"good and bad"
The hotel is conveniently located near the airport, and provides a free shuttle bus in both directions. The hotel itself is quite nice, and the restaurant is excellent. There were two major problems, however. I cannot say how the other rooms were, but ours had obviously not been cleaned in quite a long time. There was a layer of dust on the tables and […] cabinet, and the floor was dirty, with balls of dust behind the door and under the beds. The reception staff were friendly, helpful and efficient, but the service in the restaurant was about the worst I have ever encountered. The waitress didn't bring us menus, I had to go get them myself, and then after bringing us water she completely forgot about us and didn't come to take our order, but was just standing blankly at the side of the room. When I called her for our order, she did the job well enough, but took only one menu and left two others in our hands. She brought baskets of bread to several other tables, but forgot ours until I was finally able to remind her of the fact. We noticed that in serving one other table she dropped a knife on the floor, and she never picked it up. When one customer later stepped on it, another customer noticed it and picked it up, but the waitress didn't even react. There were other issues, but I think this is enough to illustrate the problem. I wouldn't say this characterizes the entire wait staff, but this one individual was enough to ruin our dining experience. Read moreGenuine Expedia guest review
"Decent hotel by the airport."
The hotel itself was good enough. A typical American hotel. I did ask for a reservation to be made for our transportation on the shuttle bus for the next morning, and it did not get made. Luckily I doubled checked the night before and they say the error and then made a reservation. The food in the restaurant was not very good at all! I ordered the […] fish and chips and the fist were over sized fish sticks. Gross! I then ordered the apple pancakes for dessert and they were served burnt with loads of powdered sugar to try to cover it up. Needless to say, I sent them back. The rooms themselves were clean and actually very quite. Read moreGenuine Expedia guest review
"Excellent location near the airport"
Stayed at this hotel for 2 nights as I was just going to. Amsterdam For a very special occasion. The hotel was great the location could not have been better Close to the airport the shuttle bus from and to the airport was a big plus The staff at the front desk were nice informative. If I ever need to go back to. Amsterdam I will for sure stay at This […] property again. Read moreGenuine Expedia guest review
Everything was fine, except room did not have 120v outlets or converters. Expected Best Western to cater to US travelers.Genuine Hotels.com guest review
it was fine for a one night pre flight hotelGenuine Hotels.com guest review
"Good bargain airport hotel"
The shuttle bus was efficient and timely. The room is convenient and clean. We did not have time for breakfast. What else can you ask for...Genuine Expedia guest review
"ok FOR 1 NIGHT STAY NEAR AIRPORT"
As the title suggests, if you need a hotel near the airport upon arrival or departure, it is fine. Despite the fact that the very helpful, nice Hotels.com reservation agent called the hotel while I was online with her to check that the hotel had smoking rooms and was told yes and thus reserved 1 smoking room and 1 non-smoking room, when checking in […] I asked which room was the smoking room and was told that the hotel did not have any smoking rooms. If you're a smoker and just spent 12 hours on a flight, that news can be very disturbing and most annoying. But even more annoying was the surly attitude of the desk clerk, who obviously did not want to be doing what he was doing. Read moreGenuine Hotels.com guest review
The Hotel Room Smelled like cigaretteGenuine Hotels.com guest review
Great stay for transferring flightGenuine Hotels.com guest review
"A good choice for two or three nights"
Excelent service. Has shuttle to/from the airport with often departures. Good rates. This is a very good option if you stay for a couple nights and you want to save some money. You just have to be careful with the transportation if you are coming from downtown after 11pm. You won´t find shuttle service anymore. Taxi or bus will be the option.Genuine Expedia guest review
"Convenient Airport Hotel"
We stayed in a "family room" which was two bedrooms and a separate bathroom. It was perfect for our family with two teenage daughters.Genuine Expedia guest review
"best western ams"
The rate was unbeatable considering it was so close to AMS.Excellent airport shuttle..Mcdonalds in same lot as hotel..Genuine Expedia guest review
"Fine for a short stay"
ConvenientGenuine Hotels.com guest review
"Rooms a bit small - waiting for the new hotel"
Very friendly staff - frequent limo service to Schiphol - bar and restaurant décor nice, breakfast buffet completely sufficient. Rooms a bit small but very clean. We are waiting for the new hotel to be completed, currently under construction next door. Will come back as long as the price stays reasonable.Genuine Expedia guest review
"Could have beenworse..."
