We had a great stay at this hotel. The service was absolutely amazing and the rooms were quite nice. Don't be scared off by the lobby.Genuine Hotels.com guest review
Had a nice stay . Hotel staff very friendly and helpful. We would recommend to friends and family.Genuine Hotels.com guest review
"Great Green-focused hotel"
I really like this hotel for it's friendly personal vibe and convenient location on the edge of Waikiki. Bed was super comfortable and room was nice overall. Had convenient plus for recharging near the coffee counter-top, but nothing within easy reach of the bed. Liked the European-influenced using your room card to signal the air conditioning.Genuine Hotels.com guest review
Advantages: Close to and walking distance to Ala Moana Shopping Center, good restaurants and fast food and about a good exercise walk (half a mile) to Waikiki beach. Disadvantages: Don't take any room that is higher than the 4th floor. There is only one elevator for the whole building for the hotel staff and hotel guests (give yourself waiting time […] every time you go up or down). If you are in a hurry, use the stairs (good luck if you are carrying heavy); House Keeping service is TERRIBLE. Got to tell the staff to have your room clean everyday or else....don't expect your room to be cleaned or trash emptied; they have a short supply of amenities like soap, shampoo and such; Hotel Staff....NEEDS A LOT OF TRAINING IN CUSTOMER FRIENDLY SERVICE....very cold and unfriendly. I only was greeted once with "Aloha" when I checked in. Otherwise you're just a stranger who happens to be in their building. One hotel staff, Keto, a bellman was brave enough to be friendly. Read moreGenuine Expedia guest review
"Surprisingly good value"
The hotel is small, but comfortable. The rooms are near a busy street and noisier than I would have liked. It seemed recently refurbished and included a mini-fridge and a Keurig coffee machine. Not much of a view, but that is what outside is for. The beach was a quick walk and the mall was also close. The staff was very warm.Genuine Expedia guest review
"Got my money's worth"
It was an awesome stay. Great place when going to conventions and such but parking was a bit expensive but I really enjoyed it.Genuine Hotels.com guest review
I loved the beds, every night I'd just fall asleep..Genuine Hotels.com guest review
The hotel staff were very engaging, polite, accommodating. Only disappointment we felt was in the housekeeping. Our complimentary coffee & tea were not refilled in the mornings, Cups not washed. But worse of all was the bedding was NOT changed the entire duration of our stay. Expected sheets changed by the third day but when that was not done we left […] notes for housekeeping & still it was not not. Beds were made up with the same used sheets. Even at home my beds sheets are washed at least once a week. While on vacation I expect my bed sheets washed especially since I am paying a premium price for staying there!! Read moreGenuine Expedia guest review
"Nice Facility, Unhelpful Staff"
I was given a very pleasant room, clean and neat. Unfortunately I was confirmed with a City King and got a room with a queen sized bed and no explanation for the change even when I inquired about it. Upon check-in I asked to have a day rate on my last day as my flight did not leave until 10:30 pm. After looking at the computer, the desk clerk said to […] check back on Monday (which was my last day). I thought that a little odd. I checked back two days later. They again said, wait until the last day. I inquired again on Sunday. They said just it would be $50.00 for a day rate and to check tomorrow. Then on Monday morning my last day, I called at 10:30 am to check again. They said just come down to the desk and take care of it. So I went to front desk and was told,Sorry your room is reserved. So why not tell me that the first time I inquired so I could have made other plans. Why on Sunday when I inquired did they told me how much it would be to stay late if my room was not available. I was never told about the safe in the room or given a key for it. The hotel was conveniently located and a nice hotel but staff was not helpful. Read moreGenuine Expedia guest review
Usually, boutique hotels are fine. This was the exception. Their description on the web was very misleading. Their pool was filthy. The establishment was very seedy. The only positive item was the friendliness of the staff .Genuine Hotels.com guest review
"Great location between Ala Moana and Waikiki"
