All hotels in Bethel, Connecticut, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here11 Stony Hill Road, Bethel, CT, 06801, United States of America, ‏‎866-925-8648
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4.1 / 5Excellent

Score breakdown (from 105 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.1
  • Comfort
    4.3
  • Condition
    4.0
  • Neighborhood
    4.2
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3.0 / 5Good
"Usually good, but disappointing this time"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The first room we were given had a toilet that didn't flush and a sink that didn't drain properly so we were switched to a new room, but the front desk staff seemed a little apathetic. The bathroom was fine in the second room, but the A/C didn't seem to get below lukewarm. We just dealt with it because we were in a rush and it wasn't that hot out. The rooms were both clean and comfortable otherwise, but we were a bit disappointed with the stay overall. We had stayed there previously with no problems so it may have been a one-time thing, but we'll probably be inclined to look elsewhere next time we're in the area visiting family.
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
A Traveler
US
5.0 / 5Outstanding
"pleasantly surprised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pleasantly surprised. Clean comfortable. Great Italian restaurant across the road. Quiet despite being near highway. Good breakfast. Great eggs. Recommend highly for a one night stop off on s long trip.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
Stephen
US
2.0 / 5Fair
"a hotel for one night if you cant find one"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
a room was given to me on the first floor with no view the view was a wale hole with a ladder to go up, in case of fire I guess? The bathroom was out dated with also holes around the bathtub and bathroom sink.so I guess if you are staying just because you need a night it will be ok.ps at night time there is no one at the front desk as well as some times during the day.
Genuine Hotels.com guest review
2 night family trip May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"nice stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
great breakfast-friendly staff-clean rooms
Genuine Hotels.com guest review
2 night family trip May 22, 2015
malky
US
5.0 / 5Outstanding
"They should all be this nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean, friendly front desk, nice room, great breakfast, reasonable price...I would gladly repeat this experience.
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
A Traveler
US
3.0 / 5Good
"Big room with kitchenette"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Room had a little kitchenette with mini fridge, microwave and coffee maker which was nice as well as a living room area with a couch, coffee table and separate desk. Bed was really comfy with some sort of pillow-top mattress. Breakfast was disappointing, bread was stale, eggs looked like powdered eggs so I had a yogurt and called it a day. Location was great, very safe and there was a 24-hour diner across the street that I would highly recommend.
Genuine Hotels.com guest review
1 night business trip May 18, 2015
A Traveler
US
4.0 / 5Excellent
"Comfortable stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was clean and comfortable. There was a very small amount of mold around the soap dish in the bath tub. I reported it to the front desk and they got maintenance to take care of it. Over all we were very satisfied. We would stay there again if we were in the area.
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
Lynn
US
4.0 / 5Excellent
"Price is right!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Best Western Plus Danbury/Bethel is a good hotel, but for the price it's great. Everything in the hotel is kept up well and is clean. Staff was nice and hotel is located in convenient location off of 84. The complimentary breakfast in the morning is well done and has plenty of options. About the only critique I would mention is that the water pressure in the shower is not the greatest. But that was really only a minor thing. So again for the price of staying there you really have nothing to complain about, they do a fine job.
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Jeremy
US
4.0 / 5Excellent
"Couple getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was great, very comfortable
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Will use them again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very helpful and attentive staff. Perfect
Genuine Hotels.com guest review
1 night romance trip May 8, 2015
John
US
3.0 / 5Good
"Good place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was very clean and spacious. The air conditioner was very noisy and had to be turned off in order to sleep. Some minor repairs should have been done. The price was very good.
Genuine Hotels.com guest review
1 night family trip May 5, 2015
Timothy
US
5.0 / 5Outstanding
"A"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great! I miss Breakfast a half later would be good
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
Herminio
US
5.0 / 5Outstanding
"best overnight at best western!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We had a great stay here. Beds were very comfortable and the breakfast was fantastic. All for a great price. We would definately stay here again.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Susan
US
3.0 / 5Good
"Outdated, but acceptable"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
It was ok. It felt like an old hotel and outdated.
Genuine Hotels.com guest review
1 night romance trip Apr 17, 2015
Betina
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
my experience to this hotel is wonderful, i always like the bed looks so clean ,
Genuine Expedia guest review
Other trip Mar 20, 2015
helen
US
5.0 / 5Outstanding
"Great stay in Bethel Ct."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed one evening, large confortable room, great beds, very clean, great full hot breakfast. Fruit always available in the lobby
Genuine Hotels.com guest review
1 night romance trip Mar 8, 2015
Richard
US
4.0 / 5Excellent
"room fixtures a little broken"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Nice, clean room, but the shower was broken and hard to adjust the temperature of the water. Heat was a bit inconsistent and hard to figure out at first too. Good breakfast!