Hotel was basic, but OK. Had to change rooms due to smokers on our non-smoking floor. Rooms were hot, and air-conditioning was not working due to outside air temp being to low...Hmmm. Over all, it was OK. Convenient to the airport.Genuine Hotels.com guest review
"Good hotel, Eat elsewhere....."
Hotel was quite workable for a 1 or 2 night stay... Free transport to/from the airport, free parking for guests. However the restaurant needs more choices of food for dinner. Food was good but choices were minimal.Genuine Expedia guest review
"Not up to speed."
The sink overflowed, then dripped and flooded the bathroom after they said they fixed it. There was no TP in the room when re arrived. The walls in the bedroom were discolored and one of the beds in the suite was a sofa bed. To make matters worse, there was a kitchenette of sorts in the front hall with a stove that appeared to have caught fire at some […] point in the past and there had been no effort to clean it or replace it from what we could tell. All and all, a pretty disappointing experience. Read moreGenuine Expedia guest review
"convenient to airport"
Good hotel to stay in before an early morning flight out of Amsterdam. Very convenient shuttle to/from airport.Genuine Hotels.com guest review
"Convenient AMS Overnight"
This is your basic airport hotel with airport shuttle service included. Room was clean, bed was comfortable, there is a restaurant on site which is convenient.Genuine Hotels.com guest review
"Nice hotel close to the airport"
I had a very relaxing stay at this hotel. I really appreciated the shuttle service to and from Schipol. My dinner at the hotel restaurant was delicious and I felt very at home and informed about my options. The staff was helpful and I had a comfortable room. Booking a flight with an overnight stay at the Best Western Amsterdam is the way to go!I liGenuine Expedia guest review
This hotel was splendid. The service was outstanding and the shuttle to the airport was dependable. I woke up too early for breakfast, so they staff prepared a carry-on for me, well worth the price.Genuine Hotels.com guest review
"Convenient hotel for international transfers"
With the free shuttle and convenient locate it is ideal for international transfers. The staff also was very friendly and helpful.Genuine Expedia guest review
"Close to the Airport with free shuttle"
Hotel is clean and comfortable, with a complimentary shuttle to and from the airport.Genuine Hotels.com guest review
"Close to the airport"
Overall, the hotel was OK. The soap and shampoo in the bathroom were provided in a minimal amount, and one of the sinks was partially plugged.Genuine Expedia guest review
"Good airport hotel. Reasonable price. Need to"
Need to remember that you are going to pay a city hotel tax besides the room rate and a fee for breakfast. They were having trouble with their airport arrival shuttle, but put us on another hotel's shuttle which took us to the hotel.Genuine Expedia guest review
"Get shuttle service to the airport."
