All hotels in Madison, Wisconsin, United States of America
1 room, 2 adults
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650 Grand Canyon Dr, Madison, WI, 53719, United States of America, ‏‎866-925-8648
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4.0 / 5Excellent

Score breakdown (from 479 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    3.9
  • Neighborhood
    4.0
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2.0 / 5Fair
"Won't return"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
We were at the hotel three nights. When we went back to the room at 2pm the first day to get off our feet, the room hadn't been cleaned yet. When I asked one of the managers the morning of the next day if she could see that our room was tidied by 2, she gave me all kinds of reasons why this couldn't be done. The breakfast was meager. All three mornings several of the warming trays were empty. And lots of people were in line! It looked like one poor woman was working in the kitchen and responsible for stocking and refilling everything. Are the hotel owners saving money by understaffing the cleaning and the kitchen? I won't be back to try to answer the question.
Genuine Hotels.com guest review
3 night family trip Jun 25, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Some construction in the hotel, but that did not impact the rooms. Breakfast simple, but filling.
Genuine Hotels.com guest review
1 night business trip Jun 26, 2015
Sean
US
5.0 / 5Outstanding
"Slept well"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The bed in room 100 was WONDERFUL! It was the best bed that we have ever had at any hotel. Pleasant surprise. The new reconstruction of the lobby was not complete yet, but it seems like a very nice layout when it is finished.
Genuine Hotels.com guest review
1 night family trip Jun 26, 2015
Richard
US
4.0 / 5Excellent
"OK motel in a freeway neighborhood."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
This hotel is being remodeled. Needed updating of rooms and interior is taking place. Nothing in the neighborhood to walk to. It sits aside the freeway.
Genuine Hotels.com guest review
2 night trip with friends Jun 22, 2015
Warren G
US
2.0 / 5Fair
"Good & Bad"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel service was awesome, very friendly staff and filled our requests in a timely manner. Breakfast was really good, in the process of converting to buffet style so the hotel main level was under construction. Beds were not that comfortable and every slight movement made the bed squeak and woke everyone else up. Every time someone would walk in the hallway or leave/enter their room, you could feel every bit of it. Water was hot and bathroom was really big. No pool or amenities, just computer service. Close to a lot of restaurants and places to shop. I would stay here again for the reasonable prices they had.
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
No problems great breakfast friendly staff thanks
Genuine Hotels.com guest review
3 night family trip Jun 14, 2015
robert
US
2.0 / 5Fair
"Needs renovation NOW"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Bathroom tiles come up if you walk on them with wet feet - tile grout sticks to your feet - won't be going back next time I visit Madison
Genuine Hotels.com guest review
3 night family trip Jun 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice place even under renovations."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Under renovations, but still had a great experience. Cook to order breakfast was great! Loved that we could get a room with 2 king beds!
Genuine Hotels.com guest review
1 night trip with friends Jun 13, 2015
A Traveler
US
3.0 / 5Good
"Nice place, Excellent breakfast."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Not all persons at the front desk were positive. Also, the women fixing breakfast did not smile but I know they were very busy!! Perhaps more help when the rooms are so full. Construction going on but hotel accommodated nicely for the conditions. Housekeeping staff very pleasant. Room nice. Rates raised because it was a "busy" weekend - did not appreciate that since my church sent me there for a conference.
Genuine Hotels.com guest review
3 night business trip Jun 12, 2015
Marcia
US
4.0 / 5Excellent
"Good Hotel for the price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We stayed there one night and it was very accommodating for us as a group. We were there for the Beer, Bacon, and Cheese festival in New Glarus. I would stay here again.
Genuine Hotels.com guest review
1 night trip with friends Jun 13, 2015
Stephanie
US
1.0 / 5Poor
"Never stay there"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    2.0
Our first room was ver noisy. Night two there were 150 kids at the hotel from Chicago and softball teams. Very noisy. Kids up and down the hall. Manager did nothing. our daughter and son in law checked out after two hours of noise. This was 9:30. They left and drove back to Mn. They wouldn't give their money back. We checked out a day early as well. Did not get our money back either. Will never stay at a Best Western again. Maybe not with your company either. Very bad experience
Genuine Hotels.com guest review
1 night family trip Jun 10, 2015
Mary
US
4.0 / 5Excellent
"Hotel Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Price was reasonable, service was good and breakfast was great. Is an older hotel remodeled and did miss not having a hot tub and pool in the hotel.
Genuine Hotels.com guest review
2 night family trip Jun 12, 2015
Barb
US
3.0 / 5Good
"Convenient and clean."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We stayed here for 2 nights during a brief trip to Madison. The hotel was clean and staff was friendly. Location is convenient to the mall, Beltline, and several restaurants. The hot breakfast was a nice touch, although a bit slow - however, the hotel was full due to some sort of soccer tournament. Would definitely stay here again.
