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  • Hilton Vancouver Metrotown
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All hotels in Burnaby, Canada
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1 room,  2 adults 
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Room 1:

Hilton Vancouver Metrotown - Burnaby

49.228269, -123.004422
4 stars
6083 McKay Ave, Burnaby, BC, V5H2W7 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $130
available on 05/27/13
Price Match Guarantee
4.4 229 5

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    Hilton Vancouver Metrotown
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    Landmarks near Hilton Vancouver Metrotown

    • Crystal Mall Hotels - Vancouver 210 yards
    • Metrotown Station Hotels - Burnaby 350 yards
    • Metropolis at Metrotown Hotels - Vancouver 500 yards
    • Patterson Station Hotels - Burnaby 650 yards
    • Swangard Stadium Hotels - Vancouver 1400 yards
    • All landmarks in Burnaby

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      "" Reviewed by a Hotels.com guest on Feb 26, 2013

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    • The Burrard
      3.0 stars
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      "A good affordable hotel" Reviewed by a Hotels.com guest on Feb 26, 2013

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      "Great Location" Reviewed by a Hotels.com guest on Feb 26, 2013

      The Pan Pacific was a great location to get around town on foot as well as the train. I was surprised that there was a daily rate for WiFi?? Really in this day and age it should be of no charge considering the price for a room. This trip was not for business but relaxation so I would have enjoyed the use of my Ipad to look up places to see and eat. Thank you Starbucks downstairs for free WiFi. The pool was fantastic on a night full of stars and open late for guests, thank you for that. Parking your car in the garage, no winter rates there. Be prepared to dig deep for 2 nights of parking. What we were charged would have been a nice dinner for two.

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    Overview of Hilton Vancouver Metrotown - Burnaby

    Location.
    The 18-story Hilton Vancouver Metrotown is a deluxe hotel, centrally located in the heart of Burnaby, adjacent to British Columbia's largest shopping and entertainment complex. Downtown Vancouver is just 20 minutes away by car or SkyTrain.

    Hotel Features.
    This luxurious, state-of-the-art hotel offers the amenities of a great hotel combined with a warm and friendly staff. The Hilton's recreational amenities include a heated outdoor pool; a complete health club with stair climbers, stationary bikes, and treadmills; an outdoor spa tub and a unique children's pool. Additionally, the hotel features 1,500 square meters of meeting facilities, with complimentary wireless (high-speed) Internet accessible throughout the public spaces. Reflect social dining offers continental cuisine prepared with West Coast finesse. The hotel lounge provides oversized chairs by the stone fireplace perfect for relaxing. The adjoining patio deck is available for drinks and light snacks. There's also 24-hour room service. In an area of great beauty combined with luxurious accommodation and attentive service, the Hilton Vancouver Metrotown is the perfect choice.

    Guestrooms.
    Guestrooms are luxuriously furnished and feature outstanding mountain views. All rooms feature executive work desks as well a dual-line phones with data ports, voice mail, and wireless high-speed Internet access (surcharge).

    Image of Hilton Vancouver Metrotown, Burnaby
    4.4 out of 5 Excellent (229 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I would recommend this hotel to anyone that is visiting Chinatown, Downtown, or the Richmond area in BC. The staff at the hotel were friendly and the... place was clean. There are Chinese restaurants that closed at 11pm with great food. We stayed at the 8th floor and the place was quiet. Thank you and we will see you very soon!!! by Kevin C  from Portland, Oregon on 03/27/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $130
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Suite, One King and One Sofa Bed

    One King Bed, Accessible

    Deluxe King

    Executive Suite One King Bed

    Two Queen Beds Executive Level

    Executive One King Bed

    Deluxe Two Queens

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Patio
    • Restaurant
    • Shopping on site
    • Swimming pool - children's
    • Swimming pool - outdoor
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Computer station
      • Conference center
      • Internet point
      • Luggage storage
      • Meeting facilities size (feet) - 16146
      • Meeting facilities size (meters) - 1500
      • Number of floors - 18
      • One meeting/conference room
      • Parking limited (surcharge)
      • Self parking (surcharge)
      • Total number of rooms - 283
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Designer toiletries
    • Desk
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Private bathroom
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Extra towels/bedding
      • Multi-line phone
      • Pay movies
      • Turndown service
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Shoe shine
    • Ski storage
    • Spa tub
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-out
      • Fitness facilities
      • Laundry facilities
      • Limo or Town Car service available
      • Medical assistance available
      • Multilingual staff
      • Parking (surcharge)
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Room service (24 hours)
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Reflect social dining and lounge – Casually modern third-floor restaurant and lounge with floor-to-ceiling windows and a gas fireplace. Serves Hilton Buffet Breakfast with six hot items and "West Coast" menu with fresh local ingredients for breakfast, lunch and dinner, including a children’s menu. This newly renovated Hilton restaurant, offers fresh cooking, personalized service and a comfortable setting that makes it ideal for work meetings, relaxing over a cocktail or meal, or meeting up with friends and family.

