All hotels in Key West, Florida, United States of America
1 room, 2 adults
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412 Frances St, Key West, FL, 33040, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 438 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.6
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Perfect location to walk everywhere!"
This was a great find...the hot tub is perfect after a long day. We didn't use the pool, but it was a nice set up and wish we had more time! The entire staff obviously love what they do, creating a comfortable, memorable experience for their guests!
Genuine Expedia guest review
Other trip Jan 25, 2015
Larry and Jen
US
5.0 / 5Outstanding
"A bit out of town but a short and pleasant walk"
The pictures do not do it justice as I was pleasantly surprised by the way the place was laid out.
Genuine Expedia guest review
Other trip Jan 21, 2015
Dave
US
4.0 / 5Excellent
Fantastic! Roman and Michael were great hosts. We had a great time and will return.
Genuine Expedia guest review
Other trip Jan 9, 2015
bailey
US
5.0 / 5Outstanding
"Great"
Roman and Michael are great they made our trip truly enjoyable
Genuine Expedia guest review
Other trip Jan 5, 2015
don
US
2.0 / 5Fair
Not exactly what we expected. Room very small. Sink was in the bedroom. Very tiny bathroom. Television about 50 years old. Bed was comfortable but would not stay there again. Nor recommend.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great staff, cozy stay"
Our first time as a couple to Key West was exceptional with the staff and our stay at Heron House. Roman was both knowledgeable and helpful, with great restaurant recommendations and getting us bike rentals. We had a wonderful stay and have already recommended to our families.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
4.0 / 5Excellent
"Quaint hotel with impeccable customer service"
We had a wonderful time at this quaint little hotel. Roman, our concierge, was incredible to us and very welcoming and helpful. He found us a parking spot on the street and had a bike rental company drop off bikes to us at no charge, for example. Wish he could be our concierge at every hotel! Our room was nice and the bed was very comfortable. The bathroom could use an update. We loved having the French doors that opened out to a heated kidney shaped jacuzzi. Only downside is that there is no one on staff after 6-7 pm or so and realized that our room didn't have a blow dryer (or I couldn't find it) and there was no one at the desk to request one from so I had to go to dinner with a wet head.
Genuine Hotels.com guest review
2 night romance trip Dec 24, 2014
Eden J
US
4.0 / 5Excellent
"Comfortable and quiet room in old town Key West"
It was very relaxing with a spa pool and swimming pool!
Genuine Expedia guest review
Other trip Dec 25, 2014
The Professor
US
3.0 / 5Good
"Weekend getaway."
Didnt like plastic sheets on hard bed. That wasnt comfortable and was noisy. Largehot tub was nice. Our friend thought he booked the same hotel as us but his turned out to be the sister property so that was unfortunate. Roman at the front desk stayed late to help us park and check in and he was excellent. I enjoyed going out for walks each morning. For the 2 days we were there our roin was sufficient, but would have been entirely too small if staying any longer.
Genuine Hotels.com guest review
2 night trip with friends Dec 12, 2014
A Traveler
US
4.0 / 5Excellent
"Great staff"
The gentleman who checked us in, Roman, Is wonderful. Very nice guy, made us feel like we were at home. Great location, 15 walk from Duval street. Only downside is the carpets in the room don't look clean.
Genuine Expedia guest review
Other trip Dec 15, 2014
Manny
US
4.0 / 5Excellent
"The picture on expedia needs a current photo, i"
Great location,awesome people who concierge, the hot tub and pool are immaculate and the outside is tropical, The bathrooms need remodeling and replace all the tile floors in rooms. We were looking for cozy. It was so cold when we were there, 69 degrees and a 20 knot wind. Thanks tho, we had a great time.
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Safe clean friendly and well located."
a darling old world architecture in the heart of the city. Great staff. Really enjoyed it all. Will return
Genuine Expedia guest review
Other trip Dec 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome hotel and staff!"
This quaint bed and breakfast was fabulous! We parked the car for three days and walked everywhere! Roman and Michael were delightful and suggested some delicious restaurants and "must sees" The accomodations were quiet and relaxing. The grounds were well kept and pleasant. We'll definitely make numerous return visits.
Genuine Expedia guest review
Other trip Dec 1, 2014
Cathy
US
5.0 / 5Outstanding
We had a great time everyone trended us great. would recommed
Genuine Expedia guest review
Other trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"A wonderful place to stay"
Was in a great location, the owner and staff were very friendly and helpful.
Genuine Hotels.com guest review
3 night romance trip Nov 20, 2014
Douglas
US
4.0 / 5Excellent
"Great Location, Great Service, But a bit rundown"
The property is located in a great quiet location that is easy walking distance to Duval street, the marina and several local restaurants. The service from the front desk was super helpful and amazing (& truly saved this hotel from getting 3 stars). Breakfast was decent and the hot tub was nice to use in the evenings. Street parking was not too terribly difficult to find. The main problem was that the property is a bit run down & old. The room had a tiny (13" or less) TV that was 20 yrs old. The mattress felt tired and the bathroom had paint peeling on the walls and mold in the corners of the shower. It definitely need a refresh...
Genuine Hotels.com guest review
3 night romance trip Nov 6, 2014
Michael
US
4.0 / 5Excellent
"Wonderful place to stay"
Very nice little guest house in a lovely neighborhood in Key West. The very best part of the stay was the staff present. They were incredibly helpful and delightful.
Genuine Hotels.com guest review
3 night romance trip Nov 9, 2014
nancy
US
5.0 / 5Outstanding
"Great find. A quiet haven in a great location."
Wonderful experience. Planning to return next year.
Genuine Hotels.com guest review
3 night trip Nov 6, 2014
A Traveler
US
3.0 / 5Good
"Great staff"
The staff was very welcoming and helpful in every aspect! The property was well kept. However the rooms could have been cleaner, bed spread had a stain on top, then noticed the bottom of the bed spread was extremely dirty, small bugs on the floor in the bathroom (But I would say probably common to the environment). Pool area was nice and clean. Breakfast was good and prompt! The location was okay, cause we like to walk.. a good seven or so blocks from Duval about a ten /15 min. walk. Property and area is quiet, good for relaxing. Overall I would consider staying here again.. But by far the best thing about the hotel was its attentive staff!
Genuine Hotels.com guest review
3 night romance trip Oct 29, 2014
Darryl
US
5.0 / 5Outstanding
"Great Staff Relaxing comfortable B&B, Will Return!"
Been to KW over a dozen times, Best Trip Yet! Roman at HH B&B was awesome, fun and friendly. You can rent bicycles, mopeds or walk anywhere and everywhere from this B&B! Cant wait to return!
Genuine Expedia guest review
Other trip Oct 29, 2014
Ho
US
3.0 / 5Good
"cosy"
Hotel staff was helpful Parking is on the street and once parked we took cabs everywhere~ $3.00 person Reasonably close to old town where there is lotscto se and do
Genuine Hotels.com guest review
2 night romance trip Oct 17, 2014
Fred
US
5.0 / 5Outstanding
Very goof
Genuine Hotels.com guest review
3 night trip Oct 18, 2014
Tony
US
5.0 / 5Outstanding
"Nice place"
The guy at the front desk Roman, I believe, is awesome, next time I am in the keys, he is my guy. Rates were good to.
Genuine Expedia guest review
Other trip Oct 15, 2014
robert
US
4.0 / 5Excellent
"Great hotel"
This was a great hotel for the location and price. The hotel is old but very well kept. Nice Jacuzzi area and the pool area looked nice and inviting. Continental breakfast was a bonus, great coffee.
Genuine Expedia guest review
Other trip Oct 15, 2014
John
US
5.0 / 5Outstanding
"Great service!"
Roman at the front desk was fantastic!
Genuine Hotels.com guest review
1 night trip Oct 10, 2014
Jonathan
US
5.0 / 5Outstanding
"A topnotch Bed and Breakfast.............."
From check in to check out, Roman's concierge services were awesome. The location pretty much within walking distance of all important Key West "to do's".
Genuine Expedia guest review
Other trip Oct 13, 2014
David and Janet
US
5.0 / 5Outstanding
"Great place to stay and the staff is wonderful."
Nicest staff of anywhere I have ever stayed. The Heron House Court isn't the nicest place in the world but it's great for the money. Parking at night can be a little tricky as a lot of the parking on the street is residential but I would definitely stay there again.
Genuine Expedia guest review
Other trip Oct 13, 2014
Tracy
US
5.0 / 5Outstanding
Schweet. Great people here. Ok trip advisor form says I have to write more but they can't make me
Genuine Expedia guest review
Other trip Oct 8, 2014
b
US
4.0 / 5Excellent
"Great location"
Roman is terrific! He made us feel like friends and was most helpful!!
Genuine Expedia guest review
Other trip Sep 24, 2014
jeannie
US
1.0 / 5Poor
"wrong dates"
Res, was for Feb 27th to March 3rd but came up with wrong date and could not see res, until OK on web site,.it put us down for wrong date so we weren't there
Genuine Expedia guest review
Other trip Sep 20, 2014
James
US
4.0 / 5Excellent
"Excellent Home Base"
The staff was exceptional, very helpful, very friendly. The facilities (pools, etc) were more than adequate. The hotel environment was quiet and peaceful. The room had a few minor yet noticeable maintenance items to be addressed. None impacted my ability to enjoy my stay. The location is in walking distance to everything Key West has to offer. I recommend the Heron House Court highly.
Genuine Expedia guest review
Other trip Sep 13, 2014
Greg
US
5.0 / 5Outstanding
"True Old Key West"
This is one of those places that you want to scream to the world about how wonderful it is, but at the same time, keep it to yourself so no one else knows about your private heaven! We were originally going to stay at the La Concha, but family canceled at the last minute, so we opted to change our reservation and not overpay for a basic hotel room. We were so happy we did! It was relaxing and peaceful. When we wanted fun, we wandered down to Duval. Roman is an absolute gem! So polite and helpful. Enjoyed talking to him :) There is no parking for cars, but scooters, perfect for us! We went to the Cuban Coffee Queen (within walking distance) every morning for breakfast. The Heron House Court does have breakfast, but we wanted a little more. The rooms, as the House, are older, but we only needed the shower, bed, and pool. We were there to see and enjoy KW, not stay in the room. If you are looking for a 5 star spa with satellite tv...this is not the place for you. If you want to experience the true Key West, then this place is it! We will definitely be back!
Genuine Hotels.com guest review
2 night trip Sep 5, 2014
Jamie
US
5.0 / 5Outstanding
"Charming bed and breakfast!"
We had a wonderful stay at the Heron House Court over Labor Day weekend. We were given a warm welcome by Roman, the manager, and the accommodations were comfortable, clean and cozy. Charming little house near some good restaurants and a short walk to main Key West attractions. Has a hot tub and pool as well. We would definitely recommend it! This is probably best for couples, not so much for college students.
Genuine Expedia guest review
Other trip Sep 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
Roman was a wonderful host! Our room was spacious, the continental breakfast was very good and everything was walkable although not near all the activity of Duval St. The pool was relaxing and our terrace upstairs was so nice. I will definitely stay there again!
Genuine Hotels.com guest review
3 night trip Aug 28, 2014
Gloria
US
5.0 / 5Outstanding
"Amazing stay-cation!"
We loved every minute at Heron House Court. Roman gave us great tips and "must see" ideas including which street to leisurely walk down to take in the architecture. We recommend this to anyone looking for a second honeymoon or to rekindle the love. We will be back for sure.
Genuine Hotels.com guest review
1 night romance trip Aug 10, 2014
Dana and Kurt Morgan
US
4.0 / 5Excellent
"Close to the Wharf"
Spent a couple of nights at Heron House Court and enjoyed the stay. Very nice staff and clean accommodations.
Genuine Expedia guest review
Other trip Aug 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Service"
Excellent service by Roman and his colleague (do not recall his name right now). They set a high standard for the hospitality and care that needs to go into ensuring that the guests have a pleasant stay. From helping with finding parking spots to recommending restaurants and activities. Bearing in mind the high prices for hotel rooms in Key West; Heron Court offers good value and hence putting down an overall score of 5. Putting down a score of 4 for maintenance; as the room we were staying in had a door that was constantly getting jammed and was hard to lock and unlock. Also, against "comfort" putting down a score of 4 as the bathroom is really tiny. Overall, still an excellent stay.
Genuine Hotels.com guest review
1 night trip Aug 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Thank you Roman"
Great stay in a good location, if u r not afraid of a litle walking. Service was outstanding. Roman really did a great job. Greeting from the swedes!
Genuine Hotels.com guest review
1 night trip Aug 7, 2014
A Traveler
US
3.0 / 5Good
"Just blocks from everything"
The room did not resemble the pictures on line. Our room was older and needs some work. The bed was excellent and we slept well.
Genuine Expedia guest review
Other trip Aug 9, 2014
BARRY
US
5.0 / 5Outstanding
"very freindly and obliging reception and service"
we felt very comfortable and we can recommand the heron house court very much
Genuine Hotels.com guest review
2 night family trip Jul 30, 2014
A Traveler
US
5.0 / 5Outstanding
"A peaceful home"
It was such a nice place. From the first phone call I had with Roman who was super helpful, to the nice guest I met and hung out with. The overall experience was delightful!! I would recommend this place to anyone looking to get away and have peace while still in a party town!
Genuine Expedia guest review
Other trip Aug 4, 2014
Michael
US
3.0 / 5Good
"Some good things, some bad things."
I will start with the positives. This was the cheapest hotel I could find in Key West for the weekend (and it wasn't that cheap). The location is fairly convenient. It is close enough to Duval Street, only about 5 or 6 blocks. The hotel does not have any parking but there is a City parking garage about 2 blocks away that charges $13 per 24 hours and you get free access to the city bus system if desired. It is very Key West in the sense that it is basically a big old house which does have a certain charm. With that said, it is very old. Old dirty carpets, old bathroom, old leaky toilet, etc. No central AC, the room felt a bit musty. It was also a bit noisy. You can hear everything outside or in the other rooms (the neighborhood is quiet but there were some noisy people in a room nearby. The inn keepers were very friendly but of course like most other small hotels in Key West, they may not always be around so give yourself extra time for check-in or if you plan to arrive late make sure to make arrangements beforehand to have your room key placed in a lock box. So overall, so-so, some good things, some bad things. Next time I may just spend a little bit more and try going elsewhere.
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
Nelson
US
5.0 / 5Outstanding
"Wonderful visit"
Central & quiet location, comfortable bed, incredible hosts, Roman and Michael make you feel like family (the kind you want to see). It's an old house loaded with character and she wears her age well. The bathroom although functional can use some TLC.
Genuine Hotels.com guest review
2 night romance trip Jul 19, 2014
Trish
US
3.0 / 5Good
"Great Location"
Roman was awesome! Great service and location. Rooms need some updates.
Genuine Hotels.com guest review
3 night trip Jul 22, 2014
A Traveler
US
3.0 / 5Good
"Nice hotel, not so nice staff"
Our room was lovely; however, we had friends over to lay by the pool as their accommodation didn't have one. The staff freaked out on us and made a huge deal about how our room was only licensed for two people (despite the king bed, day bed and pull out couch). We were made to feel very uncomfortable and as if we had done something wrong. If you only have two people and no friends over then it is a lovely place. If you are there with a group (as we were) and would like to entertain people, I would recommend somewhere else.
Genuine Expedia guest review
Other trip Jul 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Appreciation for Historic Charm"
I stayed at Heron House Court with my daughter & loved it. I had read through some of the reviews with confusion. There was a complaint of a smell in the room on one review. The only odor that I smelled when we arrived was Lysol or another cleaning product. If that is foreign to you then possibly you might object but it was a sign to us that it was clean. There was also a comment that some items were worn and the paint rubbed off. That is what comes with age and to many adds to the historic charm and authenticity of a 100+ year old building. All in all, the staff was wonderful and charming. The facility was laid out nicely and a gem in this historic island setting. My daughter has decided to move to Key West & I will definitely consider staying at this B & B again. In my opinion, if you want new construction and modern facilities stay at one of the chain hotels but know that you will be missing out on a unique aspect of Key West culture.
Genuine Hotels.com guest review
1 night business trip Jun 24, 2014
Shirley
US
5.0 / 5Outstanding
"Good location, friendly staff, very comfortable"
Very nice house and a friendly, welcoming staff. Roman especially had fantastic recommendations for where to eat and to find other services (laundry) that we needed. It's location was perfect for our purposes: just a few blocks away from the docks yet a short walk to to "tourist central" at Duval. So that made for a nice, quiet location within easy striking range of anything we wanted to do.
Genuine Expedia guest review
Other trip Jun 30, 2014
A Traveler
US
3.0 / 5Good
"All the basics, but needs some sprucing up."
This Bed and Breakfast Inn was constructed in 1884 as a boarding house. It has great amenities. We appreciated the quiet neighborhood, which was a fairly short walk to a trolley stop or the night life along Duval Street. We understand this is a 130 year old building, but it is time to perform some much needed maintenance and give a thorough cleaning in the room we stayed. Roman greeted us and gave us a tour of the building and grounds and very friendly and helpful. The rest of the staff barely said two words even when spoken to. The continental breakfast was modest, but adequate.
Genuine Expedia guest review
Other trip Jun 30, 2014
Mike
US
4.0 / 5Excellent
"Nice quiet Accommodations in the Historic district"
Enjoyed our stay. The staff could not have been nicer or more helpful.
Genuine Expedia guest review
Other trip Jun 17, 2014
Eric
US
1.0 / 5Poor
"NOT HAPPY"
NO place to park .. not even take for luggage out of your vehicle … not luxury… just all around not satisfied .. pool area was stated to be flourished with tropical plants giving you a relaxing feel its a small tub on hot cement no plants only from neighbors house not theirs.
Genuine Hotels.com guest review
2 night trip Jun 13, 2014
Stusie
US
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