"nice, clean, quiet and very friendly hoster"
We were just one night (it was to short!) and had an amazing day in Key West. The hotel is perfect if you are looking for a quiet place. The dock to watch the beautiful sunset is walking distance and also some good restaurants (mangia mangia and old town bakery). The rooms are very clean and nice. The hosters are VERY friendly. Just perfect!!Genuine Hotels.com guest review
We would without a doubt stay there again, we only have one minor complaint: the AC in the room was very loud. So loud we could not leave it on while trying to sleep, two ceiling fans almost compensated for the lack of nighttime AC, but we usually woke in the middle of the night to turn on the AC for a while. Other than that minor annoyance, everything […] was perfect. The staff and owner were exceedingly helpful, location was great (walking distance to everything, yet far enough from Duval street to not be disturbed by it). Read moreGenuine Hotels.com guest review
Thanks Jane and RomanGenuine Hotels.com guest review
very pleasant, staff (Jane and Roman) are the greatestGenuine Hotels.com guest review
"Charming little hotel. Great service!"
Stayed here for two nights in August. The hotel is pretty much as you would expect from the pictures. The service however is one of a kind and can be described as very personal and patient.Genuine Hotels.com guest review
"A QUIET AND COZY PLACE TO STAY"
Overall we had a nice two night stay. The location wasn't our ideal location as we thought we had made reservations at the HERON HOUSE (No court) that was located on Simonton St. - 1 block off of Duval where all of the action in Key West is located. The Heron House COURT was actually 5 blocks further away. Not a big deal for a two night stay but it […] could have gotten old walking back in forth had we stayed longer. Parking is a joke in the busy areas. We rented a Moped our 2nd day and that made all the difference. As far as the HHC is concerned, it was a cozy place that seemed to be pretty well taken care of by the staff. There is a dipping pool and a small swimming pool that was nice to have on those hot summer days. The staff was helpful and was always ready to go above and beyond the call of duty to make our stay comfortable. Unfortunately, all the hospitality in the world couldn't do much for the small room and bathroom we had. It was doable for two nights but we were very ready to leave our small confines when it was time to leave. We were spoiled as we had some very large beach accommodations as we made our way down from North Carolina. Read moreGenuine Expedia guest review
I called ahead of time to let the hotel staff know I would be arriving late and what the procedures were. As with the other reviews for this hotel, I agree that the hotel staff is VERY nice and very friendly. By calling ahead, I also found out there is only street parking (no parking lot at all), and that some of the parking spots are marked residential […] only. Be prepared to drive around if you are arriving late! Read moreGenuine Hotels.com guest review
"Could not have been better"
Excellent location in Old Town for one who likes to walk. Very pleasant staff who soon became our friends. Clean, airy room with large windows. Parking is on the street, and spaces are limited. We found a place to park the car, in front of the house, and left it there until we left. A car in Key West is not needed. If one doesn't wish to walk, bicycles, […] mopeds and electric cars are available for rental. Great vacation and Heron House is a great place to stay. Read moreGenuine Hotels.com guest review
The place is a dump with no parking. Go somewhere elseGenuine Hotels.com guest review
Nice place to stayGenuine Hotels.com guest review
"within walking distance to Duval st."
hotel was clean but very old.pool was out of service.a/c was old window units.door would not close and lock properly.furniture was cihipped and peeling.room had 13 inch portable tv.One bright spot was Roman behind the desk who was knowledgeable and very helpful.Genuine Hotels.com guest review
"Charming with Excellent Service"
This was my first time staying in old Key West and I cannot wait to go back. Roman made us feel so welcome. I am so glad we took his suggestion about getting the bicycles. It made the trip perfect. I just couldn't stop smiling and had one of the best getaways ever.Genuine Expedia guest review
"nice hotel and best staff"
close to Cafe Sole, also close to other food places with outstanding food and very reasonable price! pleasant walk to any direction and is close to the center attractions too! very friendly(most friendly we've ever met!) and helpful staff, there's nothing more we could ask for.Genuine Expedia guest review
"Absolutly good, the beds are topppp !"
Wonderfull 3 days, everytime moreGenuine Hotels.com guest review
"charming B&B in great location"
Roman welcomed us like old friends and was fantastic, helpful, informative and attentive! The hotel is well located near wonderful restaurants, bakery and the waterfront with cute shops and boating. We easily walked to Duval Street, Southernmost point, White street pier for fireworks etc. We stayed in a suite which was very roomy. We'd consider staying […] in that room again but it only sleeps 2 which was surprising for a 2-story suite. It was private with what felt like our very own pool right outside, plus balcony upstairs. Read moreGenuine Expedia guest review
"Great place to stay in Key West"
We really enjoyed our stay here! Roman was so welcoming and accomodating (as well as the rest of the staff we met, i.e. Christina). We walked everywhere from the house (Duval street is ~10 minutes, Higgs Beach ~20 minutes). The house itself was so quant and relaxing, which totally coincides with the Key West atmosphere. We will stay here next time we […] travel to KW! Read moreGenuine Hotels.com guest review
"Left Refreshed and Happy!"
