The staff was very helpful, however the hotel is dated and needs updating. While the furniture seemed newer, the bathrooms were bad - the show especially needs updating. I won't be staying there again.Genuine Hotels.com guest review
"Kind of depressing."
Pool is under construction, very loud. Hotel common spaces are dingy. Room was clean, but had a balcony overlooking the construction that was very easily accessible from outside the room, which felt unsafe.Genuine Hotels.com guest review
Boat show. Staff was very friendly and helpful. Kudos. Buttercup was a welcome surprise on site. A bit overpriced since the pool was inoperable and not stated at time of booking.Genuine Hotels.com guest review
"Needs a facelift."
Room was clean, but neglected feeling. The rooms are small; the walls are very thin; the computer/printer is "pay by the minute". But it is near a great bar. The pool area was being redone- complete with jackhammers at 8am.Genuine Hotels.com guest review
"Pool under construction"
Excited to have a poolside room! When I arrived the Pool was under construction, there was no mention on the website of the condition before booking.Genuine Hotels.com guest review
"Nice spot near Jack London Square"
The hotel was clean, comfortable and well located. Near Bart, the ferry, and many restaurants and cafes. We'd happily stay here again.Genuine Hotels.com guest review
"Perfect for a group attending a concert @ The Fox"
We went to attend a concert at The Fox Theatre and shared our room with another couple. We also met up with other friends who had their own rooms. This hotel is perfect for this type of occasion when you are spending the majority of your stay outside the room. We were able to socialize before and after the show without being hassled. Our rooms were […] clean and comfortable. They were on the 2nd story which all face the pool/ courtyard area which is currently under construction. It was nice to have the ability to step outside our door and have fresh air. Perfect for this type of occasion. Read moreGenuine Hotels.com guest review
"Clean but small"
This hotel is in a great location just at the edge of Jack London Square. Very convenient. Rooms were clean but very small. Pool was under renovation and a total eye sore as all rooms face the rubble. Service was ok. For a one night stay it was fine.Genuine Hotels.com guest review
"BARELY PASSABLE IN BAD NEIGHBORHOOD"
The pictures on the internet were quite misleading. The neighborhood was bad. The hotel is very old. The shower was in the room with the toilet, could hardly move around. It was a comfortable room, I would never stay here on pleasure trip or bring my wife. I would not return.Genuine Hotels.com guest review
After reading the reviews I wasn't sure what to expect. This hotel is exactly like the pictures. I will definitely stay here again.Genuine Hotels.com guest review
"Jack would like it!"
Comfortable, quiet. Staff was super nice. Buttercup restaurant is attached and is excellent. Would stay again when in Oakland.Genuine Hotels.com guest review
No problems, nice staff and nice room! The neighborhood might be sketchy for those who are more upscale, but I thought it was fine. GREAT vegal soul food restaurant next door.Genuine Hotels.com guest review
"Works for me."
Actually, way nicer than most reviews would have one believe. New carpet, countertops, flat screen TV. Bathroom/shower is indeed small, but all clean and worked fine. Hey- this isn't the Ritz- just an affordable place to stay if you have business in DT Oakland. Yes, there is a train that runs, but only heard it as I was waking, so again, no worries. […] Great beer, and burgers, and more, right across the street. Front desk was super nice. Read moreGenuine Hotels.com guest review
"Not what I expected"
I thought I was staying in the hotel on the water in Jack London Square, so my expectation may have a lot to do with my review. It is barely above a motel, but the charge was still pretty high. However, the sheets were clean and not thread bare. So I can say it wasn't gross. But walking the 2 blocks (as a single woman) to enjoy Jack London Square, as […] was the plan, was more than a bit scary for my comfort. Read moreGenuine Hotels.com guest review
We had a really enjoyable stay. The hotel was perfectly located for where we wanted to go. The staff were friendly and helpful.Genuine Hotels.com guest review
