Best Western Hotel Carlton - Annecy

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Genuine Hotels.com guest review

i booked two rooms for one night last weekend. the nice lady at the desk was able to accomodate my request to change one of the rooms. one room had a nice view on the 7th floor, the other was a bigger corner room with a huge bathroom on the 5th floor. both were clean and very comfortable. a car reservation was made for the garage. the car is kept safe […] in a mini garage (individual key access) inside the garage. the day i visited it rained all day but the hotel is close to the old town where the restaurants are. Read more

Genuine Hotels.com guest review

This is a great hotel within walking distance of the old town and castle. The staff were extremely helpful and spoke excellent English (even though I was trying in bad French!). After spending a week in the Alps Savoie area in 3 and 4 star hotels, this hotel should have had 5 stars because of the amenities it offered compared to the rest.

Genuine Hotels.com guest review

We had a corner room that had a nice view of the surrounding area. The room was comfortable, clean and the bathroom very nice. The staff was friendly and helpful. We liked the secure parking for our car.

Genuine Hotels.com guest review

the reception was very helpful and welcoming and every transaction we had with them was quick and efficient and friendly. Our room was very clean and the day to day cleaning was really good. My only issue with this hotel is noise and I had this same problem with a best western in Paris. The upstairs neighbors made a racket for hours moving furniture […] around late at night and then early the next morning. The next door neighbors also made a racket and because I think the walls were re-done/converted to make more rooms noise is an issue. Its in a great location and just far enough away from the old city. Parking spaces are small and narrow but recommended as driving around Annecy is tricky and finding parking even worse. Read more

Genuine Expedia guest review

Hotel was fine. There was some deferred maintenance in the common areas, but nothing major. It is disconcerting to see a fire alarm box hanging from the wall by a few wires. Room ok, staff nice.

Genuine Hotels.com guest review

Great location to walk to old town. Clean room and friendly staff. Street parking available.

Genuine Expedia guest review

As an American, some European hotels accomodate a little better than others. This one was perfect! The bathroom was spacious, everything was recently updated, the beds were comfortable, and the location was just a short walk to all the fabulous things Annecy has to offer! The gal at the desk recommended 3 different restaurants and we could not have […] been more pleased. The parking was a little "sketchy" for my taste, but it worked out fine. I would certainly stay at this hotel again if I ever have the pleasure of returning to this cute little city! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel is in a perfect location in a beautiful city. Walking to the old town was 5 minutes and the rail station was even closer. The staff was excellent. We asked for their help with everything from restaurants, directions, the best way to get to other villages, etc and they went above and beyond to accomodate us. My husband wanted to go fishing […] and they determined what type of license he needed and where to get it. My only complaint was the size of our room. It was very tiny even by European standards. We were there for 6 nights so this became difficult. The other rooms we were able to see were considerably larger. We did not ask for a change of rooms, perhaps we should have. We did make it work! I highly reccommend this hotel, as well as the area. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This is overall a very nice hotel. Staff is extremely friendly and helpful. Hotel is very close (5 min walk) to the tourist attractions in Annecy. I would come back and definitely recommend.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was excellent, and, even though in town centre with building works nearby, was very quiet. Excellent. They just need to make sure that the bar doesn't run out of wine!

Genuine Expedia guest review

Excellent. The Hotel had almost everything we needed and was more than adequate. Close enough to the Railway Station to walk with our suitcases [we travelled by train for the whole trip]. The Bus Station was just across the square and that was very convenient too. Five minute walk to the lake so overall a very good choice. No safe in our room - Safe […] Deposit bags available free at reception for valuables / passports to go in Hotel safe. Read more

Genuine Hotels.com guest review

The surrounding is not great, but the staff gave us a map and showed us how to get to Old Annecy. The parking is around the corner in a covered garage. Coming from Switzerland our initial plan was to stay in Geneva for a night. A friend suggested we cross the border to France to sleep in Annecy, wich is a very nice city. Plus it is much cheaper there […] than Switzerland wich is overpriced. Read more

Genuine Hotels.com guest review

The hotel was great - nice location just on the edge of the action, with a fabulous room and friendly staff.

Genuine Expedia guest review

very convenient for the Old Town with all the shops and restaurants, and walking distance to the Lake. Room very clean and comfortable bed but not a lot of space for suitcases etc. Parking available round the block in private car park with a daily charge but worth it as parking elsewhere was a nightmare. No outdoor seating space at all. Lovely breakfast. […] In all a good choice. Read more

Genuine Expedia guest review

Great location, easy walk from station and for lake,canals and restaurants.

Genuine Expedia guest review

very good value hotel - friendly staff and great breakfast. would definitely stay here again

Genuine Expedia guest review

Very friendly receptionists who went out of their way to help us. Would stay there again.

Genuine Expedia guest review

Good central location in Annecy, 5 min walk to the old town restaurants and bars. Clean and comfortable good size room, with usual amenities. Have stayed here before with family enroute to Alps, and would certainly use this hotel in the future.

Genuine Hotels.com guest review

This was a brilliant location for Annecy just a 5 min walk from the station and a 2 min walk into the old town plus the lake is only a 10 minute walk too so this more than makes up for the slightly cramped rooms. But the hotel is very clean and not too big and in a quiet location so I would definitely stay there again!!

