"Worst Hotel I've Ever Stayed At"
This hotel is terrible. It looks nothing like the pictures. Rooms are extremely dated, beds are very hard, and the towels have a weird odor. The sheets and towels were all very hard and the room was poorly lit. While this hotel was on the cheaper side, I was not expecting it to be this bad. The vending machine on the seventh floor was out of order. […] Will not be staying at this hotel again. Read moreGenuine Expedia guest review
"A True surprise"
The hotel is perfectly situated by the Back Bay station, and sits within easy walking distance of the best of the Back Bay. Therefore, it was a really pleasant surprise to find a hotel so inexpensive in the area. Yes, it is old, but the rooms are pleasant and the staff are very good indeed. I would come back any time.Genuine Hotels.com guest review
"Convenient to Amtrak"
The best thing I can say is that the hotel is very close (one block) from the Back Bay train station (Amtrak). This hotel was likely a nice hotel at some point but it is very old and the maintenance is severely lacking with regards to the carpets, paint, doors, etc. The size of the room was a disappointment given that there was only about 2 feet on […] each side of bed and it was a double, not a queen. Even seemed like a small double. No microwave or fridge. The water pressure was terrible. I was on the top floor so that might have had an impact but it took about 3 minutes for water to warm up (never got real hot) and the water pressure got worse at times, likely from other people taking showers. The TV was about 19" or so, smaller than my computer monitor at home and it was sitting on a table that was lower than the bed so when you laid in the bed it was difficult to see the TV. I know that Boston is expensive but more should have been expected for this amount of money. No visible bar or restaurant at the property but there are some limited options within walking distance. I likely would choose another option in the future. Read moreGenuine Hotels.com guest review
Pretty tired and needs upgrades. Breakfast quite basic.Genuine Hotels.com guest review
The people at the reception very nice and helpful, even since the reservation. The hotel itself is nicely kept and very well located. Ufortunately the room service and the cleanliness could be much better. We stayed 3 nights. After the first night, when we returned to the hotel at night we found the bed done, but with the pillow left in the middle of […] the bed still there!! They just pulled the sheets and cover over! Which made us think if they had even aired the bed at all. The tub could have used some scrubbing also. It did not look clean. Read moreGenuine Hotels.com guest review
"Location location location"
Perfect location for getting around. Even though I live an hour and a half away, I needed a couple of days to relax and shop and dine without having go rush home. It was great to find an inexpensive and safe place! Thus us an older hotel without all the bells and whistles but the staff was very helpful and my queen room was large--compared to other […] big city hotels. I'll come back Read moreGenuine Hotels.com guest review
good for the value. needs update , pleasant staff. small roomsGenuine Hotels.com guest review
"Not fancy, but right in a great location"
The BCH was clean, if a little dated and small. BCH is right in the middle of the Back Bay area close to shops, restaurants and the Boston Commons. For the price, you cannot beat it! We enjoyed our stay tremendously!Genuine Hotels.com guest review
YOU PAY FOR WHAT YOU GET.THE FIRST NIGHT WAS NOT ONE OF THE BEST.THE BATHROOM WAS NOT CLEANED PROPERLY.THERE WAS A LUMP OF BLACK HAIR IN THE BATHROOM.I WAS LIKE EWWWWWWW.I ASKED TO SWITCH ROOM THE NEXT DAY AND I RECEIVED A MUCH BETTER ROOM WHICH I ENJOYED.I WOULD SUGGEST IF YOU ARE WORRIED ABOUT CLEANLINESS YOU NEED TO CHECK EVERYTHING IN YOUR ROOM […] BEFORE YOU STAY THERE.THE STAFF WAS FRIENDLY AND NICE TO ME.VERY QUIET PLACE AND CLOSE TO BACK BAY METRO STATION.I LOVED THE FLAT SCREEN TV AND THE WARM BED.THIS HOTEL IS A OLDER HOTEL AND NEED SOME MORE UPDATED FIXTURES. Read moreGenuine Hotels.com guest review
"Excellent Location, great staff"
Really enjoyed my stay here, close to everything. It's a basic room and bathroom but amazing price for the location. Hotel Staff were incredibly nice and helpful.Genuine Expedia guest review
"Good Location Near Copley Park"
Room was quiet, even facing a fairly busy street next to the John Hancock tower. Nothing fancy about the room, which was at the end of a hall. Continental breakfast was standard fare of fruit, cereal, juice, bagels, pastries, tea. A good value for someone like me who wants a good night of sleep, a handy location, and a bathroom that works. No frills […] and none expected. Read moreGenuine Expedia guest review
"Central Back Back Location"
Around the block from the Back Bay Station ($2.50) subway ride from the airport as well as the Copley Place mall, thus centrally located in a prime neighborhood location. Hotel meets the needs of basic rooms with a continental breakfast thus a good price compared to other fancier hotels in the neighborhood. Hotel is a 2-3 star due to the dated decor. […] Beware of the hot water...runs out early in the morning at prime times, so find an alternative time and all will be fine. Read moreGenuine Hotels.com guest review
Very good excellent valueGenuine Hotels.com guest review
"Great option for a fantastic location"