Good value. Rooms okay, but missing desk and well-placed electrical plugs. Toilet very loud, like a jet engine. Best feature is location. Would definitely stay there again.Genuine Expedia guest review
There are boutique hotels and then there is The Equus. I hardly ever rate the hotels we use but I decided that this one needs to be rated. The overall general state of the hotel was very tired and sad. Their pool was unacceptable - very dirty. Their ads were false and they lacked services. The only positive thing was their staff. They were very polite […] and willing. Read moreGenuine Hotels.com guest review
"Equus is a nice hotel for the price"
The hotel staff was very nice and helpful. The hotel entrance can be a bit challenging and parking can be an issue if you don't acquire a parking pass. I had to park across the street the first night (in a parking garage for $20). The price of parking is the same as if you have to park across the street but its definitely more convenient if you get […] a spot at the hotel. The hotel is within walking distance of the beach, restaurants, and shopping mall. Overall its a nice place for the money. Read moreGenuine Expedia guest review
"Good value for Waikiki"
Good smallish boutique hotel near the action in Waikiki. I was a bit disappointed with the pool - quite small and not a lot of deck space for just laying out.Genuine Hotels.com guest review
"Good hotel stay"
Generally a good experience. The staff were friendly, and we were greeted with pineapple juice upon our arrival. It is a little loud, because it's situated right on Ala Moana Blvd, but we didn't have trouble sleeping. The bed was comfortable. It's a great location too.Genuine Expedia guest review
"Very dissapointed for the price"
We paid $200.00 for this room in total. We go to Honolulu often and I have never paid more than $100.00 to stay at very nice hotels. I was really surprised about this place. Didn't sleep because of the noise. Bed was okay. Room was very dirty. I couldn't believe how dirty the bathroom was. Filthy. Never again will I stay here. I think it was only worth […] $75.00 at most, and that was just because of the location. Read moreGenuine Hotels.com guest review
"wonderful stay after everything that happend...."
started off rocky, but the staff made it a wonderful stay so glad we didnt change hotels truly the most under rated hotel on the island from being there 5 days would never stay anywhere else other than there (perfect stay) the staff was wonderful (john crowe) (emee) think i found a new home and 2 new friends iv stayed in many hotels im done this was […] the best stay ever hands down, thanks john and emee you guys truly are something special Read moreGenuine Expedia guest review
Everyone was friendly and helpful, without exception. Convenient location. Our 9th floor room was nice and clean and extras such as a balcony, k-cup coffee, WSJ paper,lots of clean towels, etc. were appreciated. Limited onsite parking and the bed was not as firm as we would have liked. We enjoyed our stay.Genuine Hotels.com guest review
Staff was very welcoming upon arrival. Offered assistance with parking and luggages. Provided suggestions on local spots to visit along with directions. The beach along with many restaurants and shops were just a short walking distance away. Also, our room exceeded our expectations despite the low reviews on yelp. It Was very clean and maintained. Bed […] was unbelievably comfortable and room size was perfect for 2 people. I stayed for 5 nights and would definitely come back again. Read moreGenuine Expedia guest review
"Where not to stay in Waikiki."
The TV didn't work most of the time, no linens in the room when I arrived, AC blew cold air right over the bed, no way to redirect the flow of cold air other than turning off the AC. And the one elevator took forever, as long as eight minutes ( I timed it after the forth or fifth time I had to wait longer than a few minutes).Genuine Expedia guest review
"good location close to the beach and restaurants"
nicely upgraded room with Keurig coffee in the roomGenuine Expedia guest review
My stay at the Equus Hotel was quite nice. The location and room comfort was on point, however, the wi-fi connection was horrible. I was not able to use it which was very disappointing being that that was one of the main reason I chose that hotel other than it's lcoation. Hopefully, in the near future, that isse will be fixed.Genuine Hotels.com guest review
"Great pick for the price!"
