All hotels in Basel, Switzerland
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereRheingasse 2, Basel, BS, 4058, Switzerland, ‏‎866-925-8648
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4.0 / 5Excellent

Score breakdown (from 117 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    3.7
  • Condition
    3.9
  • Neighborhood
    4.1
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5.0 / 5Outstanding
"Great room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location overlooking the Rhine. Nice room even though no air conditioning.
Genuine Hotels.com guest review
2 night trip Aug 16, 2014
Peter
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
This motel was very conveniently located. Easy to get to by trains. stay was enjoyable but the rooms were small, but it was nice to be right on the river.
Genuine Hotels.com guest review
2 night trip with friends May 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel, Great Staff, Good Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We only stayed one night - flying in early to catch a river cruise the nest day. It was an easy trip from the Airport on the bus and tram. It was before noon, but a room was ready and we were able to check in. Nice room, typical size for Europe, and comfortable. If you stay in the city you get a tram pass with the room. The location was good ; we explored on both sides of the river. The town's cafe's had good food and drink. Breakfast next day at the hotel was very good. We checked out and the hotel staff stored our bags until we returned in afternoon and the staff called a taxi for us. Should I ever find myself in Basel again it would be my first choice to stay there. The lobby is 5 or 6 steps above street level and some may have an issue with climbing those with their baggage - but given our experience with the hotel staff I'm sure they have some means of assisting handicapped guests.
Genuine Expedia guest review
Other trip May 19, 2014
Sandman
US
4.0 / 5Excellent
"Best location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Tram Rheingasse station just a step away and at head of the historic bridge so walking to old town is just two minutes. Can't beat that! Great room with river view. Great staff. Only wish it was a true queen size bed rather then two twin beds pushed together. Still we would book it again if we were to visit Basel again and recommend it to anyone coming here.
Genuine Expedia guest review
Other trip May 6, 2014
Anny
US
4.0 / 5Excellent
"Fantastic location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a very nice hotel, right on the Rhine River. We ended up paying extra to upgrade our room to a river view once we saw how beautiful it was. The location was right on the tram line so you could get around very easily, plus an easy walk over the bridge into the old part of town. The only negative was that it had no air conditioning, so the room was stuffy, although they brought in a small fan when we mentioned this, which helped.
Genuine Hotels.com guest review
1 night trip Apr 13, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice location, room, and service"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleased with the location and the service at this hotel. Convenient parking in the lower level. My room had an incredible view of the Rhein. The only gripe, which I had with all my European hotels is that "Free Wifi" is stated on the Hotels.com page, but the wifi was not working properly. After a week of fighting horrible hotel wifi across Europe, I admit I was too tired to keep fighting it.
Genuine Hotels.com guest review
1 night business trip Mar 16, 2014
Jeff
US
2.0 / 5Fair
"River facing room a #5, back street a #1 ."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    1.0
This hotel has a great location, just across the river, and a short walk from all the sights. There is a tram stop around the corner. The service was very good, the room comfortable and the breakfast was very nice. The problem with our stay was that our room overlooked the back side street rather than the river. There is a bar opposite the hotel, which starts to play loud music around 10 PM and it doesn't stop until after 2 AM. Along with the music were very loud conversations from the drinkers at the bar. The music and talking interfered with our trying to fall asleep. The rooms facing the bar should be soundproofed. I assume that rooms facing the river don't have this noise issue.
Genuine Hotels.com guest review
1 night trip Dec 14, 2013
A Traveler
US
4.0 / 5Excellent
"pay the extra for the river view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
Very nice hotel and good service and great location.....but the noise from the street into the streetside rooms..(almost every night and especially on weekends), is terrible. I was on the 4th floor, using ear plugs and pillow over my head....it was still a noisy riot in the street. At one point around 2am on Saturday night, I almost called the police.
