All hotels in San Francisco, California, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here845 Bush St, San Francisco, CA, 94108, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 228 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.2
  • Neighborhood
    4.2
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5.0 / 5Outstanding
"Excellent Big room if travelling with a child"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed for 3 nights with our 13 yr old son. We had plenty of room. This was an excellent location , 2 blocks from Powell, so away from noise but close to cable cars. Awesome stay. Andy at the front desk was so helpful. He helped my husband with booking a stadium tour to AT&T park and showed us how to take public transportation. If you buy a Cable car 3 day pass, you can use the buses and light rail right to the stadium. We had an early morning flight back to the East coast and they made us a box breakfast to go. Thanks to all at the front desk !!!
Genuine Hotels.com guest review
1 night family trip Apr 10, 2015
Bernadette
US
4.0 / 5Excellent
"White Swan is Charming"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed at the White Swan about 10 years ago, when you could use your Disney Vacation Club points. We thought it was very charming then, and decided to go back. It's still charming... but lacks a bit of the cleanliness and attention to detail that it had when we stayed before(i.e., roll-away bed and vacuum in hallway all three days we were there; towel rack in bathroom wouldn't stay up, outside really needed painting). Breakfast was still wonderful, and so was the "wine time" in the evening. We booked a king bed, but only got a queen! But, we would stay again.
Genuine Hotels.com guest review
3 night romance trip Mar 30, 2015
Carolyn Lee
US
3.0 / 5Good
"eh. it's ok."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Just an overnight stay in a great city...the hotel was built circa 1915 so don't expect a lot of modern conveniences, including air conditioning...but it you like quaint and don't mind cozy, it's a nice place to stay. Bed was comfortable enough and bathroom was functional. Almost no closet space though. In a pinch it is a nice place to stay but you can probably do better.
Genuine Hotels.com guest review
1 night trip Mar 11, 2015
Gary
US
5.0 / 5Outstanding
"Great little hotel!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was my 2nd stay in this gem. The staff and amenities are awesome. I feel no need to stay anywhere else when I visit San Francisco.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
Vanessa
US
4.0 / 5Excellent
"Convenient and cozy"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very comfortable rooms and quiet with fireplace! Wine and cheese hour in evening in living room and good, hot breakfast. Greatly appreciated the complimentary sodas and bottled water in the room too. Few notes, if you are an early riser, breakfast does not start until 8. The bathrooms are a little run down but clean. Our room slept three comfortably and they brought in a roll away bed.
Genuine Hotels.com guest review
1 night trip with friends Feb 6, 2015
DL
US
4.0 / 5Excellent
"Retro-Mod-BnB"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed at the White Swan Inn for one night to celebrate my husband's birthday with dinner and a show in the city. This place is quirky and fun! The rooms are eclectic, with a mix of traditional BnB-style florals and furniture, with a funky twist of mod style and bright colors. Our room was super spacious and away from the street--we left our window open overnight and awoke to the sounds of birdsong, not traffic. The working fireplace with such a delight! The cookies in the lobby are a sweet treat, and the breakfast is simple, well-prepared, and offers something for everyone. We would not hesitate to stay here again or recommend it to friends and family. Well-located for North Beach and Union Square outings.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
Angela
US
5.0 / 5Outstanding
"Great Spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is such a great get away spot in SF. We've stayed here several times and each time is a delight. Wine and appetizers in the early evening near the fire; free sodas in the mini fridge, four-poster beds and fireplaces in each room; the lovely clean smell all around; delightful staff; wonderful breakfast buffet with eggs, sausage, pastries and the usual fruit, cereal and toast items; cookies upon arrival. That's all within the lovely "Old England" plus Mod accent decor. It's homey and comfortable - not ultra modern and business-like.