    Recreation

    This hotel has a fitness center with a treadmill, stairclimber, exercise bike, rowing machine, and free weights. The outdoor pool deck has a 30-foot lap pool, a children's wading pool, and spa tub.

    The hotel is one block from Central Park, a 217-acre green space with tall trees, hiking and biking trails, tennis courts, an outdoor pool, and a pitch-and-putt golf course.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Golf - driving range nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Running track/path nearby
    • Swimming on site
    • Tennis nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: CAD 8 per 24-hour period (rates may vary)
    • Self parking fee: CAD 9 per night
    • Valet parking fee: CAD 13.50 per night
    • Pet fee: CAD 29 per room, per stay (maximum CAD 29 per stay)
    • Rollaway bed fee: CAD 15 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Burnaby, Canada
      of
    49.228269, -123.004422
    Hotel coordinates:

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    Area map

    A short guide to Burnaby

    Burnaby is a residential suburb of the cities of Vancouver and New Westminster. The city is home to Simon Fraser University and The British Columbia Institute of Technology (BCIT). Shoppers flock to Metrotown, BC’s largest retail and entertainment complex with over 470 shops and services. Recreation facilities include Central Park, Burnaby Lake, and Deer Lake.

    see all hotels in Burnaby

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Crystal Mall - 100 yards
    • Burnaby - 200 yards
    • Metrotown Station - 300 yards
    • Metropolis at Metrodown - 500 yards
    • Metropolis at Metrotown - 500 yards
    • Patterson Station - 600 yards

    0.50 - 1.0 mi

    • Swangard Stadium - 1400 yards
    • Central Park - 1500 yards
    • Royal Oak Station - 1600 yards

    1.0 - 3.0 mi

    • British Columbia Institute of Technology - 1.4 miles

    3.0+ mi

    • Vancouver Harbour Water Airport (CXH) - 6.6 miles
    • Vancouver Intl. Airport (YVR) - 8.2 miles
    • Vancouver Boundary Bay Airport (YDT) - 10 miles
    • Blaine Municipal Airport (BWS) - 20 miles
    • Galiano Island, BC, Canada (YMF-Montague Harbour Seaplane Base) - 29 miles
    • Mayne Island, BC, Canada (YAV-Miners Bay Seaplane Base) - 29 miles
    • Saturna Island, BC, Canada (YAJ-Lyall Harbour Seaplane Base) - 31 miles
    • Abbotsford Intl. Airport (YXX) - 32 miles
    • Bedwell Harbour, BC, Canada (YBW-Bedwell Harbour Seaplane Base) - 35 miles
    • Sechelt - Gibsons Airport (YHS) - 36 miles
    • Waldron Island Airport (WDN) - 36 miles
    • Eastsound Orcas Island (ESD) - 36 miles
    • Bellingham Intl. Airport (BLI) - 37 miles
    • Stuart Island Airport (SSW) - 39 miles
    • Ganges, BC, Canada (YGG-Ganges Harbor) - 40 miles
    • Rosario Seaplane Base (RSJ) - 41 miles
    • Nanaimo Airport (YCD) - 41 miles
    • Westsound Airport (WSX) - 41 miles
    • Deer Harbor Seaplane Base (DHB) - 42 miles
    • Nanaimo Harbour Water Aerodrome (ZNA) - 42 miles
    • Roche Harbor Airport (HCE) - 43 miles
    • Victoria Intl. Airport (YYJ) - 45 miles
    • Blakely Island Airport (BYW) - 45 miles
    • Duncan Airport (DUQ) - 46 miles
    • Friday Harbor Sea Plane Base (FBS) - 48 miles
    • Friday Harbor Airport (FRD) - 49 miles
    All hotels in Burnaby, Canada
    Reviews
    • All (229)
    • Business (26)
    • Romance (8)
    • Family (38)
    • Friends (9)
    • Other (148)
    4.4 / 5
    Excellent

    Score breakdown (from 229 reviews)