The Equus suited us very well. The location was not on Waikiki beach but ~10 minute walk to the eastern end of it. We loved that this put us closer to places locals actually go to eat than all the overpriced tourist traps central to Waikiki. The hotel itself is not much to look at from the outside but our room was clean, comfortable, and decor pleasant. […] Hotel staff extremely friendly and accommodating. Would definitely stay here again. Read moreGenuine Expedia guest review
We stayed at the Equus for an overnight stay on the weekend. Close to Ala Moana and the Hilton Lagoon. Very convenient for our stay. Nice smaller hotel. Limited parking, but at a cost. Small pool, but who needs it with the beach so close by. Great value for the price in my opinion.Genuine Hotels.com guest review
"Great location with a few flaws"
Location, staff, and layout of rooms were good. However, it can get quite noisy due to the proximity of traffic and the bed seemed uneven. Overall, a pleasant stay.Genuine Expedia guest review
The staff were pleasant and helpful. This is not a five star hotel but it had everything we needed especially when we were out most of the time. It was clean, quiet and easy access to all things. there was a fridge and a coffee maker in the room and we had a balcony. The bed was comfortable and there was lots of hot water. The air conditioning worked […] as needed and the WiFi was free. I would stay again in a minute. Read moreGenuine Expedia guest review
"Very happy with this hotel"
We stayed 2 nights. Staff are lovely, room was very clean and comfortable. Easy walking distance to Ala Moana shopping centre. Marina across the road with plenty of bars and restaurants to choose from. Convenience store, rental cars & mcdonalds within a minutes walk. Our room faced the main road but we slept well. Would def stay here againGenuine Expedia guest review
Nice hotel at east end of Waikiki Beach. It is a 5 min walk to the beach.Genuine Expedia guest review
"Nice hotel comfortable"
I'm very pleased with this hotel. Very close to Ala Moana shopping center and beach park and all the beaches near Waikiki. Good central point for buses and shopping. Beautiful, laid back area compared to the Waikiki beach area yet close enough to enjoy everything. The boat pier is nice, we had a partial view of ocean between the buildings. This area […] is safe and clean, good for families or older folks. Our room was on the top floor, was very clean & had king size bed. The rooms are modern & renovated. They have a small fridge and a coffee maker but no microwave. I would suggest the hotel add microwaves. There's a safe to keep your valuables but you have to ask for the key. There's complimentary Mai Tai drinks on Thur & Fri. Free ice cold water in the lobby, but no breakfast or restaurants in the hotel bldg itself. That's no problem as there are plenty of eateries within one block. There's an Outback restaurant and Red Lobster & MacDonalds across the street . My favorite place to get food is the ABC store in the same block. You can get anything here including alcohol & souvenirs. The Hotel staff are very nice & friendly and accommodating to your requests. You should consider this hotel if you are budget conscious. I'd recommend this to a friend. Read moreGenuine Expedia guest review
"location to wakiki is close to everything"
the hotel staff did not take the rubbish away and I took it to the away mid stay and left the rest for them at book out. I also had to chase additional coffee and sugar daily as it was not replenished with the room service also as there is only one lift it is held up often through the day by cleaning services and as there is no solution to this that […] will always be a problem Read moreGenuine Expedia guest review
"Great location and nice rooms"
Great little hotel perfect for a few days of shopping at Ala Moana Mall. Staff were friendly and helpful.Genuine Hotels.com guest review
"A comfortable hotel near the shopping center"
This is a good value hotel, one of the closest to the airports on the main shopping / beach road. It is slightly less glamorous than the photos I saw advertising the hotel, but the staff are friendly and the rooms large and comfortable. Good for a couple of nights. It is also very close to the Ala Mona shopping center so for those on a shopping trip […] it is only a 10 minute walk away. Read moreGenuine Expedia guest review
"5 mins walk to Ala Moana"
Stop over on our way back home to shop at Ala Moana shopping center and location wise -exactly what we were after. not recommended if you havent visited honolulu before as its far from the main waikiki strip the rooms were spacious, old decor, clean and comfortable. The only complaint was how noisy flushing the toilets are -its worst than flushing […] the toilets on the plane. Read moreGenuine Hotels.com guest review
"Vyborna poloha a velmi dobry hotel. Excellent !"
