Very comfortable!Genuine Hotels.com guest review
Very good stay. Staff were helpful and friendly. Room was clean and comfortable. Breakfast (other than the broken pancake machine) was more than adequate. We would definitely stay there again.Genuine Hotels.com guest review
Nice hotel in such proce.Genuine Hotels.com guest review
"okay for one night"
Even though four people were booked in our room, they only left us 2 towels. Also, when we arrived to check in, we had to stand waiting for someone to check us in. Turns out he was back in the office playing around on the computer.Genuine Hotels.com guest review
I agree with other reviews. Great breakfast, despite the pancake machine being down. The room had a very good feel to it as far as cleanliness goes. Comfy beds.Genuine Hotels.com guest review
"pleasant and relaxing place to stay"
The staff was helpful and friendly. The breakfast was ample and hot. The room was very nice. It was a comfortable place to stay while visiting friends in the area. Only problem was a shortage of wash cloths.Genuine Hotels.com guest review
"nice hotel--air didn't work---bad customer service"
The hotel was clean and had many nice people who worked there. My son left his jersey for a basketball game there. I called to see if someone could look in the hallway or in the parking lot. Darlene the women who answered the phone said that if I was coming back anyway to get the shirt that I could basically look myself when I got there. I did drive […] all the way back and it was in the parking lot, it just would have been nicer if she had said I will look for you. BAD CUSTOMER SERVICE. Also the air conditioner did not work in the room and we called to ask for help with it several times and no one ever came. Other than that the room was clean and presentable. On and off the highway ,,a perfect location. Thanks Read moreGenuine Expedia guest review
Big beds in a spacious room for a great price. And the breakfast was very good.Genuine Hotels.com guest review
clean, nice, good breakfast, nice staff. WIFI is good. I tried to use there desk to print something but it didn't work for me. I didn't have time to tell the staff or ask them to do it for me. I would definitely come back here again.Genuine Expedia guest review
I am comfortable, but breakfast is little bit bad. Breads are awesome.Genuine Expedia guest review
"One night stay"
Hotel comforter had hair on it. Had to ask them to replace it. Air conditioner smelled bad and they had no air freshener, so we had to open window, letting bugs in. Room was a decent size, and breakfast was okay, but due to the lack of cleanliness in the room, not sure we'd stay here again.Genuine Hotels.com guest review
Great room, felt like a more expensive hotel once I got in the room. Very reasonable price.Genuine Expedia guest review
"Comfortable room. good food. poor internet support"
They had 0 internet support to troubleshoot a problem where my laptop had a good connection to the wi-fi access point, but could not see the internet. I ended up using the public desktop pc in business center for searching and I drove to Starbucks to get my email and to complete credit card purchases. This was very inconvenient. The room was clean and […] comfortable. The breakfast food was good. Read moreGenuine Expedia guest review
"Convenient on and off Route 84"
Very nice hotel. An added plus if you like to work out is a deal they have with the health club next door for a complimentary pass. It's a pretty nice gym not just a couple of treadmills. Morning breakfast was great with make your own pancake machine. Staff was friendly and helpful. Overall a great stay.Genuine Hotels.com guest review
"Convenient location . Near routes, stores,etc"
A nice,comfortable,clean room & facility. Good breakfast. Reasonable priceGenuine Expedia guest review
bathroom needed to be updated, but was clean and close to where I needed to beGenuine Hotels.com guest review
"Perfect Location for Leaf Peeping"
MY GF and I wanted to go leaf peeping. This hotel, located in northern Fairfield County, near major highways routes 7 and 84 and close to Litchfield County. Litchfield County has, antique shops, "mom and pop" restaurants, single lane covered bridges and excellent leaf peeping views. Will be returning for a wedding early next year.Genuine Expedia guest review
"Best Western Bethel"
Wonderful little hotel and squeaky clean!Genuine Hotels.com guest review
"Very good place"
REcommend highlyGenuine Hotels.com guest review
Very clean and comfortable, great surrounding. Comfortable But a little too much money for what is offered. The gym is greatGenuine Hotels.com guest review
"Very nice hotel"
This was a very nice hotel while still being reasonably priced. Location was good, easy access to the expressways while still being quiet for a good nights sleep. Looked fairly recently renovated with nicely styled rooms and bathrooms. Especially appreciated the quality mattress and bedding and the separate sink/counter outside of the main shower bathroom […] for easier morning preparations! Read moreGenuine Expedia guest review
"nice hotel close to the highway"
nice hotel close to the highway for easy access. Clean rooms with helpful staff.Genuine Expedia guest review
"Nice hotel, Easy to find"
We have had less than satisfactory at Best Westerns in the past but I decided to take a chance on this one because they offered queen size beds. We were very happy with our room and the facilities. The rooms were clean and VERY comfortable. My only disappointment was the breakfast offerings; they were meager but plenty of what was offered (mostly cereal […] or bagels and oranges). I will definitely stay here if I find myself in this area again. Read moreGenuine Expedia guest review
"Great Customer Service"
When we arrived at this location, there was some confusion during check-in, as Hotels.com had made two bookings for my husband and me for the same night. The desk clerk, Mike, and the Manager, Dana (I hope I remember their names correctly) were extremely helpful and cleared up the problem promptly. This location has a fitness center next door and we […] were given free passes. Not only was I able to catch up on my exercise program, but we enjoyed our visit at this Best Western. Read moreGenuine Hotels.com guest review
"Nice for the price"
Clean room, comfortable beds. Breakfast was light, but sufficient. Would stay there again.Genuine Hotels.com guest review
Very clean and quiet.Genuine Hotels.com guest review
very convenient location right off highway, breakfast was varied and ampleGenuine Hotels.com guest review
