spend one night and this place worked out great. It was clean and the service very good.Genuine Expedia guest review
"Cheap and convenient - has all you need"
This is not a glamourous place, but it doesn't need to be. It served our family perfectly. There was a frig, a microwave, a comfy bed and a shower. There being a nice, clean, heated pool was a delightful bonus. We were merely choosing this place for the location and hoping that it would be clean enough for our standards this trip. It was perfect.Genuine Hotels.com guest review
"Hotel within walking distance to SC Boarwalk"
A hotel that is good for the money and within walking distance to Santa Cruz boardwalk so that you won't spend 12 Dlls on parking It doesn't have an elevator so if you can not walk up stairs make sure to ask for a lower level room Towels are very small but nothing to die for Overall experience to take a good night rest I would recommendedGenuine Expedia guest review
"Great location to the Boardwalk"
Clean inexpensive hotel. 5 minute walk to the boardwalk. Don't plan on the complimentary breakfast as it was lacking.Genuine Hotels.com guest review
"Great location in Santa Cruz"
Pros: Very good complimentary breakfast is offered 7-9. Big 40" television with cable and DVR. Fridge and microwave. Free WiFi. Heated pool. Within walking distance of Boardwalk. Easy drive to Mystery Spot and Roaring Camp / Big Trees Railroad. Cons: Carpet was damp and bath faucet needed to be replaced.Genuine Hotels.com guest review
"Staff was nice, Location was great, Room was fine"
To us, the area wasn't that bad, we were about a 10 minute walk to the boardwalk (we timed it). We have a teen and a pre-teen and we weren't worried about the neighborhood at all. The breakfast was good, they constantly refill it, and we felt comfortable about the parking situation. Even though we were here mid July, the weather got pretty cool in the […] evenings (bring sweaters or jackets) and the warmed swimming pool felt really great! The hotel was a little understaffed, and had "Help Wanted" signs up. Our room was not cleaned or ready after we arrived and paid, so we had to sit by the pool and wait about 30 minutes. They were apologetic and waived out extra person fees for our kids - we weren't upset about waiting a little. Are you kidding? We were on vacation and weren't going to let anything minor get to us. Read moreGenuine Hotels.com guest review
"Located close to both downtoen and beach boardwalk"
It was relatively inexpensive, clean, well located, nice pool, decent cold breakfast. good value for the price.Genuine Hotels.com guest review
"carpet was wet"
no response after reporting water leak. no attempt to offer another roomGenuine Expedia guest review
"Standard hotel close to beach"
Staff got the job done, but without a smile. Room had a good amount of space. Beds were clean. Location was awesome!Genuine Expedia guest review
"Okay Value, Nothing Special"
Staff did not seem happy to be there. Limited breakfast in small room with very few tables. Pool very well heated. Bathroom could have been cleaner. Very close (5 minute walk) to boardwalk.Genuine Hotels.com guest review
For the most part it was okay. The front office could have been a little nicer and smiled. The parking is a little tight. trying to get in and out of the hotel was a little difficult because it's on a one way corner. Seeing a cockroach was a little yekie!Genuine Hotels.com guest review
"Was nice, breakfast room was nice, grounds clean"
Was nice, breakfast room was nice, grounds clean, would stay again!Genuine Expedia guest review
"Close to Boardwalk"
The service was very poor! They told us lie after lie about bringing extra towels and pillows. And then made us come and get them and bring the dirty towels to them before they would give us clean towels. They also told us that to get a roll away bed it would be one price and then told another family in the hotel it was another price. When we confronted […] them on it they said it doesnt matter anyway we do not have any. The service manager was vey rude and so was his staff. The floor was sticky with crude and there was mold in the bathroom and the tiles were falling off the walls. I will never stay there again! Read moreGenuine Hotels.com guest review
"Good location, dated buildings, cramped bathroom"
TorchLite is in convenient walking distance to the boardwalk -- a big plus for us. Beds were OK but bathroom was cramped and not well ventilated. In retrospect, we would have paid more to stay in a more modern motel/hotel.Genuine Expedia guest review
"We will look elsewhere next year"
Very poor service. The staff does not want to work and they seem to make up prices as they go along. We had 4 rooms for a big family get away and we were all told different charges for a roll away bed. Our room had a woman's bathing suit bottom and dirty towel hanging in the bathroom when we arrived! The continental breakfast was a joke. There are many […] hotels near the boardwalk, choose another one. Unfortunately, none of these hotels seem to ever update their rooms. Santa Cruz needs to clean up it's act! Read moreGenuine Hotels.com guest review
"Expensive and basic"
My friend and I were traveling in separate cars. There is parking on the property for only one vehicle per room. The owner basically refused to give us any pointers about where the best place was for street parking. The room was clean and the beds were comfy, but the faucets for the sink were either dripping or groaning loudly unless you fidgeted with […] them for a few minutes. We only received bath towels. No washcloths or hand towels. The place was packed and noisy, but fortunately quieted down by 10. It would have been a good value for $60-80, but we paid $200!! Read moreGenuine Expedia guest review
Walking distance to the beach, sorry couldn't give a better rating wasn't ther long enought to really judge, played all day until the broad walk closed and the next morning. Got up to go back to the broad walk and checked out, I will stay again, but with 2 small children maybe ill request the first floor, no elevators..Genuine Expedia guest review
"Nice Hotel,closed ro the Beach"
Overall the Hotel is good,walking distance to the boardwalk. Except for the internet access was weak signal or to many people trying to access it.Genuine Expedia guest review
"High quality hotel for the price"
Really enjoyed my stay, totally not what i expected, clean, nice staff, close to the beach and downtown, free breakfast, and heated pool. Everything was perfectGenuine Hotels.com guest review
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