Ubytoval bych se znovu. S parkovanim je problem, ale da se parkovat naproti za stejnou cenu. V zasade ten hotel diky svemu umisteni nema chybu. Excellent location, really I can only recommend this hotel. Parking is a problem, however it is possible to park just cross the street (for the same money). Great !Genuine Hotels.com guest review
立地と値段を考えたら、こんなものかなって感じです。 快適に過ごせるわけじゃないですが、夜戻って寝るだけならいいかなという感じです。Genuine Expedia guest review
9階の角部屋デラックスルームに泊まりました。 たまに隣の部屋の声がしましたがさほど気になりません。アラモアナショッピングセンターまで歩いてすぐですし、ヨットハーバーを抜ければすぐに海です。レストランもたくさんあり、楽しめました。 ホテルスタッフもとってもフレンドリーで感じがいいです。日本語はほとんど通じないので英語が必須です。ブティックホテルなので大型ホテルとは違うとわかった上で泊まるには最高でした。 また泊まりたいホテルの一つです。Genuine Expedia guest review
9階の角部屋デラックスルームに泊まりました。 たまに隣の部屋の声がしましたがさほど気になりません。アラモアナショッピングセンターまで歩いてすぐですし、ヨットハーバーを抜ければすぐに海です。レストランもたくさんあり、楽しめました。 ホテルスタッフもとってもフレンドリーで感じがいいです。日本語はほとんど通じないので英語が必須です。ブティックホテルなので大型ホテルとは違うとわかった上で泊まるには最高でした。 また泊まりたいホテルの一つです。Genuine Expedia guest review
"Hôtel avec du charme"
Hôtel qui a du charme malheureusement pas de vu ,Genuine Expedia guest review
コンベンションセンターやアラモアナセンターに近いのでそちらに用事のあるひとには便利です。ホテルは全体に古いものの部屋は快適でした。ただし窓を閉めても前の道路の騒音がうるさいので静けさを求める人にはお勧めできません。Genuine Expedia guest review
房间布置不错，服务特别好，非常耐心周到。只是双人间靠马路，阳台门窗隔音不好，整晚车辆就像在耳边呼啸而过。带厨房的高楼公寓，视野很好，海景很美，但高层无法开窗通风，空调噪声大。Genuine Hotels.com guest review
今回１人で車を借りて行きました。。お昼ぐらいにホテルに着いて時間も早いしチェックインダメだろうなと思っていたのですがスグに部屋を用意していただいただけでなく無料でアップグレードもしてくれました。。スタッフがかなりフレンドリーで親切に対応していただけます。、２階にあるチェックインカウンターまでスーツケース２つとゴルフバックを運んでいただいた事とお願いしていないのに部屋まで運んで頂いた事に大変感謝しています。。 部屋の使い方がよく解らなかったのですが親切なおかつ丁寧に教えてくれましたよ。。 ハッキリ言いますが日本の某高級ホテルもワイキキ周辺の高級ホテルもココのホテルスタッフを見習うべきです。１６日間滞在しましたが不愉快な気持ちは１度もありませんでしたしベットメイキングも毎日綺麗にして頂けました […] 。。 外にある喫煙エリアでホテルスタッフと一緒にタバコを吸う機会があったのですが複数のスタッフとワイワイ会話を楽しみました。結構英語の勉強になります笑 日本語話せる人はいませんでしたが英語が苦手な自分でも全然OKでしたよ。あとホテル内で日本人と合わないので外国に来た感はあります。。 浴槽がないのでシャワーだけですが、水圧も丁度いいしお湯もスグに出ます。。 ホノルルに行く時はココのホテルだけに泊まります。。 Read moreGenuine Expedia guest review
"Hyvä palvelu ja hyvä hinta/laatusuhde !"
Hyvä hotelli omatoimimatkailijoille. Palvelualtis henkilökunta.Hyvä sijainti.Hyviä ruokaravintoloita lähellä.Genuine Hotels.com guest review
"Bra beliggenhet men noe støy fra hovedgate"
Bra hotell men alt for høy pris i den perioden vi benyttet hotelletGenuine Hotels.com guest review
部屋はせまいですが、スタッフも親切でよかったです。Genuine Expedia guest review
"Sehr freundliches Personal"
Gutes Preis- Leistungsverhältnis mit super nettem Personal und Strandnähe. Zimmer waren nur etwas laut und das Bett viel zu weich - beim Drehen ein Wasserbettfeeling..Genuine Expedia guest review
"Wedding Bliss at its Best"
08/20/14 Ms_Foifua Seattle, Washington
THANK YOU to everyone at the Equus Hotel for making my destination wedding so special! Having a group of family and friends travel from Australia to attend my wedding was one thing but all staying at the same hotel with great service and so accommodating was the cherry on the top! Thank you to Kika and Rene for overseeing accommodations for my family and friends and a special thank you to Puka for always greeting and being attentive to all my guests no matter what the request would be, and to Jackie for going above and beyond for my family. Thank you to all the staff of Equus Hotel for being so helpful during and after my wedding, my husband and I cannot thank you all enough! It was surly our home away from home! Location was so convenient to everything especially last minute shopping and this wedding was one that my family and friends would never forget! So thank you to everyone at the Equus Hotel for making our wedding extra special! Love always, Mr and Mrs Foifua!
