All hotels in Castle Rock, Colorado, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
595 Genoa WayCastle RockCO80109United States of America, ‏‎866-925-8648
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 198 reviews)

  • Value for money
    Best value for money
  • Service
    Fantastic service
  • Location
    Great location
  • Cleanliness
    Clean
  • Vibe
    Awesome vibe
  • Breakfast
    Tasty breakfast
5.0 / 5Outstanding
"Great Hotel just wish the ac had worked"
Everything was great except that it was quite warm in our room and the ac unit didn't really work, it was more of a just a fan. This factor alone made our sleep that night uncomfortable.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
Kelly
US
5.0 / 5Outstanding
"Great staff and clean"
Very clean- exceptionally friendly and accommodating staff.
Genuine Hotels.com guest review
10 night family trip May 15, 2015
Mark
US
5.0 / 5Outstanding
It was so nice here deff gonna stay here again ! Very clean and a comfortable bed !
Genuine Expedia guest review
Other trip May 17, 2015
A Traveler
US
4.0 / 5Excellent
"Not for water people ..."
The hot tub could be bigger & hotter, and the pool could be warmer ... but if you don't need the water, probably will be a nice little place for you to stay during your visit to the Castlerock area. On the upside, the staff that works here is great :)
Genuine Hotels.com guest review
1 night business trip Apr 23, 2015
A Traveler
US
5.0 / 5Outstanding
"very satisfied guest"
My daughters and I stayed for one night as we were in Castle Rock for a baby shower. We were very satisfied with everything but the temperature control. A ceiling fan or a thermostat would have been appreciated. Staff was great - a great value.
Genuine Hotels.com guest review
1 night family trip May 1, 2015
Michelle
US
3.0 / 5Good
"MEH"
Clean, reasonably comfortable room. Water pressure was barely adequate.
Genuine Hotels.com guest review
1 night business trip Apr 28, 2015
John
US
5.0 / 5Outstanding
"Great Accomodations"
We 4 sisters -- (old ladies) were there for 2 days to attend our older sister's funeral. The people, the employees were great! Dakota took our reservation and happened to be on duty the evening we arrived, very tired and late. She was very personable and cheerful, as were all of the people we met there -- Judy, on desk during the day time helped us with directions. Andrew had handled my ?'s by phone very well and I think it was Paul & Andrew who helped us with the linens we needed. The breakfasts were great and again a smiling gal(failed to get her name)kept all items available. Beside the excellent location, close to the Outlet Shopping Mall, & the comfort of the room, the attitudes of the employees were outstanding. We really enjoyed our stay in spite of the reason for our being there. Many Thanks!
Genuine Hotels.com guest review
2 night family trip Apr 20, 2015
BettyJune I
US
3.0 / 5Good
"Nice Staff, Stinky pot."
Pros: Wonderful and friendly staff. Check-in/out was very easy. Suites with kitchenette & balcony were surprisingly nice and a good value. Nice TV & internet options. Dog friendly, YAY!!! Cons: The stink of pot was everywhere (elevators, hallways, even out on our balcony). Beds were a little too firm & had the tiniest pillows. Hotel entry doesn't have automatic opening doors making check-in/out a pain. Fitness ctr lacking in proper equipment. Road contruction traffic was SO bad that it was horrible getting to/from the hotel.
Genuine Hotels.com guest review
5 night business trip Apr 12, 2015
JONATHAN
US
5.0 / 5Outstanding
"Great Place - 3rd visit"
I love this convenient location and the friendly staff.
Genuine Expedia guest review
Other trip Mar 31, 2015
Alysia
US
5.0 / 5Outstanding
"Excellent location and hotel."
Rooms were very clean and decorated nicely. Staff was exceptionally helpful and friendly.
Genuine Expedia guest review
Other trip Mar 29, 2015
Barb
US
4.0 / 5Excellent
"Nice hotel"
Great staff and stay. Only concern was a smell in lobby but otherwise very great.
