All hotels in Atlantic City, New Jersey, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here190 South Kentucky Avenue, Atlantic City, NJ, 08401, United States of America, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 323 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.9
  • Comfort
    3.7
  • Condition
    3.3
  • Neighborhood
    3.8
4.0 / 5Excellent
"Nice non-casino hotel ."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We like the hotel because we are not gamblers and it suits our needs. We like the comfort of a relaxing place to stay. We stay there every year and it's like home to us. We visit the casinos and walk the boards and thoroughly enjoy ourselves.
Genuine Expedia guest review
Other trip Oct 4, 2014
Cass
US
3.0 / 5Good
"The indoor pool doesnt work"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
The staff was friendly. The hotel is old and need update and repairs. Since we were traveling with kids, the main reason for staying there was the indoor pool that was broken. I beleive it has been broken a long time. Because I read a similar complaint several months ago, but they told me that got broken the day before, but the pool was empty.
Genuine Hotels.com guest review
1 night trip Sep 26, 2014
Jose Cartagena
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice n quiet the boardwalk and beach are right outside the door. Staff was very accommodating for our needs, we had a wonderful time.
Genuine Expedia guest review
Other trip Oct 1, 2014
Denise
US
2.0 / 5Fair
"Expensive Motel 6."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
At $300, you would expect at least a modern hotel. This place looks and smells like you have stumbled into the twilight zone. The rooms have hard beds, and cabinets with all the finish rubbed off since they are at least 30 years old. The "kitchen" has a sink that is about 9"x9" big. The location is pretty good though with nearby access to the beach and not too far of a walk to some of the large casino/hotels in the area.
Genuine Expedia guest review
Other trip Sep 30, 2014
Troy
US
4.0 / 5Excellent
"Atlantic city trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Loved the closeness to the boardwalk lived that dunkin donuts was right outside the door!! Great place to stay would stay there again!!
Genuine Expedia guest review
Other trip Sep 29, 2014
becki
US
1.0 / 5Poor
"Runnnnn..."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Just because its close to the boardwalk, please do not be fooled. Everything in the room was so old it felt dirty from the moment we walked in. The smell was horrible in the room not to mention the rips in their 1950's furniture. DON'T even get me started on the garage. We were in a Yukon truck and could barely get in & out of the garage. We had to park diagonal (taking up 2 spots or no one else would've been able to get in or out. Oh & you have to honk the horn to get in the garage. Literally! Thank god we only stayed 1 night & didn't sleep in the room but for a few hours.. Not worth $250 AT ALL.
Genuine Expedia guest review
Other trip Sep 22, 2014
Niqua
US
1.0 / 5Poor
"When we saw from outside and spoke to fr desk."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Terrible and horrible worst hotel ever the hotel was not clean and the service was horrible very mean pool Was very small
Genuine Expedia guest review
Other trip Sep 5, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Jusf about everything was great. The only issue we had was that there was harldy any cream or sugar for the coffee. We asked the front desk & they said take the stuff that was in the lobby. However, there wasn't any in the lobby. They had people to take cars of, so we didnt ask again. Wasnt that big of a deal.
Genuine Hotels.com guest review
1 night trip with friends Aug 16, 2014
Greg
US
4.0 / 5Excellent
"Good for families"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
My family likes staying here because it is on the boardwalk and we can walk to the beach easily. It is located right in the middle of all the casinos and is within walking distance to the Pier Shops at Caesars. We also like the kitchenette that is fully stocked, just bring the food. We also enjoy have a living room and 2 separate bedrooms. I believe all the suites have a balcony, and our 2 bedroom suite was overlooking the ocean/boardwalk. There is a nice rooftop deck with a small pool and jacuzzi. The service was good; the people at the front desk were always accomodating and friendly. CONS: There is a small 3 story garage with a car elevator that was out of order when we were there, so most people had to stay at the parking lot across the street. It is very tight in the garage, so no large cars! The rooms are all smoking, which I was told by the front desk they might be changing this fall when there was an owner's meeting. Our 2 bedroom suite did not smell of smoke, although the hallways did. The exercise room had 3 pieces of equipment, only 1 of which worked. There is only 1 entrance to the hotel, which you have to be buzzed in and out of by hotel staff; there are no entry keys/cards. Also you have to be buzzed into the garage. The rooms need to be updated, especially the kitchen and bathroom. Despite all of the negatives, I would stay here again.
Genuine Hotels.com guest review
2 night family trip Aug 17, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel, better than what I expected"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
its a great hotel. would definitely book again and stay longer than a day. the only thing I knock it for is the pool area. its a little to small but it is soothing. its a good chill spot but a little too small. also they should upgrade the t.v.'s. its 2014 and those t.v.'s should not exist anymore lol. but other than that me and my girl had a great time, and thats all that matters
Genuine Expedia guest review
Other trip Aug 19, 2014
Shawn
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I stayed here for one night celebrating a bachelorette party in Atlantic City. There were eight women and we all had enough room to shower and change without being cramped on top of each other. The room was very clean and it was a great location right on the boardwalk we also had a balcony overlooking the boardwalk.
Genuine Hotels.com guest review
1 night trip Aug 9, 2014
cara
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
i loved it imma try to come next year
Genuine Hotels.com guest review
5 night trip Aug 7, 2014
roseann
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
It could do a lot of upgrading and cleaning, the bathroom has a garlicky smell although its looks very clean, the spray didnt help, bedsheet has stain you just dont want to touch it, the pool isnt usable i guess it looks like theres a dirt underneath, yaaks, other than the location since its right by the boardwalk, the management could do an improvement to get our moneys worth as a customer, im paying a lot of money for our stay since its a last min booking
Genuine Expedia guest review
Other trip Aug 10, 2014
A Traveler
US
2.0 / 5Fair
"This place needs an update"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
We didn't feel the room was cery clean. Dust everywhere. the bathroom sink and tub was stopped up. The furniture was very dated and the entire building looked like it needed work.
Genuine Hotels.com guest review
1 night trip Aug 6, 2014
Phil
US
4.0 / 5Excellent
"A good hotel in AC"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel had clean rooms and free parking? the deco is a bit dated tube tvs and 70/80 paint scheme. But even with those downsides the staff was friendly there are plenty of attractions with in walking distance and its on the boardwalk as close to the beach as you can get.
Genuine Hotels.com guest review
4 night family trip Jul 30, 2014
Matt
US
4.0 / 5Excellent
"Good for big group"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Very good hotel if you have a big group. Great location on the boardwalk.
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a great large 2 bedroom kitchenette apt for 3/4 people and the staff were absolutely wonderful - we stay here all the time
Genuine Hotels.com guest review
1 night family trip Jul 26, 2014
A Traveler
US
4.0 / 5Excellent
"PLEASUREABLE EXPERIENCE!!!!!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
My wife and I were pleasantly surprised at the service and amenities offered at the Hotel. We made a last minute booking at the Renaissance Suites because of the HORRIFYING EXPERIENCE WE HAD A THE SUPER 8 MOTEL down the road. The accommodations are terriffic and we will be looking to book another stay there soon.
Genuine Hotels.com guest review
1 night romance trip Jul 25, 2014
Brian R.
US
3.0 / 5Good
"Close to the beach"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Right on the beach, very dated, it pretty clean. Not terrible for the one night we were thete. Got stuck in the parking garage.
Genuine Expedia guest review
Other trip Jul 29, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The staff was wonderful and the location is great. The rooms are a bit outdated and had their issues but if your looking for a cheapish room to just have to sleep and keep your stuff it isn't the worst place on earth. If your picky this place isn't for you as there can be some faults to find. For me it worked out great because we spent most our time elsewhere and weren't looking to sit in the hotel room. Good small pool and hot tub on the roof for use and one free parking spot and for us our second car parked free elsewhere. Overall it was not a bad as some reviewers make it out to be but if your spending on a big or long trip to Atlantic City the extra dollars for another place might not be a bad idea.
Genuine Expedia guest review
Other trip Jul 16, 2014
bachelor party
US
4.0 / 5Excellent
"not bad at all"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were pleasantly surprised when we got to our room. It was clean and spacious with a balcony overlooking the ocean (which can be hard to come by in AC). Yes, it could use some updating, but if you want fancy and modern spend the extra money and go to a casino. Great location and all of the staff we encountered were friendly and helpful. We will stay there again.
