"Good hotel for family with more than 4 persons"
Easy accessible to down town shopping areasGenuine Expedia guest review
"Dated 1980s hotel"
Hotel is definitely not a 4 star establishment. I am sure it was back in the 80s when it was first built. Communal areas such as the lobby, pool area and hallways were very large and luxurious. The same cannot be said of the rooms which were cramped and old fashioned. We had a deluxe suite in the Prince Suite/tower. I think a regular room would have […] been better. Also NO WIFI in our room!! The router wouldn't French us!!! And on arrival our room electricity key didn't work which took 30 mins to fix. The hotel suite next to ours was also out of action, with a towel under the door frame gap, perhaps being fumigated?? Lastly, check out chaos sigh no order and about 30 people trying to check out at the same time. Will not be recommending this hotel. Read moreGenuine Hotels.com guest review
"Prince Palace Stay"
Prince Palace is located at Bobae area and most taxi drivers know the location especially if you tell them Bobae Tower.This is the second time my family booked a suite with two bedrooms and the price is very reasonable with breakfast. The beds are quite big and i think can sleep more than 4 persons. The wholesale market is just beside and you can get […] clothing cheap. Morning, the place is packed with stalls selling everything. The wholesale fruits market is just across the street.Travelling is quite convenient too - by taxi or river boat just beside the hotel. It costs only 10 Baht to Pratunam by boat which takes less than 7 mins and I think it's the best way to avoid traffic jam. This hotel is so big and you can find them hosting events at their convention room almost weekly. The taxi drivers always quote fixed rate unless you ask for meter. If you are in group of fours, 100 Baht can take you from Prince palace to Chachuchak, MBK, though its cost less than that by meter. At the Airport, you can go to counter that offer taxi by meter, the driver will add 50 Baht and toll charges to the meter charge. If you are using smartphone, you can buy the happy tourist prepaid card at 299 baht for 7-day unlimited internet and 100 bahts free call. Platinum mall at Pratunam is very popular for shopping. Happy holiday! Read moreGenuine Hotels.com guest review
"Big Pool but out of the way"
This hotel caters fro a lot of Russian and Chinese Tourists. It has big rooms, small bathrooms and a great big pool. For transport taxis are a must as it is not on the train routes and the klong boat is your only other option. All up it does represent value, but you have to spend the savings on taxis.Genuine Hotels.com guest review
"Amazing hotel - very good value for money"
We spent one night at the Prince Palace Hotel - we arrived fairly late at night so did not get an opportunity to explore the local area much, but we were very impressed with this hotel. The hotel itself is huge, it is very easy to get lost as the hotel is spread across three towers with 30+ floors. There were lots of staff on hand who were very helpful. […] The room itself was very spacious clean and in very good condition - this hotel was excellent value for money, lovely views over Bangkok and lovely swimming pool area - would definately visit again Read moreGenuine Expedia guest review
This hotel was strategically located with all the great places to visit.Only the service and the staffs were a big disappointment including the hotel room. i was entertained by a rude manager during check in, so arrogant staff. First nite was a disaster as the airconditioning unit was not working well, the room was too hot. the staff dont know how to […] settle the problem as i was having difficulty explaining as there were no staff who can speak english well. Only when i requested for a transfer then only the problem was solved. The breakfast selection were the same everyday. Water pressure is not good and the heater is not working well. The only good in this hotel is the location and very near to the shopping area which you can get a good bargain. If you are looking for a place to stay s near shopping/wholesaler area and not expecting a good quality customer service then this hotel is good for you, Read moreGenuine Hotels.com guest review
"Good hotel for the price"
It's a good hotel but could be much better with some upgrades. The rooms are clean and washroom is excellent but new furniture, especially carpeting, would go a long way. The controls inside the room are outdated too. However, the staff is friendly and helpful.Genuine Expedia guest review
"Not somewhere I'd stay again"
I had booked this hotel as a treat after travelling and was looking forward to some pampering. Not only did I find my room not ready but there was no free internet and you had to pay to use such facilities as the gym and swimming pool. Ive stayed in hostels with better facilities and customer service.Genuine Expedia guest review
The hotel is huge, probably the biggest in this part of Bangkok (the "old" Bangkok as opposed to the new side in the East). A few small cockroaches here and there in the room but it's ok, the room is very clean and to high standard although it starts to look a bit old fashionned. The service at reception is ok, not very warm and friendly though. Thai […] taxi drivers will never understand you in English when you asked to be driven at "Prince Palace Hotel". You should pronounce "P-L-I-N P-A-L-A-Y" and they might get what you mean. But the best is still to ask to be drivem at "Bobae Tower" (after the name of a closeby market) and then they'll get what you mean. The guys in the lobby of the hotel asking you where you're going and calling a taxi for you and useless. Better walk outside on your own for 100m and then call the taxi by yourself, you have more chances to get a driver that accepts to start the meter. The swimming pool is ok, not amazing. Read moreGenuine Hotels.com guest review
