Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Not very impressed...one good thing (free breakfast).Genuine Hotels.com guest review
"Small room, mildew smell"
I was very happy to get the room, although it was SO SMALL... Also a mildew smell grew stronger with the heat and I could not open the window. But thanks for the polite service otherwise and the great rate. You overall do a good job.Genuine Hotels.com guest review
"very friendly service"
The hotel is easy to miss because it has a very small sign. One cab I took had no idea where it was, though it's on Copley Square. The location was wonderful with very easy access to 2 T lines. The staff was extremely helpful with directions to everywhere that I wanted to go. The room was small with no frills, but had all the basic necessities, even […] an iron and ironing board. I didn't like the push button type faucets on the bathroom sink because it was hard to control the flow of water and there was no stopper in the sink. The daily cleaning service didn't wipe off my sink or empty the ice bucket, but otherwise everything was fine. I thought the price was expensive but it was comparable to other hotels that I looked at in Boston. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good location, mediocre quality."
The hotel is in a great location, 1-2 min walk to Newbury, Copley, Prudential, etc. The continental breakfast was better than I expected. The bathroom in my room, however, was another story. The shower/tub was missing paint chips and did not drain very quickly. Yuck. You can see into the adjacent bathroom through the vent without even trying to look. […] Creepy. The doors are so thin that I could clearly hear the lyrics to "You Got It Bad" being sung in the shower across the hall from me. Overall, I probably wouldn't stay there again unless there was a nicer room available. Read moreGenuine Hotels.com guest review
"Convenient Location"
Hotel/ room was very bare bones, but if you just need a place to crash in a very convenient location, this place does the trick.Genuine Hotels.com guest review
"Not Happy!"
Well, it's a convenient location. It's hard to find as the main entrance as it is not really well marked. It's relatively quiet for downtown Boston. The problem is that the Hotel is aging and the maintenance does not keep up and they don't have staff on site. They are dreadfully understaffed in the off-hours. I got locked out of my room because of deferred […] maintenance. The electronic door no longer worked. There was nobody to talk to in management although the desk staff was quite nice. They had absolutely zero staff on site off-hours. They had to call in some from a "sister" hotel which took a while. So over an hour later they determine that it is the batteries in the door! WHAT? When do you change them? When they wear out? I got nothing for being out of my room for over an hour! DO NOT BOOK! Read moreGenuine Expedia guest review
"better value than expected"
Fine older hotel. Room was updated and nice. Quiet dead end street, but one has to look hard to find the entrance on the little street. Very good location for the quick vacation we had planned, almost across the street from Trinity Church and a quick walk to the Public Gardens.Genuine Expedia guest review
"the location is the best"
goodGenuine Hotels.com guest review
very helpful staff, comfortable and convenientGenuine Hotels.com guest review
Very clean, cozy room! Convenient location!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"The Boston Common Hotel was terrible"
I don't know where to start. This hotel is located very close to the Hynes convention center. This made for a very short walk. Unfortunetly there is no parking besides a garage that is across the street of the smallest door for a hotel ever. I had the worst time actually finding the hotel. The parking was something that I wasnt expecting to have to […] pay for but since the only parking was in thr garage it cost me 23 dollars with a stay per the desk. When I finally got in the hotel room was 9 feet by 9 feet. The temperature wouldnt go down past 80 even at the coolest. The bathroom towels had previous blood stains on one of them and the rest had little various stains on them. This was the worst experience I have ever had at a hotel. I would never suggest room 601 at the hotel ever. Read moreGenuine Hotels.com guest review
"Done"
CompletedGenuine Hotels.com guest review
"Very Adequate"
This is an older hotel with all the shortcomings that come with that. But it is an excellent location in Back Bay area! Very easy to get to by subway. Rooms are small, bathroom old, but everything worked. As long as you know it's an old hotel you will be satisfied.The continental breakfast and room WiFi were good. I stayed here to run in the Boston […] Marathon, and hotel was two blocks from finish line! Plus they started breakfast at 5:15 AM specially for us runners which was appreciated!! Read moreGenuine Hotels.com guest review
The room desperately needed a paint job. Scuff marks, chipped corners and generally dingy. The bathroom sink & shower drain stopped up causing the shower to overflow into he bathroom and the sink to take hours to drain. When called, the staff said they would send up a maintenance person. It wasn't until 10:30 the next night when I brushed my teeth an […] the sink stopped up that a rep. From the hotel came up with security who demanded to be let in as well that i was offered a different room, which I declined at that hour for the night before I left. At the rate that is unacceptable. Read moreGenuine Hotels.com guest review
"Bad hotel, great location."
