"Not sure I will return."
Sub-par. Location fair but parking add on expensive. Unfriendly desk clerk bordered on rude. Room: stained carpet, rotting door frame in bath, inadequate electrical outlets, slow wi-fi, poor television reception.Genuine Hotels.com guest review
"In for the night"
Non-smoking rm smeeled like smoke. Train whistles on the hour. TV noise from neighbor's room. Clean. Otherwise comfortable. TV OK.Genuine Expedia guest review
The hotel is conveninet located with great restaurants nearby. The hotel was clean and well kept considering the age of the building. I would stay here again.Genuine Hotels.com guest review
"Alright Place, Super Sketchy Location"
The place looked like someone or some company is trying to turn it around, which is fantastic. Good to see an everyday mid-century "Palms Moto Hotel" type of place being renovated instead of let go into a state of no return like so many of these two-story charmers have. That said, I don't know if it's because I'm a Portland, OR resident or what, but […] the neighborhood is nowhere I'd want to be walking around past 9:00pm by myself. This isn't the fault of the motel though, so this is just a "beware" statement. The hotel had a cozy bed that was large and brand new. Beyond that, the stay was mediocre; the age of the place really did show, the wall outlets need replacing, and this is the first time I've stayed in a motel with tube style tvs in about 5 years. Not that I watch a lot of tv, but it conveyed a sense that more was in need to get the place really up to snuff. Neither dissatisfied nor blown away, I'd give it a solid 3 star rating. Read moreGenuine Hotels.com guest review
Horrible experience....never will I go back...the staff was not professionalGenuine Expedia guest review
"Local Business Woman"
I was on the first floor near the pool so I could hear the children playing all day, but that didn't bother me, but just in case you don't want to hear the noise this wouldn't be the best location for you. My room was nice bed comfortable and there are several restaurants in walking distance. internet is available as well as a gym if you need a quick […] work out. overall its a great place to stay for the price. Read moreGenuine Hotels.com guest review
"Hotel near buses and amtrak station."
Rooms are pleasant, trim and no frills. Bed was comfortable.Genuine Expedia guest review
There was more noise than we expected and there is a train running past every few hours. It is however a pleasant hotel.Genuine Hotels.com guest review
"Golden age gone, Tarnish remains."
Dated facility in a questionable location. Pool too cold to use on 80+ degree day.Genuine Hotels.com guest review
Staff was very friendly and helpful. Would recommend this hotel to anyone staying in Oakland, CAGenuine Hotels.com guest review
"Hotel pictures are deceiving"
Nice rooms and good pool. A good choice for the price. However, don't expect much as for the service.Genuine Hotels.com guest review
"Carless in Oakland"
Positioned a few blocks from the San Francisco ferry and across the street from the free Broadway shuttle, this motel is an excellent choice for those who want to enjoy both cities. Recommend the tour of FDR's yacht, the Potomac, next to the ferry stop, Lake Merritt, and the Cathedral of Christ the Light on the west side of Lake Merritt. In addition […] to a number of good restaurants accessible from the Broadway shuttle, there is a fabulous Whole Foods located a couple of blocks from the Grand Ave & Webster stop on the B-shuttle. Another good feature of this inn is that the rooms open out into the interior space with the pool, thus providing a partial noise barrier to the occupants. Because this inn is relatively close to water, the outdoor temperature is much lower than at locations farther into Oakland. Read moreGenuine Expedia guest review
"Clean affordable hotel"
The hotel was very close to public transportation and the price was good. They were having a special three nights for the price of twoGenuine Expedia guest review
"Great Value close to Jack London Square!"
