All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1696 Ala Moana Blvd, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 134 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    4.1
  • Comfort
    3.9
  • Condition
    3.6
  • Neighborhood
    4.0
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4.0 / 5Excellent
"Great night's rest!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
appreciated room change due to booking and comp makeup wipe to combat hot Hawaiian sun. Still "a nice hotel" and convenient to beach & shopping. valet was great too!
Genuine Hotels.com guest review
1 night business trip May 29, 2015
A Traveler
US
4.0 / 5Excellent
"Equus Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very pleasant surprise. I will stay there again. Very professional and friendly staff. Bed comfortable. Room comfy. Energy conscious. Keurig coffeemaker made my early mornings.
Genuine Hotels.com guest review
6 night business trip May 21, 2015
A Traveler
US
4.0 / 5Excellent
"Wonderful Small Local Hotel with a Parking Problem"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I really liked this hotel. It is the last hotel which is Hawaiian operated, which means they have real local folks at the front desk and working there in general which I found delightful. The only problem I had was with the valet parking. There are about 8 stalls under the hotel and the cars are rotated out of these stalls to the parking structure behind (inaccessible to Equus Hotel guests). There is only 1 attendant and it takes him about 5-8 minutes per car to retrieve it. If there are 4 other folks in line ahead of you, it is likely to be at least a 20 minute wait. After the valet leaves at 10PM, you are instructed to just put your car in one of the eight slots and give the keys to the front desk. The first night I came back at 11PM and there were no slots and only about 1 car space left anywhere in the area. I am hoping that this is something they will remedy! To be very fair to the hotel, when I told them of my parking woes, they took 2 of the 3 nights of parking off my bill. While I appreciated this, I would appreciate it more if they fixed the problem (2 attendants for more hours). If you don't have a car, no problem. It is within walking distance to many places - Waikiki, Convention Center, Ala Moana Shopping Center - and on the main bus route.
Genuine Hotels.com guest review
3 night business trip May 14, 2015
Damaris
US
4.0 / 5Excellent
"Honolulu stay before a 7-day Hawaii cruise."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
enjoyed our two night stay at this lovely boutique hotel, walking distance to eateries, shopping and lots of fun activities at the Waikiki beach.
Genuine Hotels.com guest review
2 night romance trip Apr 30, 2015
Remedios
US
3.0 / 5Good
"equus"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great location! Great hotel for the price! Staff was really helpful! Hotel was a little dated and close to Ala Moana Blvd, so there was a lot of street noise.
Genuine Hotels.com guest review
4 night business trip Apr 20, 2015
A Traveler
US
4.0 / 5Excellent
"nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel and staff, but the road noise was very loud (9th floor).
Genuine Hotels.com guest review
2 night business trip Apr 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Woyld stay here again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Fantastic stay in this cute little gem. The service was on point, our room was clean and perfect for the price. They don't have all the fluff some of the other hotels have (hotel bar, breakfast etc.) however, the savings in the rate make up for this in my mind.
Genuine Hotels.com guest review
2 night romance trip Apr 12, 2015
A Traveler
US
3.0 / 5Good
"Honeymoon getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The renovated rooms were nice, the staff was very nice and helpful. The room was very loud with street noise at most times with sliding doors closed and locked. The happy hour on Thursday and Friday with the staf was nice and the Mai Tai was good.
Genuine Hotels.com guest review
5 night romance trip Apr 9, 2015
A Traveler
US
4.0 / 5Excellent
"Most Enjoyable!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The Equus is right on Ala Moana just a couple blocks from the mall and the beach. Very convenient! It is a little aged, but clean. It felt homey and cozy. Staff always wore a smile and asked about our day. The room was a good size and the bed comfy. No view, but who spends time enough in the room to enjoy a view in Hawaii. We were a bit concerned about the security of the door at first. But the only way upstairs is directly in front of the desk and there was always staff present. We had a most enjoyable stay and would definately return.
Genuine Hotels.com guest review
7 night romance trip Mar 31, 2015
A Traveler
US
3.0 / 5Good
"It's nice, but........."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The hotel staff was very friendly and helpful. However, upon arrival (check in at 3) at 3:45 our room was not ready, we reserved a king bed and ended up with a queen room that was really not all that clean. It is an older facility with no elevator from parking garage and beware parking is $25 a day. No ocean views and loud traffic noise.
Genuine Hotels.com guest review
4 night romance trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was very nice. Staff (Mrs. queenie and Mrs. Renee and Ramon) were very sweet and helpful! I would def. Recommend this hotel to friends. Also. It was very clean!