"Softball team "
08/12/14 Stevo H
Are softball team stayed here for a tournament. The staff was incredible they were so helpful. They loaned us boogie boards for the girls and beach mats. Also very helpful with places to see and visit. Thank you so much for the great stay
08/11/14 Helmi S Sousse
I had a room with at moin 5 dead cockroach by all. I reserve Two months in advance all inclusive I think like that have a nice room and I get the receptionist told me that the garden view room and it was a room with a view of nothing the worse of the hotel and I not think there's worse. incompetent and unhelpful reception. I never go back and I recommend anyone to go there !!! I'm really disappointed :(
Admittedly a bit spoiled from our trip to Turtle Bay on the North Shore, we were somewhat disappointed with the Equus. Carpets were stained, walls were thin, and cigarette smoke kept wafting into our room (we were on the second floor). To its credit, the staff was vey friendly and the beds super comfortable. It was inexpensive and close to transit and walk away from beach. Although we would not stay here again, I can agree that the price point was excellent for the area.
"These guys are awesome!!!"
07/30/14 jasmine p
We just arrived home from a week in Waikiki, and even though I am exhausted and in pain from sunburn (wear sunscreen, lots!!!!) I just wanted to give these guys the review they deserve. *From the moment we arrived we were given exceptional treatment. A gentleman greeted us with cold pineapple and guava juice. He was a very welcoming and one of the nicest people I have met. The entire front desk is this way, extremely nice and helpful. They asked me if I wanted help every time I carried something. They even kept the lobby stocked with cold fruit infused water. *Room was just as advertised, nothing broken, nasty, or worn out. *Some reviews I read prior to arriving had mentioned noise so I asked for a room towards the back and I stayed on the 8th floor, no noise problem that I could tell. *Housekeepers are amazing! Always made sure I had plenty of everything. They cleaned really well, our beds always looked amazing. I know the difference between a good cleaning and cut corners, these guys did great! *The location could not be better. Within a couple blocks to Ala Moana Park beach and the shopping center, this had a huge variety of food to eat in the food court. My kids loved the beach there. I drove them down to Waikiki beach and they asked to go back to the one by the hotel. It is calmer and we even did a little of snorkeling there seeing fish with wings and some others. It is also close to Sam's club, Walmart, and Starbucks. We was able to park in the garage across the street for $7 per night, and at the marina for either $8 per night or $1 per hour which was perfect for daytime. I would definitely rent a car. While we stayed at The Equus we was able to go to Sea Life Park (kids loved swimming with the dolphins), Chief’s Luau (favorite part of trip to all of us, funny!), Hanauma Bay (amazing! fish everywhere), Waimea Valley waterfall (great experience), Diamond Head (hard hike but worth it), Pearl Harbor (good for kids to learn first-hand), Aloha Stadium swap meet (bought a lot of clothes and gifts for cheap), and several beaches (the lagoons at Ko olina were nice, swam with a turtle there in lagoon #1). *I have a 7 year old daughter and 17 year old son, both of which loved everything we did. They even loved the hotel, so much so that they wanted to spend the last day of Hawaii in the room. For the price I was expecting some disappointment, but there was absolutely none. The only thing I can even consider mentioning is that the pool was a little small. However if you go to Hawaii and spend your time in a hotel pool rather than at the beach across the street, maybe you should have just saved your money and rented a hotel with a pool by your house. My daughter swam in it once but after going into the ocean across the street she decided a pool was definitely not as much fun. I absolutely loved this hotel and all the staff in it, we have no complaints. We will definitely be back. Oahu was such a great experience. The people are the nicest, friendliest, and laid back that we have ever met. No one even honks or yells at all the lost tourist driving horribly (me). I'm in love with Oahu and all of its locals. Mahalo to the Equus and all the residents of Oahu, you gave this family some great memories to last a lifetime.