Genuine Hotels.com guest review
1 night trip with friends Jul 12, 2014
A Traveler
US
1.0 / 5Poor
"close to the boardwalk but not on it."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
nothing like the pictures, dirty, parking sucked, additional $100 deposit required upon arrival, close to boardwalk but not on it as i was told. no lighting in evening hours, down a back alley. would not reccomend to anyone do yourself a favor and stay at either trump motels, balley's or atlantic palace. looks nothing like pictures. bathtub was broke rates to high for what you get.
Genuine Hotels.com guest review
2 night family trip Jun 26, 2014
mike
US
4.0 / 5Excellent
"Great Location..just in need of a slight update."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
I wish I would have read a review like mine before I stayed...This hotel was the PERFECT location. Walking distance to Ballys and Casers where we planned to go. The hotel had no signage which I thought was weird except for a little mosaic on the side/bottom of the building. You're not looking for a modern "Casino" hotel like Trump, etc. It's cute, and cozy. I had a 2 bedroom suite/ocean view. Perfect size and the efficiency kitchen was wonderful, fully stocked. The parking was a little old metal mechanical gate under the building,and the car elevator didn't work all the time...that's my only issue with the hotel...that it lacked common modern amenities..like ice machines on the floors or anywhere..they had a small ice chest which was empty downstairs in garage but a cpl trays in freezer which was good. Overall, I'm happy with my stay, the staff was WONDERFUL and it really was the PERFECT location...2 doors down from a Dunkin Donuts and boardwalk shopping..steps away!!
Genuine Hotels.com guest review
1 night trip with friends Jun 7, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to casinos and beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Have stayed here for several years. Always a good experience. Staff very helpful and friendly.
Genuine Expedia guest review
Other trip Jun 2, 2014
A Traveler
US
3.0 / 5Good
"Close to Beach"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Overall good, elevator stopped working but was fixed quickly. Pool / beach towels were in shortage by the afternoon.Get them early or they will run out!
Genuine Expedia guest review
Other trip May 28, 2014
A Traveler
US
4.0 / 5Excellent
"Great location and price compared to casinos"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Second time I've stayed here and it is a great place. One bedroom ocean view with balcony. Small kitchen with sink, microwave and full size fridge. Gated parking underground is small but great for security. Right on Boardwalk with easy access to everything. AC worked great.
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
US
4.0 / 5Excellent
"a diamond in the rough!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel was all boarded up when we arrived. I thought it was closed but my husband went up the ramp and it was open. We looked at the room and it had been remodeled beautifully. It had a view of the ocean from both the living room and the bedroom. They were working on fixing the exterior after Sandy. We thought we got a great bargain.
Genuine Expedia guest review
Other trip May 26, 2014
rosie
US
3.0 / 5Good
"Wow! How did this place get such a high rating?"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We were looking for a nice resort type hotel close to our event site and this hotel seemed to fill our needs based on the reviews. At the time of our booking, the hotel rating was 3.8 out of 5, with mostly positive reviews. Typically, we have found this to be an accurate tool in helping us choose our hotel. Well, based on our own eyes and experience, this hotel was considerably overated. Very dated decor with old appliances and TV's. Leaky window in bedroom (it was pouring the rain outside). A big bath tub that was called a pool. Overall dingy appearance though the room was fairly clean. A very average to below average hotel. If you are just using it a place to sleep in between casino runs, then it is ok.
Genuine Expedia guest review
Other trip May 21, 2014
CSADOC
US
4.0 / 5Excellent
"NIght in AC for a concert"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A friend and I came down over night to see a concert. Loved our suite, great view of the ocean and the staff was super friendly and helpful!
