"A very nice, convenient to Old Town hotel, so nice"
We spent 3 days and 2 nights were very comfortable and so convenient to Old Town. The staff aimed tp please in every way and The 4 of us thoroughly enjoyed our stay.Genuine Expedia guest review
It was fabulous. We stayed in room 10 and Roman was awesome as everyone said on trip advisor and everywhere else. He was very forthcoming with places to eat, things to do and just made us feel most welcome. Would highly recommend this place and would stay again given the opportunity.Genuine Hotels.com guest review
Great location. Close to Duval St. Rooms were clean and comfortable but the television was small. I loved sitting on the porch overlooking the street. Roman and Michael were wonderful managers and very friendly and made us feel at home. The hotel had a pool and hot tub and a nice morning breakfast. It was a great stay!Genuine Hotels.com guest review
"Great little Key West B&B"
As with ALL KW B&B's in Old Town, it's an old property, and there will be peeling paint, cracks, and general wear, however housekeeping kept the property and our room clean. Roman is custom made for the job. He knows his guests by name, and will go out of his way to make them feel at home. Our room was quiet, and no children at the property helped that […] peaceful environment immensely. My only complaint could be that the hotel is in need of some new linens and televisions. The linens were clean and adequate, but some stains and wear just don't come out after time. Upgrading the televisions to larger modern models would be a good future investment, as our room was quite long and it seemed so far away. That is all trivial however, because if you come to KW for the linens and TV, you're missing the point of KW anyway. All in all, thank you for a great stay. We would stay here again. Read moreGenuine Hotels.com guest review
"Roman& Michael Are 2Great Assets! But The Hotel..."
I'm prefacing this review with a story about my reservation blunder. I thought I had booked 2 rooms for a recent Tuesday night when I actually booked the Monday night before, realizing my mistake when Expedia reminded me early Tuesday morning it was checkout time. After calling Michael at the Heron House Court while driving down through the Keys, he […] called me back, telling me the manager had agreed to honor my reservation a day late. It was a lifesaver, as we were surprising my brother-in-law and his wife for his 60th birthday. This was our 3rd stay at the Heron House Court in 5 years (our 8th KW visit in 11 years). Heron House Court is in Old Town, With just 12 or so rooms it's not hectic or crowded. The outdoor hot tub is bigger than most and the pool out back is secluded. While the beds are very comfortable the rooms are showing wear around the edges, with analog TVs in some rooms and loose bathroom fixtures and missing floor tiles in others. But the hot water was hot, the wifi is secured and the continental breakfast is good. It's within walking distance to Duval Street (6 blocks) and the Key West Bight/Historic Seaport (4 blocks). If you have a car on street parking is usually available, but rent a scooter to get around easier if you need wheels. On most streets there are dedicated parking spaces for scooters and motorcycles. Getting a room during the low season would be OK. High $eason will make me think twice. Read moreGenuine Expedia guest review
"Great location with wonderful staff."
Walking distance to Duval Street, Southernmost Point, South Beach, Mallory Square, Hemmingway's house, Cemetery, and Fort Zachary State Park.Genuine Expedia guest review
"Friendly B&B close to harbor"
This B&B had about 16 rooms packed pretty densely between a main house and a second--typical of key west. Rooms were adequate and clean with good beds. Location by the harbor was perfect for walking access to the ferries or boat trips. Access to the rest of the island was best by renting a bike as soon as you arrive--but walking to Duval street is fine […] too. The best feature of Heron House Court (not to be confused with the sister Heron house hotel) is the extremely friendly staff who will take all the time to help you make the most of your visit to key west with many excellent restaurant recommendations--many very close by. All in all, a pleasant experience and good value for key west. Read moreGenuine Expedia guest review
Comfortable and pleasant ambience with easily accessible amenities (pool, couches, ice)Genuine Hotels.com guest review
"Staff is a 10!"
It was a cute place to stay. Some things do need updating, like carpeting in the room. The atmosphere was very charming. The location was perfect: not in the heart of the tourist activity but in walking distance. And the staff couldn't be friendlier. Will stay there again.Genuine Hotels.com guest review
"Good location, relaxing atmosphere."
The staff were extremely kind, helpful and knowledgeable ...esp. ROMAN. We stayed in a room suitable for a handicapped person and it worked out nicely. Pool and hot tub were great and the breezeway section was secluded, charming and relaxing. Rooms and grounds were spotless. Everyone SOO friendly.Genuine Expedia guest review
"Nice guest home quiet, relaxing."
The hotel was comfortable and charming. Lovely courtyard with jaccuzi, quiet covered porch area wonderful for reading, and a nice pool area. The staff - especially Roman and Michael were extremely helpful and genuinely welcoming. I look forward to returning to Heron House court!Genuine Expedia guest review
i... . . . .Genuine Expedia guest review
"Nice Bed and Breakfast close to Duval Street"
Really nice room close to Duval Street. However, the parking is not the best. You have to find a spot on the street which is quite a challenge. But we still enjoyed our stay.Genuine Expedia guest review
"Great Key West Hotel"
Great place close to Duval Street. You can park your car and forget it for your stay. Nice breakfast. Even though the front desk closes at 6PM, you can arrange for late arrival. Or if you are like me who forgot to do that, when we showed up at the front door there was an envelope with complete instructions on how to get into your room. Painless.Genuine Expedia guest review
"Beautiful neighborhood, Nice Restaurants"
Convenient location and close to lots of nice restaurants. Beautiful surrounding neighborhood. Roman a very helpful host. Bedding needs upgraded and carpets cleaned.Genuine Hotels.com guest review
"A charming inn"
First time visitors to Key West. Loved the experience, and the stay at Heron House Court. Particularly loved the amenities available there, and our room was lovely. Parking was perhaps the biggest issue, but we walked everywhere. We would return.Genuine Expedia guest review
"beautiful grounds and atmosphere"
Aside from problems with the air conditioner, we enjoyed our stay. Would recommendGenuine Hotels.com guest review
"Perfect for Key West"
The room was excellent, located close enough to the old parts of town but far enough away from the noise. The place was clean, friendly and quiet. I loved all the little outdoor "sitting rooms". Cosy and comfy.Genuine Expedia guest review
Water damage in the ceiling needs repair, coffee table legs loose missing screws . Other than that a nice place to stay . No HD in rooms old tv'sGenuine Expedia guest review
"Sweet and clean but priced a little high"
The staff was very nice and the hotel and rooms are very clean. The hot tub is awesome and it's quiet. I would stay there again if they have a deal but it was a little pricey for the amenities. The TV was super tiny and the drawers in the furniture stuck which made them unusable. Other than that, we were very happy with the trip and again, the staff […] made a huge difference. It is close to Duval and we walked the whole weekend but you have to like to walk. It is not right around the corner as the website leads you to believe. Read moreGenuine Hotels.com guest review
We enjoyed our stay. The suite was very nice and comfortable with the pool right at our door. However, the suite could use some new Venetian blinds downstairs and new carpeting upstairs. We would stay there again and recommend it to others.Genuine Hotels.com guest review
"Bed and breakfast with no breakfast"
Heron house Court is a nice looking home in a local neighbor. The staff is beyond kind and considerate. But the rooms are less than stellar and need an update. Furniture is old and worn-looking and bathroom was very dated with a stained shower curtain that could be replaced inexpensively. Room was clean but floor is so old it still looks a little beat […] up. Breakfast was just boxes of cereal and granola, and some bagels with packages of cream cheese. Very disappointing. Read moreGenuine Expedia guest review
This place would not be for everyone as it is older (quaint) and puts a lot of emphasis on guest interaction with the owners and one another. I thought this was fun. I was surprised at how expensive it was for a rather modest facility but that may just be Key West in February.Genuine Hotels.com guest review
"Nice,quiet, within walking distance to everything"
As before we had a great time. The rooms are very comfortable and quiet. A wonderful second floor porch overlooking pool a d neighborhood.Genuine Expedia guest review
Staff incredibly friendly and helpful.Genuine Hotels.com guest review
"Comfortable and Cozy"
Loved our stay here as it was in walking distance to everything Key West has to offer. Roman was very helpful and made our stay memorable by offering suggestions on places to eat, visit etc. Close to a very nice bakery, Irish pub, and bike shop. Our room was clean and comfortable. My only suggestion would be for better lighting in the room. As a night […] time reader, I was unable to read my book due to dim lighting. Otherwise, I would certainly give the Heron House Court high marks! Read moreGenuine Expedia guest review
"Nice quiet location"
Great stayGenuine Hotels.com guest review
"Fun in the sun"
Sue and I had a wonderful stay at the heron house , and roman and Michael were great hosts , we certainly would stay againGenuine Hotels.com guest review
"First guest hotel stay."
Michael and Roman were very helpful and friendly. Each morning we were able to chat and relax before we headed out for our visit to Key West taking in the sights, stores, restaurants and just enjoying the glorious weather.Genuine Expedia guest review
Good service, no complaintsGenuine Hotels.com guest review
"Good place to stay"
The property is very nice, but the rooms definately need updated. Roman was wonderful in every way I wish his morning counterpart was half as helpful.Genuine Expedia guest review
"Very nice experience."
We thoroughly enjoyed our stay. The staff was very helpful. We kept a bike for 3 days and that was a great way to get around day and night. We would come back to this hotel. A fantastic bakery is a block away for all with a sweet tooth.Genuine Hotels.com guest review
This is a great hotel. Very convenient location. Accommodating staff extremely helpful. Would definitely recommend and would return without question.Genuine Expedia guest review
"Great location 1 block from the main drag."
Rented bikes and visited the south beach, fishing marina, Hemingway House, Sloppy Joe's, the rum distillery and about 20 shops. The cuban food is wonderful along with the fish and Key lime pie. Loved the Sunset reef snorkel. The Heron House is outstanding.Genuine Expedia guest review
Enjoyable. Hotel could offer some better directions for walking to/from waterfront area, especially at night. Breakfast was good, and offered opportunity to meet with other guests and tourists.Genuine Hotels.com guest review
This hotel is a little bit away from Duval, but a quick bike ride from everything, and in a quiet beautiful neighborhood. The staff were wonderful, accommodating, perfect hosts to us. Made reservations for everything we needed from restaurants to bike rentals and gave recommendations on restaurants, spas, etc. Roman really went above and beyond for […] us. Read moreGenuine Hotels.com guest review
"nice quite neighborhood"
Very nice staff. Very helpful. Enjoyed the personal attention. Not like the big hotels. Older home but nice. Could use some maintenance. Enjoyed out 2 night stay.Genuine Hotels.com guest review
"Great place !"
Wonderful location. Roman was a wonderful host, providing useful information, tips and coupons for local eating establishments. We had a wonderful time, and would definitely recommend the Heron House Court.Genuine Hotels.com guest review
"A perfect place for a two day getaway"
While not upscale, the Heron House is charming and comfortable. The staff are extremely pleasant and helpful. The water pressure in the showers is fantastic! The bed was quite comfortable. Only 6 blocks to Duval, it's a great place to stay and get some quiet downtime while still being close to the action.Genuine Hotels.com guest review
"Great Hotel! Great Location!"
Received a very warm welcome from Roman who provided useful information and a tour of the property. Very friendly!!Genuine Expedia guest review
My flight to Miami on Jan 3rd cancelled as a result of the winter storm in New York. I called both expedia and hotel for this unexpected event.The staff from hotel told me to find manager, but the manager seems do not pick up my phone forever. Then the hotel gave me the only response was: We can not refund! You should not book the non-refundable reservation […] cause you can not predict what is going to happen in your life." Then I haven no idea why they post the non-refundable deal in Expedia.I felt so angry about this.I saved this amount of money for several months since I am a college student without a job. I am so sad. Read moreGenuine Expedia guest review
We loved this hotel, not because the rooms were that great, but because Roman, who greeted us and showed us around, was such a good host. We would stay here again just to see him. Also, Michael, with his accommodating ways and cheerful smile at breakfast, was a delight. You will enjoy your stay here and get plenty of info. on Key West, as well.Genuine Hotels.com guest review
"OK stay, but not for the price!"
We paid $250 per night. We showed up at 4 (check in was at 3) and our room wasn't even ready yet. We had to go to the bathroom very badly and we were told to go next block down to the bakery. Plus, the TV didn't work. Nothing major, but I definitely do not think it was worth the money. The biggest plus was that we were close to the main streets.Genuine Expedia guest review
"HAD A GREAT TIME"
THE ROOM WAS CLEAN AND COMFORTABLE. THE BREAKFAST WAS ADEQUATE THE YOUNG MAN AT THE FORNT DESK, ROMAN, WAS EXTREMELY HELPFUL HE ACTED AS OUR CO-CIERGIE AND MADE OUR STAY VERY PLEASANTGenuine Expedia guest review
My stay was excellent. It exceeded my expectations! Roman was amazing and he have my boyfriend and I a in depth your of the property and was extremely friendly. He was very helpful as far as what restaurants and places we should visit. LOVED IT!Genuine Expedia guest review
I'm not recommend this hotel. This is the dirtiest hotel I have ever been.Genuine Hotels.com guest review
"Pretty good hotel off the beaten path"
roman was a great concierge and made helpful suggestions as to where to eat and what to seeGenuine Expedia guest review
"Good place to stay!"
This is a nice place to stay! The hotel is clean and location is great. Roman is a very helpful person. TVs in the rooms are old and need to be replaced with LCDs.Genuine Hotels.com guest review
Beware pictures online are extremely deceiving . When we arrived we got put in a room so filthy we asked to be moved. No sense in that because the room we got moved to was filthy as well. Hairs were on the toilet, sink, shower, makeup smudged on the bathroom wall, disgusting carpet the pictures on the walls were moldy, Bed sheets were ripped, drool […] and red stains on the pillows. I had bites on my body when i woke up. The tv was a little box tv that didn't turn on. Do yourself a favor and stay someplace else! The only good part was the customer service at the desk. Read moreGenuine Expedia guest review
"Quite at night"
Nice place, would return. Staff was great, helpful and knowledgable about the town. Nice amenities, need to serve breakfast a little earlier in the morning.Genuine Hotels.com guest review
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