Genuine Hotels.com guest review
7 night business trip Dec 13, 2013
A Traveler
US
3.0 / 5Good
"Room different than what was pre paid"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I've stayed before and written a prior review. Dated hotel with a great river close location near a tram stop and with some great surrounding neighborhood attractions. I pre-paid extra for a queen room on hotels.com, but upon arrival was checked into a double. I went back to reception and had them switch me. I was then put into a room with two double beds next to each other, however the gap between caused by the bed frames was significant. Having paid quite a bit more for a queen bed, i ended up with a twin/single bed. After 24 hours of commute and time change you don't want to deal with stuff like that. I well stay elsewhere in the future.
Genuine Hotels.com guest review
5 night business trip Dec 8, 2013
A Traveler
US
4.0 / 5Excellent
"Superb location in Basel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The service was great, the location in Basel excellent rooms were clean, neat, comfortable but average
Genuine Hotels.com guest review
2 night trip Dec 5, 2013
Ed
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel but thought it strange to have to haul your baggage up a short flight of stairs to get to the hotel lobby. There was no doorman to assist. If someone had a lot of baggage and needed help, he or she would have to leave his/her bags on the street and walk into the lobby to request help. Maybe the hotel can have an assistance call button installed by the hotel entrance.
Genuine Expedia guest review
Other trip Nov 30, 2013
A Traveler
US
4.0 / 5Excellent
"near the river plus great restaurant"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel is above average for Europe (where all rooms are old and small). I think the staff are terrific, if you get a river facing room the view is spectacular, and the restaurant has a reputation for being one of the best seafood places in town. It's very convenient to the local public transportation (about 50 feet from the door to the tram).
Genuine Hotels.com guest review
2 night business trip Oct 10, 2013
A Traveler
US
4.0 / 5Excellent
"Right across the river to the Old Town"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Great Views of the river and the old town. Very good transportation connections; buses, trams, etc. Nice place overall. The only downside is that Google maps had us take a route that went by the Red Light district and that was not a good first impression until we actually arrived at the Hotel. Breakfast was very good as well.
Genuine Hotels.com guest review
1 night family trip Sep 19, 2013
ED
US
2.0 / 5Fair
"REFUSE CITY SIDE ROOM"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    1.0
Too much partying all night long means no sleep for the guest, unless you are comfortable sleeping on the bathroom floor (because you can shut the door and shut out all the noise from the street below)
Genuine Hotels.com guest review
1 night trip Oct 5, 2013
John and Lisa
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
No air conditioning and noisy with window open for our street side room 502 .Amenities fine and staff helpful. Difficulty getting luggage into sign in desk up stairs. No help on Sunday AM arrival
Genuine Hotels.com guest review
1 night trip Sep 29, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a surprise to find the non-alcoholic drinks in the mini-refriidgerator were "gratuit"! Also, the hotel provided us with an unlimited metro pass for the entire time we were there which allowed us to explore areas outside of the center. However, the convenient location of walking across the bridge over the Rhine river to the historic center was wonderful!
Genuine Hotels.com guest review
2 night trip Sep 21, 2013
A Traveler
US
5.0 / 5Outstanding
"great location - rhein, shopping, imfluss, tram"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
was unusually hot so lack of a/c sucked, but otherwise very nice, clean, great location along rhein, very good restaurants 30 seconds away on water, free bike rentals and tram tix, easy walk or bike across bridge to shopping, very friendly staff, we were very happy
Genuine Hotels.com guest review
3 night romance trip Aug 1, 2013
wyderp
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
No a/c!
Genuine Hotels.com guest review
1 night business trip Aug 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Very central to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was surprised to discover just how centrally located the hotel was to everything in town. Most everything was in easy walking distance, but there is also a main tram stop at the corner for easy (and free!) access around the city. Perhaps not suprisingly for Switzerland, my room did not have air conditioning, but opening the windows provided some cooling and ventilation at night.
Genuine Hotels.com guest review
3 night trip Aug 2, 2013
Robert
US
4.0 / 5Excellent
"Convient location and helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff was very friendly and helpful. Room very good with lots of nice touches. Easy to get to from airport using buses. I called before I came and they told me exactly how to do it and it was free since I had a hotel reservation. When you check in they give you a free pass to use public transportation. The only drawback was it was quite hot outside and there is no A/C and since it is right on the road, it was noisy when the window was open. But there was a portable fan which made it OK. I didn't try the restaurant.