Genuine Expedia guest review
Other trip Mar 25, 2015
chris
US
5.0 / 5Outstanding
"Our stay"
The hotel is very convenient to I-25 and is close to a restaurant where we had an relaxing, casual dinner. Breakfast in the hotel was just fine.
Genuine Hotels.com guest review
1 night romance trip Mar 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay in Castle Rock Colorado"
Extremely clean. The only drawbacks were that the pillows were hard as rocks, and the fan in the bathroom sounded like a jet airplane. I would've liked to have been able to turn on the light without engaging the fan. Other than that, great hotel. Staff was extremely customer service-oriented and friendly.
Genuine Hotels.com guest review
2 night business trip Mar 18, 2015
Richard
US
4.0 / 5Excellent
"FAMILY GET TOGETHER"
THE HOTEL WAS A GOOD VALUE, CLEAN, QUIET, FRIENDLY EMPLOYEES, GOOD BREAKFAST.
Genuine Expedia guest review
Other trip Mar 25, 2015
FRANK
US
5.0 / 5Outstanding
"Awesome staff!"
Staff was exceptionally helpful. Can't say enough how great the service and staff members are
Genuine Hotels.com guest review
1 night family trip Mar 17, 2015
Keith
US
5.0 / 5Outstanding
"Clean Comfortable and Pet Friendly"
I stayed on business for 3 nights. The rooms were very clean,very well appointed. The pet area was large and had doggie bags. The hotel is careful to not allow loud pets to stay. The breakfast was excellent and they even provided Udis bagels for us gluten free folks. They snow plowed the parking lot every morning when it snowed. It was convenient to shopping and the fairgrounds. Really this was the nicest place I have stayed for under $200.00. I can highly recommend.
Genuine Expedia guest review
Other trip Mar 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Great snowy stay"
I was so happy to see the commputer center in the loby, I did not realize it was there until I saw someone using it, I had some documents that needed printed and mailed by a dead line and that saved the day. Thanks so much. Was snowed in and had to stay an extra day and the rate was awesome for the extra day too. I wish that the parking lot could have been plowed and de-iced a little too.
Genuine Hotels.com guest review
2 night business trip Feb 24, 2015
Saguache County DSS
US
5.0 / 5Outstanding
"Nice hotel"
I've stayed at this hotel a couple of times. The staff has always been pleasant, the rooms clean. The breakfast is good. Dakota has checked me in a couple of times and she is awesome! Very personable and professional. She new may name when I walked in the door. I am allergic to feathers and have to have all pillows and bedding removed from the room. She saw that I had a reservation and had everything prepared before I even got to the hotel. I repeat, she is awesome!
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
4.0 / 5Excellent
Easy access from the Interstate, quiet and comfortable. Diverse dinning locations close by.
Genuine Expedia guest review
Other trip Feb 1, 2015
A Traveler
US
3.0 / 5Good
"the staff was not very accommodating."
The hotel itself was very clean and fresh. However the beds were not very comfortable. I booked a double premium room but upon checking in we were facing the interstate which was a bit noisy. I inquired about switching to the other side of the hotel but was told since I booked w Expedia, I would need to cancel reservation and rebook? Not sure why they would not accommodate me as most hotels will if they are not at capacity regardless of who it's booked with.
Genuine Expedia guest review
Other trip Jan 30, 2015
amy
US
4.0 / 5Excellent
"In town for a competition"
Friendly staff, clean room but did not have a place to hang articles of clothing and we had items that needed to be hung rather than laid flat or folded.
Genuine Expedia guest review
Other trip Jan 26, 2015
Christine
US
3.0 / 5Good
"Freeway traffic noise"
Hotel staff were friendly and helpful. Hotel location was centralized to things in Castle Rock. Traffic noise from highway was too loud. Coffee in the breakfast bar was awful.
Genuine Expedia guest review
Other trip Jan 20, 2015
Ed
US
5.0 / 5Outstanding
"Nice"
Very nice hotel. My friend stayed in a suite and it was perfect for our small work group. My room was comfy, clean and quiet.
Genuine Hotels.com guest review
2 night business trip Jan 14, 2015
Coleen
US
5.0 / 5Outstanding
"Nice and comfortable"
Breakfast was hot and fresh, the room was clean and ready. The check in and check out process was easy. Will stay here again for my next trip.