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My husband and I recently stayed at this hotel which was ideally placed in Annecy - under 5 minutes from both the rail/bus stations and from the medieval town of Annecy. The hotel was welcoming and the reception staff spoke English and were very helpful. Our room was small but contained everything one could need including a good ensuite shower and hairdryer. […] The room was well serviced every day and the breakfast (for which we paid extra) was a really good one with a lot of choice. We would stay there again if we were visiting Annecy. Read more

Genuine Expedia guest review

We visited Annency in August 2010 and found the old town very crowded so be forewarned. The old town has relatively narrow streets and there were a lot of visitors. The BW Carleton is very close to old town. Tricky to find without a GPS but we had one fortunately. We did a day trip to Geneva and Chamonix, which we thrououghly enjoyed..

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hôtel correct mais assez déçu par la chambre, certes hôtel propre et personnel aimable, mais chambre vieillotte et peu commode (salle de bain sans rangements, bureau accaparer par la tv et la cafetière et ses accessoires) limite pour un 4etoiles. Petit déjeuner hors de prix (15,90), mais vous trouverez une boulangerie pâtisserie a 2 minutes de l’hôtel […] qui vous propose un petit déjeuner complet a 6euros50. Mais emplacement de l hôtel exceptionnel, prés de la gare, des ruelles de Annecy et du lac, vraiment pas besoins de voiture et tant mieux parce que la voiture a Annecy, c est plutôt la galère, d ou pourquoi je ne regrette pas cet hôtel et le recommande. Read more

Genuine Hotels.com guest review

À part un petit problème lié à la salle de bain, on a trouvé hôtel magnifique! personnel très agréable et serviable, propreté impeccable..hôtel très bien situé..,on a passé un séjour très agréable..

Genuine Hotels.com guest review

chambre très petite pour un quatre étoiles + travaux dans l'hôtel en aprés-midi (bruyant). Petit déjeuner en supplément::trop cher par rapport au prix demandé pour une aussi petite chambre.

Genuine Hotels.com guest review

まず、ホテルのある場所が非常に分かりやすい。悪天候の中、リヨンからバスでアヌシー駅に到着後、すぐにホテルにチェックインできたのがよかった。旧市街までは少し歩くが、色々なお店のある通りを歩いてすぐなので、遠くは感じなかった。2泊したが部屋の居心地はとてもよく、バスルームのお湯の出方なども満足できた。良くなかった点をあげるとすれば、チェックイン時に最初に指定された部屋に入ったところ、明らかに他人の荷物が置いてあり、まだ使用中の部屋だったことに少しびっくりした。その部屋の宿泊客が外出中だったのでよかったが、鉢合わせしていたらちょっとしたトラブルになっていたかも知れない。

Genuine Hotels.com guest review

Séjour rapide, mais très agréable. Hôtel à recommander. Propreté, calme, chambre design.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Très bonne chambre à part la salle de bains pas à la hauteur du standing: douche très petite avec rideau.

Genuine Expedia guest review

BIEN

Genuine Hotels.com guest review

tres bon accueil, chambre irréprochable et situation idéale

Genuine Expedia guest review

hôtel très bien situé, en plein centre, et confortable

Genuine Hotels.com guest review

Moquette piuttosto sporca (forse da cambiare?) e arredamento anonimo. In questo hotel il vintage è tutto vero. Personale disponibile ma non ho capito una cosa: sul sito dice che non è possibile prenotare il parcheggio dell'hotel (a pagamento) e che i posti vengono asseganti in base all'ordine di arrivo, fino ad esaurimento. Detto ciò, noi siamo arrivati […] il venerdì sera per rimanere 2 notti e ci è stato detto: "per questa sera potete parcheggiare nel nostro parcheggio ma domani sera purtroppo è esaurito quindi forse vi conviene fare che lasciarla direttamente nel parcheggio pubblico (5 euro al giorno in più)". Al di là dei 10 euro... evidentemente si può prenotare il parcheggio! Consiglierei di correggere la descrizione dei servizi dell'hotel. Read more

Genuine Expedia guest review

La chambre était propre mais petite. L'hôtel est proche de toutes les commodités. Le personnel était très disponible et aimable.

Genuine Hotels.com guest review

Chambre très petite, est bruit de ventilation.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed just one night, but we really enjoy this hotel. The location is great! just 5 minutes walk to the Lake and "historical part". We recomend this hotel. If your are going by park and need to place, please remember to add in our reservation.

Genuine Hotels.com guest review

スタッフは親切、向かいにスーパーもあり便利。

Genuine Hotels.com guest review

Wie in vielen Gastbetrieben in Frankreich war das Personal nicht überaus freundlich. Der Feuer-Notausgang mit der aufgehängten Leiter war nicht bedienerfreundlich. In der Panik hätte man die Bedienung der Leiter nicht ohne weiteres geschafft. Der im Vertrag aufgeführte Zimmer-Safe war nicht vorhanden.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

パリからアヌシーまでTGVで訪れました。アヌシー駅から徒歩約２分と近くて、また、運河へも５分以内で出られます。スタッフは親切で、日本語の地図を提供してもらい、徒歩でアヌシー城まで行くことが出来ました。部屋の広さもそこそこ広く清潔で、特に不都合は感じませんでした。夕食時の運河周辺は大変賑やかで、朝市も多くの人が繰り出して大変盛り上がります。駅と繁華街が大変近いことが、私がこのホテルをお勧めする理由です。

Genuine Hotels.com guest review

Emplacement proche des points d'intérets, un avantage a Annecy, une ville difficile pour l'automobile. Prestation 3 étoiles. Chambre de dimensions modestes mais conforme aux standards Européens.Nous retournerions.

Genuine Hotels.com guest review