Genuine Expedia guest review
Other trip May 5, 2014
Awick
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was nice. I was comfortable on the broadwalk made it nice
Genuine Expedia guest review
Other trip May 4, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was nice. I was comfortable on the broadwalk made it nice
Genuine Expedia guest review
Other trip May 4, 2014
A Traveler
US
3.0 / 5Good
"Eh"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
We get there and go into a decent but small lobby. It was check in time so it was a little busy, not a problem. While we were checking in there was an older man saying that he requested a non smoking room because he has children with him and that his room smells of smoke very bad. One of the front desk ladies said that she thinks they have a bottle of Febreeze. Then we are given a parking pass and have to beep the horn to be buzzed into the smallest parking garage I have ever seen. The elevators had a fishy smell the whole time. Everyone we talked to at the front desk was nice and helpful. At this point I was just expecting our room to be horrific, But i was pleasantly surprised, it was clean and didn't smell like smoke. We all had to take the coldest showers because the shower was only hot for the first 5 minutes, There was duct tape all around border of the bedroom windows, the other bed room didn't have a window. The pool and hot tub didn't look horrible but the pool could maybe hold 4 people?! Also the 'gym' was a bike, elliptical and treadmill. Couldnt get any of them to work, and the belt on the treadmill was missing chunks of belt. Overall I would only stay here if you're trying to save a lot of money and plan to be out of the hotel most of your stay.
Genuine Hotels.com guest review
2 night trip Apr 25, 2014
Sam
US
4.0 / 5Excellent
"Great place"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Renaissance was a great hotel, premium location and very clean. It's not the most modern hotel buy it's definitely worth the stay. For the price and location it doesn't get much better!
Genuine Hotels.com guest review
1 night business trip Apr 26, 2014
Rodny
US
3.0 / 5Good
"overlooking the Boardwalk with great ocean views"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
this hotel is in the heart of Atlantic City right on the Boardwalk with views of the ocean. Staff was very helpful. Cold use some updating but overall in good shape. NO NON SMOKING rooms if that is important to you.
Genuine Expedia guest review
Other trip Apr 29, 2014
A Traveler
US
4.0 / 5Excellent
"Bachelor party with friends"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Check in/out quick and easy. Parking garage available. Room was nice and clean and even had its own kitchen! Decent price. Right on the boardwalk and very close to the main downtown area! Would definitely stay here again!
Genuine Expedia guest review
Other trip Apr 28, 2014
daniel
US
5.0 / 5Outstanding
"Thank you"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Always a pleasure at LaRen.
Genuine Hotels.com guest review
3 night family trip Apr 14, 2014
B.Jackson Trotter
US
5.0 / 5Outstanding
"Mini Spring Break with Kids"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My stay was pleasant NO complaints
Genuine Hotels.com guest review
2 night trip Apr 17, 2014
Justice
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
I have stay there before nice location . the weekend I went the pool was close no internet in my room . I was not told that the pool was doing mayor work on . so i check out to another hotel with the help of hotel.com
Genuine Hotels.com guest review
2 night trip Apr 12, 2014
robert D
US
3.0 / 5Good
"Worked for me in a pinch."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed at this hotel on the first nice weekend (4/12) of the spring after my usual standby hotel was booked. I was skeptical as the reviews were mixed and some recent reviews were negative. Was greeted by a polite and helpful attendant who explained all the necessary details. After parking in their garage, via car elevator, it was off to the room. Despite others concerns about feeling unsafe in garage and hall areas, I never felt that way. I was put off by the pot smell after stepping off the elevator but I won't blame the hotel for that. The living room and kitchen area were nicely arranged though the cabinets could use an upgrade. The bedroom was very small and could have been larger if they made the living area smaller. Flat screen in living area had wasn't displayed in HD and a standard set is in the living room. You can tell the hotel is older as there were limited outlets to charge phones, devices, etc.. Jet tub was nice but was small so didn't indulge. Pool was shut down but I didn't intend to go in anyway. Not my first choice but in a pinch, I'd consider again.
Genuine Expedia guest review
Other trip Apr 16, 2014
Glen
US
5.0 / 5Outstanding
"nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was great, the hotel was beautiful, nice restaraunts in the area, by the beach and boardwalk and close to.casinos
Genuine Expedia guest review
Other trip Apr 15, 2014
shaun
US
4.0 / 5Excellent
"Weekend with friends"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
We reserved a one bedroom with a queen bed and sofa bed. But the queen bed in the beroom was actually a full size, I think the sofa bed was bigger than the bed in the bedroom. Overall the hotel is kind of run down but it was great for what we needed. It had a full kitchen with everything we needed except an oven. The room looks like it has been rented 500,000 times since its last renovation, but it was decently priced and right on the boardwalk. Also parking is EXTREMLY tight. Overall, if I needed a kichen I would stay here again.