Genuine Expedia guest review
Other trip Jan 14, 2015
Traveler
US
5.0 / 5Outstanding
"hotel showed me mercy when hotels.com failed me."
They more than made up for the nonrefundable reservation I made with hotels.com that couldn't be retrieved until the next day. Will stay again, but I won't book through hotels.com again!
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
Leanne
US
5.0 / 5Outstanding
"Home away from home."
Great room, spacious, clean; very comfortable beds and super comfy sheets, blanket, and pillows. Easy access to I-25 and downtown Castle Rock.
Genuine Expedia guest review
Other trip Dec 29, 2014
Sara
US
5.0 / 5Outstanding
"We'll go back."
Very Good!
Genuine Hotels.com guest review
4 night family trip Dec 11, 2014
A Traveler
US
3.0 / 5Good
Stayed here for two nights and upon returning to my room on the second evening found that my room had not been made up, i.e bed had not been made, towels not changed and trash cans not emptied. I was told housekeeping had left for the day and one of the other staff on duty made up the bed!!
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel at a reasonable rate"
This is one of the nicest Hotels I have ever stayed in. The people, the services and amenities and a real first class breakfast for free, not just an average continental breakfast but real fresh hot served sausage and eggs and plenty more to chose from ! This is definitely a 5 Star place I will use every time I travel in the future !!! Also an excellent location close to everything. Hats off to everyone involved at this establishment !!!
Genuine Expedia guest review
Other trip Nov 20, 2014
Joe
US
4.0 / 5Excellent
"Very nice staff."
The women at front desk. Not sure of her name. She had dark curly hair fairly tall was top notch. She made the experience better. I was traveling due to family problems and she was just lovely.
Genuine Expedia guest review
Other trip Nov 20, 2014
Kristen
US
4.0 / 5Excellent
"Great stay"
Great hotel, only problem was hot tub and pool were down for maintence while we were there
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"great hotel between airport and af academy"
had a great experience, great service , easy check in and check out
Genuine Expedia guest review
Other trip Nov 20, 2014
camille
US
3.0 / 5Good
"Colorado trip"
On Thursday the 30th the coke machine was out if coke I was told they would have someone fill it up. Also the safe did not work was told they would have it fix later that night when I return back it was not fixed and coke machine was not filled. I said something to the front desk about the coke machine she said she would make a note and have it filled. On Friday still no coke in the machine and I spoke to the maintenance man an he stated to me all of the safe do not work and the people at the front desk knew this. On Saturday and Sunday the coke macine still was not filled. I feel that they just told me what I wanted to hear instead of being honest. They say they are going to do something then do it and not say you are that does not go very well with me. Early morning there was doors slamming and alot of loud noise did not get to bed until late and was woke up early every morning. It was the maid service as well as the guest but more the maid service. I think they could had been more guiet and respectful to the guest. I dont think I will probably stay there again due to they could not be honest. I could have went to the store and brought some cokes but when you are told they are going to fill the machine then fill it.
Genuine Hotels.com guest review
4 night family trip Oct 29, 2014
Robin
US
5.0 / 5Outstanding
Hotel staff was very friendly. Room was clean and comfortable. The AC is a bit noisy when it cycles on/off but that is common in most hotels. The breakfast was much nicer that expected complete with eggs, sausage, waffles, etc...
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
US
3.0 / 5Good
Too hot in lobby and room; pool and hot tub broken 2 out of 3 days stayed
Genuine Expedia guest review
Other trip Nov 1, 2014
A Traveler
US
5.0 / 5Outstanding
"State Marching Band Competition"
Great stay. Friendly staff, comfortable bed and pillows, room was clean!!!
Genuine Hotels.com guest review
1 night family trip Oct 23, 2014
A Traveler
US
4.0 / 5Excellent
"Walking distance to the Rockyard"
Well, we had to drive to the event location @the Fairgrounds but we could walk to the brewpub for dinner, albeit on Industrial Way past construction sites.
