The staff was so friendly and helpful from the valet car service to check in to all the service staff. Loved the "happy hour" reception and excellent breakfast. Our only disappointment was that we were expecting a room with a fireplace as our traveling partners had for their room. For the same cost we had an extremely small room/bathroom, no fireplace […] and a TV that we couldn't swivel around far enough to see while sitting on the bed. Read moreGenuine Hotels.com guest review
"Great hotel. Great staff. Very helpful. Would rec"
Wonderful can't say enough good about our room and the service. It's quaint older style was a perfect start to our long awaited vacation. Loved itGenuine Expedia guest review
"Oldie But Very Goodie"
Hotel staff is friendly and attentive. Andy recommended several restaurants and others helped us with reservations. I had special (and early) valet needs and the staff met them all! Easy walking distance to great restaurants, trolleys, and Chinatown. The room was comfy, the daily cookies and wine are wonderful, and I loved the breakfasts and daily newspapers. […] This is our second stay here, and will come back when I return to San Fran. Read moreGenuine Expedia guest review
"Charming, creaky little place"
Maybe it's because I grew up in an old house, but I found the place very cozy. The bathroom was pretty small, and the shower very cramped, but everything was clean and lovely. The walls are pretty thin, and the floors very creaky, so it wasn't the quietest of stays, but I don't mind that, either. The breakfast was much better than most complimentary […] breakfasts; almost B&B-quality, even though it was a serve-yourself setup. Read moreGenuine Expedia guest review
"bent over backwards"
Very cute, but old, comfortable and staff couldn't have done more to please us. Breakfast was excellent and got us off to a good start in the AM fast, satisfying and changed slightly every morning. Happy hour was a nice touch, interesting talking to foreign travelers from Germany, and England. Close to China Town and available cable cars and buses. […] I would definitely stay again. Read moreGenuine Hotels.com guest review
"Sweet little home in the city"
Comfy little couches surrounding a gas fireplace, wine and interesting hors d'oevres for happy hour. A superb breakfast. Get a room with a fireplace. Great locationGenuine Expedia guest review
"Old hotel, charming"
Breakfast was good, staff was friendly but no reception desk to help you, hotel old and amenities outdated.Genuine Expedia guest review
"Great hotel in the heart of San Francisco"
This was a great hotel located near Union Square. It was a comfortable room and quiet for the heart of the city. The cocktail hour and complimentary breakfast were very nice. They offered free water and soft drinks which was great. Rooms are maybe a bit small, but definitely comfortable. Absolutely recommend!Genuine Expedia guest review
"Small but Good"
It's a very small hotel, operated as part of a pair with the equally small one next door, which has an English theme in contrast to the French on at Petite Auberge. The people who work the desk are infinitely helpful and pleasant. My room (a "cozy queen") was so cozy that there was no room for a desk or anyplace to put a laptop, The shower stall was […] so small I could barely turn around. But everything was clean and quiet, the bed was very comfortable, and the basements in both hotels are used to serve a very good free breakfast and then there's fresh coffee, couches, and work spaces down there all day long. I wrote down there for two days. Read moreGenuine Expedia guest review
"Hotel with a B&B feel and good location."
Our room was neat and clean but cramped by American standards. Unfortunately we had a view of a residential building across a small alley. A warmer than usual week with no a/c made opening the windows at night necessary and noisy. Pass if you are a light sleeper though there was a white noise machine in the room that helped a great deal. The staff was […] very helpful and congenial. We really liked the breakfast rooms and the breakfast. We were sorry to have missed the meet and greet wine get together held each night. Read moreGenuine Expedia guest review
"A cute French place for vacation"
It is a charming place with clean room, nice breakfast / afternoon beverage and friendly staff. Had a pleasant stay.Genuine Expedia guest review
"Safe & friendly at Nob Hill, easy walk to Muni"
My husband & I wanted to explore the city for a week using public transportation. This hotel was just right for feeling "at home" quickly. Breakfast & coffee were especially good. The staff were all very helpful. The bed was comfortable & linens were nice, though sometimes small holes were beginning to show in sheets & there were a few spots on the […] carpet. Not too shabby, it felt cozy. We stayed for 6 nights. I appreciated that it was very quiet at night. I would return, even though there is no view from the rooms. Read moreGenuine Expedia guest review
"close to China Town"
Place was okay but no A/C and I got the front room which was spacious but got all the traffic noise making it hard to sleepGenuine Hotels.com guest review
"Noisy. Extremely thin walls and floor, no AC"
I originally booked a two-night state at Petite Auberge and was forced to leave after the first night because it was impossible to get a good night's sleep. Around 9pm, I went to sleep in my room and was awoken around midnight by a combination of street noise from a nearby nightclub, a loud creaking floor from the guest above me, and the heat and stuffiness […] of the room, which didn't have air conditioning. I requested a room change, which the staff courteously obliged. My second room initially seemed better - less street noise - but then I realized I could hear my neighbor loudly snoring *through* the wall! I have never experienced this in a hotel of any price, and I've stayed in some extremely cheap roadside accommodations. I slept very little through the night and checked out early. Petite Auberge has agreed to refund my second night, although it hasn't been processed yet. If this hotel had been a budget destination, I could have put up with not sleeping, but the price was way, way too high for what I experienced. I switched to the Marriott Marquis for a lower rate for my second night in SF and was much happier there. Read moreGenuine Expedia guest review
Response by Petite Auberge Thank you for taking the time to share your experience with us, and for your kind comments regarding our staff during your stay. I am sorry to hear that we weren't able to resolve this for you during your evening with us, and we sincerely hope you enjoyed your visit to San Francisco.
"Great location - will be back"
We really enjoyed our stay. Front desk staff including Cora and young gentleman were incredibly helpful , providing directions, bus routes and such. Joel, the breakfast chef, was cheerful and provided a tasty meal to start the day. Coffe, tea , bottled water, fresh fruit, and homemade cookies provided all day long. Very nice! We will be back.Genuine Expedia guest review
"A jewel in the heart of city"
What a lovely experience! This intimate, charming facility was a delightful oasis in the heart of San Francisco. I can't stop talking about the personal service, beautiful accommodations, and delightful experience we had at Petit auberge. We loved the quaint elevator, the delcious breakfasts, and the camraderie we experienced at the vening receptions. […] The room fireplace was a romantic bonus. We've decided that Petit Auberge will be our hotel of choice when visiting our favorite city. Read moreGenuine Expedia guest review
We were very happy with the staff,we were give an upgrade as when they saw my size 6'4", the original room would not work. We were very happy with the result and would have been very unhappy with the room that was proposed. The hotel is old but not in bad shape. It is fairly convenient to tourist transportation and destinations.Genuine Hotels.com guest review
It was my second time at Le Petit Auberge. The most outstanding features are the staff and the generosity of the amenities. It's an older hotel, but the management does everything possible to distract us from that fact! Good quality shampoo/soap etc, free water and soda, Euro style breakfast with good food choices, friendly staff, convenient valet parking […] set up... those things make us feel good as guests! It feels like I'm staying in a Boarding House from the 19th century! I'll be back. Read moreGenuine Hotels.com guest review
"Nice New Find!"
The Petite & White Swan are 'sister' hotels that have some old world charm. My 'usual suspects' of SF haunts were all booked for a last minute trip I took to catch a show, so went with this based on reviews. Great comfy room, got a free upgrade to a fireplace room. It's a bit old school (classic SF/NY caged elevator, even) but good!Genuine Hotels.com guest review
"Excellent hotel in excellent location"
We can only recommend to discover SF, amazing healthy breakfast!Genuine Expedia guest review
"Great Location and Price"
Hotels in the Nob Hill area usually run $200/night easy. This great place was the perfect location (close to friends) and a great price. We loved the quaint decorations and fireplace. Bath amenities was lovely and smelled great. New modern windows were a plus, since old buildings like these tend to have warped frames that make it hard to get fresh air […] in the room. We stayed on the ground floor pretty close to the front desk (which was noisy to a light sleeper like me, )at about 6am every morning due to their complimentary breakfast. I definitely would stay here again, just request a room further down the hall. Read moreGenuine Hotels.com guest review
"Cozy get away"
We loved the hotel! It's location is perfect , food delicious rooms are cozy. Nice diversion from modern setting type places to stay . Do not compare it to big name hotels you can find anywhere ,it would not be fair . It feels more like bed and breakfast with European flair . Would stay here again if given an opportunity.Genuine Hotels.com guest review
"Great location with bed and breakfast charm!"
