All hotels in San Francisco, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here863 Bush St, San Francisco, CA, 94108, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 296 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.2
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5.0 / 5Outstanding
"best weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was delightful, staff very friendly and helpful. I was traveling alone but with the breakfast and afternoon wine and cheese etc brought guests together in comfortable living room area and never felt alone. Also felt very safe.
Genuine Hotels.com guest review
3 night trip Apr 25, 2015
Dianne
US
5.0 / 5Outstanding
"A charming retreat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is an excellent choice for a romantic and comfortable stay. It is quite charming and unusual. We had a gas fireplace in our room which really set the tone. Not too much noise from surrounding city. No views out the window, but the interior decorations and character more than made up for this. The breakfasts and wine gatherings in the evenings were great ways to meet other guests. A very good sense of home was quickly established. The staff could not have done enough to make life easy and our stay most enjoyable. Easy access to any part of the city. Don't bother with a car - use the public transport.
Genuine Hotels.com guest review
4 night romance trip May 5, 2015
Peter
US
5.0 / 5Outstanding
"sweet spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very charming place. Thoughtful delivery.great cookies!
Genuine Hotels.com guest review
1 night romance trip Apr 19, 2015
teresa
US
5.0 / 5Outstanding
"Glad I Chose This Inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This place is very homey and comfortable and has a SUPER friendly staff.
Genuine Hotels.com guest review
7 night business trip Mar 27, 2015
Michael
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    -
  • Neighborhood
    3.0
it is an older style building Which has it's own charm however the location across the road from a local bar was quite noisy at times. Also being in the centre of the city you do hear lots of city noise ie. Garbage trucks each morning, ambulance/fire engine sirens. The afternoon drinks was a pleasant time to chat with other guests. Reception staff were very helpful in confirming tours, booking taxis and local information queries. Rooms are quite small though, with a very small shower, but this did not bother us too much.
Genuine Venere guest review
Other trip Apr 1, 2015
A Traveler
US
3.0 / 5Good
"Nice stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Excellent stay. Very helpful staff. The hotel is dated and the price reflects
Genuine Hotels.com guest review
1 night romance trip Feb 15, 2015
A Traveler
US
4.0 / 5Excellent
"Anniversary get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great stay at this vintage,beautiful,cozy hotel, my wife and i were very pleased. Good location, public transportation close by. Staff was great, very friendly and helpful. Breakfast was very good , can't ask for anything more. Our room was very cozy. We would definitely come back to Petite Auberge. Arthur & Imelda Sierra
Genuine Expedia guest review
Other trip Feb 20, 2015
A Traveler
US
4.0 / 5Excellent
"Great place to stay."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was so cozy and convenient that I felt I'm in my home. In terms of design, it was really gorgeous and wonderful, I could imagine what the 19's was like when staying there. However, the bed was a little bit uncomfortable so my back somewhat didn't feel that great after the night. Exept this, this place was really great place to stay for exeperincing what the old hotels are like. Highly recomended!!
Genuine Expedia guest review
Other trip Feb 6, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Easy to find, friendly staff. The wine and cheese in the evening is a nice touch. Staff weren't too UTD on where the better eating spots were. She gave us wrong directions on the restaurant we were looking for and when we found it the restaurant had gone out of business. Not a huge disappointment by any means. Only real complaint is the noise in the hotel. A lot of noise around the hotel and in the room, especially early in the morning. Makes it difficult if you want to sleep in a little.