Genuine Hotels.com guest review
1 night romance trip Dec 30, 2014
Johanna
US
5.0 / 5Outstanding
"Highly recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome. Very friendly staff, loved the fireplace, great breakfast. Enjoyed our stay fully and would definitely stay here again.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Diamond in the rough"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Really a surprise. We visit and love bed and breakfest as a change from hotels. The room was great and the special touches from cookies at check in , to wine and small taste at 5 p m , through breakfast and coffee and beverages anytime we wanted made this a special San Francisco accomodiation.
Genuine Expedia guest review
Other trip Dec 28, 2014
Tito
US
5.0 / 5Outstanding
"Great find in SF reasonably priced"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
What a great surprise find in the heart of the action (and just 3 blocks from my son's apartment. The breakfast with homemade quiche was fantastic and included in the room charge. A really charming place, old but homey and nice. Everyone that works there was more than accommodating and so friendly!
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
David
US
5.0 / 5Outstanding
"Great Staff, location, ambiance."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed one night, my room was amazing and the fireplace was great. Wine down in the parlour by the fire was perfect.
Genuine Expedia guest review
Other trip Dec 4, 2014
A Traveler
US
5.0 / 5Outstanding
"England in San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I enjoy weekends away here. We're from the south bay, and staying here makes San Francisco feel even more novel because the hotel has an English country charm. It feels like we're having a vacation from California, as well as the kids! We love the fireplaces, the homemade cookies and the afternoon snacks. It's close enough to walk to Union Square or China Town or the Ferry Building. It's a lovely place.
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
carrie
US
4.0 / 5Excellent
"Friendly staff, good location, old fashioned"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very friendly staff. Continental breakfast. excellent location. Old fashioned (and also just old).
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
Shlomo
US
5.0 / 5Outstanding
"Taste of English B&B in heart of San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We loved everything about this hotel. The staff was outstanding, going out of their way to see to anything we needed. The décor reminded me of B&Bs I've stayed at in Great Britain with tiny touches of 60's memorabilia creating an eclectic, fun feeling. The full breakfast buffet, the afternoon hors d'oeuvres and front desk cookies appeared to be made by a chef. The in-room fireplace was great to come back to every evening. I would definitely stay at the White Swan again and find it worthy of a 5 star rating.
Genuine Expedia guest review
Other trip Nov 24, 2014
Kelly
US
5.0 / 5Outstanding
"Wonderful SF find"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very charming boutique hotel with wonderful free amenities. Breakfast was delicious and fresh made. My room was spacious and lovely. The staff was super friendly and helpful. I will definitely stay again.
Genuine Expedia guest review
Other trip Nov 21, 2014
Dorothy from KS
US
5.0 / 5Outstanding
"Breath of fresh air"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A welcome break from the standard, cookie-cutter hotel experience. Friendly staff, rooms that make you feel at home, great location. Once you figure out how to use the elevator, you're good to go.
Genuine Expedia guest review
Other trip Nov 20, 2014
LTMac
US
5.0 / 5Outstanding
"Feels like you are home!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Second time staying here and couldn't get better. One of the best hotel stays ever. The hotel staff are a delight, they are so proactive with anything you need. Rooms are equipped with mostly everything you may need and if you miss something just whisper it and the hotel will happily provide anything within their means!
Genuine Expedia guest review
Other trip Nov 3, 2014
Visebuy
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Enjoyed the stay, hotel is historic (do not expect new) and unique; a cross between English country and 60's/early 70's. Room we had was very large, a little noisy being on the street side, but not bad. Staff is very helpful. The breakfast and evening wine and hors d'oeuvres were very good. Some funky places to eat and drink at in the neighborhood, Uncle Vito's rocks. If you have a car and need to have it parked, be prepared to wait a minimum of 1/2 hour, usually longer.
Genuine Hotels.com guest review
3 night trip Sep 12, 2014
A Traveler
US
2.0 / 5Fair
"Old fashioned hotel near to some unpleasant areas"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Staff were excellent throughout and could not be faulted. However the hotel was a disappointment especially in few of the rates they charge. Our room was on the top floor and had no air con so was very warm throughout the stay. The bed was very strange as it was very old and involved two very thick mattresses on top of each other. The decor was aimed at 1960s UK but was a little over the top. No room safe but a safety deposit was available in reception. Bathroom was dated but clean. Staff warned us twice on arrival not to turn left on leaving the hotel as it was only a very short stroll into San Fran's worst ghetto with homeless and drug takers on every corner. Overall summary, disappointing hotel saved by the excellent staff
Genuine Expedia guest review
Other trip Sep 21, 2014
darren
US
4.0 / 5Excellent
"Cozy place. good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is a small hotel about a mile from the Ferry Terminal. Close to Chinatown, Union Square, Financial District. Good sized comfortable room, albeit just a bit shabby. Food provided at zero marginal cost included an excellent breakfast (with sausages, eggs, oatmeal, fruit, etc.), wine and snacks in late afternoon, and cookies a bit earlier. Also bottled water and soft drinks in room, renewed daily. Staff very friendly and helpful. Library downstairs an excellent place for sitting/reading/chatting if you want to get out of your room. No problem with noise or neighborhood. Property seems to be a bit more reasonable than many nearby alternatives. Not much in the way of additional services or facilities.
Genuine Expedia guest review
Other trip Sep 15, 2014
PLB
US
5.0 / 5Outstanding
"super small hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
nice place, certain to consider again
Genuine Hotels.com guest review
5 night trip Sep 5, 2014
albert h
US
5.0 / 5Outstanding
"Wonderfully nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We came for our anniversary and the staff were all very nice, kind and helpful. The breakfasts in the morning were delightfully different and the afternoon wine was a delight. We will definately stay there again. The fireplace in the room was so very romantic.
Genuine Hotels.com guest review
2 night trip Sep 5, 2014
Mele
US
4.0 / 5Excellent
"Totally charming, comfortable and convenient!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice stay. Quanit and charming relative other chain hotels in the area. Stayed for business reasons. Was surprised that there was no proper desk in the room, but made do with a small table and easy chair. Room was warm and difficult to cool off, even with the box fan provided. These are minor issues compared to the VERY pleasant ambiance and super-attentive staff.
Genuine Hotels.com guest review
2 night business trip Aug 16, 2014
A Traveler
US
5.0 / 5Outstanding
"A littlefunkybutotherwiseoutstanding."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great! They have an ancient elevator. .wonderful breakfast
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
"A Most Comfortable B & B"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything about the White Swan Inn was top notch. Our room was tastefully decorated, had 2 sinks and ample room to move about. The Staff was gracious and made us feel so at home. Breakfast was a real treat. There were numerous selections that varied daily. The wine and appetizers were a nice touch as well as allowing us to interact with other guests. The location was ideal and close to the hop on, hop off bus.
Genuine Hotels.com guest review
3 night trip with friends Jul 29, 2014
Carol
US
4.0 / 5Excellent
"nice location and service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good location. Nice room. Small bathroom. The pop artwork really distracted from the rest of the traditional decor.
Genuine Hotels.com guest review
1 night trip Jul 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Homey place close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We found the White Swan to be very homey and wonderfully non-corporate. We were greeted by very nice young people and fresh made cookies. The room is big and the building used to be apartments, so it has an old-fashioned feel. The elevator is a very old model, but fun. The breakfast is good and a great addition. The hotel is also walkable to so much (sometimes a good walk), and also very close to BART, buses and the MUNI. We'd definitely stay there again.
Genuine Expedia guest review
Other trip Aug 5, 2014
Rick
US
5.0 / 5Outstanding
"Convenience, Comfort and Charm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The White Swan Inn is located close to Union Square, Chinatown and the financial district. When we are in the hotel, you are cared for by a wonderful staff. Their breakfast buffet and afternoon wine bar were lovely. There is some wear and tear on this historic building (especially obvious in the bathrooms) but it doesn't outweigh all the delight we took in our stay. The king bed in our room was AMAZINGLY comfortable. We hope to come back again soon (and often).