I read through a variety of reviews prior to booking and was mystified that the same location could be rated so differently! It was a great value; enjoyed the restaurants and farmers market; walking along the waterfront. We did not notice the train going by on our Saturday night stay. The pool area was clean and comfortable lounge chairs. Beds also […] very comfortable. Read moreGenuine Expedia guest review
"Run down, needs renovation"
Looks like the room hasn't been redone since the 70's. Also, I was turned off by the fact that a security deposit was initially charged to my credit card without being told this was going to happen (it was later taken off).Genuine Expedia guest review
"Quality alternative to pricey Jack Lndn Sq. Hotels"
Nice, friendly, very helpful staff with fun personalities. Butercup restaurant was great! Secure hotel parking only $12. Nice pool with inviting landscaping, seating. A huge water fowl (tern?) joined us poolside. Probably good luck, as welll as fun. Separate, second sink/vanity in room was nice, too. Their pool leaked into the parking garage below, […] but they were working on it. A short walk (3 blocks) to Jack London Square and vastly cheaper priced than hotels on the square, so a great alternative. Read moreGenuine Hotels.com guest review
"Nice hotel, charge for everything"
They will charge for a microwave $10 per night, for the parking also $14 per night, for the use of a computer and printing. All the other aspects were nice, clean, comfortable, good beds, pleasant to the eye.Genuine Expedia guest review
This place does the job. Close to everything we need.Genuine Hotels.com guest review
"Very Nice staff-Extra charge for garage unexpected"
The staff were very flexible and nice. The extra charge for parking in the garage was rather unexpected. That should be complimentary. Also WIFI service was spotty. There were no hard wired connection in the rooms so you are at the mercy of the signal.Genuine Hotels.com guest review
"Inn at Jack London Square"
Quite enjoyable. Loved the pool and courtyard, very relaxing. The Buttercup Grill was good.Genuine Hotels.com guest review
"Hotel did not meet expectations"
It was very minimal in amenities. There was an in room coffee maker with a one cup packet for coffee. There was no simple breakfast rolls or more coffee in the lobby. The bathroom has not very clean with mold in shower.Genuine Expedia guest review
"Did I really pay all that money for mediocre?"
This hotel is a renovated run-down hotel in Jack London Square. I should have used the money for a Holiday Inn or Wyndham or something, but I wanted to give a local guy a chance. Two power outlets didn't work, the shower head was broken, and the room was really poorly refinished. It seemed like a hotel room you would find a dead person in: lots of weird […] stains on the carpet. What a disappointment. Also, parking was $14 a day and you are not guaranteed a space. The night manager had to move their car so that we could park. Read moreGenuine Expedia guest review
"Reasonable, close to restaurants, etc"
reasonable rate, good fitness facility, interesting locationGenuine Expedia guest review
"The good and bad."
Room very inconvenient to elevator. Room keys did not work on second or third day and a long walk to get situation rectified. Ice machine not conveniently located. Room was very clean but because of other issues would not stay there again. Overpriced for amenities.Genuine Hotels.com guest review
"Nice hotel centrally located in Jack London Square"
Great resting place after a fun filled birthday celebration at Youshi's a block away from the hotel in Jack London Square.Genuine Expedia guest review
Great location only 20 minutes to San Fransisco in rush hour traffic. The room was comfortable but walls a bit thin. The only thing that I didn't like was the $14 fee for the parking garage, it should be included in rate or at least mentioned before you get there. Otherwise a great stay and would stay agai.Genuine Hotels.com guest review
"Trains and parking fees"
Overall good experience. Room and inn were clean, although we had a non- smoking room that had a strong cigarette smell. The train started blowing its horn around 5 am, which wasn't to bad if you had the window closed. Very nice, secure parking garage. But, there is a parking fee of $14. Which was a surprise. It wasn't easily found on the website, nor […] mentioned at check-in. Overall. Happy with my experience and would comeback. Read moreGenuine Hotels.com guest review
"good convenient hotel with a pool!"
We chose this hotel for our last night before we headed home to Hawaii. I was surprised how nice the room was and that the hotel has even a nice pool area to relax before we headed to dinner The parking was difficult for my family who stopped by but there were many choices for dinner not far away.I would use this place again for a one or two night stay […] in Oakland!! Read moreGenuine Hotels.com guest review
"Good for the purpose"
We needed a place to stay not far from Kaiser hospital as I had a minor surgery and we live three hours away. With a tight budget I needed something close and clean and with a comfortable bed. The Motel was just that. Located in a ok part of town and surrounded by restaurants including one pretty much attached to the building. There is a $14 per day […] parking fee but worth it as your car is in a covered garage that only paying guests can enter with the security entrance. Served its purpose but not a place I would want to stay for a vacation. This is an older building for which owners have done a fair job at trying to update and a good job at keeping it tidy. Read moreGenuine Hotels.com guest review
Noisy. Train runs all night long.Genuine Hotels.com guest review