Genuine Expedia guest review
Other trip Mar 28, 2015
Diamond
US
2.0 / 5Fair
"Small hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Pool is dirty,very tiny bathroom,escalator is upstairs,you have to carry your heavy baggage to get to receptionist.
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Very noisy street traffic. Room was small but nice.
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the time I checked in the staff was extremely helpful! The room was very confortable. would most definitely recommend this hotel.
Genuine Expedia guest review
Other trip Mar 13, 2015
dan
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
very nice boutique hotel, close to everything. rooms small but lovely. services very good, staff very fine.
Genuine Expedia guest review
Other trip Mar 4, 2015
A Traveler
US
4.0 / 5Excellent
"Nice location and price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Our 4 night stay at the Equus was very pleasant. The rooms were cozy and had everything we needed after a long day of activities. Zach down by the front desk was great about helping us find different activities to book during our stay such as whale watching, a luau and a day at Pearl Harbor. The beds were very comfortable at night but the only downsides were the slightly small shower space and the street noise due to the location next to the busy street. However, I would be more than willing to stay here again. The rooms were a good deal, the staff helpful and the hotel is located a short walk from the Ala Moana Mall, an ABC store and the beach.
Genuine Expedia guest review
Other trip Feb 28, 2015
Ashley
US
5.0 / 5Outstanding
"Equus equal to other Waikiki hotels"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was comfortable. Rooms a little small but excellent location - close to marina and Waikiki beach as well as the Ala Moana mall. Easy walk to anywhere in the area. Enjoyed my stay.
Genuine Hotels.com guest review
2 night family trip Feb 8, 2015
Karen
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The Equus was recommended to me by a the company that I was visiting. Great hotel and a great price. It's not on the beach, but I wasn't looking for a resort during my stay. This hotel is very close to restaurants and a large shopping mall just down the street.
Genuine Hotels.com guest review
3 night business trip Jan 26, 2015
Kelly
US
1.0 / 5Poor
"Only a "fall back" hotel"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
A "fall back" hotel to be sure. VERY noisy. So much so that the room had a sound machine on the nightstand to mask street noise. Housekeeping was slow, sometimes not getting to your room till 4pm or later. Single elevator that was VERY slow. Price was not cheap enough to offset the negatives.
Genuine Hotels.com guest review
5 night trip Feb 15, 2015
Kenneth
US
4.0 / 5Excellent
"Parking is extra"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice little hotel. Kinda the bare minimum for the area. Parking at the hotel is an extra $25 a night, otherwise you have to fight for street parking in the nearby neighborhood, which can be a pain in itself.
Genuine Hotels.com guest review
2 night business trip Jan 27, 2015
Craig
US
4.0 / 5Excellent
"Comfy room,nice helpful staff,close to downtown"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We stayed our first week in honalulu at the hilton wakiki so when we first got to the Equis I was a bit worried it was definatly older and smaller and not updated . But I have to say you can't judge on first impressions...... Staff was very helpful.... Rooms were clean and very comfy( loved the beds) shower was better than the hilton!!!!!! Parking staff was also so helpfull and efficient $22.00 a day to valet ( cheaper than the $33.00 at the other hotel) xoxo
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were only here one night, and most of our time was spent out and about.
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Boutique hotel close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My friend and I stayed at the Hotel Equus as an overnight girls' trip from one of the outer islands. It's within walking distance of Ala Moana Shopping Center, Ala Moana Beach Park, even Waikiki. It's also half a block away from convenient bus stops. The hotel staff was friendly and helpful, the room was clean and cozy and inviting. I'll stay here again.
Genuine Expedia guest review
Other trip Dec 26, 2014
Pat
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
did not expect to have to pay for parking and the bathroom was very small and since it is right on Ala Moana blvd you have to deal with the traffic noise until late at night and early in the morning. Is close to Ala Moana center and not far from the beach.
Genuine Expedia guest review
Other trip Dec 11, 2014
A Traveler
US
4.0 / 5Excellent
"nice hotel near ala moana mall"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
only bad thing is I called front desk about the wifi connecting to my room. it did not work the whole 2 days i was there. ... i called 4 times and even walked to the front desk once to see if they can do anything. ... they should have offered to move me or maybe i should have asked to switch rooms. try to not stay on the 4th floor lol
Genuine Expedia guest review
Other trip Nov 28, 2014
A Traveler
US
4.0 / 5Excellent
"Great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My room was located on the fourth floor at the Equus. The staff was very friendly and helpful. My room was clean and very comfortable.. nice and cool when I initially checked in. The Valet parking costs $25 a day but most of the fees were waived for me because I usually parked my car rental myself if I was able to find a space on my own. The room had a ironing board and iron, a refrigerator and a coffee maker and of course a 36" TV. I really loved the view i had, overlooking busy Ala Moana Blvd. And hope to book that very same room again when I return to Honolulu. It does tend to get a bit noisy with the occasional car blasting music at 6am in the morning, but overall the street noise wasn't that bad. The hotel is located a couple of miles from a Walmart, and you're in walking distance to Waikiki Beach. There are also a ton of restaurants and places to go shopping all nearby.