Charming bed and breakfast style hotel in a central location of San Francisco. It is a bit old, however still cozy.Genuine Expedia guest review
"Excellent weekend getaway with great food!"
This is a cute little hotel with excellent breakfast - different foods every day cooked by great chefs - and a wonderful wine and sweet and savory snacks in the evening. The staff were always helpful, recommending restaurants and places to visit, and taking care of any needs we had.Genuine Expedia guest review
Nice place. Breakfast and Happy Hour a real plus. Really liked the coplementary 24 hr water, coffee, snacks, and soda. Overpriced for what you getGenuine Hotels.com guest review
Everything was perfect, will recommend and stay there again often!Genuine Hotels.com guest review
"Felt like a B&B"
I would definitely stay there again and recommend it. Very close proximity to Nob Hill area, Jackson Square and Financial District. Excellent service. Breakfasts were excellent. Fireplace in the room was really nice. Nearly $100 less per night than large hotels in the area. Really an excellent stay!Genuine Hotels.com guest review
"Great place and cozy"
Very excellent and great place, feels like being in parisGenuine Hotels.com guest review
We arrived late afternoon on Easter Sunday and our room was mistakenly not cleaned. The staff was so apologetic and bent over backwards to make things right. They upgraded us to The White Swan (two doors down) and a fantastic room and then they comped us for the our (2) days of valet parking. Which they did not have to do, as we were very happy with […] our accommodations. The staff was wonderful and their restaurant reccommendations were perfect; picking out local places (off the beaten track) in North Beach that we would have never experienced. Loved our stay and would love to stay there again and again. Read moreGenuine Expedia guest review
Nice but very old building, we are warned of that by a note in our room - meaning you can hear every footstep above you and every creak in the floor.Genuine Hotels.com guest review
"Wonderful service with a sumptuous repast..."
Our entire stay was pleasantly pestilential! We will be back!!Genuine Hotels.com guest review
"central location to visit many parts of the city"
Comfortable room with fireplace on cool evenings. Wonderful breakfasts as part of the stay. Very helpful staff and reasonable valet charge. Have stayed before and will do so again.Genuine Hotels.com guest review
Response by Petite Auberge We appreciate your feedback, and are honored you would return on a future visit. Our staff at Petite Auberge looks forward to welcoming you back!
Overall it is a very cute B&B with very friendly staff and great locationGenuine Hotels.com guest review
"Business & Pleasure"
The hotel was what I needed; location and full breakfast. All employees displayed excellent customer service. If ever in San Francisco again I would stay at this location.Genuine Expedia guest review
Response by Petite Auberge Thank you for your kind comments. We are so happy to hear that the inn met your travel needs and that our staff exceeded your expectations. We look forward to welcoming you again.
"great French botigue hotel"
We just love this place .We have stayed here 3 times now. It is in a good location for a lot of places to visit. The free wine social every evening and the breakfast are all great.Genuine Expedia guest review
"Tacky accommodations not compensated by low rate"
I have stayed at the Petite Auberge in years past, and I was frankly disappointed by the shabby state into which this quaint hotel has fallen. The beaureau drawers didn't close properly, there were mended holes in the beadspread, the armoir size, hardware, and location made it difficult to use for TV viewing, and the bathroom fixtures, including the […] tiny bathtub and lack of counter space made the bathroom annoying. The WiFi access was spotty and kept disconnecting. While some might find these features quaint, for a business traveler they are unacceptable. I will not stay in this hotel again. Read moreGenuine Hotels.com guest review
Response by Petite Auberge Thank you for your continued loyalty staying at Petite Auberge when you visit San Francisco. We are sorry to hear that you were not happy with the condition of your guestroom on your latest visit. We will have our maintenance and housekeeping team inspect and update yoru guestroom as needed to ensure the condition is improved for future guests. We hope you choose to visit us again the next time your leisure travel brings you to San Francisco.