    • 5.0
      (125)
    • 4.0
      (76)
    • 3.0
      (17)
    • 2.0
      (8)
    • 1.0
      (3)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.4
    • Comfort
      4.5
    • Condition
      4.4

    Reviews: Overall

    • < Previous
    • Page 1 of 5
    • Next>
    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "Highly Recommended!!!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I would recommend this hotel to anyone that is visiting Chinatown, Downtown, or the Richmond area in BC. The staff at the hotel were friendly and the place was clean. There are Chinese restaurants that closed at 11pm with great food. We stayed at the 8th floor and the place was quiet. Thank you and we will see you very soon!!!
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    Kevin C
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Excellent service and beautiful room"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were treated fantastic by the staff at front desk and also in the restaurant.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Susan
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "Great hotel with unnecessary internetrestrictions"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Overall experience was good although they can do a better job of communicating that their wired internet is free and only wireless is chargeable. Secondly, I fail to understand the number of device restriction once you buy the wireless internet. Its not far. Everything else was good, service, quality of staff etc. I could have given them five stars […] had there been no issue with the internet. Read more
    Genuine Expedia guest review
    Other trip
    Feb 18, 2013
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Very Nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The restaurant was pricey but good. The bed was comfy and the TV remote was my favorite with the kind of buttons that light up and it had a sleep timer. Always makes me happy.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Connie
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Great Hotel for the price!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Always a pleasure to stay at the Hilton. Will definitely stay there again on my next trip! Also I wanted to say thanks to the cooks who went out of their way to make me and my family breakfast even though we called for room service after the breakfast hours....Hilton Vancouver on Mc Cay Avenue. And the servers brought it up to my room with a smile!
    Genuine Expedia guest review
    Other trip
    Jan 10, 2013
    Narmin
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel. Very friendly and helpful staff. Most importantly nice clean rooms!!
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    WiFi charge is per device, which was a pain since we were relying on WiFi to take the place of cell service in Canada. An ethernet port is provided free of charge so a person could pack along a small wireless router to overcome this. Hotel staff was great helping us find places for lunch on Christmas Eve when most things were closed.
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Business trip to BC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    One of the nicest hotels I have stayed it so far. The staff was very helpfull and the food was great!
    Genuine Expedia guest review
    Other trip
    Oct 29, 2012
    Michelyn
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "hotel is clean and close to mall and skytrain"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    They could mention the restaurant upstairs and other amenties available.
    Genuine Expedia guest review
    Other trip
    Oct 7, 2012
    Donna
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "Metrotown"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel was updating its services to include wifi, the lap pool was being repaired, but it sits above the Crystal Mall and is close to another shopping area. Staff was very helpful in printing maps to local sites and giving directions to downtown Vancouver. They did bring up a mini fridge at our request.
    Genuine Expedia guest review
    Other trip
    Oct 4, 2012
    SJ
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "Conveniently located"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I would stay there again. Staff excellent and hotel is very nice. The only thing that was missing was a small convenience store to buy little items like snacks and things.
    Genuine Hotels.com guest review
    Other trip
    Sep 29, 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "Family with children"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice hotel. We are very happy with out stay. The room is clean. The only complain is the elevator to the garage is very slow.
    Genuine Expedia guest review
    Other trip
    Sep 4, 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "Our two night Stay."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Over all it was a good stay, clean , comfortable and quiet. However we found the room to be on the small side and entry way into room was very narrow ( remove shelving that only holds coffee maker it is useless) will add another foot of room to manouver suitcases in through door. Also no mini fridge in room, we were told we could have one and that they […] would bring on up to the room ( didn' t happen) fortunately we had a cooler so packed it with ice for the two days. However ice machine on our floor was out so was the pop machine so had to go to the next floor. Parking was crazy there wasn' t enough room to get around the corners there was a traffic jam in a very hot underground parking lot. Need ventilation. Would we stay again? Maybe if the price is less than what we paid yes as the location was perfect. Read more
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    Dawn U
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very roomy, clean, & comfortable! Enjoyed the stay very much .
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    Reiko
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Very Nice Area. Right across from the mall."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I enjoyed because the room was nice. Very fast check-in. In the middle of mall and stores. $9.00 to park overnight and that is cheap to me. Price is very right to stay at the Hilton.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Very good hotel to stay at. 20 min drive to Downtown Vancouver, Lots of nearby resturant (walking distance) with a very large mall across the street with everything. Stayed here because it has 2 Queens room where it is difficult to find in Downtown.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    Jackster
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "good view from 10th floor"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    overall very satisfied except one thing. I have a king bed suit on 10th floor. When I check-in, the front desk service offered to have the pullout sofa bed ready by 6pm. I came back after 8pm, nothing was done and I have to do it myself.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    Benjamin
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Clean, good service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I liked the hotel. The service was good. The room was clean. Good air conditioning
    Genuine Expedia guest review
    Other trip
    Aug 7, 2012
    Marina
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "A good affordable option"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    It was a good option for a 3 days stay, sky train is really close and you can get downtown in 15 minutes.
    Genuine Expedia guest review
    Other trip
    Aug 7, 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Great access to city sites"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great Hotel. Close to sky train and access to city sites. Asian market and restaurants a treat.
    Genuine Expedia guest review
    Other trip
    Aug 2, 2012
    Max & Lil
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Great place for an anniversary."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a great experience, enjoying the hotel and staff and the adjoining Crystal Mall and neighborhood.
    Genuine Expedia guest review
    Other trip
    Jul 26, 2012
    Richard
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Clean, comfortable, awesome staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place to stay! The staff was helpful, knowledgeable, and did everything possible to make our stay a good one. Clean and comfortable! Easy access to shops, buses, and train. We would stay there again.
    Genuine Expedia guest review
    Other trip
    Jul 23, 2012
    Maria and Alex
    US