Genuine Hotels.com guest review
1 night family trip Feb 24, 2015
Karen
US
4.0 / 5Excellent
"Easy on/off highway."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
It does sit close to the highway. I do believe there may be some renovations or updates the should take place.
Genuine Hotels.com guest review
1 night family trip Feb 27, 2015
Megan
US
4.0 / 5Excellent
"good value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great breakfast. Our room was nice and clean. Only complaint was the room was about 80 degrees when we got there.
Genuine Hotels.com guest review
1 night family trip Feb 20, 2015
Karen
US
4.0 / 5Excellent
"Good location, target, pkg store, restaurants"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed two nights got Expedia rate. Had decent breakfast options and clean rooms.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
2.0 / 5Fair
"Horrible"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
It was horrible!!! I barely slept! The heater wasn't working. It was so freaking cold!
Genuine Hotels.com guest review
1 night trip with friends Dec 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay at Best Western Bethel Ct."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed one night. Excellent facility, clean comfortable, spacious rooms with mini kitchen. Great complimentary breakfast, friendly staff. Room was ready when we arrived. Easy checkin. Great price great value.
Genuine Hotels.com guest review
1 night romance trip Dec 25, 2014
Richard
US
5.0 / 5Outstanding
"A Nice Place To Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
For the traveler looking for a reasonably-priced no-frills hotel to stay at, the Best Western Plus at Danbury/Bethel can't be beat. Clean, comfortable, and right off I-84 just minutes from downtown Danbury, what more could you ask for? The staff is friendly and efficient, the beds are comfortable and the bathrooms are clean. They offer a nice breakfast in the morning, and they brew a nice cup of coffee. For evening meals, I highly recommend the diner across the street. If you're looking for luxury, you're looking in the wrong place. But if you want a comfortable night's sleep after a long day, you've come to the right place. If I need to go on another business trip to Connecticut, I will stay here again.
Genuine Expedia guest review
Other trip Nov 20, 2014
Bill
US
5.0 / 5Outstanding
"Great Option"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable!
Genuine Hotels.com guest review
1 night business trip Nov 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Weekend stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good stay. Staff were helpful and friendly. Room was clean and comfortable. Breakfast (other than the broken pancake machine) was more than adequate. We would definitely stay there again.
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
A Traveler
US
4.0 / 5Excellent
"Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice hotel in such proce.
Genuine Hotels.com guest review
1 night trip Oct 31, 2014
A Traveler
US
4.0 / 5Excellent
"okay for one night"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Even though four people were booked in our room, they only left us 2 towels. Also, when we arrived to check in, we had to stand waiting for someone to check us in. Turns out he was back in the office playing around on the computer.
Genuine Hotels.com guest review
1 night business trip Oct 4, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
the young man on the desk the night we arrived was very helpful,,,,,a great asset to your staff.
Genuine Expedia guest review
Other trip Sep 30, 2014
SM
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Traveling with husband and daughter. Reservation made while traveling home from Virginia to Maine in the evening . Box springs on both beds lacked a cover on both beds. Not enough towel sets for 3 guests. When requested, no bath towels available so were given hand towels instead.
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I agree with other reviews. Great breakfast, despite the pancake machine being down. The room had a very good feel to it as far as cleanliness goes. Comfy beds.
Genuine Hotels.com guest review
1 night family trip Aug 10, 2014
Karen
US
5.0 / 5Outstanding
"pleasant and relaxing place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff was helpful and friendly. The breakfast was ample and hot. The room was very nice. It was a comfortable place to stay while visiting friends in the area. Only problem was a shortage of wash cloths.
Genuine Hotels.com guest review
4 night trip Jul 31, 2014
Julie
US
3.0 / 5Good
"nice hotel--air didn't work---bad customer service"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel was clean and had many nice people who worked there. My son left his jersey for a basketball game there. I called to see if someone could look in the hallway or in the parking lot. Darlene the women who answered the phone said that if I was coming back anyway to get the shirt that I could basically look myself when I got there. I did drive all the way back and it was in the parking lot, it just would have been nicer if she had said I will look for you. BAD CUSTOMER SERVICE. Also the air conditioner did not work in the room and we called to ask for help with it several times and no one ever came. Other than that the room was clean and presentable. On and off the highway ,,a perfect location. Thanks
Genuine Expedia guest review
Other trip Jun 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Great room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Big beds in a spacious room for a great price. And the breakfast was very good.
Genuine Hotels.com guest review
1 night trip Jun 23, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
clean, nice, good breakfast, nice staff. WIFI is good. I tried to use there desk to print something but it didn't work for me. I didn't have time to tell the staff or ask them to do it for me. I would definitely come back here again.