Genuine Hotels.com guest review
3 night family trip May 29, 2015
Erica
US
4.0 / 5Excellent
"Super clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Initially, the room we were given had an awful smell.. Not stale smoke, something else, so we requested another room. The second room was very pleasant. Super clean and comfortable. The breakfast was very good, however, one person was taking orders and the other was cooking it, so needless to say, there were times it got really backed up. Not conducive if you were in a hurry to grab a bite to eat. We prefer the buffets, but it was good and a pretty good variety.
Genuine Hotels.com guest review
1 night family trip May 30, 2015
Diane
US
4.0 / 5Excellent
"Good deal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were only there for an overnight while traveling but found it very clean, roomy, comfortable and the breakfast was a nice touch. We would stay there again if traveling through Madison.
Genuine Hotels.com guest review
1 night romance trip May 29, 2015
A Traveler
US
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice hot breakfast in the AM. Cheerful staff.
Genuine Hotels.com guest review
8 night romance trip May 18, 2015
Julee
US
5.0 / 5Outstanding
"Great weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean rooms, great breakfast, wonderful staff. Would surely stay here again.
Genuine Hotels.com guest review
3 night romance trip May 22, 2015
Lorie
US
5.0 / 5Outstanding
"Satisfied"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice room, clean, spacious and the breakfast was great! Thank you
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
A Traveler
US
2.0 / 5Fair
"Stayed at better Best Western hotels"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Ok for short weekend stay
Genuine Hotels.com guest review
3 night family trip May 22, 2015
Raimund
US
4.0 / 5Excellent
"Madison westside BW"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our stay there was a good experience. Cleanness and friendly with good breakfast meal. I would go back again although could not get the CC on the TV to work.
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
Pierangelo
US
4.0 / 5Excellent
"All good besides breakfast mishap"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The breakfast was cooked to order, and the staff dropped my order. They were very gracious and quick to rectify it once I pointed it out.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
A Traveler
US
3.0 / 5Good
"Bad and Good"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
It would be nice to not have so nuch noise in the morning time. Me and my girlfriend were constantly woken up by slamming doors house keeping and nosey kids running up and down the hallway. I would just say have a bit more control over your hotel and make a rule for running in the hallways. Besides that the room was great and a nice area for the hotel
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
Kwasi
US
4.0 / 5Excellent
"Would stay here again"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Graduation weekend..very convenient to stay here. Hotel room was more spacious than I thought it would be we were very comfortable during our stay.
Genuine Hotels.com guest review
2 night family trip May 15, 2015
Therese
US
5.0 / 5Outstanding
"hotel review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very satisfied & free breakfast was very good
Genuine Hotels.com guest review
1 night romance trip May 18, 2015
A Traveler
US
5.0 / 5Outstanding
"son's Graduation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed for the University of Wisconsin graduation
Genuine Hotels.com guest review
2 night family trip May 15, 2015
Margo C
US
5.0 / 5Outstanding
"Best Western Visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything looked great;and I was impressed with the cooking area in the room. I will definitely visit again.
Genuine Hotels.com guest review
1 night trip May 14, 2015
A Traveler
US
3.0 / 5Good
"Ok"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Was an ok stay for the price. Room was clean. Bed was SUPER uncomfortable. Heard raves about the free hot breakfast, which was nice that they offered, but it was not that great. Wifi worked well, room was quiet.
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Nicole
US
4.0 / 5Excellent
"Hot Breakfast"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel plus a hot breakfast made right there. Bacon and Eggs always better than stale muffins.
Genuine Hotels.com guest review
1 night business trip May 6, 2015
William
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very large room and close to where we wanted to be with a great price. Not deluxe but what we needed. Will book again.
Genuine Hotels.com guest review
1 night romance trip Apr 10, 2015
Craig
US
5.0 / 5Outstanding
"Nice stay in a college town"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Our room was really nice, clean, and inexpensive for all the amenities. In the morning a tasty, hot breakfast with four entree choices was provided. You don't see that often with the proliferation of continental breakfast. Other than a minor issue with front desk at check in their service was good. The location was near an exit on a freeway, but having a room on the backside we did not experience any outside noise. Good hotel for the price.
Genuine Hotels.com guest review
2 night romance trip May 2, 2015
A Traveler
US
4.0 / 5Excellent
"Surprised"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Way more than I was expecting for the price...spacious rooms and very comfortable. Great day trip to Madison.
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
A Traveler
US
4.0 / 5Excellent
"Our stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My boyfriend and I had a fabulous time there. The room was of adequate size. It was a bit outdated, and the ceilings were pretty low, but nonetheless, I would stay there again.
