"Great Location, Temper Your Expectations"
Room smelled like stale cigarette smoke, microwave didn't work. Location is the saving grace.Genuine Expedia guest review
The roo was small but functional. Our only real complaint was the shuttle service to the airport is only 7 am to 5 pm and did not meet our expectation of that service when we needed it.Genuine Expedia guest review
"Some good some not so good"
Balcony was nice, we never got consistent internet service, free breakfast was OK but typical mob scene and feeding frenzy.Genuine Expedia guest review
My only issue was the noise level from the pool and the street after dark. The room was very nice & the bed was comfortable!Genuine Hotels.com guest review
This hotel was very conveniently located to the airport, downtown and tourist spots.Genuine Expedia guest review
The sliding door opened! Nice to have fresh air. Clean, nice people at the desk, king size bed...perfect for the overnight airport hotel. The only real problem, was that Expedia on their website, listed "complementary airport shuttle". When I landed at 11:00 p.m., I found out from the hotel that the shuttle stops at 5:00 p.m. and starts again at 7:00 […] p.m....I couldn't use it either way, in or out, and the taxi cost $10.00 + tip. Expedia should take note of this and put hours if there are any on the website! Read moreGenuine Expedia guest review
"Close to boating, fishing docks, amenities"
Really enjoyed our stay, my husband went day fishing and I enjoyed the sleep in, and great breakfasts. Waffles were excellant, and lots of other great nutritional choices. Nice having hot water on demand, and ever ready coffee. The chocolate chip cookies in the afternoon was an excellant touch. Knowledgable staff that helped me plan out a fun day walking […] exploring the city. Read moreGenuine Expedia guest review
"Excellent place to relax."
We were there to watch the Neptune Society take my mothers ashes to sea. When we arrived, we were pleasantly surprised. My other family members choose to stay at another hotel, it was more expensive too. We wound up spending most of our spare time at our hotel, it was quiet and comfortable. Thank you for helping us relax during this difficult time.Genuine Expedia guest review
It was a nice hotel. I really liked the view it was great.Genuine Hotels.com guest review
I liked it but they didn't have some things that I needed on hand, like any tylenol or things like that. It took them a while before they got to clean my room but it got done. I needed some assistance withthe printer they had there but the representative in the office didn't know how to run the computer or printer, so just little things like that. But […] overall I enjoyed my stay. thanks. Read moreGenuine Hotels.com guest review
nice service except they provide only small bottle of shampoo for two person ,,,,,,,just ridicules,Genuine Hotels.com guest review
"Well worth it!"
Rooms are small but clean and well equipped. Great location right across from the huge marina and good walking areas including Shelter Island. Breakfast is a great deal. Cookies, coffee and fruit in the lobby all day long. Pool was clean and very warm and hot tub was great. Free parking was really nice in the below ground and well lighted garage. Would […] definitely stay here again! Read moreGenuine Expedia guest review
We went sandiego to visit zoo and sea world , hotel was overall good , breakfast was especially very nice , the only downside was room was not spacious enough , especially king bed room . I can definitely recommend this hotel for sure !!!Genuine Hotels.com guest review
We go to San Diego all the time and always stay here due to the parking, views and easy access to downtown and the freeways.Genuine Hotels.com guest review
"Pretty good - lots of noise from cars on harbor dr"
Nice hotel. Adrianna at front desk was very nice. We were on 4th floor and could hear cars going down arbor drive.Genuine Hotels.com guest review
Room staff location all great breakfast was not all that if that was improved everything would be aplusGenuine Expedia guest review
The heat was on despite turning the thermostat down. We complained at the desk but nothing was done. We had to sleep with the door open just to keep from sweating in the room but the noise from the street was loud. If the air con was not broken, I would stay here again. Great service, convenient location.Genuine Hotels.com guest review
We got a voucher from expedia.com for a night's stay at this hotel. Since the hotel is very near the airport (5 minutes drive) we thought the location is ideal. (We were catching an early morning flight.) We checked in late (around 11 pm). The night clerk checked us in. Upon his request, I gave him my credit card (even though the room was fully paid […] for). he assured us that it served as a deposit and no charges will be made to the account The next morning, being in a hurry, I inquired with the (same) night clerk who assured us that everything was in order and no charges are due. Stupidly, I did not get a "final bill" for the room (we were running late). Imagine my surprise when I later saw a charge for $75.53 billed to my credit card! What a bunch of cheats, I thought to myself. I promptly notified American Express, the card issuer, and also complained to Best Western (not the hotel directly -- I could never reach them!). They were apparently ignoring all phone calls from my home phone (which was the phone number listed under my name when we checking in.) Therefore, scam alert! Read moreGenuine Expedia guest review
"Nice Hotel Close to Mission Beach/Bay"
Overall my wife and I had a very good experience. We were a little disappointed that the balcony didn't face the ocean even though the room description said that it had a view and the balcony didn't have any chairs (there was only one in the room), so we couldn't really enjoy it much. Other than that though, everything was clean, new towels/sheets were […] given to us each day when our room was cleaned and our stay was very enjoyable. Read moreGenuine Expedia guest review
"Neither great, nor bad!"