This hotel was a finding! The location is perfect, the fees are super cheap, considering, and the facilities and service make for a great stay.Genuine Expedia guest review
"Good location, okay condition"
We stayed here for a reasonable price and got to be in a great neighborhood. The hotel is close to Copley Square, Newbury Street, the Pru, and two T stops. Within a block of the entrance there were a plethora of shops, cafes, and restaurants. A less-than-ten minute walk takes you right to Boston Common and the surrounding area. Each day a selection […] of food trucks was parked directly across the street which made for a perfect snack. The hotel itself was in a passable condition, though is clearly a bit worn, and featured a fairly standard continental breakfast. The staff was friendly throughout the visit. Read moreGenuine Expedia guest review
Wonderful help both at front desk and general staff. Great location. Good value for the cost.Genuine Hotels.com guest review
"Great stay for the money."
We had a nice time. The room, specially the bathroom could do a bit updating. Some of the piping along the wall was rusty and the toilet was a bit scary at first. Overall it was a great location and breakfast was good. Bagels, snacks, coffee, and OJ.Genuine Hotels.com guest review
"Great for NYE"
Older building but kept up very well. Staff was exceptionally friendly and helpful. GREAT location for getting around in the city, right next to back bay station.Genuine Hotels.com guest review
"Great place to stay for the price"
The hotel was very nice. The staff were excellent. They know the surrounding area and were able to point us in the right direction for anything we were looking for-breakfast restaurant-not Starbucks or Dunkin Donuts. They were always pleasant and we never felt that we were imposing.Genuine Hotels.com guest review
Cheap. Dirty glasses dirty towels.Genuine Hotels.com guest review
The Location was perfect! around the corner was the metro rail and the trinity church is right is beautiful!! Which is right infront of the hotel. Great area! The only thing was the bathroom was a little outdated but no biggie.Genuine Expedia guest review
Last minute trip to Boston. Needed an inexpensive hotel near Copley place. Reviews mixed, so was slightly nervous when I ordered this hotel. Location was great. Hotel past its prime, but nice. Staff very nice and helpful. The bed was great, slept soundly. Bathroom slightly run down, but shower great, good water pressure and nice warm water. Complimentary […] breakfast just fine- bagels, bread and varied selection of pastries with good OJ and coffee. Read moreGenuine Expedia guest review
"Nice hotel, close to Trinity Church"
The hotel was a little hard to find, it could benefit from some larger signage. But the hotel was clean and in a good location. And breakfast was included!Genuine Expedia guest review
"Good price for what you get"
The hotel itself needs some updating--paint and such, and the towel rack was missing in the bathroom. The bathroom was SMALL, but functional. The bed was very comfortable and there was plenty of space in the closet and the drawers. There was a sofa and nice side chair with ottoman, and a desk with chair. TV was okay. The best part was the hotel staff. […] When a colleague needed to join me in my room, someone from the staff immediately replied to my inquiry to add another person by upgrading our room to a king junior suite for no additional charge, and the room had a comfortable pullout sofa for my friend. When I asked for a box to mail books from my conference the lady at the desk went out of her way to get me a perfect carton and added tape and a Sharpie. When we needed a cab on the last morning to go to the last day of our conference with our suitcases in tow, the desk clerk was happy to call a cab for us and make sure we got to it okay (it had to come around the corner because some work was being done on the hotel side street). The breakfast was basic but just right for me--a good bagel with cream cheese, piece of fresh fruit, milk, and a coffee in a nice setting. There was other food like cereal, pastries, and English muffins, which I did not have but I could have had. The hotel is a little hard to find if you don't do your homework to pinpoint it ahead of time, but it is very centrally located. I would stay here again for the great price. Read moreGenuine Expedia guest review
"Quiet, dated, but comfy & great value for location"
This little hole-in-the-wall hotel was quite nice for the cost. It's bathrooms are dated and services are minimal - but for a price you can't beat it was a quiet, safe and comfortable place to sleep and serve as home base so close to th eheart of the city. Literally 1 block from the beautiful Copley Square, Boston Public Library, Copley Place and the […] T (for quick & easy access around the city). Read moreGenuine Hotels.com guest review
1. having spoken to the Hotel to confirm my request for a King size room, and been told that it was booked, there was no king size available on arrival. the front desk said that they were fully booked and had been for weeks and nothing could be done. the attitude: take it or leave it. 2. the non king size room was cramped, musty, and appeared not to […] have been redone since the early 50's. Good view of the multi storey. 3. the entrance was difficult to find even for our taxi and required lugging four heavy cases up two flights of stairs.The foyer is like the inside of a grain silo. 4.We left on the following morning canceling our three more days and were pleased that the front desk this time - different person - was most apologetic. Thank you Kelly. Definitely a hotel of last resort. Read moreGenuine Expedia guest review