The hotel was clean and comfortable....great continental breakfast.Genuine Expedia guest review
After sitting for an extra 2 hrs in a major accident only 6 miles from the hotel, we finally arrived and fell into bed exhausted. Imagine my dismay to awake and find that the shower wouldn't work! It took some 20 minutes for a housekeeper to arrive (in street clothes yet) and say that this happens all the time. Not only was she not prepared to repair […] the problem but asked me if I wanted it fixed? Really? Why did I call earlier if not to have a shower!! I was on a deadline and couldn't wait any longer. Then when trying to grab some breakfast found that area lacking as well. Forget my ever recommending Best Western to anyone. Couldn't ever reach the manager as her voice mail was ways full. Front desk clerk was genuinely concerned but powerless and new as well Read moreGenuine Hotels.com guest review
The first two nights were ok, however the third night the room was left undone, wet towels no soap, We had come late so there was no help. My complaints to desk clerk were put off to general mgr.The gen mgr was always in a meeting,IWhen I did get in touch she failed to give me a reply, and hasn't yet. Claimed she has to speak to housekeeping. Not a […] way to treat customers./ Read moreGenuine Expedia guest review
"Best Value in Danbury"
Great value for comfortable queen beds, nicely appointed room, continental breakfast, microwave, mini-refrigerator, and access to a great fitness center.Genuine Expedia guest review
The staff could not have been more accomodating! The room was immaculate.Genuine Expedia guest review
Check in time is 3 but room was not ready until 4. The only answer was "We are very busy. There were 3 of us Checked in but they consistently provided towels for 2. Breakfast was not as nice as the other 5 places we stayed. Nice local restaurants nearby.Genuine Hotels.com guest review
"Stayed for the night"
I only stayed for the night and left early morning, but I was very pleased with the hotel. The room was clean, especially the bathroom. I didn't have any requests but the staff was very friendly as I checked in and out. The only thing I wasn't crazy about was the breakfast. There wasn't a great selection. Overall, I would stay here again.Genuine Hotels.com guest review
""DO NOT DISTURB""
what we value most is our privacies while in our room. Even though we hung the do not disturb sign the house keeper entered the room without knocking at 9 am while I was trying to take a quick nap before driving back to NY. Then 10 min after she left the phone started to ring with nobody answering on the other end. needless to say no nap. kind of felt […] like we were being pushed out. we stayed here many times before with no issues . this time we were denied an early check in. Read moreGenuine Hotels.com guest review
Room was very comfortable and the beds were great. Fan in room was a bit loud when it was on high. Breakfast in the morning was very ample and the coffee was nice and hot. Had a good stay and would stay again.Genuine Hotels.com guest review
Enjoyed my stay immensely. No problems whatsoever. Everything was clean and well kept.Genuine Hotels.com guest review
upon arrival, the front desk help failed to tell us where the elevators were, saw us walk down a LONG hall WITH our luggage only for me to go back, ask where the elevator was and for him to point behind us! In the room, the TV remote didn't work. When we called the front desk we were told, "oh that happens all the time, it's dead batteries probably....you […] can come down and we will replace them". We were in the process of getting dressed for a wedding, HE should have offered to come to us! Help was very young and disinterested in any guest services............ Read moreGenuine Expedia guest review
The room was very comfortable, clean and very quiet. We would certainly stay here again.Genuine Hotels.com guest review
"Very good place."
Excellent in many ways. Location good. Staff good. Building condition and all facilites good. Parking good. Room, bath, and bed good. Felt safe. Good place for a strictly business like overnite. Only not good was no pool and location of exercise equipment place-a seperate business and building a fair distance from the hotel building, and in the cold, […] or rain, or snow, not attractive-didn't use. Read moreGenuine Expedia guest review
"Quiet and peaceful"
Nice hotel, quiet and peaceful. Good breakfast bar too!Genuine Hotels.com guest review
"Top Notch Best Western"
Best Best Western I've stayed in. Very clean. Great for short or long stay. I was impressed.Genuine Hotels.com guest review
clean hotel, quiet location, convenient entrances from parking areaGenuine Hotels.com guest review
Comfortable, Clean, Convenient.......Good Choice!Genuine Hotels.com guest review
"horrible service air didn't work"
never again staff uncaring unhelpful we had no air in room would not. change our room with another breakfast very poor selction waffle maker didn't work they weren't helpful there was a $250.00 hold on room which wasn't credited back to our account til 5 days later. because we used a third party to book the room(hotels.com,expidia).Genuine Hotels.com guest review
location of hotel works perfect for me, enjoy being able to take exercise classes at sportsplex. bed was comfortable, but the shower could use a little updating....many hotels have refrig in room, i had to pay extra for this even though it did not tell me this when i booked. I would definately stay here again...Genuine Hotels.com guest review
The room was nice. The bad was standing water in shower. Maid didn't clean the whole room in morning just made bed. Coffee still in coffee maker. COULD DO A BETTER CHECK.Genuine Hotels.com guest review
"Decent for the Price.."
The bed was very comfortable!Genuine Hotels.com guest review
A little tricky to find when you get off I-84. The road loops around and around. The hotel is exceptionally clean and quiet. The breakfast is adequate but nothing to write home about. Staff is helpful. We always stay here when traveling thorough the area. Would stay again.Genuine Hotels.com guest review
"Not an exceptional experience"
When I walked into my room, all the towels & toiletries were missing. The HVAC unit was erratic and noisy - didn't maintain a constant temperature. The toilet barely flushed and water came out of the shower head in a trickle. Maybe I just got a bad room, but I wouldn't risk it by staying here again!Genuine Hotels.com guest review
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