The room along with the bathroom were kind of old. However, taking into consideration that we went to visit the city, and the time spent in the room was only during the night time, the hotel was ok.Genuine Hotels.com guest review
Our room was a little small, but clean and the beds were nice, and the bathroom was roomy. The pool and hot tub were wonderful. We used the workout room, which was small but had a variety of equipment. It was nice to have a breakfast and parking included with the room. Staff was friendly and helpful. Will stay here again if we go back to San Diego.Genuine Hotels.com guest review
We went to San Diego to visit my g/f's son who is in the Navy stationed on the U.S.S. San Diego. This hotel was close to the naval base.Genuine Expedia guest review
Room was nice. Really liked the extended shower head which makes washing your hair, if you're tall, much easier.Genuine Hotels.com guest review
My husband and I chose to stay at this Best Western as a staycation on the fly one weekend. I like the surrounding neighborhood and knew that due to it's location the view would be decent. The heated pool was VERY nice. The continental breakfast was more than sufficient for the price. My only complaint is with the front desk staff. We called before […] arriving to make sure our room was ready and they assured us that it was. When we arrived we found out that we still needed to wait an additional hour for it to be cleaned. The clerk told us that he would call us when it was ready and after an hour we called only to find that he had left for the day and the room was waiting for us, we never received that call. The next morning I went downstairs to get some shampoo and the same clerk told me he would have it brought up to me. That never happened. In conclusion, the front desk staff is lacking in their customer service skills severely. I hope that this can be brought to the owners attention. Read moreGenuine Hotels.com guest review
This was my first time in San Diego. I pick this hotel for price, free breakfast, and parking. Overall I would stay here again.Genuine Hotels.com guest review
"Rose Bowl Trip"
I picked this hotel based on location to Pasadena and Universal Studios, cost and previous reviews. The hotel was fine for what we needed - a place to stay the night. The beds were good, the room was clean. My wife was most disappointed with the stained carpet and the super small bathroom. The free breakfast, was at the least free, but not worth it. […] Lego waffles, generic cereal and that was about it. The wifi was iffy too. Read moreGenuine Hotels.com guest review
"Great stay with kids"
We travelled in January with 2 boys. They loved the pool and hot tub. The area around the hotel is very nice.Genuine Hotels.com guest review
"Nice harbor hotel"
We had purchased a King room with harbor view from Expedia but when we arrived the clerk said they didn't have any King rooms with view available unless we wanted to pay extra. She did have a room with 2 queens with a pretty nice view for what we reserved. We went up and looked at it and decided to take it. We have been having a very hard time lately […] getting what we reserve through Expedia. It seems like the hotels don't like Expedia. Anyway, the room was okay and our stay was nice. The breakfast was so-so. They had waffles and the usual breads and cereals. Not anything to write home about but enough. We didn't have any trouble the five days we were there and the parking garage was an extra comfort on mornings it was wet. The location is wonderful and there are quite a few nice restaurants within walking distance. The airport is close, but noise was never a factor. They also have snacks and coffee in the lobby at all times. Read moreGenuine Expedia guest review
"Clean and comfortable room with a nice view."
Friendly and helpful staff. A good value.Genuine Expedia guest review
"Smoking room ?"