Genuine Hotels.com guest review
4 night trip Jul 14, 2014
A Traveler
US
4.0 / 5Excellent
"Central to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed six nights at the White Swan Inn. We enjoyed the 60's British music in the lower food and sitting area. The 5:00 guest gathering is a nice touch. The room had a king sized bed, love seat, chair and fireplace. There was no Air Condition but it wasn't needed. We stayed July 3 - 9, 2014. I was able to enjoy several naps while my husband watched the World Cup. The hotel is small, charming and the staff are very helpful and friendly. We are glad we stayed here.
Genuine Expedia guest review
Other trip Jul 16, 2014
Doe
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
GREAT
Genuine Hotels.com guest review
1 night trip Jul 3, 2014
Gene Faucher
US
4.0 / 5Excellent
"Nice urban boutique hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Free breakfast, free happy hour, free cookies... great location near restaurants and nightlife
Genuine Expedia guest review
Other trip Jun 22, 2014
A Traveler
US
4.0 / 5Excellent
"Nice and clean hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was very clean and the room was spacious. We loved the decor. The Complimentary breakfast was very good. The staff was pleasant enough, but they were in no way willing to go the extra mile to accommodate newbies to San Francisco. We desperately needed a concierge. Most amazing Italian resturant on the corner of Mason and Sutter!! Best in SF!!!
Genuine Expedia guest review
Other trip Jun 21, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, in a great part of San Francisco. Many good restaurants, cable cars nearby.
Genuine Expedia guest review
Other trip May 14, 2014
A Traveler
US
4.0 / 5Excellent
"Expensive - but really charming."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was large and comfortable, the staff was really helpful and welcoming, and the amenities were great. Wine reception, nice breakfast buffet, and FREE water and pop in the rooms. No air conditioning, but the room temp was fine, even though SF was unseasonably hot. Also, the receptionist offered a lovely large fan, which not only kept us cool but also drowned any semblance of street noise. Loved the British feel. Hotels in SF are pretty darned expensive, though - and this was no exception.
Genuine Hotels.com guest review
3 night business trip Apr 29, 2014
AT
US
5.0 / 5Outstanding
"SFO REVISIT"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel location great for shopping and dining. Staff friendly and helpful. Afternoon wine a great break and chance to meet other guests. Breakfast buffets have enough variety to suit most tastes. Only drawback to stay was unusually high local temperatures in city -- not controllable by staff. No A/C and not all windows could be opened for what little breeze was available. Also, no screens for windows. Room did have fan in closet.
Genuine Hotels.com guest review
3 night family trip Apr 29, 2014
East Coast Visitor
US
5.0 / 5Outstanding
"Nice old timey hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean. Attentive staff. Complimentary wine in the evenings. Complimentary breakfast in the mornings. What more can you ask for?The elevator is a little scary, but who really cares. Stairs were fine.
Genuine Hotels.com guest review
1 night romance trip Apr 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Lovely hotel, within walking distance oeverything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
In some ways more a bed & breakfast with international guests, and an enthusiastic and bright staff.
Genuine Expedia guest review
Other trip Apr 28, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Meeting other international guests at evening wine party is wonderful.
Genuine Expedia guest review
Other trip Apr 19, 2014
Pat
US
5.0 / 5Outstanding
"Will return"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A quality hotel at a reasonable price. We will return.
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great B & B in San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a lovely stay. If you like B&B's, you will love this one.
Genuine Expedia guest review
Other trip Mar 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to enjoy San Fran!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The White Swan Inn added to our wonderful San Francisco experience. The inn staff was extremely helpful and accommodating. The room was lovely, actually just redone with new carpet, upholstering, and wallpaper. We were a bit concerned we were going to be too warm as it was warm outside, but found a window fan in the closet, making it perfectly fine. The 5:00 p.m. hors d'oeuvres were wonderful as were the breakfasts. Loved it all!
