We only stayed a night, but the hotel was very comfortable and the staff was very helpful.Genuine Hotels.com guest review
"Excellent Value for the location"
Great location, free parking and easy access to either downtown or beaches. Room was clean, and front desk very helpful. Price is right. Would stay there again.Genuine Hotels.com guest review
"Best Ensenada Beach Resort"
I have a home in Baja about 1.5 hours south of Ensenada - so I know this city well. The Estero Beach Resort is the best place for people who love the beach. Other Ensenada Hotels have limited beach access. Large rooms with large balconies facing the sea - ask for one of these oceanfront rooms. Do not miss the on site Museum - an amazing private collection […] of Mayan and Mexican culture! Try the Ceviche or any fresh fish items on the Restaurant Menu. Rico! Read moreGenuine Hotels.com guest review
"Stay in SD"
Had a late check in and had booked a room with one King bed and instead got a room with 2 double beds. When I called the reception area they were just like "ohh well, don't have anymore" I was upset about it but wasn't going to start an argument at that time. So overall the stay was ok! bathroom was small and tub clogged, that was annoying!Genuine Expedia guest review
"No problems here"
I couldn't find any real problems with the hotel. Their breakfast is pretty standard for "continental" fare. Convenient location to Ocean Beach/downtown/Balboa Park.Genuine Hotels.com guest review
"very convenient to ship port, airport, rental car"
We were very pleased, having booked it sight unseen. Staff was very helpful, facility clean and confortable, shuttle a big help, convenient location, breakfast and snacks were great. Would definitely stay there again. Found it through hotels.com.Genuine Hotels.com guest review
Stayed in the hotel four days. Staff was friendly and the hotel was clean,but I had problems getting wi-fi in my room the whole time and breakfast wasn't very good. But the location was great. Never had to more than 15 minutes out of the way for anything.Genuine Expedia guest review
"tired hotel and uninspired staff"
A conversation regarding bed bugs was in full animated progress as we arrived at the front desk; cleanliness as far as carpets in the hall-way was sub-par, continental breakfast was poor nutrition wise, and by 9am, the floor was littered with dry cereal and counters were sticky and unappealling with no one there cleaning up. A loud mechanical noise […] that came and went every few minutes starting at around 8pm and lasting into the night ensured a poor nights rest, in spite of having a maintanence person finally showing up after calling the front desk a couple of times. Nothing was done about this offending noise; we were offered another room, however we had already been in bed with suitcases unpacked after a day of travel, we didn't feel like moving into another room at this point. Read moreGenuine Expedia guest review
Room was very nice and clean. The location was good and easy to get to major areas.Genuine Hotels.com guest review
"Easy access to airport and downtown San Diego."
Quick call to the Hotel and shuttle was there within minutes. Friendly driver made the 5-7 minute trip even shorter.Genuine Expedia guest review
Location is great. Rooms are great - except the bathrooms are too small. You hardly have room to dry yourself after a shower. Otherwise, the rooms are good size, nice refrigerator and microwave in room. Comfy beds.Genuine Hotels.com guest review
"Not much in walking distance"
The hotel is perfect! But if we would stay again we would want a rental car we had to take a taxi every where. It was fine for a 2 day stayGenuine Hotels.com guest review
"not like the expedia picture for VIEW room!"
We purchased the view room, since the picture in that room option showed a decent room with a WATER/bay view. Turns out, you will only get a bay view room if you get the harbour view (which uses the SAME picture, that is very misleading!!). so we paid for a "view" and got the view of a parking lot, which had a lot of noisy cars coming in and out. The […] front lady was very nice, but you can tell she knew we would call down (since this has probably happened tons of previous times ). I was shocked to also notice there was no fan in the bathroom- this seemed very outdated, and if you needed privacy for bathroom noise, or to not steam up your area form a hot shower, good luck. that was pretty gross for us to find out!! I wonder how it is not crawling with mold, but looks like they just try to repaint often. Sad, cause it put a damper on our expected "san diego view" hotel. Read moreGenuine Expedia guest review
We love yacht harbor :) It's in a beautiful location with many excellent restaurants within walking distance. The pool is nice and warm and refreshing. It felt great on a cool February afternoon. The airport is close by also and the shuttle was very convenient. Our room was big, the bed comfortable, the staff very nice and the view was exquisite!Genuine Expedia guest review
Pleasant stay for five nights; room was clean and neat; there were plenty of waffle stations available at the breakfast room; it was quiet; the cookies at the lobby were delicious!Genuine Expedia guest review
"Not good for Business Travel"
The hotel was not at all helpful to a business traveler. The room had a bed and a dresser. There was no desk or even a chair. The internet access was only available 20% of the time, and was generally barely dial up speed. The room was clean, but the mini fridge was making noise all night, and prohibited sleep. I would not recommend this hotel to any […] traveler, business or leisure. Read moreGenuine Hotels.com guest review
"Great Location, Temper Your Expectations"
Room smelled like stale cigarette smoke, microwave didn't work. Location is the saving grace.Genuine Expedia guest review