Staff were helpful and friendly. Calm relaxed atmosphere - good health club facilities.Genuine Expedia guest review
"Fine for a night"
I stayed here one night because of a flight arriving late at night and the free shuttle from the airport--didn't want to deal with getting into the city and figuring out local transportation. For that purpose, the hotel was fine and met my needs, and it was cheap. But you get what you pay for. The room was clean, and the bathroom looked fairly recently […] renovated. However, the room itself was old and a little shabby. Not sure why this is considered a 3 or 4 star hotel. It had 2 twin beds, which I don't care for, but it was fine for one night. Read moreGenuine Hotels.com guest review
Perfect airport layoverGenuine Hotels.com guest review
"Convenient but also disappointing"
HOTEL offers no help with luggage ("NOT THEIR JOB"). NO ramp from drive to front door: 5 steep steps. NO luggage cart. Third floor room. Bathroom: clean, shower/tub combination, with good towels; one small shampoo and soap tubes in bathroom - one electrical outlet in bathroom - too high (over 5ft5") in wall to right sink. Bedroom: NO mirror. Coffee […] machine did not work. Again NO ASSISTANCE with luggage at departure. SECOND night booked IN ADVANCE: required help from shuttle driver at airport & to hotel door to get up the steps, since NO help from hotel staff available. Room on first floor. Bathroom: only walk-in shower. Still considered DE LUXE because of hair dryer (?). Again, no mirror in bedroom. We had to request TAXI to airport because no hotel shuttle BEFORE 6:00 am. Taxi driver helped with luggage (22 euros). Room paid in advance but at 4:30 am, desk clerk asked we pay for breakfast we DID NOTorder, nor did have since their restaurant opens at 6:00 am, so we refused to pay for breakfast, but paid the taxes. Read moreGenuine Expedia guest review
"Very pleásant hotel."
Hotel was nice. Had to go back to airport to catch train into the city, but not too difficult. Train is efficient and easy to navigate.Genuine Expedia guest review
"This hotel was fine"
Smooth checkin, room was clean, fairly quiet. Airport shuttle. No frills, but good stay-near-the-airport hotel.Genuine Hotels.com guest review
The floors had dirt and stones pieces all over it. No soap in the bathroom so I used the shampoo as soap. The clock had the wrong time on it so I woke up at 5am instead of 6am. Need a doorstop for people who do not like the bathroom door closed when they are in it - some people suffer a bit of claustraphobia. The staff and shuttle service and proximity […] to airport is great. Read moreGenuine Expedia guest review
"Great for the price!"
Very good location if coming or going on a long flight .Breakfast very expensive. However, very clean McDonalds next door.No real plane noise at night.Genuine Hotels.com guest review
I had chosen the best western bc of its proximity to the airport. I needed a overnight stay before continuing my trip. However because we arrived early enough in the day we wanted to see dome of the sights in Amsterdam. The hotel had plenty of information on tours, transportation and prices. I found absolutely fantastic that we could take the shuttle […] back to the airport and form there the train to the center. It was the easiest way to see Amsterdam in 5 hours!!! took a canal tour, stayed in the plaza, ate dutch pancakes, had a latte, fed the pigeons...I would stay at the best western again even if it was not for an over night stay only. Read moreGenuine Hotels.com guest review
"A very basic room. Free wifi a was a problem!"
In comparison the other hotels my husband and I had stayed in, I found this one to be very basic. The staff were excellent and spoke English, the food was good (but expensive), the bed was comfortable enough, and the public areas of the hotel were attractive. We got the hotel shuttle from the airport, and the driver was helpful and friendly. Other hotels […] we had stayed in had little extras to make the visit more pleasant: a mini-bar in our room, a bathrobe or two, little soaps, shampoos, grooming things (nail file, cotton swabs, etc.), extra pillow. This hotel had only little bottles of liquid soap and shampoo, but nothing else. The room was small. The day we stayed there was a cool/cold summer day. The dining room was so cold that I had to go back and get my jacket. We had to ask for a second room key when we found out that if one of us wanted to leave, the other was in the dark, because to activate the electricity we had to put the key in a slot. The self-closing bathroom door was so heavy we couldn't pass back and forth easily. We finally put our heaviest luggage against it to keep it open. Now here is the thing that REALLY annoyed me. There was a sign on the desk that said if we are using Outlook as our email program, we wouldn't be able to use it. Well, one of the top priorities in choosing this hotel was its free Wifi, and I didn't find out until we got there that I wouldn't be able to send/receive messages. Read moreGenuine Expedia guest review