Genuine Hotels.com guest review
1 night romance trip Apr 21, 2015
Betty
US
5.0 / 5Outstanding
"Excelente hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay was quiet and comfortable, with friendly and attentive care
Genuine Hotels.com guest review
7 night business trip Apr 11, 2015
Nelson
US
5.0 / 5Outstanding
"Not your ordinary continental breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice, clean hotel. Great, hot breakfast!
Genuine Hotels.com guest review
1 night business trip Apr 13, 2015
Larry
US
4.0 / 5Excellent
"Great Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Room was cleaned everyday..stayed 5. Complimentary breakfast was excellent, nice selection. Staff very friendly.
Genuine Hotels.com guest review
5 night trip Apr 11, 2015
Debra
US
5.0 / 5Outstanding
"A nice surprise to find this hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I can't say enough about this hotel. It was clean, the staff was professional and friendly, the room was super clean and BIG!! It is located near the Beltway and we never heard outside or hallway noises. The breakfast provided was made to order. We will be returning to stay here.
Genuine Expedia guest review
Other trip Mar 30, 2015
BeviePearl
US
4.0 / 5Excellent
"Good stay, everything OK"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
A few problems, promptly repaired when reported. Both minor.
Genuine Hotels.com guest review
1 night family trip Mar 10, 2015
Crystalynn
US
5.0 / 5Outstanding
"College Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice breakfast and close enough to the University.
Genuine Hotels.com guest review
1 night family trip Mar 19, 2015
Mary
US
3.0 / 5Good
"Needs physical update."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
They have got to do something about those manual doors. An older facility but in pretty good condition. Service was adequate and friendly. I've stayed here several times as a backup facility and I've given up on breakfast. yes, it's cooked to order but if you're pressed for time, forget it. And if you don't have them cook it to order, options are pretty unappealing. And I think those doors have finally bothered me enough to start looking for another option.
Genuine Hotels.com guest review
2 night business trip Mar 18, 2015
James
US
5.0 / 5Outstanding
"awesome hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent. Great stay, I will stay again and again.
Genuine Hotels.com guest review
1 night romance trip Jan 18, 2015
dahir
US
5.0 / 5Outstanding
"MadisonLodging"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel with great breakfast. Great place to stay on west side of Madison.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Christopher
US
4.0 / 5Excellent
"Good for the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel-they had made to order breakfast, good neighborhood in Madison right next to many restaurants and a shopping mall.
Genuine Hotels.com guest review
3 night romance trip Mar 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Quick and easy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was quick and easy. Staff was friendly and helpful.
Genuine Hotels.com guest review
1 night trip Mar 7, 2015
Michael
US
5.0 / 5Outstanding
"Awesome Stay In Madison"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stay overnight in Madison, WI three nights per month. This hotel upgraded me to a suite once the manager noticed that the room we agreed on was gone. The suite was excellent and I will use this hotel from now on!!!!
Genuine Expedia guest review
Other trip Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Good for business trip ."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Nice friendly helpful staff close to my needs.enougj!
Genuine Expedia guest review
Other trip Mar 12, 2015
Dj
US
3.0 / 5Good
"Wouldn't stay here again."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We had a few issues. Our room was at the end of the building on the first floor. All night we heard footsteps. We thought it was someone above us on the second floor but realize it was probably people going up and down the stairs which were on the other side of the wall. Our bathtub was clogged. We ended up taking showers in standing water because by the time we realized it it was too late to call or move in our opinion. The hotel serves a hot, cooked to order breakfast which was a main selling point when I booked the room but when we had to check out early they made no accommodation to help us with even a continental breakfast before we left. Upon check in the clerk made it sound like a cold breakfast wouldn't be a problem but the morning clerk said sorry when I asked if we could get something. I would not stay here again. There are many nice hotels in the area to choose from.
Genuine Hotels.com guest review
1 night romance trip Mar 6, 2015
Carrie
US
4.0 / 5Excellent
"Good hotel for the money."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Good service, comfortable room. Bathroom is a bit dated.
Genuine Hotels.com guest review
3 night family trip Feb 26, 2015
Martha
US
4.0 / 5Excellent
"Nice and comfortable clean rooms."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had a very comfortable stay. I have stayed at this hotel 3 times now and I have not been disappointed. It is a bargain for the price.
Genuine Expedia guest review
Other trip Mar 2, 2015
Tiffany
US
4.0 / 5Excellent
"Close to lots of restaurants and stores like Walma"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My check in was easy and quick. The free breakfast was good. My room was clean. I was completely satisfied with my stay.
Genuine Expedia guest review
Other trip Mar 2, 2015
Jenn
US
4.0 / 5Excellent
"great!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very enjoyable..Was better then I expected..would stay there again.
Genuine Hotels.com guest review
1 night family trip Feb 27, 2015
Shawana
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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