Genuine Hotels.com guest review
3 night trip with friends Apr 4, 2014
A Traveler
US
4.0 / 5Excellent
"Overall a good place to stay for a good price"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Rooms are a good size. You get a full kitchen, living room and bedroom. The hotel staff was very friendly and informative. The location is right on the boardwalk and major casinos are within a 5-10 minute walking distance. The only downside to this place is the parking. You have to park under the building in a parking deck. You have to wait for the gate to open to let you in, then wait to get your car in an elevator, and then try to squeeze your car into a minimal parking spot. It was very frusterating though I did feel safe leaving my car there once it was parked. I would definitely recommend this hotel. It was a great price, with a good room, and the staff was excellent.
Genuine Expedia guest review
Other trip Apr 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall was a great stay only downside was the pool not being open. Was given great service and was moved to the 9th Floor the day of my bday.
Genuine Hotels.com guest review
1 night trip Apr 4, 2014
Humza
US
2.0 / 5Fair
"Sad excuse for a "resort""
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The pool was closed (of course we were not notified ahead of time), the "jetted tub" is a tiny bath tub with a jet nozzle. The mattress sheet didn't fit the mattress, the bed cover had a hole in it. Calling the "Resort" always leads to voicemail, and the only way to reach anyone is by dialing 0 for the operator for an "emergency." When we got to the lobby (which was small and dark), the lone receptionist had us waiting for 10 min while she chatted on the phone -- with no acknowledgment or apology. The whole place just felt cheap -- except it was actually quite expensive.
Genuine Expedia guest review
Other trip Apr 3, 2014
Y
US
3.0 / 5Good
"Spring for a room at the casinos instead"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
The check-in staff were quite friendly and efficient, the free underground self-parking was convenient, and the suite was very clean. However, the suite was in need of some basic maintenance and attention: several outlets didn't work, at least one lamp didn't work (or the bulb was burned out), there was a hole/gouge in the bedroom door., the bed was soft/saggy, and the couch not terribly comfortable. Furthermore, while the couch was supposedly a pull-out bed, there were no extra pillows, sheets or blankets for it -- and only two thin pillows on the main bed. Overall, it seemed that the suite is not subject to routine maintenance checks and had not been updated/upgraded for 20 years. Next time, we'll spend the extra money and stay at one of the casino hotels.
Genuine Hotels.com guest review
1 night trip with friends Mar 29, 2014
MJH
US
4.0 / 5Excellent
"Reasonable price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was nice but the indoor pool advertised was not in service. I checked their website before I reserved and before I left to go to the hotel and nothing was noted. I would have appreciated knowing this since my wife and I were looking for a place to relax. W e had planned to just stay in since the shore area was cold and the pool would have been nice to use.
Genuine Hotels.com guest review
2 night family trip Mar 23, 2014
Wayne
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I would go again it was a nice place with a good price my only complant was the parking lot.
Genuine Hotels.com guest review
2 night business trip Mar 21, 2014
Nita&dj
US
4.0 / 5Excellent
"Not a bad deal"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
The hotel was not too bad. At first glance its kind of blah...it could use some updates, but it was in a great location being right on the board walk. The parking garage is not ideal, but at least you don't have to worry about your car.
Genuine Hotels.com guest review
2 night business trip Mar 14, 2014
Tonya
US
4.0 / 5Excellent
"Great place for the Price"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Had a 1 night stay. we only showered and slept in the room. however it was nice. the room had full kitchen a small living room and even a small balcony. very nice for the price. the hotel staff were also very courteous and friendly.
Genuine Expedia guest review
Other trip Mar 17, 2014
Geo
US
2.0 / 5Fair
"Not a Marriott"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
If you are used to a Marriott or a Ramada or similar hotels, do not go to La Renaissance. Pay the extra $200 and stay at a nice hotel in a better area. Was not familiar with Atlantic City at all.
Genuine Expedia guest review
Other trip Mar 10, 2014
unhappy trav
US
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