"Excellent service in a convenient location"
Everything about the Boston Common Hotel was excellent. The night before I arrived in Boston I had lodged in a quaint, comfortable New England inn, and was prepared to find the hotel in Boston simply standard. Instead, the reception clerk was friendly and efficient, the room was immaculate, the bed was seductive, and the continental breakfast was first-rate. […] And the price was very competitive. It put big national-chain hotels to shame! Read moreGenuine Hotels.com guest review
"Close to trains to get around"
Stay was ok, Had an average complimentary breakfast in sufficient quantity but did not have bananas in fruit bowl only pears, oranges and apples. Hotel staff answered questions nicely. Room was ok but silverfish in bathroom. TV doesn't have pay movies.Genuine Hotels.com guest review
However, the rooms need some update. Carpet is to old, deteriorated and with stains . The room doesn't have a table which is a problem when you are in a business trip and have to work and carry a lot of papers. Location is great and breakfast is very appropriate fro price valueGenuine Hotels.com guest review
"You can't beat the location"
You can't beat the location...or the price when staying in Boston. Hotel room and common areas were clean and neat. If you're planning to stay in Boston to visit the sights and need a comfortable and affordable place to stay, this is your place. If you're looking to stay in your room all day, order from room service and watch movies on TV, stay somewhere […] else. Read moreGenuine Hotels.com guest review
"Great location, dirty room"
The location was great but our room was disgusting. I am not picky by any means but there were little hairs all over the sheets(not from somebody's head). The shower was moldy and dirty and the toilet was still dirty.Genuine Hotels.com guest review
Excellent location. Guest rooms are very worn. They need to be renovated. Staff very pleasant and helpful.Genuine Hotels.com guest review
"Decent for budget."
The hotel was nothing special. The staff is nice but the rooms need upgrades! It isn't bad and the price is low for the area. It is within walking distance of Copley Square and if you are just visiting that area and take public transportation than it works. The room was really the only disappointment.Genuine Hotels.com guest review
"Really old hotel"
This hotel is very old and need refurbishing. Beyond that our stay was pleasent. The staff was great. The room was quiet and comfortable.Genuine Expedia guest review
"Perfect for what we were doing"
We stayed overnight to attend a concert at Symphony Hall then planned to walk to the Public Gardens, Boston Common and New England Aquarium the next morning. This location was perfect for ease of getting around and having the T stop right around the corner was also convenient. The room was small but certainly adequate (we don't require bells and whistles) […] and the bathroom and shower area enormous - maybe because we were given a handicap accessible room. The place was spotless and the bed extremely comfortable. The reception staff were very helpful and pleasant and the lobby area quite lovely and welcoming. The continental breakfast offerings were fine with the choice to eat in the sunny solarium or in an enclosed space. We parked at the parking lot across the street. If the hotel had not offered a discount on parking ($27 for 24 hours with their validation of the parking ticket) the rate would have been $61, a ridiculous amount. Read moreGenuine Expedia guest review
"Weary And Worn"
The Boston Common Hotel is more than a little weary, worn, and ragged around the edges. The bathroom and room are about thirty years behind the curve and are in need of serious renovation. The television, not a slim, flat-screen HD model, needs to be replaced, too. What's good about the BCH is location, location, location. The property is a block from […] Trinity Place, the Prudential Center, and fashionable Newbury Street. Hotels in Boston are expensive. BCH offers [reasonably] affordable accommodations. Read moreGenuine Expedia guest review
"Boston Common Hotel Stay"
Arrived at hotel late on a Weds evening. Greeted by friendly hotel staff and assigned to a room quickly. Staff provided good directions to local places to eat w/in walking distance. Areas was safe for night time walking. Had beautiful weather for 4 days in Boston before leaving on a cruise to Canada & back. Enjoyed the historical sights of Boston. Hotel […] was located downtown w/in a block of Copley Square and w/in a short walk to getting on the Freedom Trail. Hotel also has a well stocked continental breakfast area. Seating in glass enclosed patio area was very nice. Read moreGenuine Expedia guest review
A terrific older hotel. The rooms are a little small, but the property is well maintained, the staff was friendly and helpful, and the location convenient to all of Boston.Genuine Hotels.com guest review
The staff were wonderful and so was the town car driver who took me to the airport. But the hotel is dumpy. No Internet in rooms.Genuine Expedia guest review
"Everyone went out of their way to assist me."