Genuine Expedia guest review
Other trip Feb 6, 2015
Pete
US
4.0 / 5Excellent
"Very nice hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Pros: 1. This hotel has very good location. It is in downtown of San Francisco, two blocks away from Chinatown and a couple of blocks away from Union Square.You can walk anywhere! 2. Beautiful room.The rooms are beautiful and neat. The wallpaper and furniture are in retro-style. I am sure girls will love it! 3. Awesome breakfast. Although the dining place is small, it is sweetly decorated. The breakfast itself is awesome, too. You can see not only regular items provided by regular hotels, but also some very good pies, deserts and about 5 kinds of sliced fruits! They taste great! 4. Very good services from staff. Cons: 1. Room is so small. My friend and I reserved a single-bed room with a queen size bed. We wanted to reserve a room with a king-size bed but there weren't any available ones when I did the reservation. We each have two large suitcases. However, the room was so small that we could hardly set our feet after we moved all the suitcase inside and the suitcases were standing, not lying! The bathroom and the shower room inside were very tiny, too. My friend is 175cm tall and she told me she needed to bend her back to take the shower. 2. The appliances are old. They have separate handles to control the hot water and cold water separately so it was handful to adjust the water temperature to the one you wanted. There was some problems with the old power outlet when we stayed there too.
Genuine Hotels.com guest review
1 night trip with friends Jan 5, 2015
Jingsi
US
4.0 / 5Excellent
"I'll be back"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall positive stay, some nice little touches like free cookies, bottled water and soft drinks in the lobby, daily wine reception and super nice staff. Nice location, short walk to BART. Would definitely stay again.
Genuine Hotels.com guest review
1 night trip with friends Dec 27, 2014
Ken
US
4.0 / 5Excellent
"Unique and cozy atmosphere, fantastic location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very cozy and intimate Victorian Inn...we had the "cozy Queen" room and while it seemed really small when we first walked in, after staying 3 nights, we really felt that it was a very comfortable size - super comfy Queen bed and two arm chairs with a little table in the middle of them and a big Armoire for our clothes. Bathroom and shower are VERY small though...would be a tight shower for a larger person! Every night in the downstairs parlor, wine and appetizers are served by the fireplace. Visitors from all over the world mingled comfortably. The breakfast buffet is outstanding and coffee/tea/cookies are available 24/7. EVERY staff member we met, from desk manager down to housekeeper was exceptionally friendly & helpful.
Genuine Expedia guest review
Other trip Jan 5, 2015
Karen
US
5.0 / 5Outstanding
"Last minute trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I decided to do a last minute get away up the coast, we knew our ultimate destination would be San Francisco and have never stayed in a B&B before so I started googling on our drive north. I was lucky enough to find availability with this gem! The staff was very accommodating, we arrived around 8:30 at night and the sister hotel took care of checking us in and supplying us with keys as well as taking care of our car for the night. Valet costs $41 for the night and you can keep it there until 5pm the next day which gives you plenty of time to venture around the city. The hotel has such an old world charm about it, the creaks here and there, the old elevator with the metal gate, we loved it. The room was shabby chic and so cozy. All of the furniture was classy and old, they had vintage books on the shelf, a fireplace. (Which we were upgraded to and no additional cost) I would book the fireplace next time for sure though, it's the icing on the cake for a romantic stay. The breakfast the next morning was perfect. Scrambled eggs with peppers and mushrooms, homemade bread with raspberry jam, sausage, oatmeal, coffee juices etc. There is free wifi, and a cozy fireplace downstairs to hang out at. They offer wine and appetizers in the evening but we missed all of that, I'm sure it's just as good as breakfast was.
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
Amber
US
5.0 / 5Outstanding
"Just perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We chose Petite because of a great rate, convenient location, and nice reviews for a family reunion. If you decide to stay understand it's an old building that feels very much like an old European Pension. With that said it's delightful. Rooms are small but tidy and comfortable. The common space in the lower level is cosy. Between breakfast and the wine and cheese at the end of the day we wound up spending a lot of time camped around the fire place. Staff is friendly. Perfect
Genuine Expedia guest review
Other trip Dec 16, 2014
camera56
US
5.0 / 5Outstanding
"Great find, lots of character"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Really happy to have found this little gem, staff was friendly and helpful. Only downside, the quality of the breakfast...you would want a kind of b&b quality and it honestly wasn't even close...the rest I really enjoyed.
Genuine Hotels.com guest review
1 night business trip Dec 3, 2014
Baptiste
US
5.0 / 5Outstanding
"Perfect for solo traveler!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
If you want the regular five star hotel experience with no personality, stay away. But if you want to feel like home, in your cosy little room, surrounded by lovely people that make sure you've had something to eat/drink, that tend to your every need with a smile on their face, this is the place for you. Audrey, Leon, Henry and all of you guys, you made my stay amazing!
Genuine Expedia guest review
Other trip Dec 3, 2014
ebru
US
4.0 / 5Excellent
"Great Staff and Clean Room"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Though the facilities are dated and the floor boards creaky, the friendly staff and clean rooms made up for it. For the price it can't be beat.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Enjoyed the room and would like to return."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Arrived in San Francisco to find a quaint and beautifully decorated room that was suitable for my business travel. Use of the sitting rooms at Swan Inn was especially a cozy retreat from the rain. I found a variety of dining options within 1 block walk.
Genuine Expedia guest review
Other trip Nov 20, 2014
Lori
US
5.0 / 5Outstanding
"Hotel near Union Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We loved Petit Auberge. Found the staff outgoing and helpful and enjoyed the amenities of breakfast and 5:00 winetasting in the cosy room downstairs. Would definitely return and recommend it to friends.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Coziest place in San Francisco, near all"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This place has by far been the best place I've stayed at in SF. Although its not the most elegant, the staff, location, breakfast and ambience surpass the rest. Cant wait to go back!
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was nice. Staff was very friendly and helpful. Only complaint is that there was no air conditioning so I had to sleep with the windows open and it was a little noisy
Genuine Expedia guest review
Other trip Nov 20, 2014
pattyf
US
4.0 / 5Excellent
"Charming, quaint, convenient, comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was most helpful. Check in was easy, room was charming, valet was easy, breakfast was wonderful and the day could not have been more spectacular. Perfect choice for an overnight!!!
Genuine Expedia guest review
Other trip Nov 20, 2014
June
US
2.0 / 5Fair
"Stressful"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We arrived in the evening to check in (at White Swan [WS]) and we were given our room keys for our room at Petite Auberge [PA]. We went next door and found that the room was not the type we booked (we booked a room with a fireplace). We returned to WS and the night attendant said he had a room at WS with a fireplace, but we could only have it that night and would have to move to PA for our second night. We 'checked out' of our WS room the next morning and left our bag at the desk for them to put in our second room. Later that evening we returned to WS to collect the keys to our new room. After some additional confusion, we were given a room without a fireplace because none were available, but we were told we'd be given a credit for the mix-up. Our bag hadn't been taken, so we carried it over ourselves. We took our keys to PA and the lock wouldn't open. I returned to the night attendant, who accompanied us to our new room. She also couldn't get the door open but said she'd check a different room upstairs. She returned to the lobby with a new set of keys and said we could go up to a different room. We got into the room and there was a fireplace! I don't understand why that room wasn't provided to us in the first place. We went downstairs to check out the next day and there wasn't any credit on our bill and there were several other people waiting to check out, so we just left. The rooms were nice, but the service and experience was far more stressful than it needed to be.
Genuine Hotels.com guest review
2 night trip with friends Nov 14, 2014
Brandon
US
4.0 / 5Excellent
"Very friendly and accomodating"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
A quaint french B & B type hotel. Very welcoming warm feel and friendly staff. An older building that was built in 1911 so there were some creaks and a faint musty smell but it had charm. They served a delicious french style breakfast every morning! This is in the city so expect some noise outside of the building. We just shut the windows and it was fine.
Genuine Expedia guest review
Other trip Oct 28, 2014
Leesa
US
5.0 / 5Outstanding
"Historical - Built in 1911"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Andy, the clerk, was very nice and very helpful. He made my stay delightful. I would stay there again. The rooms were nicely decorated.
Genuine Expedia guest review
Other trip Oct 20, 2014
Alex
US
3.0 / 5Good
"Charming but needs work."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is very charming and is very quaint. The staff was wonderful and very polite and helpful. Also enjoyed being able to get water and soda without an addition charge. The room was fine, but could use some updates like romping moldy caulk in the bathroom and refreshing the paint. Not bad, but wouldn't stay there again.
Genuine Expedia guest review
Other trip Oct 14, 2014
Susan
US
5.0 / 5Outstanding
"Delightfully friendly and comfortable."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was a perfect honeymoon home base for us! The fireplace (with a off/on switch next to the headboard) was neat. The afternoon wine and 24/7 cookie jar and newspaper, the staff, the color and arrangement of the room--really enjoyable, very comfortable, good location. Thanks for the memories!!! Hal and Jill
Genuine Expedia guest review
Other trip Oct 9, 2014
Hal and Jill
US
4.0 / 5Excellent
"Nice location near Union Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The room was fine, service good, breakfast good. We were on first floor so no stairs, but noises from the elevator (?) and 5am garbage trucks were sleep-disrupting.
Genuine Expedia guest review
Other trip Sep 24, 2014
Karla
US
4.0 / 5Excellent
"Cozy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This was a nice and comfortable hotel. The location is walking distance to union square and japan town and china town. The area on bush street is a little sketchy at night and not very clean. The valet service was great but it's $41 nightly. The breakfast and downstairs lounge area was very nice and comfortable with homey furnishings and great food & beverages. Our room was also downstairs, so it's somewhat noisy. Also the room was tiny. Traveling with my wife and our baby girl was challenging with this sized room. We had upgraded to the fireplace room thinking it was larger but apparently it was not. The staff were excellent. They were very courteous, cheery and helpful. They really made the hotel fun and enjoyable.
Genuine Expedia guest review
Other trip Sep 10, 2014
lance
US
5.0 / 5Outstanding
"great boutique hotel in good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was incredibly disappointed with our room upon check in, but the next morning when I notified the receptionist about the challenges they immediately moved us to another room and we were very comfortable. While I don't think this hotel is for everyone as it is not a 5 star by any means, it is quaint, lovable and we really enjoyed our stay. The evening happy hours were a perfect way to unwind from the day before dinner. Can't wait to stay there again in the upgraded room. It's not just slightly better - it's 100 times better.
Genuine Hotels.com guest review
5 night romance trip Jun 30, 2014
Stephanie
US
5.0 / 5Outstanding
"Small quaint charm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was very convenient, quaint and in a decent neighborhood. Obviously older hotels have some peculiarities but while you lose some ultra-modern touches your return is charm.
Genuine Hotels.com guest review
3 night business trip Aug 3, 2014
Brian
US
3.0 / 5Good
"Good location!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
We were disappointed in the cleanliness of the room and the quality of the mattress. The breakfast and wine reception were very nice. Nice to have the living room downstairs to gather. Amazingly noisy!
Genuine Expedia guest review
Other trip Aug 5, 2014
Carolyn
US
5.0 / 5Outstanding
"Unexpected Gem"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
So it was a bit pricy for what it was but it was SF Marathon weekend and I'm sure that had to do with its price. Outside of that couldn't have been more pleased with this little gem. Feels like your staying at grandmas house floral wallpaper and all. My room was on the lower level and had a fireplace which worked and I used later in the evening. They serve a yummy breakfast homemade quiche, hard boiled eggs, fruit, pastry's, oatmeal, etc. I would def stay again.
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
C
US
5.0 / 5Outstanding
"Hotel with character"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a wonderful stay at Petite Auberge. They offer a very nice breakfast and cocktail hour, we had an opportunity to meet the other guest, which was very nice. We met some great people. Everything was within walking distance, the hotel has a great location. We would stay there again.
Genuine Expedia guest review
Other trip Jul 22, 2014
Teri
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel is overpriced considering its age, creaky floors, old elevators etc, but the staff try hard to make it clean and comfortable.
Genuine Hotels.com guest review
4 night business trip Jul 6, 2014
A Traveler
US
4.0 / 5Excellent
"Charming and great breakfast"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was comfortable and well-appointed although the mattress was too soft and seemed old. The room and hallway had an unusual odor that persisted, and could have been a cleaning agent, but was not ideal. Breakfast the next morning was ample and delicious, and staff were quite helpful. Location is convenient for shopping or catching cable car.
Genuine Hotels.com guest review
1 night romance trip Jul 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Great for Giants games!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
As a return guest, I was proud to entertain close family friends with a cozy room with a fire place and the breakfast buffet. We were surprised how quiet the room was as well. The staff was very friendly and helpful. I will continue to choose Petite Auberge as my accommodations each time I visit the City.
Genuine Hotels.com guest review
1 night trip with friends Jul 1, 2014
Sara
US
5.0 / 5Outstanding
"Almost like Paris"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Lovely boutique hotel. Very old, but well maintained, and important things like bathroom fixtures all up-to-date. Wonderful sitting room/garden area downstairs where complimentary breakfast served in morning and wine etc. In evening. Bed comfortable. Was like being in the bedroom of a house. Wifi worked well. -- downsides: if you're mobility challenged, beware. You must climb a set of steps just to get inside. Elevator is one of those old ones with the gate and door -- neither of which stayed open, so I had to be creative to hold them open and get the suitcase in and out. Finally, walk up to Sutter St. is not so bad, but from Sutter to Bush becomes very steep (think 9 on treadmill). Fun, especially with suitcases. Even so, I would definitely go back!
Genuine Hotels.com guest review
1 night business trip Jun 28, 2014
A Traveler
US
4.0 / 5Excellent
"Lovely little hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Loved the breakfasts! The food was always fresh, with several choices. Also loved having a fireplace in the room.
Genuine Hotels.com guest review
4 night trip with friends Jun 3, 2014
Joanne
US
5.0 / 5Outstanding
"It is as the name implies"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a queen room with fireplace. This was a complimentary upgrade from the hotel staff which was very nice!! The room is small but very adequate. For downtown location it is priced fairly. Does have a very warm European feel to it. Valet parking was pricy at $36/night. Room has no AC but there is a cool breeze coming off the ocean to cool the room down. Breakfast was very good with a European spin to it. 24 hour complimentary snacks and time set aside for wine and coffee in the evening. Loved this place!
Genuine Hotels.com guest review
1 night family trip May 30, 2014
Kenny
US
2.0 / 5Fair
"Comfy but too loud"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel staff was very helpful and polite. The bed was comfortable and the room was fine but small. My only complaint, and it is a big one, is that I never slept because of the noise. A lot of it was general hotel noise - I was next to the elevator, but most of it was from a nearby late-night, very rowdy bar. Around 2:00 a.m. it sounded like a hundred people were yelling and screaming, and car horns were being held down. It was unreal, and it went on for hours. It sounded like a mob. I noticed it a little on Friday night, but nothing like Saturday night. Guess there is nothing really that the hotel can do about it other than calling the cops. It was awful.
Genuine Expedia guest review
Other trip Jun 2, 2014
Keating
US
4.0 / 5Excellent
"Nice little hotel close to city center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I spent 2 nights in a quaint little room with antique furniture. The room was surprisingly quiet. Loved the breakfast and evening get together. The staff was very helpful.
Genuine Expedia guest review
Other trip May 21, 2014
A Traveler
US
1.0 / 5Poor
"1 star hotel"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
My experience was terrible. I hit to the hotel at 8 pm. The door was locked and there was a sign telling guests to check into the hotel at the reception desk of another hotel down the street. After carrying my luggage to the other hotel and back I let myself into the hotel. It was 90+ degrees in my room. I called the front desk of the other hotel I checked in at, and was told there was no AC and they did not recommend opening the windows for safety reasons. They asked if I wanted a fan. My stay was miserable from the beginning to the end.
Genuine Expedia guest review
Other trip May 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel in an excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly & helpful. Breakfast & afternoon happy hour was very good. Our room was comfortable and quiet. We were in the back of the hotel. The location is fantastic, walking distance to many areas or a short Lyft/Uber ride away. I would stay here again.