We usually stay in hotels so this was a departure for us and a new experience. The location was great, we had 4 or 5 great restaurants within just a few minutes walk and a rockin' pool scene just across a couple of blocks at Dante's. One of the great things about this place was the fact that you could go to Duval and other areas of Key West and get […] as wild as you wanted to but when you were done.. you had a very clean, very comfortable escape to enjoy! We rode the key West Express, so this was a great place for that as the terminal is just a couple of blocks away! Also, we had a junior Suite which afforded us some much needed space. We enjoyed meeting and getting great dining advice from Ramon, the homes manager! He may be the nicest man in the world! Read moreGenuine Hotels.com guest review
"Nice service but a/c was not cooling the room"
Nice service but the a/c was not cooling the room and made the stay very uncomfortable. I spoke to the staff and no resolution was provided because they were fully booked. For $200 a night a working a/c is a must have in a hotel at Key West. Would not recommend this hotel.Genuine Hotels.com guest review
"clean and quaint."
had a great time! can't say enough about Roman, our host during our stay.Genuine Expedia guest review
"Needs alot of work"
This hotel needs ALOT of work. We had a missing Tile missing on the bathroom floor. There were pieces Of the blind missing covering the window. The proximity Of the hotel allowed to to give it a 3 rating along with Roman.Genuine Expedia guest review
RAMON WAS EXTREMELY COURTEOUS AND HELPFUL AND THAT MADE OUR STAY THAT MUCH MORE PLEASANT.Genuine Hotels.com guest review
We liked the location,enjoyed the front porch and pool and the staff was equally nice,very close to the wharf area and also many nice restaurants!Genuine Expedia guest review
"It Was Ok"
This B&B is ok. The staff is very nice, but other than that I could take it or leave it. The location is not very close to any main sights. The use of the word luxury in association is not accurate, the location could use a little sprucing up. New sheets, new paint, etc.Genuine Hotels.com guest review
"Excellent location for the price"
Our stay was excellent.Genuine Hotels.com guest review
Excellent place they bend over backwards to make your trip great. Even located me a spoton a fishing charter with no advance nonotice. I highly recommend.Genuine Hotels.com guest review
"Return was disappointing"
We have stayed here before and looked forward to our return. Everything was disappointing. The room was dirty. The rug was stained, the bathroom louvered doors had at least 3 years of dust and dirt, even the ceiling was covered with water stains. Bathroom fixtures need upgrading, room needed fresh paint, windows needed new blinds. Breakfast was limited. […] Host was informative and helpful. We won't return. Read moreGenuine Expedia guest review
"Like staying with family in a tropical paradise!"
I LOVED this hotel. Roman, the manager, is phenomenal and makes your stay so enjoyable. He is so nice and extremely helpful. He has connections with all the great places that offer activities and restaurants and goes out of his way to get you what you want. He made sure we had towels AND sunscreen for our sail boat trip and was there when we got back […] to hear all about it. The room was very clean and the bed was SO comfortable. There were a few minor issues with the blinds not working completely but we managed. The location is GREAT and while parking can be difficult, Roman makes a point to help you find some. All in all, I'm a picky customer and this place delivered. I WILL be back!! See you soon Roman! Read moreGenuine Expedia guest review
"Great hotel experience"
I would definitely recommend this hotel in Key West. The location, staff and room were great!!Genuine Hotels.com guest review
Room needs some updating and is very small, but reasonably priced for Key West. Front desk staff was awesome.Genuine Hotels.com guest review
"Heron House Court"
Nice small hotel with plenty on space for your stay. Our room was a mini suite and was very nice. I would stay here again. It is centrally located and an easy walk to downtown. The staff was excellent and served a nice continental breakfast.Genuine Hotels.com guest review
"Great Place to Explore Key West"
My husband and I loved the location of the Heron House Court. It was a bit of a walk to the main attractions and party area of Duval St but we liked wandering around the neighborhood and discovering the places that locals go. Roman from Heron House was very helpful and gave great recommendations for restaurants in the area. I would stay here again.Genuine Hotels.com guest review
"Wonderful B&B in old town."
Wonderful bed and breakfast. It was in old town close to all the things we wanted to see and do, Hemingway house, Mallory Square, close to the harbor for our eco-tour. Bike rental shop was just around the corner. It was close to Duval street but still in quiet area. The concierge, Roman was excellent. The only complaint (minor) was that the breakfast […] could have used some fruit, only had cereal, bagels etc. Read moreGenuine Expedia guest review
"Great place to stay !"
