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Hotel El Tucano Resort & Thermal Spa, Arenal Volcano Region

3.5 stars
7 km North from Central ParkCiudad Quesada, Aguas ZarcasAlajuelaCosta Rica, ‏‎800-491-6126
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Good3.5 / 5
  • I recive your confirmation. But when I arrived, nobody knows about it. The guard do not…Apr 26, 2016
  • Hotel is laid out well and looks great driving into the grounds. However, I was left…Jan 2, 2016
68See all 68 Hotels.com reviews
From 259 reviewsTripAdvisor Traveller Rating

Hotel El Tucano Resort & Thermal Spa, Arenal Volcano Region

Hotel Info: ‎866-539-8117‎

from $67
  • Deluxe Room
  • Junior Suite
  • Standard Room, 1 Double Bed
  • Standard Room
  • Master Suite
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 87 rooms

Arriving/leaving

  • Check-in time 2 PM-Noon
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • El Tucano
  • El Tucano Resort & Thermal Spa Costa Rica/San Carlos
  • El Tucano Resort & Thermal Hotel San Carlos
  • Hotel El Tucano Resort Thermal Spa
  • El Tucano Thermal Spa
  • El Tucano Thermal Spa Aguas Zarcas
  • Hotel El Tucano Resort & Thermal Spa
  • Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
  • El Tucano Resort And Thermal Spa
  • Occidental El Tucano Hotel
  • Occidental El Tucano Resort
  • Hotel El Tucano Resort Thermal Spa Aguas Zarcas

Policies

Children under 8 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Spa tub
Services
  • 24-hour front desk
  • Multilingual staff
Facilities
  • Garden
  • Picnic area

In the room

Home comforts
  • Ceiling fan
Freshen up
  • Private bathroom
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

The spa is open select days. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

La Foresta - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Hotel El Tucano Resort & Thermal Spa, Arenal Volcano Region’s small print

Also known as

  • El Tucano
  • El Tucano Resort & Thermal Spa Costa Rica/San Carlos
  • El Tucano Resort & Thermal Hotel San Carlos
  • Hotel El Tucano Resort Thermal Spa
  • El Tucano Thermal Spa
  • El Tucano Thermal Spa Aguas Zarcas
  • Hotel El Tucano Resort & Thermal Spa
  • Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
  • El Tucano Resort And Thermal Spa
  • Occidental El Tucano Hotel
  • Occidental El Tucano Resort
  • Hotel El Tucano Resort Thermal Spa Aguas Zarcas

Policies

Children under 8 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 68 reviews

Hotel El Tucano Resort & Thermal Spa, Arenal Volcano Region
Excellent4.0 / 5
Clean and nice, but out of the way
This was a really clean and nice hotel, but it was kind of out of the way. They have nice pools and hot springs and the free breakfast is pretty good. It isn't super fancy but it was a fine place to stay for a couple of nights.
2 night romance trip
Hotel El Tucano Resort & Thermal Spa, Arenal Volcano Region
Outstanding5.0 / 5
Awesome hotel
Great place
3 night romance trip
Hotel El Tucano Resort & Thermal Spa, Arenal Volcano Region
Excellent4.0 / 5
El Tucano
Very nice resort tucked away in the beautiful scenery of the Arenal area of Costa Rica. Security gate made it seem safer and the grounds were very clean. I only had a few issues (not major but significant nonetheless: 1) no internet access in your rooms, only in the lobby & pool/dining area, so for people traveling abroad, you had to huddle in the lobby to send get on wi-fi to send emails, pictures, make internet calls, etc. 2) the shower in our room was HUGE and I loved the size but the floor insode the shower was very slippery and if you are not careful, El Tucano, someone will fall and seriously hurt themselves. The non slip stickers could be your friend...
2 night family trip
Hotel El Tucano Resort & Thermal Spa, Arenal Volcano Region
Excellent4.0 / 5
Hotel Stay at El Tucano
There was noise of the air conditioning all night. Not all rooms were equipped with air conditioning. The pools were crowded.
3 night trip with friends
Hotel El Tucano Resort & Thermal Spa, Arenal Volcano Region
Outstanding5.0 / 5
Great mineral hot pools
The restaurant was good and reasonable. The mineral pools were wonderful therapy! A negative would be that there was no available grounded outlet in the room. I had to use an adaptor and plug it in in the bathroom.
1 night trip

See all reviews

Hotel El Tucano Resort & Thermal Spa, Arenal Volcano Region

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