"don't believe the bad reviews"
The room was better than the reviews led me to believe. I was worried, but the room was fine. It was clean, the heater worked, I liked the little Terra Pure Green Tea toiletries, and they had room service from Buttercup Grill next door. It was hard to access the internet at times and you could hear the train. I would stay again.Genuine Hotels.com guest review
We loved it there!Genuine Hotels.com guest review
"Great little hotel, bring earplugs"
Great little hotel. The staff is very friendly and helpful, it's very close to Jack London Square with its excellent restaurants. One word of caution: There is a very loud train a few blocks away - they don't run late at night, but they start again pretty early in the morning. Bring ear plugs if you want to sleep in!Genuine Hotels.com guest review
"The Interview Stay, at Jack London Inn"
It felt as if I was the only one on the floor. I asked to be on the top floor and was granted. The hotel staff were very friendly and accommodating. The area was very beautiful with tall sail ships, anchored right on the pier to visit. Many good quality restaurants and many more amenities. Can't say enough about the great weather although it was the […] en of February!! Read moreGenuine Hotels.com guest review
Great place other than the fact we had to get up and out by 930am because they were remodeling and had to turn off the waterGenuine Hotels.com guest review
Clean and comfortable, great restrarants in area and at hotel room service!Genuine Hotels.com guest review
Very old and dated, beds too soft, uncomfortable and small, location was ok, close to pier, but overall did not enjoy this property.Genuine Hotels.com guest review
Good location when arriving on the train.Genuine Hotels.com guest review
Overwhelming smell of febreeze, took several hours to dissipate.Genuine Expedia guest review
Parking in the garage is a little confusing. The lobby is small and the lobby elevator was under a rebuild so the elevator in back of the parking garage had to be used. The front desk personnel were very helpful. The hotel itself did not have food service, however, the restaurant adjacent to it had good meals, good service and reasonable prices. As […] an added bonus you can charge your food and drinks to your room. The hotel itself is only a block from Jack London Square. Read moreGenuine Expedia guest review
"Older hotel, but all was OK"
Certainly showing it's age, but was clean, staff was friendly, & close to downtown Oakland & Jack London Square. Lobby was under construction, so looks like they are investing in improvements. Sound insulation wasn't great & the Amtrack trains are a block down the road, so keep that in mind. Easy freeway access a couple block away. Good burger joint […] (Annex) across the street with friendly owners. Read moreGenuine Expedia guest review
Great location next to Jack London Square, however there's noise from the trains. You can also hear your neighbors. Friendly staff, comfortable rooms.Genuine Hotels.com guest review
I picked this hotel because it was a short walking distance to Yoshi's where I was going for a show. The hotel was in a good location and a safe walk in the neighborhood. Upon arrival check in was easy. The receptionist was extremely polite and helpful. The room was clean and comfortable. There is a nice restaurant just outside the door of the hotel. […] Only complaint was they are doing some hotel renovations but it had no affect on my stay. The hotel is on a railroad road, Amtrak and freight so you do hear the trains. I would stay at this hotel again. Read moreGenuine Hotels.com guest review
"Near the Ferry"
My stay at the Inn was fine. Best thing about the place is the location. Jack London Square has unlimited variety of restaurants. Second best was the hotel is two blocks from the ferry to San Francisco and Fisherman's Wharf. Ferry ride is short, inexpensive, and convenient. Hotel room was fine with good, and necessary, security. Staff was friendly and […] helpful. There was an extra charge $18 a day for parking which was a surprise. All in all I would recommend it for a short stay. Read moreGenuine Hotels.com guest review
This hotel depicted is not what it actually is. Pretty deceptive pictures. The smell of the room was also covered up with a stinky smelling air freshenerGenuine Hotels.com guest review
"My stay was short but great."