The roo was small but functional. Our only real complaint was the shuttle service to the airport is only 7 am to 5 pm and did not meet our expectation of that service when we needed it.Genuine Expedia guest review
"Some good some not so good"
Balcony was nice, we never got consistent internet service, free breakfast was OK but typical mob scene and feeding frenzy.Genuine Expedia guest review
My only issue was the noise level from the pool and the street after dark. The room was very nice & the bed was comfortable!Genuine Hotels.com guest review
This hotel was very conveniently located to the airport, downtown and tourist spots.Genuine Expedia guest review
The sliding door opened! Nice to have fresh air. Clean, nice people at the desk, king size bed...perfect for the overnight airport hotel. The only real problem, was that Expedia on their website, listed "complementary airport shuttle". When I landed at 11:00 p.m., I found out from the hotel that the shuttle stops at 5:00 p.m. and starts again at 7:00 […] p.m....I couldn't use it either way, in or out, and the taxi cost $10.00 + tip. Expedia should take note of this and put hours if there are any on the website! Read moreGenuine Expedia guest review
"Close to boating, fishing docks, amenities"
Really enjoyed our stay, my husband went day fishing and I enjoyed the sleep in, and great breakfasts. Waffles were excellant, and lots of other great nutritional choices. Nice having hot water on demand, and ever ready coffee. The chocolate chip cookies in the afternoon was an excellant touch. Knowledgable staff that helped me plan out a fun day walking […] exploring the city. Read moreGenuine Expedia guest review
"Excellent place to relax."
We were there to watch the Neptune Society take my mothers ashes to sea. When we arrived, we were pleasantly surprised. My other family members choose to stay at another hotel, it was more expensive too. We wound up spending most of our spare time at our hotel, it was quiet and comfortable. Thank you for helping us relax during this difficult time.Genuine Expedia guest review
It was a nice hotel. I really liked the view it was great.Genuine Hotels.com guest review
I liked it but they didn't have some things that I needed on hand, like any tylenol or things like that. It took them a while before they got to clean my room but it got done. I needed some assistance withthe printer they had there but the representative in the office didn't know how to run the computer or printer, so just little things like that. But […] overall I enjoyed my stay. thanks. Read moreGenuine Hotels.com guest review
nice service except they provide only small bottle of shampoo for two person ,,,,,,,just ridicules,Genuine Hotels.com guest review
"Well worth it!"
Rooms are small but clean and well equipped. Great location right across from the huge marina and good walking areas including Shelter Island. Breakfast is a great deal. Cookies, coffee and fruit in the lobby all day long. Pool was clean and very warm and hot tub was great. Free parking was really nice in the below ground and well lighted garage. Would […] definitely stay here again! Read moreGenuine Expedia guest review
We went sandiego to visit zoo and sea world , hotel was overall good , breakfast was especially very nice , the only downside was room was not spacious enough , especially king bed room . I can definitely recommend this hotel for sure !!!Genuine Hotels.com guest review
We go to San Diego all the time and always stay here due to the parking, views and easy access to downtown and the freeways.Genuine Hotels.com guest review
"Pretty good - lots of noise from cars on harbor dr"
Nice hotel. Adrianna at front desk was very nice. We were on 4th floor and could hear cars going down arbor drive.Genuine Hotels.com guest review
Room staff location all great breakfast was not all that if that was improved everything would be aplusGenuine Expedia guest review
The heat was on despite turning the thermostat down. We complained at the desk but nothing was done. We had to sleep with the door open just to keep from sweating in the room but the noise from the street was loud. If the air con was not broken, I would stay here again. Great service, convenient location.Genuine Hotels.com guest review
We got a voucher from expedia.com for a night's stay at this hotel. Since the hotel is very near the airport (5 minutes drive) we thought the location is ideal. (We were catching an early morning flight.) We checked in late (around 11 pm). The night clerk checked us in. Upon his request, I gave him my credit card (even though the room was fully paid […] for). he assured us that it served as a deposit and no charges will be made to the account The next morning, being in a hurry, I inquired with the (same) night clerk who assured us that everything was in order and no charges are due. Stupidly, I did not get a "final bill" for the room (we were running late). Imagine my surprise when I later saw a charge for $75.53 billed to my credit card! What a bunch of cheats, I thought to myself. I promptly notified American Express, the card issuer, and also complained to Best Western (not the hotel directly -- I could never reach them!). They were apparently ignoring all phone calls from my home phone (which was the phone number listed under my name when we checking in.) Therefore, scam alert! Read moreGenuine Expedia guest review
"Nice Hotel Close to Mission Beach/Bay"
Overall my wife and I had a very good experience. We were a little disappointed that the balcony didn't face the ocean even though the room description said that it had a view and the balcony didn't have any chairs (there was only one in the room), so we couldn't really enjoy it much. Other than that though, everything was clean, new towels/sheets were […] given to us each day when our room was cleaned and our stay was very enjoyable. Read moreGenuine Expedia guest review
"Neither great, nor bad!"