We were expecting a lot more from this place for the price. The location is great, and there's lots to eat and see within walking distance. However, everything else made us pretty annoyed. I'm a hardy traveler. I've been perfectly happy staying at hotels that obviously had roaches as long as I couldn't see them and the price was low. But for the price, […] this place disappointed on every level. The room was tiny, only about 10x10 (plus bathroom). The bed and pillows were the worst I've slept on in a long time. I woke up sore every morning. The view from the window was of a parking garage about 1.5 feet away, that blocked out almost all light/sky. Oh, and the window was sealed shut so our only air circulation was the tiny 1 square foot bathroom...hatch. It's really hard to have a romantic vacation when you can't ventilate stinky traveler's socks, and...well, toilet smells. Furthermore, the bed only had a sheet and a comforter, so we were often cold at night. On the last day, we finally saw the other two blankets crumpled up underneath the bed, still tucked into the mattress. Which suggested to us that our sheets weren't cleaned before we arrived, a suspicion that seemed to be confirmed by the presence of a handful of Raisinets we found behind the bed. The free wi-fi was good though, and the continental breakfast was pretty standard. Again, without considering the price, the hotel is fine. It's in a good area, with decent staff, and it's functional overall as a homebase while traveling. But it's an embarrassment for what we paid. Read moreGenuine Hotels.com guest review
"it is what"
It is...Genuine Hotels.com guest review
"Conference"
There were 3 that stayed and all thought it was a nice place to stayGenuine Expedia guest review
"The lobby seemed nice....."
....but the room was much different. Walls and floors were stained and marred. The shower curtain seams were coated in soap scum and mold. And, duct tape was used to cover missing tiles on the shower wall. I have paid a forth of the room rate for nicer hotels (however, those hotels were not in Boston). I am kicking myself for missing my conference's […] group rate at the Marriott. Compared to the rates of other hotels in this area of Boston, it was cheap and close. My advice is to stay somewhere else and ride the train. Read moreGenuine Hotels.com guest review
"Very Sweet Little Hotel"
I liked that it was a small, boutique-feeling hotel that was very near Copley Sq & Back Bay but it was quiet since it was on a side street. The free breakfast provided was in a nice sunny atrium, or there's also a Dunkin' Donuts right on the same block. The staff was the real standout-- Richie helped with my bags, the front desk was also very helpful. I […] would stay here again, but I've heard that it's being flipped into condos next year, which would be a real shame. Read moreGenuine Hotels.com guest review
"Pleasant Hotel, Excellent Location"
Excellent location in Back Bay with about 5-10 mnute walk to Restaurants, Shops, Bars, etc.....Boston is easy to get around on foot so the location is ideal....I walked to the North End in about 40 minutes for great pizza....totally worth it (Ernesto's). Front Desk staff was very helpful and cordial, and to boot there is a great little health club (Boston […] Fitcorp) literally one block away and only costs $10 bucks w/ room key. Fenway is only about 15 minutesRoom was on the small side but if you're just there on business or quick visit and you plan to only sleep in your room then it is ideal. Continental breakfast had cereal, coffee, toast, juice, and fruit....nothing fancy but enough to get you started for the day....oh yea....FREE Wifi! Read moreGenuine Expedia guest review
"Decent, but would not book again."
At first we were put into a handicap room. I called to the front desk because my boyfriend and I are both over six feet tall and the room was not comfortable to us. They quickly switched us to another room. I was very grateful for that. You can tell this is an older hotel because there are scuff marks on most walls and very outdated bathrooms. It was […] very convenient to the orange and green line, which was a plus. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location and a very good deal"
One could not ask for a better location. I thought that it was an excellent deal for the money. It was not the most luxurious room, but then I did not expect one.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good hotel if you just need a place to sleep."
