GREATGenuine Hotels.com guest review
"Expensive - but really charming."
The room was large and comfortable, the staff was really helpful and welcoming, and the amenities were great. Wine reception, nice breakfast buffet, and FREE water and pop in the rooms. No air conditioning, but the room temp was fine, even though SF was unseasonably hot. Also, the receptionist offered a lovely large fan, which not only kept us cool […] but also drowned any semblance of street noise. Loved the British feel. Hotels in SF are pretty darned expensive, though - and this was no exception. Read moreGenuine Hotels.com guest review
Hotel location great for shopping and dining. Staff friendly and helpful. Afternoon wine a great break and chance to meet other guests. Breakfast buffets have enough variety to suit most tastes. Only drawback to stay was unusually high local temperatures in city -- not controllable by staff. No A/C and not all windows could be opened for what little […] breeze was available. Also, no screens for windows. Room did have fan in closet. Read moreGenuine Hotels.com guest review
"Nice old timey hotel"
Very clean. Attentive staff. Complimentary wine in the evenings. Complimentary breakfast in the mornings. What more can you ask for?The elevator is a little scary, but who really cares. Stairs were fine.Genuine Hotels.com guest review
Meeting other international guests at evening wine party is wonderful.Genuine Expedia guest review
A quality hotel at a reasonable price. We will return.Genuine Hotels.com guest review
"Great B & B in San Francisco"
We had a lovely stay. If you like B&B's, you will love this one.Genuine Expedia guest review
"Great place to enjoy San Fran!"
The White Swan Inn added to our wonderful San Francisco experience. The inn staff was extremely helpful and accommodating. The room was lovely, actually just redone with new carpet, upholstering, and wallpaper. We were a bit concerned we were going to be too warm as it was warm outside, but found a window fan in the closet, making it perfectly fine. […] The 5:00 p.m. hors d'oeuvres were wonderful as were the breakfasts. Loved it all! Read moreGenuine Expedia guest review
"Old English close to cable car"
Centrally located. Staff friendly and took care of all our needs. Stayed in a room close to the street, the ear plugs helped. Nice gas fireplace, not needed, unusually warm on our stay. Mini frig with sodas and water. Variety of foods at breakfast, hot egg dishes, sausage, fresh fruit, oatmeal, cereal... and evening snacks with wine. Used the lift instead […] of stairs due to my arthritis. Large comfortable room, beds comfortable with plenty of pillows. Older bathroom was very clean with good hot water and water pressure. Wi-Fi was slow but useable. Staff helped with directions and maps. Using a Muni pass we were able to walk a block and a half to hop on the cable cars, also used the F line trains, and buses, no need to rent a car. Hotel is close to transportation and a few restaurants. There is a beer bar across the street and some patrons were loud at night. Cookies available and different variety daily. Coffee and tea available all day and night. Pleasant stay. Read moreGenuine Expedia guest review
Very nice hotel and staff. Close to all interesting places. Excellent breakfast, wine, cookies....Genuine Expedia guest review
"Quaint Little Inn"
My wife and I absolutely loved the hotel. Great location and the hotel itself was very pleasant. Daily breakfast was well thought out with different presentations every morning. The evening wine reception was wonderful with lovely appetizers along with the wine. The rooms were quite large along with a lovely fireplace but there was only one small closet […] in the bathroom besides one bureau in the room for clothing. The room itself seems to be recently redone but the bathroom could use improvement. Tub/shower area was extremely small and there were areas of mildew in the tiles. This could use further looking into. Overall though, the Inn was a delight and we would return again. Read moreGenuine Hotels.com guest review
"Wonderful Place to Stay!"
My wife and I recently stayed here for Valentine's Day. It is the perfect little place to stay in SF ... A change of pace from the high rise hotels. In-room fireplace and sitting area warm and inviting...even had books to read. Bathroom super clean. Breakfast self serve buffet in a large homey dining area with a courtyard out back. Staff warm and friendly,too! […] Great value...but book early...this place is well known and popular! Read moreGenuine Hotels.com guest review
"Near Union Square"
Excellent value. Our room could stand some minor updating, but it was very clean and cozy. The sofa needed new cushions. They did a good job on the afternoon wine hour and the breakfast. That area has been completely remodeled. an easy walk to the cable car, Union Square, and the many restaurants in the area.Genuine Hotels.com guest review
"Comfortable, quiet, friendly, well-located."
