NH Atlanta Rotterdam - Rotterdam

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Genuine Hotels.com guest review

Pretty much as advertised. Just needed an overnight lodging. Staff was knowledgeable and room was acceptable.

Genuine Hotels.com guest review

The staff was helpful, room was comfortable but simple. Not a luxury hotel but good value for the location.

Genuine Hotels.com guest review

It was very positive experience,near train station, helpful staff

Genuine Hotels.com guest review

Perfect location for attending events in the WTC building (just across the street). Free wireless is great! But asking daily for a login & password was a bit annoying. Connection worked for 24 hours, and then I had to go to reception for a new print-out. They could not generate 5 passwords for my 5-day stay.

Genuine Expedia guest review

From an American's viewpoint, I would like to have a shower, or at least a shower I would consider functional. The shower in my room was in the middle of the side of a tub, and there was no shower curtain. After a long day of work, I do enjoy a nice shower. Hotel itself was nice. Room was furnished like it came out of an IKEA. Very minimalistic. Small […] TV that was also the alarm clock. I had a hard time getting it to work, so I had to set up a wake up call. I couldn't get the A/C to turn off, but I have heard I was fortunate just to have an A/C period. I ended up turning the heat on full blast and letting them fight it out. Internet was like 9EU a day. I had problems getting it to work and it was very slow. About 700k down. The staff is top notch. I can't understate how nice they were or generous. I was able to check in early, much earlier than the norm, for zero extra cost. Its posted that you should have to pay 10EU for each hour you want to check in earlier than 3PM. I know I could have checked out late probably in the same manner. Hotel is in the heart of Rotterdam shopping. There is a McDonald's across the street, if you need a quick meal. You are close to everything including the Rotterdam Central train station (10 min walk), Metro (5 min walk), and Cool District shopping (2 min walk). I did not eat in the Chinese restaurant in the hotel. Read more

Genuine Expedia guest review

The hotel room was very old and dark. It lookded like it had over 100-year-old history. I did not sleep well at night. The hotel staffs were very cold and indifferent. When my friend and me, with luggages, waited for the elevator in the morning to check out, there was a group of staff next to us. They did not smile at us, did not look at us, did not […] say anyting to us. They just took the elevator and then left, leaving us with luggages waiting for next elevator. Very terrible and unplesant expereince. Read more

Genuine Expedia guest review

Stay was very good. However, parking was very expensive as compared to hotels with their own garage (e.g., Park Hotel). I wonder if they cannot make an arrangement with the public parking next door.

Genuine Hotels.com guest review

The hotel is perfectly located and the staff is wonderful. We had a problem because the room was completely dirty, to the point that we all got alergies for the amount of dust in the room. Although we were very angry about finding these conditions in a 4 star hotel the manager was very comprehensive and tried to compensate us. I would expect him to […] correct this situation for the future. Read more

Genuine Hotels.com guest review

Good things first: the hotel has a great location in central Rotterdam, the staff at the front desk were lovely, and there is a great Chinese restaurant inside the hotel that operates independently. The bedding was clean, as was the bathroom. Unfortunately the standard room that I was given looked nothing like the ones on the site, the carpet and furniture […] were stained, and while I would only have needed it one of the days of my stay, there was no air conditioning in the standard room. If you want to get an upgraded room the person who I was traveling with said that they were much nicer (he wasn't willing to stay in the standard room and paid the extra Euros for the upgrade). I was a bit more utilitarian and just needed a bed and a shower since this was a business trip that I was paying for out of my own pocket. An upgraded room at the rate that I paid would have been a good deal. The standard room at that same rate seemed rather overpriced. Read more

Genuine Hotels.com guest review

Wonderful room (others on previous visits were smaller) with decent bathroom, helpful staff, good breakfast buffet (extra cost). Convenient to the pedestrian streets. We'll go back.