Genuine Expedia guest review
Other trip Mar 17, 2014
Victoria
US
5.0 / 5Outstanding
"Old English close to cable car"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Centrally located. Staff friendly and took care of all our needs. Stayed in a room close to the street, the ear plugs helped. Nice gas fireplace, not needed, unusually warm on our stay. Mini frig with sodas and water. Variety of foods at breakfast, hot egg dishes, sausage, fresh fruit, oatmeal, cereal... and evening snacks with wine. Used the lift instead of stairs due to my arthritis. Large comfortable room, beds comfortable with plenty of pillows. Older bathroom was very clean with good hot water and water pressure. Wi-Fi was slow but useable. Staff helped with directions and maps. Using a Muni pass we were able to walk a block and a half to hop on the cable cars, also used the F line trains, and buses, no need to rent a car. Hotel is close to transportation and a few restaurants. There is a beer bar across the street and some patrons were loud at night. Cookies available and different variety daily. Coffee and tea available all day and night. Pleasant stay.
Genuine Expedia guest review
Other trip Mar 8, 2014
Moncie
US
5.0 / 5Outstanding
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel and staff. Close to all interesting places. Excellent breakfast, wine, cookies....
Genuine Expedia guest review
Other trip Mar 2, 2014
Mercedes
US
5.0 / 5Outstanding
"Quaint Little Inn"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
My wife and I absolutely loved the hotel. Great location and the hotel itself was very pleasant. Daily breakfast was well thought out with different presentations every morning. The evening wine reception was wonderful with lovely appetizers along with the wine. The rooms were quite large along with a lovely fireplace but there was only one small closet in the bathroom besides one bureau in the room for clothing. The room itself seems to be recently redone but the bathroom could use improvement. Tub/shower area was extremely small and there were areas of mildew in the tiles. This could use further looking into. Overall though, the Inn was a delight and we would return again.
Genuine Hotels.com guest review
5 night trip Feb 19, 2014
Andy T
US
5.0 / 5Outstanding
"Wonderful Place to Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
My wife and I recently stayed here for Valentine's Day. It is the perfect little place to stay in SF ... A change of pace from the high rise hotels. In-room fireplace and sitting area warm and inviting...even had books to read. Bathroom super clean. Breakfast self serve buffet in a large homey dining area with a courtyard out back. Staff warm and friendly,too! Great value...but book early...this place is well known and popular!
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2014
Rod
US
5.0 / 5Outstanding
"Near Union Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent value. Our room could stand some minor updating, but it was very clean and cozy. The sofa needed new cushions. They did a good job on the afternoon wine hour and the breakfast. That area has been completely remodeled. an easy walk to the cable car, Union Square, and the many restaurants in the area.
Genuine Hotels.com guest review
1 night romance trip Feb 6, 2014
Eric
US
5.0 / 5Outstanding
"Comfortable, quiet, friendly, well-located."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
White Swan was quiet and friendly -- just what we wanted. The valet parking was convenient and efficient. WIFI excellent.
Genuine Expedia guest review
Other trip Feb 12, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice, no hassle hotel. Very helpful
Genuine Hotels.com guest review
2 night business trip Feb 7, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, reasonable cost, great service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great access to downtown area, valet parking is a bit expensive but it works well, and service and amenities are outstanding. Good breakfast, free wine and cheese hour every evening, gas fireplace in our room was delightful. One employee stood out in the pouring rain for 15-20 minutes to hail me a cab!. That's going the extra mile. Minor negatives: place is a little funky, bathrooms are ancient but functional.
Genuine Hotels.com guest review
4 night business trip Feb 4, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Liked everything about this hotel except the wifi coverage. Very poor. As much as I liked this quaint and roomy hotel , a lack of decent wifi would most likely keep me from staying here again.
Genuine Hotels.com guest review
1 night business trip Feb 4, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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