White Swan was quiet and friendly -- just what we wanted. The valet parking was convenient and efficient. WIFI excellent.Genuine Expedia guest review
Very nice, no hassle hotel. Very helpfulGenuine Hotels.com guest review
"Great location, reasonable cost, great service"
Great access to downtown area, valet parking is a bit expensive but it works well, and service and amenities are outstanding. Good breakfast, free wine and cheese hour every evening, gas fireplace in our room was delightful. One employee stood out in the pouring rain for 15-20 minutes to hail me a cab!. That's going the extra mile. Minor negatives: […] place is a little funky, bathrooms are ancient but functional. Read moreGenuine Hotels.com guest review
Liked everything about this hotel except the wifi coverage. Very poor. As much as I liked this quaint and roomy hotel , a lack of decent wifi would most likely keep me from staying here again.Genuine Hotels.com guest review
"Needs updating but lots of positives..."
Stayed a week. Loved the location, size of room, amenities; full breakfast, free wine/h'ordeurves, fireplace and free soda/water in room. Hotel is in process of updating, which is needed.Genuine Expedia guest review
I came here with my boyfriend for our anniversary & couldn't have been more pleased with the ambiance, cleanliness & service. The rooms are beautiful with an English B&B vibe, make sure you get one with a fireplace. The included breakfast was impressive, a far cry from the typical "continental" breakfast. Free wine & hors d'oeuvres in the afternoons. […] I would recommend this place to anyone! Read moreGenuine Hotels.com guest review
"Better than I expected!"
My girlfriend and I stayed 1/22 - 1/25. We loved that our room had a fireplace and that our room (42) wasn't a square block like other places to stay. The street (bush street) that the hotel is on is pretty tame in comparison to other hotels in the neighborhood. The hotel is pretty close in walking distance to market street and china town. If you are […] driving utalize the valet parking, it's a lot cheaper than some of the places near by. Make sure to eat a meal or two on the back patio, my girlfriend and I never saw anyone there and it's pretty nice for being in the city and having a quiet private atmosphere. The linens used in the rooms are nice, the towels are your typical hotel towel, but as for the bedding, it was so nice to have nice linens. Also, if you get cold there is a fleece blanket in the closet. The only downside I had was finding electrical outlets to charge my phone/iPad/laptop. The staff was great, very friendly and prompt when delivering services. Read moreGenuine Expedia guest review
Great staff! Charming hotel in good location. Yummy breakfasts and afternoon fare.Genuine Hotels.com guest review
"Home Away from Home"
We like to stay out of the tourist area, but within walking distance of restaurants and other attractions. The White Swan fit that bill. When we checked into the hotel, we were greeted with hot cider and cookies. Every morning, we started our day with a phenomenal breakfast spread and we ended our afternoons with a wine and cheese reception. The inn […] was clean and the staff were very helpful in recommending restaurants and giving us directions. The small, Victorian ambience made the While Swan our home away from home. Read moreGenuine Expedia guest review
Have to say that I'm no fan of the decor. However, the White Swan was an incredibly comfortable place to stay. Great bed and fireplace, better than average continental breakfast, very helpful staff. Would absolutely stay there again.Genuine Expedia guest review
"Second visit as good as the first."
This boutique hotel has the look and charming feel of a guesthouse in the UK. It's a warm and friendly place, and that's what I want in the middle of the City. The bedrooms are quiet at night and when traveling alone, this place makes me feel safe. The decor throughout the hotel is most pleasing for those of us who love to travel abroad. There is nothing […] impersonal or cold and industrial about this place; and I think you get good value for money. Read moreGenuine Expedia guest review
"Comfy hotel with great location and friendly staff"
Loved the location and the accommodations were very suitable for our stay. Fireplace in the room was a very nice touch to the warmth of the room. Our room did lack closet space and was located right behind the bathroom door. Otherwise the room was wonderful. The entire hotel maintained the offerings of yesteryear without sacrificing cleanliness...quite […] nice. The only issue we had was the valet service took way too long to deliver out front. It seemed that they used an outside service. The gentleman working the desk handled the situation incredibly well...professional yet apologetic and I felt that he did everything within his power to remedy. Read moreGenuine Expedia guest review
"Great hotel in a great location"
Great little charming old San Fancisco hotel. Location was great, within walking distance of Union Square although the uphill trek back to the Inn could be a challenge for some. The fireplace in the room was a nice romantic touch. The breakfast was also good. The valet parking fee was less than most and on our visit very quick. Would definetely stay […] here again. Read moreGenuine Hotels.com guest review
"Great Hidden Gem in San Francisco"
My daughter and I had a delightful stay for two nights. It was as if we walked into an English Inn. The room was beautiful, the bedding very comfortable, the fireplace delightful and the breakfast and 5:00 wine were both a wonderful plus. We would definitely return to this Bed and Breakfast. The location is great for seeing the sites in San Francis […] co. Read moreGenuine Hotels.com guest review
Location great. Quaint, rooms very cozy, beds great. Staff so nice and accommodating. sweet treats and evening hors d'oeuvres really nice. Breakfast was delicious.Genuine Expedia guest review
"A nice hotel near Union Square."