Genuine Hotels.com guest review
1 night business trip Jul 18, 2013
EAW
US
5.0 / 5Outstanding
"Great location and excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a room overlooking the Rhine and were highly pleased with all aspects of the hotel. Breakfast was quite complete and satisfying. We particularly enjoyed having an ice cream treat on the river terrace after a walk about the old city. The support staff was excellent and most helpful. A plus was that it was on the same side of the Rhine as to where the river cruise ships dock, so it made it very convient to transfer to our river cruise ship.
Genuine Hotels.com guest review
1 night trip Jun 21, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
GOOD HOTEL - GREAT LOCATION - FINE RESTAURANT. COMPLIMENTARY TRANSIT PASS WAS A WELCOME BONUS. ONLY DRAWBACK WAS UNAVAILABILITY OF REQUESTED HANDICAP ACCOMMODATIONS.
Genuine Hotels.com guest review
2 night trip Jun 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location on the River Rhine"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel and very nice staff. Most front desk staff spoke fluent English (we speak no German) so very helpful. Rooms were on Rhine side of hotel o fabulous views. I heard another guest complaining of late night noise from his street side room. Location is just across river from historical side of town. Nice breakfast layout and restaurant has nice, elegant dinners.
Genuine Hotels.com guest review
2 night family trip May 7, 2013
Ted
US
4.0 / 5Excellent
"Beautiful hotel right on the river and bridge"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
There was a well-stocked fridge with free non-alcoholic drinks for free in the room. Lots of small, convenient perks like a pass for free public transportation in the city and shoeshine machines on every floor. The staff were very helpful.
Genuine Expedia guest review
Other trip Apr 25, 2013
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
dangerous area surrounding hotel, very loud all night long
Genuine Hotels.com guest review
2 night business trip Mar 21, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay very much, especially the front desk staff, the breakfasts and the view of the Rhine,
Genuine Hotels.com guest review
3 night trip Nov 7, 2012
Clark
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was excellent except for the lack of temperature control. It was sometimes too hot.
Genuine Expedia guest review
Other trip Sep 20, 2012
Jim
US
3.0 / 5Good
"location excellent vs. not-so-good"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
If you have a front room overlooking the Rhine, it'sexcellent, and quiet at night. If you have a back room, it's very noisy at night. Hotel.comm booked us a room "ovelooking river and city" and, of course, we got a back room over looking Rheingasse, a party street. We didn't remonstrate becaue we were all paid up and in a hurry the first evening - and didn't want to move. Minor irritations - bathroom door was warped and jammed, instructions for coffee maker were inadequate. Otherwise excellent service and freindliness. Breakfast adequate,by Swiss standards.
Genuine Hotels.com guest review
3 night trip Sep 4, 2012
A Traveler
US
3.0 / 5Good
"Great Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The location was great but I would suggest a room on the river. We had a room on the street, and it was very loud late into the morning. There was no air condition so we needed to leave the windows open (there is a fan). However, after the noise woke me 3 times, the windows had to be closed. The rooms were okay. The restaurant was good but expensive. However, Switzerland is very pricey. The staff was nice and helpful. They give you a pass for the tram while you are there, and that was great. I would not stay again if we had a street room but would if we were on the river.
Genuine Hotels.com guest review
2 night family trip Aug 10, 2012
Jean
US
5.0 / 5Outstanding
"Great location, price and service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is ideally located and is very customer service oriented. It is a very good value for the price. The staff ernestly strives to serve their guests in every way possible.
Genuine Expedia guest review
Other trip Jul 5, 2012
Bryan
US
4.0 / 5Excellent
"Very good option for basic business travel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Whenever I come to Basel for work, this is an excellent option. Immediately next to a tram stop, there are both expensive and inexpensive dining options nearby. The staff are really friendly and recognize me when I return. It is not a luxurious facility, but meets the needs of business travelers quite well including high-speed internet.
Genuine Hotels.com guest review
2 night business trip Jun 18, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Nice hotel on the Rhine"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, beautiful view of the old city and the river. Close to transit and restaurants. Friendly, helpful staff. Spotlessly clean room that is basic, small but quite adequate.
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
CA
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The location is very good, few steps from Tram stop. Also great river view from our room. The staffs are very helpful, friendly and informative. Only pillows that are too soft.
Genuine Expedia guest review
Other trip May 17, 2014
Keng76
GB
3.0 / 5Good
"Very basic room for the money."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Basic room. Clean enough. Nespresso machine on the table made up for not even having a teaspoon available (they provide those little plastic stirrers). Ok but I will look for other options around the same money/location before I stayed again.
Genuine Hotels.com guest review
1 night business trip Jan 13, 2014
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very surprised to fine it very central and close to where the River Cruises stop.
Genuine Expedia guest review
Other trip Dec 6, 2013
A Traveler
CA
4.0 / 5Excellent
"Good for short stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good location and well connected to all parts of Basel. Negatives- heating is turned off b/w 12 midnight & 4 am (sometimes until 6 am)
Genuine Hotels.com guest review
5 night business trip Nov 13, 2013
A Traveler
IN
2.0 / 5Fair
"Failure on the Rhein"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
I was surprised by the low quality of the room in which we were placed. A. 5th floor when we request 2nd or 3rd, B. Poor/old bed C. small lift, D. Carpet that was installed for the Zar. E. Small, expensive breakfast. I'm sure you see a pattern here. The service was ok but nothing special, given the 233 SF I thought it would be great, it wasn't. Too bad as I wont return. I can only suggest other accommodations for all especially if the business man needs a good nites sleep.
Genuine Hotels.com guest review
7 night business trip Nov 7, 2013
Forlorned Experience
IL
3.0 / 5Good
"Tired in need of refresh"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I arrived late. I was looking forward to a nice soft bed, a bath and a view of the Rhine maybe, and a good nights sleep. It was with some surprise that I entered a dingy room facing the street with the smallest shower possible. The trams rumbled, the bed was small. I asked to move in the morning. Too much increduality for my liking. However when I returned that evening, I had a far nicer room. I went for a drink in the bar. It was closed 'try a bar across the road'. Not the point really. So if you want a hotel that is in a timewarp from the late seventies in decor and service this is the place for you.
Genuine Expedia guest review
Other trip Nov 8, 2013
Bob
GB
4.0 / 5Excellent
"location, location, location!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Efficient hotel if a little expensive but then Basle is not a cheap place to go. Location of hotel excellent. My room was more spacious than I expected and Reception very helpful - I arrived at 11pm and felt welcomed. Only improvement I would like to see is size of shower. Also TV - no channels for me to watch. If you are staying on your own you need a little entertainment!
Genuine Hotels.com guest review
2 night business trip Oct 29, 2013
jose
GB
3.0 / 5Good
"Two nights for business..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Busy period in Basle and rooms hard to find at short notice. The Merian had some character, free Internet in the rooms and was clean with good staff. Perhaps not the best hotel for business, but I'd stay there again.
Genuine Expedia guest review
Other trip Oct 21, 2013
David
GB
4.0 / 5Excellent
"Lovely views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We eventually found this hotel in a great location overlooking the Rhine. The rooms were big, comfortable and clean. Was difficult to find at first but the locals know the hotel as the Meriam and will point you in the general direction. The hotel staff were very friendly and helpful. We found the onsite parking charges a little excessive but after a 14hr drive here were too tired to try and find an alternative parking space even with a disabled badge.
Genuine Hotels.com guest review
1 night family trip Sep 7, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great hotel for everyone"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, lean and comfortable. Very helpful staff. Breakfast good lots of choice. Dinner in restaurant a little expensive but delicious. Great place would definitely stay again and recommend. Parking next to hotel plus we were given free tickets to use on the bus or the tram for the duration of our stay plus free wi if throughout the hotel.
Genuine Expedia guest review
Other trip Aug 16, 2013
Jane
GB
5.0 / 5Outstanding
"Excellent location & excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It's not fancy but it's not a fancy price either. The only minor negative is that it doesn't have air con which was a challenge in 30 degree heat.