Genuine Expedia guest review
Other trip Nov 20, 2014
Bobby
US
3.0 / 5Good
"Comfortable hideaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel has done a fine job with an older building. Tucked in the middle of some high rise building, all the comforts of a bigger named hotel are here! Just wish the TV was bigger.
Genuine Expedia guest review
Other trip Nov 3, 2014
Lawrence
US
5.0 / 5Outstanding
"Nice, basic hotel close to beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Overall we had a great experience at the Equus. The staff was very friendly and helpful. The rooms were nice. Our two biggest complaints have more to do with the location of the hotel than anything the hotel can change now: 1) It is a rather hard hotel to find. It is very narrow and the valet parking location is not obvious like it would be at a bigger hotel. 2) There is a significant flight of stairs to get into the hotel and main lobby. There is no alternate entrance or elevator. For most people this is not a problem, but for my family (we had a 2 year old and stroller) it was a bit of a nuisance everytime we went in or out. Other than that, it was really a nice hotel.
Genuine Expedia guest review
Other trip Oct 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to beach & Hawaii Convention Ctr"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was looking for a basic hotel, reasonably priced, walking distance to the Hawaii Convention Ctr. Hotel is basic, no room service BUT rooms are very nicely appointed and clean (elevator could use facelift) and every single staff person went out their way to make sure we were taken care of. Nice walk along the canal to the Convention Center, couple of blocks from Hilton Hawaiian Village and lots of restaurants and shopping.
Genuine Expedia guest review
Other trip Oct 29, 2014
Shannon
US
3.0 / 5Good
"good location for adults"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I reserved a deluxe room but it was not deluxe. Funky dressers with tiny drawers. No shelf in the shower - had to put my things on the floor! There was a thermostat for the AC but it controlled on & off not the temp. Single ancient elevator.
Genuine Expedia guest review
Other trip Oct 27, 2014
nsp
US
4.0 / 5Excellent
"Hotel fairly comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
would like room service to have been more prompt on one day. room cleaned just before 4 pm on next to last day of stay
Genuine Expedia guest review
Other trip Oct 15, 2014
A Traveler
US
3.0 / 5Good
"Surprise entrance"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location near Waikiki and good restaurants.The beds were comfortable, the rooms clean with adequate space. The staff was responsive and friendly. However,this hotel is for the young or physically fit as there are 19 steps up from the street to the lobby and "ground floor elevator" I think advertising should reveal this. I am 86 and fit but many my age would be "pooped" to get to the first floor
Genuine Hotels.com guest review
7 night family trip Sep 23, 2014
Charles
US
5.0 / 5Outstanding
"Wonderful experience at the Equus!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a wonderful time and would recommend this hotel to family and friends anytime. Great job to the awesome, very friendly, professional staff for making our experience one to remember. From the day we got there to the day we left, it was perfect. This was a great vacation and we will be back. Thanks to Yoshi, Tim and Rene and many others. You all deserve a big pat on the back for a well run clean hotel. We loved the quaint clean rooms and the location close to shopping, beaches and great restaurants, as well. Thank you, again to all!!! Till next time... Mahalo!
Genuine Expedia guest review
Other trip Oct 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Great trip to Waikiki!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Another good choice for location, comfortable rooms with an excellent staff!
Genuine Expedia guest review
Other trip Sep 27, 2014
Patrick
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Was a nice stay can't really complain about to much we had the do not disturb sign in the door so overall good hotel
Genuine Expedia guest review
Other trip Sep 24, 2014
kool
US
4.0 / 5Excellent
"Great for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Right on the edge of all the high end hotels, the a Equus is the perfect spot for an evening walk on the beach. It's close to the action and an easy walk to restaurants. Be ready for $25/day parking plus tax(!) and ask for a room away from the street.
Genuine Hotels.com guest review
7 night trip Sep 10, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
This hotel is in need of a huge renovation. All of the windows were in need of replacement; seals were bad and all noise came through loud and clear. Cable was spotty and maid service was rare. We placed signs to make up room and maids had to be called after not cleaning for 2 days. I would not recommend this place.