We were very please with White Swan Inn. It was within walking distance to Union Square. We do a girlfriends only Xmas shopping every year and we are always searching something that is comfortable and easy. We like how it included cocktail hour and breakfast which makes life easy. I would come back again.Genuine Expedia guest review
"Hotel was close to my meetings while in S.F."
It needs some updating. Quaint atmosphere which was nice. The tarantula sized spider on the wall creeped me out. If they had a bar downstairs like he Beresford it would have been a better experience.Genuine Expedia guest review
Charming place,staff very helpful. Breakfast was nice. Only complaint we have are showers are unpredictable. We would never know if we would get a trickle or a regular shower. All in all we enjoyed our stay.Genuine Hotels.com guest review
"Nice Romantic Stay"
We stayed here for our 25th Anniversary. Our experience could not have been better. Champaign was waiting for us when we arrived. The wine social and morning breakfast were great. This is a class establishment.Genuine Expedia guest review
"Location location location!!!"
Our recent visit was to celebrate our 10 yr wedding anniversary. My husband and I stayed 3 nights in a king size deluxe with fire place overlooking Bush st. on our first visit to san Francisco. We are not regular travelers and don't have much experience with hotels especially a boutique hotel without air conditioning. We didn't even miss the AC, didn't […] open a window and actually used the fireplace. The room was lovely, the bathroom, although small, served its purpose. The bed and pillows were very comfortable. Breakfast was plentiful and unlike any breakfast we have ever had in a hotel. Free cookies in the lobby and beverages in our refrigerator was a nice touch. Thestaff was very polite and ready to help. Thank you Andy for helping us get on the right bus. The hotel was a block from the Powell-Mason-Hyde cable car line and 2 blocks away from the California cable car line. Chinatown was only 3 blocks away and same for the shopping district. Even though we checked out early, our luggage was tagged and safely kept until we returned to the hotel for our shuttle pickup to the airport. We could not have picked a better hotel. Highly recommend this hotel. Read moreGenuine Expedia guest review
"Comfortable hotel, central location"
Our stay at the White Swan Inn was a nice one. We didn't plan on spending much time in our room, so we found nice place that also fit our budget. The location was great - between Union Square and Nob Hill. A 5 minute walk from BART and cable car stop on the corner. The room was clean, and the decor was quaint - lots of roses. We loved the fireplace! […] Nice toiletries. Older building. Helpful, friendly staff. Read moreGenuine Expedia guest review
SUPER!!!! Would recommend the White Swan to everyone. Great stay and really supper nice, professional staff.Genuine Hotels.com guest review
"Too old for my taste, wallpaper & look too old"
Place was very clean and neat. Interior was very old style, it was like staying in your old grandmother's house. Too old for our taste, would prefer something more modern and up to date. Was not aware of not having air conditioning and the fan was so cheap, had to prop it up in the window to get cool air. Did not mind windows open but would like to […] have screens on windows if that is going to be the only source of fresh air. Definitely should include info stating that the place is NOT air conditioned. Read moreGenuine Hotels.com guest review
"A wonderful stopover in SFO"
We stayed at the White Swan en route to an weekend on the Mendocino coast. The level of service was outstanding. The room was on the top floor, had a spacious sitting area plus a king bed. The couch was comfortable but had seen one too many people sitting in it. The bath had a large single sink and a bath/tub/shower combo. The water pressure was a bit […] weak on that floor, but overall very satisfactory. The window box let breezes cool the room pleasantly on a hot August day. The bed was extremely comfortable and we both slept well. When we had some difficulty logging on to the WiFi, the staff were on hand (unsolicited) to help resolve the difficulty. The breakfast was generous and tasty. The wine service was accompanied by olives and cheeses. The old time elevator added to the charm of the ambiance but some might be challenged by its operation. All in all, we had a delightful. Read moreGenuine Hotels.com guest review