Genuine Hotels.com guest review
1 night family trip Aug 2, 2013
Seamus2910
GB
4.0 / 5Excellent
"3 day business trip"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent location, small rooms and toilets, diecent brekfast, good reception staff, one not good restaurant staff member, one small elevator, nice restaurant terrace, not good city view.
Genuine Hotels.com guest review
3 night business trip May 25, 2013
Miroslav
IE
5.0 / 5Outstanding
"Rooms on the Rhine"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location right on the banks of the Rhine. The rooms with river views have small balconies and are lovely. I've stayed at the hotel 5 or 6 times and been upgraded to a river room twice. Staff are very efficient and speak perfect English. WiFi is free. The restaurant has an outside terrace next to the Rhine and the food is excellent in a very Swiss way - meats with strong flavoured sauces. The steak tartar is exceptionally good as are the game dishes when in season. Probably my favourite hotel in Basel.
Genuine Expedia guest review
Other trip Apr 19, 2013
Jay
GB
5.0 / 5Outstanding
"Hotel for a business trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really nice hotel sat on the Rhine. Good position for the town and the trams - they gave me a free pass for the public transport which was handy. No wifi in the bedrooms, but there is wifi in reception. Rooms have wired connectivity. Food was good. I was there for a business conference and the meeting room was excellent.
Genuine Expedia guest review
Other trip Oct 15, 2012
Grumpy
GB
4.0 / 5Excellent
"Nice hotel, minor issues with negative feedback"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I was on the 2nd floor (i.e. two above street level) and stayed a Saturday to Tuesday night while attending a conference at the nearby conference center. The hotel is well situated by the river and the main tram lines across one of the bridges. There are plenty of other shops, restaurants, bars of both local and international (i.e. McDonalds) close by. The noise from the bar in the road below was not really noticeable even on a Saturday night. The wired Internet connection at the desk (cable supplied) was excellent; Wi-Fi is pay extra (I didn't). Detractions: a) The shower / toilet area floor was very slippy when wet and I had to steady myself using the decor / furniture on two occasions. b) As seems to be customary in Switzerland the 'hot' breakfast was more 'incubation temperature'. When asked at check-out if everything was fine and I raised this point I was told I should have told them (earlier I presume, to the slightly sour dinning room staff that seemed to be absent a lot of the time that day; so nearly didn't get any coffee). The other customer behind me was moderately amused when I replied: "Well I'm telling you now." At which point the tone of the conversation changed - but I didn't care: I was already checking out. This is a shame because the receptionist who checked me in was lovely.
Genuine Expedia guest review
Other trip Sep 15, 2012
Michael
GB
4.0 / 5Excellent
"Location, Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was a very nice hotel and the room we had was facing the old town and the river. Luckily automatic awnings were provided as the sun was also on that side of the hotel for a large part of the day, Proximity to the old town and the river promenade were a big plus. The hotel provided a pass for the local transport so that made travel to the various parts of the city easy. When we checked in we were given the impression by reception that breakfast was included and next morning ended up with a bill for 25 CHF each for breakfast which we thought was rather excessive. After that we picked up croissants from the closest Migros( grocery store). The coffeemaker in the room was also a very fancy complicated affair that did not work.
Genuine Expedia guest review
Other trip Jun 23, 2012
Pat
CA
4.0 / 5Excellent
"EXCELLENT LOCATION"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
The view was great - looking over the river and the old town. It was - as with many European hotels - not air-conditioned, and the sun really heated the room too much. There are canopies that extend over the windows; they should really have been put in place before we entered the room, as we didn't know of their existence, or how to use them, until the room was far too hot. However, the staff was excellent, and their policy of free soft-drinks was greatly appreciated.
Genuine Hotels.com guest review
1 night romance trip May 27, 2012
PAUL
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Tolle Lage am Rhein"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wir hatten ein schönes Zimmer mit Sicht auf den Rhein. Die Strassenbahn Haltestelle ist ganz Nah. Unser Aufenthalt hat uns sehr gefallen. Urs Melchior Pfeiffer
Genuine Hotels.com guest review
1 night trip with friends Jul 4, 2014
Urs Melchior
CH
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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