Genuine Expedia guest review

It is embarassing that NH Hotels would allow this tired, worn-out property to use the name. The staff is nice, and helpful, but the building is old, the carpets and furniture are worn out. Walking through the hallways is like being in a Soviet-era hotel. My room had no air conditioning, even though the description on Hotels.com says "the 215 air-conditioned […] guestrooms." I can only guess that the hotel has more than 215 rooms, and I got one that didn't. The pictures on the website look nothing like my room. The windows did not close fully, nor did they open fully. The back street that they looked out on often had young people standing outside the door to a restaurant/club, talking loudly, and it wasn't easy to sleep. There wre two twin beds. One was so worn out that the springs were at the surface. Luckily, the other one was still in good shape. Absolutely not worth the money, and this is no 4-star hotel. Read more

Genuine Hotels.com guest review

We were somewhat dissapointed. We arrived one hour before their official check-in begins for a 4 night stay and they still made us wait, not because the room wasnt ready but because they charge 20 euro extra if you want to check-in before 3pm. Parking is far and expensive (3 blocks away and costs 28 Euro per day). The beds are horrible and are on wheels […] (we got two beds put together with a big crack in the middle, so no romance on our stay). Good for business, not so good for couples. Read more

Genuine Expedia guest review

This hotel is perfectly located in downtown Rotterdam. Subway around the corner. However if you want peace and quiet, this is not your hotel. There is no aircon during winter times so you have to open the windows which is very noisy. Also, part of the hotel is renovated and excellent (though very firm mattresses!), while the other part is not and is […] very shabby. So ask for a renovated room with wooden floors otherwise you'll end up in the 'bad' part which will make your stay a bit uncomfortable. We did not take breakfast (very expensive) but there is a small Croissanterie/sandwich shop right down the stairs towards the metro (in front of De Bijenkorf department store) which opens early and is great. Read more

Genuine Hotels.com guest review

The location is perfect for shopping and business Parking is close by so it is very convient. The room we had was superior class and ok but perhaps we expected better standard. It shows that the hotel is old. Breakfast is good with optional free choice dish. We picked the omelette which was very nice.

Genuine Hotels.com guest review

The staff were great. The room was clean and comfortable, overall, an excellent value. Hotel location was incredibly convenient. Watch out for the terrible service of the Asian restaurant in the hotel. not part of NH, the service was horrifyingly bad.

Genuine Expedia guest review

I've stayed for 4 nights in Rotterdam recently. The quality of the room does not deserve 4 stars for sure. I would rather say 2 1/2 or maybe (but really maybe 3 stars. My room was at the end of floor 3 with a 'beautifull' view at the back of the hotel and the wall of a shopping center. Result? The room was dark. it was also noisy because windows were […] probably not changed from the time the hotel was originally built. I was there for work and the hotel is a 2 minutes walk from the office otherwise I would change it immediately. I have a feeling that there are 2 types of rooms and I've got the old one. Not a 4 star hotel. Read more

Genuine Expedia guest review

old fashion decoration in lobby, lack of light

Genuine Expedia guest review

It's a nice looking hotel

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Loved this hotel,3 minutes away from main shopping area Room is clean, big with comfy bed, staffs are friendly and very helpful. They also provide free Wi-Fi. I'll definitely use this hotel again!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Only stayed one night from the ferry but had a huge room.Walking distance from bus station but got a taxi back as we were shattered after lots of Christmas shopping! Lovely underfloor heating in bathroom. No view but we only wanted some quiet and comfortable beds, which is what we got! Wi-fi in room good. Breakfast fine...plenty of choice. Couldn't […] book in til 3pm but we left our bags in storage to go shopping. Staff friendly and polite. Lots of shops surround the hotel. Walking distance to huge market/fleamarket on Saturday morning at Blaak. Read more

Genuine Expedia guest review

Very polite and professional staff in a well maintained, comfortable hotel. The internet is a bit slow which wouldn't be so bad if they didn't advertise it so much...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is an ideal location for Rotterdam centre, the mass of shops are just a minute away. We stayed in an executive room which was nicely decorated but a touch on the small side. The bathroom and toilet are separate which is a little annoying. The rest of the hotel is slightly old fashioned style but still well kept and clean. Good value for money […] as we booked when there was a sale on. Staff were all very helpful, internet was a bit slow at times. Nice quality complimentary toiletries. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The location of the hotel was perfect, very handy for shopping and lots of cafe's nearby for breakfast. The rooms was somewhat dated, but clean and the bed very comfortable. The biggest minus is the fact that there is no air conditioning in the rooms, and with it being one of the hottest days of the summer, even leaving the window open overnight did […] little to lower the temperature.... sweltering! (and I like heat!) Staff were friendly overall, but seemed somewhat overwhelmed at busy times with long waiting times at the front desk. However, they did their best to allow us to have an early check in which we really appreciated as we had a wedding to attend and wanted to get ready in our rooms. We were able to leave our luggage at the hotel on our day of departure which was handy as well. Read more

Genuine Hotels.com guest review

No air-con in the room, which when it was the hottest weekend of the year, made sleeping comfortably impossible. No soap or shower gel in the bathroom, had to request, which took an age to arrive.