"Room for improvement"
Stay at this hotel was ok. Not many of the staff appeared to underdstand english to a reasonable degree, a bit out of the way for bars, restaurants & transport links. Charge for use of WI FI a bit out of step with most other hotels also daily charge to residents for use of fitness facility is ourtageous.Genuine Hotels.com guest review
"Absolutely atrocious service"
The service at the hotel was absolutely atrocious. It states that it is a 4 star hotel but the staff were grumpy and very unhelpful. They would speak in thai and not even acknowledge that you were speaking to them. Bangkok is a great place but this hotel definitely ruins the experience of being there. If you have a choice, do NOT stay there. I will […] not stay there again. Read moreGenuine Hotels.com guest review
"The worst hotel I have ever stayed at"
The staff ignored me at check in, failed to refer me to English speaking staff until repeatedly asked. This was not a friendly place for an English speaker. I have been to Thailand many times, I have never experienced anything like this. I was on a work trip&the location was convenient. Or so I thought; the hidden charges for EVEEYTHING; the outdated […] facilities:decor; damp smell;awful food and total lack of customer care left me feeling utterly unhappy with the experience. Longest two nights ive ever spent in bangkok. Avoid at all costs. Awful place. Read moreGenuine Expedia guest review
"Close to market"
Not good at all, all staff want tip for doing nothing. Charge like its a 5 star but not good service. Don't give ur card as deposit cuz they charge u. And take a long time to get money backGenuine Expedia guest review
"Close to khao sahn and china town"
Cheap big rooms. A little old but great value. No wifiGenuine Hotels.com guest review
"Good value for the price."
The hotel just walking distance from a big evening market there is a lot of fruit stalls, the fruits was cheap and good taste, we can have a sweet and watery watermelon per day for 4 night stay, and also sweet longan,pineapple etc.Genuine Expedia guest review
"Unpleasant and Disappointing"
The staff could hardly understand and speak English. The room looks dated, wall papers are peeling off, carpet looks filthy and soaked, Bathroom toiletries are very basic - soap, shampoo, toilet papers, hand and shower towels and that's about all. 2 bottles of complimentary mineral water and instant coffee and tea with creamer.Genuine Expedia guest review
"Family break in busy Bangkok"
Super hotel great buffet breakfast,near to tourist shopping .very safe security visible in hotel at all times.thai restaurant on 31 nd floor great views no atmosphere food good but pricey for Bangkok.poolside dining good. Would go back.Genuine Hotels.com guest review
"close to market"
nice hotel with pool and bar and near to shoping marketGenuine Hotels.com guest review
"Amazing Hotel and Facilities,"
The hotel is amazing, with wonderful rooms/suites for families. But the only thing that is a peeve is the amount of Mainland Chinese (Citizens of the People's Republic of China) on holiday and completely choke the lobby and other areas during check in and out. Their other attributes and character are well known around the world, so i shall not delve […] into it. I could not submit a request to the reception during a Check In/Out period as the reception was choked and I was ignored by hotel staff. My solution, MORE STAFF during peak periods, open up separate counter for Tour Groups, or dedicate a room or hall for crazy peak period Check Ins and Check Outs. **The staff during other times were extremely attentive and helped with my tour/route planning. The Fiasco only happened during Peak Hours and Check In/Check Out timings. Read moreGenuine Expedia guest review
"Good brunch, Ok rooms"
I booked through expedia - was a bit on the expensive side for Bangkok but I had an absolutely huge room with a nice view of the city. My package came with the brunch which was very tasty indeed. The common areas of the hotel are reasonably refurbished - a bit showing wear but not at all bad. The rooms and the actual hallways to the rooms are well […] in need of updating. I didn't use the pool but it seemed quite nice. All in all well met my needs for a place to chill after days of sight seeing. Read moreGenuine Expedia guest review
The hotel is centrally located & most of the tourist interests like museums,temples etc are in close vicinity of the hotel. Also the shopping malls,eateries etc are a stones throw away from this exotic hotel, The tariffs are reasonably priced & affordable. The hotel itself has many good restaurents & the staff are very courtious & pleasant. Also have […] 2 swimming pools,a Spa, Gym etc for the little more adventourist. Overall had a wonderful stay & would definitely recommend this hotel to all visiting Bangkok,Thailand. Cheers & have a pleasant stay. Read moreGenuine Expedia guest review
"Maintenance & Service need improvement"
