"Warm Welcome in Wisconsin"
04/04/15 suesviews Michigan
From the moment I was picked up by the complimentary airport shuttle this hotel staff rolled out the red carpet. The check in was friendly and efficient. The spacious suite was clean, bed comfortable, and the decor was beautiful. The full kitchen was a convenient amenity but with the delicious hot breakfast and evening meal I didn't need to use it. The shuttle took all guests to and from training in Verona . The shuttle also was available to travel to local restaurants, shopping and the hospital for those requesting this free service. On Tuesday, Wednesday, and Thursday the evening social was a wonderful way to wind down, visit with new friends, and enjoy a nice meal paired with a cold glass of the local Capital Brewery seasonal microbrew. A variety of wine was also available as an option. What made this the highlight of my day was the friendly staff that served up heaping, heartfelt hospitality engulfing me with a sincere sense of being a treasured member of the family, not just being treated like an anonymous stranger. My glass was kept full and fresh food was continually brought out to the buffet area amongst the chatter and laughter of what felt like a family gathering. I want to especially thank Jutta who served as hostess on Tuesday and Thursday. She is a wonderful woman who goes out of her way to ensure every guest truly feels like a member of the family. She extended the social hour to accommodate the Badger fans cheering their team on to victory in the Sweet Sixteen match up. She even had fresh batches of delicious chocolate chip cookies baked and served up with a smile as an unexpected treat. Yum! I highly recommend thiis facility and would not consider staying anywhere else in the Madison area.
"Great stay at Staybridge Middleton"
04/02/15 LaurelKirkwood Grand Rapids, Michigan
Has been redecorated beautifully since last I stayed here. Very nice! As always, staff was very helpful and friendly. The room was comfortable and quiet, breakfast and evening reception exceeded expectations. I love staying here!
"Won't happen again"
03/29/15 Jill S
My 3 children (2 teenagers and a 6yr old) and I arrived around 8pm after driving 3hrs and unpacked. While unpacking I receive a phone call saying there was a complaint about the noise in my room. I'm not sure what noise because 1 of my children was sleep and the other 2 were watching tv. At 10pm I receive another call from the front desk asking if my children were ready for bed yet and the desk clerk stated they had another complaint about the noise. So at 1030 at night we were packing up our things that we just unpacked and moved to a different room which they did refund because that's the least they could do. Then at 4am we were woken up to the fire alarm going off which continued to go off for 2hrs. It was a pleasure being woke up on your vacation at 4am to listen to a fire alarm for 2hrs. And NO DISCOUNT for that! If you want your sleep without being harassed by the front desk you should probably stay elsewhere!
We got here in January still here as we are waiting on my husband's surgery. The staff is nice and very helpful. Kind and attentive. The beds are comfortable. The food is good. The pool hot tub .gym and laundry excellent.the only beef we have is the internet.Constantly got to sign in you get booted off alot and always changing password every sunday. Internet sucks.but All in all. Rooms are nice. A apt form.we will be here living for at least a year.
02/19/15 RCTravelingFun Michigan
My stay was excellent! The bed was comfortable, shower was hot. Kitchen convenient. The hotel was recently redecorated and it's lovely. The staff is friendly and provides excellent service in everything they do. The shuttle service is convenient and the drivers are compassionate in their service. The exercise equipment was great (bring headphones). The breakfast had a big variety of items, with many healthy choices. The coffee is great! I loved the social hour and the friendly environment. The location is convenient for walking to restaurants, shopping and even church.
01/28/15 travelerguru91 New York City, New York
It's my understanding the hotel underwent a recent renovation but you'd never be able to tell because the amenities rarely work, e.g., the exercise equipment in the gym are constantly broken and the washers and dryers never work. The food is deplorable. I've had excellent experience in other Staybridge Suites but I can assure you the hotel would not meet IHG's brand standards.
12/18/14 jdshipley1580 Ottawa, Ontario, Canada
Nice, clean hotel with big rooms. Staff is friendly and goes out of their way to help you. Their van drivers are the best! The after work social on Tuesday, Wednesday and Thursday nights is excellent. Love staying here!
11/09/14 sed80 Minocqua, WI
Everyone was very friendly during our stay. Upon getting home I realized we had left valuables in our room. I called and spoke with Cheyanne at guest services and she went up to the room immediately and retrieved the item. So thankful that it wasn't left for someone else to do and was taken care of right away. Going to sleep so much better knowing it is safe and sound!
"Very Pleased With Our Stay Here"
10/28/14 jpbiwer Greenville, Wisconsin
We spend one night during a busy Badger football weekend. The hotel was quiet, clean, comfortable and the staff was friendly. The free breakfast was very good. Middleton is a cute small town with plenty of shopping and restaurants within walking or close driving distance.
07/29/14 mrch888 Janesville, Wisconsin
I had a great experience at the Staybridge Suites Middleton WI, very friendly employees, nice spacious room quite and convenience location for my trip propose.Nice breakfast bar with healthy choices fresh fruit, yogurt, cottage cheese. They are remodeling some areas do,but I did not hear any noise or have any issue about it. I stayed in room 115 only thing I missed is a mirror in the vanity bathroom.However they have one hanging on the wall behind the door in the bedroom.Free internet! Overall it was an excellent stayed.
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