Genuine Expedia guest review

The location was perfect for a stopover after our cruise before catching the train. When we checked out, we were advised the internet was free with a coupon from the front desk. We asked about internet access when we checked in and were advised it was available, but were not offered a coupon. When we did sign up for our internet access and charged our […] credit card, the service was so slow we could not load anything once the charge page was filled in! Everything else was fabulous, and the restaurant in the hotel was wonderful. Read more

Genuine Hotels.com guest review

Very satisfactory.

Genuine Hotels.com guest review

Room Fine. Staff provided good service. Hotel Share areas deteriorated. Car Park (beside the hotel) try expensive

Genuine Expedia guest review

We enjoyed our stay overall. The service at the main desk and the bar was great! As the hotel is undergoing renovations, some rooms do not have air-conditioning which would have been nice to have. The overall daily cleaning of the room was great. We would suggest vacuuming under the beds more often. Also, the main hallway by the elevator had a huge […] stain on the rug, as we stayed 13 days in the hotel, you did not clean the stain until a day before we left. You need to make more coffee in the morning as many need to grab and go. Thanks Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I must say the NH is one of the best hotels I have stayed in for a long time. I arrived at 10:Oclock in the Morning was allowed to check in as soon as My room was cleaned.Was upgraded to a small Suite without asking.Free Snacks and Music during the Jazz Festival Nights.I would gladly give this stay all 10,S instead of 5,S.

Genuine Hotels.com guest review

Beware of local state tax that is applied to each night of your stay. You will not be given prior warning of this at check-in. Double bed arrangement comprises two beds shoved together but not fixed to each other so if there are two of you one will risk falling in between! Bar had a great atmosphere and live music for the Jazz Festival.

Genuine Hotels.com guest review

location very central and convenient. a bit old, but staff very kind and helpful. free internet at the lobby.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Perfect location, easy walk from the station, large supermarket 2 minutes walk away with good salads, sandwiches etc to eat in the room , McDonalds across the road. Staff very friendly, the only issues were re the room being a bit dated, some black spots around the bathroom walls etc, no aircon so was boiling hot on the hot few days I stayed but FOR […] THE PRICE compared to the other hotels was adequate and satisfactory and perfect location for tourist or business traveller. Other hotels in similar good locations were much more expensive. You get what you pay for and this was ok for what I paid for it ! Read more

Genuine Expedia guest review

Great location; spacious rooms and helpful staff. Staff always pleased to help me navigate my around the city through the map provided. Room service was quick and quality pizza!

Genuine Expedia guest review

The hotel is very close to the Rotterdam Centraal Station so easy to walk to hotel from train. It is also very walkable to the Rotterdam cruise port. Very centrally located for restaurants, shops and other attractions such as canal cruises and parks. Enjoyed the early check-in without extra charge - in fact were given a room upgrade. Would stay at this […] hotel again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was great.Have stayed there on many occasions but this time the Reception desk was understaffed all of the time leaving people waiting an age to be seen.Everything else was perfect

Genuine Hotels.com guest review

The staff is very helpful. The room is spacious and clean though it seems a bit old and dim. However, it is worth the money because it is close to shopping centre and all the main attractions like cube houses and spido cruise dock are in easy- to-reach distance.

Genuine Hotels.com guest review

The hotel is well located for the central station and for the central shopping area. It is however a little tired. Why do the continentals provide two small single beds when you want a double room????? Also, no air conditioning, very uncomfortable on a hot summers night.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Stayed in this hotel in order to go to Ahoy concert . Location was great for Metro link.Staff were not to friendly or helpful and car parking is very expensive 20 to 30 euros 24 hrs.Rooms were small but clean and in need of refurbishment.Breakfast was very good (the only thing that was 4 Star)! Dont go by room picture on web sites as some rooms have […] been refurbed and get a deal with breakfast included. Read more

Genuine Hotels.com guest review

Excellent cleaning service; provided consistently everyday. Spacious room for three people sharing. Great television service; including BBC1 and BBC2 (great for Snooker Championship coverage). Pleasant friendly staff always with a smile and a "hello". Would recommend, and return!

Genuine Expedia guest review