"Best Western Henderson"
If you're travelling through the area without kids this is a good resting place. Only draw back I had is absolutely no cell coverage from T-Mobile in this town, not even a roaming provider. Friendly family run sports bar in the hotel with a better menu than I have come to expect in small towns.Genuine Hotels.com guest review
"Best Western - Henderson, TX"
Very pleasant stay. Food at dinner was excellent, but more than I could eat (that's a positive). Clerk told us breasfast was served until 10 AM, but it closed down at 9:15 AM. Very little left to eat. Need to get this right.Genuine Hotels.com guest review
Room had a foul oder. Dogs were barking everytime you walked by a room on the 2nd floor which appeared to be someone's permanent residence. The pool was more green the blue. The only good thing I can say is about the lady who fixes the omelets. Great cook but I still wouldn't go back just for that.Genuine Expedia guest review
"Hotel in Henderson"
The hotel was in a pretty good location to do what we were there to do. Everything was satisfactory but it took about 3hours to get the room cooled for sleeping. Good thing we were out for a couple of hours before returning to the room. Breakfast was really good. Thanks...Genuine Hotels.com guest review
Very nice and clean hotel. Driveway access really needs work. Overall nice place to stay.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"I will never stay here again!"
On April 11,2014 at 11pm, I received a pounding on my hotel door. Imagine my surprise to find a woman who states she is the owner of the hotel. I believe she addressed herself as Susan. I have a five month old daughter who was being very difficult getting down to sleep. I had asked for a first floor room for the night of April 10 and 11 due to having a baby. This woman stated they have received complaints of a crying abandoned child. Then she questioned me is her diaper dry, have I fed her.. And then she threatened to called the police on me. I was mortified! As I informed her, no my daughter is dry, no she won't take any more bottle, and that she is teething. I am walking the floor trying to calm her. Gave Tylenol and have tried teething tablets. Thank you for pounding on my door. I almost had her down. Well again she threatened me with police. I asked her does she want to credit my room.. I will gladly find another place. Well no but the entire floor apparently was complaining. I said really! My family and friends have room 104, 106- me, 110, 112, 114, 116, 121, and above us in room 204. What is worse my husband was watching the (baby momma) cat fight that was happening in the bar. When a woman came into the bar and told him there was an abandon baby and they were calling the police. He came a running. Seriously! I'm being talked about by the staff! We grabbed the baby to get my again crying child out of the room to the lobby and watched 3 police units respond to the fight. My family, my friends - including my lawyer friend watched her insult us once again! Telling me I am not caring for my child. I'm sorry I have worked patient care for a pediatric hospital for nine years, and been a Texas flight paramedic for 20 years. She continued to tell everyone present that she wouldn't have call the cops on me. Well that's nice... Here 20 feet away is the police dealing with her bar fight. I paid $91 a night to be insulted! No I will never stay in a Best Western again and after being witnessed by no less than 6 members of my friends and family neither will they. And after I posted this to Facebook many of my 600 friends will not as well. So warning mothers of young children - Best Western in Henderson TX will threaten to call the police if your teething child is crying!
04/14/14 Vickie B Fort worth, United States
I had a mix up in the reservation process and when I tried to check in my reservation had been made for the previous weekend & I was listed as a no show. They honored my reservation anyway and didn't make me pay for a room again. I was extremely pleased and happy with their customer service.
04/08/14 Rory L Houston, United States
Found the hotel on CheapHotel website...and it is cheap!!! Very disappointed with the value for the dollar, as well as the overall experience. I would spend a few extra dollars to stay at another hotel in the area.
03/16/14 Daniel B Bastrop, United States
Comfortable beds, very good food from somewhat limited restaurant menu. Made to order omelets included in complementary breakfast are very good. Staff are very friendly and accommodating. Drawback is mixed smoking non-smoking rooms.
"Love Best Westerns"
03/10/14 Marie R Mont Belvieu, United States
I like all Best Westerns as I get the most for my dollar. The rooms are great, beds and pillows are comfortable, staff is always nice. I've stayed in Henderson and Carthage, Texas, and loved them both!!
02/10/14 Diana H Norwalk, Iowa
We stopped here on our way through the room was clean with mold in the bathroom the beds had very little bedding no comforter just an old thin blanket between 2 sheets, cords running from the wall to the table so when you get out of bed you trip over the lamp cord,the beds very uncomfortable very old needs updated Breakfast we had a party of three so my husband and and I went to get 5 cups of coffee and we were told we only paid for a 12 oz cup per person WHAT Seriously they want to charge you $10 per dog even service animals they had to call the owner on that issue weight limit no dogs over 10 pounds They charge $10for a roll up bed as well it's all posted the tv was 32 inch good channels I won't stay there again until the Best Western standards are met hope this help
01/19/14 Cajuncass New Iberia, Louisiana
We are a couple in our early 60's. We travel regularly and were in TX to visit family. We stayed in room 114 for two nights and were very pleased. The furniture, bedding, mini-fridge, microwave, and 4 cup coffee maker are all new. The king size bed was very comfortable. The desk was perfect for our laptop with one of the new lamps with electric plugs on the base. Very convenient. The whirlpool tub worked perfectly and I really enjoyed it. The bathroom is completely updated. Towels were soft and fluffy. The breakfast was wonderful both mornings. The cooked to order eggs are delicious. Check in and check out were easy. All the staff were pleasant and helpful.
11/17/13 Camille E Henderson, United States
I have stayed in several hotels in the area, and this was the first to meet my expectations. The staff is very friendly and helpful. The room was very clean and offered a wonderful breakfast. I didn't care for the soap/shampoo dispensers. The soap smelled almost medicinal. The noise level was also an issue. I am an adult that was traveling single, and was in a room with small children. The family was extremely loud and I got very little sleep. Also kept awake as there were people out by the pool arguing and fighting through the night.
"our stay at best western in henderson, texas"
11/14/13 Wes H Henderson
We had a good stay. We met the owner (jane) and she was very nice. Her husband is the cook. The food was excellent. We would stay there again We had a good stay. We met the owner (jane) and she was very nice. Her husband is the cook. The food was excellent. We would stay there again. Why a mim. of 200 charcters
"OK for the Price"
09/30/13 Janet D Dallas, United States
The hotel is ok for the price. The hotel is at least 30+ years old. They have made some changes and some updates. The grounds are kept up pretty nicely, but the parking lot could use some work. The king size bed should have large pillows vs. sofa type. They were quite uncomfortable.
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