My experience was a good one. The staff answered all my questions, set up a cab to pick me up in the morning. My only issue was the shower was ice cold.Genuine Expedia guest review
Disappointing...old, rundown, parking is an additional fee of $18.Genuine Hotels.com guest review
"Hotel on Broadway"
More like a motel with outside entrance to room. Tiny toilet seat and sink hot water takes a while to come on. Best place in its area of town. Close to bus stop. Good restaurant next door.Genuine Expedia guest review
Wonderful, staff was great, very helpful, very courteous . Would definitely go back. Big up guys...R&B(grin)Genuine Expedia guest review
"Best Kept Secret"
Conveniently located in the Jack London Square district and walking distance to downtown and China town. Nothing fancy here, but clean and comfortable as well as recently updated rooms. This Inn also has an on site parking garage available to quest for an additional fee. Over the years this has been my go to place whenever I come to Oakland!Genuine Hotels.com guest review
"Yoshi's NYE stay"
The hotel is conveniently located close to Jack London Square. You can walk all over the area. Loads of restaurants and activities. The area is rough. The Buttercup is okay for breakfast and reasonable priced. The room smelled of smoke and is in need of remodeling. Parking is tight. Television kept making an odd buzzing sound. Had to unplug and plug […] in again a few times. This is one of two hotels in the square. We will try the other one next time. Read moreGenuine Hotels.com guest review
"Not even three stars"
My room was cold with the heat on. The television continued to freeze up, and it took the maintenance person over an hour to reset it. It froze up again after about an hour or so, I just left it be.Genuine Hotels.com guest review
"Convenient Location, Super Friendly Staff"
Staff was super friendly, very helpful. Location was great, exactly where we needed to be. Room was nice, beds comfortable, it met our needs.Genuine Hotels.com guest review
"The worst hotel experience"
I was very disappointed with my overall stay at this hotel. The hotel staff was rude and uncooperative when I asked questions about services I needed during my stay. The most annoying experience is the construction of the hotel, that was very noise, the water was shut down without notice, the elevator was out of service without notice and when I contacted […] front desk she was rude and informed me that I had to deal with hit and hanged up the phone. I had previously stayed at this hotel and was satisfied with the service, I had thought I was going to have the same courteous treatment, but I come to find out it was the worst experience. I tried calling the manager Momi who assured me that he would look into the matter and get back to me in two days, and have not heard from him. I certainly would not recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
From start to finish, we thoroughly enjoyed our stay at the Inn at Jack London Square in Oakland, CA,Genuine Expedia guest review
"Shaby, not Chic"
This used to be a Best Western, but it does not have the same level of cleanliness as before. We have stayed here many times over the years, but this was our last time.Genuine Hotels.com guest review
"Good location but...."
The hotel owner has done a good job remodeling the interior of the rooms. The furnishings were modern. The exterior of the hotel is a little sketchy but once you're inside you're ok. The main advantage of this property is it's close location to Jack London square with easy on and off the airport. The downside of being so close to Jack London square […] is the train that comes through every 45 minutes and sounds it's horn at all times of the day and night. Read moreGenuine Expedia guest review
"Good Inexpensive Option"
Not a beautiful property but perfectly suitable for a few nights. Safe and clean. Would stay again.Genuine Hotels.com guest review
"Close to Paramount Theatre"
Comfty enough but room needed refreshed paint at least. Noisy at times with coming and going of guests. Train noise several times audible in room. Front desk staff very courteous and professional. Enjoyed closeness to marina and all the awesome boats. Would stay again.Genuine Expedia guest review
Elevators out of order, nice clean rooms but no water bottles replaced after first night and vending machines water out of stock. Parking was $18 per night; was listed as $15 per night.Genuine Hotels.com guest review
"Too close to the ChooChoo."
Not a boutique hotel per se, But I suppose you get what you pay for ..it was practical.. It's Clean but would not want to hang out there. Bed was lumpy & spongy, super small shower stall , place just felt old.. And a little shady But they ARE trying with fresh paint & remodel work. You'll need earplugs if you have an exterior room near 3rd street.. […] Train blows it's whistle all night long. Read moreGenuine Expedia guest review
"Inn at Jack London Square"
It's NOT what's it appeared on the web. Photoshop had to be used. Staff was excellent the night shift staff were very helpful and friendly!! The hotel was ok. Moved to another hotel. Good for a one night stay.Genuine Expedia guest review
"Jack London-ok hotel but GREAT front desk"
The hotel is average and needs to be updated. What saved the trip was the exceptional service at the front desk. Both the evening and morning front desk attendants provided exceptional customer service. Both were caring, helpful and professional. As a frequent traveler, I was very impressed with how they handled and spoke with clients.Genuine Hotels.com guest review
Check in was very easy, attendant was pleasant and helpful. The only complaint I had was that a few of the television channels had constant interference, which was annoying. But other than that, my stay was very nice, and I would recommend to others.Genuine Hotels.com guest review
"November 2014 stay"
The Hotel was under renovation which I did not know. The elevator was not operating to the third floor so you had to use the stairs and carry your luggage up and down yourself. Also, there are railroad tracks about a block away and trains run 22 hours a day so request a room away from Jack London Square.Genuine Hotels.com guest review
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