The staff was excellent!! Breakfast, and complimentary wine/snacks were very good.Genuine Hotels.com guest review
it was a great hotel. Felt like i was staying at a friend's house. Great valueGenuine Hotels.com guest review
"Very quaint, well located hotel."
The location was really great - very convenient to Union Square, China Town, Trolley Stop, great restaurants and shopping. The SF tourist center was close and we were able to buy transportation tickets for trolley and buses with credit card there. The hotel breakfast was wonderful with hot and cold selections, coffee was always available. I liked the […] decor - French Provincial - with pretty wall papers and soft colors. The room was clean and quiet. I would stay here again when visiting San Francisco. Read moreGenuine Expedia guest review
"cute little place"
The clerk at the front desk kindly switched us to a" larger room" with a fireplace at no extra cost. The room was small, but very cutely decorated. We missed the breakfast by 5 minutes. I wished the staff had offered us some food as he was barely putting the plates away. a donation of $1 was added to my bill. not the correct way to do it. I don't mind […] supporting charities, but I prefer to choose my own rather than be billed automatically. The place was clean and the location was great for our visit in SF . Read moreGenuine Hotels.com guest review
"Great Weekend retreat"
Wonderful Breakfast! Excellent location to cable cars, China Town, North Beach and the Wharf's.Genuine Expedia guest review
"Great Romantic place!"
Lovely little hotel. Staff were pleasant, place clean and quiet. Fireplace in room, great! We will definitely be back!!Genuine Expedia guest review
Response by Petite Auberge We can't wait to welcome you back soon!
"Fine for a 1 night stay"
The hotel was centrally located and served its purpose for a single night stay. If I was going to stay for 2 or more nights I would have been very disappointed and possibly would have eaten the cost and moved hotels. The room was badly in need of a renovation. There was visible mold/mildew on the wallpaper under the windows. The heater barely worked, […] it took several hours to make the room comfortable. Our room was located next to the elevator, had it not been New Years Eve I would have been kept up all night. Finally the shower was tiny, my husband and I are small people so it was perfectly alright for us, but anyone overweight or tall may not be able to use it. Read moreGenuine Hotels.com guest review
"A charming stay with a french touch"
It was great. The access one of the side of the bed was very narrow. A smaller night table on the side next to the door would have allowed more space along the wall.Genuine Hotels.com guest review
"Europe flavor in SF"
This hotel is very European flavor and would be 4+star in Europe. By American standards (room size, updated, electronics, soundproofness) it is only a 3. Staff is helpful and friendly- in close proximity to all the sightsGenuine Hotels.com guest review
"Country B&B in heart of downtown SF"
Cute little hotel near union square (4 blocks away). We stayed in a room with a queen and a fireplace. Cute little room, simple. The fireplace was cozy and romantic. Free breakfast every morning, a fridge stocked with free bottles of water and soda, afternoon wine and snacks... These are all things you never see in a hotel in the city. We will definitely […] stay here again! Read moreGenuine Hotels.com guest review
The hotel was wonderful and the staff was amazing. Breakfast every morning was delicious, and I really appreciated the complimentary tea and coffee available all day. My only problems are small ones: the floors everywhere are pretty creaky, and the shower is made for people rather shorter than I am (6'). These were tiny things and I would highly recommend […] it! Read moreGenuine Hotels.com guest review
""Petite" is the right word"
Rooms are very small. Shower is smallest I have ever seen in a hotel. Afternoon snacks and morning "meal" were fine. This place is quaint but not for people who have trouble getting around easily.Genuine Expedia guest review
"Would definitely stay again!"
We were in San Francisco for a business trip and then moved to the Petite Auberge for the last two nights. We loved it and the location was awesome, just a few blocks to Chinatown. The fireplace was super romantic and as long as you bring ear plugs you can't beat it. The staff were all nice and helpful.Genuine Hotels.com guest review
"It's petite all right."
Overall had a nice stay at the hotel. Staff helpful and friendly. Breakfast was great. Promo was very small and cramped. It was also very noisy. The floors creeked as the person on the floor above walked around. Also as people walked in the hallway, it didn't seem like there was a wall between. My room was next to the elevator and when ever it was in […] use, it sounded like a bolder rolling downhill. Read moreGenuine Hotels.com guest review
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