My experience in Boston was great and not so great, ( my fault ), but I made the most of it and had a good time. I am a visual artist. I lost my charger so I was unable to photograph, but as I stated I have a photographic memory, did sketches, and plan on taking mental notes. I did do sketches in the museums. The only let down was this: I thought Revere […] Beach would be really ' ocean like,' with rolling waves and such. It was just a beach! When my son picked me up at the airport I said it was just a beach, and he replied " I knew this, but I figured you knew what you were doing." I laughed and made the most of it. Read moreGenuine Expedia guest review
"Wonderful First Visit to Boston"
Got off the train and walked right to the hotel (though a bit hidden entrance needs to be lit up or arrow on sign). Friendly and great staff greet you. Had room on corner of 8th floor overlooking the city (Prudential Bldg out one window and Trinity Sqr. out other) fabulous view. Room perfect for our needs and comfortable - excellent for the money. The […] only thing that was disappointing was the breakfast buffet - toaster didn't work and fare was standard, nothing great and nothing for gluten free. We found plenty wandering through Boston though which is what we came for. Love the convenience to train and subway at this affordable and comfortable hotel. Read moreGenuine Expedia guest review
Room was much too small, bathroom door would not close, mold on inside of shower curtain. After talking to front desk, they moved us to another room- it was better. This Hotel needs renovation. The staff was not friendly (everyone else we came in contact with during our Boston trip was very friendly).Genuine Expedia guest review
I loved the location. I walked around town during the day and thoroughly enjoyed my stay. Boston is a beautiful, historic place. The rates were incredible compared to other hotels in the downtown area.Genuine Hotels.com guest review
Room was a little small but considering we were only in the room to sleep & shower it was certainly liveableGenuine Hotels.com guest review
"Good location, safe & adequate"
We really only used our room to sleep & shower as we were on the go all day. We appreciated the breakfast that was included in the fee. The rooms could be a bit updated & we found the mattress a bit too firm. The staff was very pleasant & the entire facility seemed quite clean. All in all it worked well for our needs.Genuine Expedia guest review
"very comfie place nice and quiet and clean"
close to every thing took all kinds of tours in two days close to all tour operations easy walk to every thing took my grandaughter with me we had a wonderful time in the cityGenuine Expedia guest review
We were extremely happy with the hotel. The desk clerk Kelley was really wonderful and upgraded us which was an added plus. Would definately stay there again. The location was greatGenuine Hotels.com guest review
"Clean, comfortable, quiet"
An unobtrusive hotel that is clean, comfortable and quiet. Staff is pleasant and friendly. The hotel has some wear and tear (hard to avoid given it's venerable age), but it's spotless and comfortable. The rooms sport some lovely watercolors, the mattress was comfortable - neither too hard nor too soft.Genuine Hotels.com guest review
"Boston Common Hotel"
Rude reception and dingy hotel...The only positive was location. oh and complimentary wifi, NOGenuine Expedia guest review
"Not a bad place and close to everything"
Close to everything but staff appeared to be a little inexperienced. Put in a wake up call and never got it. Staff not really knowledgeable about excursions. They try to help when asked but again inexperience showsGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )