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"close to all must-see sights, great value!"Reviewed by a Hotels.com guest on May 2, 2012
When I booked this hotel, I didn't expect a whole lot from this hotel because it was so cheap. But after staying there for the entirety of my trip, I have to say that it was the best value for my buck. The hotel is conveniently located in District 1 right next to Binh Thanh Market. It's location makes it convenient to walk to all the tourist sites such as he War Museum and the Reunification center. The service was great and I would defiitely stay there the next time I go.
"Would try them again, but need some improvements."Reviewed by a Hotels.com guest on May 2, 2012
Rooms are very nice and roomy, and good location. They could improve on their service and maintenance. The phone did not work in my colleague's room which was inconvenient for wake up calls, etc. My room had the vanity light burned out. Also, had trouble with my key card and they were very slow in responding. Breakfast was okay, but had much better at other hotel we stayed at earlier in our stay. I do like their rooms so would probably give them another chance and hope that the service/maintenance issues were a one time thing.
"Good hotel"Reviewed by a Hotels.com guest on Apr 30, 2012
I like the hotel. Breakfast was good . Had some new dishes everyday. The hotel was convenient to all. Fleas market is only two blocks away . Good to by some souvenir t-shirts. Make sure you bargain, t-shirt average price is 90 dong. The foot massage was good. You can print your email at the business computer and pick it up at the receptionist desk. The only thing is that they could not scan my document but that is a lot to ask for. Overall, I like it and would stay here again.
"Central Location and Good Price"Reviewed by a Hotels.com guest on Apr 25, 2012
It was a great value given the price and condition of the hotel. The hotel is quite small, but it is very clean. Staff is very friendly and willing to help. Very close to Ben Thanh Market, only a few blocks away.
"First hotel"Reviewed by a Hotels.com guest on Apr 24, 2012
Very nice hotel.
Location.
Located in Ho Chi Minh City (District 1 - Dong Khoi), Sheraton Saigon Hotel And Towers is close to Opera House, Ho Chi Minh City Hall, and Ho Chi Minh City Museum. Also nearby are Saigon Central Post Office and Saigon Notre-Dame Basilica.
Hotel Features.
Sheraton Saigon Hotel And Towers has a full-service spa, an outdoor pool, and a spa tub. High-speed (wired) Internet access is available in public areas (surcharges apply). Business amenities at this 5-star property include a business center, small meeting rooms, and limo/town car service. The hotel offers 3 restaurants along with a coffee shop/café, 2 bars/lounges, and a poolside bar. The staff can arrange tour/ticket assistance, wedding services, and tour assistance. Additional amenities include a casino, a nightclub, and a fitness facility. For a surcharge, guests receive transportation including a roundtrip airport shuttle (available on request) and a train station pick-up service. Onsite parking is offered for a surcharge.
Guestrooms.
Rooms have city views. The 470 air-conditioned guestrooms at Sheraton Saigon Hotel And Towers include minibars and safes. Beds have down comforters and premium bedding. For a surcharge, guests can use the in-room wired high-speed Internet access. Rooms are equipped with LCD televisions with premium cable channels and free movie channels. All accommodations provide desks, complimentary newspapers, and phones. Bathrooms offer separate bathtubs and showers, bathrobes, makeup/shaving mirrors, and hair dryers.
All units feature refrigerators, coffee/tea makers, and complimentary bottled water. Additional amenities include slippers and irons/ironing boards. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Turndown service is offered nightly and housekeeping is available daily. Renovation of all guestrooms was completed in May 2008.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Signature Restaurant - Overlooking the city, this restaurant serves dinner only.
Saigon Cafe - This restaurant serves breakfast, lunch, dinner, and brunch.
Li Bai Chinese Restaurant - This restaurant serves lunch and dinner.
24-hour room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Clean, new and good location in city"
The hotel looks fairly new. Grand entrance. Needs a lot of service improvements. If view is important to you, make sure you ask for that prior to check-in. They will charge rediculously if you decide to change room. Actually, everything is extra charge. Overall, being in several hotels in Saigon for my recent stayed, this hotel is overpriced and not […] a 5 star hotel service. Read more
The hotel was excellent - service, restaurant, location. I would certainly recommend it to other travelers. The prices of the rooms and the breakfast buffet could be more reasonable. Enjoyed our stay. Good introduction to Vietnam.
"Sheraton Siagon"
I look forward to returning again to SSH&T.
"Outstanding Hotel"
We were here for 2 nights at grand tower studio. It was beautiful. There isn't anything to complaint about this hotel from private check-in to the food and to the spa. Before heading to Nha Trang for 2 nights, we booked this hotel again because they would let us check in early when we came back. Guess what they did for us. They gave us an executive […] room. We couldn't be more happy. The room was huge with separate living room. Don't forget the spa, I had a massage everyday because the price was so reasonable. Read more
"Sheraton Saigon"
A brilliant hotel with excellent facilities. Service of staff was superb: professional, caring, friendly, polite.
"A nice stay at a high end hotel"
Our plane was delayed, so we arrived one day late. We could not change our reservation, so we lost one night at the hotel. The staff in the description were correct, but not very accommodating. And there were a soft smell from the carpet. The rest of the staff were really nice and friendly.
This guest did not leave a comment.
部屋、サービス、立地、安心感ともにさすが5つ星と満足しており、バーも気持ちの良い態度で良かったのだがレストランでの接客態度が悪く嫌な思いをした。5つ星のホテルなのだからもう少し臨機応変な接客姿勢、態度が必要。少なくともレストランにはもう二度と立ち寄りたくない。残念ですね。
"どこにも 灰皿が・・・・"
この時代に、5つ星のホテルのロビーやエレべーターホールなどに灰皿が置いてあることに驚いた。 また、レセプションと切り分けも無く、同じ空間となっているラウンジで 煙草を吸っている人がいた。 近代的な最先端のホテルに見えて やっていることは古代だったことに残念だった。 いくら路上で吸っている現地の人がいようとホテルの中では異空間を味わいたかった。
"シェラトン サイゴン ー立地最高"
１泊しかしてませんが、最高にリラックスできました。 サービスはやはり最高レベル。（英語でのコミュニケーションが前提。日本語はなせそうな感じは無かったので。） ただ、やはり料金は・・・・ 一般人には、ちと厳しかったです（笑）
"Sheraton Hotel Saigon"
Fantastiskt bra läge. Fantastiskt hotell med alla faciliteter. Toppen
"やや英語力に問題がある"
そんなに難しいことを言っているわけではないのに こちらの意志が伝わらないことが多い。 日本人のスタッフとも会話できましたが、彼女も ベトナム現地人に意志を伝えることは難しいと 言っていました。 また、クラブラウンジの食事、アルコール飲み物に ついてはpoorであったと思います。この内容でしたら 下位の階のレストランやbarを活用した方がよかった かと感じました。
This guest did not leave a comment.
"Hotell i HCM City - perfekt beliggenhet"
Dette hotellet var veldig flott og hadde en perfekt beliggenhet! Eneste minus var at betjeningen var litt småsure og prøvde å presse oss for å oppgradere rommet da vi kom litt tidligere enn innsjekkingstidspunktet. Men alt i alt, et veldig bra hotell til en god pris!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