Genuine Expedia guest review
Other trip Jun 24, 2014
A Traveler
US
4.0 / 5Excellent
"comfortable place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I am comfortable, but breakfast is little bit bad. Breads are awesome.
Genuine Expedia guest review
Other trip May 28, 2014
tehi
US
2.0 / 5Fair
"One night stay"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel comforter had hair on it. Had to ask them to replace it. Air conditioner smelled bad and they had no air freshener, so we had to open window, letting bugs in. Room was a decent size, and breakfast was okay, but due to the lack of cleanliness in the room, not sure we'd stay here again.
Genuine Hotels.com guest review
1 night trip May 10, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Great room, felt like a more expensive hotel once I got in the room. Very reasonable price.
Genuine Expedia guest review
Other trip Apr 22, 2014
A Traveler
US
3.0 / 5Good
"Comfortable room. good food. poor internet support"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
They had 0 internet support to troubleshoot a problem where my laptop had a good connection to the wi-fi access point, but could not see the internet. I ended up using the public desktop pc in business center for searching and I drove to Starbucks to get my email and to complete credit card purchases. This was very inconvenient. The room was clean and comfortable. The breakfast food was good.
Genuine Expedia guest review
Other trip Apr 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Convenient on and off Route 84"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel. An added plus if you like to work out is a deal they have with the health club next door for a complimentary pass. It's a pretty nice gym not just a couple of treadmills. Morning breakfast was great with make your own pancake machine. Staff was friendly and helpful. Overall a great stay.
Genuine Hotels.com guest review
2 night trip Mar 14, 2014
Ray
US
5.0 / 5Outstanding
"Convenient location . Near routes, stores,etc"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A nice,comfortable,clean room & facility. Good breakfast. Reasonable price
Genuine Expedia guest review
Other trip Jan 14, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
bathroom needed to be updated, but was clean and close to where I needed to be
Genuine Hotels.com guest review
3 night trip Sep 9, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect Location for Leaf Peeping"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
MY GF and I wanted to go leaf peeping. This hotel, located in northern Fairfield County, near major highways routes 7 and 84 and close to Litchfield County. Litchfield County has, antique shops, "mom and pop" restaurants, single lane covered bridges and excellent leaf peeping views. Will be returning for a wedding early next year.
Genuine Expedia guest review
Other trip Oct 29, 2013
Dr.John
US
5.0 / 5Outstanding
"Best Western Bethel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Wonderful little hotel and squeaky clean!
Genuine Hotels.com guest review
1 night trip Oct 17, 2013
Rita
US
4.0 / 5Excellent
"Very good place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
REcommend highly
Genuine Hotels.com guest review
1 night family trip Oct 4, 2013
A Traveler
US
3.0 / 5Good
"Comfortable but..."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Very clean and comfortable, great surrounding. Comfortable But a little too much money for what is offered. The gym is great
Genuine Hotels.com guest review
1 night business trip Oct 4, 2013
Rod
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a very nice hotel while still being reasonably priced. Location was good, easy access to the expressways while still being quiet for a good nights sleep. Looked fairly recently renovated with nicely styled rooms and bathrooms. Especially appreciated the quality mattress and bedding and the separate sink/counter outside of the main shower bathroom for easier morning preparations!
Genuine Expedia guest review
Other trip Sep 17, 2013
A Traveler
US
3.0 / 5Good
"nice hotel close to the highway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
nice hotel close to the highway for easy access. Clean rooms with helpful staff.
Genuine Expedia guest review
Other trip Sep 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, Easy to find"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We have had less than satisfactory at Best Westerns in the past but I decided to take a chance on this one because they offered queen size beds. We were very happy with our room and the facilities. The rooms were clean and VERY comfortable. My only disappointment was the breakfast offerings; they were meager but plenty of what was offered (mostly cereal or bagels and oranges). I will definitely stay here if I find myself in this area again.
Genuine Expedia guest review
Other trip Sep 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Customer Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
When we arrived at this location, there was some confusion during check-in, as Hotels.com had made two bookings for my husband and me for the same night. The desk clerk, Mike, and the Manager, Dana (I hope I remember their names correctly) were extremely helpful and cleared up the problem promptly. This location has a fitness center next door and we were given free passes. Not only was I able to catch up on my exercise program, but we enjoyed our visit at this Best Western.
Genuine Hotels.com guest review
1 night trip Jul 30, 2013
A Traveler
US
4.0 / 5Excellent
"Nice for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Clean room, comfortable beds. Breakfast was light, but sufficient. Would stay there again.
Genuine Hotels.com guest review
1 night trip Aug 2, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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