Genuine Hotels.com guest review
2 night family trip May 9, 2014
Christa
US
3.0 / 5Good
"Friendly Service but Bring Earplugs"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The friendly service was the best part of our stay. The room was small but clean, and the bed was comfortable. However, we were given a room toward the front, and, even though our room was not directly on the street, the noise from the bar across the street kept me up till 2:00 a.m. Then the person above us decided to walk around on the creaky floors starting at 5:00 a.m. and took a long shower, which made a high-pitched noise. I wish I'd asked for earplugs. We didn't participate in the wine reception, but the downstairs area was charming, with sofas and a fireplace. I wouldn't say that the breakfast was "gourmet," as advertised; it was basically a continental breakfast. The hotel was in a convenient location, close to Union Square, Chinatown, and North Beach. I really wanted to like this hotel but doubt that I would stay there again.
Genuine Hotels.com guest review
1 night trip Apr 26, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Boutique Hotel A Few Blocks From Union Square"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall this is a very nice place to stay. The extra's were very nice, cookies all day long, nice complimentary breakfast, afternoon wine and hors d'oeuvres (not just your usual crackers and cheese). The hotel is starting to show a little carpet wear and the titles in the bathroom are so showing wear. The windows actually open, which is wonderful for the San Francisco air and we enjoyed the gas fireplace. Staff was very friendly. The valet car service was a little long getting your car - we waiting up to 30 minutes, so call down with plenty of time to spare!
Genuine Hotels.com guest review
2 night business trip Apr 23, 2014
JB
US
5.0 / 5Outstanding
"Bed & Breakfast in the heart of San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great little bed and breakfast close to everything. Walking distance to Union Square, buses, trolly cars, China Town, and great restaurants. When you walk into the lobby, you are removed from the hustle and bustle of SF and set in a French victorian country inn. The service was excellent from check in to check out. Really nice to have the breakfast available so you can take your time in the morning. Room was small but totally adequate and very comfortable. I have been to SF many times before but I would definitely stay here again.
Genuine Expedia guest review
Other trip Apr 23, 2014
A Traveler
US
4.0 / 5Excellent
"all good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We paid 155 for a single night. Welcome wine and breakfast included. The hotel has tons of charme and is located close to downtown and Chinatown. Several Bars and Restaurants in walking distance. Would go there again, especially also because of the fireplace in the room which is a very romantic feature
Genuine Hotels.com guest review
1 night trip Apr 18, 2014
Gisbert
US
5.0 / 5Outstanding
"A lil' bit of France in the heart of San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved this little gem in the middle of the city. Was looking for an inexpensive but nice place to stay with my 10 yr old daughter for a 3 day getaway. This adorable little hotel fit the bill. Each day we discovered something even more charming about the hotel than the day before. The food had a French flair and we loved the all day tea & cookies. I would recommend this hotel if you are looking for an intimate place in a centrally located area. Terrific all the way around
Genuine Expedia guest review
Other trip Apr 15, 2014
Amigo Family
US
4.0 / 5Excellent
"Paris Experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
We had the large queen room that fronts the building. It had a little desk, loveseat, and bay windows. It looks like additional glass was installed inside of the original windows to help keep the noise down and improve energy efficiency. Still, I was amazed at how noisy it was and how late into the night the noise persisted. The bathroom has a full tub and was not overly tight. Daughter and mother in law shared the queen with fireplace 3 rooms in - less noisy but no desk and much smaller seating area. Bathroom was similar. The base room has no tub or fireplace and would be quite "cozy" by American standards. The breakfast and afternoon wine/cheese were very nice as were the cookies at the entry and the staff. They share desk staff with their sister hotel next door so there is not always someone at the desk but we did not find this to be a problem. It was a nice experience for my family who have not been to Paris. When you consider the breakfast and wine and cheese, and the fact that parking is less expensive than most places (note 20 minute wait for your car, though), plus the convenience of taking only a minute from street to room, we felt it was a reasonable value.
Genuine Hotels.com guest review
2 night trip Apr 4, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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