    Hilton Vancouver Metrotown - Burnaby
    2.0 / 5
    Fair
    "NOT A 4 START HOTEL"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    THIS HILTON HOTEL IS A WORST 4 START HILTON HOTEL. INSIDE A ROOM HAS NO REFRIGERATION, NO SAFE BOX, NO SERVICE. NO WI- FI, NO BUS TO PICK UP IN-OUT OF AIRPORT. THE LOCATION IS TOO FAR FOR EVERYTHING, NEED A SKY TRAIN TO GO ANY WHERE, EXCEPT IT CONNECT TO A SMALL CHINESE SHOPPING MALL . I WOULD NOT RECOMMEND TO STAY IN THIS HILTON VANCOUVER HOTEL
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    KIM
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "Very good is most aspects, bad in some"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    The Metrotown Hilton room was much bigger/better than the Portland Downtown Hilton. We opted for valet parking since parking can be difficult otherwise and price difference is not much (10 vs 13). Did not like that we had to pay 10 per day for a very small opaque microwave costing almost nothing to them. Internet was wired and only possible on the […] desk/chair (not from bed). Not so happy about it but atleast it was free. Bathroom hot water tap was too hot in normal use, so very harsh on kids. They did/could not fix it even though we requested on next day and stayed for 4 nights. The workaround was to turn hot water tap at 10% of the max and cold water tap fully. Location is very far from downtown. Given huge 6-way red signal at every block in Vancouver, its not ideal location for downtown centric activities: stanley park, lynn canyon park, downtown shopping/restaurants, capilano bridge park, ... Read more
    Genuine Expedia guest review
    Other trip
    Jul 18, 2012
    Jack
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This is a great hotel in Vancouver, BC at a very reasonable price. Rooms were clean, staffs were very friendly, quiet rooms / not much noise around. It is located in one of the nicer neighborhoods of Vaqncouver, BC also. Downtown hotels are way more expensive + about $40 /day parking charge. We used to catch Sky trains for going to down town areas from […] very nearby Metrotown rail station- just about 15-20 minutes on the train to down town areas. I will higly recommend this hotel. Read more
    Genuine Expedia guest review
    Other trip
    Jul 18, 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "Great hotel for travellers"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    There is certainly improvement at the front desk. The staff is more friendly and helpful in comparison to our previous stay.
    Genuine Expedia guest review
    Other trip
    Jul 17, 2012
    Koko
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    There is no refrigerator in the room.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Great hotel for family"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Great hotel and excellent service. Definitely stay at the Hilton Vancouver Metrotown next time.
    Genuine Expedia guest review
    Other trip
    Jul 7, 2012
    Li
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Great hotel and location."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    All I can say is that it was great and better than expected.
    Genuine Expedia guest review
    Other trip
    Jul 5, 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Thumbs up for 2 Queen sz beds instead of 2 full!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Our family stayed here for two nights. We had our teenage daughter with us so we needed two beds. Many, many other hotels in Vancouver had only two full size beds. Just impossible for me to get rest with two in a small bed. I was so pleased to find that Hilton Metrotown has two queen beds!! Even though it was a bit out of the downtown area, that did […] not bother me. They have a parking garage below the hotel and it's a very reasonable daily charge. Other hotels were $30+ a day. Also, the skytrain is about a 2 block walk and will take you anywhere you want to go. We took it down to Canada Place/Gastown and it took less than 15 minutes. The pool is only accessed through the fitness room and up these back stairs. Very strange access to the pool. Not so sure it is handicap accessable if someone has issues with stairs. You would have to ask the staff if they have another way to the pool/hot tub. I would definitely stay here again on a repeat visit. Very nice staff, quiet, clean, really nice experience. Read more
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    Pam H.
    US