Let's face it, it's boston and over $100 a night just isn't feasible or realistic for most of us. The most important things to me are: location, staff, linens, and bathroom. Location was perfect, just around the corner from the T station, within (safe) walking distance of shops, a mall, and restaurants. There is someone at the desk 24 hrs and they were […] all extrememly nice and helpful. Bath and body works amenities and the bathroom was clean and in good repair as were the linens. The room was small and the appliances could use an update as well as a good coat of paint on the walls, but my overall experience was pleasant. Our closet door had been scratched badly by the lock on the entry door and the walls had obivious dings and scraps from luggage etc, but the asthetics aren't as important to me. Good value for the neighborhood, perfect for just my boyfriend and I's weekend trip, and I'd stay there again if I couldn't find a better deal somewhere else. Read moreGenuine Hotels.com guest review
"Boston Common Hotel & Conference Center"
Good location, very small room. Breakfast was uneventful very light. Coffee juice and some or a few muffins. Not well maintained. Location to city and transportation very good.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Disappointing"
The front desk personnel lacked in hospitality, something basic in a hotel business. The bathroom needs much updating. It takes a while for the water in my shower tub to drain, plus the drain did not have a cover. However, if one only needs a place to sleep and shower, and is looking for "bang for your buck" accommodations in a great city like Boston, […] this is an option. Read moreGenuine Expedia guest review
"nice place"
its very convenience, and you can take subway nearby, the room is cosy.Genuine Hotels.com guest review
"Wonderful small hotel in the middle of Boston."
If this were in Paris I would give it 3 stars as modern version of a pension. This is a small hotel with European sized rooms (small), "continental" breakfast, and very nice but limited staff. Unlike its equivalents in London, Paris, Basel or Rome, this pension is fully modernized .. the rooms are small but newly remodeled, a real elevatorm free wifi […] and nice people. Parking is in a public facility immediately next door, BUT, there is free overnight parking) until 8 AM ... so (with advice of the staff, we only paid a garage fee ($19) for one night of the four we were there. The only other negative is signage. Trinity is a stub of a street, this and the garage are all that are there ... and the sign for the hotel is about as large as s large serving tray. The entrance, again pension style .. is miniscule .. a few stairs, a small door. WE SHALL RETURN! Read moreGenuine Hotels.com guest review
Very convenient location. Friendly, helpful staff.Genuine Hotels.com guest review
"Dont stay here unless you absolutely have to!!!!!"
Great Location, however, the room was dirty and very small with a view of a wall of the parking garage next door. The rate was outrageous for the lack of amenities and size of the room. The bed was very hard, dingy comforter on the bed and the electronics need to be updated ( the room had a tubed television. I usually stay at the Westin Copley square, […] which was sold out on New Years Eve, and my only available option was the Boston Common Hotel & Conference Hotel, needless to say I was very disappointed and will NEVER stay there again. Read moreGenuine Hotels.com guest review
Overall the location of the hotel is fantastic it is within proximity of Copley Square with easy access to transportation and all surrounding sights. Also the staff of the hotel is very professional and helpful. For example, I asked to changed room because it was very dirty and the staff was very helpful and apologetic and did not hesitate to assist. […] The rooms are somewhat comfortable but the bathrooms are deportable. The inside shower curtain appear to have fungus all over and as if it has never been washed or changed. The bath tub was repulsive and ghastly. However, rated as a 2* I would stay at this hotel again because of the location. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"too fragrant"
The hotel was in a good location and comfortable. Unfortunately they use a lot of fragrant cleaners throughout the hotel and I actually got a migraine from this for two days that I was there on vacation.Genuine Expedia guest review
"Not Grand but a Nice Alternative"