The room along with the bathroom were kind of old. However, taking into consideration that we went to visit the city, and the time spent in the room was only during the night time, the hotel was ok.Genuine Hotels.com guest review
Our room was a little small, but clean and the beds were nice, and the bathroom was roomy. The pool and hot tub were wonderful. We used the workout room, which was small but had a variety of equipment. It was nice to have a breakfast and parking included with the room. Staff was friendly and helpful. Will stay here again if we go back to San Diego.Genuine Hotels.com guest review
We went to San Diego to visit my g/f's son who is in the Navy stationed on the U.S.S. San Diego. This hotel was close to the naval base.Genuine Expedia guest review
Room was nice. Really liked the extended shower head which makes washing your hair, if you're tall, much easier.Genuine Hotels.com guest review
My husband and I chose to stay at this Best Western as a staycation on the fly one weekend. I like the surrounding neighborhood and knew that due to it's location the view would be decent. The heated pool was VERY nice. The continental breakfast was more than sufficient for the price. My only complaint is with the front desk staff. We called before […] arriving to make sure our room was ready and they assured us that it was. When we arrived we found out that we still needed to wait an additional hour for it to be cleaned. The clerk told us that he would call us when it was ready and after an hour we called only to find that he had left for the day and the room was waiting for us, we never received that call. The next morning I went downstairs to get some shampoo and the same clerk told me he would have it brought up to me. That never happened. In conclusion, the front desk staff is lacking in their customer service skills severely. I hope that this can be brought to the owners attention. Read moreGenuine Hotels.com guest review
This was my first time in San Diego. I pick this hotel for price, free breakfast, and parking. Overall I would stay here again.Genuine Hotels.com guest review
"Rose Bowl Trip"
I picked this hotel based on location to Pasadena and Universal Studios, cost and previous reviews. The hotel was fine for what we needed - a place to stay the night. The beds were good, the room was clean. My wife was most disappointed with the stained carpet and the super small bathroom. The free breakfast, was at the least free, but not worth it. […] Lego waffles, generic cereal and that was about it. The wifi was iffy too. Read moreGenuine Hotels.com guest review
"Great stay with kids"
We travelled in January with 2 boys. They loved the pool and hot tub. The area around the hotel is very nice.Genuine Hotels.com guest review
"Nice harbor hotel"
We had purchased a King room with harbor view from Expedia but when we arrived the clerk said they didn't have any King rooms with view available unless we wanted to pay extra. She did have a room with 2 queens with a pretty nice view for what we reserved. We went up and looked at it and decided to take it. We have been having a very hard time lately […] getting what we reserve through Expedia. It seems like the hotels don't like Expedia. Anyway, the room was okay and our stay was nice. The breakfast was so-so. They had waffles and the usual breads and cereals. Not anything to write home about but enough. We didn't have any trouble the five days we were there and the parking garage was an extra comfort on mornings it was wet. The location is wonderful and there are quite a few nice restaurants within walking distance. The airport is close, but noise was never a factor. They also have snacks and coffee in the lobby at all times. Read moreGenuine Expedia guest review
"Clean and comfortable room with a nice view."
Friendly and helpful staff. A good value.Genuine Expedia guest review
"Smoking room ?"
The room smelled like a smoking room. We booked it as a non smoking roomGenuine Expedia guest review
The hotel is next to a road. so you will hear some noise at night.Genuine Expedia guest review
"close to see sights"
One day there was insert/fly found in bed near to pillow. So i took photo and show to Hotel Reception and they told me they will take care of it. After that no insect/fly not found.Genuine Hotels.com guest review
"close to corolado island"
convient location to seaworld, zoo and very close to corolado island. room was comfortable, clean. I stayed their 3 nights, want to stay more.Genuine Hotels.com guest review
"Great Location & Very Supportive Staff"
Had a great time. Hotel location is perfect and the hotel parking etc very well designed- no long walks to the hotel room. Room had a balcony which is another plus. Breakfast choices can be increased but we liked what we got. ThanksGenuine Expedia guest review
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