hotel food prices too high.Genuine Hotels.com guest review
"Nice hotel close to airport"
Easy shuttle to and from airport, convenient locationGenuine Expedia guest review
We arrived early and our room was ready.the staff were excellant . The resturant had a great collection of foodGenuine Expedia guest review
"Okay for an overnight near the airport"
The hotel was fine, nondescript, good shuttle service from Schiphol, but definitely a drive. I didn't realize it was a 10-minute driving distance from the airport.Genuine Hotels.com guest review
"Convenient if you have a flight to catch soon"
It was a nice hotel..Good if you have a flight to catch the next morning or something to that effect. A little disappointed that the floors were a little shabby. Reception was nice. The light in my bathroom didn't work well. Oh well, NICE overall =)Genuine Hotels.com guest review
"good enough for a one-night stay"
I thought the price was not great - but the convenience of being close to the airport and the free shuttle back and forth to Schipol was our main reason for staying there. That said, the reception staff could be more welcoming. There was a mistake on how much I was being billed versus the confirmed amount from my hotels.com booking (their bill was higher) […] - and they sorted it out after initially saying there was nothing they could do about it. This hotel is bare bones, and our room was very noisy with the jets passing directly overhead (the windows are not adequately insulated?). Anyway - I think for the quite high price, and the quality of the services and rooms, I would definitely check out other hotels when transiting through Amsterdam. I am not likely to return to this hotel. Read moreGenuine Hotels.com guest review
Had a member of staff being a bit offhand with me which kind of ruined the stay but the barmaid, Zeynar, and Manager Michael made up for her. Good location for the airport which has a main train station at it.Genuine Hotels.com guest review
"Good airport hotel"
The hotel was very adequate. Some of the staff and services were disappointing. The desk staff were abrupt and not terribly helpful (there was a single exception that I made use of). The shuttle to the airport was full at peak times and some people had to wait for the next shuttle (may want to leave extra early). The restaurant was closed during the […] afternoon and we had to walk next door to the competition to eat (may stay there next time.) However, if these things are not worrisome to you, it was a good bargain and the rooms were quite nice. I would stay there again. Read moreGenuine Expedia guest review
"Adaquate for Connections"
This was a post cruise layover to catch a flight back to the US. Reasonably priced and it served its purpose. The shuttle ran on time but we decided that it was not worth the effort to try and go into town.Genuine Hotels.com guest review
"Good hotel to stay when visiting Amsterdam"
The hotel is fairly new and very clean and its staff is nice. Although it is located outside Amsterdam, guests are provided free transportation to and from the airport, and from there you can take a train to Amsterdam. I strongly recommend this hotel to anyone who wants a very good vacation in Holland.Genuine Hotels.com guest review
Convenient for overnight stay prior to homebound flight.Genuine Hotels.com guest review
"Close to airport"
Great hotel for the money. I only wish the A/C was working.Genuine Hotels.com guest review
"Shuttle bus schedule is not correct!!"
We were disappointed by the fact that there is no shuttle to airport earlier than 6 am. We saw on their website that the earliest shuttle is at 5:30 am. Based on that info, we booked the hotel room. Then we found out it is not true. So we didn't really stay overnight in the hotel because we had an earlier flight. We actually stayed at the airport. So […] the information on their website regarding the schedule of the shuttle bus is misleading. We could have stayed at the airport overnight without wasting money for the hotel. So bad experience with this hotel. Read moreGenuine Expedia guest review
"Good option near the airport"
The room was clean, comfortable and fairly spacious. The bathroom was modern which is great. It is a good option near the airport if you are in transit. There is a nice gym and swimming pool and even pool tables. The wifi works fine. One thing to note is that there is no free hotel shuttle service to and from the airport after midnight. So, if you are […] arriving after midnight the only option to get to the hotel is a short but really expensive cab ride. Read moreGenuine Hotels.com guest review
"easy to reach and affordable"
Great position for people in connection, mcdonald right outside the hotel, free wifi and free airport shuttle. Good priceGenuine Expedia guest review
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