    Hilton Vancouver Metrotown - Burnaby
    2.0 / 5
    Fair
    "Disappointed"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Very disappointed, this hotel is not to the Hilton standards. they have no wifi in the rooms (only available at lobby), no free parking, no refrigerator or mirowave. For this price, you can find much better hotels.
    Genuine Expedia guest review
    Other trip
    Jun 28, 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "close to skytrain and metrotown - great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    there was great quality in service, it allows pets for only 30$ for the whole stay, and it is very convenient for those that aren't traveling with cars because it is right by Metrotown, which is a big skytrain and bus station.
    Genuine Hotels.com guest review
    3 night trip in May 2012
    Lily
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "Nice hotel"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    - It is a nice hotel and nice place near the mall. - Some staff in the front desk are not friendly.
    Genuine Expedia guest review
    Other trip
    May 21, 2012
    BaDeR
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Great hotel experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent, accommodating service from the moment we drove up to the front door until we checked out. The hotel is relatively brand new, thus everything was clean and comfortable. We will return to this hotel each time we visit the Vancouver area.
    Genuine Expedia guest review
    Other trip
    Apr 16, 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Great hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel was great, close to the shopping mall (easily walkable), the staff was very willing to help & friendly. The only downer was the noisy lobby, but that didn't affect our enjoyment of our stay!
    Genuine Expedia guest review
    Other trip
    Feb 21, 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Vancouver on Business"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great place to stay in the Vancouver, convenient to the Sky Train and Metro Town mall.
    Genuine Expedia guest review
    Other trip
    Feb 4, 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "good stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    very friendly close to shopping and many shop and restaurant
    Genuine Expedia guest review
    Other trip
    Jan 8, 2012
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "Very good hotel, prompt effective service - no unpleasant surprises"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Rooms were clean, well kept if a bit austere. My only real issue was no in room/suite safe. Had two issues - Internet connection (not able to connect) and heating was not working correctly. They immediately came up and resolved both problems very promptly. Service was across the board excellent - including fast room service.
    Genuine Expedia guest review
    Other trip
    Nov 23, 2011
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "A great hotel, will use this service again. Best walkin rate was a lot more"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The lights in the bathroom were messed up so we were moved to another room and upgrade to a suite! Sweet!
    Genuine Expedia guest review
    Other trip
    Nov 13, 2011
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "great hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Very big rooms. Comfortable environment great services
    Genuine Hotels.com guest review
    2 night trip in Oct 2011
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2011
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip with friends in Sep 2011
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Sep 2011
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    5.0 / 5
    Outstanding
    "Hilton Burnaby"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great staff. Very friendly, we had a great stay.
    Genuine Hotels.com guest review
    2 night family trip in Sep 2011
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    3.0 / 5
    Good
    "Ok, but didn't feel like a 4 star hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    We asked for a non smoking room. The room we were given was labeled as non smoking but smelled heavily of smoke. We asked for a different room and were told that the 4th floor has several smoking rooms and thats why our room smelled that way. They moved us up a few floors and the smoke smell was gone but the room still didn't smell great. Also, as mentioned […] by other reviews the pool is a small lap pool so if there a kids there dont plan on swimming. Read more
    Genuine Expedia guest review
    Other trip
    Aug 22, 2011
    A Traveller
    US

    Hilton Vancouver Metrotown - Burnaby
    4.0 / 5
    Excellent
    "Nice stopover"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This hotel was our Friday night destination while traveling around Washington state and Vancouver BC. The hotel was located in Burnaby, a section of greater Vancouver. This location was not the most attractive, but the hotel was very nice. I was interested in finding a newer hotel and this one was perfect for the price. The staff was friendly and the […] room service was great. We opted for breakfast in our room instead of looking for a restaurant in the area. That turned out to be a good decision even if the cost was a bit steep. By the way, the hotel tax in Vancouver is outrageous. I would recommend this hotel as a good place to book if you are OK with accommodations outside of downtown Vancouver. Read more
    Genuine Hotels.com guest review
    1 night trip in Aug 2011
    A Traveller
    US
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