I had selected this hotel because of its proximity to the Garand Palace and the Temple of the Emerald Buddha as seen in the map. Though neither of these are within walking distance, they are easily accessible by taxi. The hotel's surroundings are not the best possible. The locality is crowded and it is difficult to find a good restaurant nearby, so […] that I had to rely mainly on the hotel's own restaurants, which are expensive. There is also no BTS station nearby so that one has to depend on taxis and tuk-tuks for transport. While most of the staff were courteous and cooperative, maintenance of the room was not up to the mark. It took three days for the drainage problem in my wash basin to be rectified despite several complaints. The hotel is divided into four towers, the rooms in most of the towers being far away from the reception. Facilities of the fitness centre are available only for a price. However, the free breakfast, for which I had opted, was good and substantial. The hotel facilities, though good on the whole, could have been better for the price. Read moreGenuine Expedia guest review
It was really big and famous hotel in Bangkok. Every taxi and tuk tuk know the place of the hotel. the most attractive feature of the hotel was its place. If you like to see the historical places and the old face of the bangkok, I think it is better to stay in this hotel than to stay the hotels in the Siam, Skhumvit area. sadly, the internet was not […] free and this was really disappointing for me. Read moreGenuine Expedia guest review
Fantastic servciceGenuine Hotels.com guest review
I couldn't stay there because the room they gave me simply did not work. You name it, the phone, lights and A/C did not work and it was over 100 degrees in the room. Plus they never brought my luggage to my room in which they said they would. So I checked out the same day. The people at the reception was not helpful at all. Total opposite from the last […] time I stayed there six years ago. Read moreGenuine Hotels.com guest review
After being assigned a room in building C, I was told that my luggage would be brought up to my room in 20 minutes. My luggage never made it. The A/C did not work. The lights did not work. The TV did not work. The phone did not work. It was over 100 degrees in the room so I went don't to where I checked in and checked out the same day. I went down stairs […] to see my suitcase sitting where I left it. The guy downstairs said he called my room and got no answer so he left the suitcase there instead of checking to see if there was a problem. I'll never book the Prince Palace ever again. Read moreGenuine Hotels.com guest review
"nice room service"
just like the placeGenuine Hotels.com guest review
"Terrible disgusting hotel."
Booked through expedia upon what looked like a modern well kept hotel which was not the case. Hotel was run down with ripped wall paper, everything was dusty not cleaned for a year it looked like , disgusting dirty stained carpets. Breakfast was below average, with budget products served cold. On our lass trip we stayed At 6 hotels through Thailand […] - all 5 being exceptional and this hotel being terrible. Do not book to stay here- it is not worth your money. Read moreGenuine Expedia guest review
"4 Star Hotel in Bangkok"
4 Star Hotel in Bangkok....not 5 Star.. There is a big difference between 4 and 5 Star.Genuine Expedia guest review
"easy access by water TAXI"
Rooms are nice buffet breakfast is good no free wifi staff speaks very little EnglishGenuine Expedia guest review
The staff were not really friendly. I booked a queen bed but when i got there they gave us a room with twin beds instead and said 2 people will get twin beds even though they are a couple. I had to argue with them a couple of times before they would change our room. The furniture in the rooms just looked old. They didnt want to sell wifi to us and we […] had to argue regarding that as well. My room had no toilet paper and i had to request for it. The buffet breakfast was only average. On the first night we got there, we decide to have dinner in the restaurant near the food. The staff did not say one word to us through out the entire stay, not when they took our orders or serve us our dinner. I thought that was very very rude. A hello would be nice least to say. Read moreGenuine Expedia guest review
Staff were pleasant tried to be helpful where they could Not what I would call a family hotelGenuine Expedia guest review
"Tired out, and uninterested staff"
The hotel is well placed in the middle of Bangkok in the centre of a clothing market. It appears to cater for large package tour groups of various nationalities. The central public areas are in reasonable condition. Unfortunately the rooms are shabby and in need of redecoration. Requests for room defects to be dealt with went untreated. the staff appeared […] not to care very much and we had an unfortunate experience with a pushy bellboy who demanded an exhorbitant tip for having brought our luggage to our room. This will always be our overriding memory f this hotel. Read moreGenuine Expedia guest review
"a disappointing place to stay"
A centrally well-placed hotel in Bangkok and very large. It appears to cater for large tour groups of a number of nationalities. The decor seemed to be fine centrally, but in the rooms was tired and worn. Requests for house-keeping to replace/repair defects went unaddressed. The most unappealing memory of the hotel was of the bell-boy demanding a higher […] tip for having brought our luggage to the room. All-in-all it looks as if it was a good hotel at one time but has lost its way. Read moreGenuine Expedia guest review
"Best value in Bankok"
Very clean , beautiful lobbies. Pool was great , good breeze to kill the general Poo Poo smell of Bangkok. Huge room!Genuine Expedia guest review
"Great value, super service"
Booked the executive suite, it was huge! Room service was well priced, fast delivery. Down side they don't have an airport shuttle. Great hotel if your looking for nice hotel in dirty BankokGenuine Expedia guest review
"Probably Could Find Better."