The room smelled like a smoking room. We booked it as a non smoking roomGenuine Expedia guest review
The hotel is next to a road. so you will hear some noise at night.Genuine Expedia guest review
"close to see sights"
One day there was insert/fly found in bed near to pillow. So i took photo and show to Hotel Reception and they told me they will take care of it. After that no insect/fly not found.Genuine Hotels.com guest review
"close to corolado island"
convient location to seaworld, zoo and very close to corolado island. room was comfortable, clean. I stayed their 3 nights, want to stay more.Genuine Hotels.com guest review
"Great Location & Very Supportive Staff"
Had a great time. Hotel location is perfect and the hotel parking etc very well designed- no long walks to the hotel room. Room had a balcony which is another plus. Breakfast choices can be increased but we liked what we got. ThanksGenuine Expedia guest review
"close to airport"
Theres no luxury, but comfortable for a couple of days. The location is great. Close to major highways and harbor sidewalk. Needs to remodel rooms, 80s furniture and needs new blankets and.pillows. finally the cookies.at the.main lobby and free.parking rocks but.not the continental breakfast. In overall I'll say its in between a 2.5 or 2.7 star hot […] el. Read moreGenuine Hotels.com guest review
Location was good and they have free parking.. Rooms were terrible.. We moved to a different rooms few times. First, the lock was broken and the second one the room was not clean.. The third room we got was facing the harbor. It was a descent size but we were not able to sleep good because of the noise from street.. We cannot recommend the place..Genuine Hotels.com guest review
"A great bargan hotel!"
This was a very enjoyable hotel to stay in and the price is right compared to other hotels in the area. This is an older building with minor maintenance issue in the halls. The rooms are clean and comfortable, the WIFI service works well, but the free morning breakfast leaves something to be desired; great if all you want is toast, bagels, cereals, […] coffee, and juice. Read moreGenuine Hotels.com guest review
"Good Hotel not to far."
Room was goodGenuine Expedia guest review
"good business hotel, will use again"
not bad at all.. the only thing is that it's on the other side of the airport; traffic can be a problem during peak hours... but overall, the hotel has very good staff, friendly, helpful and attentive. certainly recommend as business hotel; and like the fact that each room has balcony, not a bad touchGenuine Hotels.com guest review
We spent two days there before a cruise and one day after returning.The hot breakfast each morning was good and staff were very nice.What really impressed us was we were able to leave our vehicle there during cruise at no charge and they offered shuttle service to and from cruise port. We. will certainly go there again.Genuine Hotels.com guest review
"Good for the location"
I liked that I had a view of the harbor and the restaurant across the street, Pizza Nova, is fantastic. We even had a balcony. We had a drain issue with our room and the maintenance man came up to our room right away. He wasn't able to fix it and the hotel offered us another room. They were even willing to move our stuff for us as we went sight-seeing. […] I was pleased with the service I got. You have the regular hotel noise with this type of hotel. I would stay there again. Read moreGenuine Hotels.com guest review
Pros : Proximity to Seaworld, Cons : There was airport near this hotel.Genuine Hotels.com guest review
"Nice & relaxing."
I loved it! Just thought that by booking/paying for a room "with a view" I would actually get a view of the yachts/ beach, not if the building next door and cars parked. Other than that I really enjoyed my stay, very comfy bed, clean & neat room. I will go back just want a better view next time :)Genuine Expedia guest review
It was terrible.. Room smells so bad, harbor view is not what that mean itself.. I'm not gonna stay here again never!Genuine Hotels.com guest review
The Yacht Harbor Hotel could use some updating but is kept very clean and the staff was all very friendly and helpful.Genuine Hotels.com guest review
"After the Cruie"
We were there only 2 nights but the beds were comfortable and the room was clean when we arrived. On our second morning we found that the coffee condiments had not been refilled. That is our only complaint.Genuine Hotels.com guest review
"This hotel was very handy to the airport. and ther"
The hotel was fine for us & convient to the airport. We understood there was a free shuttle to the airport but in fact it didnt begin until 7 am & we needed it for 6:15. So we had to take a cab. The hotel staff was friendly & it was very clean. Our room didnt have a good internet connection but there was a good connection in the lobby.Genuine Expedia guest review
Shuttle service from airport was great; hotel staff friendly and helpful; shuttle to cruise port was very convenient. Book your cruise port shuttle early as the prime times fill up quickly. Great restaurants across the street from the hotel.Genuine Hotels.com guest review
The room is clean and hotel looks organized. The staff is friendly and helpful. They provide free shutter to airport. The response to my call was quick. Free breakfast is simple but sufficient. Location is convenient to airport and convention center where I attend the meeting. The coast view is nice and I enjoy walk along the cast in the morning. The […] negatives are a little bit noise due to traffic and strange smell in the hallway. Overall is good for the price I paid. So I gave it 5 stars. Read moreGenuine Hotels.com guest review
"Bring on the noise"
The hotel was very nice with terrific amenities (including an amazing view). However, it was one of the noisiest places I've stayed. There appears to be no soundproofing to the outside and the road noise was significant (even tho we were on the 6th floor). The gym and complimentary breakfast were appreciated extras and the staff went out of their way […] to be pleasant and helpful. Read moreGenuine Hotels.com guest review
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