Genuine Hotels.com guest review
5 night family trip Aug 29, 2014
charles
US
3.0 / 5Good
"Small boutique hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The room I had was tiny, the walls are very thin and the pool is so small don't even bother contemplating a swim. However, the staff is super friendly and accommodating and they keep the place clean and dignified. The location is ideal if you don't want to be in the thick of Wailiki madness; it's across the road from the beach and a 5 min walk to a major mall. I would stay there again.
Genuine Expedia guest review
Other trip Aug 26, 2014
Lucie
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We had a great stay at this hotel. The service was absolutely amazing and the rooms were quite nice. Don't be scared off by the lobby.
Genuine Hotels.com guest review
1 night business trip Jul 19, 2014
Erin
US
2.0 / 5Fair
"Review of Hotel Stay"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
No clear sign from road and access from main road. Expensive for category of hotel.
Genuine Expedia guest review
Other trip Jul 20, 2014
Hawaii tourist
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a nice stay . Hotel staff very friendly and helpful. We would recommend to friends and family.
Genuine Hotels.com guest review
4 night trip Jul 5, 2014
A Traveler
US
4.0 / 5Excellent
"Great Green-focused hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I really like this hotel for it's friendly personal vibe and convenient location on the edge of Waikiki. Bed was super comfortable and room was nice overall. Had convenient plus for recharging near the coffee counter-top, but nothing within easy reach of the bed. Liked the European-influenced using your room card to signal the air conditioning.
Genuine Hotels.com guest review
1 night trip Jun 24, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel for people on a budget"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The location was very convenient for our trip. We were able to walk just a few minutes to Ala Moana Mall and very close to the bus stops. Restaurants, stores and beach were just a walk away. The room was really nice and clean. The only inconveniences was that you could hear the noise on the streets and sometimes from the rooms next door. The hotel is located right on the main street. Also no driveway for the main entrance, so if you are being dropped off by a cab you will be getting off on the main street way which is a busy street. Other than that, the hotel was very satisfying. Would definitely come back!
Genuine Expedia guest review
Other trip Jun 3, 2014
K&M
US
5.0 / 5Outstanding
"Great staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Easy parking, great staff. I will return when I visit.
Genuine Expedia guest review
Other trip May 29, 2014
A Traveler
US
3.0 / 5Good
"Equus"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed for a business meeting. Good value but not best for vacation. Very nice staff. Clean and safe.
Genuine Expedia guest review
Other trip May 23, 2014
A Traveler
US
3.0 / 5Good
"Convenient but....."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Advantages: Close to and walking distance to Ala Moana Shopping Center, good restaurants and fast food and about a good exercise walk (half a mile) to Waikiki beach. Disadvantages: Don't take any room that is higher than the 4th floor. There is only one elevator for the whole building for the hotel staff and hotel guests (give yourself waiting time every time you go up or down). If you are in a hurry, use the stairs (good luck if you are carrying heavy); House Keeping service is TERRIBLE. Got to tell the staff to have your room clean everyday or else....don't expect your room to be cleaned or trash emptied; they have a short supply of amenities like soap, shampoo and such; Hotel Staff....NEEDS A LOT OF TRAINING IN CUSTOMER FRIENDLY SERVICE....very cold and unfriendly. I only was greeted once with "Aloha" when I checked in. Otherwise you're just a stranger who happens to be in their building. One hotel staff, Keto, a bellman was brave enough to be friendly.
Genuine Expedia guest review
Other trip Apr 23, 2014
Don Allan
US
3.0 / 5Good
"Surprisingly good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is small, but comfortable. The rooms are near a busy street and noisier than I would have liked. It seemed recently refurbished and included a mini-fridge and a Keurig coffee machine. Not much of a view, but that is what outside is for. The beach was a quick walk and the mall was also close. The staff was very warm.
Genuine Expedia guest review
Other trip Apr 22, 2014
Vjames
US
5.0 / 5Outstanding
"Got my money's worth"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was an awesome stay. Great place when going to conventions and such but parking was a bit expensive but I really enjoyed it.
Genuine Hotels.com guest review
2 night trip Apr 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Pillow Beds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved the beds, every night I'd just fall asleep..
Genuine Hotels.com guest review
3 night trip Mar 25, 2014
A Traveler
US
3.0 / 5Good
"Good Location"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel staff were very engaging, polite, accommodating. Only disappointment we felt was in the housekeeping. Our complimentary coffee & tea were not refilled in the mornings, Cups not washed. But worse of all was the bedding was NOT changed the entire duration of our stay. Expected sheets changed by the third day but when that was not done we left notes for housekeeping & still it was not not. Beds were made up with the same used sheets. Even at home my beds sheets are washed at least once a week. While on vacation I expect my bed sheets washed especially since I am paying a premium price for staying there!!
Genuine Expedia guest review
Other trip Mar 25, 2014
Mz
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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