The hotel just looks a bit tired. The decor in the room is very dated and a bit shabby. However, the staff were very nice and it is in a central location.Genuine Expedia guest review
"It as ok."
The breakfast was a disapointment as all of the dishes were cold. Mainly vegetarian except for cold ham and cold sausages... Water spilled out over the bathroom floor and had no where to drain away.Genuine Expedia guest review
friendly and accomodating staff, convinience for shoppers easy access for transfortation the only thing i dont like is no internet free most of the hotel now are free wifi they sell card for internet acces in very expensive amount.Genuine Hotels.com guest review
im sastified with e service...hotel so gd to stay....hope for another visit next time...thumbs upGenuine Hotels.com guest review
"Good hotel for family trips and good location"
Very big hotel, looks luxury, friendly reception staffs, nice location with 2 taxi boat station will reach famous shopping centre, near to very local night market where you can buy local fruits and foods. Good swimming pool view during night time.Genuine Expedia guest review
Nice hotel! Good Service! You can Walk to the most sights in Bangkok! The Pool at the 11th floor is also a highlight for a Bangkok vacation.Genuine Hotels.com guest review
Good levelGenuine Hotels.com guest review
Recommended. One bedroom suite was nice, more room to move around. Tour transportation from hotel was way to expensive. Great shopping in market that was in same building. Carpets in hallway need replacing. Excellant breakfast in hotel for 300 baht.Genuine Expedia guest review
We arrived at the hotel around 8am and were told we had to wait until check-in time that was ok with us but the reception staff were very rude. finally we got the room but the phone didn't work and there was no hot water. we called the house keeping and reception from the phone near the elevators as the room was in the other tower, far from the reception. […] The only response we got was "one moment pls madam" and it went on for 3 hrs. Finally I had to go to the reception to complain, still the staff spoke among themselves in Thai and woudn't tell us what was happening. So our first day was wasted in sorting these matters out. Finally the manager on duty came and gave us another room, after that everything was smooth. Thailand not a land of "smiles". Read moreGenuine Hotels.com guest review
"Great stop in Bangkok"
This is a sanctuary amid the din downstairs. If you are coming to Bangkok to get cheap clothing, stay at Prince Palace, enjoy the expensive food that is worth every penny, and spend your day the wholesale clothing store downstairs and a night at Khaosan road. great hotel- great breakfasts.Genuine Expedia guest review
"Chinatown area, easy access to skytrain, safe."
We arrived in Bangkok very late at night with hotel reservations at Prince Palace. We were pleasantly surprised to walk into the stunning entrance. The reception staff were welcoming, English speaking and efficient. The 4 of us stayed in a 2 bedroom suite, very spacious, comfortable and clean. The bathrooms are in need of updating, as they don't seem […] to polish up to a nice sparkle. The coconut bar pool area is very relaxing and enjoyable. The front lobby staff are readily available to assist with transportation needs via tuk tuk and taxis. Our stay was so good that we booked again for the last 2 days of our 5 week adventures throughout Thailand. Read moreGenuine Hotels.com guest review
Nice hotel, good location, and really not expansive!Genuine Expedia guest review
"Awesome Hotel to stay !"
Value for money hotel. We stayed in the 23rd floor, awesome view from the top and excellent service. Great stay.Genuine Expedia guest review
"Good shopping location"
Beautiful hotel with friendly staff. Some of them went out of their way to accommodate us. The hotel was central to the good and cheap shopping locations. It was easy to get to the main shopping spots - MBK and Platinum Mall, as it was just a short and cheap water taxi ride away.Genuine Hotels.com guest review
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