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Reviewed by a Hotels.com guest on May 5, 2012
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"It was good and comfortable..."Reviewed by a Hotels.com guest on May 5, 2012
It was nice and had a good breakfast. The only thing is that the pool room smelled like chlorine really bad. Wanted to swim but couldn't handle the smell
""Reviewed by a Hotels.com guest on May 5, 2012
Close to what I wanted to see. Staff was very friendly. Enjoyed my stay
"My Aunts Funeral"Reviewed by a Hotels.com guest on May 4, 2012
The bed was terrible uncomfortable. I actually woke up in pain from the bed. It was like laying directly on a set of springs
"Good Hotel for Business in Blue Ash"Reviewed by a Hotels.com guest on May 4, 2012
I like the Hyatt Place chain and found the staff very accomodating. The mattress on the bed could have been more comfortable, other than that, a great stay.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary hot and cold buffet breakfast.
Room service during limited hours is available.
An outdoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness facility.
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Fair Value"
The hotel is above average. No complaints that would keep me from staying here again. This isn't the Ritz, but it is no roach patrol hotel either. No frills and great value.
The staff was excellent. The "egg things" tasted okay, but not great.
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"get less than you pay for"
The room had a layer of dust around the baseboards. And there were pretzel pieces just under the dust cover of one of the beds. Most surfaces & the beds were well kept. This is an older hotel that appears to be owned by someone w/o real maintenance skills or staff. The front desk person seemed to have a stay here or don't attitude. Not a horrible experience, […] but I won't be back unless I HAVE to! I am headed back to the area this weekend for the third time, could be a repeat customer w/ the right hotel! Read more
"Good hotel, front desk not in order"
Made our reservation here on hotels.com and went to check in and ended up sitting there for over a half hour while the front desk attendant rebooted the computer a few times and did other really slow things until we got fed up with it and just asked for the keys since we had already paid. The manager came out and got us in our room straight away. The […] room was great for a Best Western. More nicely decorated and a great king bed. We slept like babies and it was great once we were able to get into the room! Read more
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"Good stay for price"
This was a nice hotel, breakfast was good and welcoming few options to choose from. The room was clean and we enjoyed our stay. The only down fall we found when arriving was the refrigerator was making quite a bit of commotion so we unplugged it. And dont take the elevators they are extremely SLOW. Best be expecting a few stairs hiking's.
"Friendly, accomodating staff"
Front desk staff was very friendly and accomodating. Room clean and comfortable. Hallways had some cigarette smoke smell, but non-smoking room had no smoke smell at all. Good value
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It was OK but I would not choose to stay there again.
"bwi cinannati- Florance"
The check in lady was excellant,the room was very clean and breakfast was good. The creation museum is a must see. Really enjoyed are stay. Would stay again. Nice place.
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"Room very clean"
Room very clean & staff very pleasant & professional
The nonsmoking room we requested smelled like cigarette smoke. However, the hotel clerk quickly located us another room on a different floor. The bathroom was spacious but needed some maintanance. The hotel was very close to restaurants, shopping, and attractions.
"Clean and Comfortable Hotel"
The hotel is clean and comfortable. The sheets and duvet cover were fresh, white, and visually immaculate. The air conditioner maintained the room temperature well, whether we set it for arctic blast, or set it for a comfortable 70 F. The service was good. Check-in was fast. However, on one previous visit, it was slow. The staff did a thorough job […] of cleaning. The hotel does not offer many services, but that is reflected in the price. The continental breakfast is about average, The pool was clean, if it was somewhat small. One gets what one pays for. The location is convenient for going to Cincinnati. If one is interested in reisdential architecture, Florence has some interesting houses. A drive through the neighborhood might prove enjoyable. We took some side streets into Cincinnatti, and discovered some charming cafes near the river. Read more
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This guest did not leave a comment.
"Best Western, Florence, KY"
Our room was clean, quiet and comfortable. I feel it was a good value for the price. The location to the Creation Museum was very good. We were able to take secondary roads which allowed us to bypass a major trafic problem on the Interstate Highway. The hotel staff was friendly and very helpful. Our only complaint concerned local dining. We did find […] an excellant Asian buffet which had sushi and Mongolian bar-b-que style dining. However, other more well known restaurant chains were not close to the hotel. We did eat at the buffet both evenings we were there and enjoyed the food, but we would have liked to have another option. Read more
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"Old and still standing"
The hotel was old.... did best to look clean but out dated & musty
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The hotel was within comfortable distance of everything that was needed and easily accessible to the interstate.
"Best Western Florence"
15 miles from both the Cincinnati Zoo and the Newport Aquarium. Slight driving involved but may save you money on room. Outdoor pool: slightly small but very comfortable with the 95 degree sun keeping it warm. Sauna timer was nice. Beds were very hard. Could have had some type of PPV ordering service for new released movies or a DVD player to watch […] your own. Breakfast was better than expected. Read more
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"Best Western-Florence"
Hotel had a musty smell. The beds were too hard, and the breakfast area was too small and was not kept up. Always out of something and not as big of a selection like they make it sound on the website.
This guest did not leave a comment.
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