I booked this hotel based on price and number of good reviews. I have to say that almost all reviews were very accurate, especially concerning the manager Roman. He was one of the nicest, most helpful hotel managers I have ever dealt with. His attentiveness and friednly attitude made up for any shortcomings the hotel may have. The surrounding neighboorhood […] is nice/quiet and close to Duval St and other attractions. My only suggestion to the hotel would be that my room did have some maintenance issues like paint/drywall repairs needed, but the room was very clean and comfortable. Overall a great experience and would go back for sure. Thanks to Roman! Read moreGenuine Hotels.com guest review
Good location - quiet near good restaurants. Rooms need attention and updating. Bring your own toiletries, only very small soap and shampoo in room. Between 7 pm and 8 am nothing available ( no microwave or coffeepot in room or lobby). Roman, the innkeeper, was very accommodating, pleasant, and helpful. If it were not for Roman I would have rated this […] B&B a 2. Read moreGenuine Hotels.com guest review
Very gracious staff. Comfortable room. Had a great stay!Genuine Hotels.com guest review
"Great for all ages!"
Fantastic location for couples, seniors, and families. Great restaurant next door (Snapper's).Genuine Expedia guest review
"Small space Bed & Breakfast"
One of the smallest rooms I have stayed @. Parking is biggest frustration in this residential neighborhood . Room was clean no doubt but needs to be upgraded. Bathroom floor linoleum not tile and wall paper peeling off ceiling area n bathroom. Between the parking and small space on room compared to thers will probably not stay here again too many other […] B&B Moreno and spacious. Get ready to park far away and walk bike or moped . Read moreGenuine Hotels.com guest review
we had an awesome time, the hotel is a perfect and quiet place for a romantic getaway! the host Roman makes the guests feel welcome. the rooms in front of the whirlpool are fantastic!Genuine Hotels.com guest review
Very convenient for walking to wharf and other sites. Roman was very helpful and friendly.Genuine Hotels.com guest review
"location great if coming by Key West Express"
Roman was wonderful! He went out of his way to help schedule acitivties and to make you comfortable. He made you feel like you were staying with a friend. If we return to Key West, we will definitely stay there again and will recommend it to other..Genuine Hotels.com guest review
I booked a room with a king size bed. I got 2 twin beds pushed together with a king size sheet on them. The mattresses were the most uncomfortable I have ever slept on. You could feel the springs even though they were covered with a blanket. We had one small window that looked directly at the house next door that was about 4 feet away...so there was […] no view. Read moreGenuine Hotels.com guest review
Friendly atmosphere. Roman was very helpful/knowledgeable. The only negative thought concerning the room was that ti only had one chair. Since there was two of us, somebody had to sit on the bed. Of course, you really don't spend too much time in the room in Key West.Genuine Hotels.com guest review
We had a very nice time at the Heron House. Breakfast could have been a little more but would still stay there again.Genuine Hotels.com guest review
Nice hotel and staff was very helpful. It was a bed and breakfast, breakfast very simple, I don't require bacon and eggs but would of been nice if they offered fresh fruit.Genuine Hotels.com guest review
Perfect location, easy to walk to all the attractions! Great room. Enjoyed the hot tub. Breakfast was just OK. Good value for the price.Genuine Hotels.com guest review
"Great place to stay"
Great place. Will stay again. Close to most things. Staff very helpful.Genuine Expedia guest review
"Quiet Neighborhood but Close to Everything"
The room we stayed in needed some updating in the bath but the room was quaint and the amenities lovely. The innkeeper was right on with recommendations for dining and definitely rent bikes for getting around!Genuine Hotels.com guest review
"Wonderful Service and Comfort"
This is a wonderful place to stay in Key West. Convenient and comfortable. Needs a few updates, but the staff (Roman in particular) make up for it all by sheer strength of personality and friendliness. We appreciated the small size of the Inn which gave it a home away from home feel. Upon arrival we found a nearby *on street* parking spot, left the […] car parked and walked the days we were in Key West. Helpful friendly staff made this so much more inviting than a huge resort. We loved the Heron House Court! Read moreGenuine Hotels.com guest review
"Comfortable retreat in town"
We had a fantastic time! Parking is a challenge, but as others have noted Roman is very helpful in finding a spot. Leave the car parked and just walk around town. Many restaurants are nearby including on the waterfront. Duval street is a little more of a hike, but not a problem if you are healthy. It helps walk all that food and drink off! Many areas […] around property to relax. Pool and spa in separate areas. Quiet residential area. Average continental breakfast. Staff extremely helpful. Enjoyed thoroughly! Would return in a heartbeat! Read moreGenuine Hotels.com guest review
We’ve stayed at the Heron House twice in the past 2 years and both times have been a pleasure. Comfortable, lovely and conveniently located. We’ll stay there again.Genuine Hotels.com guest review
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