"Close to Jack london square"
clean room comfortable bed. convenient location. free shuttle downtown. nice resturant next door. all in all very good!Genuine Hotels.com guest review
"Close to my place of business"
Hotel is very nice. The occasional train noise is a little disturbing.Genuine Hotels.com guest review
"You pay what you get"
Couldn't even find a pen to write a note. Is an old, run down hotel tries its best to keep up the condition. The hotel neighborhood has changed a lot, it is certainly not for family to stay.Genuine Expedia guest review
Dirty, poorly maintained hotel. Inconvenient elevator if you are on third floor - you have to go across the parking lot to the far corner. Staircase ceiling is too low for 6 foot person! Hit my head coming down the stairs - no indication that the ceiling was sloping down as I walked down the stairs. Front desk person checking me in set my card key for […] only one night even though I had prepaid for 4 nights. Skip this place if you can. Read moreGenuine Hotels.com guest review
"Quirky and Fun"
The area and the exterior gave me pause, but looks were deceiving. This was a fun, funky, comfortable, clean and safe lodging. Pool and grounds were nicely maintained. I wouldn't hesistate to stay there again.Genuine Hotels.com guest review
The Hotel is contingently located within 2 small walking blocks of Jack London Square. Was able to take the Ferry to and from the area to San Francisco Wharf and other destinations which made a lot of fun for the vacation. The Hotel was clean but the shower water trickled out. For an old hotel the grounds were kept up nicely with swimming pool and exercise […] room available. Very pricey for what you get. Hotel should not charge for parking. Front desk people very nice but preoccupied with cell phones. Read moreGenuine Hotels.com guest review
"convenient downtown location"
Stay was fine. One day had to all front desk at 2:30 to get room cleaned. But request was promptly responded to. Single door to adjoining room allowed even conversation from other room to be easily heard. Last comment, no exhaust fan in bath/toilet area. Otherwise hotel personnel pleasant, and helpful. Hope that this helps.Genuine Hotels.com guest review
"Nice place to stay, great location, easy FWY acess"
Always stay here because of the location, It is close to all major FWYS, and there are several places to dine out as well. Rooms are clean and very nice friendly staff.Genuine Hotels.com guest review
I found the staff to be rude and noncooperative. The hotel was okay, nothing special but overall all it was okay. It was the staff that made my stay unmemorable.Genuine Expedia guest review
"Decent but disappointing"
It's what you would expect of a very basic holiday inn express: clean but not nice. There was nothing particularly wrong with it, but it was way over-priced for what it was.Genuine Hotels.com guest review
"Great Location, Clean Hotel, Perfect for Family"
my family & i stayed here because i was doing a craft show at jack london square. the location was perfect. we kept the car parked in hotel parking and just walked everywhere. i'd definitely stay here again!Genuine Hotels.com guest review
"Close to where I needed to be"
Room was crowded with furniture.Genuine Hotels.com guest review
I reserved a room at this hotel based on the pictures and reviews online. Upon arrival, I was not overwhelmed by the outside appearance if the hotel. But once I got out of the elevator, I was pleasantly surprised to find that it was even nicer than the pictures online. The cleanliness and the condition of the seemingly recently remodeled room was excellent. […] The person who cleans the rooms and makes the beds is definitely a perfectionist. If I need to stay in the area again, I will most likely stay here. Read moreGenuine Hotels.com guest review
Nice hotel. Very unaccommodating if you are a cigarette smoker. But a pretty nice hotel none the less. very comfortable beds and pillows BONUS!Genuine Hotels.com guest review
"A good downtown value."
A good value, close enough to the Convention Center at the Marriot Downtown for an easy walk (8-10 min.) to the conference I attended, nice grill/restaurant right next to the hotel. Nice pool and central courtyard pleasantly landscaped with bushes and flowers.Genuine Hotels.com guest review
"Close to Convention Center, friendly staff."
Adequate, friendly but close to railroad tracks. Had a back room on discount so the noise level was high.Genuine Hotels.com guest review
"close to jl square and ferry to at@t park"
It was nice and quiet, bed was really comfy, close to ferry and restaurants, within walking distance to farmer's market, which was fun. Hotel is older, but was nice and clean, pool area was clean and pretty.Genuine Hotels.com guest review
It is obviously an older hotel but they have redecorated. The bed was super comfy, great pillows. Had a room inside by the pool and it was nice and quiet. Everyone was really nice and I would recommend it to anyone coming to this area.Genuine Hotels.com guest review
"Good location for Jack London Square"
On the plus side, reasonable rate and close to Jack London Square. Our shower did not work and the staff immediately moved us to another room. However, the room was smaller and they did not adjust our rate. The restaurant on site, The Buttercup, was very good with reasonable prices.Genuine Expedia guest review
"Lite sleepers will need earplugs."
We enjoyed our stay, especially the pillow top mattress with extra pillows. Staff very accommodating. Covered parking was $14.00 extra. The trains down the street blow their horns a lot. I used earplug and it was OK. Will go back again.Genuine Hotels.com guest review
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