Fantastic location....close to the Powell Street cable car and Mark Hopkins (go to the top and have a drink). Nice, large rooms with a comfortable king-sized bed. Excellent breakfast and pleasant wine and hors d'oeuvres. in the afternoon.Also, there are cookies in the lobby! One problem...the elevator was broken during our stay and we had to climb LOTS […] of stairs (hard on me since I'm older and not in great shape).If you are on the fifth flooor, as we were, and you have no problem climbing stairs then you would have been fine. Overall, I would give it a 3.5. Read moreGenuine Expedia guest review
This is an old building, so if you are looking for modern this is not it. In saying that rooms seem to be renovated keeping the old charm. Rooms spacious. Bed was fantastic. Big and extremely comfy. Breakfast good. We were down the back so had no noise etc. However some rooms must get noise as you get a letter at check in stating complementary ear […] plugs will be provided upon request. We were also on ground floor. I think there's 5 or 6 floors without a lift. Staff friendly and helpful. Read moreGenuine Expedia guest review
"Lovely Staff and Service"
We stayed at the inn for one night. It is filled with charm and the staff is wonderful but it is an old building. There were no screens on the windows. We had an issue with the faucets which they repaired immediately. Lovely wine reception and sitting room with coffee. Close to China Town and within walking distance from ballpark.Genuine Hotels.com guest review
"Close to Union Square"
Great location and lovely hotel decorated to match the age of the building. The breakfast was included and more than adequate. Only complaints are offsite valet parking that requires 30 min. to return the car, and the ancient elevator that works occasionally. However, all things considered it was a great value.Genuine Hotels.com guest review
"Beautiful, Charming Inn- excellent location"
We thoroughly enjoyed our 5 night stay! The staff was very helpful, very friendly. The food served was excellent, they offer a nice variety & something different every morning/ afternoon ( and I am a picky eater). Our room was on the 5th floor was perfect (loved the old school birdcage elevator)-great breeze with the windows open but you stay warm with […] the down comforter or fireplace. The cookies/ coffee/soda/water was much appreciated to start your day/end your day. Very clean. Loved the robes/ nice toiletries- they've thought of everything to make your stay as comfortable as possible. A travel agent tried to talk us out of a b&b but we are SO happy we chose to stay here-perfect spot. Although you can't please everyone, this spot was the best! If we come back to San Fran we'll def. being staying at The White Swan! Read moreGenuine Expedia guest review
"In the heart of SF."
It was a delightful hotel. Breakfast was good with a lot of choice. Walking distant to all the shops. Staff was very nice. JoanzieGenuine Expedia guest review
"Great hotel, really charming."
Wonderful hotel! Really helped make the San Francisco vacation. Nice hotel, nice room, helpful front desk, great continental breakfast, and a very pleasant 5:00 - 6:30 happy hour. Everything was just perfect.Genuine Hotels.com guest review
"great small Band B. close to union square."
Very nice,comfortable and pleasant staff. Woi8uld stay again. P Simpson July 2013Genuine Hotels.com guest review
"HOME AWAY FROM HOME"
Xlnt location; friendly, helpful staff; tasty, hearty breakfast; lovely wine reception w/ yummy appetizers; engaging guests to get to know; comfortable, spacious, "stay awhile" room.Genuine Hotels.com guest review
Breakfast, service and coziness were fantastic. Would come back and recommend.Genuine Hotels.com guest review
Outstanding staff. Comfortable clean roomsGenuine Hotels.com guest review
"great staff - felt like home"
Great experience. I like everything about this B&B. But the service stood out. The lady in the reception was exceptionally efficient and helpful. I already miss this place. I definitely go back to this place for my next San Francisco visit.Genuine Expedia guest review
The Staff Was Fabulously Friendly. We Enjoyed Our Romantic getaway Immensely. Definitely A Unque Hotel Getaway In A Location Central To Everything.Genuine Hotels.com guest review
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