This little place is not actually little at all, except compared to the giant hotels across the street. It's sandwiched between a parking garage and some other stuff in a tiny side street just around the corner from Back Bay station. The John Hancock seems like a place that is a few years past its prime, but still doing ok: The entrance features a grand […] foyer ... and a funky smell of some kind. Perhaps the carpet in the hallway could be a bit less shabby, but how important is the carpet in the hallway? The room was perfectly comfortable, although the plumbing is quite noisy. And the wireless internet was complimentary, but pretty iffy on the 6th floor, which was frustrating. I stayed here in order to avoid paying for the fancy place across the street where my conference was taking place. It was still a big-city rate, but about half of its neighbors. The John Hancock is literally less than a 5-minute walk from Bay Back station, the giant Prudential Center mall, Copley Square, the public library and many other places I didn't have time to visit. In summary, the place grew on me over the course of 5 days and I can recommend it to you if you don't require a nice view or corporate service. (The employees were very nice here, too.) Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"OK Hotel"
The hotel is in a central location - even if the entrance is hidden up a side road. This is really a conference center and is ok for tourists but it has no comfy lounge or bar area to hang out in and the breakfast space is pretty sparse. Internet connections are weak tooGenuine Hotels.com guest review
"John Hancock Hotel - Not as portrayed"
The first night was a disaster. They put me in a room that was so small and c ramped I could touch the door of the bathroom with my foot from my "single" bed. The only chair in the room had a massive grease stain and there was no place to set up my computer or even plug it in. After complaining, loudly, I was moved to a better room, larger with separate […] desk and chair and I could plug in my computer. This is a one star or even lower hotel. Rate was good. Accomodations left a lot to be desired. One plus, the staff was very accomodating and did the best they could with what little they had. Read moreGenuine Hotels.com guest review
the price was good for a Boston hotel. It is older but it's location is good.Genuine Hotels.com guest review
"Not bad for the location & price."
The John Hancock is very conveniently located near the Prudential Center, Newbury St, and the Commons. The rooms were small but clean. My only conplaint is that they do not have their own parking facility. You must pay an arm and a leg to use the public garage next door, and you cannot go in and out (you must pay each time). On street parking/meters […] is difficult. Read moreGenuine Expedia guest review
"GOOD LOCATION /BAD HOTEL"
GREAT LOCATION. FIRST THREE NIGHTS WE WERE IN A HANDICAP ROOM WHICH WAS VERY SMALL AND THE WATER PRESSURE IN THE SHOWER WAS SO LOW THAT IT TOOK 10 MINUTES TO RINSE THE SOAP OUT OF MY HAIR. THE STAFF COULD NOT MOVE US TILL THE 4TH NIGHT TO ANOTHER ROOM. THAT ROOM WAS TWICE AS BIG WITH GREAT WATER PRESSURE. MY RATINGS WOULD HAVE BEEN HIGHER IF WE HAD […] THE SECOND ROOM THE WHOLE STAY. HOTEL WAS OLD AND NEEDED PAINT. HALF THE HOTEL STAFF WERE NOT VERY HELFUL AND DID NOT SEEM TO LIKE THEIR JOBS. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Inexpensive option for downtown Boston"
Boston is very expensive. If you want a hotel in a good location within walking distance of attractions, you'll have to shell out some bucks! If you're willing to give up some luxury, this place is a good trade-off and a good value. It's within walking distance of most things. We used it as a base for walking the freedom trail and going to Cheers. The […] room itself was kind of old, but acceptable; as long as you don't have high standards. The lobby was nice.. had an old and classy feel to it.. too bad the rooms don't match.. they could use some serious updating. The free continental breakfast was nice. Parking is additional and also not cheap.. expect to pay ~$20 - $30 per day at the garage across the street; and expect to walk a ways with your luggage to get to your room. But overall, a good place to stay if you're looking for a trade-off; keeping good location and lower cost. Read moreGenuine Hotels.com guest review
"John Hancock Hotel - great location!"
While this hotel is a bit worn but very clean and the staff was freindly. The location near Copley Square is very convenient. I was there alone on business and the rooms and bathrooms are very small so it might be a bit cramped for a couple. I wouls stay there again.Genuine Hotels.com guest review
"good location"
Hotel was in great location. Nice lobby and nice staff. The room was disappointing. The walls were scuffed and beat up really bad. Bedspreads were old, faded and worn out. Overall, for price we got we dealt with condition of room because of the location.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Never again"
The rooms were SMALL and dirtyGenuine Hotels.com guest review
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