Genuine Hotels.com guest review
2 night business trip Oct 20, 2014
A Traveler
US
3.0 / 5Good
"Not a great room."
While the front desk staff was very nice, the room itself was mediocre. There was a long black hair in the shower upon arrival; when we moved the couch to retrieve a lost ball, there were sunflower seed shells on the floor; the brown throw pillow on the bed was very dirty; and the room itself was dusty. We were not thrilled to have 2 toddlers in such a dirty room.
Genuine Hotels.com guest review
1 night family trip Oct 11, 2014
Matthew
US
1.0 / 5Poor
"Stay at Best Western Plus Castle Rock"
The sheets were dirty, the dirty towels were refolded so you couldn't tell they had been used until you went to use them. Found our self's making the bed after the clean sheets brought up to our room. Room smelled musty due to moldy AC coils. The hotel didn't show any true concerns since the room was booked through Hotels. Com. We were told by the hotel they would contact Hotels.com and get back with us. No word from either party!
Genuine Hotels.com guest review
2 night family trip Sep 23, 2014
L Weiter
US
4.0 / 5Excellent
"Very Nice Stay"
Staff was so nice and accommodating. Bathroom was nice and clean and had a tall shower head. Breakfast was delicious and had biscuits, gravy, sausage, eggs, waffles, and more.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice, quiet hotel"
The hotel was one of the best I have ever been to. The rooms were clean and very quiet. The staff was exceptional. Friendly and very helpful. I don't know if I will get back to this hotel, but if I was to that area I would book this hotel.
Genuine Expedia guest review
Other trip Sep 19, 2014
Mark
US
4.0 / 5Excellent
"Very convenient"
Close to highway. Very friendly staff, clean room and a decent breakfast.
Genuine Hotels.com guest review
1 night trip Sep 7, 2014
Lu Ann
US
5.0 / 5Outstanding
"Very good hotel in Castle Rock, stay here!"
Total & tasteful remodel, inside & out. Spacious room, very clean, nice helpful staff, big TV, useful desk & sitting area, comfortable bed, no problems at all. The large dresser seemed unnecessary but hey, I'm just trying to find something to complain about! Breakfast was pretty standard, but totally doable. It's a total no-brainer, I'd stay here again. A bonus for avian fans, we spotted a great horned owl flying around at night and hanging out on the portico roof. (There are bunnies on the property)
Genuine Expedia guest review
Other trip Aug 31, 2014
W
US
4.0 / 5Excellent
"Good place to stay between Denver and Pueblo"
We needed a half way between Boulder and Pueblo and this was the perfect location. Good price, friendly staff, room average good
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Convenient to Castle Rock Outlets"
With the exception of occasional slow Wi-Fi, this is a very clean and comfortable place to stay.
Genuine Hotels.com guest review
4 night trip Jul 28, 2014
A Traveler
US
4.0 / 5Excellent
"Good location"
The beds and pillows are not very comfortable. Everyone was very nice. The food in the morning was good, very well presented and food/drinks refilled promptly. The room was clean. Computer and printer available and helpful. Nice facility for exercise and swimming.
Genuine Hotels.com guest review
2 night trip Jul 18, 2014
A Traveler
US
4.0 / 5Excellent
"good quality for the money"
Hotel is clean and well kept. Staff are friendly. Would stay here again.
Genuine Hotels.com guest review
1 night trip Jun 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel!"
This was an amazing hotel...it was clean, great location and amazing staff.
Genuine Hotels.com guest review
1 night trip with friends Jun 23, 2014
Peggy
US
4.0 / 5Excellent
We stayed one night and would stay again. The breakfast buffet was good.
Genuine Expedia guest review
Other trip Jun 18, 2014
Joyce
US
4.0 / 5Excellent
"A good night stay"
Hotel in great shape, very clean and updated. Parking was a limited and the elevator was not marked from the hallway downstairs so the first time was hard to find. Staff was very friendly but one gripe was that when I asked one of the maids a question, the only answer was "no English".
Genuine Hotels.com guest review
3 night trip Jun 12, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews