"POOR HOTEL RATING"
My stay was very poor, my room was just ok. the cost per night very expensive for what I received , I was very disappointed room not comfortable . drapes (curtains) would not close well light comes into the room all night the bathroom sink the water force was not enough to fill a glass very quickly poor force. there was a coffee maker but NO COFFEE. my […] last stay I was in a suite someone had been in the room a candy paper, from the hotel but no candy, the toilet had been use. There were too be house slippers , they were not there, but the hotel charged me for them. Read moreGenuine Hotels.com guest review
Overall nice hotel with friendly staff. The rooms seemed a bit outdated, particularly the bathroom. Beds were comfortable and clean. Cable was out throughout my stay, not sure if this is a common occurrence.Genuine Hotels.com guest review
"Good Location and service"
This Hotel was chosen out of the blue and it was one of the better choices We have made, like the location, excellent buffet, nice area, staff very helpful and they provide very good info about the places to go from there and how to go, They even negotiated a taxi cab for Us, very secure and helpful staff, it make Our stay very pleasantGenuine Expedia guest review
"great place and nice enviroment"
during my last trips to Guadalajara, i´ve benn in several hotels, but of all of them, i alwayas will vote for Fiesta Americana MinervaGenuine Expedia guest review
"Excellent service in the heart of town"
We had an absolutely excellent experience at the Fiesta Americana Guadalajara during our stay! the staff was professional, courteous and prompt! all issues if any were resolved immediately, they truly did exceed my expectations. On top of that I won a free night on check in trough a program that was running at the time. I am looking forward to coming […] back to the hotel. Read moreGenuine Expedia guest review
"A great place to stay in Guadalajara"
I reviewed several hotels in Guadalajara prior to choosing Fiesta Americana. This is a hotel that is close to downtown where the main museums and main markets are located, and as far as my family and I are concerned, it was a great choice. The building is a bit dated, but it has to do with the fact that it is earthquake resistant. Getting the free daily […] Buffet for two adults as part of the booking is truly a great deal (normal cost is about US$20 per person. Kids under 12 pay half price, but it was offered to us for free as a "hotel courtesy". The buffet is truly outstanding. Parking costs about US$5 per day, and you can either self-park, or use the valet parking at no additional cost (except for the tip). Parking in the downtown area is really good, but do not park in the street. Use the official parking areas, and the cost is reasonable, and the car is much safer. If you have a GPS that includes Mexico, bring it with you. It will save you a great deal of time. The hotel offered us an upgrade in the recently renovated upper floors, but I felt that we could make better use of our money and buy some additional gifts instead. It was overall a great stay at the Fiesta Americana hotel. Read moreGenuine Hotels.com guest review
Sink Taps are too close to sink wall. You can not put your hand under water. Water flow is very minimum on the 6th floor. I will not stay there again. showers are Ok.Genuine Hotels.com guest review
"Great as always"
Always a secure, and professional place to stay.. I've not been in a few years and the hotel was even better than i remember on my last visit. the staff is always courteous & professional.Genuine Hotels.com guest review
"No free buffet meals"
Booked this hotel bcuz of the 2 free buffet meal special which they refused to honor. :-( Also not situated in historic area for tourists.Genuine Hotels.com guest review
"Nice hotel, nice location"
Excellent staff Facilities OK but a little bit dated.Genuine Expedia guest review
"Great room for amount paid through Expedia."
Clean and comfortable. Easy check in and check out, friendly staff.Genuine Expedia guest review
"Great weekend....we burned the ships....!"
Good hotel, but parking lot, it is charged separately and no body in the hotel advise me.Genuine Hotels.com guest review
The location, the helpfull and friendly staff made my short stay a very satisfactfull experience . Rooms service is great and fast. Hope to be back soon .Genuine Expedia guest review
"Fiesta "Awsome" Americana"
Nothing bad to say. Very attent personnel, location, comfort, parking, etc.Genuine Hotels.com guest review
Elevators saturated (one was not working), WIFI did not work during the stay. All else was fine.Genuine Hotels.com guest review
Very nice people providing excellent service in a very convenient location. Room was nice, clean and spacious. Restaurant and Fiesta Club offer good and friendly service with below mediocre food quality. I will definitely return to this hotelGenuine Hotels.com guest review
"This hotel is not satisfied for me"
Room service is not good. There is no water, no coffee in the room. I am very suprised these things. This hotel need something to make. Thank youGenuine Expedia guest review
We were there from Thursday to Sunday,,,great service!! Our room was nice and clean...comfortable bed. Typical Fiesta Americana service. Restaurant is good but great restaurants are everywhere around the hotel in walking distance.Genuine Hotels.com guest review
"Excellent all the way around"
I went here for 3 days. I do not speak Spanish. I was helped in English the entire time. Everyone was helpful, and smiling while they did it. I will need to visit Guadalajara for business several times over the next few months, and plan to make this my regular place to stay.Genuine Expedia guest review
"Not impressed but a good weekend stay"
We had a good stay over the weekend. Got a nice upgrade to a Jr Suite due to the busy weekend they had. Lobby is like the grand hotels and kind of business classic. Rooms are OK, a bit old but in good condition. Great architecture building, high rise tower. Close to convenience store, fast food and coffe just across the street. We went for a short walk […] and the area is interesting, specially for the Minerva water fountain located a few steps from the hotel. Breakfast buffet is expensive, did not go for it. We had reserved a rate that included Wi-Fi but their records did not show such Wi-Fi included, thay wanted to charge a fee per day but we showed them an e-mail with our original reservation where Wi-Fi was in fact included. They agreed in good terms and that was the end of it. Read moreGenuine Expedia guest review
"Ok for the Price"
The price was good, staff were nice but the bathroom of my room was not acceptableGenuine Hotels.com guest review
this hotel is nice but the first nigth they gave us a noisy room , looks like a/c make a lot of noise and didnt sleep good, the next morning we got a different room in a better area with a better view and was nice, the staff is nice and the restaurant is ok too. located in a nice area close to a couple of malls and restaurants near by. will recomend […] it. Read moreGenuine Expedia guest review
"Too expensive for what it is"
Seems like it used to be a good hotel, but it lack maintenance now. It looks new from outside, but rooms are dated. Need to be upgraded.Genuine Expedia guest review
Your clerks did not want to acknowledge my room came with free WIFi amd breakfast. They should get sensitivity training snd the correct informatioGenuine Hotels.com guest review
It was a very good experience. I would recommend the hotel to anyone.Genuine Hotels.com guest review
"GREAT FOR BUSINESS TRAVELLERS"
STAFF WAS VERY PROMPT AND HELPFUL WITH ALL SERVICES REQUIRED. PRICES FOR MEALS AT THE HOTEL RESTAURANT WERE ON THE EXPENSIVE TO THE VERY EXPENSIVE, MEALS WERE OKAY, BUT NOT WORTH THE PRICE.Genuine Expedia guest review
"Great hotel for family and others"
Breakfast buffet is excellent! Eat as much as you want and not to expensive. Rooms are very clean. The only problem I had was that I could listen to the next door room and they were very loud; called security and after that was ok. Parking is ok... I didn't like that they charge $50.00 ( Mexican pesos ) per day per car. I don't think is right because […] we are already paying for the room. Rooms were very nice, they have bottled water and they charge you if you open it. But there is OXXO and a 7 Eleven store across the street and I would buy water there. Room service is excellent! Hotel overall very clean. Hotel near a very nice area ( Minerva ), and not to far from airport or downtown. Centro Magno is a mike away, there are nice shops and restaurants and a very nice movie theatre and a excellent family bar. Read moreGenuine Expedia guest review
There are two Fiesta Americanas. This one is the less expensive one. Nice place if you have a car or are willing to taxi. Not what I would consider a vaction place: not Spanish/Mexican architecture, no pool, not near markets, artisan shops or entertainment.Genuine Hotels.com guest review
"No Swiming Pool"
On the Web site says that it has a pool. It does not.Genuine Expedia guest review
"fiesta americana minerva guadalajara mexico"
The hotel is huge and has a good location, but lacks a lot of maintenance to the rooms are old and poorly decorated. very good food and room service superb.Genuine Expedia guest review
THE HOTEL, THE STAFF, THE COMFORT, THE RESTAURANTE, THE ROOM WAS SUPERB. GRACIASGenuine Expedia guest review
"Fiesta Americana Guadalajara"
Great Location. Installations are a little bit old and the rooms could get a refresh. I dont like that a 4-5 star hotel charges you for WiFi. They should include that in you nightly rate.Genuine Hotels.com guest review
"Fiesta Americana Guadalajara..."
service is AMAZING!!! staff is FRIENDLY and VERY helpful. the mexican food served at their breakfast buffet is some of the best i've had, simple yet delicious. i would go just for the mexican food at the restaurant. That said, the hotel is in serious need of a remodel of decor. The furniture is very dated, fabrics are OLD. it's a simple thing to fix […] to make this an A++ hotel. Read moreGenuine Hotels.com guest review
"Needs some extra maintenance."
The room was nice but the hotel itself looks very old. They strategically put bottled water and coffee in the room but they do not say that they charge for it, goood thing that I asked. Restaurant prices are ridiculous. They need to get newer TV's and they should have TV guides. You would expect a nicer bathroom for a new remodeled room. Overall the […] room was nice. Read moreGenuine Expedia guest review
"Excellent Hotel, could be a bit better"
I stay at this hotel over and over again. The price is always right, the rooms are VERY spacious. The service is excellent in every way. The baths and TV's could be updated but they're good enough. I have no complaints about this hotel, at all.Genuine Expedia guest review
"good location if that´s what you need"
the hotel has a very good location, with restaurant´s just in front of the hotel,it´s clean but the beds are too small for two persons, so for us,( we were 4) it wasn´t very confortable, didn´t sleep wellGenuine Expedia guest review
"Pleasant Hotel stay"
Confortable and very convenient hotel.Genuine Expedia guest review
"Great all around except for one thing"
It was great, the only issue I had was that when I checked in I informed the young lady at the front counter that I would be staying an extra night. She politely responded that it would not be an issue, that I would simply need to return to the front desk on my last day to extend my stay. This is where the issue happened. On my last day when I tried […] to extend my stay the rate had gone up. I was informed that if I would have extended my stay when I had checked in, it would not have been an issue. I ended up paying twice as much for that night. Read moreGenuine Hotels.com guest review
There is an issue that I really dislike, about the attention paid at the small food area at the executive floor, the attenton was poor and shortage of food at the right moment.Genuine Hotels.com guest review
"Nice hotel, good location"
It was pleasant, good service, however they have problems with the water supply, one day there was not water at all and the next morning the water was murky, good security, the staff is very helpful and cordial all the time.Genuine Expedia guest review
pretty goodGenuine Hotels.com guest review
"good but old"
yeah, really old. not worth it i guess...Genuine Hotels.com guest review
"Comfy place in general"
Great staff, excellent breakfasts, spacious comfortable roomGenuine Hotels.com guest review
"Kind of old but really good"
The hotel is kind of old, and it shows. However Functionally it's not lacking in any way and maintenance is not an issue. Additionally the staff was exceptionally good. From the front desk checking in until a speedy checkout and every moment in between. Definitely recommendable for a competitive rate.Genuine Hotels.com guest review
"Excellent hotel in Guadalajara!!"
Excellent service, location and price!Genuine Hotels.com guest review
Very good location and great service!Genuine Hotels.com guest review
"Fiesta Americana - Good Value"
Good value for the money. Rooms have been updated and the location is ideal if you want to go shopping. Good dining is also close. Staff are very helpful. Fiesta floors have very spacious rooms and great views.Genuine Hotels.com guest review
Muy buena opción!Genuine Hotels.com guest review
En general muy buena, aunque las habitaciones ya se ve un poco viejas el servicio es muy bueno y la ubicación también es muy buena. Definitivamente si lo recomiendo.Genuine Hotels.com guest review
Hotel privilegiado en su vista y localización. Muy buena atenciónGenuine Hotels.com guest review
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