"Great location and great value."
07/27/14 Ronn F Roseville, California
The Equus Hotel is located minutes away from great restaurants, night life and beaches. The hotel is very comfortable and clean. The staff bent over backwards to make me comfortable. This is the best deal in Waikiki.
"ROMANTIC NIGHT STAY!"
07/26/14 kelly b Sunset Beach, Hawaii
I just moved out from Australia and wanted to spend a romantic night with my boyfriend in Waikiki. I was blown away by the warm and cosy feel of the Equus. The rooms were beautifully appointed, the mattress was like sleeping on a cloud and the linen was crisp and of good quality. The hotel is in a perfect location, we walked down to the mall for a bit of shopping then Ala moana to surf in the afternoon and watched the sunset. Tucked away from the main hustle and bustle of Waikiki the Equus is one of the nicest hotels I have stayed in. We found the staff so warm and helpful during our stay and the attention to smaller details in the room.. cookies / tea and good quality coffee all available! We will def be back to stay at the Equus! It was all round an amazing experience and value for money. Absolutely beautiful! I would recommend to any family or couple looking for a relaxing holiday or a romantic few nights stay.
"Comfort & value tucked into prime location"
07/26/14 2t23h01n0 Wisconsin Dells, Wisconsin
Location location location! I stayed 12 nights on business mixed with sightseeing. Location minimizes the need for a rental vehicle. Parking is $20/day (typical in this area). Waikiki's north edge is five minutes on foot. The Ala Moana Mall's well-priced and diverse food court helped when I did not want to spend a ton on dinner. It's a ten minute walk. Plenty of restaurants, bars, gift shops, ABC stores, etc. sit within a 5-15 minute radius. My room was clean with fridge, wi-fi, flat panel TV and balcony (I'm not certain that all rooms have balconies). The staff from desk to housekeeping to bellmen always made a point to ask what they could do. Complimentary mai-tais between 4-6 Thu-Sat. I enjoyed the complimentary Wall Street Journal each morning. Hotel offers complimentary polo tickets for the Sunday matches on the North Shore. Note: the elevator begins at the 2nd floor. You need bellmen to move bags, etc. from ground level to front desk via stairs. I would stay here again for sure.
07/22/14 KristenHawaii Honolulu
Living on the North Shore of Oahu, I treated myself to a night at the Equus last week. The Equus is a boutique hotel, and I absolutely loved my stay there. The location is perfect..walking distance to Ala Moana Beach Park, the shopping center, and the Ala Wai boat harbor. Because it's not right in the center of Waikiki, I found it much more peaceful. The staff couldn't have been more welcoming, and the hotel is decorated beautifully with an equine theme. The lobby area is very cozy with cold infused waters, and they even had a mai tai hour for guests in the early evening. I liked the fact that the manager was very "hands on" and charming as well... The room was spacious with simple but elegant decor, and the bathroom amenities were very contemporary. The bed was one of the most comfortable beds I've ever slept in. One of the highlights for me was the "towel art" created by the housekeepers. They actually had a swan and a smaller duck that were made from twisted bath towels! The only down side I will mention is that I only had one night! Thank you Equus staff, for making my night in town such a wonderful treat.
"We expected more based on the reviews"
07/17/14 SrsRocks Irvine, California
The hotel was clean, rooms were well maintained. All facilities in the room were great. The parking was tight. You need to pay for the parking (almost everywhere in Honolulu/Waikiki/Ala-Moana area hotels). The hotel was in a tight complex and you have to climb some stairs (no elevator or wheelchair access for those set of stairs to go to main lobby). There is no ocean-view as this is in different area than ocean. This is near to Ala-Moana park but a little far from Waikiki beach. We enjoyed our stay in other Waikiki area more. No bathtub, only standing shower. Room and bathroom were clean and well maintained. This hotel is almost on a busy road so there were definitely some street/traffic noise issues. But overall this was an average hotel.
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